1 Medical Transportation What the hell is he talking about, And why is it important in my community Laurence.Osband.us /2009
2 Medical Transportation services Conveyance services provided, directly or through voucher, to a client so that he or she may access health care services. Health Resources Services Administration, Ryan White CARE Act 2000 Transportation: Travel to or from community services and resources, health and medical care, shopping, social activities or other life sustaining activities. Florida Department of Elder Affairs
3 Medical Transportation services Medical Services Doctor office Visits Lab Visits Outpatient tests Medical Outpatient Therapies Related services Rx pick-up Nutrition programs Food shopping Adult Day Care / Support Groups
4 Medical Transportation services These service are provided by: Personal car or van For Hire Car Services Taxi Para-Transit Programs Fixed Route Mass Transit (City Bus) Inter-City Bus Service (Greyhound, )
5 Glossary of Terms BUS: motor vehicle designed for carrying more than 10 passengers and used for the transportation of persons for compensation Fixed Route: (also known as Fixed Route/Fixed Schedule) service in which the vehicle (s) repeatedly follows a consistent time schedule and stopping points over the same route, whereby such schedule, route or service is not at the users request (e.g. conventional city bus, fixed guideway).
6 Glossary of Terms Public Transit: means the transporting of people by conveyances or systems of conveyances traveling on land or water, local or regional in nature, and available for use by the public. Public transit systems may be governmental or privately owned. Public transit specifically includes those forms of transportation commonly known as paratransit. Shuttle: a transit service that operates on a short route, or in a small geographical area, often as an extension to the service of a longer route.
7 Glossary of Terms Taxi: A for hire car or small van where the rate is set by mileage and recorded on a meter For Hire Car Service: A for hire sedan or small van whose fare is set by time (half day, full day, or hourly) or zone (set rate for travel from set location to another set location)
8 Glossary of Terms (TD) Transportation Disadvantaged: those persons, including children as defined in s F.S., who because of physical or mental disability, income status, or inability to drive due to age or disability are unable to transport themselves or to purchase transportation and have no other form of transportation available. These persons are, therefore, dependent upon others to obtain access to health care, employment, education, shopping, or medically necessary or life-sustaining activities.
9 Glossary of Terms Paratransit: elements of public transit that provide service between specific origins and destinations selected by the individual user with such service being provided at a time that is agreed upon between the user and the provider of the service. Paratransit services are provided by sedans, vans, buses, and other vehicles. Stretcher Service: a form of non-emergency paratransit service whereby the rider is transported on a stretcher, litter, gurney, or other device that does not meet the dimensions of a wheelchair as defined in the Americans with Disabilities Act.
10 Glossary of Terms Disabled Passenger: anyone with a physical or mental impairment that substantially limits at least one of the major life activities (i.e., caring for one s self, walking, seeing, hearing, speaking, learning). Off Peak: a period of day or night during which travel activity is generally low and a minimum of transit service is operated. Van Pool: a prearranged ride-sharing service in which a number of people travel together on a regular basis in a van. Van pools are commonly a company-sponsored van that has a regular volunteer driver.
11 ADA Requirements The ADA requires compliance with six service criteria, Violations of the civil rights of the rider occur when the following service criteria are not met: Service Area - Paratransit must be provided in a corridor at least 3/4 mile on each side of each fixed route corridor. Response Time - The transit system should schedule trips within one hour of the requested departure time. The Transit provider must be able to accommodate trip requests for the next day. Hours and Days of Service - The paratransit system must be provided during the same days and hours as fixed route service.
12 ADA Requirements Fares - Fare can t be more than twice the fare paid for the fixed route service. Companions can ride at the same fee (upon space availability issue) and your Personal Care Attendant rides free. Trip Purpose Restrictions - The transit system can't impose restrictions on what you use the service for. A trip to the doctor and a social activity are to be treated the same.
13 ADA Requirements Capacity Constraints The entity shall not limit the availability of complementary paratransit service to ADA paratransit eligible individuals by any of the following: (1)Restrictions on the number of trips an individual will be provided: (2) Waiting list for access to the service: or (3) Any operational pattern or practice that significantly limits the availability of service to ADA paratransit eligible persons.
