Business and Financial Planning Finance for Growth: 10/11 March 2015

Size: px
Start display at page:

Download "Business and Financial Planning Finance for Growth: 10/11 March 2015"

Transcription

1 Business and Financial Planning Finance for Growth: 10/11 March 2015

2 Jim Cahill Engineering Graduate turned Accountant Worked at Senior Level in Multinationals to 1998 Finance, Lean, IT, Business Development Roles Business Advisory in 98 Business Process Improvement Training and Coaching Team Development Business Planning Part Time FD EI Lean Advisor Panel, Mentor Panel, BIM Bus Dev Panel Accredited Mindshop Facilitator 2

3 About Mindshop Network of 500 Independent Advisors in 7 Countries Sharing of Experiences and Best Practices Professional Development Support Tools, Training, and Support Online Resources Off the Shelf or Bespoke Training Courses Online Coaching Support Platform 3

4 Roadmap Introductions Framework Challenging the Plan Executing the Plan Summary 1 2 Business Planning Financial Modelling Modelling Tools Case Study 5

5 Business Planning What s the Purpose of Planning Current Trends/Issues Effectiveness of Planning Action Plan Narrative Financials Outputs 6 6

6 Typical Narrative Content Executive Summary HR Review Product or Services Executive Team Market Analysis and Plan Financials (as Appendices) Operations Review If for Funding, How Funds Will Be Used 7

7 Pointers on Plans Begin With the End in Mind Users Users Getting Buy-in Clear Action Items - Responsibility and Accountability Coherence Narrative with Financials, Financials with Historics Demonstrate the Ability to Implement Management of Risk Management Funders 8

8 Strategic Planning Process Sustainable Competitive Advantage Marketing Strategy Operations Strategy Innovation Strategy HR Strategy Financial Strategy 9

9 Using the Strategic Planning Process HOW do we get there? How Where Prepare, Consider the SPP Elements, 3 Voices Identify Gaps between Now and Where Prioritise the Key Issues Now Create Action Plans WHERE will we be in the future? Improving Change Success 10

10 Force Field Analysis VE 1. Training a. Research best practice techniques b. Up-skill quickly online 2. Sales Management a. Engage a new sales manager b. Identify KPI s to measure c. Weekly sales meetings 3. Sales Process a. Review last 10 sales successes b. Document a simple process c. Review industry best practice 4. Product / Service a. Reduce product lines of poor sellers b. Introduce new service to A customers 5. Innovation a. Social media campaign development b. Gather best customer testimonials c. Use You Tube videos to promote products P O S I T I V E S A L E S G R O W T H N E G A T I V E 1. No Accountability a. Weekly reporting of sales activity b. Each sales person explains results 2. No CRM a. Implement Salesforce.com b. Engage virtual assistant to enter new names 3. Leadership a. Owner needs to attend each sales meeting b. Paper outlining vision development for business 4. Customers a. Segment customer base by loyalty b. Identify low hanging fruit opportunities 5. Reward/Bonuses a. Research best practice b. Implement a new bonus structure VE 11

11 Financial Modelling Framework: Activities Resources Financials Who to involve Incorporating trends Importance of Assumptions 12

12 Example of Projection Calculations Comment P&L Balance Sheet Cashflow Opening Balance, (Known/Calculated) 825 Activity (Projection) 500 Closing Balance (Calculated Based on a Rule) 775 Collections (Calculated)

13 Challenging the Plan What-if Conversations Risk Analysis? Scenario Planning 14

14 Risk Minimisation Risk Degree of Severity Lo 1 -> Hi 10 Probability of Occurrence Lo 1 -> Hi 10 Probability of Detection Hi 1 Lo 10 Risk Priority Number = S x O x D Fail to get regulatory approval Loss of Key Developer Existing Product Sales slow sooner

15 Scenario Planning Scenario an internally consistent view of what the future might turn out to be - not a forecast, but one possible future outcome Scenario Planning Steps (Porter, 1985) Identify 4 Scenarios Develop Responses Integrate the Key Ideas Prepare the Base Plan Evaluate the Scenarios Identify Warning Bells Repeat as Required 16

16 Modelling Tools X Profitscout Winforecast (now obsolete) Business Plan Pro Castaway Forecast5 Excel Software 17

17 Executing the Plan Identifying Milestones & KPIs Identify Key Elements of the Plan Identify Completion Dates Decide on Phasing Set Milestones Monitoring Outcomes PDSA Responding to the Unexpected What to watch for? 18

18 Case Study Instructions Review the Case Study Discuss the Case Study Against the Framework Elements: Sustainable Competitive Advantage Marketing Operations People Innovation Finance Consolidate Report Back 19

19 Strategic Planning Process Sustainable Competitive Advantage Marketing Strategy Operations Strategy Innovation Strategy HR Strategy Financial Strategy 20

20 Thank You Jim Cahill www ie.linkedin.com/in/accountsplus 22

Australian Institute of Business

Australian Institute of Business Recruitment Policy Australian Institute of Business Australian Institute of Business (AIB) is a global business school based in South Australia. AIB offers business undergraduate, postgraduate and research

