San Francisco s Network of Transportation Services in Response to Community Needs

Size: px
Start display at page:

Download "San Francisco s Network of Transportation Services in Response to Community Needs"

Transcription

1 San Francisco s Network of Transportation Services in Response to Community Needs International Paratransit Conference October 30, 2014

2 Overview of San Francisco s Senior and Disabled Population 830,000 residents in San Francisco 17% or 170,000 are % or 91,000 have a disability Majority of older adults and disabled are non-white Higher life expectancy among seniors in San Francisco compared to California

3 Transportation in San Francisco Eighth largest transit system in United States, by ridership 750,000 weekday fixed route boarding's, approx. 150,000 senior/disabled 13,500 registered Paratransit riders 775,000 annual paratransit trips Multiple social service agencies providing additional services

4 Recent Trends Shift to at home, independent living Greater need to provide transportation to community services Provide access to the city s social and cultural events and facilities Increasing frail population of older adults Need for transportation for certain daily activities Goal: Provide safe, affordable, and accessible transportation services allow for a continued high quality of life

5 Network of Transportation Services SF Paratransit SF Access Taxi Services Group Van Peer Escort Pilot Program Non ADA programs Shop-a-Round Van Gogh Paratransit Plus

6 SF Access Prescheduled, door-to-door transportation on a shared ride van Trips within ¾ of a mile of any MUNI route Agreements with neighboring paratransit agencies to provide trips to and from San Francisco In FY 13-14, about 233,000 trips performed, including 71,000 wheelchair trips to 3,800 active van riders Cost per trip: $33.16 for ambulatory $50.10 for wheelchair

7 Taxi Services Demand response service provided on general public taxis, including 100 ramp taxis for wheelchair users In FY 13-14, 260,000 trips completed, including 15,000 trips for wheelchair users, to 4,500 active taxi riders Clients pay meter fare through subsided SF Paratransit debit card All taxis in San Francisco are required to participate in SF Paratransit program Average cost per trip: $13.81

8 Benefit and Challenges Benefits High level of customer satisfaction User choice of taxi company Individual trips (not shared) Cost effective for transit agency Low capital costs and cost per trip Integration of paratransit into an existing industry Challenges May be hard to start new taxi service: generally there are multiple regulatory bodies Service quality challenges Peak time use competition with general public Less control of service Fraud mitigation necessary

9 SFMTA Group Van Service Prescheduled, door-to-door transportation for groups of individuals going to a single location, such as adult day health center Trips are scheduled and billed to agencies In FY13-14, provided 215,000 trips to about 1,200 SF Paratransit riders attending services with 14 agencies at 17 different locations Average cost per trip: $14.78

10 Aging and Adult Group Van Services Prescheduled, door-to-door transportation for groups who attend nutrition and other programs sponsored by Department on Aging and Adult Services Funding provided by DAAS Provided 30,000 trips provided to 10 agencies; 7,000 trips to grocery stores Average cost per trip: $18.18

11 Benefits and Challenges Benefits More efficient scheduling of riders Vans are better utilized for service Set pick up and drop off times provide centers with more knowledge to coordinate Challenges Residence of riders are spread through the city Increased ride times Higher percentage of riders in wheelchairs Higher level of frailty among riders

12 Shop-a-Round Service Provides transportation to grocery stores for seniors and persons with disabilities Goal: provide transportation and assistance to individuals who live in areas without nearby fresh groceries Launched in October 2010 at four select neighborhoods, since expanded citywide Riders may decide to either van or taxi service In FY 13-14, completed 6,000 trips to about 1,300 riders

13 Van Gogh Shuttle Provides transportation to groups of seniors and persons with disabilities to cultural and social events and activities Goal: reduce social isolation among seniors and persons with disabilities who are at high risk Launched in 2013 In FY 13-14, provided trips to over 1,300 trips to about 650 riders

14 Paratransit Plus Provide a limited value taxi debit card ($60 per month) to individuals who do not qualify for ADA paratransit but need extra assistance for certain trips About 125 individuals in program Generally older and more fragile (80+) Selected by analyst based on age and mobility function

15 Peer Escort Project Growing number of riders require hand-tohand transportation Project Objectives: Improve access to day programs for people with cognitive disabilities. Improve safety and on-board experience of SFMTA paratransit group van riders who have cognitive disabilities (e.g. dementia, developmental disabilities) by providing a peer escort

16 Project Details Initial pilot of program will target select group van centers with high number of at-risk riders Short term funding through DAAS; applying for federal grant to sustain program Partnership with Family Services Agency Utilize existing Senior Companion Program Will recruit low income seniors and persons with disabilities as escorts with emphasis on those with similar language and cultural backgrounds as riders Provide training, background checks, and stipend for escorts

17 Looking Forward Continued shift of policy towards prioritizing aging in place Emphasis on ensuring seniors and persons with disabilities have access to transportation and the community at large Meeting service gaps, especially among older adults Increase use of mobility management tools to ensure individuals have knowledge and choose the best and most cost effective transportation choice Collaborating with city agencies and community organizations

18 Overall Coordination To ensure transportation services provided meet the needs of the community, the SFMTA Accessible Services Program collaborates with: Member of the Long Term Care Coordinating Council Dementia Care Work Group Alzheimer community meetings Strong partnership with Department on Aging and Adult Services Paratransit Coordinating Council Executive Committee includes community-based organization representatives, DAAS, paratransit users, senior and disabled advocates

