User Guide. A clever person solves a problem. A wise person avoids it. - Albert Einstein

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1 User Guide A clever person solves a problem. A wise person avoids it. - Albert Einstein

2 Congratulations with your Pronto purchase! We hope you ll love it as much as we do. 1. OVERVIEW 3 2. SET UP 5 3. ADD OTHER DEVICES 8 4. DELETE A DEVICE 9 5. ADD ANOTHER ROOM DELETE A ROOM SET FAVORITE CHANNELS SET FAVORITE SHOWS PROFILE SETTINGS SELECT INPUT FOR YOUR DEVICES LEARNING SOCIAL NETWORK CHANGE SERVICE PROVIDER CONNECT ANOTHER IOS DEVICES WITH THE PRONTO FOR THE FIRST TIME CONNECT ANOTHER IOS DEVICE WITH THE PRONTO AFTER HAVING IT SET UP FOR THE FIRST TIME UPDATE PRONTO SOFTWARE RESET PEEL SMART REMOTE APP RESET PRONTO IR EXTENSION CABLE TROUBLESHOOTING 27 2

3 1. Overview Pronto frontside view Red LED Pronto backside view Reset button Jacket hole for IR extension cable 3

4 Live TV screen or Homepage on the Peel Smart Remote app Menu Remote Control Browse content based on Top Picks, TV Shows, Movies or Sports Remote Control screen on the Peel Smart Remote app Back Allows you to Change Room or go to Room Settings Shows your current activity, change activity by tapping on it Swipe from right to left to go to devices Swipe from bottom to top to show the channel guide 4

5 2. Set up Let s get started by following the below set up instructions. 1) Insert the 4 AA alkaline batteries in the Pronto as instructed below. 2) Place Pronto in line of sight with your other IR devices 3) Download the Peel Smart Remote app from the AppStore. 5

6 4) Once you ve downloaded the app, open the Peel Smart Remote app and tap Start. 5) Select your country and enter your postal code. Select your TV Service Provider. In case you do not have a TV Service Provider you can select any in order to move to the next screen and tap Done (4). (4) 6) When you are on the homescreen of the Peel Smart Remote app press the remote icon in the right top corner. Make sure that you tap Set up Pronto and select the Pronto device you like to connect to. Here you need to make sure that your Bluetooth is turned on, otherwise you will not be able to connect with the Pronto. 6

7 7) Select your TV brand. Tap the on/off button. In case your TV turns on (or off in case the TV was already turned on) tap Yes (3a). In case it didn t turn on tap No (3b) and test the next buttons till your TV turns on (or off in case the TV was already turned on). (3b) (3a) 8) In the next step you need to confirm if you have a cable or satellite box. Select your brand from the list (A) or find it through the option Show all brands (B). In case you don t have a cable box or satellite box tap I don t have a Cable/Satellite box (C). (A) (B) (C) 9) Once you ve finalized the above setup go back to the homescreen where you can edit your channel list to match your lineup. Deselect in this list the channels that you don t want to appear in your EPG (=Electronic Program Guide) and tap Done when finished. 7

8 3. Add other devices In case you want to add other devices besides your TV and set-top box such as DVD player, Blu-ray player, streaming media players, etc., please follow below steps. 1) When you have the app on the Live TV screen tap the remote icon in the right top corner. Tap the watching activity button and tap Add Device. 2) Tap the device type from the list that you would like to add. From the list select your brand (2a) or tap Show other brands (2b) to see the full list with available brands. (2a) (2b)!!! In case you can t find your brand tap Can t find my Brand and fill in your , brand and model to have your device listed in the Peel database and tap Send. You will be informed when your device has been added to the database. 3) You can repeat the above steps for all your devices that you would like to control through the Peel Smart Remote app. 8

9 4. Delete a device 1) Go to Settings and select the room where you would like to delete a device. 2) Scroll down the next screen till you see the section Devices and tap the device that you would like to have deleted. 3) Tap in the next screen Delete and confirm Delete device. 9

