ASSOCIATE OF APPLIED SCIENCE IN BUSINESS OFFICE TECHNOLOGY ADMINISTRATION

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1 ASSOCIATE OF APPLIED SCIENCE IN BUSINESS OFFICE TECHNOLOGY ADMINISTRATION

2 ASSOCIATE OF APPLIED SCIENCE IN BUSINESS OFFICE TECHNOLOGY ADMINISTRATION Program Overview The Business Office Technology Administration program resulting in a Diploma or Associate's Degree prepares the student for entry into the field of office administration and the subsequent information technology associated with office administration. The student will learn, engage in and practice office skills and the wide knowledge of contemporary administrative practices and techniques. The successful graduate is capable of assuming responsibility without direct supervision and is able to assist executives in daily business operations. The program is dedicated to the various facets of the professional administrators' duties including communication skills; word processing concepts and applications; computer applications in business; secretarial and administrative procedures. Training is delivered online using technology based models of learning. The training model starts with basic skills and advances to complex skills, duties and project-oriented activities. The program takes advantage of the various methods and forums of communication through online technology to create a multi-layered environment for student interaction, teacher/student interaction and expert insight.

3 ASSOCIATE OF APPLIED SCIENCE IN BUSINESS OFFICE TECHNOLOGY ADMINISTRATION Program Outline 98 Credits 1295 Clock Hours COURSE CODE COURSE TITLE CREDIT HOURS IAC1005 Accounting Principles I 3 IAC1006 Accounting Principles II 3 IEN1053 Business Communications 3 ILA1003 Business Ethics and Law 3 IGE1054 College Math 4 ICA1055 Computer Fundamental Concepts 2 ITY1002 Basic Computer Keyboarding 3 IGE1006 Political Science 4 IBU1005 Customer Service Principles 3 ICA1002 Database Management 3 ICA1056 Desktop Publishing with InDesign 3 ICA1057 Desktop Support Skills 4 IGE1004 Effective Communication 4 IGE1055 English Composition 3 IGE1010 Environmental Science 4 IGE1005 General Psychology 3 ICA1010 Graphic Presentations 3 IHR1001 Human Resource Management 3 ILA1002 Internet Law and Market Ethics 4 IBU1002 Introduction to Business 3 ICA1050 Messaging and Collaboration 2 ICA1054 Networking and Internet Essentials 4 ICA2002 Office Computer Case Studies 3 IBU1001 Office Equipment and Procedures 2 IMA1001 Internet Marketing 4 IBU1053 Principles of Management 4 IJO2002 Professional & Career Development 2 ICA1009 Spreadsheet Applications 3 ICA1004 Website Development 2 ICA1007 Word Processing I 3 ICA1058 Word Processing Advanced 4

4 ASSOCIATE OF APPLIED SCIENCE IN BUSINESS OFFICE TECHNOLOGY ADMINISTRATION Course Descriptions IAC1005 ACCOUNTING PRINCIPLES I This introductory course provides the student with an understanding of general ledger accounting. Topics within a service business are introduced such as analyzing transactions, double-entry framework, adjusting entries, financial statements, tracking cash, and posting transactions. An emphasis is placed on employment-related scenarios. IAC1006 ACCOUNTING PRINCIPLES II This course continues building skills from Basic Accounting I. The student is guided through more in-depth information within the accounting field and is introduced to accounting for a merchandising business. Course topics will include analyzing transactions, double-entry framework, adjusting entries, financial statements, tracking cash, and posting transactions. Pre-requisite: Accounting I. IEN1053 BUSINESS COMMUNICATION This course explores the principles and techniques of effective written business communications. Students will discuss, critique, and practice business writing strategies to produce messages, letters, reports, and presentations, while developing critical thinking skills. Business communication in a global business environment is also emphasized. ILA1003 BUSINESS ETHICS AND LAW This course provides a study of the American legal system, how business organizations operate within that system, and an overview of the ethical issues and considerations that businesses encounter. Students learn about business law and ethics, contracts and sales, consumer protection issues and laws, agency and employment issues and laws, computer privacy issues, real property issues, and other relevant topics. IGE1054 COLLEGE MATH This course is designed to develop mathematical and computational skills needed by college students. It aids students in making the transition from computational to application mathematics. The student gains practice in mathematical calculations including percent, ratio, proportion, measurement, evaluation of numerical expressions, and using charts, tables and graphs to solve problems. Emphasis is on solving for the unknown to help students become comfortable using variables to represent numbers.