19 Contact Information SFMTA Annette Williams Manager Accessible Services Program Kate Toran Deputy Director of Taxis and Accessible Services

How to Supplement Traditional Paratransit Programs with Taxis: A Case Study. International Conference on Paratransit 10/31/14

How to Supplement Traditional Paratransit Programs with Taxis: A Case Study. International Conference on Paratransit 10/31/14 How to Supplement Traditional Paratransit Programs with Taxis: A Case Study International Conference on Paratransit 10/31/14 SFMTA Overview Eighth largest transit system in United States 49 square miles

More information

San Francisco Paratransit Taxi Debit Card System. 5 5 2010 APTA Bus and Paratransit Conference Cleveland, Ohio

San Francisco Paratransit Taxi Debit Card System. 5 5 2010 APTA Bus and Paratransit Conference Cleveland, Ohio San Francisco Paratransit Taxi Debit Card System 5 5 2010 APTA Bus and Paratransit Conference Cleveland, Ohio Eighth largest transit system in United States, by ridership Service Area: 49 square miles

More information

Living After Stroke: Mobility and Transportation Options After Stroke. The Family of Community Transportation Options

Living After Stroke: Mobility and Transportation Options After Stroke. The Family of Community Transportation Options Living After Stroke: Mobility and Transportation Options After Stroke Karen Wolf-Branigin, MSW National Center on Senior Transportation Washington, DC The Family of Community Transportation Options This

More information

Vol 2_v9final 1/24/05 12:22 PM Page 1. Lift-Van & ADA Access Services G U I D E

Vol 2_v9final 1/24/05 12:22 PM Page 1. Lift-Van & ADA Access Services G U I D E Vol 2_v9final 1/24/05 12:22 PM Page 1 Lift-Van & ADA Access Services G U I D E 2 Vol 2_v9final 1/24/05 12:22 PM Page 2 This Guide is available in accessible formats. Please contact S.F. Paratransit at

More information

Taxis and Accessible Services Division: Status of Taxi Industry. San Francisco Municipal Transportation Agency Board Meeting September 16, 2014

Taxis and Accessible Services Division: Status of Taxi Industry. San Francisco Municipal Transportation Agency Board Meeting September 16, 2014 Taxis and Accessible Services Division: Status of Taxi Industry San Francisco Municipal Transportation Agency Board Meeting September 16, 2014 Taxi Services Mission To promote a vibrant taxi industry through

More information

Manitowoc County Mobility Management Transportation Resource Directory

Manitowoc County Mobility Management Transportation Resource Directory Manitowoc County Mobility Management Transportation Resource Directory Bridging Resources to Better Meet Transportation Needs Presented in part by: About This Directory The Manitowoc County Transportation

More information

Transportation Guide for Older Adults

Transportation Guide for Older Adults 2015 Transportation Guide for Older Adults A guide to transportation resources for older adults. Contents Orange County Department on Aging - Mobility Manager... 2 ORANGE COUNTY TRANSPORTATION PROVIDERS...

More information

From the FTA 5310 Circular (C9070.1F): 1. ELIGIBLE CAPITAL EXPENSES. Funds for the Section 5310 program are available for capital expenses as defined

From the FTA 5310 Circular (C9070.1F): 1. ELIGIBLE CAPITAL EXPENSES. Funds for the Section 5310 program are available for capital expenses as defined From the FTA 5310 Circular (C9070.1F): 1. ELIGIBLE CAPITAL EXPENSES. Funds for the Section 5310 program are available for capital expenses as defined in Section 5302(a)(1) to support the provision of transportation

More information

TRANSPORTATION SERVICES. A Guide for Seniors: Finding the Right Transportation Option for You. Parkway Senior Center. Provided by:

TRANSPORTATION SERVICES. A Guide for Seniors: Finding the Right Transportation Option for You. Parkway Senior Center. Provided by: TRANSPORTATION SERVICES A Guide for Seniors: Finding the Right Transportation Option for You Provided by: Parkway Senior Center 220 Memorial Parkway (315) 223-3973 Public Transit Paratransit Volunteer

More information

GLOSSARY of Paratransit Terms

GLOSSARY of Paratransit Terms Innovation in Transit GLOSSARY of Paratransit Terms January 2007 FORWARD: ABOUT PACE PARATRANSIT SERVICES Pace provides a variety of public transportation services. ADA Paratransit, which operates in the

More information

The Role of Mobility in Alameda County s Aging Society. July 27, 2009 6 th Annual Senior and Disabled Mobility Workshop

The Role of Mobility in Alameda County s Aging Society. July 27, 2009 6 th Annual Senior and Disabled Mobility Workshop The Role of Mobility in Alameda County s Aging Society July 27, 2009 6 th Annual Senior and Disabled Mobility Workshop Aging in Alameda County Baby Boomers (those born between 1946 and 1964) start turning

More information

A Typology of Senior Transportation Services in Westchester County

A Typology of Senior Transportation Services in Westchester County A Typology of Senior Transportation Services in Westchester County By Wei Li Advisors: Cynthia Chen (City College of New York) Joel Ettinger (New York Metropolitan Transportation Council) Prepared for

