The easy way to accept EFTPOS, Visa and MasterCard payments on the spot. Mobile Users Charging your PayClip. 2. Downloading the PayClip app.

Size: px
Start display at page:

Download "The easy way to accept EFTPOS, Visa and MasterCard payments on the spot. Mobile Users... 2. Charging your PayClip. 2. Downloading the PayClip app."

Transcription

1 PayClip User Guide The easy way to accept EFTPOS, Visa and MasterCard payments on the spot. Contents Getting started made easy 2 Information for Merchants Mobile Users Customer support Getting to know your PayClip device. 2 Charging your PayClip. 2 Downloading the PayClip app. 3 Compatible smartphones Finding your way around the PayClip app. 3 Logging into the PayClip app Forgotten your PIN?. 3 Information for Merchants. 3 Logging into the BNZ PayClip Merchant portal Setting up Mobile Users in the BNZ PayClip Merchant portal Pairing PayClip to your smartphone. 4 Navigating the Settings menu in the PayClip app. 4 The Signature Verification Code. 5 How to set up your Signature Verification Code Processing transactions. 5 Taking a payment. 5 Here s how to process your first transaction using PayClip Entering in the amount Checking the amount Tap or insert/swipe card Obtaining customer signature Payment notifications and errors Issuing your customer with a receipt. 7 Processing a refund. 7 Security of your PayClip device and smartphone. 8 What to do if you lose your PayClip

2 PayClip User Guide The easy way to accept EFTPOS, Visa and MasterCard payments on the spot. Getting started made easy This User Guide gives you all the information you need on how to use PayClip. It introduces you to your PayClip device and the PayClip app so you can get started. It also walks you through how to make simple everyday transactions and how to process refunds. Information for Merchants If you re the Merchant, please refer to page 3 of this User Guide for information on how to complete the registration process in the BNZ PayClip Merchant portal and, more importantly, how to set up Mobile Users. Visit bnz.co.nz/paycliphelp for a quick guide for Merchants. Mobile Users Please visit bnz.co.nz/paycliphelp for a quick guide for Mobile Users, including information about PayClip-compatible smartphones. Customer support If you are having problems using PayClip, please contact BNZ on Getting to know your PayClip device 1. Your PayClip device. 2. Bluetooth icon: Will flash to show that the device is transmitting. 3. Magnetic reader: If your customer s card doesn t have a chip, they need to swipe it through the magnetic reader. 4. Micro USB: Used for charging your PayClip. 5. Power Button: To power off the device hold the power button down for about 5 seconds. The message ***Shutting Down *** will appear when the device is being powered down Card slot for cards with a chip: If your customer s card has an embedded chip they need to insert it into the card slot. 1 6 Charging your PayClip Remember, you must fully charge your PayClip before using it for the first time. It is also advisable to recharge it regularly so it s ready for use when you need it. To charge your PayClip, plug one end of the USB cable (which comes with the PayClip) into your PayClip and the other into: A standard USB charger, or A powered USB port on your computer. Important note: Leaving the device in sleep mode does use power and will drain the battery. Remember to turn it off when not in use to conserve the battery. To check how much battery charge your PayClip has remaining, in the PayClip app, swipe right for the Settings menu and select About. You ll find more information about how to do this on page 4. 2

3 Downloading the PayClip app Before you re able to take your first payment, you need to download the free PayClip app onto your smartphone. Compatible smartphones: PayClip is compatible with Apple smartphones that support operating system ios7 and above and Android smartphones that support 4.0 and above. If you have an Apple iphone TM, follow these instructions 1 : If you have an Android TM phone, follow these instructions: 1. Visit the App Store Search for BNZ PayClip. 3. Download the free PayClip app onto your smartphone. 1. Visit Google Play Search for BNZ PayClip. 3. Download the free PayClip app onto your smartphone. Important note: You will need to create a user account with Apple or Google, before you can download the PayClip app. Finding your way around the PayClip app The PayClip app lets you process transactions using your PayClip and smartphone. Now you have the PayClip app on your smartphone, spend a couple of minutes getting to know your way around it. It will make processing your first few transactions quick and simple. Logging into the PayClip app 1. Open the PayClip app on your smartphone. 2. At the prompt, login to the app by entering your user ID and PIN. Important note: When you login to the PayClip app for the first time, you ll be prompted to enter the user ID and temporary PIN that was ed to you. You ll also be required to enter the new user activation code that will be sent to your mobile phone. Note you ll be asked to change your PIN as part of this process. Activation codes expire after 30 days. Forgotten your PIN? If you have forgotten your login details, within the PayClip app, click on Get Help which allows you to reset your PIN or call us on Option 2 and we ll send them to you again. Information for Merchants Important note: This section contains important information for Merchants. You can skip this section if you re not the Merchant. The BNZ PayClip Merchant portal is where you ll manage all aspects of PayClip for your business, including the ability to: View all transactions relating to your Merchant account. Set up Mobile Users who can use your PayClip. Manage your PayClip and disable it in the event it s lost or stolen. Enter your receipt/business details. Logging into the BNZ PayClip Merchant portal 1. You can access the BNZ PayClip Merchant portal at payclip.co.nz. 2. At the prompt, login by entering your username and password. Important note: When you login to the BNZ PayClip Merchant portal for the first time, you ll be prompted to enter the username and the temporary password we ed to you. Note you ll be asked to change your password as part of this process. The activation code sent to your mobile phone will need to be entered to complete the process. 1. ipad and iphone are trademarks of Apple Inc., registered in the US and other countries. 2. App Store is a service mark of Apple Inc. 3. Google Play is a trademark of Google Inc. 3

