Baker s Dozen: 13 Ways Process Intelligence Drives Supply Chain Value

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Baker s Dozen: 13 Ways Process Intelligence Drives Supply Chain Value"

Transcription

1 Baker s Dozen: 13 Ways Process Intelligence Drives Supply Chain Value Anthony Aming Enterprise Business and Applications Architect / Baker Hughes Anthony Aming, Baker Hughes Dave Brooks, Software AG Dave Brooks Senior Director, Strategic Business Solutions

2 How Do You KNOW? 27 June 2011 ProcessWorld

3 KNOW What Capabilities Matter Integration Visibility Control Flexibility Integration Information Exchange Visibility Control Agility Process Transparency Process Assurance Process Flexibility Data Transport & KPIs Thresholds / Simulation Transformation Universal Translator Frictionless Data Volume Velocity Quality Value Dashboards Rules Alerts Orchestrated Processes Dynamic Routing Multi-Channel management Exchange Process Workflow Mid-flight Visualization Single View process Interfaces changes Give the Business a Dashboard, a Steering Wheel and the Responsiveness that provides agility 27 June 2011 ProcessWorld

4 KNOW Where Value is Created or Lost Upstream/Downstream Overall O2C Cycle time DSO Impact Inventory impact System handoffs A D I L U Customer Customer Submit PO Receive Ack Advance Ship Notices SLAs / fines Customer Sat impact Receive ASN Pay Invoice Receive Shipment Enterprise B C F G H Receive Customer Order Check Order Compliance E Create Factory PO Transmit PO to Supplier Send ASN J Custom Billing System K Generate Invoice M Receive Ship Notice Late Delivery SLAs / fines Customer Sat impact Supplier Review Order Exception Handling Call Center / Support personnel Late / Missing / Stuck orders N Create Sales Order O Generate Pack Ship P Ship to FF Q Prepare Shipping Documents Returns Reverse logistics costs Scrap Customer Sat impact 3PL/Partners Additional Fulfillment Costs Accelerated manufacturing (overtime / extra shifts) Other Costs R Consolidate Boxes S Update Shipping Docs and Changes T Ship Goods # Process Step Identifier Expedited shipping Express / Air vs. Ground Alternative methods / carriers Focus Area 27 June 2011 ProcessWorld

5 KNOW What s Real The Opportunity: Convert Real-time to Real-Value Business event Data captured Value Process Intelligence Intelligence delivered Action taken Engaged with customer Truck at loading dock Opportunity Customer has left the store Truck has left the dock Missed Opportunity Time Reference: Richard Hackathorn The BI Watch: Real Time to Real Value 27 June 2011 ProcessWorld

6 How Do You KNOW You re Successful...? Measure It! VOLUME QUALITY RISK VELOCITY VALUE 27 June 2011 ProcessWorld

7 Supply Chain Key Performance Indicators Publically Available Data 27 June 2011 ProcessWorld

8 KNOW How You Perform Relative to the Competition Oilfield Tools From Publically Available Data 27 June 2011 ProcessWorld

9 KNOW Your Process is Working Ensure the right transactions happen in the right timeframe Full visibility of round trip transactions Configured to support exception management: identify both errors and delays 27 June 2011 ProcessWorld

10 KNOW What s Going On Outside Your Direct Control Track & Trace Outsourced Invoice Processing Completed Steps End-to-End Model Metrics & Dashboard 27 June 2011 ProcessWorld

11 KNOW What Good Looks Like Internal Benchmarking: Leaders and Laggards Best Practice eg: Sales Center #3 Benchmarking activity level Worst Performer eg: Sales Center #14 Performance Differences revealed at Benchmarking 27 June 2011 ProcessWorld

12 KNOW The Root Cause Understand Failures, Drivers and Quality Metrics 27 June 2011 ProcessWorld

13 KNOW The Score (or SCOR!) Real-time Joint Scorecard Customer Supplier 27 June 2011 ProcessWorld

14 Baker s Dozen (the first 6) 13 ways Process Intelligence Drives Value 1. Leverage different kinds of metrics (Volume, Value, Velocity, Quality, Risk) 2. Analyze Trends 3. Understand Root Cause 4. Bake-in Complex Event and Business Rules 5. Provide Alerts to spur action 6. Enable Operations personnel to get to the action level June 2011 ProcessWorld

15 KnowYourSupplyChain.com 27 June 2011 ProcessWorld

16 Baker Hughes 27 June 2011 ProcessWorld

17 Baker Hughes At A Glance Oilfield tools and services; integrated operations and reservoir consulting Revenue over $14 Billion 9 Regional / 19 Geo-market Teams >50,000 Employees in 90 Countries Global Supply Chain critical to BHI s success 27 June 2011 ProcessWorld

18 Baker Hughes, Inc. $14B Company Oilfield Tools and Services 27 June 2011 ProcessWorld

19 What We ll Cover Visualize the Procure to Pay System and Process Baker's approach in delivering Business Process Instrumentation (BPI) Get a firsthand account of how Baker Hughes, (BHI), a global oilfield service company is able to measure and improve its performance against its competition on critical key performance indicators like Cash-to-Cash Cycle Time Gain insight the strategies and best practices Baker uses to leverage BPI to drive millions of dollars of value to the business Wrap-up June 2011 ProcessWorld

20 Use Case: Purchase Order Value Appears to be Too Great 43,213,456 39,453 13,554 97, ,343 Fix Purchase Order Problem 43,213 39,453 13,554 97, June 2011 ProcessWorld

21 Business Process Instrumentation Customer Submit PO Pay Invoice Receive Shipment KPI KPI KPI KPI Receive Customer Order Check Order Compliance Create Factory PO Transmit PO to Supplier Custom Billing System Generate Invoice KPI Review Order KPI Decision Error Support Handling Exception Handling Exception Sub-Process Create Sales Order Generate Pack Ship Ship to FF Prepare Shipping Documents KPI Accept Reject Escalate Consolidate Boxes Update Shipping Docs and Changes Ship Goods 1. Establish Process 2. Determine KPIs & Measure Baseline 3. Orchestrate Process & Implement Workflow 4. Identify & Prioritize Process Improvements 27 June June Software 2011 AG ProcessWorld - Get There Faster

