IBM Tivoli and Maximo Asset Management Development Update & Maximo 7.1 Preview
|
|
- Nathan White
- 8 years ago
- Views:
Transcription
1 IBM Tivoli and Maximo Asset Management Development Update & Maximo 7.1 Preview Anthony Honaker Maximo Product Strategy & Product Management 2007 IBM Corporation
2 IBM s Commitment to Maximo and Asset Management Key to IBM strategy and future growth Leverage Maximo s marketleading technology IBM and MRO share long history Delivered more resources and a more aggressive product roadmap IBM Corporation
3 Customer Value IBM will protect the Maximo customer s investment: Continue to support and enhance the Maximo J2EE Architecture Continued commitment to SOA and open standards Provide upgrades to future Maximo versions Continued support for user group meetings and advisory councils Retain the Maximo brand name for all EAM products Continued support for both IBM and non-ibm platforms IBM Corporation
4 Managing Performance of Critical Assets Asset and service management solutions for all critical assets across the enterprise - Operating on open standards: J2EE-based service-oriented architecture (SOA) - Delivered with deep industry-specific functionality Production Assets Oil, Steel, Utilities Building, Facility and Property Assets IT Assets Transportation Assets IBM Corporation
5 Maximo Themes Managing all of the critical assets in the enterprise Enabling Service Management across all assets Providing deep Industry solutions and expertise Utilizing modern Service Oriented Architecture IBM Corporation
6 The Best of Enterprise Asset Management, IBM Service Management, IT Asset Management IBM Service Management Best Practices and Services Process Management Maximo Asset Mgmt (EAM) Process IBM Service Management Management Solutions (CCMDB, Service Service Management Request Mgr) Platform Tivoli Asset Mgmt for IT (ITAM) Service Management Platform Operational Management Best in Class Asset & Service Management Consolidated Infrastructure for EAM, ITAM, Service Management Modern Open Standards Based Technology IBM Corporation
7 Maximo Roadmap H IBM Maximo Asset Mgt 7.1 IBM Tivoli Asset Mgt for IT 7.1 IBM Tivoli Service Request Manager 7.1 IBM Maximo Mobile Calibration IBM Maximo for Oil and Gas 6.3 IBM Tivoli Asset Mgt for IT IBM Maximo Asset Mgt 6.2.1: DB2 Support IBM Maximo Asset Configuration Manager 6.2 IBM Maximo for Utilities 6.3 IBM Maximo Spatial 6.3 IBM Maximo for Nuclear Power 6.3 IBM Maximo for Government 6.1 IBM Maximo for Transportation 6.3 IBM Maximo for Life Sciences 6.4 IBM Maximo Calibration 6.4 IBM Maximo for Service Providers 6.1 IBM Tivoli Change and Configuration Management Database 7.1 IBM Tivoli Release Process Manager 7.1 Key: Key: Increased or new investment in EAM New 7.x Releases of Industry Solutions: Utilities Nuclear Power Service Providers Government Oil and Gas Calibration Life Sciences Transportation New 7.x Releases of: Tivoli Asset Mgt for IT Tivoli Service Request Manager Tivoli Change and Configuration Management Database Tivoli Release Process Mgr Tivoli Capacity Process Mgr Tivoli Storage Process Mgr IBM Corporation
8 Tivoli Asset Management for IT 2007 IBM Corporation
9 Converged Asset Management Financial Physical (Lifecycle Management) Operational (IBM SM) Compliance/Audits Contracts HW Cost Trends Expense Control License Management Upgrade Costs Leasing Invoice validation POs paid Optimization Modeling Discovery Asset Tracking Asset Assignment Asset Reconciliation Maintenance Upgrades Disposal End of Life Service Desk IMAC SW Cost Trends Product Install Product Removal Disaster Recovery Security Service Request Change Management Release Management Supported in the current Tivoli IT AM Portfolio Areas enhanced for IT AM in 2007 Areas of focus for IT AM in 2008 Capabilities provided by other Tivoli Products IBM Corporation
10 What is Software Asset Management (SAM)? IT Service Management IT Asset Management Hardware Software Contracts Software Asset Management HW Cost Trends SW Cost Trends Labor Cost Trends Enterprises that begin an asset management program experience up to a 30% reduction in costs the first year.. and continue savings of 5-10% for the next 5 years Gartner IBM Corporation
11 Why Is Software Asset Management So Hard? Lack of centralized cross-platform data repository software inventory product use activity contractual and financial information Rapid business change causes unexpected software spending and inefficient software deployment Complexities of license metrics, terms & conditions, and software deployment Software Asset Lifecycle management within functional areas and departmental silos No clear knowledge of what software is installed, how much it is being used and who is using it. Most software asset management practices lack the maturity to drive maximum business value IBM Corporation
12 IBM s Unique Approach to Software Asset Management Only IBM delivers the four essential sets of integrated information required for effective Software Asset Management across all significant environments What does each software asset cost now and in the future? Contracts & Financials IBM Tivoli Asset Management for IT Over Licensed? (Potential Savings) Under Licensed? (Compliance Risk) What software assets are in use? License Compliance License Use Software Use IBM Tivoli License Compliance Manager IBM Tivoli License Compliance Manager for What software do I have? Inventory z/os All four questions must be answered to align software spending with business goals PCs Servers System z IBM Corporation