4 Setting up Mobile Users in the BNZ PayClip Merchant portal Before you can use the PayClip app you need to set up your Mobile Users. Even if you re the only person in your business using PayClip, you need to set yourself up as follows: 1. Login to the BNZ PayClip Merchant portal. 2. Click Manage Mobile Users. 3. Select Add a Mobile User from the main screen. 4. Enter your address (this will become your username in the app), name and mobile number. Check the box if you d like to be able to perform refunds within the app. 5. We ll send you an containing your username and a temporary PIN. We ll also send a new user activation code to your mobile phone, which you ll need the first time you login to the PayClip app. You ll be asked to change your PIN during this process. You should also set up any people who you wish to use your PayClip. Repeat the process above, entering the details (including their unique address) for each new Mobile User you wish to set up. Each user will also receive an activation code on their mobile phone. Pairing PayClip to your smartphone 1. Switch your PayClip on. You will see a battery and Bluetooth indicator when the device is ready. 2. Press Settings on your smartphone. 3. Navigate to Bluetooth and ensure it is switched on. 4. Find your PayClip listed under Devices and select it by tapping it. 5. A popup message will appear with a code. Press Pair. 6. The same code in the popup message on your smartphone should now appear on your PayClip. Click the green Tick button (located bottom right on the face of your PayClip). 7. Check that the PayClip listed on your smartphone now shows Connected. If not, start the process again from Step 1. Navigating the Settings menu in the PayClip app Swipe right in the PayClip app to access the Settings menu. Now you re logged in to the PayClip app, you ll use this screen to manage all basic operations. You ll find the following options: New Sale: Used to begin a new transaction. Transaction History: Shows all processed transactions made by the Mobile User. You ll visit this screen to process a refund (see page 7). Security Settings: Used for entering and changing your Signature Verification Code (see below). Support: Contact details for help and support for PayClip. About: Used to find information about your PayClip, including how much battery charge is remaining. Logout: Used to exit the PayClip app. Important note: The Signature Verification Code is defaulted to If you do not set your own code, this will be your code. 4

5 The Signature Verification Code (optional) The Signature Verification Code ensures the Mobile User has an opportunity to check the customer s signature before a transaction begins processing. To enable this feature you should set up a four-digit Signature Verification Code within the app. How to set up your Signature Verification Code 1. Swipe right in the PayClip app to access the Settings menu. 2. Select Security Settings. 3. Check Signature Verification is set to On, select a PIN and follow the on-screen instructions to set and confirm your four-digit PIN. The Signature Verification Code is stored within the PayClip app on that smartphone. So if you login to the PayClip app on someone else s smartphone using your own user ID and PIN, you ll need to set a new Signature Verification Code. You can do this at any time without having to know the previous code you (or someone else) had set. Processing transactions You now have all the information you need to get started. Over the next few pages we ll walk you through how to process a simple transaction using PayClip. Taking a payment Here s how to process your first transaction using PayClip 1. Turn on your Payclip. 2. If you haven t already paired the Payclip device with your smartphone, please do so now (see page 4). 3. Open the PayClip app on your smartphone. 4. At the prompt, login to the app by entering your user ID and PIN. Entering in the amount The PayClip app defaults to the New Sale screen. This is so you can take payments quickly at the point of sale. 1. Enter the value of your transaction in the amount field. For example, the value of your transaction is $ Type If you enter an amount incorrectly, or your customer changes their mind about a transaction, use the backspace key (located at the bottom right hand corner of the key pad). 3. Enter a short description, if required, in the notes field. It will appear in your transaction history on the portal. 4. Press Next for iphone or press the green Tick for Android to proceed. Checking the amount 1. You ll be prompted to check the amount before you continue to the next stage of the transaction. 2. Press Cancel to stop the transaction going to the next stage or Confirm to proceed with the payment. 5

6 Tap or insert/swipe cards Next you ll be prompted to select either Tap or Insert/Swipe your customer s card. The front of the card should always be face up. 1. If the customer wants to use their contactless card and the transaction value is $80 or less: Press Tap. Ask the customer to tap the PayClip device with their card. No PIN will be required. If the customer wants to use their contactless card and the transaction value is greater than $80: Press Tap. Ask the customer to tap the PayClip device with their card and have them enter their PIN. 2. If the customer has a card with a chip: Press Insert/Swipe. Ask the customer to insert their card into the card slot, chip first, and have them enter their PIN. 3. If the customer has a card without a chip: Press Insert/Swipe. Ask the customer to swipe the card through the magnetic reader. They can swipe the card in either direction (left to right or right to left). 1 2 Important note: PayClip accepts EFTPOS, Visa and MasterCard cards only. PayClip does not support American Express or Diners or any other card types. Transactions with these will be declined. If your customer s card has a chip, you must insert the card into the card slot. You cannot swipe credit cards with chips through the magnetic reader. If the credit card does not have a chip you will need to swipe the magnetic strip. The customer will need to enter their PIN when prompted. 3 Obtaining customer signature (if required) If it s required, the PayClip app will prompt you to obtain the customer s signature on your smartphone screen. Rotate the screen to the correct orientation shown in the app. 1. Obtain the customer s signature by getting them to sign the screen using their finger. If the customer makes a mistake, press Clear to allow them to sign again. 2. Check their signature against the one shown on their card (if the customer s card is in the card slot, it s safe to remove it now). If the signature doesn t appear correct and you re concerned about the validity of the card, press Void to cancel the transaction. 3. Press Signature Verified if you re happy tp proceed. 4. If you enabled the Signature Verification Code setting you ll be prompted for your four-digit Signature Verification Code (see page 5). Important note: The Signature Verification Code is not the customer s four-digit card PIN. See page 5 for more information. 6