More information

Funding the Public Transportation Needs of an Aging Population

Funding the Public Transportation Needs of an Aging Population American Public Transportation Association Funding the Public Transportation Needs of an Aging Population March 2010 David Koffman Richard Weiner Amy Pfeiffer Scott Chapman Funding the Public Transportation

More information

SAN FRANCISCO BICYCLE COALITION 2012 2017 Strategic Plan

SAN FRANCISCO BICYCLE COALITION 2012 2017 Strategic Plan SAN FRANCISCO BICYCLE COALITION 2012 2017 Strategic Plan OVERALL GOAL BY 2017, AT LEAST HALF OF SAN FRANCISCANS WILL BICYCLE OCCASIONALLY, AND AT LEAST ONE-QUARTER WILL BICYCLE FREQUENTLY OR AT LEAST A

More information

Bringing Transportation into the Conversation: A Holistic Approach to Individual Needs

Bringing Transportation into the Conversation: A Holistic Approach to Individual Needs AIRS Conference, 2015 Dallas, TX Bringing Transportation into the Conversation: A Holistic Approach to Individual Needs Eileen Miller, Senior Program Associate, NCST National Association of Area Agencies

More information

TRANSPORTATION TABLE OF CONTENTS

TRANSPORTATION TABLE OF CONTENTS TRANSPORTATION TABLE OF CONTENTS Bucks County Association For The Blind and Visually Impaired Bucks County Transport, Inc. Bucks County Transportation Management Association Bux-Mont Transportation Service

More information

Transportation Options

Transportation Options Transportation Options For patients of Crittenton Hospital Medical Center Table of Contents For assistance in finding transportation 3 Wheelchair Van Transportation AmbuTrans 3 Angel Healthcare Express

More information

Timothy Papandreou Deputy Director Sustainable Streets 2013

Timothy Papandreou Deputy Director Sustainable Streets 2013 San Francisco Transport Integration Evolution for People Timothy Papandreou Deputy Director Sustainable Streets 2013 Market Street Railway Muni Muni Prop E Prop A Public Competition for new Logo Bureau

More information

Transportation. Options. for the. Metro Area

Transportation. Options. for the. Metro Area 1 Transportation Options for the Metro Area Table of Contents A & B Shuttle... page 3 American Ambulance Service. page 4 Bellevue Transportation Program.. page 5 Council Bluffs Shopper... page 6 Council

More information

Marketing Responsibilities. Sun Tran s Marketing Team provides services for:

Marketing Responsibilities. Sun Tran s Marketing Team provides services for: Transit Marketing The Marketing Team Marketing & Communications Director Community Outreach Manager Pass Program Manager Marketing & Communications Specialist Graphic Artist Marketing Assistant Marketing

More information

Nashua Region Coordinating Council TRANSPORTATION DIRECTORY

Nashua Region Coordinating Council TRANSPORTATION DIRECTORY Region Coordinating Council TRANSPORTATION DIRECTORY 1 TABLE OF CONTENTS SECTION PAGE 1. Human Transportation Definitions --------------------------------------------------------------------------------

More information

ATTACHMENT K 5310 ELIGIBLE COST

ATTACHMENT K 5310 ELIGIBLE COST ATTACHMENT K 5310 ELIGIBLE COST Attachment K - Traditional 5310 Eligible Cost a. Rolling stock and related activities for Section 5310-funded vehicles (1) Acquisition of expansion or replacement buses

More information

TRANSPORTATION. Manager s Guide to Caregiving in the

TRANSPORTATION. Manager s Guide to Caregiving in the This Action Plan provided by: Caregiving Ministries and the National Caregivers Library, divisions of FamilyCare America, Inc. Transportation is one of the most difficult issues facing those who care for

More information

Performance Measures for Public Transit Mobility Managers Presented by: Lalita Sen, Ph.D. Texas Southern University

Performance Measures for Public Transit Mobility Managers Presented by: Lalita Sen, Ph.D. Texas Southern University Performance Measures for Public Transit Mobility Managers Presented by: Lalita Sen, Ph.D. Texas Southern University Barbara Jordan Mickey Leland School Of Public Affairs April 12, 2012 Project Number 0-6633

More information

Adult System of Care Thursday, July 19, 2012

Adult System of Care Thursday, July 19, 2012 Adult System of Care Thursday, July 19, 2012 Overview VTA: A transit agency/congestion management agency Senior Services and Programs VTA provides transit services that are: Accessible Affordable VTA provides

More information

Operating Budget. MARIN TRANSIT 2016 2025 SHORT RANGE TRANSIT PLAN Chapter 5: Financial Plan

Operating Budget. MARIN TRANSIT 2016 2025 SHORT RANGE TRANSIT PLAN Chapter 5: Financial Plan Operating Budget Marin Transit forecasts revenues and expenses for the 10-year period based on current contract rates, annual escalations, historical trends, and partner agencies revenue projections. Marin

More information

San Francisco Complete Streets Strategy

San Francisco Complete Streets Strategy San Francisco Complete Streets Strategy Timothy Papandreou Deputy Director Sustainable Streets 2013 Sacramento 2 million San Francisco Bay Area 8 million Central Valley 4 million Los Angeles 19 million