14 Who handles Transportation needs in my community Metropolitan Planning Organization (MPO) Every part of every state has at least one to do State & Federal Regional Planning Local Government Towns and Villages local shuttles Cities local shuttles, fixed route service Counties - local shuttles, fixed route service, paratransit, trolleys Regional Transit - local shuttles, fixed route service, paratransit, trolleys, light rail Community Based Groups
15 Who Needs Medical Transportation? EVERYONE
16 Funding for Medical Transportation Federal Government Department of Transportation Grants Federal Transit Administration Demonstration grants Medicare Veteran s Administration Grants Senior Service Dept. of Human Services Disabled Services Community Block Grants Healthcare Grants like Ryan White
17 Funding for Medical Transportation State Dollars Federal pass thru and joint grants State Department of Transportation grants State grants from Human Services Disabled Services Blind Services Senior Services Children and Families Medicaid and other State Healthcare Programs
18 Funding for Medical Transportation Local Government Funders State and Federal pass thru grants County Funded Programs Department of Community Services Department of Human Services County or Regional Transpiration Authority County Healthcare District Direct Local Grants
19 Funding for Medical Transportation Community Based Organizations Churches Nation Groups with local offices United Way American Cancer Society Easter Seals March of Dimes Jean Kolmen Foundation Lung Association Urban League Goodwill
20 Funding for Medical Transportation Community Based Organizations Assisted Living Centers Condo / Homeowners Associations Hospitals Health centers Community Health centers Dialysis centers Cancer Centers Mental Health Centers Corporate and Personal Foundations
21 But I live in a rural area, where can I get support for a program or service Fraternal groups Moose American Legion Elks Knights of Columbus Veterans of Foreign Wars Churches
22 WEB TOOLS tcrponline.org - Transit Cooperative Research Program Your ticket to information central. Whether you are a service provider, consultant or supplier, TCRP provides the tools you need to innovate and solve problems in the transportation industry. The information you need is easily accessible through print, CDs, and online. And best of all it s free through APTA!
23 WEB SITES YOU SHOULD KNOW ABOUT U.S. Department of Transportation Federal Transit Administration All Government Web base
24 WEB SITES YOU SHOULD KNOW ABOUT American Cancer Society Lifeline In the fight against Cancer, Getting there is half the battle ACS-2345 LIFELINE For cancer patients, transportation to and from medical appointments is one of the most difficult challenges they face. Through a community coalition, the Lifeline Transportation Program is designed to identify patient transportation barriers and offer qualified cancer patients transportation to and from their life-saving cancer treatments. Call the Lifeline Transportation Program today for information about free, reliable, and safe transportation to cancer treatment.
25 WEB SITES YOU SHOULD KNOW ABOUT RuralTransportation.org NADO s information clearinghouse for rural transportation policymakers, planners and stakeholders. ProjectAction.easterseals.com Easter Seals Project ACTION promotes cooperation between the transportation industry and the disability community to increase mobility for people with disabilities under the ADA and beyond SeniorTransportation.easterseals.com National Center for Senior Transportation - Our mission is to increase transportation options for older adults and enhance their ability to live more independently within their communities throughout the United States.
26 WEB SITES YOU SHOULD KNOW ABOUT APWA.net National Rural Transportation Assistance Program C/O American Public Works Association 1401 K Street NW., 11th Floor Washington, DC The National Rural Transportation Assistance Program (RTAP) was established by FTA in 1987 to provide a wide range of professional services and products. The National RTAP, administered by the American Public Works Association, provides outreach and training to each State s RTAP and coordinates with other organizations involved in rural transit.
27 Think outside the box National Job Links Employment Transportation Initiative 341 G Street NW., 10th Floor Washington, DC The National Joblinks Employment Transportation Initiative, known as Joblinks, is funded by the Departments of Transportation and Labor. Joblinks is a program designed to help communities overcome one of the most significant barriers preventing individuals with low incomes from getting and keeping jobs transportation. Joblinks has a national peer-to-peer network that links local agencies with experienced practitioners familiar with the human services and workforce development environments and knowledgeable about special client transportation needs.