7 Payment notifications and errors The PayClip app tells you when the transaction has been authorised. There may be occasions when you receive an error message to let you know why a transaction has not been processed. Transaction declined: This may be a result of the customer not having sufficient funds to complete payment. Or you re processing a refund (see below) and the customer has not presented you with the card they used to pay in the original transaction. Transaction cancelled: This may occur if anything has interrupted the transaction process, such as a phone call. If this happens you should try taking the payment again. You have exceeded your maximum daily transaction limit: This is when you ve exceeded your daily transaction limit. If you re the Merchant, call us on Option 2 and we may be able to increase the limit for you. Issuing your customer with a receipt 1. If your customer would like a receipt for the transaction, enter their address or mobile phone number and press Send. 2. If they do not want a receipt, press Done to finish the transaction. Success you ve transacted using PayClip! Processing a refund You can easily process refunds in the PayClip app. The customer must present you with the same card that was used to process the original transaction and, ideally, their transaction ID (which was ed/texted to them if they requested a receipt). 1. First, locate the original transaction. You do this in Transaction History, which is accessed through the Settings menu in the PayClip app (swipe right from anywhere within the app). 2. Scroll through the records to find the original transaction (use the customer s name and/or the last four digits of their card to locate it). Or search using the reference number on the customer s receipt. 3. Once located, select the transaction to be taken to the Transaction Details screen. 4. Press Refund and follow the on-screen prompts. It s similar to taking a new payment. Important information: You can only process refunds in the PayClip app if you re authorised to do so. If you re the Merchant you can set yourself up to do this in the BNZ PayClip Merchant portal. You cannot refund more than the original transaction amount. There s no time limit on processing refunds. If you accidentally processed a transaction for the wrong amount, we suggest you refund the entire amount and then process the transaction again, rather than refunding part payments. 7

8 Security of your PayClip device and smartphone Security of your information is paramount. That s why you need a user ID and PIN to login to the PayClip app. You should note that no customer information or card details are held on the app or on a Mobile User s smartphone. We recommend all Mobile Users of your PayClip device take the following actions: Set a security PIN on the PayClip app that is not generic and not easily guessed. Log out of the PayClip app whenever they re not using PayClip. Place a security PIN/password/swipe pattern that is not generic or not easily guessed on any smartphone they use with their PayClip, as additional protection in the event both items are stolen or left unattended. What to do if you lose your PayClip You should report any lost or stolen PayClip devices by calling us on Option 2. We can disable your PayClip device for you. If you re the Merchant, or it s out of hours (evenings and weekends), you can suspend a Mobile/reader user or disable your PayClip device in the BNZ PayClip Merchant portal. If you suspend a Mobile/reader user If you ve disabled your PayClip (or we ve done this for you), for security reasons you must contact BNZ to have it re-enabled (e.g. if you find your PayClip device after you thought it was lost). (5422)

PayClip User Guide. Getting started made easy. Get to know your PayClip device. Charging your PayClip device. Information for Merchants.

PayClip User Guide. Getting started made easy. Get to know your PayClip device. Charging your PayClip device. Information for Merchants. TM PayClip User Guide The easy way to accept Visa and MasterCard credit and debit card payments on the spot. Getting started made easy This User Guide gives you all the information you need on how to use

More information

Manual. Start accepting card payments with payleven

Manual. Start accepting card payments with payleven Manual Start accepting card payments with payleven The Chip & PIN card reader Top Magnetic stripe card reader Front Bluetooth symbol Battery life 0-button (pairing button) Cancel Back Confirmation Bottom

More information

WorldPay Mobile Demonstration

WorldPay Mobile Demonstration Demonstration 2014 1 Creating your Merchant Portal Login 1. Before using WorldPay Mobile, you will need to create a Merchant Portal account by going to Portal.WorldPay.us and clicking Create My Account.

More information

Mobile credit & debit card acceptance for your Smart Phone or Tablet. MobilePAY Shuttle

Mobile credit & debit card acceptance for your Smart Phone or Tablet. MobilePAY Shuttle Mobile credit & debit card acceptance for your Smart Phone or Tablet MobilePAY Shuttle User Information Record your Merchant Account and other useful information here. From time to time, you may need quick

More information

Pogo> User Guide. for iphone, ipad and ipod touch

Pogo> User Guide. for iphone, ipad and ipod touch Pogo> User Guide for iphone, ipad and ipod touch Introduction to Pogo> This document provides detailed information on how best to use the Pogo> application to benefit your business. The intention is to

More information

mcashier User Guide To accept payments To cancel a payment

mcashier User Guide To accept payments To cancel a payment mcashier User Guide To accept payments 1. Enter the purchase amount in the app. If desired, you can enter a reference under the amount (e.g. the product name). The reference will appear on the receipt.

More information

MobileMerchant Application Guide

MobileMerchant Application Guide MobileMerchant Application Guide United Kingdom Ireland Version 6 Android: Google Play is a trademark of Google Inc. Apple: Apple, the Apple logo, iphone and ipad are trademarks of Apple Inc., registered

More information

Mobile credit & debit card acceptance for your iphone

Mobile credit & debit card acceptance for your iphone Mobile credit & debit card acceptance for your iphone Datecs Bluepad50 PIN pad Contents Content. Page. User Information...... 1. CardEase Mobile - Introduction......... 2. Basic requirements........3.

More information

Using the Square. [norepy@messaging.squareup.com] within

Using the Square. [norepy@messaging.squareup.com] within Using the Square Square is an electronic payment system that allows users to accept credit card payments on mobile devices (iphone, ipad, ipod touch, or an Android device). STEP 1 - Sign up When registering

More information

User Guide. for Card Reader and Payment Application

User Guide. for Card Reader and Payment Application User Guide for Card Reader and Payment Application Introduction to Pogo> This document provides detailed information on how best to use the Pogo> application to benefit your business. The intention is

More information

Wind River Financial iprocess Setup Guide for IOS Devices

Wind River Financial iprocess Setup Guide for IOS Devices Wind River Financial iprocess Setup Guide for IOS Devices (Requires ios 4.3 or later. Compatible with iphone, ipad, and ipod touch. This app is optimized for iphone 5.) Table of Contents (Clickable Links):

More information

Mobile PayWay. User guide

Mobile PayWay. User guide Mobile PayWay User guide The following help desks and authorisation centres are available to you 24 hours a day, 7 days a week. St.George Electronic Banking Service Centre Service and Sales Support Help

