Boost Your Outsourced Telesales Channel with LeadDesk Software
|
|
- Trevor Robbins
- 8 years ago
- Views:
Transcription
1 Available Europe-wide! Boost Your Outsourced Telesales Channel with LeadDesk Software Empower your existing sales partners & access a network of LeadDesk call centers Europe s Most Loved Call Center Software
2 LeadDesk Is the Software to Control & Grow Your Outsourced Telesales Channel Do you work with external partners with your telesales? LeadDesk is the way to orchestrate the activities of external partners. LeadDesk brings more effective campaigns, improved transparency, control and data security. Also, tap into the network of all call centers already using LeadDesk Software. Easy-to-use, configurable cloud software accepted by any call center Scale from one center to 10s of centers Plug n play telephony options new center up and running in few minutes Predictive, progressive, preview & account dialer modes Advanced monitoring & reporting Secure & compliant with EU directives & local regulations No CAPEX, low OPEX
3 CLOSE MORE! Take Your Telesales Channel to the Next Level How do you manage your external telesales channel at the moment? Are your partners working with best software, with the most efficient & secure processes or are they still in the Excel in, Excel out mode? Perhaps LeadDesk software can help. LeadDesk software allows you to 1 Give LeadDesk to your partners, make sure they have the most effective and keep all of them in the same secure environment 2 Observe the performance and activities of your partners 3 Manage information exchange and campaigns, collect voice files and SMS/ confirmations 4 Cultivate your data with LeadDesk no more Excel in, Excel out way of working, but continuous cultivation of your leads & customer data IMPORTANT: Get configuration as a service, or configure LeadDesk yourself. LeadDesk software is easy to use! How to get started? Contact us to get a free assessment of the potential benefits LeadDesk software could bring you! CONTACT GLOBAL SALES Mr. Lauri Pukkinen lauri.pukkinen@leaddesk.com Or, continue reading to get to the details.
4 By Rolling Out LeadDesk, You Improve the Life of All Stakeholders Call Center Manager LeadDesk cuts costs with effortless setup & telephony options and helps increase revenue with more efficient campaigns. Agent Enjoy higher earnings and more enjoyable work LeadDesk helps to make more calls to the right people & achieve better hit rates. Consumer Companies using LeadDesk value your privacy. LeadDesk also makes it easier to receive only those offers consumer wants to hear about.
5 Not to Mention Radically Improving Your own Business Product Owner Improve control & quality of outsourced sales resources. Grow business by using LeadDesk across all your call centers. Tight coordination, transparency & data-building More transparency and control with partner call centers. Best possible tools for inside sales, external agents and partners. Less complexity & higher quality through standardized working methods Better data security as integrated environment for sharing it Cost-efficient solution e.g. lower agent calling costs and partner system infrastructure costs. Possibility to favor the best sales people and teams. Improved operations and sales e.g. /sms notifications and alerts. State of the art usability forget spreadsheets! Extensive and automatic data collection from contacts during operations e.g. presence analytics, call length (sale / no-sale) to build successful campaigns in the future. Improve control & quality of outsourced sales. Grow your business by using LeadDesk across all call centers. Lower cost per sale as -Lower barrier of entry for good sales teams -Less operating cost per sale for outsourced sales teams
6 User story A pan-european provider of Food Supplements has used LeadDesk software since 2010 For me, LeadDesk is Air Traffic Control and data cultivation machine into my telesales channel. My team uses these LeadDesk software features, almost every day Campaign export to LeadDesk Software can include products, contacts, subscriber info and due dates. Campaign distribution (whole or segmented) to inside sales, agents and partners or even to individual agents at partners.
7 Contacts cleaned from passive/ inactive numbers. The logic and special features of each campaign can be controlled as agreed with my partners e.g. automatic /sms, predictive calling and alerts. Call campaigns can be monitored via LeadDesk including orders and key metrics, such as call attempts and timestamps. Transfer data back to warehouse automatically or manually at present times or dynamically in real time. Also, I am tapping into LeadDesk s customer network of call centers to scale up my sales now already in four European countries
8 What Does LeadDesk Exactly Provide to Call Centers? These are the 7 main assets you can access, every day. 1. Admin interface Access with browser or smartphone, setup campaigns & monitor results with few clicks. Highly configurable. 2. Agent interface Setup agent mask by Campaign it can be very simple or very advanced. Robust telephone client is built in. 3. Team screen Show progress to the whole team. Who is the sales king of the day?!