22 Business Process Instrumentation: Step by Step Identify business process to instrument Locate triggers at key points within a process in relevant application Design Console for realtime visualization and monitoring of: Volume Velocity Quality Value 22 Establish alerts for certain conditions Link to Business Intelligence tools for deeper analytics 27 June 2011 ProcessWorld

23 Supplier Invoice-to-Payment Process Model Event Metric Event Metric Event Metric Business Process Instrumentation (BPI) Baker Hughes Incorporated. All Rights Reserved. BPI Metric Event Storage Console June 2011 ProcessWorld

24 Business Process Instrumentation Steps Define the process and steps or events to be monitored Define success and failure Success means the solution provides the visibility and metrics to give the organization the agility to be flexible and adaptable to be more productive, adds value Define key actors and systems Actor eg: Invoice Approver in the accounts payable process Systems eg: SAP, webmethods, Maximo Define business metrics that are a combination of: Business facts (e.g., sales order amount) Dimensions (e.g., region, product center) Transactional data (e.g., sales order number) Do as many as needed, but limit as much as possible 2011 Baker Hughes Incorporated. All Rights Reserved June 2011 ProcessWorld

25 BPI Steps (cont.) Define business rules and alerts Preemptive alerts for expected results that have not occurred in a timely fashion For example, invoice creation should be followed by releasing document to accounting (Released to Accounting RTA) within X days. Accounts Receivable Credit and Collections would receive an alert when RTA has not been created within expected time frame. KPI alerts Used for monitoring when individual transactions are outside expected results Trending alerts Used to monitor patterns across multiple data points when an overall process is deviating from normal 2011 Baker Hughes Incorporated. All Rights Reserved June 2011 ProcessWorld

26 Tracking the Value Cash Conversion Cycle CCC = DIO + DSO DPO CCC = Cash Conversion Cycle DIO = Days inventory Outstanding Average Stockholding Period DSO = Days Sales Outstanding Average Receivables Processing Period DPO = Days Payables Outstanding Average Payable Processing Period 27 June 2011 ProcessWorld

27 Tracking the Value Everyone Is Involved! Customers BHI Suppliers 27 June 2011 ProcessWorld

28 BHI Customer End of Job-to-Payment Life Cycle Job Completion Invoice Creation Date Invoice Released to Accounting and Booked as Revenue Invoice Delivery Payment Expected Invoice Payment Job Completion to Invoice Creation Invoice Creation to Invoice Payment Days After Job Completion to Invoice Creation Invoice Posted & Presented to Customer Customer Process Invoice and Pays according to Terms On-Time Payments Delays in Invoice Creation after Job Completion Delays in releasing Invoice to Accounting Delays in Invoice Delivery/ to Customer Delays in Customer Invoice Processing Delays in Receiving Payment from Customer Activities Causing Late Payments Total Lapse Days Actual Payment Days Total Cycle Time June 2011 ProcessWorld

29 Consoles DSO Reduction SHOW ME THE MONEY TOTAL LAPSE DAYS GETTING THE MONEY DSO is controlled by Lapse Days Actual Payment Days Show Me the Money Actual Payment Days 2011 Baker Hughes Incorporated. All Rights Reserved. Total Lapse Days and Getting the Money Lapse Day June 2011 ProcessWorld

30 Total Lapse Days Daily 2011 Baker Hughes Incorporated. All Rights Reserved June 2011 ProcessWorld

31 Total Lapse Days Console Lapse Days Reduction 2009 Baker Hughes Incorporated. All Rights Reserved. 27 June 2011 ProcessWorld

32 Getting the Money Invoice Delivery Cycle Time 2011 Baker Hughes Incorporated. All Rights Reserved June 2011 ProcessWorld

33 Show Me The Money Daily 2011 Baker Hughes Incorporated. All Rights Reserved June 2011 ProcessWorld

34 Show Me the Money Console APD Reduction 2009 Baker Hughes Incorporated. All Rights Reserved. 27 June 2011 ProcessWorld

35 BHI Customer End of Job-to-Payment Life-Cycle Rules & Alerts Total Lapse Days (TLD) Days to Create Debit Memo Request from DMR Complete Date Days to Create PGI from Delivery Date Days to Invoice Create from DMR/Delivery Date Days to RTA from Invoice Creation Days to Send Invoice from Invoice Creation Actual Payment Days RTA to Payment (APD) Invoice Amount exceeds $1,000,000 RTA amount exceeds $1,000,000 Credit Memo amount exceeds $100,000 Payment amount exceeds $1,000,000 Days to Deliver Invoice from Send Invoice Days to RTA is after Send Invoice 2011 Baker Hughes Incorporated. All Rights Reserved June 2011 ProcessWorld

36 Sample Filters GEO Hemisphere Geo Region Geo Market Country Sales Organization Product Center Plant Profit Center Payer Name (Customer) 2011 Baker Hughes Incorporated. All Rights Reserved June 2011 ProcessWorld

37 Drill down to details 2011 Baker Hughes Incorporated. All Rights Reserved June 2011 ProcessWorld

38 Extending the Reach Additional Consoles available now Controlling the Cash Out (APD) Getting Goods & Services (DIO) Getting The Work Doing The Job Beacon & WellLink POWER (POWER- Application Support) Technical Support Portal (C&P) SOLV (IT Tickets) HR (Functional HR Support Process) IT Tickets (Incidents) IT Tickets (Requests) Assets (Purchasing IT Assets) 27 June 2011 ProcessWorld

39 Institutionalizing Business Process Instrumentation Online BPI Catalog speeds requirements and adoption process Silver Gold Platinum Titanium (coming soon) 27 June 2011 ProcessWorld

40 Where Are We Going Next? Predictive Analytics / Smart Forecasting Use combination of historical trends and simulation to estimate Future Performance Build in Risk Parameters and assumptions for What-if scenario modeling Process Mining & Root Cause Analysis Send Optimize data to Process Performance Manager for process improvement Benchmark leaders and laggards 27 June 2011 ProcessWorld