More information

Growing your business with confidence through broker network integration. Paul Sutton, QFA FLIA

Growing your business with confidence through broker network integration. Paul Sutton, QFA FLIA Growing your business with confidence through broker network integration Paul Sutton, QFA FLIA Current challenges Downturn in Economic Environment Replacement of lost income Client retention Client relationship

More information

SAYES Course Guide. Course Guide

SAYES Course Guide. Course Guide Course Guide 1 Introduction to SAYES SAYES offers a 12 month program designed to provide practical business skills for participants and to enable growth of the enterprises they bring to the program. The

More information

Integrated BI & Corporate Performance Management

Integrated BI & Corporate Performance Management Integrated BI & Corporate Performance Management Integrated Corporate Performance Management & BI For over 20 years companies of all sizes and industries have benefitted from our integrated Corporate Performance

More information

Business Plan Outline

Business Plan Outline Business Plan Outline Submitted To: The Community Development Transportation Lending Services, Inc., CDTLS Insert your Business Logo Here (if you have one) Insert Your Business Name Here Phone Number Here

More information

Writing a business plan

Writing a business plan Writing a business plan Many potential start-up businesses are daunted by the prospect of writing a business plan. But it is not a difficult process - and a good business plan focuses the mind as well

More information

INVESTIGATING THE CURRENT STATE OF PERFORMANCE MANAGEMENT IN THE CONTACT CENTRE

INVESTIGATING THE CURRENT STATE OF PERFORMANCE MANAGEMENT IN THE CONTACT CENTRE INVESTIGATING THE CURRENT STATE OF PERFORMANCE MANAGEMENT IN THE CONTACT CENTRE A mini whitepaper by Nexidia, based on findings from the 2013 Performance and Quality Management Survey An Industry with

More information

Growing your business with confidence through strategic partnership. Paul Sutton, QFA FLIA

Growing your business with confidence through strategic partnership. Paul Sutton, QFA FLIA Growing your business with confidence through strategic partnership Paul Sutton, QFA FLIA Current challenges Downturn in Economic Environment Replacement of lost income Client retention Client relationship

More information

Digital Marketing Institute s. Professional Diploma in Digital Selling. Validated by the Syllabus Advisory Council (SAC)

Digital Marketing Institute s. Professional Diploma in Digital Selling. Validated by the Syllabus Advisory Council (SAC) Digital Marketing Institute s Professional Diploma in Digital Selling Validated by the Syllabus Advisory Council (SAC) Content Professional Diploma in Digital Selling Welcome Course overview Course content

More information

FREE E-BOOK HOW TO ENSURE A SUCCESSFUL CRM IMPLEMENTATION

FREE E-BOOK HOW TO ENSURE A SUCCESSFUL CRM IMPLEMENTATION FREE E-BOOK HOW TO ENSURE A SUCCESSFUL CRM IMPLEMENTATION Toll- Free: 1(800) 609-8541 Website: http://www.pipeline-management.com How To Ensure A Successful CRM Implementation ABOUT THIS E-BOOK If you

More information

A Guide to Scoping CRM

A Guide to Scoping CRM A Guide to Scoping CRM (Customer Relationship Management) 2 Scoping out a CRM project can be a daunting, but highly advantageous exercise. It helps to establish clear goals, identifies key requirements

More information

Performance objectives

Performance objectives Performance objectives are benchmarks of effective performance that describe the types of work activities students and affiliates will be involved in as trainee accountants. They also outline the values

More information

FULLY INTEGRATED CLOUD-BASED BUSINESS SYSTEMS THE SKY S THE LIMIT

FULLY INTEGRATED CLOUD-BASED BUSINESS SYSTEMS THE SKY S THE LIMIT FULLY INTEGRATED CLOUD-BASED BUSINESS SYSTEMS THE SKY S THE LIMIT Real time ALL THE TIME WHEN RUNNING A BUSINESS YOU NEED OPERATING SYSTEMS THAT ARE RELIABLE, FAST AND WORK THE WAY YOU WANT THEM TO. PAUL

More information

Information and Communication Technology

Information and Communication Technology Position Description Position Title: Employment Type: Section: Division: Salary Band: Agreement: Reporting To: Enterprise Architect Full Time fixed term ICT Project Services Information and Communication

More information

January 2014. City of Brantford Human Resources Master Plan

January 2014. City of Brantford Human Resources Master Plan January 2014 City of Brantford Human Resources Master Plan The roadmap below represents approximate timing associated with implementation of key initiatives and activities over the life of the plan Time

More information

Masternaut Consulting Pilot+ Pilot Management Familiarisation Training Objective based Training Change Management Return on Investment

Masternaut Consulting Pilot+ Pilot Management Familiarisation Training Objective based Training Change Management Return on Investment Masternaut Consulting Pilot+ Pilot Management Familiarisation Training Objective based Training Change Management Return on Investment Masternaut Consulting Masternaut Consultancy Masternaut is Europe

