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1 Emory Professional Learning Programs SUMMER 2007 Professional and technical learning solutions for individuals and organizations Stand out from the crowd!

2 Emory Professional Learning Programs Professional Development Computer Education Technology courses such as Microsoft and Adobe, as well as web design, programming, and productivity software. page 16 Paralegal Studies Professional softskills programs including A six month certificate program providing management, project management, legal research, writing, interviewing skills communication, and career development. and legal career preparation. page 4 page 14 Financial Planning A nine month certificate program preparing candidates for careers as financial planners and to sit for the national CFP examination. page 15 Making you better at what you do. Earn your Emory Paralegal Certificate! Atlanta is one of the top legal markets in the country. Participants in our program can earn their Emory Paralegal Certificate in only six months and launch a new career. Learn more about entering this exciting and rewarding field on page 14 or visit us online at The new Office 2007 is here. Are you ready? Microsoft recently released a new version of their popular Office applications, including Word, Excel, PowerPoint, and Access. This summer, we introduce our first set of offerings targetted for new users and those migrating from earlier version of the applications. Visit page 17 for more information. Greg Creech, Office 2007 expert and professional instructor 2 spring summer 2007

3 inside Professional Education 4 Management Skills 8 Project Management 8 Professional Development 11 Communication Skills 13 Career Development Emory s Professional Learning Programs seek experienced professional and technical instructors with these qualifications: Certified Financial Planners Project Management Professionals Six Sigma Certification Microsoft and Adobe Certifications Learn more: Contact Information Phone Fax prolearn@emory.edu Website Noncredit Courses Unless otherwise indicated, these courses are for adults eighteen or older and are not eligible for any University credit. Please note that classes with low enrollment may be cancelled and full refunds made to registrants. Disclaimer We reserve the right, in our discretion, to cancel the registration of, and/ or to decline subsequent registration to, a student who demonstrates inappropriate or unacceptable conduct in connection with a course, program, or activity of our program or its staff or faculty. In such a case, students will receive a full tuition refund. Disability Policy If you are an individual with a disability who may require assistance or accommodation, or if you desire more information on disability access, please contact Disability Services and Compliance at (V) or (TDD). Certificate Programs 14 Paralegal Certificate Program 15 Financial Planning Certificate Program 33 Web Design and Development Certificate IT@Emory Computer Education 16 Software Classes 17 Microsoft Software Courses 26 Adobe Software Courses 28 Website Design and Development 35 Programming and Database Design 39 Registration Form Administrative and Program Staff Kristi Baer, Computing Support Specialist Michelle Edwards, Corporate Account Manager Nicole Foerschler, Manager of Corporate Learning Jon Horn, Director of Professional Programs Garet Jacobucci, Program Coordinator Jennifer John, Program Manager David Pierce, Admissions Counselor Jan Rattia, Business Development Consultant Elizabeth Rupp, Marketing Specialist Alex St. Urbain, Jr, Program Coordinator Stephen Stoffle, Executive Director 3

4 Management Skills Nancy Colter Effective Supervision This is a critical course for anyone who is currently a supervisor, or who may move into a supervisory position. work with your team in order to reach higher levels of performance, while building trust and loyalty. You ll also learn key behaviors of highly effective leaders, essential ingredients of motivation, four crucial steps to effective delegation, and other critical supervisory skills. Assess your ability to delegate, coach and lead Understand how to delegate systematically Give performance appraisals that encourage employees to set goals Understand your coaching competencies Use values and beliefs to strengthen motivation Include trust in your leadership style Nancy Colter, MBA, HR consultant and trainer MT: Jul 16 & 17 $595 Very thorough and informative. Uses real life examples and interaction to tailor the class specifically to your needs. Delegate to Achieve More accomplish more while simultaneously developing your employees skills. Delegation on the job is a critical management skill. This course will help you understand the strategies and tools for implementing delegation on the job through a 4 step delegation plan. Avoid major delegation pitfalls and overcome barriers. Learn techniques that help you clarify tasks, goals and expectations so you can effectively delegate to achieve more. Analyze and overcome personal barriers to delegation Develop a delegation plan using principles learned in class Delegate to people with different personality styles than yours Monitor the delegating process effectively Merle Strangway, EdD, president, The Learning Edge Th: Aug 9 $295 Merle Strangway Effective Coaching Employees who constantly learn and adapt are key to achieving success in a changing business environment. This seminar is designed to teach managers powerful coaching techniques to teach, correct, and motivate their employees. Topics covered include building a coaching relationship, the five-step coaching plan, providing feedback, and how to avoid the demotivating effect of over-coaching. Assess your personal coaching skills Develop a five-step coaching plan Track and measure a coaching plan Build rapport and improve communication Provide disciplined coaching feedback Manage objections and excuses for positive results Merle Strangway, EdD, president, The Learning Edge F: Jun 8 $295 4 summer 2007