41 Baker s Dozen 13 ways Process Intelligence Drives Value Leverage different kinds of metrics (Volume, Value, Velocity, Quality, Risk) 2. Analyze Trends 3. Understand Root Cause 4. Bake-in Complex Event and Business Rules 5. Provide Alerts to spur action 6. Enable Operations personnel to get to the action level 7. Understand how to really add Value to business 8. Tie to business strategy (all levels of reporting) 9. Provide Near-Real-Time Visibility and Control (hourly, daily, weekly and monthly) 10. Make it Industrial Strength: Available 24X7, scalable, Global 11. Foster rapid implementation; resist boiling the ocean 12. Spend more time on data analysis than on collection 13. Establish long-term strategy with governance and continuous improvement 27 June 2011 ProcessWorld

42 Thank you! Questions?

ORACLE SUPPLY CHAIN AND ORDER MANAGEMENT ANALYTICS

ORACLE SUPPLY CHAIN AND ORDER MANAGEMENT ANALYTICS ORACLE SUPPLY CHAIN AND ORDER MANAGEMENT ANALYTICS KEY FEATURES & BENEFITS FOR BUSINESS USERS Provide actionable information to conduct intelligent analysis of orders related to regions, products, periods

More information

Sales Performance Management SALES DEMAND PLANNING SALES SALES & OPERATIONS ACCOUNT ANALYSIS & MANAGEMENT PLANNING PLANNING MANAGEMENT

Sales Performance Management SALES DEMAND PLANNING SALES SALES & OPERATIONS ACCOUNT ANALYSIS & MANAGEMENT PLANNING PLANNING MANAGEMENT Performance Management SALES DEMAND PLANNING SALES SALES & OPERATIONS ACCOUNT ANALYSIS & MANAGEMENT PLANNING PLANNING MANAGEMENT Increased customer service requirements, expanding distribution channels,

More information

GXS Active. Orders. Optimizing the Procure-to-Pay Process. Order Planning and Execution. Order Lifecycle Management. www.gxs.com

GXS Active. Orders. Optimizing the Procure-to-Pay Process. Order Planning and Execution. Order Lifecycle Management. www.gxs.com www.gxs.com SM GXS Active Orders Optimizing the Procure-to-Pay Process GXS Active Orders automates the procure-to-pay process for companies interacting with a global and diverse supplier community. Active

More information

Executive Summary...2. Introduction...3. Definitions...3. Why Operational Performance Optimization...4

Executive Summary...2. Introduction...3. Definitions...3. Why Operational Performance Optimization...4 Optimizing Operational Performance from a Financial Management Perspective Executive Summary...2 Introduction...3 Definitions...3 Why Operational Performance Optimization....4 An Introduction to Optimizing

More information

SAP BUSINESSOBJECTS SUPPLY CHAIN PERFORMANCE MANAGEMENT IMPROVING SUPPLY CHAIN EFFECTIVENESS

SAP BUSINESSOBJECTS SUPPLY CHAIN PERFORMANCE MANAGEMENT IMPROVING SUPPLY CHAIN EFFECTIVENESS SAP Solution in Detail SAP BusinessObjects Enterprise Performance Management Solutions SAP BUSINESSOBJECTS SUPPLY CHAIN PERFORMANCE MANAGEMENT IMPROVING SUPPLY CHAIN EFFECTIVENESS The SAP BusinessObjects

More information

GXS Active. Orders. Optimising the Procure-to-Pay Process. Order Planning and Execution. Order Lifecycle Management. www.gxs.co.uk

GXS Active. Orders. Optimising the Procure-to-Pay Process. Order Planning and Execution. Order Lifecycle Management. www.gxs.co.uk www.gxs.co.uk SM GXS Active Orders Optimising the Procure-to-Pay Process GXS Active Orders automates the procure-to-pay process for companies interacting with a global and diverse supplier community. Active

More information

ORACLE PROJECT PLANNING AND CONTROL

ORACLE PROJECT PLANNING AND CONTROL ORACLE PROJECT PLANNING AND CONTROL (Formerly Oracle Project Management) KEY FEATURES COLLABORATIVE PROJECT PLANNING Define a project work breakdown structure to align plans to execution Coordinate financial

More information

Freight Payment: The Final Link in End-to-End Supply Chain Visibility

Freight Payment: The Final Link in End-to-End Supply Chain Visibility Freight Payment: The Final Link in End-to-End Supply Chain Visibility By: Rick Erickson, Global Director of Freight Payment Solutions, U.S. Bank, in collaboration with Jane Malin, Owner and Executive Consultant,

More information

IBM Software Enabling business agility through real-time process visibility

IBM Software Enabling business agility through real-time process visibility IBM Software Enabling business agility through real-time process visibility IBM Business Monitor 2 Enabling business agility through real-time process visibility Highlights Understand the big picture of

More information

Oracle Value Chain Execution

Oracle Value Chain Execution Oracle Value Chain Execution Hotel Grand Hyatt, Santa Cruz 26 th April -2011 Shirish Gariba CIO @ DIESL DIESL Evolution 2003 2006 2011 Business Trading Business 3PL Integrated Logistics Service Provider

More information

The Hierarchy of Supply Chain Metrics: Diagnosing Your Supply Chain Health

The Hierarchy of Supply Chain Metrics: Diagnosing Your Supply Chain Health The Hierarchy of Supply Chain Metrics: Diagnosing Your Supply Chain Health Wednesday, February 18, 2004 Debra Hofman The Bottom Line: Companies can assess their supply chain health using just three key

More information

ElegantJ BI. White Paper. Operational Business Intelligence (BI)

ElegantJ BI. White Paper. Operational Business Intelligence (BI) ElegantJ BI Simple. Smart. Strategic. ElegantJ BI White Paper Operational Business Intelligence (BI) Integrated Business Intelligence and Reporting for Performance Management, Operational Business Intelligence

More information

Oracle Financial Analytics Accounts Payable Demo Script

Oracle Financial Analytics Accounts Payable Demo Script Oracle Financial Analytics Accounts Payable Demo Script Last Updated: October 2006 Oracle Systems, Inc. 1 Overview This demo illustrates how Oracle Accounts Payable (A/P) as part of Financial Analytics,

More information

Name of the system: Accura Supply Chain Name of the company offering it: Accura Software Link to website: http://www.accurasoft.