9 4. Client/sponsor view Share as much as you want or as little as you want with your subcontractors, product owner, sponsor, your own HQ. Up to you! 5. Programming interface Want to integrate LeadDesk into some other software. No problem. Use our development interface, or rely on our Professional Customer Service team api.leaddesk.com developer.leaddesk.com 6. Operator service LeadDesk is a certified VoIP operator in the whole EU area. We can bundle an operator service to LeadDesk offering - optimized as per your required traffic. / minute 7. LeadDesk team at your service! Close to 100 professionals in 10 countries. Developers, 24/7 support, account managers. Benefit from our scale & get help where you need it, when you need it.
10 Datasheet REQUIREMENTS: Windows (XP, 7 and 8, etc.) supported. Also Mac and Linux. Contact support for more info Internet connection Optimized for the latest Chrome web browser (support for IE8 or later and the latest Firefox release) Minimum screen resolution: Headphones (USB recommended) TELEPHONY AND CALLING: GSM modem, Landline, VoIP, PBX, GSM router, external phone Predictive, Powel Dial, Progressive, Semi-Progressive, Preview, Click-to-call, Manual KEY ELEMENTS: Agent interface (calling and sales) Admin interface (campaign management and dashboard) Central database INTEGRATION: Data import (XLS, CSV) and export (reporting) Web API for 3rd party cloud apps Contact us for the latest information on Pipedrive, Fortnox and other custom CRM/billing integration LANGUAGES: ENG/GER/FRA/SPA/POL/SWE/DEN/EST/FIN/HUN/ROM more introduced on a monthly basis HOSTING: Customer data typically stored and hosted as part of the service, in the local cloud Data storage (number and call data, recordings, statistics) at customer premises possible, requires customer-managed hosting SERVER LOAD AND CAPACITY: Servers hosted and operated by major cloud service providers Large server capacity, auxiliary server available at all times All data backed up every day, >99.9% service up-time MORE RESOURCES ONLINE: WEB SITE: LEADDEK.COM SUPPORT & DOCUMENTATION: SUPPORT.LEADDESK.COM LIVE SERVICE STATUS: STATUS.LEADDESK.COM DEVELOPER ACCESS: DEVELOPER.LEADDESK.COM AND API.LEADDESK.COM
11 PROTOCOLS: VoIP: protocols in use: SIP/H.323 (port 5060 / 1720 / others can be agreed) Traffic between client and server: HTTP/HTTPS (port 80) Voice: between client GUI and possible GSM module: UDP (port can be defined) Voice between client GUI and possible integrated VoIP softphone: TCP USER RIGHTS: 5 levels of users can be defined Installation: Administrator user rights required Usage: Normal user rights satisfactory SECURITY: Personal username and password for each team leader and agent Data can be stored on our server or customer server SSL installed upon request USER SUPPORT: 24/7/365 service hotline PRICING: Basic service comes in three editions, each /seat/ month Contact sales to get your offer ABOUT LEADDESK: Product development and user support: Germany, the UK, Poland, Spain, the Netherland, Belgium, Ireland, Finland, Sweden, Denmark, Norway, Estonia. Channel partners and system integrators used on a case-by- case basis LeadDesk group mother company LeadDesk Oy, owns own subsidiaries in its priority local markets, such as LeadDesk AB, LeadDesk GmbH, LeadDesk AS and LeadDesk Sp. z o.o.
