Telequest & Internet Solutions GmbH

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Magdalen Ryan
3 years ago
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1 SERVICE NUMBERS WORLDWIDE

2 About us telequest & Internet Solutions GmbH is one of the leading providers of international value-added services in Europe. Since it s founding in 2001, the company has successfully specialized in reselling service phone numbers. Customers appreciate our competence and expertise. We offer individually customized all-in-one solutions from consultation to installation in more than 100 countries worldwide. Top-service by telequest As part of our consultation, we will inform you in detail about all possible phone number ranges in various countries and all country-specific regulatory provisions. On account of our personal and dedicated service we have become a reliable and south-after partner for our customers. As A Full-Service Provider WE OFFER THE FOLLOWING PERFORMANCE CHARACTERISTICS: Founded in April of 2001 Managing Directors: Stephan Ohneck and Wolfgang Hutter 7 to 10 employees Headquarters in Austria Experience since 2001 as an international service number reseller Existing contracts with well-known carriers in many countries Consistently up-to-date phone number ranges in the respective countries Individual, country-specific and service-relevant consultation for an efficient and successful implementation of your project Information about the regulatory provisions of each country and much more...

3 EVERYTHING FROM ONE PROVIDER SERVICE NUMBERS* VALUE-ADDED SERVICES & Premium SMS Solutions UIFN 00800** FreeCall & SharedCall MassCalling & Call-IN VoIP solutions Universal International ValueBiz & ValueErotic Audiotex & IVR TV/radio Call-In applications Freephone Number ValueDrop & ValueVote Voting & Quizzes Call-center solutions ValueVario Landline Couponing, SMS/MMS subscriptions Automatic customer survey via DTMF ** available in more than 50 countries worldwide Micropayment Online statistics in real time * more than 100 countries worldwide

4 WORLDWIDE SERVICE NUMBERS Free Call No charges for the caller Greater willigness to call Advantage over other competitors Value vario Flexible structuring of calling costs Turnover increase through additional revenue Fee charging for phone services global solutions Fee charging for phone services Development of new markets Generating additional turnover SHAred call Small call charges for the caller Service-oriented company presentation Advantage over other competitors Value drop & Value vote One-time charging for calls Specifically geared towards mass calls Turnover increase through additional revenue Satellite solutions Fee charging for phone services Development of new markets Generating additional turnover Premium SMS Added value for your services Development of new markets Acquisition of new customers Generating additional turnover Value biz & Value erotic Caller bears the calling costs Turnover increase through additional revenue Fee charging for phone services uifn Standardization of advertising material Competitive advantages Worldwide accessibility with one phone number Ideal instrument for international customers

5 REFERENCES (EXCERPT)

6 SUCCESS THROUGH CUSTOMER Demonstrate customer proximity with a local service number by telequest Whether you are measuring the response of a campaign or offering services, a foreign phone number will always act as a calling deterrent. However, a service number from the country of the caller will establish a local reference for your customers and demonstrate real customer proximity. You automatically generate more calls and thus more potential customers. By the way, with telequest you can keep your phone number even if you decide to relocate to a foreign country. Accessibility as a success factor Accessibility by phone is a crucial success factor for a company. We improve your availability by means of interactive voice response (IVR) or mailbox functionality. You want to be avaliable for your customers around the clock? You can determine a suitable routing with us, and your customers calls will be immediately diverted when busy. You will no longer miss a single call. Application areas FOR OUR SERVICE CALL NUMBERS: Order processing Customer acquisition Existing-customer support Complaint processing Support for specific customer groups (e.g. VIP customers) Connecting local branches Accessibility for field staff Charging for services via the phone bill (value-added services) Payment for content

7 We will get you connected Top consultation and flexible solutions We have been an international specialist for service call numbers since One of the many advantages of telequest is quick and flexible handling of customer-specific demands. We focus on providing free personal consultation for national and international service call numbers and achieving the best possible individual solution. Individual, simple and independent We operate independently of providers and can therefore assemble the perfect product- and service package for any company. With us you only need one single point of contact for all phone numbers. A transparent and standardized cost statement for all services in English or German simplifies the billing process. CONTACT US We will get you connected

8 CONTACT telequest & Internet solutions GmbH Liebenauer Hauptstraße 2 6 A-8041 Graz Austria Phone: Fax: info@telequest.com Mon to Fri from 8 a.m. to 5 p.m Business management Wolfgang Hutter Mobile: wolfgang.hutter@telequest.at Stephan Ohneck Mobile: stephan.ohneck@telequest.com Plüddemanngasse 106/I A-8042 Graz Austria service hotline International Germany Austria and Switzerland Sales/offer management Paul Kager Mobile: paul.kager@telequest.at LEGAL DEPARTMENT Dr. Christian Schörkl Phone: christian.schoerkl@telequest.at

Simply successful communication.

Corporate Business Simply successful communication. Inbound & Interactive Services solutions for perfect call management. Achieving targets more quickly Make communication a success factor. Do you want