5 Management Skills Dana Pigford, MBA, PMP, President, Professionalism Matters T: Jul 24 $295 Building Effective Teams Teams have become a critical part of the workplace, and team effectiveness is crucial to productivity and success. Explore the stages and fundamentals of team development. Discover techniques to develop a group of individuals into a successful team. Learn to communicate with a team, motivate members to achieve more, and resolve conflict as it occurs. Experience team building exercises that give insight into team dynamics and provide tools to help in your workplace. This class is ideal for individuals or workgroups to attend together. Understand theories on teams and motivation Recognize important roles in effective teams Understand the team development stages: forming, storming, norming, performing, and adjourning Understand styles of conflict resolution Participate in and lead engaging team building exercises Develop a personal action plan to enhance your team effectiveness Dana Pigford Excellent course- I feel I can do these skills and have identified what additional skills I need. I especially like the examples the instructor continually used. Emory Corporate Learning Build a relationship to build your business Strengthen your company by partnering with with Emory University Give your managers the skills to lead, delegate, and motivate Improve your employees written and verbal communication skills Improve productivity by helping employees better use MS Office, Adobe, and web design software Let s start by having a conversation. Call Jan Rattia at and we will help you discover the right solution for your business. 5

6 Management Skills Very clear. I appreciated that instructor was geared to how to rather than theory. Counseling - Solving Performance Problems One of the most difficult situations facing managers is handling employees performance problems especially when the employees do not believe that their behavior is a problem. The manager has tried giving feedback. No change. The manager tried coaching. It doesn t work. This problem can be effectively resolved and you will improve your chances of never having to terminate someone s employment again. This unique workshop will introduce novel and proven techniques necessary to successfully handle these types of tough situations. Resolve problem situations with difficult employees Use two principles of effective problem resolution Recognize performance problems in the workplace Effectively work through the counseling process Bobby Peterson, business consultant and speaker F: Aug 17 $295 Bobby Peterson Motivating Your Workforce Supervisors and managers face the problems of doing more with less, funding promotions and bonuses, overcoming resistance to change, and justifying the societal expectation of longer work hours. Each has an adverse effect on the leader and workers, but when motivation is low, performance and commitment suffer. This program focuses on specific how-to s of motivation and shows how to connect with the people you support. Acquire real-world tools and techniques that you can immediately apply in the workplace. You will leave with a personal action plan to implement ideas from this program! Understand the principles behind motivation Diagnose the reason for motivational problems Apply the Key Dimensions of motivation for immediate results Cope with unusually tough motivational problems Bobby Peterson, business consultant and speaker F: Jul 6 $295 Merle Strangway Manage Conflict Effectively manage conflict on your team, before the conflict begins to manage you! Rather than react to it on an emotional level, get the professional skills to resolve the conflict and work more productively with others. You will learn to identify ineffective conflict patterns and develop the conflict response skills that create resolutions and solve problems. You will also learn how to assert yourself while still arriving at productive resolutions. Utilize conflict response skills and develop a conflict resolution Manage the emotions of conflict more effectively Lead difficult and angry people to more rational responses Develop a strategy to break through conflict stalemates Adjust your conflict management style for greater effectiveness Merle Strangway, EdD, president, The Learning Edge M: Jul 23 $295 6 summer 2007

7 Management Skills Nancy Colter, MBA, HR consultant and trainer M: Jun 18 $295 Performance Management Managers play a key part in the success or failure of an organization. Performance management is a powerful tool that managers can use to supervise, motivate, and reward their employees. This session addresses the basics of performance management, from goal-setting to handling difficult conversations about job performance. Implement a performance management cycle Set attainable goals Provide coaching and feedback to employees Hold an effective performance appraisal meeting Nancy Colter Emory Corporate Learning Our clients are your neighbors Emory Corporate Learning provides education for many of the southeast s fastest growing businesses. Our growing list of clients range from Fortune 500 companies to startups and includes: Let s start by having a conversation. Coca-Cola John Wieland Homes The Carter Center Call Jan Rattia at and we will Delta Airlines Mattress Firm The Home Depot help you discover the right solution for your EMS Technologies Place Properties United Parcel Service business. NAPA Scientific Atlanta WebMD 7