Name of the system: Accura Supply Chain Name of the company offering it: Accura Software Link to website: http://www.accurasoft. Seydi Abdishev, Activity #5, ID:100071130 1. Supply Chain Management Systems Name of the system: Accura Supply Chain Name of the company offering it: Accura Software Link to website: http://www.accurasoft.com/

More information

Welcome to online seminar on. Oracle Agile PLM BI. Presented by: Rapidflow Apps Inc. January, 2011

Welcome to online seminar on. Oracle Agile PLM BI. Presented by: Rapidflow Apps Inc. January, 2011 Welcome to online seminar on Oracle Agile PLM BI Presented by: Rapidflow Apps Inc. January, 2011 Agenda Agile PLM BI Overview What is Agile BI? Who Needs Agile PLM BI? What does it offer? PLM Business

More information

Oracle Fusion: The New Standard for Enterprise Software

<Insert Picture Here> Oracle Fusion: The New Standard for Enterprise Software Oracle Fusion: The New Standard for Enterprise Software Ginger Conroy Global Sales Support The following is intended to outline our general product direction. It is intended for information

More information

Understand the impact the POA & ASN has on the Perfect PO Kevin Wilson Q Data USA SESSION CODE: SC163

Understand the impact the POA & ASN has on the Perfect PO Kevin Wilson Q Data USA SESSION CODE: SC163 Understand the impact the POA & ASN has on the Perfect PO Kevin Wilson Q Data USA SESSION CODE: SC163 LEARNING POINTS List 1-3 key points that attendees will take away from your session. BEST PRACTICES

More information

Working Capital Analytics Overview. SAP Business Suite Application Innovation March 2015

Working Capital Analytics Overview. SAP Business Suite Application Innovation March 2015 Working Capital Analytics Overview SAP Business Suite Application Innovation March 2015 Abstract As of Smart Financials 1.0 SP02 SAP delivers Working Capital Analytics DSO Analysis Working Capital Analytics

More information

Holistic Supply Chain Management A Focused Approach to Supply Chain Management through the Lens of Working Capital Management

Holistic Supply Chain Management A Focused Approach to Supply Chain Management through the Lens of Working Capital Management Holistic Supply Chain Management A Focused Approach to Supply Chain Management through the Lens of Working Capital Management A GT Nexus White Paper Executive Summary There is a renewal of interest in

More information

KPIs and Improving Profitability with Business Intelligence SCOTT RANDALL ADVANCED LEGAL WWW.ADVANCEDLEGAL.COM

KPIs and Improving Profitability with Business Intelligence SCOTT RANDALL ADVANCED LEGAL WWW.ADVANCEDLEGAL.COM KPIs and Improving Profitability with Business Intelligence SCOTT RANDALL ADVANCED LEGAL WWW.ADVANCEDLEGAL.COM The Business of Law Has Changed Law Firm Growth is Flat Realized Rates are Declining Competition

More information

Why supply chain visibility is critical to achieve the perfect order

Why supply chain visibility is critical to achieve the perfect order White Paper Why supply chain visibility is critical to achieve the perfect order Contents: 1 Executive summary 2 Why you need to act 3 Getting the data into the system 3 Management by exception 5 Performance

More information

Kofax White Paper. Overcoming Challenges in Accounts Payable Automation. Executive Summary. Benefits of Accounts Payable Automation

Kofax White Paper. Overcoming Challenges in Accounts Payable Automation. Executive Summary. Benefits of Accounts Payable Automation Kofax White Paper Overcoming Challenges in Accounts Payable Automation Executive Summary Accounts payable automation presents unique challenges. It is characterized by large volumes of data, arriving in

More information

Kofax White Paper. Overcoming Challenges in AP Automation. Executive Summary. Benefits of Accounts Payable Automation

Kofax White Paper. Overcoming Challenges in AP Automation. Executive Summary. Benefits of Accounts Payable Automation Kofax White Paper Executive Summary Accounts payable automation presents unique challenges. It is characterized by large volumes of data, arriving in different formats and media that must be securely received,

More information

ORACLE PROCUREMENT AND SPEND ANALYTICS

ORACLE PROCUREMENT AND SPEND ANALYTICS ORACLE PROCUREMENT AND SPEND ANALYTICS KEY FEATURES AND BENEFITS FOR BUSINESS USERS Streamline procurement and control material and component costs Quantify supplier performance to develop more profitable

More information

Analytics for Oil & Gas

Analytics for Oil & Gas Analytics for Oil & Gas Table of Contents Project Delivery. 3 Sales & Operations. 5 Resources. 8 Finance. 10 Contact Us. 14 2 Are you tracking and maximizing the profitability of every project? Don t let

More information

OBIEE 11g Pre-Built Dashboards from Oracle Courtesy: Oracle OBIEE 11g Deployment on Vision Demo Data FINANCIALS

OBIEE 11g Pre-Built Dashboards from Oracle Courtesy: Oracle OBIEE 11g Deployment on Vision Demo Data FINANCIALS FINANCIALS General Ledger The General Ledger module provides insight into key financial areas of performance, including balance sheet, cash flow, budget vs. actual, working capital, liquidity. Dashboard

More information

Copyright 11/1/2010 BMC Software, Inc 1

Copyright 11/1/2010 BMC Software, Inc 1 Copyright 11/1/2010 BMC Software, Inc 1 Copyright 11/1/2010 BMC Software, Inc 2 Copyright 11/1/2010 BMC Software, Inc 3 The current state of IT Service How we work today! INCIDENT SERVICE LEVEL DATA SERVICE

More information

Supplier Relationship Management Analysis PURCHASING FINANCIAL SUPPLIER BUYER PERFORMANCE ANALYSIS PERFORMANCE PERFORMANCE

Supplier Relationship Management Analysis PURCHASING FINANCIAL SUPPLIER BUYER PERFORMANCE ANALYSIS PERFORMANCE PERFORMANCE Supplier Relationship Management Analysis PURCHASING FINANCIAL SUPPLIER BUYER PERFORMANCE ANALYSIS PERFORMANCE PERFORMANCE Organizations today are spending as much as 60 percent of their revenue acquiring

More information

White Paper May 2009. Seven reports every supply chain executive needs Supply Chain Performance Management with IBM