More information

COA Community Analysis and Proposed Initiatives 2013

COA Community Analysis and Proposed Initiatives 2013 Housing and Transportation Options Community Strengths: The county has taken important steps to increase accessible and affordable housing and transportation options. The county s growth strategy promotes

More information

Transportation Services Guidelines Genesee County

Transportation Services Guidelines Genesee County Transportation Services Guidelines Genesee County B-Line Bus Systems - Public Transportation B-Line offers transportation throughout Genesee County. Service is available Monday through Friday in Batavia

More information

Louisville Region: Travel Management Coordination Center

Louisville Region: Travel Management Coordination Center Louisville Region: Travel Management Coordination Center Mobility Services for All Americans ITS Phase 1 Grant Project Team Leads: TARC & KIPDA Region IV Conference May 2008 Evolution of Coordination Travel

More information

Medical Transportation. What the hell is he talking about, And why is it important in my community

Medical Transportation. What the hell is he talking about, And why is it important in my community Medical Transportation What the hell is he talking about, And why is it important in my community Laurence.Osband.us /2009 Medical Transportation services Conveyance services provided, directly or through

More information

Senior Citizens and Special Needs Individuals. Mobility and Transportation Services Guide

Senior Citizens and Special Needs Individuals. Mobility and Transportation Services Guide Senior Citizens and Special Needs Individuals Mobility and Transportation Services Guide Table of Contents Introduction.... 1 Senior Center Transportation Non-emergency Medical Transportation... 2 Non-medical

More information

Transportation Best Practices for Serving Low Income Residents National Resource Network 311 for Cities

Transportation Best Practices for Serving Low Income Residents National Resource Network 311 for Cities Transportation Best Practices for Serving Low Income Residents National Resource Network 311 for Cities In August 2015, a city submitted a request for assistance to the National Resource Network s 311

More information

2015 SOLICITATION FOR ENHANCED MOBILITY GRANT APPLICATIONS

2015 SOLICITATION FOR ENHANCED MOBILITY GRANT APPLICATIONS Item 6 Technical Committee MEMORANDUM TO: FROM: TPB Technical Committee Wendy Klancher, TPB Principal Planner Lynn Winchell-Mendy, TPB Planner SUBJECT: Status Report on the 2015 Solicitation for Section

More information

COMMUNITY MOBILITY GUIDE

COMMUNITY MOBILITY GUIDE COMMUNITY MOBILITY GUIDE Sedgwick County, Kansas Driver Resources Public Transportation Private Transportation September 2010 Provided by Sedgwick County Department on Aging Transportation Program Partially

More information

Treasure Island Mobility Management Program

Treasure Island Mobility Management Program Treasure Island Mobility Management Program Policy Analysis Update SAN FRANCISCO COUNTY TRANSPORTATION AUTHORITY October 7, 2014 About the Treasure Island Development Project 1997 2003 2008 2011 2014 City

More information

Find a Ride Waukesha County

Find a Ride Waukesha County Find a Ride Waukesha County Transportation Options in Waukesha County 2010 Find a Ride Waukesha County 2010 This guide is designed to help the residents of Waukesha County locate transportation options

More information

CHAPTER 6. COMMUNITIES OF CONCERN

CHAPTER 6. COMMUNITIES OF CONCERN CHAPTER 6. COMMUNITIES OF CONCERN Communities of Concern is a term adopted by the Metropolitan Transportation Commission (MTC) to refer to communities in the Bay Area that face particular transportation

More information

TRANSPORTATION RIDE DU PAGE

TRANSPORTATION RIDE DU PAGE TRANSPORTATION Transportation has consistently been a problem in the suburban area. Traveling for medical attention, social services, education and employment can be challenging. Many resources for senior

More information

APPLICATION FORM MASS TRANSIT PROGRAM GRANT APPLICATION PROJECT NAME LEAD AGENCY PROJECT TYPE GENERAL PROJECT AREA

APPLICATION FORM MASS TRANSIT PROGRAM GRANT APPLICATION PROJECT NAME LEAD AGENCY PROJECT TYPE GENERAL PROJECT AREA Received by: Date: OFFICIAL USE: MASS TRANSIT PROGRAM GRANT APPLICATION PROJECT NAME LEAD AGENCY PROJECT TYPE GENERAL PROJECT AREA APPLICATION FORM Planning/ Project Development Capital/Equipment Amenities/

More information

MVRPC Senior Transportation Resources: Service Providers

MVRPC Senior Transportation Resources: Service Providers MVRPC Senior Transportation Resources: Service Providers Montgomery County Senior Transportation Providers Brookville Area Handivan Ministry, Inc. 833-2260 The Brookville Area Handivan is a nonprofit ministry

More information

EVERY TRIP IS IMPORTANT

EVERY TRIP IS IMPORTANT EVERY TRIP IS IMPORTANT Access Access to the grocery store, employment, medical care, and other community services are vital components of a healthy, productive life. Without reliable transportation, the

More information

Taxi Access Program (TAP) Customer Guide November 1, 2015

Taxi Access Program (TAP) Customer Guide November 1, 2015 Taxi Access Program (TAP) Customer Guide November 1, 2015 What is TAP? Pace and the City of Chicago provide an innovative program offering customers with disabilities a flexible option to Pace s ADA Paratransit