More information

User Guide: Apple devices

User Guide: Apple devices 1 User Guide: Apple devices Your details You may need these details from time to time. So it can be handy to have them here. But if you do record them, make sure you keep this guide somewhere safe. Your

More information

Your Guide to PayAnywhere

Your Guide to PayAnywhere Your Guide to PayAnywhere Items included: 1. Frequently Asked Questions Answers to FAQ about the PayAnywhere program 2. Apply Site Guide Refer to this section for helpful hints on applying for your PayAnywhere

More information

Quick IWL255 Merchant Operator Guide

Quick IWL255 Merchant Operator Guide Quick IWL255 Merchant Operator Guide Easy loading printer IWL255 Terminal Features Integrated contactless reader USB connector Magnetic card reader Navigation keys Smart card reader Key Functions Power

More information

Mobile PayWay User guide

Mobile PayWay User guide Mobile PayWay User guide Phone numbers Westpac Merchant Business Solutions Help Desk Service, Sales and Support Card reader difficulties Westpac Key Auth Service Cardholder Behaving Suspiciously Note:

More information

How to connect your D210 using Bluetooth. How to connect your D210 using GPRS (SIM Card)

How to connect your D210 using Bluetooth. How to connect your D210 using GPRS (SIM Card) D210 En User Guide Content 3 Introduction 3 Scope 3 Related Documentation 4 Internet Connectivity 4 Using D210 with Mobile Phone 5 Using D210 with wireless (Wi-Fi) router 6 Using D210 with GPRS (requires

More information

Guidelines for Accepting Card Payments via Card Reader for Smartphones

Guidelines for Accepting Card Payments via Card Reader for Smartphones Guidelines for Accepting Card Payments via Card Reader for Smartphones To use the service, you must have: an account at Swedbank; access to Business Internet Banking; agreement for payment card acceptance;

More information

Revision Date: March 2016

Revision Date: March 2016 Revision Date: March 2016 Contents Quick-Start Guide 5 Performing a Transaction in Four Steps 5 Prerequisites 5 Processing a Transaction 5 Getting Started with Converge Mobile 6 What Is Converge? 6 What

More information

Wind River Financial iprocess Setup Guide for Android Devices

Wind River Financial iprocess Setup Guide for Android Devices Wind River Financial iprocess Setup Guide for Android Devices Contents: iprocess account setup 2 Installing iprocess on your Android device 3 Configuring the iprocess app 8 Attaching the iprocess card

More information

How to connect your D200 using Bluetooth. How to connect your D200 using GPRS (SIM Card)

How to connect your D200 using Bluetooth. How to connect your D200 using GPRS (SIM Card) D200 En User Guide Content 3 Introduction 3 Scope 3 Related Documentation 4 Internet Connectivity 4 Using D200 with Mobile Phone 5 Using D200 with wireless (Wi-Fi) router 6 Using D200 with GPRS (requires

More information

Quick Merchant Operator Guide Emmy

Quick Merchant Operator Guide Emmy Quick Merchant Operator Guide Emmy 1. Emmy Terminal Features ❶ ❶ Magnetic Strip Reader ❿ Bluetooth is not connected ❷ Integrated Contactless Reader ❷ ❿ Bluetooth is connected and ready ❸ Battery Indicator

More information

Leo (for any device) User Guide. 1. Important information to protect your business

Leo (for any device) User Guide. 1. Important information to protect your business User Guide 1. Important information to protect your business The following steps should be followed at all times to protect you and your customers from fraud. You must ensure that the software application

More information

Using PAYD. Mobile app. For Android TM devices (05/13)

Using PAYD. Mobile app. For Android TM devices (05/13) Using PAYD TM Mobile app For Android TM devices TM (05/13) Contents Important: Read First........................... 2 TM Set up the app.................................. 3 Connect the card reader.........................

More information

User Guide: VirtualMerchant Mobile

User Guide: VirtualMerchant Mobile User Guide: VirtualMerchant Mobile Two Concourse Parkway, Suite 800, Atlanta, GA 30328 Elavon, Incorporated 2013. All Rights Reserved Copyright Copyright 2013 Elavon, Incorporated. All rights reserved.

More information

Get to know PayAnywhere.

Get to know PayAnywhere. Get to know PayAnywhere. Hello there! Applying for PayAnywhere How do I get $5,000 free in transactions? PayAnywhere will waive processing fees up to $5000 for the first six months after account approval

More information

MetaTrader 4 for Android TM Guide

MetaTrader 4 for Android TM Guide MetaTrader 4 for Android TM Guide Android is a trademark of Google, Inc. Logging in Upon downloading and installing MetaTrader 4 for Android TM from Google Play, you will see the Metatrader 4 icon appear

More information

Contents Error! Bookmark not defined.

Contents Error! Bookmark not defined. PayFox User Guide Contents Table of Contents... Error! Bookmark not defined. Product Overview... 3 Peripheral Devices... 3 Product Features and Functionality... 4 Account Activation Programming Enablement...

More information

Apple Pay Questions & Answers

Apple Pay Questions & Answers Apple Pay Questions & Answers Member FDIC Welcome Questions and Answers About Apple Pay Thomaston Savings Bank is pleased to announce that its customers may now use Apple Pay to make purchases with their

More information

mpos Solution A: Visa, MasterCard and JCB are supported. Both Debit & Credit Cards which is supported by any of this Card Type can be accepted.

mpos Solution A: Visa, MasterCard and JCB are supported. Both Debit & Credit Cards which is supported by any of this Card Type can be accepted. mpos Solution GENERAL Q1: What is mpos Solution? A: mpos Solution is an innovative payment solution that turns a smartphone or tablet into a secure mobile card payment acceptance device. It consists of:

More information

Mobile Pay. for ipad. *ios Version 6.0 or higher required

Mobile Pay. for ipad. *ios Version 6.0 or higher required Mobile Pay TM for ipad *ios Version 6.0 or higher required 2014 First Data Corporation. All Rights Reserved. All trademarks, service marks and trade names referenced in this material are the property of

