The sky s the limit! Returning adults choose General Studies, an individualized degree that is as unique as they are.

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1 The sky s the limit! Returning adults choose General Studies, an individualized degree that is as unique as they are. See student success stories inside.

2 Division of Continuing Studies Executive Director Executive Director... Deborah Conklin Assistant Executive Director... Vicki Bandor Braun Administrative Assistant... Jan-Marie Zimmerman Personal and Professional Development Director... Michael Kelly Assistant Director... Maggie Hunter Program Coordinator... Roxanne Kingsbury Program Assistant... Brenda Blazier Registrar... Vicki Hollinger Corporate Training Director of Entrepreneurship and Corporate Training... Gary Schott Small Business Development Center (SBDC) Regional Director... Jane Rich Business Advisor... Scot Goskowicz Business Advisor... Wesley Shie Business Advisor/Marketing Coordinator... Mary Popovich Office Manager... Billie Wunderlich Off-Campus, Weekend, and Accelerated Programs Director... Jennifer Mayhall Assistant Director... Angela Williams Program Assistant... Jana Lese Program Assistant... Deborah Thorpe-Rodda Program Assistant... Jody Zurbrugg ACELINK IPFW-ACELINK Project Director... Jason Habisch Program Assistant... Faith Simpson Online Learning Director of Online Learning... Karen VanGorder Assistant Director... Beth Iserman Technology Coordinator... Saw Kapaw Program Assistant... Deb Hein Video Tech Support... Samantha Rupert General Studies Degree Programs Director... Julie Fellers Hook Academic Advisor... Sandy McMurtrie Academic Advisor... Crystal Milton Administrative Assistant... Sue Kirkpatrick Student Records Manager... Mark Whinery IPFW Warsaw Center , , (toll free) Operations Coordinator... Carolyn McNicholas Community Relations Coordinator... Pam Cook Marketing Director... Anna Miarka-Grzelak Graphic Designer... Marilyn Marchionni Web/Data Specialist... Kellie Hockemeyer Business Office Business Manager... Susan Leist Account Clerk... Holly Hartzell Account Clerk... Anna Martin Account Clerk... Cheryl Weber About the Cover: John Dewey once wrote, Education is not preparation for life, education is life itself. And so it is, a lifelong process that begins in infancy as we interact with our world and over time develops through a more intentional desire of learning for personal satisfaction or professional growth. Best of all, the sky is the limit on what there is to learn and where that can take us! IPFW s Division of Continuing Studies makes lifelong learning more accessible Deb Conklin through personal and professional development and degree completion. To make learning more convenient, various programs are offered on and off campus, online, on the weekend, and in accelerated formats. The personal enrichment and professional development courses and programs highlighted in this catalog reveal the variety and scope offered through the Division of Continuing Studies. Included is the Bachelor of General Studies (B.G.S.) degree (featured on the cover and on the last pages of this catalog), which is offered through the Division because its unique design makes it particularly adaptable to the needs of the lifelong learner. The B.G.S. is a customized path to a college degree for busy adults who always wanted to finish the degree they once started. The B.G.S. can award credit for approved forms of lifelong learning. Students may be able to apply previously earned credits such as Credit previously earned at an accredited college elsewhere Credit by examination Credit for self-acquired competency Military service credit Gain career credentials as you earn degree credit. Students choose the course of study that fits their goals and interests and are encouraged to incorporate minors and professional certificates into their degree programs that enhance their job credentials. Popular choices include minors in business, communication, organizational leadership and supervision, psychology, and sociology. Certificate options include the Small Business Management Certificate and the Advanced Manufacturing Certificate. New this spring is the Personal Trainer Certificate (see the fitness section of this catalog), which is approved by the American Council on Education for degree credit. There is no time limit for completing the B.G.S. because credits earned never expire. B.G.S. students select their own course schedules. The General Studies degree can be completed entirely online, in face-to-face classes taught on campus during the day, in the evening, or on the weekend, at off-campus sites, or in any combination that is convenient for the student. The B.G.S. is a nationally recognized and fully accredited IU degree and a great launching point for job advancement or graduate study. General Studies graduates have used their B.G.S. to pursue careers and further study in areas such as business, public relations, medicine, law, education, and social work. The people featured on the cover are actual General Studies students who returned to complete their college degrees. Pictured (clockwise from left to right) are Marcus A. Trice, Janet K. Bircheff, Caren Vachon-Jones, Jessie A. Culbertson, Melvia Staten Culpher, Tyler Anglin, Andre Patterson, and Lori Ann Cammllarie. You will find their stories interspersed throughout this catalog. I hope you will recognize similarities to your own story and find encouragement in how they managed to jump the hurdles in their paths. Deb Conklin, Executive Director INDIANA UNIVERSITY PURDUE UNIVERSITY FORT WAYNE

3 Table of Contents The mission of the IPFW Division of Continuing Studies is to provide lifelonglearning opportunities that address regional needs by enhancing economic development and quality of life through community outreach in the areas of personal enrichment, professional development, credit programs, degree completion, distance learning, and entrepreneurship. Business/Management Small business development, human resource management, leadership development, project management, production and inventory management, professional photography, professional development for educators, and more Computers Computer basics, software applications, Web design, and more General Information Registration (noncredit)... 2 Educational Loans (noncredit)...3 Campus Map...4 Corporate Training...5 Fitness and Leisure Aerobics, yoga, personal trainer certification, golf, dance, water exercise, T ai Chi, scuba diver certification, and more Healthcare/Medical Online Courses Administrative Medical Specialist with Billing and Coding Administrative Medical Specialist with Billing and Coding with Medical Terminology Advanced Hospital Coding and CCS Prep Advanced Paralegal Certificate...25 Certified Wedding Planner...29 Event Management and Design...29 Medical Billing and Coding...45 Medical Billing and Coding with Medical Terminology...45 Medical Terminology...45 Medical Transcription Certificate Medical Transcription with Medical Terminology Mobile Web Developer...37 Pharmacy Technician Personal Injury for Paralegals...25 Professional Paralegal Training...25 Project Management Professional Exam Prep Six Sigma Black Belt Six Sigma Green Belt Software Essentials for the Law Office...25 Sleep apnea, dental education, online courses in medical coding, pharmacy technician, medical transcription, and more Languages Spanish/English interpretation and translation, conversational language and culture, IPFW Japanese and Korean Saturday Schools Manufacturing Six Sigma, Lean manufacturing, Quality engineer certificates and courses, machining, and more Personal Enrichment Retirement planning, gardening, history, poetry and literature, home organization, magic, photography, creative arts, Community Arts Academy, lifelong learning for seniors, and much more Travel Travel and learn with IPFW faculty! Warsaw Center Courses Course index College credit option Online course Corporate training favorite Warsaw Center 1