More information

PUBLIC TRANSPORTATION DEPARTMENT MUNICIPALITY OF ANCHORAGE 2009 TRANSPORTATION GRANT APPLICATION PACKET

PUBLIC TRANSPORTATION DEPARTMENT MUNICIPALITY OF ANCHORAGE 2009 TRANSPORTATION GRANT APPLICATION PACKET PUBLIC TRANSPORTATION DEPARTMENT MUNICIPALITY OF ANCHORAGE 2009 TRANSPORTATION GRANT APPLICATION PACKET Funding Availability: The Municipality of Anchorage is accepting grant applications for human services

More information

Taxis for Senior Transportation

Taxis for Senior Transportation Taxis for Senior Transportation Contents Barriers to Increased Use of Taxicabs...1 Steps to Increase Seniors Use of Taxis...3 Taxis in Rural Areas Thinking Outside the Box...9 How Taxis Might be Used...10

More information

COORDINATION. on-demand door-to-door senior transit through public transit system TRAINING AND SAFETY INFORMATION AND EDUCATION TECHNOLOGY

COORDINATION. on-demand door-to-door senior transit through public transit system TRAINING AND SAFETY INFORMATION AND EDUCATION TECHNOLOGY COORDINATION on-demand door-to-door senior transit through public transit system TRAINING AND SAFETY INFORMATION AND EDUCATION program provides senior sensitivity training TECHNOLOGY for Seniors automated

More information

PALOUSE RTPO HUMAN SERVICES TRANSPORTATION COORDINATION PLAN

PALOUSE RTPO HUMAN SERVICES TRANSPORTATION COORDINATION PLAN PALOUSE RTPO HUMAN SERVICES TRANSPORTATION COORDINATION PLAN BACKGROIND AND OVERVIEW o Agencies: Five transits and Lewiston Idaho (included this time) o previous one developed in 2010 with 2012 update

More information

Federal Fiscal Year 2014 Funding For Utah s Large Urban Areas

Federal Fiscal Year 2014 Funding For Utah s Large Urban Areas Federal Transit Administration 5310 GRANT APPLICATION INSTRUCTIONS Enhanced Mobility of Seniors and Persons with Disabilities Federal Fiscal Year 2014 Funding For Utah s Large Urban Areas Instructions

More information

Memorandum. Date: 11.12.08 RE: Plans and Programs Committee

Memorandum. Date: 11.12.08 RE: Plans and Programs Committee Memorandum Date: 11.12.08 RE: Plans and Programs Committee November 18, 2008 To: From: Through: Subject: Plans and Programs Committee: Commissioners Dufty (Chair), Peskin (Vice Chair), Daly, Elsbernd,

More information

Title VI Service Monitoring Program

Title VI Service Monitoring Program SFMTA Municipal Transportation Agency Image: Historic Car number 1 and 162 on Embarcadero Title VI Service Monitoring Program 10 3 2013 SAN FRANCISCO, CALIFORNIA Title VI Overview Title VI of the Civil

More information

MaineDOT Locally Coordinated Transit Plan Region 7. Community Concepts FY 2013-2017

MaineDOT Locally Coordinated Transit Plan Region 7. Community Concepts FY 2013-2017 MaineDOT Locally Coordinated Transit Plan Region 7 Community Concepts FY 2013-2017 Table of Contents Description... 1 Rural transit provider... 1 Service... 1 Geographic area... 1 Community Concepts overview...

More information

RIDE-ON SHORT RANGE TRANSIT PLAN. Technical Memorandum #4: Goals, Objectives and Performance Standards Revised DRAFT (Revision 2)

RIDE-ON SHORT RANGE TRANSIT PLAN. Technical Memorandum #4: Goals, Objectives and Performance Standards Revised DRAFT (Revision 2) RIDE-ON SHORT RANGE TRANSIT PLAN Technical Memorandum #4: Goals, Objectives and Performance Standards Revised DRAFT (Revision 2) December 5, 2014 Table of Contents Page Background... 1 Mission... 1 Key

More information

Feasibility and Insurance Options for Ride Programs

Feasibility and Insurance Options for Ride Programs Feasibility and Insurance Options for Ride Programs propriate McNair Illustration Here POTENTIAL USE OF RIDE PROGRAM WILL BE DETERMINED BY: Numbers of seniors in the catchment area Alternatives available

More information

City Services Benchmarking: Public Transportation

City Services Benchmarking: Public Transportation City Services Benchmarking: Public Transportation City and County of Office of the Controller City Services Auditor March 13, 214 City Services Benchmarking: Public Transportation CITY AND COUNTY OF SAN

More information

Municipal Transportation Quality Review

Municipal Transportation Quality Review Municipal Transportation Quality Review SFMTA Response June 2015 San Francisco, California Overview The Agency s response to recommended modifications in the Transportation Quality Review An update on

More information

THE ADA AND ITS COMPLEMENTARY PARATRANSIT REQUIREMENTS

THE ADA AND ITS COMPLEMENTARY PARATRANSIT REQUIREMENTS Section 1: Entity Submitting the Plan Charles County Department of Community Services VanGO Transportation 8190 Port Tobacco Road Port Tobacco, Maryland 20677 Contact: Ms. Lisa M. Quill Chief of Housing

