Intuitive Application Performance Management

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1 Gallium The HP IT Performance Suite Intuitive Performance

2 The need for speed The demand for fast is growing, technology has provided an expanding market with the tools and infrastructure it needs to implement purchasing decisions from anywhere in the world at a moment's notice. As customers seek accelerated service delivery, companies are turning to IT for applications that outperform market demand. But IT finds itself faced with a problem domain of increasing complexity: Monolithic systems designed decades ago to service fewer users with less connectivity face scalability problems in the online and mobile era some need to be rebuilt from the ground up Companies are turning to IT for applications that outperform market demand. Scalability is an ongoing problem as worldwide online business transactions continue to grow New technologies like cloud, virtualisation, and mobility create complex connectivity and application deployment scenarios IT skills shortage and distribution (which skills are needed most right now), and the time required to train, creates a delay in taking advantage of the latest technologies Modern software design calls for applications to be created as complex systems of reusable software components that may be shared with other systems, geographically disperse, or provided by third-party vendors over the Internet. Tracking application performance has become nearly impossible. And, with IT under pressure to do more in less time with decreasing budgets, the case for automated application performance monitoring and management systems is undeniable. However, the consensus on what an effective application performance management system should offer has been a matter of opinion among vendors. And solutions are often incomplete in vision and lacking in functionality. Until now...

3 EOH Gallium The perfect Performance (APM) system needs the perfect partner. EOH Gallium is the largest HP Software Platinum Reseller and Support Partner in South Africa with over a decade of experience in the implementation, support, and specialised deployment of HP APM solutions. And, with over 150 personnel dedicated to the success of your HP investment, we're by far the most resourceful local implementer you'll find. We'll help you to achieve optimised return on investment through fast implementation and by integrating your existing performance software with HP IT Performance Suite. Our training division also provides instruction on all HP IT Performance Suite components to ensure your staff use the system to its full potential. Through our call centre and support desk, you'll enjoy responsive, local support with on-site problem-solving and consulting. With several deployment options available, you can acquire and use HP IT Performance Suite either: On-site as a fixed investment As a managed service, administered by EOH Gallium As an outsourced service, run by EOH Gallium. As a Cloud-based service, hosted at our dedicated data centre, for a flexible monthly fee Software as a Service (SaaS) We also provide a change management solution where independent, qualified APM resources act as consultants, mentors, and operators while your staff gain experience in HP IT Performance Suite functionality. At the end of their assignment, you can phase the APM resource out or retain their services as desired.

4 The HP IT Performance Suite The HP IT Performance Suite provides the most complete system ever devised for the automated monitoring of application performance and the management of IT response. IT Performance Suite collects fine-grained execution information from systems of applications down to the smallest software component through existing platform sensors. It harvests information vital to the detection of bottlenecks and failures, including application, networking, and infrastructure components, devices, and even people. It stores this data in the most comprehensive performance database available to build a historical profile of application execution, faults, and improvements. With this information, IT Performance Suite will present a complete picture of system performance status, potential threats, what-ifs, and adherence to SLA's through a set of 50 predefined KPI's that depict IT performance with the kind of metrics business understands. Enjoy a consolidated view of operational performance with customisable, persona-based, scorecards delivered through the IT Executive Scorecard, a high-level dashboard that keeps IT executives in the picture using to-the-point business indicators. HP IT Performance Suite is divided into the following components: Strategy, Planning and Governance: optimise IT for lower cost, less risk, faster deployment and realtime control over projects, portfolios and resources. Security Intelligence and Risk : proactively safeguard digital assets, control the risks associated with cyber crime, and comply with corporate and regulatory policy. Lifecycle : manage your business-critical applications for predictability, agility, quality, visibility, consistency, and simplicity throughout their lifecycle. IT Operations : maximise operational efficiency using intelligent automation and performance management across local, cloud, and hybrid environments. Information : protect data, speed recovery, and reduce complexity, cost and risk in virtual or physical environments. Extensibility, Orchestration, and Analytics: the HP IT Executive Scorecard and open IT Data Model provide an analytical resource that translates operational activity into insights at a KPI level from across your portfolio. This version of HP IT Performance Suite comes with one more outstanding feature...

5 Achieve performance excellence We chose the HP IT Performance Suite because it beat similar products hands-down in performance metrics, analytical features, management information, quick time to value delivery, and return on investment. Visit our website or contact us for a free, no-obligation presentation of how EOH Gallium can inspire your performance. Benefits of HP IT Performance Suite Promotes accelerated service delivery Enterprise-wide application performance visibility Enables IT efficiencies by prioritising urgency Real-time performance data for immediate situational awareness Aligns IT activities with business goals while reducing costs Demonstrates IT value through business-oriented KPI's Makes IT predictable, repeatable, and accountable We'll help you to achieve optimised return on investment through fast implementation and by integrating your existing performance software with HP IT Performance Suite.

6 HP IT Performance Overview Strategy, Planning and Governance Security Intelligence and Risk Lifecycle IT Operations Information Extensibility, Orchestration and Analytics Services and Support Why EOH Gallium? The EOH Value Proposition The largest HP Software Platinum Reseller and only Platinum Support Partner in South Africa Largest number of resources, HP Certified Professional Services and Training Consultants in South Africa Local call centre and on-site support means immediacy of service Support from over 150 dedicated personnel EOH Right First Time philosophy encompasses our Gallium services When you deal with EOH, you participate in our corporate philosophies: 1. We're a people's business, striving to be partners for life through ongoing quality and service. 2. Our Right First Time standard is backed by fully documented methodologies based on global best-practice and industry standards 3. It's the people behind the systems that ensure success, so we find and retain the best people in their professions. That means you'll get the right answers to your problems. 4. Our sensible investment and governance strategies have produced profitable growth for over a decade. We'll serve you well into the future. 5. Our quest for sustainable transformation means you've chosen the right partner, with exceptional empowerment credentials.

7 HP IT Performance Suite Functional Areas STRATEGY, PLANNING AND GOVERNANCE Executive Scorecard IT Financial Project and Portfolio Portfolio Workforce and Vendor SECURITY INTELLIGENCE AND RISK MANAGEMENT Software Security Assurance (SSA) Security Information and Events Network Security APPLICATION LIFECYCLE MANAGEMENT OPERATIONS MANAGEMENT INFORMATION MANAGEMENT Quality Governance Data Centre Automation Availability and Performance IT Service Data Protection System Requirements Performance Validation Information Archiving Client Automation Network Asset Developement Security Validation Configuration System Enterprise Records EXTENSIBILITY, ORCHESTRATION AND ANALYTICS SERVICES AND SUPPORT Assessment Services Managed Services Consulting Support Education It's the people behind the systems that ensure success, so we find and retain the best people in their professions. That means you'll get the right answers to your problems.

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