13 Value Realized By Effective SAM Compliance Risk Reduction - Software vendor license compliance audits - World Wide impact of Sarbanes-Oxley Act Section 404 Software Cost Management - Identification and reduction of no and low use software - Efficient server consolidations - Optimize software and hardware capacity upgrades - Strong vendor contract negotiation leverage - Reduced software fees through competitive replacement - Improve operational performance and reduce maintenance costs - Invoice validation - Effective charge-back - Disaster recovery and business continuation Opportunity Creation - Software dollars can be redeployed to fund new software acquisitions and projects that return business value IBM Corporation
14 Tivoli Asset Management for IT rd party discovery tools Enterprise Business Applications (ERP, HR, Finance) Tivoli Integration Adapters Maximo Enterprise Adapter Maximo Asset Management Tivoli Service Request Manager Tivoli Asset Management for IT Tivoli Integration Adapters Tivoli Application Dependency Discovery Manager IBM NetCool / Precision for IP Networks Tivoli Provisioning Manager Tivoli Usage and Accounting Manager Tivoli Integration Adapters Mainframe Tivoli License Compliance Manager for z/os Tivoli Asset Compliance Center (Bundled w/ TLCMz) Tivoli License Compliance Manager Servers & PCs IBM Corporation
15 Tivoli Asset Management for IT 7.1 3rd party discovery tools Enterprise Business Applications (ERP, HR, Finance) Tivoli Integration Adapters Maximo Enterprise Adapter CCMDB Maximo Asset Management Tivoli Service Request Manager Tivoli Asset Management for IT Tivoli Integration Adapters Tivoli Application Dependency Discovery Manager IBM NetCool / Precision for IP Networks Tivoli Provisioning Manager Tivoli Usage and Accounting Manager Tivoli Integration Adapters Mainframe Tivoli License Compliance Manager for z/os Tivoli Asset Compliance Center (Bundled w/ TLCMz) Tivoli License Compliance Manager Servers & PCs IBM Corporation
16 Tivoli Asset Management for IT 7.2 3rd party discovery tools Enterprise Business Applications (ERP, HR, Finance) Tivoli Usage and Accounting Manager Mainframe Tivoli Integration Adapters Maximo Enterprise Adapter CCMDB Maximo Asset Management Tivoli Service Request Manager Tivoli Asset Management for IT Tivoli License Optimization Manager Tivoli Integration Adapters Tivoli Integration Adapters Tivoli Application Dependency Discovery Manager IBM NetCool / Precision for IP Networks Tivoli Provisioning Manager Tivoli TotalStorage Productivity Center Hardware and Software Identification for z/os Hardware and Software Identification for Distributed Distributed Hardware Discovery Servers & PCs IBM Corporation
17 Maximo Asset Management 7.1 Preview 2007 IBM Corporation
18 Maximo 7 Preview Topics Enhanced User Interface and Security Capabilities Migration Manager Linear Assets Enhanced Process and Work Management IBM Corporation
19 Maximo 7 Preview Security and UI 2007 IBM Corporation
20 Conditional, Dynamic Security Data Restrictions - Control Access Characteristics to Objects and Attributes based on Data and/or User Group - Characteristics include Read Only and Hidden - Examples: Tradesmen User Group cannot view WOs in Waiting Approval Status Hide pay rate field on the Labor record based on user group; e.g. Tradesman Hide WO cost fields for Tradesmen, but visible for Supervisors WOs in Complete Status are read-only for Tradesmen User Group, but not for Planners Asset records are read-only if the status is Salvage Application Access - Conditional Access to Applications Read, Insert, Modify and Delete - Conditional Access to Actions E.g., Change Status, Add to New Parent, View Total Costs, etc IBM Corporation
21 Conditional Expression Manager Persistent Definition and Re-use of Common Conditions IBM Corporation
22 Conditional Access IBM Corporation
23 Data Restrictions Object and Attribute Level Restrictions Can be made Read Only, Required or Hidden Can be Conditionally Applied IBM Corporation
24 Conditional UI Control the UI based on Data and/or User Group - Controls characteristics of UI Controls E.g., Fields, Table Windows, Tabs, Buttons, Actions, etc. - Characteristics include Required, Read Only, Hidden Examples: - Hide Asset Application Safety tab for IT Users - Different labels, colors, etc on the same field for different groups of users; e.g. Labor for US users and Labour for Canadian or UK users IBM Corporation
25 Conditional UI IBM Corporation
26 Maximo 7 Preview Migration Manager 2007 IBM Corporation
27 Migration Manager: Maximo Configuration Capabilities Maximo releases provide increasing configuration capabilities - Fewer customizations (coding) Current migration process is cumbersome - Manually executed database scripts, export/import - Prone to sequencing errors - Seeding often incomplete ( I missed that configuration! ) Security Workflow Screen Designer Database Configuration Reports Application Designer Domains Sets CronTasks Communication Templates Escalations Enhanced Security Enhanced Workflow Database Configuration Enhanced Reports OMP Integration Web Services Library LIC Configuration Import/Export Logging Properties Application Designer Domains Sets Cron Tasks Communication Templates Escalations Enhanced Security Enhanced Workflow Database Configuration Reports Maximo 5.2 Maximo Maximo 7.1 Configuration applications in Maximo IBM Corporation