More information

Eligibility Requirements for ADA Paratransit Service

Eligibility Requirements for ADA Paratransit Service Eligibility Requirements for ADA Paratransit Service To request this brochure in large print, audio tape, Braille, or Spanish, please call (916) 557-4685 or TDD 557-4686 Rev. 8/25/2010 PUBLIC TRANSPORTATION

More information

Tam Valley Call n Ride Shuttle Option April 2008

Tam Valley Call n Ride Shuttle Option April 2008 Tam Valley Call n Ride Shuttle Option April 2008 If funding is available to provide transit service to Tam Valley, Marin Transit staff recommends that a call-n-ride service is started. Survey data from

More information

Budget Overview Fiscal Years 2017 & 2018. Investing in Transportation for Today and Tomorrow

Budget Overview Fiscal Years 2017 & 2018. Investing in Transportation for Today and Tomorrow Budget Overview Fiscal Years 2017 & 2018 Investing in Transportation for Today and Tomorrow 1 Serving San Francisco $1.02 Billion 2016 Annual Operating Budget $3.3 Billion 5-Year Capital Budget 1,053 Transit

More information

CHAPTER 7 DEMAND-RESPONSIVE TRANSIT

CHAPTER 7 DEMAND-RESPONSIVE TRANSIT I Transit Capacity and Quality of Service Manual, 3rd Edition CHAPTER 7 DEMAND-RESPONSIVE TRANSIT 1. User's Guide 2. Mode and Service Concepts 3. Operations Concepts 4. Quality of Service Concepts 5. Quality

More information

Chapter 3. Care-a-Van Service Plan

Chapter 3. Care-a-Van Service Plan Chapter 3. Care-a-Van Service Plan Introduction Care-a-Van has evolved as a user-friendly paratransit service, providing a higher level of service quality than required under the Americans With Disabilities

More information

TRANSPORTATION REPORT PREPARED BY

TRANSPORTATION REPORT PREPARED BY PUBLIC TRANSPORTATION PROGRAMS FOR SENIORS 2007 FINAL REPORT 2007 PREPARED BY THE BEVERLY FOUNDATION PASADENA ASADENA, CALIFORNIA IN PARTNERSHIP WITH THE AMERICAN PUBLIC TRANSPORTATION ASSOCIATION WASHINGTON

More information

Washington s Online Public Input Program. Presentation to the Washington & California Transportation Commissions San Jose, Ca.

Washington s Online Public Input Program. Presentation to the Washington & California Transportation Commissions San Jose, Ca. Washington s Online Public Input Program Presentation to the Washington & California Transportation Commissions San Jose, Ca. August 19, 2014 Public Input Program One of the missions of the Washington

More information

Proposed Ordinance Changes to allow for Transportation Network Company Operation in the City of Des Moines. Council Workshop December 8, 2014

Proposed Ordinance Changes to allow for Transportation Network Company Operation in the City of Des Moines. Council Workshop December 8, 2014 Proposed Ordinance Changes to allow for Transportation Network Company Operation in the City of Des Moines Council Workshop December 8, 2014 Transportation Network Company or TNC A company that enables

More information

A summary of HCSMP recommendations as they align with San Francisco s citywide community health priorities appears below.

A summary of HCSMP recommendations as they align with San Francisco s citywide community health priorities appears below. All recommendations and guidelines in this HCSMP address important health policy goals for San Francisco. Certain guidelines are designated in this HCSMP as Eligible for. Guidelines with this designation

More information

Rhode Island Human Service Transportation Study

Rhode Island Human Service Transportation Study Rhode Island Human Service Transportation Study October 2010 Executive Summary Over the past several years, there has been growing recognition on the part of state leadership and decision-makers in Rhode

More information

Ride Guide: Senior Transportation Options in the Greater Austin Area

Ride Guide: Senior Transportation Options in the Greater Austin Area Ride Guide: Senior Transportation Options in the Greater Austin Area Public Transportation Specialized Transportation Older Driver Resources Information compiled by: West Austin Caregivers In collaboration

More information

Improving Medical Transportation Coordination and Access for Consumers in the Neponset Valley

Improving Medical Transportation Coordination and Access for Consumers in the Neponset Valley Improving Medical Transportation Coordination and Access for Consumers in the Neponset Valley Dedham Town Hall March 3, 2016 Neponset Valley Regional Coordinating Council (NVRCC) Welcome! Agenda Introduction

More information

AGING & DISABILITY RESOURCE CENTER OF ST. CROIX COUNTY

AGING & DISABILITY RESOURCE CENTER OF ST. CROIX COUNTY 1 The is a Department of St. Croix County Health & Human Services Website: www.sccwi.us/adrc 2 MISSION STATEMENT The purpose of the Aging & Disability Resource Center is to empower & support older adults,

More information

USING TECHNOLOGIES TO SUPPORT COST ALLOCATION AMONG HUMAN SERVICES AND TRANSPORTATION AGENCIES

USING TECHNOLOGIES TO SUPPORT COST ALLOCATION AMONG HUMAN SERVICES AND TRANSPORTATION AGENCIES USING TECHNOLOGIES TO SUPPORT COST ALLOCATION AMONG HUMAN SERVICES AND TRANSPORTATION AGENCIES Use of technology can assist the managers of human service transportation programs with allocating trip costs

