Designing and implementing an effective cloud computing strategy

Transcription

1 Designing and implementing an effective cloud computing strategy Presented by: Tony Nissen National Solutions Manager

2 What is Cloud Computing? Cloud computing is the practice of using a network of remote servers, which is accessed over the Internet to store, manage, and process data.

3 Cloud Adoption

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5 90% Companies saw at least one area of improvement within their IT department. Efficiency Quality Security

6 82% Reportedly saved money.

7 80% Saw general improvements within the first 6 months.

8 14% Downsized their IT support requirements. Statistics-You-Didn-t-Know-About-Cloud-Computing

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10 More For Less

11 Increased Functionality Cloud based technology liberates your organisation! Mobility Agility Productivity Continuity

12 Reduced Overheads Cloud based technology gives you access to enterprise grade infrastructure, without the upfront investment. Less complexity Less downtime Less administrative overheads

13 Example

14 Civic Solutions Brisbane Based, Disability & Employment Services. Traditional SBS & TS environment 15 users across two locations Microsoft Office & MYOB

15 Civic Solutions Challenges: Stability issues / EOL hardware & software Poor remote access & collaboration TCO = $42, per annum Included Managed Services / Internet Connectivity Excluded the cost of lost productivity

16 Proposed Solution Hybrid Cloud Model: On-site Domain Controller / Server Essentials 2012 Office 365 SharePoint Online, Exchange Online & Lync Reconfigured Internet Connectivity Revised Managed Services

17 Outcomes Hybrid Cloud Model: Resolved stability issues Improved remote access / collaboration capabilities Improved continuity Reduced TCO by $16, per annum!

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19 Designing and implementing an effective cloud computing strategy

20 Define & understand your requirements

21 Form an IT project team Create buy-in / Improve your ROI by including Business unit representatives Key Management representative Board representative* Technical resources

22 Map our your requirements Key focus areas Financial Legal Operational Technical

23 Financial Requirements Quantify your TCO / Define your budget Current Total Cost of Ownership Implementation budget Monthly budget

24 Legal Requirements Are you compliant? Data storage location? Data retention?

25 Operational Requirements List your core business applications List the functions that these applications perform Identify who is responsible for performing these functions Clarify how the assigned staff member performs these functions (app or word/excel) Identify your staff s current & future access requirements (devices & locations)

26 Operational Requirements Staff skill Level? Competency with current technology Competency with new technology Identify Champions Required training

27 Technical Requirements How much data do you have: Documents / / Application / Database? Application backend requirements: Type of database (SQL)? Operating System requirements (32/64bit)? Cloud compatibility TS / Citrix / Other dependencies?

28 Speaking of applications Are there browser based alternatives? Software as a Service CRM CMS Donor Management Membership Management Pay Roll Accounting Are they a viable option?

29 Don t forget about Internet Connectivity! Is the speed of my current service sufficient? Is my current service reliable? Business Grade / Service Level Agreement? Will I require symmetrical connectivity? Is the connectivity I require available in my location? The cost of connectivity? Useful tools: (Benchmarks your Download/Upload Speed and Latency)

30 Solution design pending..

31 Road Test Setup up a pilot device Sign up for the free trials Time share access amongst IT project team Demonstrate the relevant elements to staff Test, test, and test some more! Collect feedback from all testers* Revise & finalise solution design* What are the benefits? What are the risks?

32 Board approval tips

33 Board buy-in Winning the hearts and minds Leverage your IT project team board member Highlight the benefits Address the risks Pilot access to the board Compare current / projected TCO Present the TVO

34 Implementation Tips Get ready to launch! Inform staff (and clients) in advance of the Implementation date Conduct the migration over a weekend where financially viable) Migrate Documents & s first where technically viable) Arrange for your Integrator to be on-site for launch day

35 Implementation Tips Maximise your ROI! Have your integrator provide training to staff before and on day one Follow this up with additional group training and education session Lead by example show your staff how you use the new systems

36 About R & G Technologies Award winning ICT consulting firm with offices in Brisbane, Sydney and Melbourne. Servicing businesses nationwide. Trusted IT partner; a single source supplier for all your Data, Cloud and IT Support needs. R & G Technologies Head Office, Brisbane Technology Park, Eight Mile Plains, QLD.

37 Need a hand getting the pieces to fit? info@rgtech.com.au