28 Configuration Migration Process Migration of Configurations between Maximo environments Supports standard rollout environments: - DEV->TEST->PRODUCTION Purpose: Production Server 1 PROD DB Production Server 2 PROD DB Production Server 3 PROD DB - Seed a new Maximo environment with all configurations and customizations Development Server DEV DB Test Server TEST DB IBM Corporation
29 Migration Manager Manages Packages - containers for Maximo configuration information Package has a life-cycle: Define Create Distribute Deploy Package can be Snapshot or Delta Configuration Import/Export also provides: Snapshot configuration/customization for support purposes (IBM support) General purpose package-based export/import tool between Maximo environments Packaged content delivery through OPAL Maximo solutions and add-ons, including Industry Solutions Tivoli Process Managers IBM Corporation
30 Migration Groups Migration Groups define logical sets of Objects (and their relationships) Also defined is the Order, which ensure that data being Migrated is appropriately sequenced New Groups can be defined in addition to those delivered out of the box IBM Corporation
31 Package Definition IBM Corporation
32 Package Creation IBM Corporation
33 Maximo 7 Preview - Linear Assets 2007 IBM Corporation
34 Linear Assets Non linear Assets Linear Assets Mobile (fleet, vehicles) Fixed Physical Assets (facilities) Component-based Assets (aircraft, ship) Roads Pipelines (sewers, oil pipelines) Railway tracks Installed, maintained, replaced as a whole Preserved and restored in place, and in segments A non Linear Asset occupies a defined space and can be tracked by its location or modeled as part of a parent child hierarchy Linear Assets have linear properties and often connect with each other by their relationship with the linear infrastructure itself IBM Corporation
35 Linear Assets WO 127 WO Speed Limit Lanes 4 3 Surface Exits Pavement Concrete Asset A IBM Corporation
36 Linear Assets Linear Attributes, Actions conditionally visible Multiple, Configurable Linear Referencing Methods IBM Corporation
37 Features Tivoli Software Entities such as Mile Posts, Signs, Guardrails, Junctions can be managed as Features, rather than having to create and manage Assets Features can be Point (e.g., Mile Post, Junction) or Linear (e.g. Guardrails, Mow-able Acreage, ) IBM Corporation
38 Specifications IBM Corporation
39 Relationships Multiple Relationships can be identified between Assets - Precedes and Succeeds (I 95 MD Precedes I 95 PA) - Intersects, Passes Over, Passes Under - Joins, Parallels IBM Corporation
40 Maximo 7 Preview - Process and Work Management Enhancements 2007 IBM Corporation
41 Enhanced Process and Work Management Multiple Assets, Locations on Work Orders, Tickets Enhanced Swap capabilities Automated Flow Control of WO Tasks Status Management New WO Task Application Job Plan Enhancements - Nested Job Plans - Attached Documents at Job Plan Task level Classification-based Attributes IBM Corporation
42 Job Plans Tivoli Software Nested Job Plans Reusable Processes and Procedures; Generates Work Order Hierarchies Automated Flow Control Controls Execution of Work; Automates Processes Classification Based Attributes Similar to Asset, Location and Item; Provides Job Specific Attributes to Job Plans and Work Orders IBM Corporation
43 Multiple Assets and Locations on Work Orders IBM Corporation
44 Q&A Additional Resources Maximo Asset Management Tivoli Asset Management for IT - Maximo Info on User Group website ( 7 Maximo User Groups currently have presence on Maximo News Maximo Mondays listed and here New category added into TIE for Asset Mgt (coming ) Peer to Peer Knowledge Exchange has Maximo products listed: January 2007 Executive Interview Article with Anthony Honaker: August 2007: Executive Interview Article with Jack Young: IBM Corporation
IBM Service Management solutions White paper. IBM Service Management and MRO Software Maximo synergies, convergence and roadmap.
White paper IBM Service Management and MRO Software Maximo synergies, convergence and roadmap. December 2006 Page 2 Contents 2 Executive summary 5 Converging industry-proven platforms and processes 9 Directions
More informationSoftware Asset Management on System z
Software Asset Management on System z Mike Zelle Tivoli WW IT Asset Management Marketing SAM in SHARE Project Manager mzelle@us.ibm.com Agenda Why Software Asset Management (SAM) The Discipline of Software
More informationMaximo ITSM Product Suite. Francois Marais
Maximo ITSM Product Suite Francois Marais What do we mean by Maximo Service & IT Asset Management (ITSM)? MAXIMO and TIVOLI Traditional Maximo Service desk (ITSM) NOW! Tivoli Service Request Manager TSRM
More informationAchieve greater efficiency in asset management by managing all your asset types on a single platform.