5 ICA1055 COMPUTER FUNDAMENTAL CONCEPTS Basic principles of computer terminology, file management, , Internet, and basic word processing and spreadsheets will be explored. Fundamentals of computer literacy will be addressed, including reviewing the main elements of computer hardware and peripherals. ITY1002 BASIC COMPUTER KEYBOARDING Students will develop or review of touch typing techniques, including alphabetic, numeric, and symbol keyboarding. Speed and accuracy will be developed, and progress will be monitored weekly. Typing speed and accuracy will be emphasized. Computer software will analyze speed and accuracy, assign practice work, and measure skill progress. Timed tests will be administered. IGE1006 POLITICAL SCIENCE This course allows for in-depth discussion and analysis of major contemporary, social, economic, and political issues, their effect on the current world situation, and their potential effect on future generations. IBU1005 CUSTOMER SERVICE PRINCIPLES This course introduces and reinforces basic service principles and helps students develop professional customer handling and telephone skills. It includes the communication skills of listening, questioning, call control and empathy. Difficult situations are explored, with an emphasis on problem solving and assertive communication. ICA1002 DATABASE MANAGEMENT This course covers the principles and features of a database management system, using a popular database. Students learn to create and manage databases, and acquire skills and knowledge regarding data management and integrity, working with queries and forms, managing reports, using tools and macros, database and file management, analyzing and filtering data, relational databases, and linking databases to the Web. ICA1056 DESKTOP PUBLISHING WITH INDESIGN This course provides students with the practical knowledge and skills to create publications that include graphics and images. Using a popular desktop publishing application, students will create flyers, calendars, newsletters, advertisements, and various publications commonly used in business. ICA1057 DESKTOP SUPPORT SKILLS In this course, students learn to configure and manage a desktop operating system. This course is designed to give students an understanding of the skills and techniques required to configure Windows, create, configure, and use network and Internet connections, and support and troubleshoot operating systems and applications.

6 IGE1004 EFFECTIVE COMMUNICATION Communication skills are developed through the use of effective listening, speaking, and writing skills. The student will develop the ability to speak clearly and effectively by learning to plan, compose and deliver ideas. Emphasis is on the global, ethical, technological, and customer service aspects of communication. IGE1055 ENGLISH COMPOSITION Principles of English composition are introduced and applied. Students develop clear and effective writing skills through the application of proper grammatical usage, paragraph development, and essay writing assignments. IGE1010 ENVIRONMENTAL SCIENCE In this introduction to Environmental Science, students will learn about the concept of sustainability as it relates to capital degradation. Students will learn to think critically about the costs and trade-offs of environmental solutions. A focus will be placed on preserving earth s natural resources. IGE1005 GENERAL PSYCHOLOGY Students are introduced to the field of psychology as the scientific study of the behavior of people and how to apply these principles in a variety of situations through a blend of application and theory. ICA1010 GRAPHIC PRESENTATIONS Using a leading presentation application, students will learn the skills and principles of effective digital presentations. Topics to be covered include planning, creating, editing, viewing, uploading, and printing. Students will learn to create slides, add animations, and a variety of visual effects to slides. Students will make a presentation online. IHR1001 HUMAN RESOURCE MANAGEMENT This course introduces the key principles and methods related to the effective use of human resources in organizations. Students will gain an understanding of human resources involved in recruiting, selecting, and placing employees, with regards to training, experience, and abilities. Topics include total compensation, employeemanagement relations, and global human resources management. ILA1002 INTERNET LAW AND MARKET ETHICS This course is designed to provide a basic understanding of key topics related to intellectual property rights and laws related to online marketing. Additionally, students will discuss and analyze case studies which examine the ethics of a variety of online marketing practices, with the goal of increasing ethical awareness and developing a sound understanding of commonly accepted best practices.