12 Europe s most loved Call Center software. sales@leaddesk.de
Call Center Software for Telesales & Customer Service
Available Europe-wide! Call Center Software for Telesales & Customer Service Configure & launch your outbound campaigns in just few minutes! Transform your business with all-in-one LeadDesk software. Europe
More informationLeadDesk Software Platform & Ecosystem
Available Europe-wide! LeadDesk Software Platform & Ecosystem Partnering opportunities for operators, lead brokers, technology providers & service companies Europe s Most Loved Call Center Software LeadDesk
More informationiphone Softphone App for the Opera IP System Installation and user guide
iphone Softphone App for the Opera IP System Installation and user guide IPhone App Installation and Use Specifications are subject to change without notice. Facilities described may or may not be supported
More informationWhitepaper: Voice Call Notifications via VoIP and existing Dialogic Diva Boards
Whitepaper: Voice Call Notifications via VoIP and existing Dialogic Diva Boards derdack gmbh. all rights reserved. this document is for information only. derdack gmbh makes no warranties, express or implied,
More informationPBX Setup Basic setup procedures
Basic setup procedures 1) Configure the SpoTel PBX & Voip phones to a router/switch 2) Setup Extensions on SpoTel PBX -> Testing: Call between Extension phones 3) Setup Trunks on Spotel PBX 4) Setup Outbound
More informationMagnet Voice. ios App Installation
Magnet Voice ios App Installation Contents 1. Introduction 3 2. Download the App to your ios device 4 3. Program the Registration details in the App 5 4. Using the Softphone App 7 4.1. Dialling from your
More informationNF1Adv VOIP Setup Guide (for Pennytel)
NF1Adv VOIP Setup Guide (for Pennytel) Configuring your NF1Adv for VOIP Service The following steps will take you through the process of setting up your VOIP connection. Step 1: Checking Computer Network
More informationAndroid Softphone App for the Opera IP System. Installation and user guide
Android Softphone App for the Opera IP System Installation and user guide Android App Manual Specifications are subject to change without notice. Facilities described may or may not be supported by your
More informationRecommended QoS Configuration Settings for. Fortinet FortiGate 30D Router
Recommended QoS Configuration Settings for Fortinet FortiGate 30D Router Recommended QoS Configuration Fortinet FortiGate 30D Contents Contents Introduction....................................... 3 Supported
More informationDigital telephony. Softphone Getting Started Guide. Business Edition TEL-GDA-AFF-002-0902
Digital telephony Business Edition Softphone Getting Started Guide TEL-GDA-AFF-002-0902 Contents ABOUT THIS GUIDE 3 911 EMERGENCY SERVICES 3 DOWNLOADING THE SOFTWARE 3 CONFIGURING THE SOFTWARE 5 INITIALIZING
More informationNF1Adv VOIP Setup Guide (for Generic VoIP Setup)
NF1Adv VOIP Setup Guide (for Generic VoIP Setup) Configuring your NF1Adv for VOIP Service The following steps will take you through the process of setting up your VOIP connection. Step 1: Checking Computer
More informationThis Guide Will Show Agents How To Download Firefox and X-Lite v3 and How to Login to the MarketDialer and begin taking calls.
This Guide Will Show Agents How To Download Firefox and X-Lite v3 and How to Login to the MarketDialer and begin taking calls. X-Lite SIP SoftPhone Configuration Guide Important Note: Plug in your headset
More informationQuick Installation Guide
Quick Installation Guide MegaPBX Version 2.1 Quick Installation Guide v2.1 www.allo.com 2 Table of Contents Initial Setup of MegaPBX... 4 Notification LEDs (On the Front Panel of the Gateway)... 5 Create
More informationSITRANS RD500 Configuring the RD500 with PSTN or GSM modems and Windows-based servers and clients for communication Objective:
AG041410 SITRANS RD500 Configuring the RD500 with PSTN or GSM modems and Windows-based servers and clients for communication Objective: Determine how to configure the RD500 and your PSTN or GSM modem APPLICATION
More informationQuick Installation Guide
Quick Installation Guide PRI Gateway Version 2.4 Table of Contents Hardware Setup... 1 Accessing the WEB GUI... 2 Notification LEDs (On the Front Panel of the Gateway)... 3 Creating SIP Trunks... 4 Creating
More informationRecommended QoS Configuration Settings for. Dell SonicWALL SOHO Router
Recommended QoS Configuration Settings for Dell SonicWALL SOHO Router Recommended QoS Configuration Dell SonicWALL SOHO Contents Contents Introduction....................................... 3 Supported
More informationIntermedia Cloud Softphone. User Guide
Intermedia Cloud Softphone User Guide FOR MORE INFO VISIT: CALL US EMAIL US intermedia.net +1.800.379.7729 sales@intermedia.net 1 Contents 1 Introduction... 3 1.1 Cloud Softphone Features... 3 2 Installation...
More informationConnecting With Lifesize Cloud
There are several different ways to connect to a Lifesize Cloud video conference meeting. This guide will provide you instructions for each way. Ways to Join a Lifesize Cloud Video Conference After getting
More informationIP-PBX Quick Start Guide
IP-PBX Quick Start Guide Introduce... 3 Configure and set up the IP-PBX... 4 How to change the IP address... 7 Set up extensions and make internal calls... 8 How to make calls via the FXO port... 10 How
More informationRingCentral Office Product Overview UK. Learn what a cloud phone system can do for your business.