4 Registration Information You can pay by Credit card (over the phone at , online at learn.ipfw.edu, by mail, or in person) Discover, MasterCard, Visa accepted Debit card (over the phone at , online at learn.ipfw.edu, by mail, or in person) Check (by mail or in person, with completed registration form) Cash (in person with completed registration form) Phone ( ) If your company would like to be invoiced, please provide a PO or letter of authorization on letterhead and fax to (Include your name, class, and total amount.) Fees are due upon registration. IPFW Division of Continuing Studies 2101 E. Coliseum Blvd. KT 139 Fort Wayne, IN The last day to register is generally three days before the first meeting of the course. Inquire at for details. Group discounts may be offered to organizations enrolling multiple participants in a course. Inquire for details. Classes may be delivered at your location. Contact the IPFW Office of Entrepreneurship and Corporate Training at A full refund is given when the university cancels a course or when Continuing Studies receives notification of withdrawal from the registrant before the third business day prior to the start of the course. No refund will be given after the course begins. No refunds will be given for online courses after registration has been accepted. IPFW is an Equal Opportunity/Equal Access University Please advise us at the time of enrollment if you have a disability and require special accommodations. Course Registration Form Payment must accompany this form. Name Address City State Zip Telephone: Day Evening Company Name I am registering for the following: Course 1. Title Course No. Fee: $ Beginning Date Ending Date Course 2. Title Course No. Fee: $ Beginning Date Ending Date Course 3. Title Course No. Fee: $ Beginning Date Ending Date Please make checks payable to IPFW. Check No. If paying by credit card, please complete: VISA MasterCard Discover Company card? Yes No Card No. Expiration Date: Amount $ Signature Please indicate discipline (APA courses only) Please use my to keep me updated on course information. My address is: If, for any reason, my fees and charges are not paid by a third party, I promise to pay to the order of IPFW Division of Continuing Studies the full amount of the balance due upon request. It is understood that costs incurred in the collection of a delinquent account, including collection and attorney fees, shall be added to the balance of the delinquent account. Signature REFUND POLICY: Unless otherwise noted on individual or series courses, full refunds are given when the university cancels a course* or when DCS receives notification of withdrawal from the registrant before the third business day prior to the start date of the class. No refunds or course transfers will be given for classes cancelled by the student after that time. Refund checks require approximately two weeks to process. No refunds will be given for online courses after registration has been accepted. *Course cancellations may occur due to low registration or classroom availability. Mail with payment to: IPFW Division of Continuing Studies 2101 E. Coliseum Blvd. KT 139 Fort Wayne, IN INDIANA UNIVERSITY PURDUE UNIVERSITY FORT WAYNE Division of Continuing Studies ipfw.edu/dcs

5 Registration Information (noncredit courses only) Answers to Frequently Asked Questions Classroom locations are ed or mailed to students. The information desks in Kettler Hall, Helmke Library, and the Walb Student Union can help you identify the building and room where your class will be meeting. The Police and Safety office also has access to room information. Parking You do not need a permit to park in any student parking area on the IPFW campus. However, parking in an A lot (green lines) or restricted area requires a permit unless marked Open after 5 p.m. Books, if required, may be purchased in the Continuing Education section of Follett s IPFW Bookstore located in Walb Student Union, or online at For information, call Students with Disabilities If you have or acquire a disability and would like information about special services and accommodations that may be available to you, you are urged to contact Services for Students with Disabilities (Walb 113, , voice/tty). While the IPFW campus is generally accessible, this office provides auxiliary aids and services and program access services for students with special needs based on disability in accordance with Section 504 of the 1973 Rehabilitation Act and the Americans with Disabilities Act of Substantial advance notice of access needs may be required to ensure sufficient planning and effective delivery of services. If inclement weather forces the closing of campus, classes will not meet. Make-up meetings will be scheduled as needed. The weather line is Tax Credits for Tuition and Fees Tax laws provide a Lifelong Learning Credit that allows eligible taxpayers to claim a tax credit on IPFW Continuing Studies courses. These expenses generally include any required enrollment fees, but exclude books, equipment, etc. For more information, consult you accountant or the IRS. Continuing Education Units (CEUs) A CEU is a nationally recognized measurement of professional development training and continuing education in specialty areas. Many professional disciplines require a specified number of CEUs for members to maintain their license or certification. Typically, 10 instructional contact hours are required for one (1.0) CEU, where a contact hour is 50 minutes of instruction. CEUs do not apply to college degree requirements. Continuing Professional Education Credits for CPAs IPFW is approved by the Indiana State Board of Accountancy to offer courses that qualify for CPE credit. When registering, please indicate that you are pursuing a CPE credit course for proper documentation. The recommended hours of CPE credit are in accordance with the Indiana State Board of Accountancy for specific courses. Educational Loans for Personal and Professional Development Noncredit students enrolled through Continuing Studies have the option to apply for alternative educational loans through private lenders to cover costs of noncredit courses. These loans are not federal or state financial assistance programs. You can apply directly through the lenders listed below. Be sure to compare the options each lender offers to find the loan best suited for you. Continuing Education Loans t TERI Educational Loans Continuing Education Loans Apply online at loan center > Loan Programs > Continuing Education or call t Wells Fargo Education ConnectionSM/P.L.A.T.O. Education Loan Apply online at student/loans/undergrad/ education or call College credit option Online course Corporate training favorite Warsaw Center 3

6 Campus Map IPFW Campus Map Indiana University Purdue University Fort Wayne 31 Dolnick Learning Center 38 Ginsberg Hall ª 35 Holiday Inn at IPFW and the Coliseum 24 Keith E. Busse Steel Dynamics IPFW Alumni Center Alphabetical Legend 12 Athletics Center and Gates Sports Center 33 Bronze Mastodon 16 Chiller Plant 39 Clubhouse, IPFW Student Housing Office 22 Cole Commons 31 Dolnick Learning Center 5 Engineering, Technology, and Computer Science Building 10 Friends Circle 23 Friends Pavilion 28 Geogarden 38 Ginsberg Hall 29 Greenhouse 7 Helmke Library 25 Hobson Center 35 Holiday Inn at IPFW and the Coliseum 24 Keith E. Busse Steel Dynamics IPFW Alumni Center 1 Kettler Hall 32 Kiln Building 6 Liberal Arts Building 3 Life Sciences Resource Center 37 Medical Education Center 2 Neff Hall 17 Northeast Indiana Innovation Center 34 Obelisk 18 PBS 39 WFWA-DT/Kachmann Teleplex 21 PLEX, The 11 Printing Services/Warehouse Building 19 Purdue Extension Office 15 Rhinehart Music Center 36 Ron Venderly Family Bridge 27 SCAN Garden 4 Science Building 20 Soccer Support Facility 8 Support Services Building 14 Visual Arts Building 9 Walb Student Union 13 Williams Theatre 26 Willis Family Bridge 4 INDIANA UNIVERSITY PURDUE UNIVERSITY FORT WAYNE Division of Continuing Studies ipfw.edu/dcs

7 Corporate Training Give your company the IPFW Corporate Advantage! Customized Training Solutions Let us create a unique program that suits your needs, or customize one of IPFW s proven courses. Some of the most popular Tailored Training Solutions: u Supervisory and Leadership Development u Project Management u Quality u Computer Skills u Customer Service u Communications u Foreign Languages u ESL and Culture Coaching u Technical Skills Contact Gary Schott: or IPFW Tailored Training Solutions Call for information The Continuing Studies program at IPFW has provided our employees with specific training relevant to our industry. We were impressed by the number of employees who participated, and are extremely pleased with the results. We will definitely continue to work with IPFW in the future. Louise Hadley, Exelis I took away things I can implement right away to make my team more efficient. Deborah Morgan, DRG IPFW s Tailored Training Solutions gave us exactly what we needed for our employees. We saw immediate results and plan to use this training tool again. Jeremy L. Mullins, Louis Dreyfus Commodities Corporate Training Partners (present and past) AccuGear Alconex Easter Seals ARC BAE Belmont Beverage Bendix BF Goodrich Biolab Biomet Bowmar Brooks Construction City of Fort Wayne CME Automotive Colwell Colour Crown Equipment Dekko DRG Exelis Fort Wayne-Allen County Airport Authority Fort Wayne Metals Jostens Kraft Industrial Training Solutions Lincoln National Life Louis Dreyfus Commodities Lutheran Life Villages McCoy Bolt Works Inc. Maple Leaf Farms Medical Protective Metal Spinners Miller Poultry Paragon Medical Inc. Parkview Health System PHD Raytheon Steel Dynamics Superior Essex TI Automotive The Alliance Tower Bank Trelleborg TRIN Wayne Metals Zimmer College credit option Online course Corporate training favorite Warsaw Center 5