Asset solutions To support your business objectives Achieve greater efficiency in asset by managing all your asset types on a single platform. When you use Maximo Asset Management to help maximize the
More informationAn E2E integrated approach to IT Asset Management
IBM Software Group An E2E integrated approach to IT Asset Carmen Ces IT Specialist SWG Tivoli, IBM Agenda IBM Software Group What is IT Asset? Why Business needs it? Business Priorities segments descriptions
More informationIBM Tivoli End-to-End Software Asset Management Solutions
IBM Tivoli Business and Performance Automation IBM Tivoli End-to-End Software Asset Management Solutions IBM Tivoli License Compliance Manager for z/os, IBM Tivoli Contract Compliance Manager, and IBM
More informationIBM Enterprise Asset Management
IBM Enterprise Asset November 14 th, 2012 Daniel STAN Tivoli Software Sales, IBM Romania IBM Tivoli 2012 Strategic Capabilities VISIBILITY CONTROL AUTOMATION See and understand your business in real time
More informationIBM Asset Management Solutions Product Direction and Roadmap
IBM Intelligent Infrastructure Solutions IBM Asset Management Solutions Product Direction and Roadmap Maximo User Group Meeting 19 & 20 November, 2012 in Johannesburg maximo TRIRIGA IBM Intelligent Infrastructure
More informationIT Service Management Portfolio der IBM. 2009 IBM Corporation
IT Service Management Portfolio der IBM Agenda 12:00-13:00 Uhr Registrierung und Lunch 13:00-13:10 Uhr Begrüßung und Kick-off 13:10-13:40 Uhr Vorstellung des IBM Tivoli IT Service Management Portfolio
More informationAddress IT costs and streamline operations with IBM service request and asset management solutions.
Service management solutions To support your IT objectives Address IT costs and streamline operations with IBM service request and asset management solutions. Highlights Help service desk technicians become
More informationAsset Management for Green Manufacturing
Reduce Costs & Adopt Green Manufacturing Practices Asset Management for Green Manufacturing Selvaraja Vallyan Maximo Sales Leader, ASEAN selva@sg.ibm.com Agenda Vision Green Manufacturing Industry Challenges
More informationIBM Maximo Asset Management for IT
Cost-effectively manage the entire life cycle of your IT assets IBM Highlights Help control the costs and financial impact of IT assets with a single solution that tracks and manages your hardware, software
More informationIBM Tivoli Asset Management for IT
Cost-effectively manage the entire life cycle of your IT assets IBM Highlights Help control the costs of IT assets with a single product installation that tracks and manages hardware, software and related
More informationAn ITIL Perspective for Storage Resource Management
An ITIL Perspective for Storage Resource Management BJ Klingenberg, IBM Greg Van Hise, IBM Abstract Providing an ITIL perspective to storage resource management supports the consistent integration of storage
More informationGain IT asset visibility, control and automation
IBM Software Tivoli February 2011 Gain IT asset visibility, control and automation Control costs and improve service performance with IBM IT asset management solutions 2 Gain IT asset visibility, control
More informationAddress IT costs and streamline operations with IBM service desk and asset management.
Asset management and service desk solutions To support your IT objectives Address IT costs and streamline operations with IBM service desk and asset management. Highlights Help improve the value of IT
More informationThe World of IT Financial Management
The World of IT Financial June 20-24 St. Louis, MO IT Asset Best Practices Seminar Dilbert on Cloud Decision-Making 3 What experience do we have in the room? Name Company / Agency How many years experience
More informationIBM Maximo for Service Providers:
IBM Maximo for Service Providers: Internal and Shared Service Providers Angela C. Pitts Market Management for Service Providers apitts@us.ibm.com 2005 IBM Corporation Agenda Overview of Internal Service
More informationIAITAM s Certified Hardware Asset Management Professional Course Syllabus
IAITAM s Certified Hardware Asset Management Professional Course Syllabus 2013 CHAMP syllabus IAITAM vers 1.1.0.3 Page 1 of 5 Course Summary The IAITAM Certified Hardware Asset Management Professional
More informationSoftware asset management White paper. Improving IT service delivery through an integrated approach to software asset management.