White Paper May 2009. Seven reports every supply chain executive needs Supply Chain Performance Management with IBM White Paper May 2009 Seven reports every supply chain executive needs Supply Chain Performance Management with IBM 2 Contents 3 Business problems 3 Business drivers 4 The solution IBM Cognos SCPM Seven

More information

Information Governance Workshop. David Zanotta, Ph.D. Vice President, Global Data Management & Governance - PMO

Information Governance Workshop. David Zanotta, Ph.D. Vice President, Global Data Management & Governance - PMO Information Governance Workshop David Zanotta, Ph.D. Vice President, Global Data Management & Governance - PMO Recognition of Information Governance in Industry Research firms have begun to recognize the

More information

Kuehne + Nagel Investor Day. April 27, 2007 Otto Schacht Senior Vice President, Global Seafreight Kuehne + Nagel International AG

Kuehne + Nagel Investor Day. April 27, 2007 Otto Schacht Senior Vice President, Global Seafreight Kuehne + Nagel International AG April 27, 2007 Otto Schacht Senior Vice President, Global Seafreight Kuehne + Nagel International AG Agenda Market trends / challenges Customer and Kuehne + Nagel IT solutions Customers initiatives 27/4/07

More information

4 Key Tools for Managing Shortened Customer Lead Times & Demand Volatility

4 Key Tools for Managing Shortened Customer Lead Times & Demand Volatility ebook 4 Key Tools for Managing Shortened Customer Lead Times & Demand Volatility 4 Key Tools for Managing Shortened Customer Lead Times & Demand Volatility S U P P L Y C H A I N Content Introduction Tool

More information

Streamlining the Order-to-Cash process

Streamlining the Order-to-Cash process Streamlining the Order-to-Cash process Realizing the potential of the Demand Driven Supply Chain through Order-to-Cash Optimization Introduction Consumer products companies face increasing challenges around

More information

Vehicle Sales Management

Vehicle Sales Management Solution in Detail Automotive Executive Summary Contact Us Vehicle Sales Optimizing Your Wholesale Business Efficient Sales Collaborative Operation Faced with declining margins, automotive sales organizations

More information

Enterprise IT Architectures BPM (Business Process Management)

Enterprise IT Architectures BPM (Business Process Management) Dr. Hans-Peter Hoidn Executive Architect, IBM Distinguished IT Architect (Opengroup) Enterprise IT Architectures BPM (Business Process Management) Introduction 2 Agenda of this Part Business Process Management

More information

Intelligent Government From Data to Decision. Robert Lindsley robert.lindsley@oracle.com Oracle, Public Sector Technology Group

Intelligent Government From Data to Decision. Robert Lindsley robert.lindsley@oracle.com Oracle, Public Sector Technology Group Intelligent Government From Data to Decision Robert Lindsley robert.lindsley@oracle.com Oracle, Public Sector Technology Group Safe Harbor Statement The following is intended to outline our general product

More information

Introducing SAP s Landscape and Data Center Innovation Platform. Phil Jackson SAP Solution Engineer

Introducing SAP s Landscape and Data Center Innovation Platform. Phil Jackson SAP Solution Engineer Introducing SAP s Landscape and Data Center Innovation Platform Phil Jackson SAP Solution Engineer CIO challenges Business Agility & Innovation Business Continuity Cost Containment Hybrid On-premise, Virtual

More information

mysap ERP FINANCIALS SOLUTION OVERVIEW

mysap ERP FINANCIALS SOLUTION OVERVIEW mysap ERP FINANCIALS SOLUTION OVERVIEW EFFECTIVE FINANCIAL MANAGEMENT ... IS KEY TO BUSINESS SUCCESS mysap ERP FINANCIALS YOUR BUSINESS, YOUR FUTURE, YOUR SUCCESS mysap ERP is the world s most complete

More information

Add a new perspective to your supply chain management.

Add a new perspective to your supply chain management. STATUS: 500 UNITS PRODUCTION "PART A-507" DEPARTED ETA LAX10:00 LOCAL PRODUCTION DATE: CONFIRMED Add a new perspective to your supply chain management. 360 visibility. Active control. Moving at the speed

More information

Client Onboarding Process Reengineering: Performance Management of Client Onboarding Programs

Client Onboarding Process Reengineering: Performance Management of Client Onboarding Programs KNOWLEDGENT INSIGHTS volume 1 no. 4 September 13, 2011 Client Onboarding Process Reengineering: Performance Management of Client Onboarding Programs In the midst of the worst economic environment since

More information

Maintenance, Repair, and Operations (MRO) in Asset Intensive Industries. February 2013 Nuris Ismail, Reid Paquin

Maintenance, Repair, and Operations (MRO) in Asset Intensive Industries. February 2013 Nuris Ismail, Reid Paquin Maintenance, Repair, and Operations (MRO) in Asset Intensive Industries February 2013 Nuris Ismail, Reid Paquin Maintenance, Repair, and Operations (MRO) in Asset Intensive Industries The impact Maintenance,

More information

Endeavour Dynamics Offering

Endeavour Dynamics Offering Endeavour Dynamics Offering Microsoft Dynamics AX 2012 is recognised as a global leading ERP system that supports a single instance strategy for medium to large enterprise companies. Endeavour is proud

More information

2016 SAP SE or an SAP affiliate company. All rights reserved. 1

2016 SAP SE or an SAP affiliate company. All rights reserved. 1 2016 SAP SE or an SAP affiliate company. All rights reserved. 1 ASUG SAP HANA Platform Program The ASUG SAP HANA Platform Program will focus on providing SAP HANA platform education, customer experience,

More information

SALES AND OPERATIONS PLANNING BLUEPRINT BUSINESS VALUE GUIDE

SALES AND OPERATIONS PLANNING BLUEPRINT BUSINESS VALUE GUIDE Business Value Guide SALES AND OPERATIONS PLANNING BLUEPRINT BUSINESS VALUE GUIDE INTRODUCTION What if it were possible to tightly link sales, marketing, supply chain, manufacturing and finance, so that

More information

Flexible Business Process Management enabled by SOA Full support of BPM life cycle Closing the gap between Business & IT