RingCentral Office Product Overview UK Learn what a cloud phone system can do for your business. RingCentral Office Product Overview Cloud Business Phone Systems RingCentral is the market leader in cloud
More informationFLX UC1000/1500 Registering with Siemens HiPath 4000 & OpenScape Voice Server
Technical Note FLX UC1000/1500 Registering with Siemens HiPath 4000 & OpenScape Voice Date: February 1, 2016 This technical note gives a detailed description on how to register a Revolabs FLX UC1000/1500
More informationCLOUD MANAGED SERVICES FRAMEWORK E-BOOK
CLOUD MANAGED SERVICES FRAMEWORK E-BOOK TABLE OF CONTENTS 1 Introduction 2 2 Operational Insight 3 3 Cloud Management Process Control 4 4 Infrastructure, Application & Data Security 5 5 Continuous Improvement
More informationTable of Contents. CallPro CRM CloudCall Plugin Overview 1 Company Overview 1 Product Overview 1 How to order CloudCall Click 2
Table of Contents CallPro CRM CloudCall Plugin Overview 1 Company Overview 1 Product Overview 1 How to order CloudCall Click 2 CallPro CRM CloudCall - Administration Guide 3 Installation & Configuration
More informationRemote extensions and remote offices
Remote extensions and remote offices The remote extension feature gives PBX users the freedom to attend to office calls irrespective of their geographic location. It enables remote access to the enterprise's
More informationProduct Overview & Quick Start Guide
Product Overview & Quick Start Guide Table of Contents Microsoft Outlook CloudCall Plugin Overview 1 Company Overview 1 Product Overview 1 How to order CloudCall Click 2 Microsoft Outlook CloudCall - Administration
More informationOpera System Configuration for Apps
Opera System Configuration for Apps IPhone App Installation and Use Specifications are subject to change without notice. Facilities described may or may not be supported by your network. Opera 240, Opera
More informationProduct Overview & Quick Start Guide
Product Overview & Quick Start Guide Table of Contents Sage CloudCall Plugin Overview 1 Company Overview 1 Product Overview 1 How to order CloudCall Click 2 Sage CloudCall - Administration Guide 3 Installation
More informationConnecting With Lifesize Cloud
There are several different ways to connect to a Lifesize Cloud video conference meeting. This guide will provide you instructions for each way. Ways to Join a Lifesize Cloud Video Conference After getting
More informationCrystal Gears. The Next Generation Personal Desktop Call Recording Solution. Why Crystal Gears
The Next Generation Personal Desktop Call Recording Solution Crystal Gears Crystal Gears (CG as short) is a new next generation desktop digital recording system like no other before. By widely compatible
More informationWelcome. Unleash Your Phone
User Manual Welcome Unleash Your Phone For assistance with installation or troubleshooting common problems, please refer to this User Manual or Quick Installation Guide. Please visit www.vonage.com/vta
More informationCopyright 2013, 3CX Ltd. http://www.3cx.com E-mail: info@3cx.com
Manual Copyright 2013, 3CX Ltd. http://www.3cx.com E-mail: info@3cx.com Information in this document is subject to change without notice. Companies names and data used in examples herein are fictitious
More informationMaxCS. ALL SOFTWARE IP PBX and Call Center Solution
MaxCS ALL SOFTWARE IP PBX and Call Center Solution All-in-One, All Software Business Communications Solution AltiGen has been delivering world class business communications solutions since 1996. With more
More informationWhite Label Mobile AG, Liechtenstein
How it Works Activate your SIM card! Registration Together with your SIM card you have got the link for activation. Kindly enter this in order to register yourself as a user and to http://pilot-call.com/?q=en/activate
More informationICE 008 IP PBX. 1. Product Information. 1.1. New Mini PBX. 1.2. Features 1.2.1. System Features
1. Product Information 1.1. New Mini PBX ICE 008 IP PBX ICE008 is new generation office communication equipment that delivers traditional PBX (private branch exchange) functions and more with advanced
More informationCorvisaOne Contact Center Suite
CorvisaOne Contact Center Suite A fresh approach to contact center technology Change the Way You Define Success DELIVER AMAZING CUSTOMER EXPERIENCES WITH CORVISAONE When customers have multiple choices
More informationInstallation Guide (No Router)
Installation Guide (No Router) This installation guide will show you how to get your voip phone service working. This installation guide should be used if you have a standard DSL or cable modem and no
More informationConVox. Call Center Solution Effective Complete and Comprehensive Solution for your Call Center
ConVox Call Center Solution Effective Complete and Comprehensive Solution for your Call Center Why Should you Consider a Dialer for your Contact Center? Many organizations make the decision to replace
More informationMaxCS. ALL SOFTWARE IP PBX and Call Center Solution
MaxCS ALL SOFTWARE IP PBX and Call Center Solution All-in-One, All Software Business Communications Solution AltiGen has been delivering world class business communications solutions since 1996. With more
More informationData Sheet: Work Examiner Professional and Standard
Data Sheet: Work Examiner Professional and Standard Editions Overview One of the main problems in any business is control over the efficiency of employees. Nowadays it is impossible to imagine an organization
More informationPREDICTIVE DIALER AND REMOTE AGENT SETUP GUIDE
PREDICTIVE DIALER AND REMOTE AGENT SETUP GUIDE RELEASE 7 VOICENT AGENTDIALER TM TABLE OF CONTENT I. Overview II. Install and Setup Server III. Test AgentDialer on the Server IV. Use a better headset V.