More information

SAP CRM RAPID DEPLOYMENT SOLUTION. Package Overview

SAP CRM RAPID DEPLOYMENT SOLUTION. Package Overview SAP CRM RAPID DEPLOYMENT SOLUTION Package Overview Agenda About Acorel Introduction of Rapid deployment Solution RDS for SAP CRM Overview Solution RDS - Timeline Implementation Costs RDS - Summary 2 3

More information

IT Portfolio Management

IT Portfolio Management IT Portfolio Management The Critical Step to Continually Optimizing Your Data Center Consolidation and Migration Initiatives Christopher Steel Digital Government Institute s Cloud Computing & Data Center

More information

Kimble Applications Professional Service Automation (PSA): Service Description

Kimble Applications Professional Service Automation (PSA): Service Description Kimble Applications Professional Service Automation (PSA): Service Description UK Public Sector departments are establishing professional service teams to develop and spread best practice and deliver reforms.

More information

REQUEST FOR PROPOSAL. Provision of Content for the Digital Business Academy. Issued by: Tech City UK

REQUEST FOR PROPOSAL. Provision of Content for the Digital Business Academy. Issued by: Tech City UK REQUEST FOR PROPOSAL Provision of Content for the Digital Business Academy Issued by: Tech City UK Date of issue: 23 February 2015 This document is an invitation for proposals to provide content for s

More information

ABOUT US WHO WE ARE. Helping you succeed against the odds...

ABOUT US WHO WE ARE. Helping you succeed against the odds... ACCURACY DELIVERED ABOUT US WHO WE ARE BizAcuity is a fast growing Business intelligence strategy company, providing reliable, scalable and cost effective consultancy and services to clients across the

More information

E-learning. For administrators

E-learning. For administrators E-learning For administrators Salesbox offers free online elearning in different channels for your convenience. Even though Salesbox CRM is very easy to use and most likely you will not need to do training,

More information

Elevate Customer Experience and Engagement in the New Digital World

Elevate Customer Experience and Engagement in the New Digital World Elevate Customer Experience and Engagement in the New Digital World John Chan CRM Solutions Lead, Microsoft Business Solutions Microsoft Asia Customer buying behavior has fundamentally changed therefore,

More information

Solutions for Balance Sheet Management

Solutions for Balance Sheet Management ENTERPRISE RISK SOLUTIONS Solutions for Balance Sheet Management Moody s Analytics offers a powerful combination of software and advisory services for essential balance sheet and liquidity risk management.

More information

Corporate Performance Management. Framework, Approach and Challenges Observed

Corporate Performance Management. Framework, Approach and Challenges Observed Corporate Performance Framework, Approach and Challenges Observed 16 June 2009 Performance Improvement Agenda Page 1 CPM defined for performance leadership 1 2 CPM framework 6 3 CPM Practical implementation

More information

GENERAL PITCH. Belgian Trade Commission, April 2015. Company name The problem. Capital raise Future raises. Belgian Trade Commission.

GENERAL PITCH. Belgian Trade Commission, April 2015. Company name The problem. Capital raise Future raises. Belgian Trade Commission. GENERAL PITCH Company name The problem TEMPLATE FOR EARLY STAGE Solution The product Leadership Team Advisory board Market Competition Business Model Go - to - market strategy Financial projections Belgian

More information

Integrated Quality and Safety Framework

Integrated Quality and Safety Framework Integrated Quality and Safety Framework Updated: Dec 2015 Developed by: Patient Experience and Quality Improvement Department Page 2 of 12 Contents Introduction 4 Background 4 Glossary of Key Terms 4 Purpose

More information

Communications Manager

Communications Manager Job details Job title: Communications Manager Responsible to: Head of Communications Responsible for: Posts in the Communications Location: Liverpool with travel across all locations Overview of the role

More information

MPH/AppCrown Wealth Plus supports financial advisors relationship building process

MPH/AppCrown Wealth Plus supports financial advisors relationship building process Delivering transformational systems that innovates how financial institutions manage their client profile & risks, measure asset exposure and firm liability across all client accounts while automating

More information

Building Business Case for the Enterprise From Vision to Outcomes IIBA Boston Sept. 20, 2012 Joseph Raynus ShareDynamics, Inc.

Building Business Case for the Enterprise From Vision to Outcomes IIBA Boston Sept. 20, 2012 Joseph Raynus ShareDynamics, Inc. Building Business Case for the Enterprise From Vision to Outcomes IIBA Boston Sept. 20, 2012 Joseph Raynus ShareDynamics, Inc. Presentation Focus Business Situation Risk Assessment Sensitivity Analysis

More information

What makes a good business Plan?