28 Contact Laurence P. Osband Healthcare and Transportation Advocate West Palm Beach Florida
MOBILITY MANAGEMENT MM Concept Multiple Providers - Partners Service Advocate Mobility Management Functions Service Development System Management FOCUS ON THE CUSTOMER Characteristics of MM An obsession
2015 Transportation Guide for Older Adults A guide to transportation resources for older adults. Contents Orange County Department on Aging - Mobility Manager... 2 ORANGE COUNTY TRANSPORTATION PROVIDERS...
Living After Stroke: Mobility and Transportation Options After Stroke Karen Wolf-Branigin, MSW National Center on Senior Transportation Washington, DC The Family of Community Transportation Options This
Louisville Region: Travel Management Coordination Center Mobility Services for All Americans ITS Phase 1 Grant Project Team Leads: TARC & KIPDA Region IV Conference May 2008 Evolution of Coordination Travel
From the FTA 5310 Circular (C9070.1F): 1. ELIGIBLE CAPITAL EXPENSES. Funds for the Section 5310 program are available for capital expenses as defined in Section 5302(a)(1) to support the provision of transportation
TRANSPORTATION TABLE OF CONTENTS Bucks County Association For The Blind and Visually Impaired Bucks County Transport, Inc. Bucks County Transportation Management Association Bux-Mont Transportation Service
Region Coordinating Council TRANSPORTATION DIRECTORY 1 TABLE OF CONTENTS SECTION PAGE 1. Human Transportation Definitions --------------------------------------------------------------------------------
COMMUNITY MOBILITY GUIDE Sedgwick County, Kansas Driver Resources Public Transportation Private Transportation September 2010 Provided by Sedgwick County Department on Aging Transportation Program Partially
Community and Public Transportation: Viable Transportation Options for Older Persons Jane Hardin Community Transportation Association of America 1341 G Street, N.W. 10 th Floor Washington, D.C. 20005 Email:
Innovation in Transit GLOSSARY of Paratransit Terms January 2007 FORWARD: ABOUT PACE PARATRANSIT SERVICES Pace provides a variety of public transportation services. ADA Paratransit, which operates in the
MVRPC Senior Transportation Resources: Service Providers Montgomery County Senior Transportation Providers Brookville Area Handivan Ministry, Inc. 833-2260 The Brookville Area Handivan is a nonprofit ministry
Capital Area Regional Transit Coordination Committee Coordinated Plan Update and Funding for Transit December 2011 Regional Transit Coordination Committee (RTCC) RTCC Covers 10 County CAPCOG Region Addresses
12 Developing Transportation Options for People with Disabilities Section Purpose Provide information on development of transportation options for people with disabilities who do not have access to a private
Transportation Guide A Guide For People Living in Broome, Chenango, & Tioga Counties Compiled by the Binghamton Tri-County HIV Care Network Mission: To promote and coordinate health and support services
Section 1: Entity Submitting the Plan Charles County Department of Community Services VanGO Transportation 8190 Port Tobacco Road Port Tobacco, Maryland 20677 Contact: Ms. Lisa M. Quill Chief of Housing
Adult System of Care Thursday, July 19, 2012 Overview VTA: A transit agency/congestion management agency Senior Services and Programs VTA provides transit services that are: Accessible Affordable VTA provides
USING TECHNOLOGIES TO SUPPORT COST ALLOCATION AMONG HUMAN SERVICES AND TRANSPORTATION AGENCIES Use of technology can assist the managers of human service transportation programs with allocating trip costs
Access Services Applying for Access > Access Services overview > Eligibility criteria > Other transportation options > How to get Access What is Access? Access Services is a public transit agency dedicated
Senior Citizens and Special Needs Individuals Mobility and Transportation Services Guide Table of Contents Introduction.... 1 Senior Center Transportation Non-emergency Medical Transportation... 2 Non-medical
