Chief Medical Information Officer

Transcription

1 A Position Profile... Chief Medical Information Officer Jackson Health System Miami, Florida Defining and refining leadership.

2 ... Table of Contents SECTION 1 Overview Jackson Health System 1 Mission 1 Vision 1 Values 1 Jackson Memorial Hospital 2 University of Miami Health System 2 EHR: 3-Year Roadmap 4 Executive Biographies 5 SECTION 2 Position Description Reporting Relationship 8 Principal Accountabilities 8 Experience and Qualifications 9 Leadership Behaviors 10 SECTION 3 Community Information Miami, Florida 12 SECTION 4 Furst Group 15

3 ... Jackson Health System J ackson Health System (JHS) is a non-profit academic medical system offering world-class care to any person who walks through its doors. Governed by the Public Health Trust, a dedicated team of citizen volunteers acting on behalf of the Miami-Dade Board of County Commissioners, Jackson Health System ensures that all residents of Miami-Dade County receive a single high standard of care regardless of their ability to pay. An integrated healthcare delivery system, Jackson Health System consists of its centerpiece, Jackson Memorial Hospital; multiple primary care and specialty care centers; a variety of school-based clinics serving many elementary, middle, and high schools; two long-term care nursing facilities; five Corrections Health Services locations; a network of mental health facilities; Holtz Children s Hospital; Jackson Rehabilitation Hospital; Jackson Behavioral Health Hospital; Jackson North Medical Center; and Jackson South Community Hospital. Mission To build the health of the community by providing a single, high standard of quality care for the residents of Miami-Dade County. Vision Our strategic vision is to be a nationally and internationally recognized, world-class academic medical system and to be the provider of choice for quality care. Values Service Excellence and Quality, Commitment, Compassion, Teamwork and Communication, Respect, Confidentiality, Integrity and Stewardship, Inclusion FURST GROUP Ι 1

4 Jackson Memorial Hospital Jackson Memorial Hospital is the primary teaching hospital for the University of Miami Leonard M. Miller School of Medicine. Since 1952, the Public Health Trust has had a basic affiliation agreement with the medical school, supplemented by an annual operating agreement, which sets forth the responsibilities of and the services to be provided by each party. Of the nearly 1,000 full-time faculty members of the medical school, more than 600 are doctors engaged in clinical practice who have been granted medical staff privileges and can admit patients to Jackson Memorial Hospital. While Jackson Memorial and the University of Miami operate as independent institutions, many of the services and programs offered at the hospital and medical school have become closely integrated. This relationship has enabled Jackson Memorial Hospital to develop as a major tertiary care center, benefiting both the community and the region it serves. Jackson Memorial Hospital also maintains academic affiliations with: Bascom Palmer Eye Institute Center for Haitian Studies Center for Treatment Research on Adolescent Drug Abuse Diabetes Research Institute Injury Free Coalition For Kids Miami Miami Project to Cure Paralysis at Lois Pope Life Center Michael S. Gordon Center for Research in Medical Education National Parkinson Foundation South Florida Aids Network (SFAN) Sylvester Comprehensive Cancer Center University of Lagos University of Miami ALS Clinical and Research Center University of Miami Miller School of Medicine For more information about Jackson Health System, please visit: University of Miami Health System The University of Miami Health System delivers leading-edge patient care by the region s best doctors, powered by the groundbreaking research and medical education of the University of Miami Leonard M. Miller School of Medicine. As South Florida s only university system, UHealth is a vital component of the community. UHealth combines patient care, research, and education to create a front-line approach to healthcare. Within the UHealth system, patients can participate in clinical trials and benefit from the latest developments that are fast-tracked from the laboratory to the bedside. FURST GROUP Ι 2