8 Business/Management Business/Management Courses Personal and Professional Development Registration Information...2 Financial Aid...3 Register online: learn.ipfw.edu Advanced Photoshop Advanced Portrait Photography Advanced Paralegal Certificate (online) Basic Darkroom Techniques...29 Basics of Inventory Management (APICS) Basics of Supply Chain Management (APICS) Certified Supply Chain Professional...22 Certified Wedding Planner (online)...29 Commercial Photography Creating Photographs with Impact...29 Cross-Cultural Communication Cultural Intelligence for the Business Traveler...22 Cycle Counting (APICS) Detailed Scheduling and Planning (APICS) Develop Your Potential Developing Successful Marketing Strategies...9 Developing Your Photography Style Portfolio: Final Project Distribution Inventory Management (APICS) Editorial Photography Effective Leadership: The Role of the Nonprofit Board Engage Your Team Essentials of Human Resource Management Certificate Program Essentials to Business Success Certificate Event Management and Design (online)...29 Execution and Control of Operations Financial Statements: Learning to Read and Use Financial Information... 7 Fine Art Photography Fundamentals of Portrait Photography Funding Options and Financial Literacy for Small Business... 9 Get Published: Understanding the Book Business and What It Takes to Publish Your Book...22 GMAT, GRE, LSAT Review Courses...30 How to Create a Business Plan to Fuel Success... 7 How to Start a Successful Small Business... 9 Implement Your Strategy Inventory Control Workshop Series (APICS)...19 IPFW Applied Leadership Series Leadership Development Certificate Launching a Successful Wellness Program Launching Your Own Business: A Sound and Proven Path... 8 Leadership in the Arts Marketing Your Photography Master Planning of Resources (APICS) Material Requirements Planning and Bills of Material (MRP and BOM) (APICS) Maximize Your Resources Nonprofit Strategic Management Certificate...24 Northeast Indiana SBDC Workshops... 9 Personal Injury for Paralegals (online) Photoshop for Photographers Physical Inventory Production and Inventory Management Certificate (APICS) Professional Development for Educators...30 Professional Paralegal Training (online) Professional Photography Advanced Certificate Professional Photography Basics Certificate Project Management Certificate Program Project Management Professional (PMP ) Exam Preparation SHRM Learning System Small Business Development Social Media Professional Certificate Software Essentials for the Law Office Strategic Decision Making Strategic Management of Resources (APICS) Technology Workshop Young Leaders of Northeast Indiana: 2013 Leadership Institute Courses offered with an option to earn degree credit ( ) Construction Engineering Technology Leadership in the Arts Technology Workshop To view a list of all IPFW credit courses, go to and click on Schedule of Classes. From the cover College Credit Options Marcus A. Trice, B.G.S. 07, M.A. 10, had completed two years of college before the responsibilities of marriage and family changed his focus. He stopped out of school, but never forgot his desire to become a teacher. Determined to set an example for his children, Trice returned to IPFW where he excelled academically, attributing his success in part to the fact that he was more mature the second time around. I really enjoyed the interaction with the professors and students. Abstract ideas come alive when you add life experiences, he says. Trice completed the B.G.S. in 2007 and earned a Master of Arts in Communication in Today, he teaches three courses in communication at IPFW in addition to his day job as a marketing specialist for Frontier Communications. 6 INDIANA UNIVERSITY PURDUE UNIVERSITY FORT WAYNE Division of Continuing Studies ipfw.edu/dcs

9 Business /Management Small Business Development Starting a business? Growing an existing business? Have limited training funds? These courses are for you! The following courses in small business development are offered through a partnership between the Northeast Indiana Small Business Development Center and the IPFW Division of Continuing Studies. You may register online at learn.ipfw.edu or by calling IPFW at For information about other services including counseling and monthly workshops, call the SBDC at These courses are also ideal for professionals in large organizations who want to add to their skill set. Cosponsored by Indiana University Purdue University Fort Wayne and the Northeast Indiana Small Business Development Center The Northeast Indiana Small Business Development Center is located at 4312 Hobson Road, Suite B, near the intersection of Hobson Road and Stellhorn Road. Funded in part through a cooperative agreement with the U.S. Small Business Administration, the State of Indiana, and our many local partners. All opinions, conclusions, or recommendations expressed are those of the authors and do not necessarily reflect the views of the SBA. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance by calling your local SBDC. How to Create a Business Plan to Fuel Success This workshop presents tips and tricks for writing a successful business plan. An impactful business plan is one that owners use to manage the direction of their business. The class covers the need for, and the basic elements of, a winning plan including what lending institutions and investors may require. $25 Fee includes workbook. Workshop meets at the Northeast Indiana Small Business Development Center, located at the IPFW Hobson Center, 4312 Hobson Road. Seating is limited, so register early. 13SBUS275A January 14 (1 meeting) Monday, 5 6:30 p.m. 13SBUS275B April 15 (1 meeting) Monday, 6 7:30 p.m. 13UBUS275A July 15 (1 meeting) Monday, 6 7:30 p.m. 13FBUS275A October 21 (1 meeting) Monday, 5 6:30 p.m. Financial Statements: Learning to Read and Use Financial Information A comprehensive analysis of the preparation and interpretation of financial statements. This course is designed for the prospective or current small business owner who needs to understand the company s financial statements to manage the business. Through practical discussion and case study, you will learn how to prepare and read balance sheets, income statements, and cash flow statements. This course is appropriate for those with no accounting experience as well as those who need to refresh or upgrade their skills. Session 1: Overview of Financial Statements: What They Tell You and How They Work Together Session 2: Financial Analysis: Using the Numbers to Manage the Operations 13SBUS162 February 26 and March 5 (2 meetings) Tuesdays, 6 8:30 p.m. Lisa Isenbarger, instructor 0.5 CEU $57 Lisa Isenbarger, CPA, has more than 20 years of experience serving publicly traded and privately owned companies. She is accredited in business valuation through the American Institute of Certified Public Accountants and has been certified by the National Association of Certified Valuation Analysts as a Certified Valuation Analyst. Isenbarger was named 2009 Financial Services Champion of the Year for the Indiana District of the U.S. Small Business Administration. College credit option Online course Corporate training favorite Warsaw Center 7

10 Business/Management Launching Your Own Business: A Sound and Proven Path The Lead Center and ISBDC network offers a Launching Your Own Business: A Sound and Proven Path Workshop. This workshop will help entrepreneurs evaluate their business ideas, prepare a sound business plan, manage expectations, and increase chances of accessing capital. This workshop is your first step towards small business ownership success. Every successful business is built on a solid foundation. This class will help you evaluate your business idea with that end in mind. Prepare yourself to create a sound business plan, manage expectations, and increase your chances of accessing capital. This workshop is based on the ISBDC s A Sound and Proven Path Towards Launching Your Own Business Workbook, available at all ISBDC offices. A free copy of this 60-page step-by-step workbook will be distributed to participants and used during the class. Following this course, ISBDC Business Advisors located across the state will be available for free one-on-one business consulting, which includes market research and financial diagnostic reports, to help you implement your strategic plan and provide ongoing guidance as you grow your business. Workshop Covers: 1) Identify Personal Objectives, Skills, and Resources 2) Describe Your Business Idea and Requirements 3) Develop A Sales Forecast 4) Identify Start-Up Expenses 5) Estimate Your Operating Budget 6) Analyze Your Feasibility Results 13SBUS276A January 9 (1 meeting) Wednesday, 5 6:30 p.m. 13SBUS276B January 23 (1 meeting) Wednesday, 11 a.m. 12:30 p.m. 13SBUS276C February 13 (1 meeting) Wednesday, 5 6:30 p.m. 13SBUS276D February 27 (1 meeting) Wednesday, 11 a.m. 12:30 p.m. 13SBUS276E March 13 (1 meeting) Wednesday, 6 7:30 p.m. 13SBUS276F March 27 (1 meeting) Wednesday, 11 a.m. 12:30 p.m. 13SBUS276G April 10 (1 meeting) Wednesday, 6 p.m. 7:30 p.m. 13SBUS276H April 24 (1 meeting) Wednesday, 11 a.m. 12:30 p.m. 13UBUS276A May 8 (1 meeting) Wednesday, 6 7:30 p.m. 13UBUS276B May 22 (1 meeting) Wednesday, 11 a.m. 12:30 p.m. 13UBUS276C June 12 (1 meeting) Wednesday, 6 7:30 p.m. 13UBUS276D June 26 (1 meeting) Wednesday, 11 a.m. 12:30 p.m. 13UBUS276E July 10 (1 meeting) Wednesday, 6 7:30 p.m. 13UBUS276F July 24 (1 meeting) Wednesday, 11 a.m. 12:30 p.m. 13UBUS276G August 14 (1 meeting) Wednesday, 6 7:30 p.m. 13UBUS276H August 28 (1 meeting) Wednesday, 11 a.m. 12:30 p.m. 13FBUS276A September 11 (1 meeting) Wednesday, 6 7:30 p.m. 13FBUS276B September 25 (1 meeting) Wednesday, 11 a.m. 12:30 p.m. 13FBUS276C October 9 (1 meeting) Wednesday, 5 6:30 p.m. 13FBUS276D October 23 (1 meeting) Wednesday, 11 a.m. 12:30 p.m. 13FBUS276E November 13 (1 meeting) Wednesday, 5 6:30 p.m. 13FBUS276F November 27 (1 meeting) Wednesday, 11 a.m. 12:30 p.m. 13FBUS276G December 11 (1 meeting) Wednesday, 5 6:30 p.m. Fee: $25 Includes workbook Workshops meet at the Northeast Indiana Small Business Development Center, located in the IPFW Hobson Center, 4312 Hobson Road. Seating is limited, so register early. 8 INDIANA UNIVERSITY PURDUE UNIVERSITY FORT WAYNE Division of Continuing Studies ipfw.edu/dcs