1 Transportation Options for the Metro Area Table of Contents A & B Shuttle... page 3 American Ambulance Service. page 4 Bellevue Transportation Program.. page 5 Council Bluffs Shopper... page 6 Council
Frequently Asked Questions from Medical Practitioners How can the Facility Department help? LogistiCare maintains a Facility Services Department dedicated to handling the non-emergency medical transportation
Medical Transportation Study for the Needs of the Elderly Executive Summary BACKGROUND The intent of this Medical Transportation Study (MTS) on the Needs of the Elderly is to assess the following in Mercer
NON-EMERGENCY MEDICAL TRANSPORTATION Brief Coverage Statement Non-Emergency Medical Transportation (NEMT) is provided as an administrative service for Colorado Medical Assistance Program (Colorado Medicaid)
PERFORMANCE MEASURES FOR MOBILITY MANAGEMENT PROGRAMS Jon E. Burkhardt and Joohee Yum December 30, 2010 In order to be able to assess progress in the implementation of mobility management programs, a system
SPECIAL SERVICES HANDBOOK 1700 North 11th Street, Reading, PA 19604 For Information, Call The Special Services Department Phone - 610-921-2361 Fax - 610-921-0209 TDD - 610-921-1018 Toll Free 1-800-383-2278
BACKGROUND The Tri-County Community Action Program (TCCAP), operator of North Country Transit (NCT), provides transportation one-call service as part of a coordinated public transportation program in New
Medical Transportation : Today Overview of Medical Transportation Today and the Important Role played by Medicaid Rex Knowlton, CCTM Coordination Ambassador Regions 3 & 8 Executive Director Wheels of Wellness
Steuben County Transportation Options Steuben Coordinated Transportation Volunteer Driver Program Connecting people to transportation services for medically related visits and other necessities. Volunteer
SUMMARY FINDINGS ON TRANSPORTATION PROVIDERS AND PURCHASERS TRANSPORTATION PROVIDER CATEGORIES Paid Drivers only operate vehicles Staff Drivers operate vehicles as part of overall duties Volunteer Drivers
Eligibility Requirements for ADA Paratransit Service To request this brochure in large print, audio tape, Braille, or Spanish, please call (916) 557-4685 or TDD 557-4686 Rev. 8/25/2010 PUBLIC TRANSPORTATION
Mid-State Regional Coordinating Council 2007- NH legislature passed RSA 239B establishing the Statewide Coordinating Council for Community Transportation (SCC) Set statewide policies for community transportation
Montgomery County Coordinated Transportation Plan Updated March 2009 Adopted by the Montgomery County Board of Supervisors Resolution 95 of 2009 April 28, 2009 Executive Summary A Locally Developed, Coordinated
TransLink Medical Transportation Brokerage Member Program Guide Updated January 2015 TransLink 239 E. Barnett Rd, Medford, Oregon 97501 (541) 842-2060 Toll Free 1-888-518-8160 Oregon Relay Service - 711
Regional Transportation Authority Transit Working Group Monday, March 23, 2009 2:00 PM Paratransit Service Plan Overview Sun Van (Van Tran) represents 81% of all public paratransit service provided Pima
Transportation Services Guidelines Genesee County B-Line Bus Systems - Public Transportation B-Line offers transportation throughout Genesee County. Service is available Monday through Friday in Batavia
Find a Ride Waukesha County Transportation Options in Waukesha County 2010 Find a Ride Waukesha County 2010 This guide is designed to help the residents of Waukesha County locate transportation options
Taxis for Senior Transportation Contents Barriers to Increased Use of Taxicabs...1 Steps to Increase Seniors Use of Taxis...3 Taxis in Rural Areas Thinking Outside the Box...9 How Taxis Might be Used...10
Manitowoc County Mobility Management Transportation Resource Directory Bridging Resources to Better Meet Transportation Needs Presented in part by: About This Directory The Manitowoc County Transportation
AIRS Conference, 2015 Dallas, TX Bringing Transportation into the Conversation: A Holistic Approach to Individual Needs Eileen Miller, Senior Program Associate, NCST National Association of Area Agencies