Software asset management White paper Improving IT service delivery through an integrated approach to software asset management. September 2008 2 Contents 2 Introduction 3 The challenges of managing software
More informationOvercoming challenges of asset management amid declining federal budgets
IBM Software Government Thought Leadership White Paper Overcoming challenges of asset management amid declining federal budgets Extending government infrastructure life cycles with IBM Maximo solutions
More informationHow To Manage Cloud Computing
IBM Nederland B.V. Cloud Computing Why, what, how? Ronald Zoutendijk, zoutendi@nl.ibm.com Johan Arts, johan.arts@nl.ibm.com 1 Why Cloud Computing? Complexiteit Agenda 1 Why Cloud Computing? 2 What is Cloud
More informationDelivering Quality Service with IBM Service Management
Delivering Quality Service with IBM Service Milos Nikolic, Global Technology Services Manager Dragan Jeremic, Technical Sales Specialist for Tivoli December 10th 2008 Innovation is the Process, Success
More informationCracking the Code on Software License Management
Cracking the Code on Software License Management Overview of IT Asset Management Integration Integration of the physical, financial, and contractual attributes of IT assets Enables the delivery of timely
More informationOperational Excellence. Integrity management. Cost management. Profitability management. Knowledge management. Plan & Strategy EAM LIFE CYCLE
Industry specific EAM problem Asset intensive Companies, whether in the Downstream or Upstream business, are under ever increasing pressure to optimize the Life Cycle Performance of their asset base in
More informationMaximo and ITIL Business Case Scenario
Maximo and ITIL Business Case Scenario Bill Adamson, Maximo ITSM Consultant-CEMASS IBM January 2008 Asset & Management Solutions Broad, best-in-class capabilities for managing the critical assets that
More informationEnterprise asset Solutions 2013 IBM maximo. management
Enterprise asset Solutions 2013 IBM maximo management Who We Are? Consultants, systems implementers, developers, integrators & project managers Prozone is a software development company which offers development
More informationNext Generation ITAM in the Cloud: Business Intelligence and Analytics as a Service
Next Generation ITAM in the Cloud: Business Intelligence and Analytics as a Service Frank Venezia, Siwel Consulting, Inc. Steffani Lomax, Siwel Consulting, Inc. White Paper - May 2012 SM Next Generation
More informationITIL: What is it? How does ITIL link to COBIT and ISO 17799?
ITIL: What is it? How does ITIL link to COBIT and ISO 17799? 1 What is ITIL? The IT Infrastructure Library A set of books comprising an IT service management Best Practices framework An industry of products,
More informationIIA Super Conference
www.pwc.com IIA Super Conference Software Asset Management (SAM) Internal Audits Agenda Introduction Software Asset Management (SAM) overview Potential Internal Audit Approach Example Risk Areas Summary
More informationManaging municipal assets for regulatory compliance with PSAB 3150
Managing municipal assets for regulatory compliance with PSAB 3150 White paper July 2009 By Sil Zoratti Director of Marketing, The Createch Group, a Bell Canada company, Executive summary As of January
More informationRequest for Proposal for Application Development and Maintenance Services for XML Store platforms
Request for Proposal for Application Development and Maintenance s for ML Store platforms Annex 4: Application Development & Maintenance Requirements Description TABLE OF CONTENTS Page 1 1.0 s Overview...
More informationSimplify and Automate IT
Simplify and Automate IT Expectations have never been higher Reduce IT Costs 30% increase in staff efficiency Reduce support costs by 25% Improve Quality of Service Reduce downtime by 75% 70% faster MTTR
More informationBMC Remedyforce Asset Management. Frequently Asked Questions
BMC Remedyforce Frequently Asked Questions Table of Contents BMC Remedyforce 2 Overview 2 Frequently Asked Questions 2 Definitions 2 1. What is Configuration Management? 2 2. What is IT? 2 3. What is a
More informationSimplify and Automate IT
Simplify and Automate IT The current state of IT INCIDENT SERVICE LEVEL DATA SERVICE REQUEST ASSET RELEASE CONFIGURATION GOVERNANCE AND COMPLIANCE EVENT AND IMPACT ENTERPRISE SCHEDULING DASHBOARDS CAPACITY
More informationPeregrine. AssetCenter. Product Documentation. Asset Tracking solution. Part No. DAC-441-EN38
Peregrine AssetCenter Product Documentation Asset Tracking solution Part No. DAC-441-EN38 AssetCenter Copyright 2005 Peregrine Systems, Inc. All Rights Reserved. Information contained in this document
More informationSecrets to a Successful ITIL Implementation
Secrets to a Successful ITIL Implementation itsmf Upper Canada Conference Toronto, Ontario September 12-13, 2007 IBM Canada Ltd 1 Agenda IBM ITSM Services and Experiences Case Study 1 IBM Services Case
More informationIBM Tivoli Service Request Manager
Deliver high-quality services while helping to control cost IBM Tivoli Service Request Manager Highlights Streamline incident and problem management processes for more rapid service restoration at an appropriate
More informationMaximo 7 Training Guide. Service Provider. 3451 NE 1 st Ave M1008 Miami, FL 33137
Maximo 7 Training Guide Service Provider 3451 NE 1 st Ave M1008 Miami, FL 33137 TABLE OF CONTENTS I CHAPTER 1 SERVICE PROVIDER OVERVIEW... 3 1.1 Introduction to the Maximo Service Provider...3 1.2 Maximo
More informationAchieve greater efficiency in asset management by managing all your asset types on a single platform.