What makes a good business Plan? What makes a good business Plan? A further seminar in 'A Practical Guide to Business Start-Up' series By Dr. Olga Kozlova What? A business plan is a written document that describes a business, its objectives,

More information

Big Data Analytics; The value of the right action. April 1 st, 2014 Edwin Steenvoorden VP Business Analytics & Information Strategy

Big Data Analytics; The value of the right action. April 1 st, 2014 Edwin Steenvoorden VP Business Analytics & Information Strategy Big Data Analytics; The value of the right action April 1 st, 2014 VP Business Analytics & Information Strategy Better intelligence, smarter decisions Introduction Better intelligence, smarter decisions

More information

Global Enterprise Business Management Platform Interactive, Intelligent with Controls to Ensure Profit

Global Enterprise Business Management Platform Interactive, Intelligent with Controls to Ensure Profit Global Enterprise Business Platform Interactive, Intelligent with Controls to Ensure Profit Sales and Sales Force Customer Relationship Supply Chain Stores & Purchase Production Product Data Scheduling

More information

Picturing Performance: IBM Cognos dashboards and scorecards for retail

Picturing Performance: IBM Cognos dashboards and scorecards for retail IBM Software Group White Paper Retail Picturing Performance: IBM Cognos dashboards and scorecards for retail 2 Picturing Performance: IBM Cognos dashboards and scorecards for retail Abstract More and more,

More information

Using Contact Center Strategic Planning and Budgeting Tools to Optimize the Customer Experience. Erin Southworth Director of Service Service Impact

Using Contact Center Strategic Planning and Budgeting Tools to Optimize the Customer Experience. Erin Southworth Director of Service Service Impact Using Contact Center Strategic Planning and Budgeting Tools to Optimize the Customer Experience Erin Southworth Director of Service Service Impact Contents Executive Summary... 3 Key Challenge in Your

More information

BI STRATEGY FRAMEWORK

BI STRATEGY FRAMEWORK BI STRATEGY FRAMEWORK Overview Organizations have been investing and building their information infrastructure and thereby accounting to massive amount of data. Now with the advent of Smart Phones, Social

More information

INCREASE CLIENT TOUCH POINTS AND BUILD STRONG RELATIONSHIPS WITH FINANCIAL PLANNING TOOLS

INCREASE CLIENT TOUCH POINTS AND BUILD STRONG RELATIONSHIPS WITH FINANCIAL PLANNING TOOLS INCREASE CLIENT TOUCH POINTS AND BUILD STRONG RELATIONSHIPS WITH FINANCIAL PLANNING TOOLS E M C P e r s pec t i v e OVERVIEW Financial planning is a growing need, especially for today s retiring or retired

More information

10 top tips to reviewing recruitment software hello@itris.co.uk www.itris.co.uk +44 (0) 1892 825 820

10 top tips to reviewing recruitment software hello@itris.co.uk www.itris.co.uk +44 (0) 1892 825 820 1 2 Contents Introduction 3 About Itris 3 1. Why are you reviewing? 4 2. What do you want the new system to do? 4 3. Choosing your new system 6 4. Company structure and change buy-in 8 5. Web based or

More information

Managing Cash Flow. A guide to help you broaden your understanding of how to manage cash flow in a small business

Managing Cash Flow. A guide to help you broaden your understanding of how to manage cash flow in a small business Managing Cash Flow A guide to help you broaden your understanding of how to manage cash flow in a small business This guide looks at the key elements of cash flow and working capital and how its management

More information

CMS Distribution CASE STUDY. Version: ed05 Copyright Gauri Ltd. All rights reserved. Unauthorised copying, duplication or reproduction is restricted.

CMS Distribution CASE STUDY. Version: ed05 Copyright Gauri Ltd. All rights reserved. Unauthorised copying, duplication or reproduction is restricted. CMS Distribution CASE STUDY Version: ed05. Unauthorised copying, duplication or reproduction is restricted. 1 / 7 About CMS Distribution CMS is the largest independent, value added distributor of IT data

More information

The relatively recent combination of

The relatively recent combination of Best practice talent management Bob Little offers a template for successful, systematic implementation The relatively recent combination of major economic, demographic, social and business trends have

More information

List of critical errors in internal models of insurance undertakings

List of critical errors in internal models of insurance undertakings List of critical errors in internal models of insurance undertakings Warsaw, 7 April 2015 Contents Contents... 2 Introduction... 3 USE TEST... 5 Critical error 1... 5 Critical error 2 (effective 1 January

More information

FINANCIAL MANAGEMENT MATURITY MODEL

FINANCIAL MANAGEMENT MATURITY MODEL Definition: Financial management is the system by which the resources of an organisation s business are planned, directed, monitored and controlled to enable the organisation s goals to be achieved. Guidance

More information

Training Pack. Tactical Implementation Plans (TIP s)

Training Pack. Tactical Implementation Plans (TIP s) Training Pack Tactical Implementation Plans (TIP s) Aims and Objectives Target Audience : Change Managers, Change Agents, Business and Function Managers, Trade Unions Purpose of Module : To train attendees

More information

Transformative Business and Technology Solutions. State of Oregon Software Association of Oregon January 2010

Transformative Business and Technology Solutions. State of Oregon Software Association of Oregon January 2010 Transformative Business and Technology Solutions State of Oregon Software Association of Oregon January 2010 Geography Serving Oregon and Washington Growth Founded in 2003 Fastest Growing in Oregon 2006

More information

Winning CFOs. Implementing and Applying Better Practices DAVID PARMENTER. WILEY John Wiley & Sons, Inc.