5 UHealth s comprehensive network includes three hospitals, more than 30 outpatient facilities in Miami-Dade, Broward, Palm Beach, and Collier counties, with more than 1,500 physicians and scientists. The flagship University of Miami Hospital is a 560-bed, all private room hospital. Together with Sylvester Comprehensive Cancer Center, Bascom Palmer Eye Institute, and its affiliates Jackson Memorial Hospital, Holtz Children s Hospital, and the Miami VA, UHealth stands ready to provide life-saving care to the hospital s region and beyond. Miller School of Medicine The University of Miami Leonard M. Miller School of Medicine, an academic medical center founded in 1952, is proud to serve South Florida, South America, and the Caribbean in education, research, patient care, and community service. The founders of the Miller School of Medicine were true visionaries. They anticipated the tremendous need for excellent medical care within the community and set into motion a plan for the facility that now has more than 1 million patient encounters annually. Miller School of Medicine s mission is to provide great care and great doctors; provide breakthrough medicine and life-changing discoveries; and to develop the next generation of healthcare leaders. For more information about Jackson Health System please visit: FURST GROUP Ι 3

6 EHR Optimization Roadmap Phase 1: Foundational optimization and modernization (Completed June 2014) Implementation of Cerner Millennium software to bring the EHR to standard based on quality, safety, and regulatory requirements. Phase 2: Functionality expansion and optimization (Ongoing) Phase 3: Advanced integration and growth Phase 1 Essential Optimization Registration and scheduling redesign Master patient index de-duplication Positive patient identification ED tracking optimization and Peri-op summaries Physician documentation and security roles redesign Computerized provider order entry with pharmacy upgrade Essential New Functionality Critical care and nursing documentation Barcode medication administration, reconciliation, and discharge Interdisciplinary plans of care History documentation Clinical quality measures reporting Patient portal to JHS Clinical document communication ICD-10 and Meaningful Use Stage 1 and 2 compliant system Phase 2 Functionality Expansion (Go-Live February 2016) Ambulatory and physician practice rollout Physician dynamic documentation Enterprise scheduling redesign Behavioral and correctional health, anesthesia, pathology, and maternity Bedside device integration Meaningful Use 2015 FURST GROUP Ι 4

7 Executive Biographies Darryl K. Sharpton, C.P.A./A.B.V. Chairman of the Board Darryl K. Sharpton, C.P.A. /A.B.V. was selected to serve as chairman of The Public Health Trust Board of Trustees (PHT) at its organizational meeting on June 3, This followed a two-year commitment as vice chairman of the Financial Recovery Board (FRB). The Jackson Board has returned to its traditional name PHT following a two-year assignment, which helped lead Miami-Dade s public health system out of a crisis. Mr. Sharpton was unanimously elected as the new chairman during the organizational meeting. A native of Louisiana, Mr. Sharpton has been a resident of Miami-Dade County since He is a graduate of Florida State University where he earned a Bachelor of Science degree in accounting. He is a certified public accountant and also holds the distinguished designation of Accredited in Business Valuation from the American Institute of Certified Public Accountants, and is recognized as a valuation and economic damages expert throughout the state. Mr. Sharpton brings substantial experience in accounting and business consulting to the helm of the board. He is President/CEO and Managing Partner of Sharpton, Brunson & Company, P. A., a premier South Florida accounting and consulting firm. He heads the company s consulting and litigation support practices. Before starting his firm in 1984, he worked as a consultant at PricewaterhouseCoopers. In 2001, he was appointed by Florida Governor Jeb Bush to the Miami-Dade Expressway Authority (MDX) and Metropolitan Planning Organization and served on those boards for six years. During his tenure at MDX, he was elected chairman of the board in 2003, and served four consecutive terms as chairman through Mr. Sharpton is affiliated with numerous professional and civic organizations, including the Orange Bowl Committee, Leadership Florida, the Family Christian Association of America, the Urban League of Greater Miami, and the American Institute of Certified Public Accountants, among others. His dedication to the community is evidenced by his volunteer work with his church, New Birth Baptist, where he serves as trustee. He also works with the Liberty City Optimist Club and is involved with numerous fundraising efforts for charitable organizations. Mr. Sharpton is a member of Alpha Phi Alpha and Sigma Pi Phi fraternities, and the New Providence Lodge #365. Carlos A. Migoya President and Chief Executive Officer Carlos A. Migoya has served as President and Chief Executive Officer of Jackson Health System since May 2011, overseeing one of the nation s largest and most respected public healthcare networks. In his first year at Jackson, Mr. Migoya led a transformation that reversed years of massive losses, including an $82 million loss in the prior year, and produced a surplus of more than $8 million. It was the first time Jackson produced a surplus since A year later, the surplus increased to more than $51 million. At the same time, FURST GROUP Ι 5