Dear Mainstream Applicant: Thank you for your interest in Mainstream. Enclosed is an application and information about our services. Please take some time to read the information in order to familiarize
Dear TOPS! Applicant: Thank you for your interest in TOPS! Broward County provides shared-ride, door-to-door transportation programs for individuals who are prohibited from using the Broward County Transit
Ministry Modules are intended for use with the Leader s Guide. Appendices and Resources referenced in modules can be found within the Guide. This Mission Module is provided through a Partnership with Aging
Palouse Regional Transportation Planning Organization Human Services Transportation Coordination Plan Update October 6, 2012 1 P alouse HSTCP Update October 2012 Palouse Regional Transportation Planning
This Action Plan provided by: Caregiving Ministries and the National Caregivers Library, divisions of FamilyCare America, Inc. Transportation is one of the most difficult issues facing those who care for
Travel Information West Midlands RIng and Ride 1. Door to Door Transport Ring and Ride is the main door-to-door accessible transport service operating throughout urban parts of the West Midlands. The service
MEDICAID TRANSIT PASSES: A Winning Solution for All Department of Health and Human Services Department of Transportation MEDICAID TRANSIT PASSES The Good News Story Issuing a tiny bus pass is translating
EVERY TRIP IS IMPORTANT Access Access to the grocery store, employment, medical care, and other community services are vital components of a healthy, productive life. Without reliable transportation, the
Department of Health WA Country Health Service Patient Assisted Travel Scheme (PATS) A Guide for Patients and Carers Working together for a healthier country WA Contents What is PATS... 1 Eligibility...
Ride Guide Paratransit Edition Effective March 1, 2015 Paratransit Handy Bus Monday Saturday 7:30 a.m. 4:00 p.m. (Saturday service ADA, Agency, dialysis and work only) ADA Service Reservation-based ADA
Item 6 Technical Committee MEMORANDUM TO: FROM: TPB Technical Committee Wendy Klancher, TPB Principal Planner Lynn Winchell-Mendy, TPB Planner SUBJECT: Status Report on the 2015 Solicitation for Section
Plan for the Achievement of Transportation Coordination in Human Services CONNECTICUT FORUMS ADDITIONAL COMMENTS June August 2005 HELPING SHAPE THE STATE ACTION PLAN FOR A COORDINATED TRANSPORTATION SYSTEM
Transportation Coordination Toolkit November 2005 Topic: Coordination with the Private Sector Target Audience: Private and public agencies working to achieve coordination. Goal: To educate state and local
Council on Aging Transportation COA currently contracts with 37 organizations to provide transportation services through various programs. There are currently 6 independent programs administered by COA
130 Nestor Street Nashville, TN 37210 ADA Paratransit for the Metropolitan Transit Authority Information materials and application form for AccessRide ADA/CIVIL RIGHTS INFORMATION CONTACT: (615) 862-5950
Patient Transportation In Everyone s Best Interest Mark Evanoff President The AlterNetWays Company Introduction Who Am I? The AlterNetWays Company Mono County or How I Got Into This Business Helen Kerschner,
QMobility Management A New Role for Public Transportation A Message from Bill Millar Several years ago a series of studies were undertaken through the Transit Cooperative Research Program (TCRP) to identify
Transportation for health care appointments just got easier with Molina Medicare! With Molina Medicare Options Plus HMO SNP Plan, we offer the added benefit of non-emergency transportation to get you to
WASHINGTON COUNTY TRANSIT POLICIES AND PROCEDURES MANUAL 1. INTRODUCTION These policies and procedures are guides to assist in the governance of the Washington County Commute Express service and the Washington
Ride Guide: Senior Transportation Options in the Greater Austin Area Public Transportation Specialized Transportation Older Driver Resources Information compiled by: West Austin Caregivers In collaboration