Asset solutions To support your business objectives Achieve greater efficiency in asset by managing all your asset types on a single platform. Obtain an entirely new level of asset awareness Every company
More informationUnderstanding the real risk for asset-intensive companies
IBM Software Thought Leadership White Paper December 2011 Understanding the real risk for asset-intensive companies Five myths behind the value of ERP solutions as an asset management tool 2 Understanding
More informationA Provance White Paper
The Benefits of Combined IT Service Management and IT Asset Management A Provance White Paper Contents Introduction... 3 IT Service Management... 3 IT Asset Management... 4 People... 4 Processes... 5 Shared
More informationSoftware Licensing and Pricing Best Practices. Stewart Buchanan June 3, 2009 Gartner Webinar
Software Licensing and Pricing Best Practices Stewart Buchanan June 3, 2009 Gartner Webinar How to Participate Today Audio Announcement You have joined the audio muted using your computer s speaker system
More informationInnovation through Outsourcing
Innovation through Outsourcing Timothy Gehrig timothy.gehrig@cedarcrestone.com David Moore david.moore@cedarcrestone.com Agenda Expectations CedarCrestone Introduction Market Direction Outsourcing Solutions
More informationThe Value of ITAM To IT Service Management. Presented by Daryl Frost. Copyright Burswood Information Solutions Limited 2015
The Value of ITAM To IT Service Management Presented by Daryl Frost What The!! We buy all this IT equipment Where is it!! How much are we buying it seems to cost a fortune! Are we getting any value from
More informationDynamic Service Desk. Unified IT Management. Solution Overview
I T S E R V I C E + I T A S S E T M A N A G E M E N T INFRASTRUCTURE MANAGEMENT Dynamic Service Desk Unified IT Management Achieving business and IT alignment requires having insight into hardware and
More informationSoftware Asset Management (SAM) and ITIL Service Management - together driving efficiency
Software Asset Management (SAM) and ITIL Service Management - together driving efficiency Ian Preskett MIET C.Eng. MBCS CITP Software Asset Management Consultant ian.preskett@ipassociatesltd.co.uk Agenda
More informationIBM Tivoli Asset Management for IT Portfolio Overview
Front cover IBM Tivoli Asset Management for IT Portfolio Overview Understand IT Asset Management basics Position the portfolio of products Learn from management scenarios Bart Jacob Nicholas Ara Michael
More informationMAXIMO asset management
MAXIMO asset management Smart Industry view IBM Software Optimizing the World s Infrastructure [June 10. Madrid] 2010 IBM Corporation Consider how our world is changing: Our world is becoming more INSTRUMENTED
More informationAsset Management for Support Fleets
IBM Software Group Asset Management for Support Fleets 2012 IBM Corporation Agenda Introductions and Objectives Vision Transportation Landscape Industry Trends Asset Management and A Smarter Planet Value
More informationCA Process Automation for System z 3.1
PRODUCT SHEET CA Process Automation for System z CA Process Automation for System z 3.1 CA Process Automation for System z helps enable enterprise organizations to design, deploy and administer automation
More informationIBM RFID for Supply Chain and Logistics: Reusable Asset Tracking solution
IBM Sensor Solutions IBM RFID for Supply Chain and Logistics: Reusable Asset Tracking solution Highlights Transforms your supply chain by automating and error-proofing business processes Provides real-time
More informationModernizing enterprise application development with integrated change, build and release management.
Change and release management in cross-platform application modernization White paper December 2007 Modernizing enterprise application development with integrated change, build and release management.
More informationThe Power to Take Control of Software Assets
The Software Asset Management Specialists 781-569-0410 www.aid.com The Power to Take Control of Software Assets The Benefits of SAM: Building the case for Conducting a SAM Assessment and Implementing a
More informationMaximo Scheduler Update
Anthony Honaker, Maximo Product Strategy Maximo Scheduler Update 2012 IBM Corporation 2009 IBM Corporation Please note: IBM s statements regarding its plans, directions, and intent are subject to change
More informationHP OpenView AssetCenter
HP OpenView AssetCenter Software version: 5.0 Asset Tracking solution Build number: 120 Legal Notices Warranty The only warranties for HP products and services are set forth in the express warranty statements
More informationTopic relevant selected content from the highest rated entries, typeset, printed and shipped.
Topic relevant selected content from the highest rated entries, typeset, printed and shipped. Combine the advantages of up-to-date and in-depth knowledge with the convenience of printed books. A portion
More informationUnderstanding the difference between Configuration Management, Asset Management, Inventory Management, Service Management and the CMDB
The CMDB Understanding the difference between Configuration Management, Asset Management, Inventory Management, Service Management and the CMDB Intro: ITIL > TOGAF Intro: ITIL Intro: ITIL > TOGAF Principles
More information- Cameron Haight, Gartner
1 Today, there is a six (6) week SLA for VM provisioning it s easy to provision a VM, the other elements change storage, network and other infrastructure components still take the same ole effort - Cameron
More information"Service Lifecycle Management strategies for CIOs"
"Service Lifecycle strategies for CIOs" Ralf Hart, Sales Manager CEE Europe FrontRange Solutions 10th December 2008 Agenda FrontRange Solutions The challenges the IT community faces What is the solution?