8 Professional Development Merle Strangway Win-Win Negotiations In the diverse and interconnected marketplace of the twenty-first century, no set of problem-solving skills is more important than negotiation. Win-Win Negotiation is a specific negotiation strategy that uses carefully defined skills and techniques to produce results that are beneficial and acceptable to everyone at the negotiating table. approach problems and opportunities with a win-win attitude. Master the win-win strategy Uncover the true issues motivating both sides of a negotiation Overcome stubborn opposition Persuade even the toughest opponent Leverage your sources of power to protect your interests Create deals that satisfy customers and improve your bottom line Merle Strangway, EdD, president, The Learning Edge F: Jul 27 $295 Paul Aldo Executive Presence for the Non-Executive This fast paced, informative, and engaging course teaches you how to become a more influential leader, have more productive conversations, be identified as a high potential employee, and advance your career. Using a three-stage interpersonal presence model, illustrative visuals, and video clips, you will see how executive presence is interpreted and understood by your audience, why it is so important for your leadership and career success, and the specific things you can do to improve your expression of it. The course includes an executive style assessment, videotaped practice sessions, and on-the-spot feedback. Understand how executive presence is perceived by others Master the six tools that will improve your executive presence Use your natural style to develop an authentic executive presence Present yourself more powerfully and influentially Continue improving with your personalized executive presence development plan Paul Aldo, PhD, Managing Partner, IPS ThF: Jul 12 & 13 $595 Michael Martin Project Management Project Management is one of the hottest topics in the marketplace today. Research shows that project management significantly improves the probability of a project s success. In turn, companies have come to realize that project management plays an important role, not only in the success of projects, but in the overall success of the organization. Learn the foundational elements and concepts of project management and how to apply them immediately to your projects. Tools and techniques to deliver projects successfully will also be discussed. Approach your next project with the confidence and skill to carry it through effectively. Understand industry standard concepts of project management Apply a general framework to managing projects Develop a Work Breakdown Structure and schedule for projects Estimate time and cost of projects Develop a Project Plan Identify, quantify, monitor, and control risk within projects Manage change in a project Close out a project successfully Michael Martin, PMP and Dana Pigford, MBA, PMP (Martin) FS: Jun 15 & 16 (Pigford) MT: Jul 30 & 31 (Martin) FS: Aug 24 & 25 $775 8 summer 2007

9 Professional Development Nancy Colter, MBA, HR consultant and trainer M: Aug 20 $295 Train the Trainer You re the expert in your field and now you re being asked to train others. The only problem? You re not a trainer! Increasingly, people with no training background or experience are asked to educate others. This interactive, hands-on course will introduce the basic tools you need to design and deliver effective training. At the conclusion of the course, participants will put theory into practice in a series of trainthe-trainer critiqued presentations. Understand basic concepts of adult learning theory Design and implement fundamental training techniques Introduce learning concepts through simulation activities Develop effective training outlines and activities Nancy Colter Dana Pigford, MBA, PMP, President, Professionalism Matters Th: Jul 26 $295 Professionalism and Workplace Etiquette Are you making the best impression possible at your workplace and with your clients? Professionalism and etiquette in the workplace are the foundation for virtually all activities and often contribute to a business success or failure. Learn the tools that encourage positive interactions with others. Discover general professionalism standards and best practices. Finally, develop a personalized action plan to enhance your individual effectiveness. Identify professionalism standards and best practices Work more effectively through timeliness and planning Understand and use proper office protocol Employ best and voic practices Utilize interpersonal tools to encourage positive interactions Develop a personalized action plan to increase effectiveness Dana Pigford Emory Corporate Learning Just because you don t see it here, doesn t mean that we don t offer it. Every day, Emory Corporate Learning delivers courses for companies across Georgia. We offer programs in management, customer service, professional development, and information technology. Our offerings can be customized to your needs and are not limited to the courses you see in this catalog. Even if you aren t sure which course will solve your business problem, call us. We will help you discover the right solution for your business