8 key indicators of healthcare quality and patient satisfaction improved, proving that public hospital systems need not choose between medical excellence and operational sustainability. In November 2013, he led a successful campaign in which 65 percent of Miami-Dade voters approved an $830 million bond program to renovate, modernize, and expand Jackson s facilities. Prior to joining Jackson, Mr. Migoya served as City Manager in Miami, successfully tackling the city s ailing budget issues. Most of Mr. Migoya s professional life has been spent in the banking industry, rising through the ranks over more than 40 years from part-time teller to regional president and CEO. He spent many years working for Wachovia, most recently as the regional president of Wachovia in North Carolina and the CEO for the Atlantic region, responsible for banking in New Jersey, Connecticut, and New York. He is actively involved in several community organizations, including having served as the foundation chairman of Florida International University and as a member of the university s Dean s Council, the College of Business Administration s principal advisory board. Since 2006, Mr. Migoya has served as a director of AutoNation, the largest auto retailer in the United States. He currently serves on the boards of the Downtown Charter School in Miami and the Jazz at Lincoln Center in New York City. Mr. Migoya earned an undergraduate degree in finance and a Master of Business Administration in finance from Florida International University. Don Steigman Chief Operating Officer Don Steigman has been the Chief Operating Officer of Jackson Health System since June Mr. Steigman has extensive experience in the healthcare industry and extensive knowledge of the South Florida healthcare market. Before joining Jackson Health System s senior executive team, he was CEO of a healthcare revenue cycle management company and founder of a healthcare consulting company that provided services to acute care hospitals and other providers in the industry. Mr. Steigman also served as senior vice president of the management team of Tenet Health System and was responsible for directing the strategy and operations for 15 acute care hospitals and one rehabilitation hospital in Florida and Alabama. Mr. Steigman is well-known throughout the healthcare industry. He has served as chairman of the Florida Hospital Association, the South Florida Hospital Association, and the Florida League of Health Systems. Mr. Steigman was also appointed to the Florida s Agency for Health Care Administration technical advisory panel relating to certificate of need and the Public Medical Assistance Trust Fund Task Force. He was on the board of the Cleveland Clinic Hospital in Weston, where he was instrumental in the development and operations of the facility in its early stages. He holds a bachelor s of science degree in health systems and management science from the University of Connecticut and a Master of Business Administration degree in healthcare administration from The George Washington University, in Washington, D.C. FURST GROUP Ι 6

9 Mark T. Knight Executive Vice President and Chief Financial Officer Mark T. Knight joined Jackson Health System as Executive Vice President and Chief Financial Officer in Mr. Knight was integral in leading the system s dramatic financial turnaround. After losing nearly $430 million from mid-2006 through mid-2011, Jackson earned an $8.2 million surplus in 2012 and nearly $51 million in surplus for Prior to joining Jackson, Mr. Knight served in CFO positions with the Health Care District of Palm Beach County, Miami Jewish Health System, and the North Broward Hospital District (Broward Health). Mr. Knight earned an undergraduate degree in business administration from Baylor University and a Master of Business Administration from Florida Atlantic University. In 2014, Mr. Knight won the South Florida Business Journal s CFO Award for Turnaround Achievement. He is a member of the National Multiple Sclerosis Society South Florida Chapter and Calvary Chapel Fort Lauderdale. Maria Huot-Barrientos Chief Human Resources Officer Maria Huot-Barrientos has held the position of Chief Human Resources Officer of the Jackson Health System since September Ms. Huot-Barrientos is a results oriented, senior human resources executive with extensive diversified experience in all key human resources capital management functional areas. Prior to being appointed as the CHRO, she held the positions of Corporate Director of HR and Director of Talent Acquisition. She has been a key member of the senior executive team that has, with the leadership of Mr. Migoya, led the successful transformation of the Jackson Health System. Ms. Huot-Barrientos has an undergraduate degree in business administration from Barry University and a master s degree in management from St. Thomas University. She also holds various certifications from organizations such as Cornell University, Society of Human Resources Management, and The Advisory Board Fellowship. FURST GROUP Ι 7