More informationConfiguration Management Aids Compliance
Configuration Management Aids Compliance Wednesday, November 9, 2005 1:00 p.m. Eastern / 10:00 a.m. Pacific Sponsored by Hosted by Conquering Complexity and Compliance with Configuration Management Ronni
More information2011 NASCIO Nomination Business Improvement and Paperless Architecture Initiative. Improving State Operations: Kentucky
2011 NASCIO Nomination Business Improvement and Paperless Architecture Initiative Improving State Operations: Kentucky Kevin Moore 6/1/2011 Executive Summary: Accounts Payable was a time consuming, inefficient
More informationThe End of a Cost Centre - Transform Enterprise Printing into Competitive Advantage
The End of a Cost Centre - Transform Enterprise Printing into Competitive Advantage Xerox Event, Riyadh, 14 May 2012 Tobias Kleu Research Manager Imaging and Hardcopy Peripherals, Print Services & Document
More informationIBM Maximo Asset Management solutions for the oil and gas industry
IBM Software Oil and Gas IBM Maximo Asset solutions for the oil and gas industry Helping oil and gas companies achieve operational excellence 2 IBM Maximo Asset solutions for the oil and gas industry Highlights
More informationUnlock the code IT Asset Management
HP Software: Apps meet Ops 2015 Unlock the code IT Asset Management Luc Landuyt/ April 2 nd, 2015 Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to
More informationIBM Maximo Asset Management for Energy and Utilities
IBM Pre-Conference Tutorial Part # 2: Saudi Arabia Smart Grid Conference December 14 th 2014 IBM Maximo Asset for Energy and Utilities Ahmed Marzouk amarzouk@sa.ibm.com +966554902802 1 Asset to Address
More informationWhat s new in AM 9.30 Accelerating business outcomes
What s new in AM 9.30 Accelerating business outcomes AGENDA HP Asset Manager overview Relevant Trends and Improvements What s new in AM 9.30 ASSET MANAGER AND HP SOFTWARE PORTFOLIO Industry s most comprehensive
More informationAchieve greater efficiency in asset management by managing all your asset types on a single platform.
Asset solutions To support your business objectives Achieve greater efficiency in asset by managing all your asset types on a single platform. Obtain an entirely new level of asset awareness Every company
More informationSoftware Asset Management High Risk, High Reward
Software Asset Management High Risk, High Reward January 2014 Andy Deas adeas@deloitte.com Travis Markowitz tmarkowitz@deloitte.com Eli Black eliblack@deloitte.com Contents What is Software Asset Management
More informationInformation Technology Cost Containment / Reduction Plan
Sacramento County Information Technology Cost Containment / Reduction Plan November 2008 Executive Summary The IT community worked together in November to understand our IT costs and structure. The team
More informationA Software Development Platform for SOA
A Software Development Platform for SOA Peter Eeles Executive IT Architect Rational Brand Architect for UK, Ireland and South Africa peter.eeles@uk.ibm.com 2004 IBM Corporation Agenda IBM Software Group
More informationRealizing business flexibility through integrated SOA policy management.
SOA policy management White paper April 2009 Realizing business flexibility through integrated How integrated management supports business flexibility, consistency and accountability John Falkl, distinguished
More informationIT Asset Management Best Practices Using RFID. Stephen Schwartz
IT Asset Management Best Practices Using RFID Stephen Schwartz 1 Agenda IAITAM Functional Areas ITAM Best Practice Areas for RFID Asset Life Cycle Process Understanding Your Policies & Processes Suggested
More informationLook around any workplace and you see Information Technology (IT) assets. If you are working in an average office environment, you probably have a
1 Look around any workplace and you see Information Technology (IT) assets. If you are working in an average office environment, you probably have a computer monitor with a CPU at your desk along with
More informationEnabling Service Innovation on a Smarter Planet with Integrated Service Management. Chris Mallon, Service Management Executive, IBM Canada
Enabling Service Innovation on a Smarter Planet with Integrated Service Management Chris Mallon, Service Management Executive, IBM Canada Our world is getting smarter intelligence is being infused into
More informationCloud computing: the IBM point of view
Building an Smarter Planet with Dynamic Infrastructure Cloud computing: the IBM point of view Ciro Puglisi, Infrastructure Offering Leader, CEEMEA cpug@ch.ibm.com, +41 58 333 4157 Cloud Computing can go
More informationBusiness Service Management and IT Cost Management
IBM Software Group Business Service Management and IT Cost Management Ron Elliott IT Consultant Tivoli Netcool Sales Enablement elliotro@us.ibm.com IBM Corporation Agenda Part I Business Service Management
More informationOverview of EAM Services. A Fully Integrated Global EAM Service Provider
A Fully Integrated Global EAM Service Provider Table of Contents Strategy & Process Services Overview... p. 3 Asset Reliability Services Overview... p. 4 Systems & Technology Services Overview... p. 7
More informationA Practical Guide for Creating an Information Management Strategy and Strategic Information Management Roadmap
A Practical Guide for Creating an Information Management Strategy and Strategic Information Management Roadmap Principal Author Sam McCollum, CRM, MBA Director of End User Consulting Parity Research LLC
More informationIBM asset and service management solutions White paper. Asset and service management for municipalities.
IBM asset and service management solutions White paper Asset and service management for municipalities. March 2007 Page 2 Contents 2 Executive summary 3 Introduction 5 Unifying asset management and service
More informationWhat's New in Maximo Asset Management, Version 7.5. 2011 IBM Corporation
What's New in Maximo Asset Management, Version 7.5 Overview 2 Draft 7 Maximo 7.5 Technical Platform Developed on current R7.1 Architecture: J2EE based Enterprise Application Web Application Interface for
More informationImplement a unified approach to service quality management.