More informationThe innovative solution to control telecom costs! PREPAYMENT TELECOM SOFTWARE FOR ALCATEL-LUCENT PBX OmniPCX Office
by The innovative solution to control telecom costs! PREPAYMENT TELECOM SOFTWARE FOR ALCATEL-LUCENT PBX OmniPCX Office Innovating Telecom Prepayment System A telecom cost control tool real cost saving
More informationProduct Overview & Quick Start Guide
Product Overview & Quick Start Guide Table of Contents Dynamics CRM CloudCall Plugin Overview 2 Company Overview 2 Product Overview 2 How to order CloudCall Click 3 Product Screenshots and descriptions
More informationQuick Installation Guide
Quick Installation Guide PSTN / VoIP PBX Version 2.1 Table of Contents Hardware Setup... 1 Notification LEDs (On the Front Panel of the Gateway)... 2 PSTN/VOIP PBX Quick Installation Wizard... 3 Accessing
More informationDLink-655 Router Configuration Guide for VoIP
MyOwn Telco, your own 100% Canadian VoIP Provider DLink-655 Router Configuration Guide for VoIP Especially brought to you by: MyOwnTelco.net 2014 http://www.myowntelco.net 1 The following steps will guide
More informationDigital Communication Management (DCM)
Product Overview November 21, 2013 Digital Communication Management (DCM) 1 Agenda Why Digital Communication Management Communication Challenges Digital Communication Management Overview How it Works Questions
More informationSSL Inspection Step-by-Step Guide. June 6, 2016
SSL Inspection Step-by-Step Guide June 6, 2016 Key Drivers for Inspecting Outbound SSL Traffic Eliminate blind spots of SSL encrypted communication to/from the enterprise Maintaining information s communication
More informationHow To Set Up Skype Connect
Skype Connect Product Datasheet Copyright Skype Limited 2011 Discover what Skype Connect can do for your business Provide connectivity between your business and the Skype community. By adding Skype Connect
More informationBusiness Wireless Internet quick install guide
Read me first Business Wireless Internet quick install guide Wi-Fi and email set-up instructions included Actiontec Wireless Gateway TELUS Internet account information Record your personal account information
More informationQuick Start Guide v1.0
Quick Start Guide v1.0 Table of contents : 01. Quick Start Guide...03 O2. Configuring your VoIPOffice appliance...14 03. Adding a VoIPtalk trunk...21 04. Configuring UADs for use with VoIPOffice...25 05.
More informationKony MobileFabric Messaging. Demo App QuickStart Guide. (Building a Sample Application
Kony MobileFabric Kony MobileFabric Messaging Demo App QuickStart Guide (Building a Sample Application Apple ios) Release 6.5 Document Relevance and Accuracy This document is considered relevant to the
More informationDTK Overview. Zendesk Connector. Abstract DTK Zendesk connector overview and configuration document.