Flexible Business Process Management enabled by SOA Full support of BPM life cycle Closing the gap between Business & IT Flexible Business Process Management enabled by SOA Full support of BPM life cycle Closing the gap between Business & IT Collaborative Development IT Clean hand-off to IT with Business Models, Metrics

More information

Francesco Penza, Solution Consultant Supply Chain SAP UKI

Francesco Penza, Solution Consultant Supply Chain SAP UKI Francesco Penza, Solution Consultant Supply Chain SAP UKI Supply Chain Needs to Adopt to New Business Realities Global supply chains are transforming into demand networks Consumer Empowerment Emerging

More information

EVENT MANAGEMENT FRAMEWORK

EVENT MANAGEMENT FRAMEWORK EVENT MANAGEMENT FRAMEWORK Keeping your business in synch and product flowing smoothly brochure event management framework 3 Stop small ripples in your business processes from growing into major disruptions

More information

Our solutions. Intelligence & Analytics

Our solutions. Intelligence & Analytics Our solutions & Analytics & Analytics Introduction Savvy travel managers look ahead They set smart goals, put into place plans and tactics to meet those goals and then track their progress along the way.

More information

Driving supply chain excellence through Lean Digital SM

Driving supply chain excellence through Lean Digital SM Solution Overview Generating Supply Chain Impact Driving supply chain excellence through Lean Digital SM Supply chain excellence offers competitive advantage in a global marketplace that is characterized

More information

Outperform Financial Objectives and Enable Regulatory Compliance

Outperform Financial Objectives and Enable Regulatory Compliance SAP Brief Analytics s from SAP SAP s for Enterprise Performance Management Objectives Outperform Financial Objectives and Enable Regulatory Compliance Drive better decisions and streamline the close-to-disclose

More information

HP Service Manager software

HP Service Manager software HP Service Manager software The HP next generation IT Service Management solution is the industry leading consolidated IT service desk. Brochure HP Service Manager: Setting the standard for IT Service

More information

Transportation Management

Transportation Management Transportation Management A New Landscape November, 2008 Here s What Companies Are Facing Increasing business pressures that are mandating C-Level attention due to the implications on overall business

More information

Financial Planning, Budgeting, and Forecasting

Financial Planning, Budgeting, and Forecasting Financial Planning, Budgeting, and Forecasting Removing the Hurdles March 2013 Nick Castellina Financial Planning, Budgeting, and Forecasting: Removing the Hurdles Financial planning is the process by

More information

ElegantJ BI. White Paper. Key Performance Indicators (KPI) A Critical Component of Enterprise Business Intelligence (BI)

ElegantJ BI. White Paper. Key Performance Indicators (KPI) A Critical Component of Enterprise Business Intelligence (BI) ElegantJ BI White Paper Key Performance Indicators (KPI) A Critical Component of Enterprise Business Intelligence (BI) Integrated Business Intelligence and Reporting for Performance Management, Operational

More information

Cognos Analytic Applications Sales Analysis

Cognos Analytic Applications Sales Analysis Cognos Analytic Applications Sales THE KEY TO CLOSING MORE AND LARGER DEALS FASTER IS UNDOUBTEDLY BUILDING STRONG CUSTOMER RELATIONSHIPS. WHEN A SALES ORGANIZATION HAS THE RIGHT INFORMATION ABOUT CUSTOMER

More information

SAP Supply Chain Management Elinor Castell Solution Owner Transportation, SAP SE

SAP Supply Chain Management Elinor Castell Solution Owner Transportation, SAP SE SAP Supply Chain Management Elinor Castell Solution Owner Transportation, SAP SE 2014 SAP SE or an SAP affiliate company. All rights reserved. 1 SAP Extended Supply Chain Management Solution Strategy 2

More information

SAP Working Capital Analytics Overview. SAP Business Suite Application Innovation January 2014

SAP Working Capital Analytics Overview. SAP Business Suite Application Innovation January 2014 Overview SAP Business Suite Application Innovation January 2014 Overview SAP Business Suite Application Innovation SAP Working Capital Analytics Introduction SAP Working Capital Analytics Why Using HANA?

More information

Grow Your Business, Serve Customers Better and Save Costs with Logistics Analytics

Grow Your Business, Serve Customers Better and Save Costs with Logistics Analytics TRANSPORTATION & LOGISTICS Grow Your Business, Serve Customers Better and Save Costs with Logistics Analytics Genpact The past few years have been challenging for manufacturers and distributors whose success

More information

SAP ERP OPERATIONS SOLUTION OVERVIEW

SAP ERP OPERATIONS SOLUTION OVERVIEW SAP ERP OPERATIONS SOLUTION OVERVIEW YOUR SUCCESS Solving business problems is the general criterion for measuring success... SAP provides us with the powerful tools we need to solve our business problems.

More information

Oracle Value Chain Planning Demantra Real-Time Sales and Operations Planning

Oracle Value Chain Planning Demantra Real-Time Sales and Operations Planning Oracle Value Chain Planning Demantra Real-Time Sales and Operations Planning Do you want to implement a more demand-driven sales and operations planning process? Do you want to incorporate emerging best

More information

Business Challenges. Customer retention and new customer acquisition (customer relationship management)

Business Challenges. Customer retention and new customer acquisition (customer relationship management) Align and Optimize Workflows with Lean Dan Marino Marino Associates, LLC Strategic and tactical planning Information systems integration Customer retention and new customer acquisition (customer relationship

More information

B2B Operational Intelligence

B2B Operational Intelligence M A R C H 2 0 1 4 B2B Operational Intelligence This white paper describes how B2B Operational Intelligence safeguards your supply chain against non-compliant B2B data in the order lifecycle, ensuring that

More information

Integrated Sales and Operations Business Planning for Chemicals

Integrated Sales and Operations Business Planning for Chemicals Solution in Detail Chemicals Executive Summary Contact Us Integrated Sales and Operations Business Planning for Chemicals Navigating Business Volatility Navigating Volatility Anticipating Change Optimizing

More information

SUPPLY CHAIN AND LOGISTICS SERVICES

SUPPLY CHAIN AND LOGISTICS SERVICES SUPPLY CHAIN AND LOGISTICS SERVICES OUR FOCUS YOUR GROWTH The global supply chain execution market is expected to reach approximately $3.8 billion by 2016, according to a Gartner report. However, growing