7 IBU1002 INTRODUCTION TO BUSINESS This course provides students with a broad overview of modern business. Students will learn about different types of economic systems including communism, socialism, and capitalism. They will also learn how modern businesses are organized for success in a global marketplace. Students will plan and write a complete business plan. ICA1050 MESSAGING AND COLLABORATION This course is designed to provide an introduction to personal management and collaboration software including , calendar, contacts, and tasking features using Microsoft Outlook. Students learn the advanced functionality of Outlook, including interactive task and calendaring functions, and practice group scheduling. ICA1054 NETWORKING AND INTERNET ESSENTIALS In this course, students acquire a working understanding of the basic components of computer networks and the Internet. Hardware devices such as servers, routers, hubs and wireless access points are explained, and a very practical overview of networking technologies, including TCP/IP, is given. Students will gain a general, functional overview of the technologies that provide the backbone of the modern corporate office and of the Internet. ICA2002 OFFICE COMPUTER CASE STUDIES A problem comparable to a common, real-world office complexity is presented. The student must analyze and research the problem, and present a thorough plan detailing a resolution of this complexity. The student will be required to draw upon knowledge acquired throughout their program of study. IBU1001 OFFICE EQUIPMENT AND PROCEDURES Students will learn principles office organization, telephone techniques, equipment and supplies, handling meetings, mail procedures, and travel. Familiarity with a variety of office technologies, such as fax machines, copiers, and postage machines will be developed. IIMA1001 INTERNET MARKETING The Internet includes a range of ever-changing technologies, many of which are directly employed for marketing purposes. This course provides a survey of important marketing channels, including websites in general, blogs, wikis, SEO, PPC, affiliate, social media, mobile, and other technological approaches. IBU1053 PRINCIPLES OF MANAGEMENT This course is designed to provide the student with a practical understanding of management principles, techniques, and concepts. Course topics include an overview of the nature of organization and the primary functions of the manager: creating, planning, organizing, motivating, communicating, and controlling. Students explore each managerial function through case studies and problems.

8 IJO2002 PROFESSIONAL AND CAREER DEVELOPMENT The student will prepare a resume, cover letter, and thank-you letter. They will acquire the skills necessary to properly prepare typical pre-employment forms. Interviewing techniques are taught and practiced. This class will help to optimize a student's potential for employment by developing skills in communication, business etiquette, problem solving, critical thinking, time management and interpersonal skills. ICA1009 SPREADSHEET APPLICATIONS This hands-on course presents the practical application of the concepts and features of a spreadsheet package using spreadsheet functionality. Spreadsheet design, creation, revision, formatting, and printing are covered. Topics to be covered include importing and exporting data using templates, using multiple workbooks, formatting numbers, printing workbooks, working with named ranges, managing charts and graphics, working with toolbars, macros, using auditing tools, collaborative tools, and hyperlinks. Students create and submit a variety of spreadsheets employing a wide range of functions. ICA1004 WEB SITE DEVELOPMENT In this course students will work with a web page software editor to design, create, and deploy a web site. Students learn to create web pages which include hypertext links, text, images, and video. ICA1007 WORD PROCESSING I Students will learn basic to intermediate document creation, editing, formatting, table creation, graphics insertion, printing and file management, intermediate formatting paragraph techniques, document and table design, graphic features, mail merge, form development, macros, and collaborating with Workgroups. Students will practice creating newsletter layout, indexes, hyperlinks, calendars, tables, and web pages. ICA1058 WORD PROCESSING ADVANCED This course is a continuation of Word Processing. Using hands-on lab assignments, the student will increase skills and techniques by utilizing more of the word processing program's features. Pre-requisite: Word Processing.

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