More information

Office Depot Merchant Services Mobile Application User Guide

Office Depot Merchant Services Mobile Application User Guide Office Depot Merchant Services Mobile Application User Guide Table of Contents Product Overview... 3 Downloading Office Depot Merchant Services Application... 4 Welcome Emails... 5 Create New Account Office

More information

Mobility with Eye-Fi Scanning Guide

Mobility with Eye-Fi Scanning Guide Mobility with Eye-Fi Scanning Guide Scan and Transfer Images Wirelessly with Eye-Fi This document is to be used in addition to the scanner s user guide located on the installation disc. The instructions

More information

User Guide. Vehicle Diagnostics by Delphi

User Guide. Vehicle Diagnostics by Delphi User Guide Vehicle Diagnostics by Delphi Table Of Contents Welcome...9 Is My Vehicle Compatible?...9 Equipment Overview...10 Package Contents...10 System Requirements...11 Installation Requirements...11

More information

Girl Scouts of the Chesapeake Bay. 2013 Cookie Program Credit Card Education

Girl Scouts of the Chesapeake Bay. 2013 Cookie Program Credit Card Education Girl Scouts of the Chesapeake Bay 2013 Cookie Program Credit Card Education Intuit GoPayment Convert your cell phone, smart phone or tablet into a highly secure and convenient use anywhere credit card

More information

Vehicle Monitoring Quick Reference Guide

Vehicle Monitoring Quick Reference Guide Vehicle Monitoring Quick Reference Guide Powered by Delphi Welcome You re about to experience a powerful device that will deliver a new level of convenience and peace of mind with your vehicle. When combined

More information

Using eselect plus Mobile App (US)

Using eselect plus Mobile App (US) Using eselect plus Mobile App (US) for ipad ȚM iphone ȚM and ipod touch TM US (11/12) Need help? Call 1-800-471-9511 or E-mail eselectplus@moneris.com Record your eselect plus Account Number here: 2 Contents

More information

TASER AXON System. End-to-End Deployment Guide

TASER AXON System. End-to-End Deployment Guide TASER AXON System End-to-End Deployment Guide This document provides step by step instructions for set-up, deployment, and use of the AXON flex and AXON body camera systems in conjunction with the EVIDENCE.com

More information

Troubleshooting. Your quick guide to solving problems with WorldPay Zinc

Troubleshooting. Your quick guide to solving problems with WorldPay Zinc Troubleshooting Your quick guide to solving problems with WorldPay Zinc 1 Introduction We ve designed WorldPay Zinc to be as simple to set up and use as possible. But any technology can throw up the odd

More information

Using e-select plus Mobile App

Using e-select plus Mobile App Using e-select plus Mobile App For ipad ȚM iphone TM and ipod TM touch (01/12) Need help? Call 1-866-319-7450 Email: eselectplus@moneris.com Record your Moneris merchant number here: Contents Important:

More information

MiniPOS and BluePad-50 user manual

MiniPOS and BluePad-50 user manual MiniPOS and BluePad-50 user manual Welcome to MiniPOS application for mobile and card payments! +386 (30) 70 4444 +386 (30) 70 5555 sales@intech.si www.paywiser.si Slovenska ulica 54 Ljubljana, Slovenija

More information

Jobulator Mobile Overview for ios (iphone, ipad, ipod Touch)

Jobulator Mobile Overview for ios (iphone, ipad, ipod Touch) Jobulator Mobile Overview for ios (iphone, ipad, ipod Touch) This tutorial is a step by step walkthrough of Jobulator Mobile for ios. You will learn how to activate Jobulator, view and accept available

More information

Madi, The Little Paper Pantry

Madi, The Little Paper Pantry Madi, The Little Paper Pantry In this guide: Getting started Applying for PayPal Here Logging in to the app Setting up your business profile Setting up an item list Your card reader Your card reader Your

More information

Quick Merchant Operator Guide IPP350

Quick Merchant Operator Guide IPP350 Quick Merchant Operator Guide IPP350 IPP350 Terminal Features USB PORT Location INTEGRATED CONTACTLESS reader MAGNETIC STRIP reader Yellow OPTION buttons ALPHANUMERIC keys MENU button Red CANCEL button

More information

Guide for Setting Up Your Multi-Factor Authentication Account and Using Multi-Factor Authentication. Mobile App Activation

Guide for Setting Up Your Multi-Factor Authentication Account and Using Multi-Factor Authentication. Mobile App Activation Guide for Setting Up Your Multi-Factor Authentication Account and Using Multi-Factor Authentication Mobile App Activation Before you can activate the mobile app you must download it. You can have up to

More information

Setting up RDP on your ipad

Setting up RDP on your ipad This document will show you how to set up RDP (Remote Desktop Protocol) on your ipad. It will cover the following: Step 1: Creating an itunes account (if necessary) Step 2: Using the App Store Step 3:

More information

Commonwealth Bank. CommBank. Payment app User Guide. Including Split Bill app. Version 2.0

Commonwealth Bank. CommBank. Payment app User Guide. Including Split Bill app. Version 2.0 Commonwealth Bank CommBank Payment app User Guide Including Split Bill app Version 2.0 Updated Wednesday, 11 March 2015 2 Contents 1. Getting started... 4 Getting to know the Payment app... 4 2. Customising

More information

USING YOUR SURESWIPE MOVE CARD MACHINE QUICK REFERENCE GUIDE

USING YOUR SURESWIPE MOVE CARD MACHINE QUICK REFERENCE GUIDE USING YOUR SURESWIPE MOVE CARD MACHINE QUICK REFERENCE GUIDE MORE THAN A CARD MACHINE We are the fastest growing debit & credit card machine provider, offering unmatched personalised service personalised

More information

*ROAMpay powered by ROAM

*ROAMpay powered by ROAM *ROAMpay powered by ROAM Table of Contents 1. Introduction 2. Setting up Service 3. Supporting ROAMpay Customers 4. Helpful Links and Contacts 5. ROAMpay User s Guide Welcome to ROAMpay powered by ROAM!