11 Business /Management Northeast Indiana SBDC Workshops The following workshops are conveniently offered throughout the region for today s entrepreneurs and small business owners. For details and to register, visit $15 Fee includes materials. Each workshop meets at the Northeast Indiana Small Business Development Center, located at the IPFW Hobson Center, 4312 Hobson Road. Seating is limited, so register early. Funding Options and Financial Literacy for Small Business Where is the money? This 90-minute seminar introduces participants to a variety of funding sources, including commercial lenders, the Small Business Administration, and state, regional and local programs. The seminar is intended for individuals starting a business as well as owners of existing businesses who are investigating financing options. Topics include Understanding basic financial terms and considerations Determining the amount of money needed The reality of grants, loans, and investors What commercial lenders expect Finding the money 13SBUS285A March 18 (1 meeting) Monday, 6 7:30 p.m. 13UBUS285A June 17 (1 meeting) Monday, 6 7:30 p.m. 13FBUS285A September 16 (1 meeting) Monday, 6 7:30 p.m. 13FBUS285B December 16 (1 meeting) Monday, 5 6:30 p.m. Developing Successful Marketing Strategies The heart and soul of a business plan is the market analysis and its impact on all areas of the business. This introductory course highlights the critical elements of a marketing plan and provides tips and resources available to develop sound market strategies. Attendees will learn how to evaluate product/service, pricing, defining market potential, competitive analysis, and promotion strategies. 13SBUS286A February 18 (1 meeting) Monday, 5 6:30 p.m. 13UBUS286A May 20 (1 meeting) Monday, 6 7:30 p.m. 13UBUS286B August 19 (1 meeting) Monday, 6 7:30 p.m. 13FBUS286A November 18 (1 meeting) Monday, 5 6:30 p.m. How to Start a Successful Small Business An introduction to business plans, financial statements, and analysis for anyone planning to start a business or attempting to improve an existing one. Many of the challenges small business owners face while attempting to develop a business plan will be covered including writing marketing plans, managing cash flow, and budgeting. You will learn a step-by-step process for completing a comprehensive business plan. You will receive a business planning guide to review and modify short- and long-range goals based on actual business performance. Several types of financial statements will be introduced, including balance sheets, profit and loss statements, and cash flow. Additional subjects to be covered include ratio analyses, industry analyses, and projections. A guest lecturer will hold an open discussion on business law. Session 1: Comprehensive Business Plan Overview Session 2: Business Planning Guide Session 3: Goal and Business Performance Session 4: Financial Statements Overview Session 5: Analyses and Projections Session 6: Business Law 13SBUS142 February 18 March 25 (6 meetings) Mondays, 6 8:30 p.m. Dennis Tratnyek, instructor 1.5 CEUs $188 Fee includes materials. Dennis Tratnyek is a commercial banker with STAR Financial Bank. He has more than 14 years of experience working with start-up, small- and mid-market businesses. He is a member of the Indiana Bankers Association and board president of the Community Development Corporation of Northeast Indiana. Tratnyek has an M.B.A. from Indiana University. College credit option Online course Corporate training favorite Warsaw Center 9

12 Business/Management SHRM Learning System 100% pass rate for our participants who sat for the SPHR or PHR exam. This is a practitioner-focused, competencybased, action-oriented curriculum. The material covered can help prepare participants for the Human Resource Certification Institute (HRCI) national examination for Professional in Human Resources (PHR ) and Senior Professional in Human Resources (SPHR ) accreditation. Participants meet once a week for 12 weeks for a total of 36 contact hours to complete the certificate. The course uses study materials from the Society for Human Resource Management (SHRM). Learning Objectives Strategic Management Human Resource Development Employee and Labor Relations Workforce Planning and Employment Total Rewards Risk Management Benefits Prepare for career advancement Gain knowledge of current HR practices Learn a competency-based program Participate in an action-oriented curriculum Who Should Attend Human Resource specialists wanting a broader understanding of human resource management and professionals seeking a review course to prepare for the Human Resource Certification Institute (HRCI), the Professional in Human Resources (PHR ), or the Senior Professional in Human Resources (SPHR ) national examinations. 13SBUS305 February 5 April 30 (12 meetings) (No class March 19 ) Tuesdays, 6 9 p.m. Bruce Dodge, instructor 3.6 CEUs $1,029 Fee includes materials. Students must have Internet access. Bruce Dodge, SPHR, is a graduate of Purdue University and is the regional human resource manager for a chain of 34 area restaurants, overseeing all human resource functions. Essentials of Human Resource Management Certificate Program This introduction to the HR profession and its practices is designed for entry-level HR professionals, small business owners responsible for the HR function in their companies, and people considering a potential change of career to HR. Benefits Prepare for career advancement Gain knowledge of the profession Participate in an action-oriented curriculum Enjoy convenient evening hours Program Information Meet one day a week for five weeks for a total of 15 contact hours. Included in the program fee are student materials with a glossary, class workbook, evaluation form, and certificate. The course uses materials from SHRM. Course Content The course will consist of readings, lectures, class discussions, and application activities. The discussions will help connect the readings to the lectures, and the application activities will help students apply new concepts in the workplace. Offered in partnership with the Society for Human Resource Management (SHRM), this course will provide a comprehensive overview of the human resource function: Employment law Selection of qualified employees Compensation Orientation and training Employee performance evaluation process This course will challenge you and provide you with the skills you need to confidently face today s complex HR and compliance issues. Coursework will include interactive case study activities that will enable you to practice real-life HR situations in a nonthreatening atmosphere. Those completing the course will receive a Certificate of Completion and earn 1.5 Continuing Education Units (CEUs). Course Outline Module 1: Introduction to HR management; the human resource management profession; human resource planning Module 2: Employment law; civil rights legislation; EEO and affirmative action; pregnancy, age, and disability legislation; additional employee protection laws Module 3: Staffing; recruitment; the selection process; evaluating applicants Module 4: Compensation; total compensation; paying employees; job analysis and documentation; job evaluation Module 5: Human resource development; orientation and training; succession planning; career development; training objectives and methods Module 6: Performance management; the performance management process; appraisal methods; errors in performance appraisal; disciplinary action 13SBUS311 February 23 March 23 (5 meetings) Saturdays, 9 a.m. noon Stephen J. Boester, instructor 1.5 CEUs $453 Fee includes materials. Stephen J. Boester is a Professional in Human Resources Management (PHR) and Certified Trainer for Department of Transportation Hazardous Materials Transportation. Boester has more than 15 years of industrial management experience. 10 INDIANA UNIVERSITY PURDUE UNIVERSITY FORT WAYNE Division of Continuing Studies ipfw.edu/dcs