Winning CFOs. Implementing and Applying Better Practices DAVID PARMENTER. WILEY John Wiley & Sons, Inc. Winning CFOs Implementing and Applying Better Practices DAVID PARMENTER \ WILEY John Wiley & Sons, Inc. VI Contents CHAPTER 2 Timely Month-End Reporting: By Working Day 3 or Less 13 Rating Scale for Month-End

More information

SCRUTINY REVIEW OF SCHOOL LEADERSHIP SUCCESSION PLANNING ACTION PLAN

SCRUTINY REVIEW OF SCHOOL LEADERSHIP SUCCESSION PLANNING ACTION PLAN SCRUTINY REVIEW OF SCHOOL LEADERSHIP SUCCESSION PLANNING ACTION PLAN RECOMMENDATIONS ACTIONS BY WHOM MILESTONES OUTCOME MEASURES 1. That Cabinet develop a council policy on succession planning which includes

More information

Advisory Series. CRM from Start to Finish. Guidebook 1: Why do I need CRM?

Advisory Series. CRM from Start to Finish. Guidebook 1: Why do I need CRM? Advisory Series CRM from Start to Finish Guidebook 1: Why do I need CRM? Introduction Welcome to this first in a series of 4 Guidebooks that take a look at CRM from Start to Finish. In this first Guidebook

More information

Capital Business Planning:

Capital Business Planning: Capital Business Planning: Reason, Definitions & Elements Discussion Objectives Background of Johns Hopkins Medicine Overview of Financial Analysis Unit Rationale for Business Planning Process Process

More information

Contents. Before you begin Learning outcomes Competency standard How to use this book

Contents. Before you begin Learning outcomes Competency standard How to use this book Contents Contents Before you begin Learning outcomes Competency standard How to use this book Assessment Developing employability skills Developing an evidence portfolio Resources v v v vii viii viii xii

More information

Armanino LLP Welcomes You To Today s Webinar:

Armanino LLP Welcomes You To Today s Webinar: Armanino LLP Welcomes You To Today s Webinar: Turbo Charge Your Sales Team New Sales & Marketing Dashboard The presentation will begin in a few moments 1 Armanino LLP armaninollp.com Armanino LLP armaninollp.com

More information

Top 20 takeaways from Million Dollar Pipeline Program

Top 20 takeaways from Million Dollar Pipeline Program Top 20 takeaways from Million Dollar Pipeline Program #1 Motive! Why do you do what you do? Ask yourself, Why did you get into real estate? The one extra degree of effort in business and in life separates

More information

Flinders demands a new beginning Building a Business Analytics capability using a blended approach with a small team.

Flinders demands a new beginning Building a Business Analytics capability using a blended approach with a small team. Flinders demands a new beginning Building a Business Analytics capability using a blended approach with a small team. Presenter: Andrea Matulick, Business Analytics Manager Planning Service Unit Office

More information

The University of Western Ontario Arthur Labatt Family School of Nursing. MScN Thesis Guidelines

The University of Western Ontario Arthur Labatt Family School of Nursing. MScN Thesis Guidelines The University of Western Ontario Arthur Labatt Family School of Nursing MScN Thesis Guidelines Completion of a master s thesis is a required milestone in the MScN program. By participating in the generation

More information

Global Account Management for Sales Organization in Multinational Companies *

Global Account Management for Sales Organization in Multinational Companies * Global Account Management for Sales Organization in Multinational Companies * Tino Canegrati ** Abstract A Global Company is not just a Multinational Company, but on top it has developed an organizational

More information

@DanSSenter. Business Intelligence Centre of Excellence Manager. daniel.senter@nationalgrid.com. +44 (0) 7805 162092 dansenter.co.

@DanSSenter. Business Intelligence Centre of Excellence Manager. daniel.senter@nationalgrid.com. +44 (0) 7805 162092 dansenter.co. Dan Senter Business Intelligence Centre of Excellence Manager daniel.senter@nationalgrid.com @DanSSenter +44 (0) 7805 162092 dansenter.co.uk Agenda National Grid Evolution of BI The BICC Empowerment Learnings

More information

Manage team performance

Manage team performance Unit 333 Manage team performance UAN: Level: 3 Credit value: 4 GLH: 21 Relationship to NOS: Assessment requirements specified by a sector or regulatory body: Aim: A/506/1821 Management & Leadership (2012)

More information

Creating a Holistic and Sustainable Approach to Workforce Planning Globally at John Deere

Creating a Holistic and Sustainable Approach to Workforce Planning Globally at John Deere Creating a Holistic and Sustainable Approach to Workforce Planning Globally at John Deere Today s Presenters Brian Kelly Global Leader, Workforce Analytics & Planning Mercer brian,j.kelly@mercer.com Jacqueline