More information

iphone and Android Apps Guide iphone and Android Apps Guide

iphone and Android Apps Guide iphone and Android Apps Guide iphone and Android Apps Guide A safe and efficient way of accessing your People s Choice Credit Union accounts, paying bills and transferring money. 1 Contents. 1. Mobile Banking using the People s Choice

More information

A guide to Barclaycard Anywhere

A guide to Barclaycard Anywhere A guide to Barclaycard Anywhere Contents Barclaycard Anywhere components Card reader specifications Getting started Payments Getting the most out of Barclaycard Anywhere Checking how your business is doing

More information

Mobile Pay. for Android TM. *Android Version 4.0 or higher required

Mobile Pay. for Android TM. *Android Version 4.0 or higher required Mobile Pay TM for Android TM *Android Version 4.0 or higher required 2014 First Data Corporation. All Rights Reserved. All trademarks, service marks and trade names referenced in this material are the

More information

FiLIP 2 USER GUIDE 2015 Filip Technologies, Inc. All Rights Reserved. APR 2015

FiLIP 2 USER GUIDE 2015 Filip Technologies, Inc. All Rights Reserved. APR 2015 FiLIP 2 USER GUIDE 2015 Filip Technologies, Inc. All Rights Reserved. APR 2015 WELCOME TO THE FiLIP FAMILY FiLIP helps children stay in touch with their parents and helps parents know where their children

More information

U S E R S G U I D E Last Modified: 12/06/2012 1

U S E R S G U I D E Last Modified: 12/06/2012 1 USER S GUIDE Last Modified: 12/06/2012 1 Contents 2 Welcome 3 User Service Activation 4 Introduction 4 Purpose 5 Key Features 6 Activate 8 Using the System 8 Login 9 Credit Sale 10 For Swipe Capable Devices

More information

VirtualMerchant. VirtualMerchant Mobile 2.2 User Guide. Revision Date: June 2014

VirtualMerchant. VirtualMerchant Mobile 2.2 User Guide. Revision Date: June 2014 VirtualMerchant Revision Date: June 2014 Two Concourse Parkway, Suite 800, Atlanta, GA 30328 Elavon, Incorporated 2014. All Rights Reserved Copyright Copyright 2014 Elavon, Incorporated. All rights reserved.

More information

ONLINE ACCOUNTABILITY FOR EVERY DEVICE. Quick Reference Guide V1.0

ONLINE ACCOUNTABILITY FOR EVERY DEVICE. Quick Reference Guide V1.0 ONLINE ACCOUNTABILITY FOR EVERY DEVICE Quick Reference Guide V1.0 TABLE OF CONTENTS ACCOUNT SET UP Creating an X3watch account DOWNLOADING AND INSTALLING X3WATCH System Requirements How to install on a

More information

Buying an ipad for use as a communication aid

Buying an ipad for use as a communication aid Buying an ipad for use as a communication aid You need an email address to set up an itunes account. This is essential. You can of course set up a free g-mail account, just for your ipad. You will either

More information

Getting Started. Getting Started with Time Warner Cable Business Class. Voice Manager. A Guide for Administrators and Users

Getting Started. Getting Started with Time Warner Cable Business Class. Voice Manager. A Guide for Administrators and Users Getting Started Getting Started with Time Warner Cable Business Class Voice Manager A Guide for Administrators and Users Table of Contents Table of Contents... 2 How to Use This Guide... 3 Administrators...

More information

Chase Mobile Checkout Canada User Guide

Chase Mobile Checkout Canada User Guide Chase Mobile Checkout Canada User Guide TM Trademark of Chase Paymentech, LLC, Chase Paymentech Solutions authorized user. Contents 1. INTRODUCTION... 3 1.1. OVERVIEW... 3 1.2. GET ADDITIONAL ASSISTANCE...

More information

Online Services User Guide

Online Services User Guide Online Services User Guide Welcome to online banking! Whether you re online or using a mobile device, access your accounts whenever and wherever it s convenient for you. Log In: BankMidwest.com Online

More information

Getting Started... 1. What s included... 1. Setting up Fitbit One on a computer... 2. Mac & PC Requirements... 2

Getting Started... 1. What s included... 1. Setting up Fitbit One on a computer... 2. Mac & PC Requirements... 2 User Manual Table of Contents Getting Started... 1 What s included... 1 Setting up Fitbit One on a computer... 2 Mac & PC Requirements... 2 Installing Fitbit Connect on a computer... 2 Installing Fitbit

More information

Mobile App Frequently Asked Questions

Mobile App Frequently Asked Questions Mobile App Frequently Asked Questions Basics 1. What can I do with AAFCU s Mobile App? AAFCU s Mobile App makes your everyday banking activities easy and convenient. Here's what we offer: Pay bills Transfer

More information

Apple Pay FREQUENTLY ASKED QUESTIONS

Apple Pay FREQUENTLY ASKED QUESTIONS Apple Pay FREQUENTLY ASKED QUESTIONS At Park Bank, we want to make it easy and secure for you to use your credit card to make payments in stores and online. That s why we re pleased to offer Apple Pay

More information

Two Factor Authentication (TFA; 2FA) is a security process in which two methods of authentication are used to verify who you are.

Two Factor Authentication (TFA; 2FA) is a security process in which two methods of authentication are used to verify who you are. Two Factor Authentication Two Factor Authentication (TFA; 2FA) is a security process in which two methods of authentication are used to verify who you are. For example, one method currently utilized within

More information

ZipZap is an. innovative. solutions?