DTK Overview Zendesk Connector Abstract DTK Zendesk connector overview and configuration document. Contents... 0 DTK Overview... 2 DTK Zendesk Connector Configuration... 4 Automatic number identification
More informationBusiness VoIP Solution Training 04/2009
Business VoIP Solution Training 04/2009 IP Phone Deployment Scenario 1 Company LAN All the IP Phones and PBX are within the same local area network, no firewall and NAT traversal issues IP PBX 2 IP Phone
More informationStep 1: Checking Computer Network Settings:
Configuring your 3G18WV for VOIP The following steps will take you through the process of setting up your VOIP connection. Step 1: Checking Computer Network Settings: You will need to connect your computer
More informationConfiguration Notes 290
Configuring Mediatrix 41xx FXS Gateway with the Asterisk IP PBX System June 22, 2011 Proprietary 2011 Media5 Corporation Table of Contents Introduction... 3 About Mediatrix 41xx Series FXS Gateways...
More informationArchitecture, Implementations, Integrations, and Technical Overview
Architecture, Implementations, Integrations, and Technical Overview Introduction System Architecture & Infrastructure Implementation Parent Portal Medical Center Strategy Integrations SIS Immunization
More informationMagnet Voice Windows PC Softphone Installation
Magnet Voice Windows PC Softphone Installation Contents 1. Introduction 3 2. Installation 3 Step 1: Install the Software on your PC 4 Step 2: Input your registration details 4 3. Connected State 6 6. Port
More informationTP-LINK TD-W8901G. Wireless Modem Router. Advanced Troubleshooting Guide
TP-LINK TD-W8901G Wireless Modem Router Advanced Troubleshooting Guide Released on 2009.09.25 Version 1.0 Content Summary... 3 Troubleshooting Flow Chart and Resolutions... 3 Check 1... 3 Check 2... 4
More informationThe Conference Room of Today. Easy & Secure. Instant Meeting
The Conference Room of Today. Easy & Secure. Instant Meeting Instant Meeting - The Conference Room of Today Set up and attend meetings easily - from anywhere and at any time Whether for online meetings,
More informationQuantum View Manage Administration Guide
2010 United Parcel Service of America, Inc. UPS, the UPS brandmark and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved. Quantum View Manage Administration Guide
More informationmobile unified communications client and docking station
FREQUENTLY ASKED QUESTIONS mobile unified communications client and docking station What are the target customer characteristics of a Mobile UC subscriber? + Verizon Wireless as mobile carrier. Mobile
More informationContact Center on Demand
Contact Center on Demand Benefits Contact Center on Demand is a comprehensive, next-generation virtual contact center that allows you to: Manage end-to-end customer support and outreach services Interact
More informationCrystal Gears. Crystal Gears. Overview:
Crystal Gears Overview: Crystal Gears (CG in short) is a unique next generation desktop digital call recording system like no other before. By widely compatible with most popular telephony communication
More informationVoIP became simpler. Prima IP PBX
VoIP became simpler Prima IP PBX Adjust to your needs Prima VoIP became simpler Prima IP PBX as an element of the ICT system Integration of traditional telephone communications with Internet calls Platan
More informationProduct Overview & Quick Start Guide
Product Overview & Quick Start Guide Table of Contents Bullhorn CRM CloudCall Plugin Overview 1 Company Overview 1 Product Overview 1 How to order CloudCall Click 2 Bullhorn CRM CloudCall - Administration
More informationVDial Hosted Predictive Dialer and Call Center Suite
VDial Hosted Predictive Dialer and Call Center Suite Local: 1-514-667-5962 Toll Free: 1-877-517-8227 http://www.vccs.ca sales@vccs.ca Increase agent call times and decrease wait times with a Hosted Call
More informationManaging Existing Mobile Apps
Adobe Summit 2016 Lab 324: Managing Existing Mobile Apps Adobe Experience Manager Mobile 1 Table of Contents INTRODUCTION 4 GOAL 4 OBJECTIVES 4 MODULE 1 AEM INTRODUCTION 5 LESSON 1 - AEM BASICS 5 OVERVIEW
More informationWireless G Broadband quick install
Wireless G Broadband Router quick install guide Model 503693 INT-503693-QIG-0608-02 Thank you for purchasing the INTELLINET NETWORK SOLUTIONS Wireless G Broadband Router, Model 503693. This quick install
More informationThe CorvisaOne Contact Center Suite - A Fresh Approach to Customer Service
CorvisaOne Contact Center Suite A fresh approach to contact center technology Change the Way You Define Success DELIVER AMAZING CUSTOMER EXPERIENCES WITH CORVISAONE When customers have multiple choices
More informationHosted Contact Centre. Technical Requirements. Version 8.1 Revision 1.0
---------------------------------------------------------------------------- -- ----- --------- Hosted Contact Centre Technical Requirements Version 8.1 Revision 1.0 Confidentiality and Proprietary Statement
More informationNB6 Series Quality of Service (QoS) Setup (NB6Plus4, NB6Plus4W Rev1)
NB6 Series Quality of Service (QoS) Setup (NB6Plus4, NB6Plus4W Rev1) NB6 Series and Quality of Service (QoS) The following Quality of Service (QoS) settings offer a basic setup example, setting up 3 devices
More informationManagement, Logging and Troubleshooting
CHAPTER 15 This chapter describes the following: SNMP Configuration System Logging SNMP Configuration Cisco NAC Guest Server supports management applications monitoring the system over SNMP (Simple Network
More informationPre Sales Communications
Pre Sales Communications OmniVista 4760 from R4.1 & OmniPCX Enterprise R7.1 IP Protocols and Ports All rights reserved 2006, Alcatel Table of contents 1. Objectives...3 2. IP protocols...3 2.1. Global
More informationBlackhawk Online Banking Frequently Asked Questions Get to know a little more about Blackhawk s new online banking service.