10 Professional Development Dana was wonderful - she was very knowledgeable and gave great ideas and suggestions. This has been a great course. Make Meetings Work How much time do you waste in ineffective meetings? If you cringe at the thought of having to run a meeting or if you want to accomplish more in meetings, this course is for you. In this introductory course, learn the fundamentals necessary to plan and execute efficient and effective meetings. Understand some of the tricks of the trade to deal with difficult meeting situations. Improve your meeting development and facilitation skills and witness significant rewards in your overall effectiveness. Recognize common meeting pitfalls and how to avoid them Understand what to do before a meeting Develop a PAL (Purpose, Agenda, and Limit) Manage challenging meeting behavior such as late arrivals Understand what to do after a meeting to increase effectiveness Develop a personalized action plan to optimize effectiveness Dana Pigford, MBA, PMP, President, Professionalism Matters M: Jul 23 $295 Nancy was wonderful! Very knowledgeable and the course was fun. I learned techniques I can use and apply to my life. Time Management With multiple demands, multi-tasking and not enough multiple systems of support, time management is critical. This class takes a unique approach in helping you to understand where your time goes and how you are spending this limited and precious resource. Prior to this course, you will keep a time log of your day. Examine your log and through proven techniques learn where you are lagging and how to be more focused and efficient. You will leave this course with a plan and an understanding of how to accomplish more each day. Identify your own time management problems Explore time management through self management Set goals and prioritize your activities Use simple planning techniques to help manage time Nancy Colter, MBA, HR consultant and trainer F: Aug 17 $295 Our IT@Emory Outlook class may also help improve your time management and meeting planning skills. Greg was fantastic, informative, and fun-funfun. I m coming back for more! Lookout! It s Outlook! Is Outlook looking out for you? Need to learn how to send an with attachments? Manage your contacts, calendar and tasks? Look Out! This course is for you. We concentrate on the full version of Outlook including the calendar and tasks. Learn how to organize all of your contacts, both personal and professional. We also review Outlook Express, which includes and the address book. Use Outlook s fantastic calendar system, learn to create and back up folders and have fun looking at all Outlook can do. Prerequisite: Some experience with Windows Send and receive Forward and reply to s you have received Manage phone numbers, addresses, and other contact information Use the Outlook calendar to track your appointments Schedule tasks for yourself and others and track their completion Create notes within Outlook as quick reminders or scratch "paper" Greg Creech, tech educator and consultant T: Apr 10 9:00 am-5:00 pm $ summer 2007

11 Communication Skills Claudia Coplon, Executive Speak/Write and Jack Smith, MPA, The Smith Group (Coplon) M: Jun 11 (Smith) W: Aug 8 $295 Better Business Writing Use concise, positive language to your advantage. In this hands-on business writing workshop, you can hone your writing skills into a more powerful communication tool. An interactive, hands-on approach makes this class extraordinarily engaging and practical. You ll immediately notice the difference from this workshop! Prerequisite: A working knowledge of English writing and grammar. Understand concepts of effective writing Write to a specific audience Write, proof, and rewrite documents Adjust a document's message and tone based on your audience Eliminate unnecessary content to clearly convey your message Claudia Coplon Bobbi Kornblit, MA, Writing Coach, Author, Journalist W: Jun 13 M: Aug 27 $295 Grammar for Professionals Speaking and writing with precision and style can help you land the job you want or keep the one you have. In a one-day session, sharpen your grammar and spelling skills. Ever wonder about the right word choice? If you use too many or not enough commas, come learn how to punctuate like a pro. Punch up your sentences with active verbs. The instructor, an experienced journalist and author, highlights the fine points of the English language in a fast-paced, interactive workshop. Find out how to improve your documents, whether you write lengthy reports or quick s. Prerequisite: Basic knowledge of English writing and grammar Create a professional image through the written word Refresh your grammar skills Avoid common grammatical mistakes Spell with confidence Clearly communicate your message Bobbi Kornblit Bobby Peterson, business consultant and speaker M: Jun 25 $295 Communication Skills for Your Career Verbal communication is uniquely human, but we aren t born with excellent skills. They must be developed. Come explore and learn the basics of interpersonal communication, along with strategies for building, repairing and enhancing working relationships. Come learn simple, effective communication techniques and develop the skills you need in both your professional and social lives. Define effective communication Recognize and address common barriers to communication Identify your own current communication style Compare the strengths and limitations of each communication style Demonstrate and practice effective active listening techniques Bobby Peterson 11