ZipZap is an. innovative. solutions? ZipZap frequently asked questionss 1. 2. 3. What is ZipZap? ZipZap is an innovative mobile POS (point of sale) solution that allows anyone with a smartphone or tablet to t accept card payments anywhere

More information

ROAMpay powered by ROAM

ROAMpay powered by ROAM ROAMpay powered by ROAM Table of Contents 1. Introduction 2. Setting up Service 3. Supporting ROAMpay Customers 4. Helpful Links and Contacts 5. ROAMpay User s Guide Welcome to ROAMpay powered by ROAM!

More information

STX Beacon User Guide. Credit Card Processing Mobile Devices Mac & Windows OS

STX Beacon User Guide. Credit Card Processing Mobile Devices Mac & Windows OS STX Beacon User Guide Credit Card Processing Mobile Devices Mac & Windows OS Table of Contents 3 Process Electronic Payments via Mobile Terminals - ipad, iphone, Android 3 Mobile Terminals: Activate PaymentMate

More information

Device Diagram Compatible with: Charging your wristband

Device Diagram Compatible with: Charging your wristband Device Diagram Compatible with: iphone 4S/5/5C/5S/6/6 Plus, ipad 3/4/Air/Mini, ipod touch 5 th Gen. Running Apple ios 6 or higher. Samsung Galaxy S3, S4, S5. Running Android 4.3 or higher. Charging your

More information

Camera. Slide to unlock. Home button. Slide VIDEO to the center if necessary. Using an ipod Touch to create video and load to YouTube

Camera. Slide to unlock. Home button. Slide VIDEO to the center if necessary. Using an ipod Touch to create video and load to YouTube Using an ipod Touch to create video and load to YouTube Slide to unlock the ipod Camera Press the Home button Slide your finger across (left to right) where it says slide to unlock When your ipod goes

More information

Mercury VirtualTerminal ios Application

Mercury VirtualTerminal ios Application Mercury VirtualTerminal ios Application Quick Reference Guide v2.1 Contents Introduction... 3 Downloading the application from itunes:... 3 Launching the application:... 4 Login and configuration:... 5

More information

AT&T U-verse App for iphone FAQ s

AT&T U-verse App for iphone FAQ s About AT&T U-verse What is AT&T U-verse for iphone? The AT&T U-verse for iphone is a service that provides all U-verse subscribers with the ability to view their U-verse TV Guide, manage their home DVR,

More information

Contents. 2 Welcome. 20 Settings. 3 Activation Steps. 4 Introduction. 4 Purpose. 20 Offline Mode Change Password. 5 Key Features

Contents. 2 Welcome. 20 Settings. 3 Activation Steps. 4 Introduction. 4 Purpose. 20 Offline Mode Change Password. 5 Key Features User s Guide Contents 2 Welcome 3 Activation Steps 4 Introduction 4 Purpose 5 Key Features 6 Activation 8 Using the System 8 Login 9 Credit Sale 10 For Swipe Capable Devices 10 For Manual Entry 12 Cash

More information

Merchant On The Move Android Professional Edition User Guide and Tutorial

Merchant On The Move Android Professional Edition User Guide and Tutorial Merchant On The Move Android Professional Edition User Guide and Tutorial Copyright (c) 2010 Primary Merchant Solutions Inc All rights reserved Merchant On The Move for Android p. 1 Requirements Merchant

More information

Frequently Asked Questions about MobileMerchant

Frequently Asked Questions about MobileMerchant Frequently Asked Questions about MobileMerchant 1. Who provides the card payment services? The MobileMerchant solution is provided by Elavon Merchant Services ( Elavon ). Elavon is a leading payment services

More information

for Android TM Tablets

for Android TM Tablets for Android TM Tablets Table of Contents: Two-Factor Authentication... 3 Card reader... 4 Logging In to AprivaPay Plus... 5 Demo Mode... 5 Reset Password... 5 Home Screen Overview... 6 Credit Card Sale

More information

Business Mobile Banking

Business Mobile Banking Business Mobile Banking Union Bank & Trust Business Mobile Application User Guide Contents Overview... 2 Security... 2 Requirements... 3 Downloading the App... 3 Logging In... 4 One-time Passcode Entry...

More information

mypos Frequently asked questions

mypos Frequently asked questions mypos Frequently asked questions End user guide Document version 1.2 Intercard Finance AD 2007 2014 VERSION CONTROL Date posted Document revision Description Author Approving managers 30.05.2014 draft

More information

Wireless epay Configuration and User Guide (Jave version)

Wireless epay Configuration and User Guide (Jave version) Wireless epay Configuration and User Guide (Jave version) INDEX 1 Section 1 - Installing Cradle/Card Reader to Phone... Page 04 Section 2 - Settings... Page 06 Section 3 - Starting and Login in to Wireless

More information

smarshencrypt User s Guide

smarshencrypt User s Guide Versions Addressed: smarshencrypt 2.0 Document Updated: 7/30/2010 Copyright 2010 Smarsh, Inc. All rights Purpose: This document will guide the end user in receiving and viewing smarshencrypt secure messages.

More information

U.S. Bank Secure Mail

U.S. Bank Secure Mail U.S. Bank Secure Mail @ Table of Contents Getting Started 3 Logging into Secure Mail 5 Opening Your Messages 7 Replying to a Message 8 Composing a New Message 8 1750-All Introduction: The use of email

More information

Connect for iphone. Aug, 2012 Ver 5.3b AWest. 1 P age

Connect for iphone. Aug, 2012 Ver 5.3b AWest. 1 P age Connect for iphone Aug, 2012 Ver 5.3b AWest 1 P age About the Connect for iphone App... 3 iphone app system requirements... 3 Required Software... 3 Blackboard Requirements... 3 iphone App Installation,

More information

Student Quick Start Guide

Student Quick Start Guide Student Quick Start Guide Welcome to Top Hat! This guide will help you register a student account and understand how to use Top Hat for your class. Creating an Account 1. If you don t already have a previous

More information

Contents First Time Setup... 2 Setting up the Legal Vault Client (KiteDrive)... 3 Setting up the KiteDrive Outlook Plugin... 10 Using the Legal Vault

Contents First Time Setup... 2 Setting up the Legal Vault Client (KiteDrive)... 3 Setting up the KiteDrive Outlook Plugin... 10 Using the Legal Vault Contents First Time Setup... 2 Setting up the Legal Vault Client (KiteDrive)... 3 Setting up the KiteDrive Outlook Plugin... 10 Using the Legal Vault Outlook Plugin... 13 Using KiteDrive to Send Large

More information

What does the First Mobile app do for me? What else can I do with the mobile banking app beyond the basics? Why should I use the mobile banking app?