More information

Southern California AFP Luncheon

Southern California AFP Luncheon Working Capital Unharness your Cash Flow Southern California AFP Luncheon Michael Diekmann Director, Bank of America Merrill Lynch October 10, 2014 Understanding Working Capital Working Capital... = Current

More information

Strategic Solutions that Make Your Work Easier. Projects Made Easier Decisions Made Easier Business Made Easier

Strategic Solutions that Make Your Work Easier. Projects Made Easier Decisions Made Easier Business Made Easier Strategic Solutions that Make Your Work Easier Projects Made Easier Decisions Made Easier Business Made Easier Have You Outgrown Your Systems? Buyers Say the Partner and the Product are More Important

More information

Best-in-Breed P2P Automation:! A PwC Perspective! Best of Breed P2P Automation PwC

Best-in-Breed P2P Automation:! A PwC Perspective! Best of Breed P2P Automation PwC Best-in-Breed P2P Automation:! A Perspective! Best of Breed P2P Automation 1 Managing Director, US Leader Shared Services and Outsourcing Advisory, Founder and President, Direct Commerce We frequently

More information

Delivering Real-Time Business Value for Aerospace and Defense SAP Business Suite Powered by SAP HANA

Delivering Real-Time Business Value for Aerospace and Defense SAP Business Suite Powered by SAP HANA Delivering Real-Time Business Value for Aerospace and Defense SAP Business Suite Powered by SAP HANA July 2013 Public The real-time opportunity Globalization, worldwide market volatility, and shrinking

More information

Transportation Management

Transportation Management Inventory Optimization Transportation Management Distribution Management Order Management Store Inventory & Fulfillment Planning www.manh.com Delivering end-to-end visibility and control across your global

More information

Sage ERP I White Paper. Driving SMB Efficiency With Business Intelligence

Sage ERP I White Paper. Driving SMB Efficiency With Business Intelligence I White Paper Table of Contents Executive Summary.. 3 Improving Operational Efficiency With BI Is A High Priority.. 3 Why BI Is Important.. 3 BI Incorporates Multiple Applications.. 4 Data Consolidation

More information

Streamline your supply chain with data. How visual analysis helps eliminate operational waste

Streamline your supply chain with data. How visual analysis helps eliminate operational waste Streamline your supply chain with data How visual analysis helps eliminate operational waste emagazine October 2011 contents 3 Create a data-driven supply chain: 4 paths to insight 4 National Motor Club

More information

Achieving Operational Excellence in the Chemical Industry Gaining Integrated Business Insight with Rolta OneView and SAP Software

Achieving Operational Excellence in the Chemical Industry Gaining Integrated Business Insight with Rolta OneView and SAP Software SAP Ecosystem and Partners Achieving Operational Excellence in the Chemical Industry Gaining Integrated Business Insight with Rolta OneView and SAP Software Table of Contents 2 Operating in a Complex Environment

More information

Making Every Project Business a Best-Run Business

Making Every Project Business a Best-Run Business SAP Functions in Detail SAP Business Suite SAP Commercial Project Management Making Every Project Business a Best-Run Business Table of Contents 3 Quick Facts 4 Facilitating Optimal Project Delivery for

More information

SAP Simple Finance Your Key for a Technology Driven Transformation. Chantal Rivard, Senior Solutions Consultant, Solutions Engineering

SAP Simple Finance Your Key for a Technology Driven Transformation. Chantal Rivard, Senior Solutions Consultant, Solutions Engineering SAP Simple Finance Your Key for a Technology Driven Transformation Chantal Rivard, Senior Solutions Consultant, Solutions Engineering The Time, Money & Energy Conundrum Money Time Energy 2014 SAP SE or

More information

ORACLE BUSINESS INTELLIGENCE APPLICATIONS FOR JD EDWARDS ENTERPRISEONE

ORACLE BUSINESS INTELLIGENCE APPLICATIONS FOR JD EDWARDS ENTERPRISEONE ORACLE BUSINESS INTELLIGENCE APPLICATIONS FOR JD EDWARDS ENTERPRISEONE Organizations with the ability to transform information into action enjoy a strategic advantage over their competitors. Reduced costs,

More information

Infor CloudSuite Business

Infor CloudSuite Business Business Achieve a next-generation business strategy in the cloud Whether you re providing services or moving inventory in your home-town, across the country or around the world with Infor CloudSuite Business,

More information

Running your business does not have to be complicated

Running your business does not have to be complicated Sage X3 for Retail Sage for Retail Adopt a faster, simpler, more flexible business and retail management solution with full CRM and HRM capabilities all rolled into one. With Sage X3, you are choosing

More information

Boost the performance of your Accounts Payable and Treasury departments thanks to the Ariba Network

Boost the performance of your Accounts Payable and Treasury departments thanks to the Ariba Network Boost the performance of your Accounts Payable and Treasury departments thanks to the Ariba Network Franck Dupas, Business Networks Executive / SAP France September 9th, 2015 Optimizing Payables Via Invoice

More information

Oracle Business Intelligence Applications Overview. An Oracle White Paper March 2007

Oracle Business Intelligence Applications Overview. An Oracle White Paper March 2007 Oracle Business Intelligence Applications Overview An Oracle White Paper March 2007 Note: The following is intended to outline our general product direction. It is intended for information purposes only,

More information

As CCLP s we re expected to manage a wide variety of operational scenarios while keeping an eye on costs and KPIs.