10 5. Add another room In case you want to set up another room where you have another TV or other home entertainment or smart home devices, please follow below steps.!!please note that Pronto is working through Bluetooth, so please keep in mind that you might need to take the Pronto along with you when moving to another room as Bluetooth only works in a range of 32ft or 10m. Another option is to buy an additional Pronto in case you don t want to carry it around from room to room. 1) Go to menu and tap Settings. In section Room tap Add Room and select the preferred room (3a) you would like to set up. In case the room is not listed select Other (3b) and change it to your preferred room name. (3a) (3b) 2) Follow the same steps from 5) till 8) from the setup section. 10

11 6. Delete a room 1) Go to menu and tap Settings. In section Room select the room that you would like to have deleted. 2) Tap the button Delete Room and confirm by tapping in the next screen Confirm deleting Room. 11

12 7. Set favorite channels 1) Tap Favorites in the menu. 2) Tap the + sign and add your favorite channels and tap done when you are finished. 12

13 8. Set favorite shows 1) Tap TV shows and select your favorite show and tap more. 2) Tap the thumbs up icon and now your show will appear through your favourites in your favourite shows list. 13

14 9. Profile Settings You can remove certain genres of TV shows and movies or certain type of sports you are not interested in and you can change the order of appearance in your EPG as well by following the below steps. 1) Tap Settings in the menu and select Genres in the Profile section. 2) Drag the different genres in your preferred order and deselect any genre that you don t like. Tap the back sign once you are finished. 3) The movies and TV shows will now appear in your preferred order and deselected genres will not appear anymore in your EPG. 4) You can repeat above steps for your Sports as well. 14

15 10. Select input for your devices This feature makes it possible to switch with one tap from one activity (e.g. watching DVD) to another (e.g. watching Apple TV) without manually need to change the input of your TV settings. 1) Go to Settings and tap the room where you would like to select the inputs. 2) 3) Scroll down in the next screen till you see Activities and tap to configure. 4) Go to input setting and select the correct input for your device that s connected to the TV and tap Done. 15

16 11. Learning In case you want to give different commands to your preprogrammed remote control you can reprogram the code by following below steps. 1) Go to Settings and tap the room where you would like to learn a button for the device that you have in that room. 2) Scroll down to Devices and select the device where you would like to learn an IR code. In the next screen tap Edit in the Control Protocol section. 3) Press the button on your physical remote while pointing it at Pronto. Once the code is learnt (the button will turn blue when it detects a successful IR learn), test the code by tapping on the Test button. 16

17 4) When the test was successful tap 'Yes (A). When it was not successful tap No (B) and try again. (B) (A) 17

18 12. Social Network This functionality makes it possible to see what people are talking about on Twitter related to a particular TV show in your EPG. 1) Tap Settings and scroll down till you see the section Social Network and turn on Twitter. 2) Now you will be prompted to enter your username or and password in order to authorize the Peel app to use your Twitter account. Once you are finished you can tap Authorise app. In the next screen tap Authorise app again. 3) Now when people will be talking about a particular show or movie on Twitter this will appear in the feed of that particular show when you tap on the show in your EPG. 18

19 13. Change Service Provider In case you have changed from a TV service provider or satellite provider to another one you can change this in the Peel Smart Remote app settings as well by following the below steps. 1) Go to settings and tap the room where you would like to change the service provider. 2) Tap Service provider and confirm Change Provider. 3) Enter your postal code and tap the search icon. Select your service provider and tap Next (4). (4) 19

20 14. Connect another ios devices with the Pronto for the first time When you want to connect with another ios device to the same Pronto for the first time you can follow below steps. 1) Open the Peel Smart Remote app and tap Start. 2) Select your country and enter your postal code. Select your TV Service Provider. In case you do not have a TV Service Provider you can select any in order to move to the next screen and tap Done (4). (4) 3) When you are on the homescreen of the Peel Smart Remote app press the remote icon in the right top corner. Make sure that you tap Set up Pronto. Here you need to make sure that your Bluetooth is turned on, otherwise you will not be able to connect with the Pronto. and select the Pronto device you like to connect to. 20