Service quality management solutions To support your business objectives Implement a unified approach to service quality management. Highlights Deliver high-quality software applications that meet functional
More informationIT service management solutions Executive brief. Making ITIL actionable in an IT service management environment.
IT service management solutions Executive brief Making ITIL actionable in an IT service management environment. 2 Making ITIL actionable in an IT service management environment. Contents 2 Executive summary
More informationCONDIS. IT Service Management and CMDB
CONDIS IT Service and CMDB 2/17 Table of contents 1. Executive Summary... 3 2. ITIL Overview... 4 2.1 How CONDIS supports ITIL processes... 5 2.1.1 Incident... 5 2.1.2 Problem... 5 2.1.3 Configuration...
More informationAsentinel Telecom Expense Management (TEM)
PRODUCT BRIEF: ASENTINEL TELECOM EXPENSE MANAGEMENT (TEM) Asentinel Telecom Expense Management (TEM) Asentinel 6.0 is a comprehensive global telecom expense management software solution encompassing the
More informationAssetCenter 4.4. Total Asset Visibility and Control. Control Costs. Ensure Compliance. Reduce Complexity
AssetCenter 4.4 Total Asset Visibility and Control Control Costs Ensure Compliance Reduce Complexity Peregrine AssetCenter Compliance requirements. Complex infrastructure. Exploding demand. Tighter budgets.
More informationAsset management guidelines
Asset management guidelines 1 IT asset management (ITAM) overview Objective Provide a single, integrated view of agency assets in order to allow agencies to identify the asset location and assess the potential
More informationJOURNAL OF OBJECT TECHNOLOGY
JOURNAL OF OBJECT TECHNOLOGY Online at www.jot.fm. Published by ETH Zurich, Chair of Software Engineering JOT, 2009 Vol. 8, No. 5, July-August 2009 The Five-Step Program To Cloud! Mahesh H. Dodani, IBM,
More informationIBM Maximo Asset Management Essentials
Enterprise asset capabilities for small and midsized organizations IBM Maximo Asset Essentials Highlights Leverage enterprise asset capabilities in a package specifically designed for small and midsized
More informationIBM Service Management solutions White paper. Make ITIL actionable with Tivoli software.
IBM Service solutions White paper Make ITIL actionable with Tivoli software. June 2008 2 Contents 2 Introduction 3 ITIL: best practices for best results 4 Support ITIL best practices with comprehensive
More informationOverview Application Incident Management. David Birkenbach ALM Solution Management August 2011
Overview Application Incident David Birkenbach ALM Solution August 2011 How the New SAP Solution Manager Supports Business & IT SAP Solution Manager 7.1 provides: Better coverage of the complete customer
More informationAwell-designed configuration management
Designing a CMDB that also functions as an asset management repository requires broader definitions of the configuration items included in a traditional CMDB. Follow these s to successfully scope and manage
More informationExam Name: Fundamentals of Applying Tivoli Storage
Vendor: IBM Exam Code: 000-564 Exam Name: Fundamentals of Applying Tivoli Storage Solutions V3 Version: DEMO 1.Which difference is reflected in a gap analysis? A. between software versions B. between expected
More informationIBM BPM Solutions Addressing the Enterprise Business Process Management
IBM BPM Solutions Addressing the Enterprise Business Process Management Cristina Morariu, IBM Agenda Business Process Management IBM Featured products for BPM IBM Business Process Manager IBM Case Manager
More informationHP Asset Manager. Software version: 5.20. Asset Tracking Solution
HP Asset Manager Software version: 5.20 Asset Tracking Solution Document Release Date: 01 October 2009 Software Release Date: October 2009 Legal Notices Copyright Notices Copyright 1994-2009 Hewlett-Packard
More informationExtend the value of your service desk and integrate ITIL processes with IBM Tivoli Change and Configuration Management Database.
IBM Service Management solutions and the service desk White paper Extend the value of your service desk and integrate ITIL processes with IBM Tivoli Change and Configuration Management Database. December
More informationMAXIMO SCHEDULER 7.5.1 Bouke Spoelstra
MAXIMO SCHEDULER 7.5.1 Bouke Spoelstra 1 Topics To Be Covered Scheduler - Our revised view of Work Management Licensing & Pricing Target Markets & Differentiators Detailed Functionality by Role Key Contacts
More informationCombine ITIL and COBIT to Meet Business Challenges
Combine ITIL and COBIT to Meet Business Challenges By Peter Hill, Director, IT Governance Network, and Ken Turbitt, Best Practices Director, BMC Software BEST PRACTICES WHITE PAPER Table of Contents ABSTRACT...
More informationDevOpsand The Service Desk Don t Let The Developers Hijack The Discussion!
Concurrency CHICAGOLAND LOCAL CHAPTER DevOpsand The Service Desk Don t Let The Developers Hijack The Discussion! Randy Steinberg RSteinberg@concurrency.com The Issue Here You Go! Dev Great! Ops This Is
More informationService Oriented Architecture (SOA) An Introduction
Oriented Architecture (SOA) An Introduction Application Evolution Time Oriented Applications Monolithic Applications Mainframe Client / Server Distributed Applications DCE/RPC CORBA DCOM EJB s Messages
More information