Oracle Value Chain Execution

Transcription

1 Oracle Value Chain Execution Hotel Grand Hyatt, Santa Cruz 26 th April Shirish Gariba DIESL

2 DIESL Evolution Business Trading Business 3PL Integrated Logistics Service Provider Physical Infrastructure 1 Location 1 Customer 20 Location 5 Customer 4000 Cities covered 176 warehousing Location 4.5 million sq. ft. of warehouse area 100 plus Customer Challenges Only supports core trading business Multiple Systems No single version of truth Disjointed processes IT Infrastructure ERP- SAP Customer Systems Transportation Management Infor Warehouse Management

3 Project Connect Project Details Started February 2010 Implementation Partner TCS Team Size DIESL: 6 TCS: 7 Go Live: November 2010 No of Locations currently onboarded Modules of OTM used: 100 Order Management, Shipment Planning Execution, Track & Trace and Events Management, Financial Settlement Why OTM? Rich & Deep Functionality covering full Shipment Lifecycle (Quote to Cash) N-Tier Architecture Native Multi-Tenant Capability Highly Configurable and User Friendly Quick ROI

4 The Outcome & Benefits Realised High performance transportation optimization Global transportation collaboration and execution Logistics automation with exception management Complete logistics network visibility to its customers Track & Trace Improved shipment planning resulting in increase of Capacity Utilization. Near real time visibility of shipment status leading to proactive exception management Reduction in transportation spend (Buy Side) Improved customer billing accuracy due to ability to capture all costs Reduction in freight settlement time from

5 What s Next? Creation of an executive dashboard to bring in Logistics, Distribution, Operational and Fiscal visibility The Solution The Benefits OTM Fusion Transportation Intelligence Better business insight for the logistics organization Track industry leading and business specific metrics Dimensional reporting and drill in to transactional system to identify issues and take action. (Slice and Dice) Decreased TCO, reduce IT burden Complete pre-built solution Empower business users and analysts to develop their own dashboards, reports, and ad-hoc analysis Completely embedded within the OTM platform Integrated into the user menu Integrated into the security structure

6 There Is a Measurable Gap Between Customer Expectations & Perceptions of 3PL IT Capabilities Business Evolution IT s Ability to Execute Business Execution Gap Business now evolves faster than IT is able to react Time Shippers responding to PL survey - 88%: 3PL IT-based services important - 42%: Satisfied with capabilities

7 Shippers Face a Number of Challenges With 3PL IT Capabilities Lack of integration among internal 3PL systems Inability to provide sufficient order / shipment / inventory visibility Lack of sufficient project management (PM) processes or trained PM personnel Inability to correctly invoice for services provided 27% 26% Too much time required to onboard customer 25% 36% 50% Multiple operating platforms at 3PLs leading to - Varied service experience and processes - Insufficient order / shipment / inventory visibility Lack of project management expertise leads to schedule delays, budget overruns Complex integrations result in long lead times to onboard customers Incorrect billing driven by disconnected, quote-to-cash processes

8 Key Issue: The Quote-to-Cash Process Disjointed, Error-prone, and Does Not Scale Quote Order Plan Execute Monitor Settle Manual quoting, long lead times, inconsistent quotes, developed often using old paper-based contracts, requires specialized personnel No central repository for quotes, inability to track quote expiry dates, Inability to analyze lost business, revenue leakage Decoupled quoting, booking, pickup, and transportation processes Limited use of enterprise-wide tools to aggregate and forecast customer demand to drive resource planning Manual routing and consolidation of shipments Manually intensive operational accounting Inability to monitor shipment flow in real-time via carriers, lack of visibility to cost accruals and profitability through the shipment lifecycle Inaccurate billing, customer billing disputes, revenue leakage increased DSO

9 SOFTWARE. HARDWARE. COMPLETE.

10 OTM 6.0 Overview OTM Value Proposition DIESL Transaction Flow Fusion Transportation Intelligence Customer-Vendor Integration Change Management Process

11 Oracle Transportation Management Overview

12 OTM Value Proposition Oracle Transportation Management Consolidate Loads / Moves Select Modes & Carriers Continuous Planning Book / Tender Event Management Track & Trace Audit / Settle 100% Web-Based Highly Configurable Global Business Support Orders Product Location Item Master On-Time Performance Planned Shipment Confirmed Shipment Customer Satisfaction Payment Vouchers Invoice Check and Match Carrier Analysis Tender Offer Tender Response Ship Status Invoice Planned Shipment Order Status ASN Order / Release Information Order Mgmt Warehouse & Inv Mgmt Internal Systems Financials Service Providers Trading Partners Source : Oracle Corporation

13 DIESL Transaction Flow Order Base Order Release (CN) Shipment Shipment Events update Proof Of Deliver (POD) Invoice Generation and Approval Order Base > Order Release (CN) > Shipment > Shipment POD > Invoice Generation > Invoice Operations Approval > Invoice Finance Approval > Interface to SAP

14 Fusion Transportation Intelligence - An Overview Next generation Business Intelligence provides more than just queries and reports Enabler for fact-based decision making Actionable insight + fact-based decisions = more efficient operations, decreased overall costs, improved service New BI workflows Carrier Scorecard is available along with the Change Service Provider action Tender Performance is available along with the actions Secure Resources, Tender Shipment & Secure Resources By Planner Transit Time Variability is available along with the action Change Shipment Details Change Schedule

15 Customer-Vendor Integration : Bringing Customer Delight Customer DIESL Review & Approve Shipment Tender Accept Tender Pick-up Transport Deliver EDI 204: Load Tender Internet: Picked-up Wireless: En route Internet: Delivered Intermodal Support: Ocean, Air, LTL, TL, Rail Electronic (EDI), Internet, and wireless communication Share forecast, tender shipments, shipment status, delivery confirmation Automated dock scheduling and partner collaboration Source : Oracle Corporation

16 Thank you