13 Business /Management Social Media Professional Certificate The Social Media Professional Certificate is designed to provide you with the foundation and skill set needed in the evolving world of social media tools and strategies so they can be immediately applied in the workplace. Upon completion of all four courses, you will receive a professional certificate of achievement. Class size is limited register early!** Benefits Learn the current strategies being used in social media that you can use immediately Incorporate social media into your future career goals Create and execute impactful social media campaigns Integrate social media concepts into your organization s overall marketing strategy Learn trends in mobile applications and how social media intersects with mobile technology Earn a Social Medial Professional Certificate Who Should Participate and Why? You are currently in a marketing role and want to expand your knowledge in marketing to include the latest social media tools and techniques Your job demands increased responsibilities in the social media arena You desire to incorporate social media into your future career goals You thirst to know how social media impacts 21 st century best business practices Personally, you would like to build and expand your résumé **NOTE: One week prior to class, you will be contacted by the instructor to complete a quick screening assessment. 13SBUS459 March 4 25 (4 meetings) Mondays, 9 a.m. 12:30 p.m. Anthony Juliano, instructor 1.4 CEUs $350 Fee includes materials. Anthony Juliano has more than 10 years of marketing strategy experience and has worked with a diverse group of successful organizations. He has a Master of Arts in English and a Master of Business Administration. The Power of Community: An Introduction to Social Media Social media has become a powerful force that is changing our communication environment and presenting businesses with new challenges and opportunities. In this session, you ll learn what s behind the rise of social media and how your organization whether it s a for-profit business, a nonprofit, a community group, or a sole proprietorship needs to respond. Connecting with Your Community: Mastering Social Media for Business Leveraging the power of social media can be incredibly challenging. This session will focus on the fundamentals of social media for business, including the three questions every organization needs to ask, the importance of a written social media strategy, how to staff your social media team (even if it s a team of one), and measuring results. Building Your Community: Social Media Tools and Strategies There s a lot to choose from when it comes to social media tools. Facebook? Twitter? LinkedIn? YouTube? Pinterest? Which have the most potential for you? In this session, you ll learn about the pros and cons of all the major social media sites and a few lesser known ones and how to put them to use. Sharing Your Story With Your Community: Integrating Social Media into Your Marketing Plan While social media is somewhat different than other promotional strategies, it works best when integrated into a master organizational marketing plan. This session will provide insight into where social media fits in and how you can position your organization to make the best use of your resources. Launching a Successful Wellness Program This course provides an introduction to companies considering establishing an employee wellness program or modifying their existing one. Attendees will learn about the fundamental elements of a comprehensive wellness program. Key components of an effective program will be presented and real-life examples of what works and what doesn t work will be shared. Participants will walk away with practical examples of how they can start a wellness program at their worksite, or enhance a program that is currently in place. Benefits of a workplace wellness program Identifying employees needs Developing a yearly operating plan Choosing vendors Creating a healthy culture/environment Measuring success/evaluating programs Who Should Attend? HR Professionals Managers Team Leaders CEOs and CFOs Project Managers 13SBUS380 February 1 8 (2 meetings) Fridays, 9:30 11:30 a.m. Amy Dimberio Urban, instructor 0.4 CEU $99 Fee includes materials. See Amy Dimberio Urban s biography on page 14. College credit option Online course Corporate training favorite Warsaw Center 11

14 Business/Management Leadership Development Certificates This comprehensive approach to developing leaders is adaptable to the needs of any organization and features four individual certificates. Four tracks have been developed specifically for team leaders, front-line managers, mid-level managers, and emerging leaders. Participants will learn to lead and motivate more effectively, build better relationships through mutual understanding, and enhance work-related communications while improving their own performance and increasing the organization s level of excellence. Each module will be taught by an expert in the field of management who brings years of experience to the classroom. The program will begin with the DiSC assessment completed individually by each participant. This tool will provide a framework for the curriculum and will be referred to throughout the program, serving as the foundation for leadership development. While the tracks and modules are set up in an ideal sequence for a new leader, participants can self-select those tracks that they need the most. The tracks can be completed in one semester or across several, allowing flexibility to participants and an ability to develop their skills in a schedule that is accommodating to their personal and professional lives. Develop Your Potential (Track I) 13SBUS396 February 8 and 15 (2 meetings) Fridays, 9:30 a.m. 3:30 p.m. Martha Martin, Tamara Fay, and Bob Gager, instructors 1 CEU $350 Fee includes materials. Lunch on your own. This track is the ideal place to begin for any new, existing, or potential leader. The modules focus on the individual, identifying their strengths and developing a skill set that will enable them to effectively present themselves to others. At the completion of this track, they will have developed a strong sense of self and will know if they have the skills and abilities needed to become an effective leader. Emotional Intelligence The first step in developing your potential is to begin to know and manage yourself well. Cultivating these skills builds leadership and directs outcomes for professional abilities. Taught by an effective communicator and experienced trainer, the course will expose learners to the breadth of research and theories on developing Emotional Intelligence. Selfevaluation and creative techniques for better managing emotional responses to people and situations will be discussed and applied. Knowing Your Managerial Potential Develop an understanding of knowing yourself and how your behavior as a manager impacts the effectiveness of your team. You ll learn how to recognize your primary behavioral style using the DiSC assessment that will be taken online prior to the class. Individualized reports will be presented and explained during class. Learn how to increase your managerial effectiveness by adapting your behavioral style to meet others behavioral styles. Effective Communication Skills As learners continue to develop potential, professional written communication becomes a focus for advancement. This module will cover a rudimentary review of basic grammar structures and common errors in a fun, relaxed atmosphere. You ll learn that grammar is no longer dry and uninteresting and can be the building block of clear communication. The module will include a classroom focus on the effective use of smart phones and other technology (like Prezi) used in creating presentations, and documents that creatively meet leaders professional needs. Career Management: Time, Stress, and Your Potential Too much stress and too little time? Maximize your potential as a leader by learning effective time and stress management skills. This module will provide tools for recognizing your personal stressors and time drains and developing strategies to combat them effectively. You ll learn that in order to get the most out of others as a leader, you must first learn to get the most out of yourself. Maximize Your Resources (Track II) 13SBUS397 March 8 and 15 (2 meetings) Fridays, 9:30 a.m. 3:30 p.m. Amanda Parker, Jennifer Oxtoby, Bob Gager, and Denice Beights, instructors 1 CEU $350 Fee includes materials. Lunch on your own. In this track, participants learn about the people they are leading and that they are the primary resource available to them. They will examine those on the team and across the organization to learn how to maximize individual skills and strengths. They will learn various vehicles to leverage these individuals, including training, coaching, motivation, and relationship building. The modules focus the participants on internal skill building, taking what they learned about themselves in Track 1 and adding the perspective of others to identify potential implications in the relationship. At the end of this track, participants will have the skills needed to create and maintain a strong, cohesive, high-functioning team. Generational Diversity This session will focus on the motivators and values of each generation in the workplace. Beginning with a brief overview of generational characteristics rooted in history and theory, you will learn techniques of communication, supervision, and successful teamwork. Interviewing and Selection Learn the importance of applying six structured steps to the interview process, including various questioning techniques, active listening skills and an evaluation/recommendation form for hiring. Complete a skill identification and trait assessment to assist in questioning techniques during an interview. This course will also cover federal regulations and guidelines for interviewing. Upon completion, participants will have the skills necessary to conduct a behaviorbased interview with a job applicant. 12 INDIANA UNIVERSITY PURDUE UNIVERSITY FORT WAYNE Division of Continuing Studies ipfw.edu/dcs