12 Communication Skills I wish I had taken this 9 years ago. I could have eliminated many battles & frustrated conversations. Cross-cultural Business Skills In today s business world, the ability to work successfully across cultures is no longer a soft skill it is a survival skill. Multi-million dollar contracts have been lost over cultural misunderstandings and neither side knew what went wrong. Successful businesses know that growing globally means leveraging cultural differences. Learn about the hidden cultural value gaps that affect everyday business; enhance your global leadership and develop strong intercultural communication; expand your skill set to include intercultural marketing, decision making and problem solving; understand how cultures from around the world do business. Get the skills you need to go global. Understand cross-cultural skills that can be applied to any culture Examine cultural dimensions to develop awareness of covert culture Recognize culture-specific situations and handle them with respect Enhance intercultural communication Overcome cultural barriers in the workplace Leverage differences for positive results Vicki Flier, Cross-cultural trainer W: Jul 18 $295 Vicki Flier Effective Presentation Techniques: Speaking with Confidence and Success A persuasive presentation means more than standing behind a podium with prepared notes. Even when speaking in a workplace meeting, we must communicate effectively for our ideas to be heard. Compelling presentation skills earn respect and can take you to new heights in your professional and personal life. In this course, we explore wholelevel presentations, making use of voice, body language and intellect to persuade your audience and maximize your potential. Rise above the rest with the power of presentation! Present with confidence Assess and overcome a fear of public speaking Learn key ingredients of an effective presentation Practice body and voice techniques to improve your presentation Incorporate ways to relate to your audience Organize your material for a powerful delivery Make good use of stories and visual aids Christopher Cooper, and Vicki Flier (Cooper) S: Jun 23 (Flier) M: Jul 16 (Cooper) S: Aug 11 $295 Theo Gilbert-Jamison The Six Principles of Service Excellence To successfully compete in today s business market and achieve long-term financial success organizations must be committed to increased customer loyalty and employee engagement. This action oriented seminar is designed for leaders who are committed to providing superior service for both their internal and external customers, and its linkage to positively impacting bottom-line results. Developed by Theo Gilbert-Jamison, author of The Six Principles of Service Excellence, this hands-on seminar guides you through proven strategies for driving world-class employee performance and elevating the customer experience from average to extraordinary. Assess the six critical elements that drive and sustain a culture of excellence Recognize the role of leadership in creating a culture of service, performance and operational excellence Overcome barriers that prevent your organization from achieving consistent highlevel performance Create an action plan to close identified service, performance, and operational gaps Theo Gilbert-Jamison, author, performance consultant and trainer M: Jun 18 M: Aug 13 $ summer 2007

13 Career Development Working on your career? We can help. Career Assessment Power Interview Skills Create Your Professional Development Plan Deciding on a career Looking for a job Planning your future Linda Robinson, MEd S: Jul 28 & Aug 4 9:00 am-1:00 pm Career Assessment Take time out to discover the career options that suit your style! Career Assessment offers a combination of career testing and small group activities that help you focus on your career profile. You ll take the COPS, an interest inventory, and the Myers Briggs Type Indicator, the most popular personality style assessment. We ll also cover career search strategies, career research resources, decision-making and goal setting. Limited to 20. $195 Understand and apply an effective career search strategy Recognize your interests, personality style, skills and motivators in order to identify possible career options Conduct career research using available resources and methods Understand decision making and goal setting techniques Take the first step toward a new career or confirm that you are already on the right track. Linda Robinson Christopher Cooper, professional development consultant S: Jul 21 S: Aug 18 $195 Christopher Cooper, professional development consultant S: Jul 7 $195 Power Interview Skills Trying to change your job or your career? Unsure about the strength of your resume, uncomfortable with interviewing, or not confident in your ability to sell yourself? If you answered yes, then boost your confidence and your career by mastering the art of the interview. This course is designed to help you perfect your resume and get you in the door. successfully present yourself, promote your strengths, and position your career for a step up. Prepare and customize resumes for specific jobs Prepare and customize cover letters for specific jobs Confidently state your strengths, abilities, and unique qualities Put a positive spin on negative characteristics Sell yourself during an interview Create Your Professional Development Plan Currently working toward a degree? In the workforce, yet unsure about where your career is headed? Looking for direction? If so, perhaps you need a Professional Development Plan (PDP). A PDP is a blueprint of where you ve been and where you re going. It involves self-reflection and identifies your strengths, weaknesses, and core values. You will begin the process of planning your future through short-term and longterm goals. In just two weeks, we can help you better understand who you are, provide you with a plan for your future, and help you get there! Understand the components and purpose of a PDP Create your own PDP through in-class exercises and self-reflection Feel more confident with your strengths and weaknesses Have a clear direction for your career growth successfully present yourself, promote your strengths, and position your career for a step up. With more than 50,000 federal jobs in Atlanta... is one right for you? Christopher Cooper An excellent class. Christopher is a great motivator and the materials were easy to use. This class is a great start to developing your career goals. 13