What does the First Mobile app do for me? What else can I do with the mobile banking app beyond the basics? Why should I use the mobile banking app? What does the First Mobile app do for me? What else can I do with the mobile banking app beyond the basics? Why should I use the mobile banking app? How do I sign up to use mobile banking? What type of

More information

CHARGE Anywhere. Mobile POS. User s Guide

CHARGE Anywhere. Mobile POS. User s Guide CHARGE Anywhere Palm Treo Mobile POS User s Guide 1 PURPOSE... 4 2 SCOPE... 4 3 DEFINITIONS... 4 3.1 Quick Sale... 4 3.2 Sale... 4 3.3 Auth Only... 4 3.4 Force... 4 3.5 Void... 4 3.6 Retry... 4 3.7 Return...

More information

Schools CPD Online General User Guide Contents

Schools CPD Online General User Guide Contents Schools CPD Online General User Guide Contents New user?...2 Access the Site...6 Managing your account in My CPD...8 Searching for events...14 Making a Booking on an Event...20 Tracking events you are

More information

White Rabbit Mobile App. Quick Reference

White Rabbit Mobile App. Quick Reference White Rabbit Mobile App Quick Reference Confidentiality Statement All information contained in this document is provided in confidence and shall not be published or disclosed wholly or in part to any other

More information

Deltek Touch Time & Expense for GovCon. User Guide for Triumph

Deltek Touch Time & Expense for GovCon. User Guide for Triumph Deltek Touch Time & Expense for GovCon User Guide for Triumph November 25, 2014 While Deltek has attempted to verify that the information in this document is accurate and complete, some typographical or

More information

InControl INCONTROL OVERVIEW

InControl INCONTROL OVERVIEW INCONTROL OVERVIEW InControl uses smartphone and in-vehicle mobile technology, to remotely connect the vehicle to a number of services and convenience features. Note: For further information, access the

More information

Welcome to GIFTS Online Mobile... 3

Welcome to GIFTS Online Mobile... 3 Legal Notice The software described in this document is furnished under a license agreement. The software may be used or copied only in accordance with the terms of the agreement. No part of this document

More information

ADP Mobile Solutions: Register to use the ADP Mobile App

ADP Mobile Solutions: Register to use the ADP Mobile App ADP Mobile Solutions: Register to use the ADP Mobile App **NOTE: Registering for an ADP account is only needed if you plan to use the Mobile app. You DO NOT need to register if you DO NOT plan to use the

More information

How can I protect against the loss of my ID if my device is lost or stolen?

How can I protect against the loss of my ID if my device is lost or stolen? How can I protect against the loss of my if my device is lost or stolen? If your mobile device is stolen or lost, you can reactivate your user on a new device and deactivate it on your stolen or lost device.

More information

FD40 User Guide. Version 16.0 June 2015

FD40 User Guide. Version 16.0 June 2015 FD40 User Guide Version 16.0 June 2015 First Data Merchant Solutions is a trading name of First Data Europe Limited, a private limited company incorporated in England (company number 02012925) with a registered

More information

Pocket Verifier Quick Start HTC Touch Diamond

Pocket Verifier Quick Start HTC Touch Diamond Pocket Verifier Quick Start HTC Touch Diamond Contents INTRODUCTION... 1 INSTALLING THE POCKET VERIFIER SOFTWARE... 2 SETTING UP THE POCKET SPECTRUM...3 SETTING UP YOU MERCHANT ACCOUNT... 7 HOW TO SWIPE

More information

Setting Up groov Mobile Apps. Introduction. Setting Up groov Mobile Apps. Using the ios Mobile App

Setting Up groov Mobile Apps. Introduction. Setting Up groov Mobile Apps. Using the ios Mobile App Introduction Using the ios Mobile App Opto 22 s free groov View apps for ios and Android allow you to use View for one or more groovs on your smartphone or tablet in full-screen mode without the address

More information

CommBank Small Business app User Guide

CommBank Small Business app User Guide CommBank Small Business app User Guide CommBank Small Business app user guide 2 Contents Welcome to the CommBank Small Business app 4 CommBank Small Business app in 5 easy steps 4 We re here to help 4

More information

Using your ios device, open the App Store, Search for, download and install the WeMo App.

Using your ios device, open the App Store, Search for, download and install the WeMo App. Setting up WeMo is incredibly simple. All you need is: Your WeMo Switch and WeMo Motion An appliance you'd like to control iphone, ipod Touch or ipad Wi-Fi Router Using your ios device, open the App Store,

More information

Frequently Asked Questions About Mobile Banking/Deposit App

Frequently Asked Questions About Mobile Banking/Deposit App Frequently Asked Questions About Mobile Banking/Deposit App What is the myazstcu Mobile App? The myazstcu Mobile App is a service that enables members to access their account information, make deposits,

More information

Brainloop Secure Dataroom Version 8.30. QR Code Scanner Apps for ios Version 1.1 and for Android

Brainloop Secure Dataroom Version 8.30. QR Code Scanner Apps for ios Version 1.1 and for Android Brainloop Secure Dataroom Version 8.30 QR Code Scanner Apps for ios Version 1.1 and for Android Quick Guide Brainloop Secure Dataroom Version 8.30 Copyright Brainloop AG, 2004-2015. All rights reserved.

More information