15 Business /Management Recognizing Motivation to Build and Manage Relationships Within any organization, it takes special skills to get people to do what needs to be done. This session will focus on building a work environment that promotes trust, integrity, and peak performance. Topics will focus on what causes people to behave the way they do; how to find out what people want and expect; how to use your leadership skills to reach across a diverse workforce; and how to get what you want by giving others what they need. Dealing with Difficult People Your staff may be employees, peers, or bosses; but whatever their titles, they can be frustrating to deal with and have a negative effect on your work life. This session will focus on identifying and understanding difficult personalities and learning methods for coping with them so that your work environment can be more productive and less stressful. Engage Your Team (Track III) 13SBUS398 March 22 and 29 (2 meetings) Fridays, 9:30 a.m. 3:30 p.m. Bob Gager, Denice Beights, and Amanda Parker, instructors 1 CEU $350 Fee includes materials. Lunch on your own. In this third track, participants will build upon the first tracks by focusing on the direct engagement of others. In these modules, the participants use what they ve learned about themselves (Track I) and the vehicles for development (Track II) to influence and manage the team. Participants effectively will become managers in this track, learning how to motivate as well as manage. Upon the completion of Track III, they will know how to engage all team members and have the skills needed to address individual performance levels. Employee Engagement: Influencing Others through Motivation, Training, and Coaching Employees often need three things to be successfully engaged in their work: motivation, job knowledge, and leadership. Without one of them, the remaining two often are not enough to promote success. Learn to assess the needs of individuals and teams, openly communicate about those needs with them, and develop tools and strategies for delivering targeted solutions. Performance Management Performance management is a continuous cycle geared at employee development. In this session, participants will learn the critical components of this cycle, including developing employees, delivering timely and effective feedback through one-on-ones and other assessment tools, disciplining employees who aren t meeting expectations, and recognizing and rewarding those employees who do meet expectations. After learning these components, the participant will understand how to effectively implement this process with their team. Conflict Management Conflict is often seen as a negative in the workplace and can create discomfort. But, the conflict isn t the real problem it is when conflict is poorly managed that problems arise. This session will introduce you to the building blocks of conflict management based on problem-solving and decision-making techniques and how to use conflict to energize your workforce. Conducting Effective Meetings Have you ever attended a meeting that dragged on and on? Or a meeting that lacked a clear purpose? Meetings are a useful resource for any leader and a necessary component of daily work life. In this session, you will learn the critical components of effective meetings, including the Four P s of planning, purpose, participation, and progress. Implement Your Strategy (Track IV) 13UBUS399 May 3 and 10 (2 meetings) Fridays, 9:30 a.m. 3:30 p.m. Chris Norman, Amanda Parker, and Tamara Fay, instructors 1 CEU $350 Fee includes materials. Lunch on your own. In this track, participants will move to the ultimate component of managing strategy by focusing on critical thinking and strategy planning skills to move the team forward in meaningful ways. Building on the strong foundation provided in the first three tracks, these leaders will be able to deliver results and achieve organizational excellence with strong customer service. They will be able to leverage their unique leadership skills (Track I) with the resources available to them (Track II) and their high-performance team (Track III) to create an environment where their workgroup is positively impacting the overall organization. At the completion of this track, participants will be able to focus on organizational goals and individual skill sets with an ability to position their leadership between both. Critical Thinking: Decision Making and Problem Solving In today s fast-paced work environments, managers are required to quickly make important decisions and solve complex problems. Learn the process of critical thinking and how it enhances your ability to create the results you want. Using tools and techniques learned in class, you will analyze, compare and evaluate a variety of solutions, improving your ability to make the best decision. Using case studies, you will practice and learn critical thinking skills by asking questions and considering multiple options before solving a problem. You will also learn how to facilitate an effective brainstorming session and how to distinguish between when to collect ideas and feedback from others, and when to move forward on your own. College credit option Online course Corporate training favorite Warsaw Center 13

16 Business/Management Leadership Development Certificates (Continued) Communicating the Strategic Plan How often do the strategic initiatives or goals of an organization cascade down to all team members? It is important that company initiatives or goals are shared and related to all members of the organization. Learn how to use tools including a SWOT analysis and a strategic communication plan to help share your own goals as well as those of the company. By planning a long-term strategy, this will allow you to engage your employees in the overall goals of your organization and give them the opportunity to see how they can fit within these goals and have an impact. Delivering Results If you can t measure it, you can t manage it is a popular quote that helps organizations understand how critical it is to measure their progress toward goals and objectives. Learn how to set quantitative and qualitative performance goals that can be used as indicators to measure progress, outcomes, and accomplishments. You will also learn how the alignment of individual employee performance goals with the organization s goals can empower and motivate team members to achieve. In addition, measurement and data collection methods will be discussed, and you will be provided with a model to use in you own organization. Customer Service and Organizational Excellence Learn how to build a customer service culture for external as well as internal customers. You will gain an understanding of how to incorporate a company mission statement as well as service strategies to hold employees accountable for providing quality service. The cycle-of-service model will be used to discuss the impact these service strategies have on maximizing organizational excellence. About the Leadership Instructors Denice Beights is the executive director of the Fort Wayne Children s Choir. She provides training and meeting facilitation services. She has worked in the for-profit and nonprofit sectors, and has a diverse background in training, fund raising, management, and volunteerism. Denice teaches in the Leadership Development Certificate program and the Young Leaders of Northeast Indiana Leadership Institute. Kyle Courtaway is the director of learning services for NinthEdge, Inc. Specializing in leadership solutions, teamwork, and cross-cultural management, Kyle has more than 15 years of working experience in all areas of performance improvement including developing performance management systems and executive coaching. He teaches in the Young Leaders of Northeast Indiana Leadership Institute. Tamara Fay has taught for several universities and colleges, including DePaul University, Midwestern University, and North Central College. She has a B.S. in Liberal Arts and is certified through the Business Enterprise Program. Tamara teaches in the Leadership Development Certificate program. Bob Gager is a sales delivery manager at Lincoln Financial Group. He has more than 12 years of experience teaching and coaching in a variety of subjects including one year as a new business performance consultant with Lincoln Financial. Bob teaches in the Leadership Development Certificate program. Anthony Juliano has more than 10 years of marketing strategy experience and he has worked with a diverse group of successful organizations. He has a Master of Arts in English and a Master of Business Administration. Anthony teaches in the Young Leaders of Northeast Indiana Leadership Institute. Martha Martin has degrees in linguistics and biology from Towson University. She has taught at Towson University, the Community College of Baltimore County, Ivy Tech, WorkOne Northeast, and the University of St. Francis. Martha teaches in the Leadership Development Certificate program. Chris Norman has a B.A. in Philosophy from the University of Michigan, a M.Div. from Grace College, and a Doctorate of Ministry from Trine University. He has years of experience teaching and learning about leadership in business, industry, nonprofit sectors. Chris teaches in the Leadership Development Certificate program. Jennifer Oxtoby, M.S., is the program coordinator for IPFW s First Year Experience. She is an experienced instructor and speaker with a Master s in Human Resources and Labor Relations and possesses strong skills in organizational development and strategic planning. She serves on the Executive Board of the Northeast Indiana Human Resources Association (NIHRA) and teaches in the Leadership Development Certificate program. Amanda Parker is the corporate communications specialist for Vera Bradley where she is responsible for all internal communication strategies and employee relations. She is experienced in training, management, and strategic planning. Amanda teaches in the Leadership Development Certificate program. Lillian B. Schumacher, Ph.D., has broad experience in corporate America as well as higher education. Her areas of expertise include leadership development, emotional intelligence, human relations, multiculturalism, societal and organizational behavior and change, and career coaching. She has a doctorate in leadership studies. Lillian teaches in the Young Leaders of Northeast Indiana Leadership Institute. Amy Urban has years of experience in developing and implementing corporate and community health education programs. She has a bachelors degree in biology from Saint Mary s College, Notre Dame, and a master s degree in health science from Ball State. She has served as the manager of the Women s Health Center and Workplace Wellness Department for Parkview, the manager of the Sports Club at the Fort Wayne YWCA, and director of Health Education and Community Relations for Physicians Health Plan, and currently serves as a wellness consultant. Amy teaches in the Young Leaders of Northeast Indiana Leadership Institute. 14 INDIANA UNIVERSITY PURDUE UNIVERSITY FORT WAYNE Division of Continuing Studies ipfw.edu/dcs