14 Why Become a Paralegal? The paralegal industry is one of the country s fastest growing professions. In fact, The Wall Street Journal ranks Paralegal as one of the ten best careers in the country. Atlanta is one of the country s top legal markets with several major law firms and hundreds of employment opportunities. Paralegals enjoy a wide range of career options from law firms to small businesses to non-profit organizations and corporate environments. Why Emory s Program? Our instructors are licensed attorneys selected for their professional credentials, real-world experience, and teaching ability. As the only top 20 ranked university in Georgia, an Emory Paralegal certificate tells potential employers that you take your education seriously. Top Atlanta law firms recruit our graduates. Our academic rigor prepares you to perform at the high level expected by prestigious firms. Earn your Paralegal Certificate in only six months! Emory University s Paralegal Certificate Program I saw this program as an excellent opportunity to acquire a new skill set and explore a legal career. The course definitely fulfilled my expectations. S. Tinsley, graduate Our program often fills several weeks before the program start date! If you are interested in attending, contact us soon to learn more. For more information: 14 spring 2005 Free Information Sessions Sat, Jun 9 1pm - 2:30pm ~ and ~ Thu, Jul 12 6pm - 7:30pm ~ and ~ Sat, Aug 18 1pm - 2:30pm Upcoming Programs Beginning Jul 17 Tue and Thu evenings from 6-9pm ~ and ~ Beginning Jul 20 Fridays from 9am - 4pm Convenient evening and Friday daytime schedule

15 Why Obtain your CFP? The CFP designation is the most widely recognized finanical planning achievement. CFP certification communicates your expertise to both clients and potential employers. Increasingly, financial firms are making CFP certification part of their hiring and promotion requirements for financial planning positions. As a CFP practitioner, you will help clients solve financial problems and achieve life goals while serving as both counselor and coach. Why Emory s Program? Our instructors are Certified Financial Planners chosen for their real- world experience in financial planning and their teaching ability. As Georgia s only top 20 university, the combination of an Emory Financial Planning Certificate and the CFP designation demonstrates your dedication and knowledge to both clients and potential employers. Completion of Emory s program meets the CFP Board of Standards education requirement to sit for the CFP Certification Examination. Earn your Financial Planning Certificate in only nine months! Emory University s Financial Planning Certificate Program Attend a free information session to learn about the financial planning profession, career possibilities, financial assistance, and our program. For more information: Free Information Sessions Sat, Jun 9 10:30am - 12pm ~ and ~ Tue, Jul 10 6pm - 7:30pm ~ and ~ Sat, Aug 18 10:30am - 12pm Upcoming Programs Beginning Sep 14 Meets every other weekend: Fridays from 4:30pm - 8:30pm Saturdays from 8:30am - 5:30pm Convenient alternating weekend schedule

16 Software Classes Barbara was willing to go above and beyond to answer all requests and questions. She s great! Basic Computing with Windows XP This course is designed for those with very little (if any) knowledge of computers. Learn the concepts, terminology, and components of the personal computer. This course teaches you the basics of using your computer including how to turn it on and turn it off. open and close software, maintain your computer, organize your hard drive, identify system objects, and manage files and folders (delete, restore, copy, move and rename). We ll finish with a short introduction to Microsoft Windows XP. Turn on (and off!) your computer safely Understand terms like CPU, operating system, and software use the mouse and keyboard effectively Start programs on your computer like word processors Perform periodic maintenance such as organizing your hard drive Manage the files and folders on your computer Barbara Rushing, Training Manager, Home Depot, Inc. Th: Jun 14 & 21 S: Jul 21 & 28 $275 Isha Edwards Keyboarding 101 Are you a hunt and peck typist or would you just like to improve your typing speed? You can increase your typing speed many times over with practice and proper knowledge of the keyboard. Don t let slow typing be the bottleneck that limits your productivity or ability to use your computer. Come learn keyboarding techniques to improve your speed and accuracy. Even experienced typists can benefit from improving their posture, speed, and knowledge of keyboarding! Prerequisite: Some experience with a computer Break out of the single-finger typing trap! Use proper posture and hand positioning to minimize discomfort and stress injuries Use the reach technique for the "home-row" and other keys Practice skills to improve accuracy and speed Isha Edwards, business development and administrative consultant 6 nights: TTh: Aug 14, 16, 21, 23, 28 & 30 6:00-7:15 pm $195 David Still QuickBooks Get your finances in order with the program used by professionals. Whether you use QuickBooks or Quickbooks Pro, this class covers all of your basic bookkeeping needs. manage bank accounts, track credit card accounts, pay bills and record assets and liabilities. Explore the various reports available and add time to your day and money to your bank account by using QuickBooks. Prerequisite: Some experience with Windows Set up accounts in Quickbooks Manage one or even multiple bank accounts Track credit cards and bank statements Write and print checks using your computer David Still, US Technology Practice Leader and Eric Carlson, Gradient Business Services, Inc. and Tactical Finance LLC (Still) S: Jun 9 & 16 4 nights: (Still) MW: Jul 16, 18, 23 & 25 6:00-9:00 pm (Carlson) ThF: Jul 26 & 27 $ summer 2007