10 ... Position Description T he Chief Medical Information Officer is responsible for supporting the development of clinical information systems that assist in the delivery of patient care. The CMIO will participate as a member of the IT Steering Committee in representing the needs and requirements of the clinical/physician community and will serve as an advocate of management in promoting the use of information technology in the clinical setting. The position will work in partnership with information technology teams to translate clinical requirements into specifications for new clinical and research systems. Reporting Relationship The Chief Medical Information Officer reports to the Executive Vice President and Chief Financial Officer. Principal Accountabilities Serve as Chair for clinical advisory groups to provide broad-based input into the design of the clinical information system. Lead and facilitate clinician advisory groups in the design of clinical systems to support excellence in inpatient care and research. Engage patient care providers with varying roles, including physicians, nursing practitioners, nursing staff, ancillary department personnel, and medical records professionals, to contribute to the development and use of the clinical information system. Develop empathy and understanding of physician needs and build relationships with physicians to gain support of IT initiatives. Must be highly responsive to users needs, including training, to assure widespread acceptance and provider use of the clinical systems. Review medical informatics trends, experiences, and approaches; develop technical and application implementation strategies and assist in the development of strategic plans for clinical information systems. Work in concert with Information Technology Services (ITS) to design and implement systems supporting patient care and research activities. Lead design of clinical pathway models with physician, nursing, and administrative leadership, and assist in modification of these models to gain maximum efficacy and support for patient care and research protocols. FURST GROUP Ι 8

11 Lead development of clinical rules supporting patient care and protocol research as well as the design of clinical system features supporting protocol management and the use of the system to leverage the clinicians time and maximize communication with affiliates and referring physicians. Serve as member of the IT Steering Committee. Lead development and deployment of solutions that cluster information in disease and episodic categories for benchmarking, clinical severity, and variance analysis. Design and evaluate collection of data for clinical purposes, including tracking and interpretation of outcomes. Participate as a member of the system s executive team in developing policies and procedures for short- and long-term strategic financial plans and goals. Focus on customer service, providing the organization with a process for open ongoing communication. Function effectively in this political environment. Direct good business practices in the public healthcare environment. Adhere to the Standards of Excellence at all times and serve as a role model to all staff. Experience and Qualifications Must possess a doctorate degree in medicine. A graduate degree in medical informatics is highly preferred. Minimum of five years of clinical practice within an integrated system. At least five years of experience in a medical informatics systems leadership role. Proven track record of successfully leading a team responsible for implementing a systems conversion. Successful track record of partnering with clinical leadership to influence behaviors and utilize technology to improve the delivery and quality of care. Prior experience with clinical work flow in both inpatient and outpatient settings, as well as of outcomes measurement. Ability to demonstrate strong interpersonal and communication skills while interfacing with diverse personalities at all organizational levels. Demonstrated ability to develop flexible and transferable models for pathways of care. FURST GROUP Ι 9

12 Leadership Behaviors Leads, influences, and empowers others Empowers Others: Creates an environment that fosters personal investment and excellence. Actively encourages commitment to a common vision and shared values. Creates opportunities and gives people latitude to develop and achieve. Promotes collaboration and teamwork. Fosters Open Dialogue: Promotes a free flow of information and communication throughout the organization (upward, downward, and across). Encourages open expression of ideas and opinions. Communicates effectively with all employees and all age group patient populations. Effectively Influences and Negotiates: Promotes ideas and proposals persuasively. Positively shapes stakeholders opinions; negotiates win-win solutions. Builds and Maintains Effective Relationships: Establishes open, candid, and trusting relationships. Treats all individuals fairly and with respect. Cultivates an active network of relationships inside and outside of the organization. Stays in touch with employees at all levels. Envisions the future Demonstrates Strategic Thinking: Has a clear vision for the business, function, or operation. Maintains a long-term, big-picture view. Anticipates obstacles, creates contingency plans, and identifies opportunities. Generates breakthrough ideas. Demonstrates Industry Knowledge: Knows what it takes to be successful in the healthcare industry. Has a thorough knowledge of the healthcare industry s history, clients, employees, and competitive environment. Effectively Shapes Strategy: Develops specific strategies to achieve competitive advantage. Translates broad strategies into specific objectives and action plans. Aligns the organization to support strategic priorities. FURST GROUP Ι 10