As CCLP s we re expected to manage a wide variety of operational scenarios while keeping an eye on costs and KPIs. INSPIRING VALUE CHAIN ADVANTAGE A new path to TMS ROI Cloud-Based Transportation Management Systems Shauna Hillier, CCS, CCLP June 3, 2015 Agenda Introduction Transportation Management Systems Cloud-Based

More information

Business Intelligence Meets Business Process Management. Powerful technologies can work in tandem to drive successful operations

Business Intelligence Meets Business Process Management. Powerful technologies can work in tandem to drive successful operations Business Intelligence Meets Business Process Management Powerful technologies can work in tandem to drive successful operations Content The Corporate Challenge.3 Separation Inhibits Decision-Making..3

More information

Business analytics for manufacturing

Business analytics for manufacturing Business analytics for manufacturing Three ways to win Contents 2 What is manufacturing performance management? 4 Budgeting and planning 4 Result one: Smarter supply chains 6 Result two: Increased operational

More information

B2B Integration and Collaboration: Strategies for Building a ROI Business Case

B2B Integration and Collaboration: Strategies for Building a ROI Business Case B2B Integration and Collaboration: Strategies for Building a ROI Business Aberdeen conducted a survey of over 191 supply chain executives (Chief Supply Chain Officer Survey, January 2011) where only 14%

More information

ENTERPRISE MANAGEMENT AND SUPPORT IN THE INDUSTRIAL MACHINERY AND COMPONENTS INDUSTRY

ENTERPRISE MANAGEMENT AND SUPPORT IN THE INDUSTRIAL MACHINERY AND COMPONENTS INDUSTRY ENTERPRISE MANAGEMENT AND SUPPORT IN THE INDUSTRIAL MACHINERY AND COMPONENTS INDUSTRY The Industrial Machinery and Components Industry Manufacturers in the industrial machinery and components (IM&C) industry

More information

MSD Supply Chain Programme Strategy Workshop

MSD Supply Chain Programme Strategy Workshop MSD Supply Chain Programme Strategy Workshop Day 2 APPENDIX Accenture Development Partnerships Benchmarking MSD s Current Operating Supply Chain Capability 1.0 Planning 2.0 Procurement 3.0 Delivery 4.0

More information

Picturing Performance: IBM Cognos dashboards and scorecards for retail

Picturing Performance: IBM Cognos dashboards and scorecards for retail IBM Software Group White Paper Retail Picturing Performance: IBM Cognos dashboards and scorecards for retail 2 Picturing Performance: IBM Cognos dashboards and scorecards for retail Abstract More and more,

More information

ORACLE PROJECT MANAGEMENT

ORACLE PROJECT MANAGEMENT ORACLE PROJECT MANAGEMENT KEY FEATURES Oracle Project Management provides project managers the WORK MANAGEMENT Define the workplan and associated resources; publish and maintain versions View your schedule,

More information

RapidResponse Inventory Management Application

RapidResponse Inventory Management Application This document outlines the RapidResponse Inventory Application Kinaxis RapidResponse allows companies to concurrently and continuously plan, monitor, and respond in a single environment and across business

More information

Intuitive Application Performance Management

Intuitive Application Performance Management Gallium The HP IT Performance Suite Intuitive Performance The need for speed The demand for fast is growing, technology has provided an expanding market with the tools and infrastructure it needs to implement

More information

QlikView for Supply Chain. High Tech

QlikView for Supply Chain. High Tech QlikView for Supply Chain High Tech QlikView for the High Tech Supply Chain Political Increased regulatory and compliance pressures Political uncertainty Heightened environmental concerns Demand for sustainable

More information

Maximizing Your Storage Investment with the EMC Storage Inventory Dashboard

Maximizing Your Storage Investment with the EMC Storage Inventory Dashboard Maximizing Your Storage Investment with the EMC Storage Inventory Dashboard Matt Roberts Application Development Practice Lead Copyright 2008 EMC Corporation. All rights reserved. Today s Agenda Complexity

More information

IBM Sterling Transportation Management System

IBM Sterling Transportation Management System IBM Sterling Management System Drive costs out of transportation with cloud-based TMS Overview In this Solution Overview, you will learn: Why you should seek an on cloud TMS solution How you can better

More information

RapidResponse. Demand Planning. Application

RapidResponse. Demand Planning. Application This document outlines the RapidResponse Demand Application Kinaxis RapidResponse allows companies to concurrently and continuously plan, monitor, and respond in a single environment and across business

More information

12 ways to improve working capital, today.

12 ways to improve working capital, today. FINANCE & ACCOUNTING 12 ways to improve working capital, today. Bradley Palmer Assistant Vice President, Sales and Business Development Accounts Receivable (AR) performance has been deteriorating for two-thirds

More information

Evaluation Guide. Sales and Operations Planning Performance Blueprint

Evaluation Guide. Sales and Operations Planning Performance Blueprint Evaluation Guide Sales and Operations Planning Performance Blueprint Introduction What if it were possible to tightly link sales, marketing, supply chain, manufacturing and finance, so that executives

More information

IBM Cognos BI Overview IBM Corporation

IBM Cognos BI Overview IBM Corporation IBM Cognos Overview 2012 IBM Corporation Overview of Cognos SW Products Cognos is a suite of products to create, Intelligence and Financial (FPM) Solutions IBM Cognos 10.1 All Intelligence capabilities,

More information

Supply Chain Management Build Connections

Supply Chain Management Build Connections Build Connections Enabling a business in manufacturing Building High-Value Connections with Partners and Suppliers Build Connections Is your supply chain responsive, adaptive, agile, and efficient? How

More information

REPORTING AND DASHBOARDS - SMARTVIEW TM

REPORTING AND DASHBOARDS - SMARTVIEW TM REPORTING AND DASHBOARDS - SMARTVIEW TM THE CHALLENGE Too many financial systems in major companies are unable to provide consolidated and drill through reporting functionality is the key area of Working

More information

Managing Multiple Master Data Domains The Cintas Journey Phil Eaton Cintas Corporation Sudhendu Pandey SAP America

Managing Multiple Master Data Domains The Cintas Journey Phil Eaton Cintas Corporation Sudhendu Pandey SAP America [ Managing Multiple Master Data Domains The Cintas Journey Phil Eaton Cintas Corporation Sudhendu Pandey SAP America [ Cintas Overview Founded in 1929 by Richard Doc Farmer as a small business to reclaim

More information

Oracle Business Intelligence Enterprise Edition (OBIEE) Presented by: Rapidflow Apps Inc.

Oracle Business Intelligence Enterprise Edition (OBIEE) Presented by: Rapidflow Apps Inc. Oracle Business Intelligence Enterprise Edition (OBIEE) Presented by: Rapidflow Apps Inc. Agenda Overview Gartner Magic Quadrant for BI Platform Rapidflow Business Intelligence (BI) Solutions Oracle OBIEE

More information