More information

PREPARED FOR TRIMET COORDINATED TRANSPORTATION PLAN FOR ELDERLY AND PEOPLE WITH DISABILITIES

PREPARED FOR TRIMET COORDINATED TRANSPORTATION PLAN FOR ELDERLY AND PEOPLE WITH DISABILITIES PREPARED FOR TRIMET COORDINATED TRANSPORTATION PLAN FOR ELDERLY AND PEOPLE WITH DISABILITIES October 2012 Table of Contents Page 1 Introduction...1-1 Vision and Guiding Tenets of the CTP... 1-2 Development

More information

Enhanced Mobility of Seniors and Individuals with Disabilities

Enhanced Mobility of Seniors and Individuals with Disabilities Implementing the New Section 5310 Program Individuals with Disabilities February 2014 1 Agenda Program Purpose Apportionment & Available Funding Eligible Projects Eligible Recipients and Subrecipients

More information

DRAFT. Martha's Vineyard Coordinated Human Services Transportation Plan

DRAFT. Martha's Vineyard Coordinated Human Services Transportation Plan DRAFT Martha s Vineyard Transit Authority (VTA) and Martha s Vineyard Commission (MVC) Martha's Vineyard Coordinated Human Services Transportation Plan January 2015 Martha s Vineyard Coordinated Human

More information

London & Area Transportation Information SENIORS COMMUNITY ASSOCIATION

London & Area Transportation Information SENIORS COMMUNITY ASSOCIATION Did You Know? The cost of operating a car includes depreciation, maintenance, insurance and gas. A very conservative estimate of those annual costs is = $4,780 a year, which does not include licensing

More information

Medical Transportation. Transportation To and From a Medical Facility or Provider

Medical Transportation. Transportation To and From a Medical Facility or Provider Medical Transportation : Today Overview of Medical Transportation Today and the Important Role played by Medicaid Rex Knowlton, CCTM Coordination Ambassador Regions 3 & 8 Executive Director Wheels of Wellness

More information

National Limb Loss Information Center, a program of the Amputee Coalition of America. Page 1 of 5

National Limb Loss Information Center, a program of the Amputee Coalition of America. Page 1 of 5 Paratransit Services by Dick Mooney with additional research by Bill Dupes revised by NLLIC Staff 2008 What Is Paratransit? Paratransit is a specialized, door-to-door transport service for people with

More information

Services for Older Adults

Services for Older Adults Fairfax County projects a significant increase in the older adult population. Between 2010 and 2030, the County expects the 50 and over age group to increase by 19 percent, the 65 and over age group by

More information

San Francisco Transportation Initiatives and Workforce Support

San Francisco Transportation Initiatives and Workforce Support San Francisco Transportation Initiatives and Workforce Support Tilly Chang, SFCTA September 16, 2015 SAN FRANCISCO COUNTY TRANSPORTATION AUTHORITY Presentation Agenda I. SFCTA Overview II. Planning Studies

More information

EVERY TRIP IS IMPORTANT

EVERY TRIP IS IMPORTANT EVERY TRIP IS IMPORTANT Access Access to the grocery store, employment, medical care, and other community services are vital components of a healthy, productive life. Without reliable transportation, the

More information

Services for Seniors

Services for Seniors In 1970, only 3.0 percent, or 13,764, of Fairfax County residents were age 65 or older. By 2003, the size of this demographic group had grown to 8.4 percent of the County s population, or nearly 83,000

More information

Reveal Management Services, Inc. Case Study / Johnson County Transit (JCT) This Case Study has been client approved as published.

Reveal Management Services, Inc. Case Study / Johnson County Transit (JCT) This Case Study has been client approved as published. Reveal Management Services, Inc. Case Study / Johnson County Transit (JCT) This Case Study has been client approved as published. Customer Profile Johnson County Transit (JCT) is a department of Johnson

More information

Overview of Regional Paratransit System Recommendations. RTA Board Meeting July 23, 2009

Overview of Regional Paratransit System Recommendations. RTA Board Meeting July 23, 2009 Overview of Regional Paratransit System Recommendations RTA Board Meeting July 23, 2009 Introduction / Purpose of Study Initiated at the direction of RTA Board Improve delivery of paratransit service throughout

More information

Council on Aging Transportation

Council on Aging Transportation Council on Aging Transportation COA currently contracts with 37 organizations to provide transportation services through various programs. There are currently 6 independent programs administered by COA

More information

THE HEAT IS ON! UNIVERSITY TRANSPORTATION SYSTEMS FTA REGION IV - 2008 GRANTEE CONFERENCE LOUDERMILK CENTER ATLANTA, GEORGIA MAY 29, 2008

THE HEAT IS ON! UNIVERSITY TRANSPORTATION SYSTEMS FTA REGION IV - 2008 GRANTEE CONFERENCE LOUDERMILK CENTER ATLANTA, GEORGIA MAY 29, 2008 UNIVERSITY TRANSPORTATION SYSTEMS THE HEAT IS ON! FTA REGION IV - 2008 GRANTEE CONFERENCE LOUDERMILK CENTER ATLANTA, GEORGIA MAY 29, 2008 PRESENTED BY : ELIZABETH G. JAMES PUBLIC TRANSPORTATION MANAGER

More information

Equity in Transportation for People with Disabilities

Equity in Transportation for People with Disabilities Equity in Transportation for People with Disabilities Why Equity in Transportation Matters Congress is currently debating reauthorization of the surface transportation bill, with heated debate over spending