More information

CLIENTS PROFARE - Retail Network Marketing Solutions

CLIENTS PROFARE - Retail Network Marketing Solutions CLIENT S PROF ILE lient is a leading supplier of cosmetics and beauty care products to retail chains in the United States. Click Labs partnered with the company to develop a Field Sales Management solution

More information

The Business Benefits of Integrated PSA. Rafat Hilal and Alexander D Aquila

The Business Benefits of Integrated PSA. Rafat Hilal and Alexander D Aquila The Business Benefits of Integrated PSA Rafat Hilal and Alexander D Aquila The Business Benefit of Integrated PSA Introductions Best of Breed Integration Approach CRM Connector Financial & Payroll Connector

More information

Succession Planning Process

Succession Planning Process Planning Process INTRODUCTION planning is a systematic approach to: Building a leadership pipeline/talent pool to ensure leadership continuity Developing potential successors in ways that best fit their

More information

HOME GROUP JOB DESCRIPTION. Date:

HOME GROUP JOB DESCRIPTION. Date: HOME GROUP JOB DESCRIPTION 1 JOB DETAILS Job Title: Assistant Finance Business Partner (Care & Support) Reports to: Finance Business Partne Date: Ref: HOMEJD235 2 JOB PURPOSE Based centrally this role

More information

For more information, contact:

For more information, contact: Intranet Consulting Is your intranet truly essential to your organization? Does it transform the way people work? Can you prove ROI? Do you want to introduce an internal social network? Are you thinking

More information

Essentials to Building a Winning Business Case for Tax Technology

Essentials to Building a Winning Business Case for Tax Technology Essentials to Building a Winning Business Case for Tax Technology The complexity of the tax function continues to evolve beyond manual and time-consuming processes. Technology has been essential in managing

More information

How To Understand The Role Of A Crom System

How To Understand The Role Of A Crom System May 2012 The promise of CRM Type the words Promise of CRM into Google and you ll find that industry experts have been bemoaning CRM s failure to deliver on its promises for more than a decade. And yet,

More information

Supercheap Auto Case Study. Working Capital (Inventory) & Service Level Optimisation

Supercheap Auto Case Study. Working Capital (Inventory) & Service Level Optimisation Supercheap Auto Case Study Working Capital (Inventory) & Service Level Optimisation Super Cheap Auto (SCA) what we did working capital & service level optimisation fact-based analysis enhanced planning

More information

Investing in Research Infrastructures: bankability, financial and business plans. 9th March. Amsterdam

Investing in Research Infrastructures: bankability, financial and business plans. 9th March. Amsterdam Investing in Research Infrastructures: bankability, financial and business plans A journey to develop RI financial and managerial maturity 9th March Amsterdam 1 2 3 4 PART ONE PART TWO PART THREE PART

More information

The CRM 49 day success programme. Learn how to take control of your business destiny with our mentored CRM skills development service.

The CRM 49 day success programme. Learn how to take control of your business destiny with our mentored CRM skills development service. The CRM 49 day success programme Learn how to take control of your business destiny with our mentored CRM skills development service. Peter Clements, Microsoft Certified CRM Project Manager, Trainer &

More information

Digital Marketing Specialist

Digital Marketing Specialist Digital Marketing Specialist Financial Controller Our Vision To be the best company our employees ever work for, the best bank our customers ever do business with and the best investment for our shareholder.

More information

Frequently Asked Questions: Department of the Environment Natural Resource Management (NRM) Monitoring, Evaluation, Reporting and Improvement (MERI)

Frequently Asked Questions: Department of the Environment Natural Resource Management (NRM) Monitoring, Evaluation, Reporting and Improvement (MERI) Frequently Asked Questions: Department of the Environment Natural Resource Management (NRM) Monitoring, Evaluation, Reporting and Improvement (MERI) Version: 27 November 2013. This document may be updated

More information

Sub-section Content. 1 Formalities - Post title: Risk Consultant - Reports to: Head of Group Risk - Division: xxx - Location: xxx

Sub-section Content. 1 Formalities - Post title: Risk Consultant - Reports to: Head of Group Risk - Division: xxx - Location: xxx Sub-section Content 1 Formalities - Post title: Risk Consultant - Reports to: Head of Group Risk - Division: xxx - Location: xxx 2 Job Purpose - To support the implementation of an Enterprise Risk Management

More information

Guidelines for applicants

Guidelines for applicants Funding for the development of products for the prevention, diagnosis and treatment of neglected and poverty related diseases 19 October 2015 Guidelines for applicants Please structure your application

More information

Certification Information

Certification Information Certification Information Section III - Organizational Learning, Training & Development ORGANIZATIONAL LEARNING, TRAINING & DEVELOPMENT Organizational Performance RPC:144 Aligns OLDT with business objectives

More information

Practice Management & Technology. client relationship management software. v i d e o m a r k e t i n g. smart phone applications. Tools.