17 Microsoft Software Courses Greg Creech, tech educator and consultant T: Jul 17 Office 2007: New Features, More Productivity This course, designed for current Office users, prepares you for the fantastic new version of Microsoft Office. We will examine differences and discuss what features and commands have moved and changed. We ll work with the new Microsoft Office Button, the Ribbon, Live Preview, the Mini Toolbar, and more while examining the new interface and features in Word, Excel, and PowerPoint. Lessen your frustration and increase your productivity with tons of shortcuts, tips, tricks, and productivity tools in the new User Interface and Features. $225 New! Identify differences between Word, Excel, PowerPoint, and Outlook Use common features within the programs like spell check and autocorrect Move information from one program to another Use shortcuts within and between the MS Office suite of products Greg Creech Greg Creech, tech educator and consultant Th: Jun 21 & 28 Excelling at Excel 2007 Learn the five Fs of Excel formatting, fills, functions, formulas, and filters...tools that help you create effective and clear spreadsheets. Understand formatting and basic formulas as you begin building budget and expense spreadsheets. Go on to explore filters, fills, formulas, macros, charts and conditional formatting. These tools help you to create fully functional monthly and annual budget tracking spreadsheets. Also learn to use the new productive features of Excel 2007, such as name manager and sorting, and explore the new interface. Prerequisite: Some experience with Windows $345 New! Create formulas and functions to perform simple and advanced calculations Change fonts, colors, borders, and background colors Sort and filter data as well as automate tedious tasks with macros Create charts including pie charts, bar charts, and more Donna Hobby, computer consultant and trainer F: Aug 10 $195 New! Access 2007: New Features You have worked with Microsoft Access 2003 (or earlier) and you now need to be aware of the additional features in the latest release of the software for improving the management, presentation, and distribution of your databases. In this course, you will create a highly functional database, using the new and enhanced features in Access ols to accomplish more and expand your Access capabilities. Understand relational databases and Access objects Create and modify tables to hold data Retrieve and manipulate data using queries Create and modify forms to work with your data Create and modify reports to organize and format data for printing Donna Hobby Donna Hobby, computer consultant and trainer WF: Aug 22 & 24 $345 New! Word 2007: Introduction use the various components of Microsoft Office Word The course covers basic concepts such as creating, editing, and formatting of text and paragraphs. You will also add graphic elements to a document and include tables. In addition we will learn how to control page appearance by setting page margins, previewing the completed document, and printing it successfully. Create and edit a basic document Use Find and Replace to locate and change text Change the font, font size, and spacing of text Ensure accuracy using spellcheck, grammar check, and thesaurus Insert and format images Control margins, orientation, and overall appearance 17

18 Microsoft Software Courses Very enthusiastic, pleasant and helpful. Made us all feel comfortable and able to ask our questions - nice, pleasant, open discussion. I really enjoyed this course. Nice pace, nice instructor, good content! Very impressive, clear, incredibly knowledgeable, personable - I would think she could do most anything well. Word 2003: Introduction create, revise, and save documents using the world s most popular wordprocessor. This course will provide you with the basic concepts required to produce business or personal documents and letters. We ll cover topics such as creating, editing, and formatting standard business documents complete with tables and graphics. You ll also learn to set page margins, preview your completed document, and print successfully. Create and edit a basic document Use Find and Replace to locate and change text Change the font, font size, and spacing of text Ensure accuracy using spellcheck, grammar check, and thesaurus Add tables to a document Insert and format images Control margins, orientation, and overall appearance PowerPoint 2003: Introduction Know how to impress your audience with a professional quality presentation? After this course, you will! PowerPoint is the world s most popular presentation software. So learn to use it s built-in templates and other features to create slides that effectively deliver your message. Enhance your presentation through formatting, charts, images, flowchart shapes, and more in this exciting course. Create and edit PowerPoint presentations Create reusable templates Add tables, charts, and images to presentations Change fonts, colors, and layout within slides Prepare your presentation for delivery to an audience PowerPoint 2003: Intermediate Not satisfied with just the basics? Enhance your PowerPoint presentations with features that will transform basic presentations into those with a powerful means of communication. This course will cover the skills necessary to work with more advanced features such as design templates, organizational charts, special effects, collaboration functionality, and more! Create a custom design template Add organization charts and diagrams Incorporate special effects Create web presentations Collaborate in PowerPoint Deliver a presentation Barbara Rushing, Donna Hobby and Dorothy McBride 2 nights: (Rushing) TTh: Jul 10 & 12 6:00-9:00 pm (Rushing) S: Jul 14 (Hobby) Th: Jul 19 (McBride) T: Aug 21 $195 Art Robinson and Dorothy McBride (Robinson) Th: Jun 7 2 nights: (McBride) TTh: Jul 17 & 19 6:00-9:00 pm (Robinson) S: Aug 4 $195 Dorothy McBride, Master Trainer and Public Speaker M: Jun 25 9:00-4:00 am 2 nights: TTh: Jul 31 & Aug 2 6:00-9:00 pm $ summer 2007