Smart Advice. Friendly Service. Locally Owned. Blackhawk Online Banking Frequently Asked Questions Get to know a little more about Blackhawk s new online banking service. Existing Online Banking Users
More informationLive Guide System Architecture and Security TECHNICAL ARTICLE
Live Guide System Architecture and Security TECHNICAL ARTICLE Contents 1. Introduction... 2 2. Hosting Environment... 2 2.1. Standards - Compliancy... 3 2.2. Business Continuity Management... 3 2.3. Network
More informationWD Sentinel DX4000. Small Office Storage Server Administrator s Quick Install Guide
0 WD Sentinel DX4000 Small Office Storage Server Administrator s Quick Install Guide 1 Introduction This quick install guide steps the Administrator through the procedures for setting up the WD Sentinel
More informationNetwork Security Platform 7.5
M series Release Notes Network Security Platform 7.5 Revision B Contents About this document New features Resolved issues Known issues Installation instructions Product documentation About this document
More informationConfiguring the Dolby Conference Phone with Cisco Unified Communications Manager
Configuring the Dolby Conference Phone with Cisco Unified Communications Manager Version 1.2 December 10, 2015 This product is protected by one or more patents in the United States and elsewhere. For more
More informationMassTransit vs. FTP Comparison
MassTransit vs. Comparison If you think is an optimal solution for delivering digital files and assets important to the strategic business process, think again. is designed to be a simple utility for remote
More informationConnect2Leads Introduction
Connect2Leads Introduction Company Information Connect2Leads is the premier provider of SaaS (cloud based) call center Solutions for outbound & inbound call centers. We provide a better suite of hosted
More informationChapter 6 Configuring the SSL VPN Tunnel Client and Port Forwarding
Chapter 6 Configuring the SSL VPN Tunnel Client and Port Forwarding This chapter describes the configuration for the SSL VPN Tunnel Client and for Port Forwarding. When a remote user accesses the SSL VPN
More informationCustomer Testimonial V1.03-1115
Customer Testimonial V1.03-1115 About Plantiflor Plantiflor has been providing high quality horticultural products direct to the customer for many years; growing from strength to strength to become one
More informationCopyright 2014 Adore Infotech Pvt Ltd. All Rights Reserved
Copyright 2014 Adore Infotech Pvt Ltd. All Rights Reserved 3 Adore Softphone is a registered trademark. No part of this User s Manual Guide may be copied, altered, or transferred to, any other media without
More informationNetwork Licensing. White Paper 0-15Apr014ks(WP02_Network) Network Licensing with the CRYPTO-BOX. White Paper
WP2 Subject: with the CRYPTO-BOX Version: Smarx OS PPK 5.90 and higher 0-15Apr014ks(WP02_Network).odt Last Update: 28 April 2014 Target Operating Systems: Windows 8/7/Vista (32 & 64 bit), XP, Linux, OS
More informationRecommended QoS Configuration Settings for. AdTran NetVanta 3448 Router
Recommended QoS Configuration Settings for AdTran NetVanta 3448 Router Recommended QoS Configuration AdTran NetVanta 3448 Contents Contents Introduction....................................... 3 Supported
More informationPRODUCT COMPARISON CHART COMPARE THE COMPLETE ZOIPER PRODUCT LINE
PRODUCT COMPARISON CHART COMPARE THE COMPLETE ZOIPER PRODUCT LINE How to read the Zoiper Product Comparison Chart Windows Add-on OEM On demand Coming soon Available feature Feature is available free of
More informationRich Communication Suite Enabler. plus integration with your existing VoIP services
Rich Communication Suite Enabler plus integration with your existing VoIP services Join the next generation telecom market and offer services that are blend the best features of Skype, Viber and WhatsApp.