13 Adapts to Continuous Change Leads Continuous Improvement: Initiates, directs, and sustains efforts to ensure continuous change and improvement throughout the organization. Initiates and embraces change even when not supported by others. Demonstrates Adaptability: Maintains a positive outlook, resists stress, and works constructively under pressure and in the face of adversity. Responds resourcefully to change and ambiguity. Demonstrates Risk-Taking: Champions new ideas and initiatives. Fosters innovation and risk-taking. Drives for Results Drives Execution: Assigns clear authority and accountability. Integrates efforts across units and functions. Monitors results. Tackles problems directly and immediately. Demonstrates Financial Acumen: Understands the meaning and implications of key financial indicators. Manages overall financial performance of area function/operation. Uses financial analysis to evaluate strategic options and opportunities. Drives for Stakeholder Success: Sets and actively pursues aggressive goals. Demonstrates a strong commitment to organizational success. Works to do what is best for all stakeholders (i.e., patients, employees, management, the Board). Makes Effective Decisions: Takes all critical information into account when making decisions. Makes timely, tough decisions even under pressure. Puts the organization s needs before personal needs when making decisions and acting. FURST GROUP Ι 11

14 ... Community Information T he Chief Medical Information Officer position will be in the organization s Miami, Florida, location. As you will read, Miami is a community of choice for many good reasons. Miami, Florida Miami-Dade County, which includes internationally known Miami Beach, has been dubbed Capital of the Americas, a crossroads where neighbors from many nations to the south share their music, cuisine, and culture. It is also a preferred choice of those who want to enjoy paradise-like weather and crystal-clear beaches while dining and being entertained in a culture that says, Only in Miami. With an estimated population of 5.4 million, the Miami metropolitan area is the seventhlargest metro area in the United States. As Dade County s largest city, Miami has a population of nearly 425,000. Hispanics represent 57 percent of Greater Miami s total population, and African-Americans account for 21 percent. Miami-Dade County consists of 31 municipalities and a vast unincorporated area. Each municipality has its own government and provides city services, such as police and zoning protection. Miami is recognized as a global city because of its importance in finance, commerce, media, entertainment, arts, and international trade. The city is home to many company headquarters, banks, and television studios. It is an international center for popular entertainment in television, music, fashion, film, and the performing arts. The city s Port of Miami is known for accommodating the largest volume of cruise ships in the world and is home to many cruise line headquarters. Miami is also home to the largest concentration of international banks in the United States. FURST GROUP Ι 12

15 Economy Miami is one of the country s most important financial centers. It is a major center of commerce, finances, corporate headquarters, and boasts a strong international business community. According to the ranking of world cities undertaken by the Globalization and World Cities Study Group and Network (GaWC) and based on the level of presence of global corporate service organizations, Miami is considered a beta world city. Transportation Miami International Airport (MIA) has the third-highest international passenger traffic in the United States. MIA is commonly known as the Hub of the Americas, serving as the vital gateway between the United States and Latin America and offering more flights to those countries than all other U.S. airports combined. The Port of Miami is known as the cruise ship capital of the world. Education Miami-Dade County Public Schools is the fourth-largest school district in the United States, comprised of 392 schools, 345,000 students, and over 40,000 employees. Located at the southern end of the Florida peninsula, the school district stretches over 2,000 square miles of diverse and vibrant communities ranging from rural and suburban to urban cities and municipalities. A truly global community, district students speak 56 different languages and represent 160 countries. Arts and Culture Greater Miami and the Beaches thriving art scene reflect the strong multicultural influence that is an integral part of the destination. Each year it continues to grow, not only with the contributions of its diverse and talented community but also with the accolades of renowned artists and organizations from around the world. Long touted for its majestic beaches, year-round tropical sunshine, and bevy of activities and attractions, Greater Miami and the Beaches is also a formidable contender on par with New York and Los Angeles when it comes to arts and culture. Recreation Greater Miami includes all of Miami-Dade County, an area of more than 2,000 square miles. (By comparison, this is the same landmass as the state of Rhode Island.) Residents and visitors enjoy plentiful green space and 84 miles of coastline. Skirting the southeastern shoreline is Biscayne National Park, an 181,500-acre marine area that includes Biscayne Bay and 44 keys (islands). Everglades National Park occupies 695,300 acres of marshes, mangroves, and hummocks in the southwestern quadrant, and is one of the largest and most fascinating wilderness preserves in the nation. Greater Miami and the Beaches attract a multitude of sports enthusiasts. With year-round warm weather and plenty of sunshine, the opportunities for fun are endless. The Science Museum and Planetarium, the Miami Metro Zoo, Parrot Jungle, the South Florida Historical FURST GROUP Ι 13