21 4) First you need to select the Pronto device that you want to connect to. In case it s still connected to the other device it will have a red dot which means that you can t pair for the moment the Pronto with the new ios device. In order to do so turn the Bluetooth off from the other ios device as the Pronto might still be connected to the old ios device. Now the Pronto device will turn green for the new ios device which means it s ready to pair by tapping it. New ios device Old ios device New ios device New ios device 5) Once you have finalized above steps you can go further with the set up steps as indicated in the set up section from step 7 till step 9. 21

22 15. Connect another ios device with the Pronto after having it set up for the first time Multiple ios devices can connect with the Pronto but only 1 ios device at a time can send commands to the Pronto. In order to have the correct device connected with the Pronto pay you need to pay careful attention by following the below instructions: 1) When device A is connected with the Pronto and active with the Peel Smart Remote app, device B will not be able to establish a connection with the Pronto. In order to do so you need to turn off the Bluetooth in the iphone settings of device A. In case you still can t connect with the Pronto open the battery door of the Pronto for more than 5 seconds and close it again or press the reset button of the Pronto for more than 5 seconds. 2) When device A is connected with the Pronto but not active over 5 minutes with the Peel Smart Remote app, device B will be able to establish automatically a connection with the Pronto. In case device A is not able to establish a connection you might turn off the Bluetooth in the iphone settings of device B. In case you are still not able to establish a connection with the Pronto open the battery door of the Pronto for more than 5 seconds and close it again or press the reset button of the Pronto for more than 5 seconds. 22

23 16. Update Pronto Software 1) Go to settings and select a room. In the next screen you need to tap Pronto, please make sure that Pronto has status Connected as shown in the below otherwise you will not be able to execute the software update. 2) In the next screen you need to tap Update Software and confirm you want to execute the Software Update. In case your Pronto has already the latest Firmware Update you can tap Close. 23

24 17. Reset Peel Smart Remote app In case you want to reset the app you can do so by following below steps.!!! Please be aware by resetting the app you will delete all your settings and you will need to reprogram all your home entertainment devices, set up your profile, add your Twitter account, etc. Tap Settings and scroll down to the bottom of the next page and tap Reset App and tap Confirm Reset. 24

25 18. Reset Pronto In case you want to reset the Pronto press the reset button of the Pronto for more than 5 seconds with a small pin. The red LED of the Pronto will start to blink. Once the Pronto has been able to pair with your smartphone through the Peel Smart Remote app the red LED will stop to blink. 25

26 19. IR extension cable Together with the Pronto there is an IR extension bundled in the packaging. This IR extension cable enables you to store all your entertainment devices together with the Pronto in the cupboard while you can still control all your home entertainment devices. All you need to do, is to plug the IR extension cable in the Pronto and attach the IR eye on the IR transmitter of your TV. 26

27 20. Troubleshooting A. I can t connect with my Pronto. 1) First check in your iphone settings if Bluetooth is turned on. 2) If point 1 is not working check if any other devices are not connected with the Pronto by turning off the Bluetooth in the iphone settings of the other devices. 3) If the above is not working open the battery door of the Pronto for about 5 seconds and close the lid again or press the reset button of the Pronto device for more than 5 seconds. Now you should be automatically connected with the Pronto. B. I don t find the brand name of my device in the list of devices 1) Make sure that you selected the correct device type (e.g. when you want to add a Blu-ray player make sure you don t tap DVD player instead). 2) In case the above step is not working tap Can t Find My Brand and enter your , Brand and Model and tap Send. You will be notified when your device has been added to our database. Please see the FAQ if you have any issues. Thanks for becoming a valued Pronto Peel customer! 27

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