More informationCloud Managed Printing
Cloud Managed Printing Driverless Printing ezeep for desktop is a virtual print driver for Mac and Windows. It enables users to print to any printer right from their desktop applications without the need
More informationQuick Installation Guide DIR-620. Multifunction Wireless Router Supporting GSM, CDMA, WiMAX with Built-in 4-port Switch
DIR-620 Multifunction Wireless Router Supporting GSM, CDMA, WiMAX with Built-in 4-port Switch BEFORE YOU BEGIN Delivery Package Multifunction wireless router DIR-620 Power adapter DC 5V/2.5A Ethernet cable
More informationINSTRUCTION MANUAL Neo Coolcam IP Camera
INSTRUCTION MANUAL Neo Coolcam IP Camera Revised: June 28, 2013 Thank you for purchasing from SafetyBasement.com! We appreciate your business. We made this simple manual to help you enjoy your new product
More informationRecommended QoS Configuration Settings for TP-LINK Archer C3200 Wireless Router
Recommended QoS Configuration Settings for TP-LINK Archer C3200 Wireless Router Recommended QoS Configuration TP-LINK Archer C3200 Contents Contents Introduction.......................................
More informationCONTACT CENTER TEAM PRODUCTIVITY SUITES ENHANCE EFFICIENCY
CONTACT CENTER TEAM PRODUCTIVITY SUITES ENHANCE EFFICIENCY A WHITE PAPER ON THE BENEFITS OF DEPLOYING AN ADVANCED, CONFIGURABLE CONTACT CENTER TEAM APPLICATION SUITE; ENHANCES PRODUCTIVITY, DELIVERS SUBSTANTIAL
More informationEINTE LAB EXERCISES LAB EXERCISE #5 - SIP PROTOCOL
EINTE LAB EXERCISES LAB EXERCISE #5 - SIP PROTOCOL PREPARATIONS STUDYING SIP PROTOCOL The aim of this exercise is to study the basic aspects of the SIP protocol. Before executing the exercise you should
More informationFaxFinder. V.34 Fax Server. Configuration Guide for Inter-Operation with Panasonic TDA Phone Systems
FaxFinder V.34 Fax Server Configuration Guide for Inter-Operation with Panasonic TDA Phone Systems FaxFinder Configuration Guide Inter-Operation with Panasonic TDA Phone Systems PN S000398C, Version C
More informationMizu Callcenter Platform Tutorial
Mizu Callcenter Platform Tutorial About This is a quick introduction for understanding the Mizu Callcenter platform. The Mizu Callcenter is based on the MizuManage with the addition of the following functionalities
More informationCloud Services MDM. Overview & Setup Admin Guide
Cloud Services MDM Overview & Setup Admin Guide 10/27/2014 CONTENTS Systems Overview... 2 Solution Overview... 2 System Requirements... 3 Admin Console Overview... 4 Logging into the Admin Console... 4
More informationMO-Call Android User Guide
MO-Call Android User Guide page 1 2. GETTING STARTED https://play.google.com/store/apps/details?id=com.morodocn.mocall There s 4 easy ways to download the latest version of MO-Call app for your Android
More informationSOYO G668 VOIP IP PHONE USER MANUAL
SOYO G668 VOIP IP PHONE USER MANUAL Inglos Networks Industrial Global Solutions Teléfono: +1 (585) 217-9864, Fax: + 1 (585) 872-9627, Email: jmesen@inglos.com Table of Content SAFETY INFORMATION... 1 INTRODUCTION...
More informationHow to Remotely Access Hikvision Devices User Manual
HIKVISION EUROPE B.V. How to Remotely Access Hikvision Devices User Manual (Use to remotely access Hikvision DVR s, NVR s and IP Cameras) Name: Remote Access Publisher: HIKVISION EUROPE B.V. Type: Information
More informationConfigure your 3CX in our IP telephone service.
Configure your 3CX in our IP telephone service. This user guide will explain how to configure a 3CX Phone System turning into a small office with three extensions (1000, 1001 y 1002) and connect with Netelip
More information