16 Museum, and the Wolfsonium Museum invite visitors to a wide variety of exhibits and attractions. A leader in sports, Greater Miami and the Beaches boast professional football, basketball, hockey, and baseball. If golf is your choice, the area hosts major golf tournaments, such as the Genuity Championship and the Royal Caribbean Classic. Tennis fans can check out the pros from around the world at the NASDAQ-100 Open held on Key Biscayne. There is a great selection of first-class sporting facilities around town. Golfers can choose from more than 20 courses. For tennis players, public courts are located throughout the area. Water sports include boating, fishing, windsurfing, snorkeling, scuba diving, waterskiing, canoeing, or jet skiing. South Florida is one of the world s leading boating areas with access to the Bahamas, the Caribbean, and several other tropical locations. For more information about the Miami area, please visit: FURST GROUP Ι 14

17 ... Furst Group F urst Group is in its fourth decade of providing leadership solutions for the healthcare industry. Our experience in evaluating talent, structure, and culture helps companies align their organizations to execute their strategic initiatives. Our relationships, process and attention to detail put a premium on service excellence and client satisfaction. Our talent and leadership solutions provide a comprehensive array of retained executive search and integrated talent management services, from individual leadership development to executive team performance to organizational/cultural assessment and succession planning. As one of the leading executive search and consulting firms exclusively focused on healthcare, we provide a depth of understanding and analysis that our clients find most beneficial. We identify, assess and develop optimal talent to implement your vision, mitigating risk as you build your leadership team. Our clients include hospitals and health systems, managed care organizations, medical group practices, healthcare products and services companies, venture capital- or equity-backed firms, insurance companies, integrated delivery systems, and end-of-life care businesses. Many of the premier organizations in healthcare choose to partner with Furst Group, including Rush University Medical Center, Conifer Health Solutions, Allina Health, Johns Hopkins Health System, Aurora Health Care, Prime Therapeutics, CVS Caremark, Amerisource Specialty Group, Ann & Robert H. Lurie Children s Hospital, ACGME and Suncoast Hospice. Furst Group recognizes candidates are the cornerstone of our business. In today s competitive talent environment, having a defined process that provides individuals with clarity and feedback throughout the entire job search is paramount to our business model. We take extra steps to ensure candidates: Understand the nuances of a particular position or organization. Are prepared for interviews and conversations. Have access to interview and travel schedules. Are provided timely feedback. Remain in our database for future contact. Value diversity and the principles and ethics practiced by our client organizations. We look forward to working with you as a potential candidate for the Chief Medical Information Officer position for Jackson Health System in Miami, Florida. For additional information on Furst Group, please visit our Web site at furstgroup.com. To learn more about this particular position, please call (800) or contact: Deanna Banks dbanks@furstgroup.com Beth Martin bmartin@furstgroup.com NOTICE: The position profile information contained in this document has been created by Furst Group based on information submitted and/or approved by its client. As such, the position profile should not be viewed as constituting an all-inclusive description of the subject position s functions and/or responsibilities. Similarly, any information provided in the position profile regarding the community in which the client resides, the client s market, products, and/or services and its environment or culture is provided only as an overview on such matters. In submitting this position profile, Furst Group makes no representations or warranties regarding the completeness and/or accuracy of the duties, functions, environments, etc., that are described. Specific information regarding the position s requirements, compensation, benefits, and other terms and conditions must originate directly from the client (including any resources that the client may make available; e.g., handbook, job descriptions, benefit booklets, etc.). This position profile does not constitute an offer of employment and should not be construed as such FURST GROUP Ι 15