17 Business /Management Young Leaders of Northeast Indiana: 2013 Leadership Institute Young Leaders of Northeast Indiana (YLNI) helps prepare young professionals in their 20s and 30s for future leadership roles in personal and professional environments. The YLNI Leadership Institute connects young professionals with their peers and their community as they gain the career skills. Through hands-on instruction, small group activities, personal reflection, and sharing, participants develop skills needed to help them advance in their careers and community. Employers of emerging leaders should consider sponsoring their participation. Benefits Become an active member of YLNI Develop practical, real-world leadership skills Learn from a diverse group of instructors who are leaders in their fields Network with young professionals in a variety of fields and vocations Join the YLNI Leadership Institute alumni, more than 100 emerging professionals Who Should Apply Members and nonmembers of YLNI Emerging professionals in corporate, nonprofit, education, and healthcare fields Community volunteers Registration Deadline: January 13, SBUS118 January 25 April 18 (8 meetings) Fridays, 9 a.m. 3 p.m. 3.6 CEUs $375 Fee includes materials, continental breakfast, and boxed lunch at each meeting. YLNI members receive a discount and pay just $350. Kick-off Thursday, January 17 and Graduation Thursday, April 18, 6 7:30 p.m. This program is made possible through a partnership between Young Leaders of Northeast Indiana and IPFW s Division of Continuing Studies. The Power Behind Leadership Effectiveness: Embracing the Four Dimensions of Behavior Called DiSC Lillian B. Schumacher, Ph.D., instructor DiSC, one of the oldest, most reliable, and most effective behavior-based assessment tools, provides a means for understanding human behavior through four dimensions dominance, influencing, steadiness, and conscientiousness. Understand your individual behavioral tendencies and how they affect others Understand, respect, appreciate, and value individual differences and how they can create synergistic organizational teams Enhance individual effectiveness by improving your relationships with others Develop strategies for working together to increase productivity and effectiveness Powerful Interpersonal Communication and Presentation Skills Anthony Juliano, instructor The proliferation of communications technology, the rise of the 24/7 media culture, and the influence of marketing and advertising have made it difficult to craft messages that will be received, understood, and acted upon. This training session is designed to give you actionable information and tools that will help ensure your written and spoken messages will stand out and be noticed. Concrete examples, interactive discussion, skill-building, and group exercises will help engage you and create a dialogue about challenges and solutions to today s toughest communications questions. Board Protocol: Effective Board Service Denice Beights, instructor In this session you will learn the attributes of a high-performing board of directors, primary and legal responsibilities of a board of directors, and how boards of directors are vital to the culture and success of nonprofit organizations. In addition, you will be able to assess your skills to determine if you are the right fit for an organization s board of directors. The session will conclude with a panel discussion with local civic leaders who will share their experiences and answer questions about board service. The Team Workout: An Interactive Approach to Team Development Kyle Courtaway, instructor The Team Workout is a hands-on experience designed for teams seeking to improve effectiveness and performance. The Team Workout approach provides an engaging shared experience that significantly increases the pace and depth of learning with multiple opportunities to practice new skills through innovative activities and challenges. You also will assess team performance using a set of diagnostic, reflection, and discussion tools that can be used within the session and applied later in your work environment. Live Well: Achieving Work/Life Balance Amy Urban, instructor Wellness is an overall balance between many different aspects which make up our lives physical, psychological, spiritual and social. This interactive session will help you become more aware of what balance looks like for you. Group discussions will include developing a healthier lifestyle, enhancing the mind/body connection, coping with stress, and finding work/life balance. Leadership and Ethics Jennifer Oxtoby, instructor An important characteristic of any leader is the ability to be ethical in action. This module will help participants identify behavior in the workplace and understand its impact on the organization. Application of ethics to the individual, the team, and the overall organization will be discussed to give participants a context with which to consider planning, decision making, and evaluating their work. This review of ethics will provide a framework for creating an effective organization. See instructor biographies on preceding page. College credit option Online course Corporate training favorite Warsaw Center 15

18 Business/Management Second Annual IPFW Applied Leadership Series An intensive, 3-day leadership development program designed to help experienced managers refine their leadership skills. March 20, 21, and 22, 2013 Changing technologies. Pending legislation. Buyouts and expansions. Social media for business. How we conduct business and connect with our customers is changing. Organizations need innovative and visionary leaders who can seemlessly take over as 78 million Baby Boomers prepare to retire. For the seasoned manager with vision, now is the time to lead. An intensive 3-day workshop to raise the bar on your personal best IPFW s Applied Leadership Series is designed to develop the leadership skills of the manager who is energetic, visionary, and ready to move up to a new level of performance with a commitment to the future. The curriculum, guided by regional business people from various industries, covers skills pertinent to today s business leader: Managing innovation and change Shaping change and managing organizational culture Conquering challenges in a dynamic market Understanding the financial impact of decision making Marketing internally and externally and managing social media Aligning teams for optimal performance Roll up your sleeves! This intensive 3-day workshop will challenge the core of your creativity and push you beyond the boundaries of your experience! Collaborative, hands-on learning Get involved. Ask questions. Take risks. Explore outcomes. What sets the IPFW Applied Leadership Series apart from other training programs is how our instructors engage the participants. Course content is delivered in part through hands-on projects with cross-referencing to other program discussions. You will be exposed to all genre of business vernacular for crossdisciplinary understanding so vital to the decision-maker. For more information: ipfw.edu/applied-leadership or Keynote Speaker Keith Busse Co-founder and Chairman of Steel Dynamics, Inc. Benefits A rich assembly of content and expertise: Challenging, intensive curriculum with pre-workshop preparation online and postworkshop support Instructors are experts and practitioners in their fields Small, select classes in a challenging and collaborative environment form a tight-knit network of peers Who Should Attend Experienced managers who: Demand updates on current business trends, theories, and practices Need to advance organizational performance through leadership in a variety of functional areas Drive major projects and initiatives within their organizations Want to strategically advance functional understanding in their companies Need to refresh leadership effectiveness in the dynamic global environment 13SCRT101 March 20, 21, and 22 Wednesday Friday, 8 a.m. 4:30 p.m. Opening Reception March 20, 4:30 6 p.m. Location: IPFW West Campus at the Keith E. Busse Steel Dynamics IPFW Alumni Center $1,250 ($1,105 for IPFW Training Partner companies and IPFW Alumni Association members; discount available for multiple attendees from the same company. Call for details.) Tuition includes materials, refreshments, meals, and Opening Reception. Add-on option: 360º Assessment ($140) Join the IPFW Alumni Association as an alumnus or friend ($50 membership) at registration to take advantage of the discount price. Sponsored by the IPFW Division of Continuing Studies in partnership with the Center for Leadership Development, the Richard T. Doermer School of Business, and the IPFW Alumni Association. s Keith E. Busse, Co-founder and Chairman of Steel Dynamics, Inc., has a long history of success in the steel industry. Declared one of the Top 10 Entrepreneurs in the U.S. by Business Week Magazine and named Steelmaker of the Year in 2005 by the Association of Iron and Steel Technology, Martin Ma, Strategic Marketer, Impact Planning Group, assists global technology companies develop effective market strategies. Steve Franks is a co-founder of Founders, a co-working space in downtown Fort Wayne for entrepreneurs and creatives. Martha Lemert, Partner, Faegre Baker Daniels, concentrates her practice in the area of labor and employment litigation representing management. Anthony Juliano, Vice President of Marketing and Social Media Strategy, Asher Agency, is an experienced trainer, writer, and marketing and social media strategist. Kara McClure, Manager, Learning and Organizational Development, Office of Human Resources, the University of Notre Dame, is also a certified Senior Human Resource Professional (SPHR). Kim McDonald, Ed.D., is IPFW Associate Dean of the College of Engineering, Technology, and Computer Science and a professor of Organizational Leadership and Supervision (OLS). John C. Niser, Ph.D., Chair, IPFW Department of Consumer and Family Sciences, has made his mark in the field of hospitality management education around the globe. Jane Rich, Regional director of the Northeast Indiana Small Business Development Center (NEISBDC), joined the NEISBDC after 20 years as a commercial lender. Bob Abel, Faculty, IPFW Division of Organizational Leadership and Supervision, is the Director of the Applied Leadership Series and the Center for Leadership Development. 16 INDIANA UNIVERSITY PURDUE UNIVERSITY FORT WAYNE Division of Continuing Studies ipfw.edu/dcs