Practice Management & Technology. client relationship management software. v i d e o m a r k e t i n g. smart phone applications. Tools. RESource Guide Practice Management & Technology client relationship management software v i d e o m a r k e t i n g smart phone applications Tools The Right for the Job Advertorial Prepared by SourceMedia

More information

COGNOS PLAN-TO-PERFORM BLUEPRINTS STRATEGIC PLANNING & FORECASTING

COGNOS PLAN-TO-PERFORM BLUEPRINTS STRATEGIC PLANNING & FORECASTING BUSINESS VALUE GUIDE VOLUME 2 COGNOS -TO-PERFORM BLUEPRINTS NING & FORECASTING MULTI-YEAR NING & INTEGRATED S Strategic Financial Planning and Forecasting aligns strategic and financial objectives used

More information

Customer focused KONE KONE s CAPITAL MARKETS DAY 2009. Juho Malmberg Development

Customer focused KONE KONE s CAPITAL MARKETS DAY 2009. Juho Malmberg Development Customer focused KONE KONE s CAPITAL MARKETS DAY 2009 Juho Malmberg Development Customer Focus is one of the five global KONE development programs Customer Focus People Flow Solutions Operational Excellence

More information

Financial Services Banking

Financial Services Banking Deloitte Digital Presentation Title 1 Financial Services Banking Industry Breakout Session Part 2 Deloitte & Salesforce.com Customer Experience conference Michael Parker @414Parker 17 June, 2014 Deloitte

More information

Organizational Development Plan

Organizational Development Plan Commonwealth of Massachusetts Consolidation Planning Project Plan Version 11.0 05/03/2009 Revision History The table below serves to track the key revisions made to this document for change control purposes.

More information

CPA Program. The Practical Experience Guide. Eve Cheng CPA. BHP Billiton

CPA Program. The Practical Experience Guide. Eve Cheng CPA. BHP Billiton CPA Program The Practical Experience Guide Eve Cheng CPA Senior Analyst BHP Billiton Contents Practical experience requirement 3 How to identify if your role is relevant 4 Where do you fit? 6 What skills

More information

ITU / BDT- COE workshop. Network Planning. Business Planning. Lecture NP- 3.5. Nairobi, Kenya, 7 11 October 2002

ITU / BDT- COE workshop. Network Planning. Business Planning. Lecture NP- 3.5. Nairobi, Kenya, 7 11 October 2002 ITU / BDT- COE workshop Nairobi, Kenya, 7 11 October 2002 Network Planning Lecture NP- 3.5 Business Planning October 8th ITU/BDT-COE Network Planning/ Business Planning - O.G.S. Lecture NP - 3.5 - slide

More information

ITIL Introducing continual service improvement

ITIL Introducing continual service improvement ITIL Introducing continual service improvement The objectives of continual service improvement Service improvement must focus on increasing the efficiency, maximizing the effectiveness and optimising the

More information

Logistics. Drug Pooling in the Clinical Trial Supply Chain

Logistics. Drug Pooling in the Clinical Trial Supply Chain Drug Pooling in the Clinical Trial Supply Chain Abstract Global clinical trials require efficient and robust supply chain which can bring more transparency and can introduce risk mitigation strategies.

More information

Business Intelligence is a system that collects, integrates, analyses and presents business information to support better business decision making.

Business Intelligence is a system that collects, integrates, analyses and presents business information to support better business decision making. UNIVERSITY OF EXETER BUSINESS INTELLIGENCE Key Messages & Communications Plan 1 Key Messages Background: Staff from across the University extract information from a variety of data storage areas to support

More information

CIC Audit Review: Experian Data Quality Enterprise Integrations. Guidance for maximising your investment in enterprise applications

CIC Audit Review: Experian Data Quality Enterprise Integrations. Guidance for maximising your investment in enterprise applications CIC Audit Review: Experian Data Quality Enterprise Integrations Guidance for maximising your investment in enterprise applications February 2014 Table of contents 1. Challenge Overview 03 1.1 Experian

More information

www.pwc.com Being protected Using data analytics to detect fraud

www.pwc.com Being protected Using data analytics to detect fraud www.pwc.com Being protected Using data analytics to detect fraud Are you currently exposed to fraudulent activities? It will surprise few to learn that occupational fraud, IP infringement, corruption,

More information

ENTREPRENEURS TOOLKIT

ENTREPRENEURS TOOLKIT Blueprint for success for entrepreneurial businesses ENTREPRENEURS TOOLKIT SOFTOOLS ENTREPRENEURS TOOLKIT PROVIDES A SUITE OF 8 INTEGRATED APPLICATIONS THAT WILL DRAMATICALLY ACCELERATE THE GROWTH OF ENTREPRENEURIAL

More information

Marketing Director s Guide to Selecting CRM

Marketing Director s Guide to Selecting CRM The Marketing Director s Guide to Selecting CRM A Publication www.collierpickard.co.uk Ltd 2014 Forging the Future As Marketing Director the responsibility for deciding the future direction of your organisation