More information

CAMPUS TRANSPORTATION SYSTEM EVALUATION

CAMPUS TRANSPORTATION SYSTEM EVALUATION CAMPUS TRANSPORTATION SYSTEM EVALUATION February 2013 Nelson\Nygaard Consulting Associates Inc. i Table of Contents Page 1 Introduction...1-1 2 Campus Transportation Services...2-1 Background... 2-1 Madison

More information

College of Southern Maryland. Hughesville Transportation Study

College of Southern Maryland. Hughesville Transportation Study College of Southern Maryland Project Overview Existing Conditions Transit Service Land Use CSM Student Demographics Recommendations Methodology Transit Recommendations Transportation Demand Management

More information

Service Procedures & Policies

Service Procedures & Policies Service Procedures & Policies Alameda County Revised December 2012 Alameda County Transportation Commission 1333 Broadway, Suite 220 & 300 Oakland, CA 94612 www.alamedactc.org 1 Contents Description...1

More information

2014 SFMTA Transit Fleet Management Plan March 2014

2014 SFMTA Transit Fleet Management Plan March 2014 2014 SFMTA Transit Fleet Management Plan March 2014 Financial Services 1. Introduction 1-1 Introduction to the SFMTA The San Francisco Municipal Transportation Agency (SFMTA) is the principal multi-modal

More information

SUBMIT A COPY OF A CURRENT/VALID FLORIDA DRIVER S LICENSE OR STATE OF FLORIDA IDENTIFICATION CARD WITH THE COMPLETED ADA APPLICATION.

SUBMIT A COPY OF A CURRENT/VALID FLORIDA DRIVER S LICENSE OR STATE OF FLORIDA IDENTIFICATION CARD WITH THE COMPLETED ADA APPLICATION. Dear TOPS! Applicant: Thank you for your interest in TOPS! Broward County provides shared-ride, door-to-door transportation programs for individuals who are prohibited from using the Broward County Transit

More information

MOBILITY MANAGEMENT CENTER SENIOR MOBILITY GUIDE

MOBILITY MANAGEMENT CENTER SENIOR MOBILITY GUIDE MOBILITY MANAGEMENT CENTER SENIOR MOBILITY GUIDE Santa Clara & San Mateo Counties April 2014 Table of Contents Introduction 3 Santa Clara Valley Transportation Authority 4 San Mateo County Transit District

More information

Applying for Access. Access Services. What is Access?

Applying for Access. Access Services. What is Access? Access Services Applying for Access > Access Services overview > Eligibility criteria > Other transportation options > How to get Access What is Access? Access Services is a public transit agency dedicated

More information

Existing Transportation Services in King County

Existing Transportation Services in King County Existing Transportation Services in King County A variety of transportation services are available in King County for people with special transportation needs. These include fixed route bus and rail service;

More information

Riders Guide. to Public Transit for People with Disabilities. Fixed Route. ADA Complementary Paratransit. by meeting the challenge, inc.

Riders Guide. to Public Transit for People with Disabilities. Fixed Route. ADA Complementary Paratransit. by meeting the challenge, inc. Riders Guide to Public Transit for People with Disabilities Fixed Route ADA Complementary Paratransit by meeting the challenge, inc. Table of Contents Introduction...5 Fixed Route ADA Requirements for

More information

MOBILITY MANAGEMENT MCLARY MANAGEMENT

MOBILITY MANAGEMENT MCLARY MANAGEMENT MOBILITY MANAGEMENT MM Concept Multiple Providers - Partners Service Advocate Mobility Management Functions Service Development System Management FOCUS ON THE CUSTOMER Characteristics of MM An obsession

More information

Community Care Services Division

Community Care Services Division Informing and supporting families who provide assistance and care for older adult relatives, partners or friends. Counseling Get assistance identifying strategies, options and resources for the care of

More information

OKI Coordinated Public Transit - Human Services Transportation Plan - Addendum 1

OKI Coordinated Public Transit - Human Services Transportation Plan - Addendum 1 ADDENDUM 1 includes profiles of sixteen social service agencies not participating in the agency survey or referenced in the 2012 Coordinated Plan. The information regarding these agencies was obtained

More information

Research Results Digest 366

Research Results Digest 366 January 2012 NATIONAL COOPERATIVE HIGHWAY RESEARCH PROGRAM Responsible Senior Program Officer: Gwen Chisholm Smith Research Results Digest 366 LOCAL AND STATE PARTNERSHIPS WITH TAXICAB COMPANIES This digest

More information

FINAL. Action Plan: A Locally Developed, Coordinated Public Transit-Human Services Transportation Plan For Los Angeles County.

FINAL. Action Plan: A Locally Developed, Coordinated Public Transit-Human Services Transportation Plan For Los Angeles County. The Los Angeles County Consolidated Transportation Services Agency FINAL Action Plan: A Locally Developed, Coordinated Public Transit-Human Services Transportation Plan For Los Angeles County Prepared

More information

Fund 103 Aging Grants and Programs

Fund 103 Aging Grants and Programs Department of Family Services Fairfax Area Agency on Aging Operations and Direct Services Contract Agencies Long-Term Care Ombudsman Department of Community and Recreation Services Department of Housing

More information