19 Business /Management Project Management Certificate Program The Project Management Certificate Program is designed to provide you with the skill and knowledge needed to be a successful project manager. The six modules are closely aligned with PMI PMBOK Guide, version 4, and have been developed in concert with the Northeast Indiana Chapter of PMI Professional Development group. Benefits Learn step-by-step skills you can use immediately Further your career by gaining familiarity with the latest edition of the guide to the Project Management Body of Knowledge (PMBOK Guide) Network with other project management professionals and make valuable contacts A fully featured PM Certification Web site will be made available for discussions and reviews of capstone efforts Receive ready-to-use software templates Earn either 3 professional development units (PDUs) or 0.4 CEU per module [PDUs are sponsored, approved and registered with the Project Management Institute by the Northeast Indiana Chapter] Who should participate? New or aspiring project managers Experienced project leaders who want to advance their management skills Anyone who wants to lead a project from planning to successful completion Project managers seeking an entry into the Project Management Institute s PMP Project Management certificate process Current project management Professional seeking PDUs to maintain certification Integrated Classroom and elearning Students will have Web access to the class templates, PDF copies of the instructional materials, group discussion areas, and the ability to have a mid-process review of their capstone projects through the dedicated PM-Certificate Web space. Project Scope and Change Management Gain an overview of project scope and examine how to handle changes that evolve during the course of a project. You will discover the processes described in the PMI Project Management Body of Knowledge, gain an overview of the project management project phases, and discover what it means to be a project manager. Scheduling and Cost Management Learn how to develop project schedules using task interdependencies, resource allocation, and Critical Path Management (CPM). Techniques for estimating, budgeting, and analyzing costs and the basics of earned value will also be covered. Participants will receive a Project Schedule template. Project Communication and Human Resources Explore the various communication styles, ways to build high-performance teams, innovative methods to resolve conflict, effective motivation concepts, and communications techniques. Learn tips and techniques for the management of multicultural, multinational project teams. Participants will receive the following templates: Communications Plan, Roles and Responsibilities Matrix, and Responsible/ Accountable/Informed/Consulted (RACI) Matrix. Project Risk Analysis Understanding and managing project risk is what distinguishes a good Project Manager from a great Project Manager. Distinguish yourself among your peers by gaining a good foundation in how to analyze, mitigate, and manage project risks. Qualitative analysis as well as Failure Modes and Effects Analysis (FMEA) will be discussed in detail. Participants will receive the following templates: Risk Management Plan, Risk Register, Qualitative Risk Assessment Spreadsheet, and Failure Modes and Effects Analysis (FMEA). Project Quality Management and Project Closing Discover how quality planning, assurance, and control concepts integrate with project management practices to create a system for implementing quality management at the process and project levels. You will learn the uses of Ishikawa, Pareto, and other quality methods and understand the importance of properly closing a project. Participants will receive the following templates: Project Quality Plan and Lessons Learned. Project Management Certificate Program and Capstone Review Complete this capstone module and the six previous modules to earn the well-recognized IPFW/PMI-NEIC Project Management Certificate. From an earlier module, you would have selected a project and constructed a portfolio of completed templates, plans, and working documents. With your portfolio and classroom discussion, you will be able to demonstrate your understanding of the key elements of Project Management. Student portfolios will be independently reviewed by a Project Management Professional (PMP). 13FBUS505 September 17 October 22 (6 meetings) Tuesday, 6 9 p.m. Dave Maynard and Lynn Tidwell, instructors 1.8 CEUs/18 PDUs $765 Fee includes materials. s David Maynard, MBA, PMP, is a retired business executive having worked for Systems Management, Inc. and NASA. He currently is vice president of professional development at the local Project Management Institute chapter, which he helped found. Maynard teaches an online PMP exam preparation class and frequently gives talks to local companies on Managing by Projects. Lynn Tidwell, PMP, a project manager for Parkview Health, has more than 12 years of experience in the project management field. During the past 5 years, she has been helping others to understand project management concepts and tools. Tidwell began her project management career in the financial arena. College credit option Online course Corporate training favorite Warsaw Center 17

20 Business/Management Project Management Professional (PMP ) Exam Preparation Project Management Professional (PMP ) Exam Preparation Course Developed in concert with the PMI Northeast Indiana Chapter The Project Management Institute s (PMI) PMP credential recognizes demonstrated knowledge and skill in leading and directing project teams and in delivering project results within the constraints of schedule, budget, and resources. The Guide to the Project Management Body of Knowledge (PMBOK Guide) serves as the global standard for terminology and processes related to the project management discipline. PMI s credentials undergo a vigorous process of development and maintenance that is recognized by the International Organization for Standardization (ISO). The PMP credential process also maintains ISO accreditation. This distinction benefits PMP credential holders in several ways: 1. It elevates the status of PMP credential holders on projects within organizations and within the global project management community. 2. It allows organizations that employ PMP credential holders to reference the ISO certification as a qualifier for the competence and capability of their employees. 3. It assures those professionals considering the PMP credential that PMI s certification system is recognized in the global business community. Individuals who obtain and maintain a PMI PMP credential are not only recognized for their skills and knowledge during the vigorous credentialing process, but also show their dedication to the profession and professional development. About the course IPFW s PMP Certification Exam Preparation is an instructor-led, detailed, and carefully designed class created to prepare project management practitioners for the Project Management Professional (PMP ) or Certified Associate in Project Management (CAPM ) examination in an entirely online format. The course content and delivery is structured around The Guide to the PMBOK knowledge areas, supplemental exam material. This course will help the PMP or CAPM candidates optimize their study and preparation time for the respective certification examinations. Additionally, students will access a proven, online learning environment that includes over 1000 simulated PMP exam questions. Why you should attend Understand the complex and confusing exam application and get maximum credit for your experience Learn useful techniques for preparing for and taking the PMP exam Learn to apply knowledge to situational types of questions Learn how to select the best answer from four choices Practice exams in an online, timed environment that simulates the actual exam Apply earned value formulas appropriately and interpret the results Receive invaluable PMP Exam tips and tricks The course will focus first on the complex application that is required to qualify to sit for the exam. PMI routinely audits applications and this course ensures that participants meet all qualifications. During the course, students will complete their application package and submit it to the Project Management Institute. Throughout the course, students will build on prior experience in each PMP topic within a structure and vocabulary that is applicable to any project. The clarity of the material and direct presentation style of the instructor will make the subject matter easy to understand. The course closely follows the chapters in the PMBOK (V4) Guide. Students complete the course in an entirely online class environment and are also responsible for independent reading and the successful completion of practice quizzes. Note: PMI, the PMI logo, PMBOK, CAPM, PgMP, Certified Associate in Project Management (CAPM), PMP, Project Management Professional (PMP), and the PMP logo are registered marks of Project Management Institute, Inc. Required Materials A Guide to the Project Management Body of Knowledge (PMBOK Guide), Fourth Edition, Project Management Institute The PMP Exam Success Series: Bootcamp Manual and required textbooks Internet access in order to utilize the online learning facility Lecture materials for each chapter may be downloaded and printed to form the class textbook. Additionally, examples and templates will be available in the class environment to further enhance PMBOK learning. 13SBUS475 January 29 March 26 (11 meetings) Tuesdays, 6 9 p.m. and Saturday, 6 9 p.m. (February 23 and March 23 only) Dave Maynard and Lynn Tidwell, instructors 3.3 CEUs/33 PDUs $970 Fee includes materials and required textbooks. College Credit Options CNET 499 (24547) 3 credits Construction Engineering Technology You must be actively admitted to IPFW to register for these degree credit courses. Apply or or IPFW. 13SONL hours Dave Maynard, instructor 4 CEUs/40 PDUs $1,199 Fee includes materials. Required textbooks may be purchased at Follett s IPFW Bookstore. 18 INDIANA UNIVERSITY PURDUE UNIVERSITY FORT WAYNE Division of Continuing Studies ipfw.edu/dcs

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