More information

Graduating CRM Beyond Pipeline Management CRM

Graduating CRM Beyond Pipeline Management CRM Graduating CRM Beyond Pipeline CRM Graduating CRM Beyond Pipeline Graduating CRM Beyond Pipeline So you ve got your CRM deployment running smoothly. Congrats to you! If you re like most of our customers,

More information

Graduate Diploma in. Management. (Grad.Dip.Mgmt)

Graduate Diploma in. Management. (Grad.Dip.Mgmt) cmi-ireland.com T: 01 492 7070 Graduate Diploma in Management (Grad.Dip.Mgmt) CMI Page 1 Graduate Diploma in Management About the Course CMI have teamed up with the ICM Institute of Commercial Management

More information

TEAM WORKFLOW MANAGEMENT SYSTEM

TEAM WORKFLOW MANAGEMENT SYSTEM TEAM WORKFLOW MANAGEMENT SYSTEM TEAM Workflow Management Small and Medium businesses are the builders, of any rising economy, they share more than 90% of GDP worldwide, Enhancement of internal business

More information

SCI$U:'e$learning'for'patient'education'in'spinal'cord'injury'rehabilitation' Background'and'development'process' E$learning'in'patient'education'

SCI$U:'e$learning'for'patient'education'in'spinal'cord'injury'rehabilitation' Background'and'development'process' E$learning'in'patient'education' 1 SCI$U:'e$learning'for'patient'education'in'spinal'cord'injury'rehabilitation' Background'and'development'process' John%D.%Shepherd 1,%Karla%M.%Badger5Brown 2,%Matthew%S.%Legassic 3,%Saagar%Walia 3,%Dalton%L.%Wolfe

More information

Performance Management and Service Improvement Framework

Performance Management and Service Improvement Framework Performance Management and Service Improvement Framework Author Marcus Evans, Operational Director - Performance and Customer Insight Date: September 2014 Contents Page 1. Introduction 3 2. Strategic ning

More information

Does Your Technology Sales Compensation Support the CEO Strategy?

Does Your Technology Sales Compensation Support the CEO Strategy? REVENUE ACCELERATORS WHITEPAPER SERIES Does Your Technology Sales Compensation Support the CEO Strategy? Introduction Often, VPs of Sales or CEO clients ask me what is a fair compensation plan for a technology

More information

How To Learn Marketing Skills

How To Learn Marketing Skills Table of Contents Professional Diploma in Digital Marketing Module 1: Introduction to Digital Marketing Module 2: Search Engine Marketing (SEO) Module 3: Search Engine Marketing (PPC) Module 4: Email Marketing

More information

How To Use Interaction Analytics For Business

How To Use Interaction Analytics For Business CROSS-CHANNEL INTERACTION ANALYTICS MOVING FROM DREAM TO SUCCESSFUL REALITY Improving Bottom Line Results with Interaction Analytics Practical Solutions for Addressing Real-World Business Problems. TABLE

More information

Risk Management Plan template <TEMPLATE> RISK MANAGEMENT PLAN FOR THE <PROJECT-NAME> PROJECT

Risk Management Plan template <TEMPLATE> RISK MANAGEMENT PLAN FOR THE <PROJECT-NAME> PROJECT RISK MANAGEMENT PLAN FOR THE PROJECT Prepared by: Approved by: Reference: Version: Date: INTRODUCTION This document is the Risk Management

More information

Understanding the Business Value of Social Solutions in Sales

Understanding the Business Value of Social Solutions in Sales WHITE PAPER Understanding the Business Value of Social Solutions in Sales Sponsored by: SAP Vanessa Thompson April 2014 IDC OPINION The confluence of the changing competitive landscape, strategic business

More information

COGNOS PLAN-TO-PERFORM BLUEPRINTS CAPITAL EXPENDITURE PLANNING

COGNOS PLAN-TO-PERFORM BLUEPRINTS CAPITAL EXPENDITURE PLANNING BUSINESS VALUE GUIDE VOLUME 6 COGNOS PLAN-TO-PERFORM BLUEPRINTS EXPENDITURE PLANNING PLANNING EXPENDITURE PLANNING Capital Expenditure Planning helps companies manage crossenterprise capital expenditures

More information

Content Chapter 3.5. Role of business Planning today. Basic concepts. Telecom business modeling. Typical evaluation results

Content Chapter 3.5. Role of business Planning today. Basic concepts. Telecom business modeling. Typical evaluation results ITU / BDT- COE workshop Bangkok, Thailand, 11 15 November 2002 Network Planning Lecture NP- 3.6 Business Planning November 12th ITU/BDT-COE Network Planning/ Business Planning - O.G.S. Lecture NP - 3.6

More information

The buying and selling of a financial planning business

The buying and selling of a financial planning business The buying and selling of a financial planning business Gavin Jordan, Partner, Ernst & Young LLP 10 September 2010 Disclaimer This publication contains information in summary form and is therefore intended

More information