19 Microsoft Software Courses Alex St. Urbain, Jr., Program Coordinator M: Jun 18 2 nights: T: Jul 17 & 24 6:00-9:15 pm S: Aug 11 $195 Project 2003: Introduction manage projects or participate on project teams. Then take that knowledge and apply it to hands-on exercises using Microsoft Project. This course discusses Gantt charts, tasks, critical paths, and resource management. Make the most of Microsoft Project and make your next project come together like a pro. Identify the steps in planning a project Work with subtasks in an outline form Link tasks to create dependent relationships Apply time constraints to tasks Assign resources and work schedules to tasks Resolve time and resource conflicts Switch between views, tables, and reports Sort and filter project information I truly enjoyed this class. The instructor was very knowledgeable and easy to follow. Alex St. Urbain, Jr., IT@Emory Program Coordinator T: Jun 19 S: Aug 25 $195 Project 2003: Intermediate This course builds upon the knowledge in our Project: Introduction course and gives you the opportunity to work with a project plan once it has entered the project implementation phase. import and export Project data with Excel and other applications. update a Project Plan as changes occur during the project and create custom reports for project stakeholders. Finally, create templates to re-use project information in future projects. Exchange project plan data with other applications. Update a project plan. Create custom reports. Re-use existing project plan information. Alex St. Urbain Art Robinson, computer instructor Th: Jun 28 M: Aug 6 9:00 am-5:00 pm $225 Publisher 2003 Microsoft Publisher is a desktop publishing program that creates professional-looking publications and marketing material. Create documents such as newsletters, brochures, flyers, and catalogs. Topics include formatting text, creating multi-page documents, importing text and graphics, and creating multiple columns. After completing this course you will be able to create, edit, save, and print publications. Prerequisite: Some experience with Microsoft Word Design publications and marketing material Create brochures, business cards, flyers, and more Change colors, fonts, lines, and graphics Insert and work with photos and clipart Save and print your publications Art was patient, professional, knowledgeable and so pleasant - great sense of humor. 19

20 Microsoft Software Courses The instructor was excellent. She taught me a lot of information in the time allotted that I can now use. Excel 2003: Introduction Excel is one of the most powerful and frequently used tools in an office environment. Get the most out of Excel by learning to create, edit, and print basic Excel documents! In this course, you will learn to speed up data entry, move and copy information, and create formulas to perform calculations. You ll prepare a document for printing by setting margins, page breaks, and more. Finally, you ll learn to manage large Excel documents, making your data more readable and more attractive with formatting techniques. Prerequisite: Some experience with Windows Create and modify a basic worksheet Create formulas and functions to perform calculations Format a worksheet Print the contents of a workbook Customize the layout of the Excel window Donna Hobby, computer consultant and trainer F: Jun 8 Th: Aug 9 M: Aug 27 $195 Alex St. Urbain Excel: Charting Learn how, when, and why to create stunning charts. Excel provides tools for creating pie charts, bar chart, scatter plots and over twenty other chart types. Learning to use them can make the difference between making a point and confusing your audience. Make your data stand out with professional charts. Prerequisite: Some experience with Excel Easily convert Excel data into visual charts Use the Chart Wizard to customize chart details Add details like titles, legends, and trendlines Alex St. Urbain, Jr., IT@Emory Program Coordinator Th: Jun 14 1:00-4:00 pm 1 night: W: Aug 1 6:00-9:00 pm $125 Alex was very enthusiastic, articulate and knowledgeable. A pleasure! Visio 2003: Introduction Learn fundamental skills while creating several types of diagrams using Microsoft Visio. Create a directional map, a block diagram, a flowchart, an organization chart, and an office layout. As you create these drawings, you will learn to manipulate Visio master shapes, connect shapes, and format diagrams. Learn shortcuts to enhance your productivity and unique tools for each type of drawing. When you ve completed the course, you will have the fundamental skills to create any kind of diagram using Visio. Identify types of drawings you can create using Visio Create flowcharts using shapes and connectors Create diagrams such as org charts and website sitemaps Create floorplans to help arrange furniture in your home or office Design professional landscaping plans Alex St. Urbain, Jr., IT@Emory Program Coordinator S: Jun 23 T: Jul 10 $ summer 2007

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