United We Guide: A Mobility Manager Program In St. Johns County A Guide for Seniors: Find the Right Transportation Option for You Call: (904) 209-3700 and ask for the Mobility Manager Table of Contents
Central Ohio Area Agency on Aging TRANSPORTATION GUIDE for Seniors & Individuals who have a Disability Counties Served Delaware Fairfield Fayette Franklin Licking Madison Pickaway Union 614-645-7250 www.coaaa.org
Non-Emergent Medical Transportation Program Guide Reservations 503-315-5544 888-315-5544 Fax: 503-315-5514 Table of Content Introduction....1 Client Eligibility....2 Scheduling a Ride....3 When to be Ready....5
PUBLIC TRANSPORTATION DEPARTMENT MUNICIPALITY OF ANCHORAGE 2009 TRANSPORTATION GRANT APPLICATION PACKET Funding Availability: The Municipality of Anchorage is accepting grant applications for human services
A Senior s Guide To Medical Transportation In Greater New Haven If there are any further questions or concerns you can contact the Agency on Aging of South Central Connecticut s Aging and Disability Resource
ELIGIBILITY APPLICATION Dear Customer: Thank you for inquiring about applying for Charlotte Area Transit System (CATS) Special Transportation Service (STS) eligibility. Enclosed is a copy of an Application
COORDINATION on-demand door-to-door senior transit through public transit system TRAINING AND SAFETY INFORMATION AND EDUCATION program provides senior sensitivity training TECHNOLOGY for Seniors automated
Transit Services MISSION STATEMENT The mission of the Division of Transit Services is to provide an effective mix of public transportation services in Montgomery County. BUDGET OVERVIEW The total approved
Coordinated Public Transit Human Services Transportation Plan Regarding FTA Section 5310 Funds, Enhanced Mobility for Seniors and Individuals with Disabilities Endorsed December 17 th 2014 Executive Summary
What is a voluntary car scheme? A voluntary car scheme is an organised form of car sharing, which uses a pool of volunteer drivers to take people on pre arranged journeys. There is usually a co-ordinator
Travel Expenses Guidelines for travel expenses related to medical and hospital services, medical reviews and return to work case conferencing June 2015 The WorkSafe Agent (the Agent) can reimburse reasonable
United States Government Accountability Office Report to Congressional Committees December 2014 TRANSPORTATION DISADVANTAGED POPULATIONS Nonemergency Medical Transportation Not Well Coordinated, and Additional
Existing Transportation Services in King County A variety of transportation services are available in King County for people with special transportation needs. These include fixed route bus and rail service;
COMMISSION FOR HUMAN SERVICES SECTION 5310 CAPITAL ASSISTANCE VEHICLE APPLICATION Providing Transportation Services For The Elderly And Persons With Disabilities OKLAHOMA DEPARTMENT OF HUMAN SERVICES I.
Chapter 8 Funding Considerations Expanding transit services into El Dorado Hills under any of the service alternatives has associated operating and capital costs. This chapter considers the funding sources
A U D I T R Audit of Lee County Transit (Lee Tran) E P O R T Internal Audit Department Audit Number 2011-04 April 2011 April 21, 2011 The Honorable Charlie Green Clerk, Lee County Re: Lee County Transit
Improving Public Health thru Mobility Management Connecting Transportation to Health: Rides to Wellness Judy Shanley, Ph.D. Asst. Vice President, Education & Youth Transition Co-Director, National Center
41 Bell Way, Greensburg, PA 15601 1-800-242-2706 APPLYING FOR GO WESTMORELAND DISABILITY TRANSPORTATION SERVICES GO Westmoreland will be utilizing the attached forms in determination of your eligibility
Driver Evaluation & Training Services a) Adaptive Motor Vehicle Services Adaptive Experts (locations in St. Cloud, Duluth, Marshall, Granite Falls, Ortonville) Provides state licensed occupational/physical
Paratransit Handbook for the Clinton County Public Transit System Updated: July 16, 2015 1 This is an informational handbook regarding Clinton County Public Transit s (CCPT) policies related to Paratransit
Somerset County Council Health Scrutiny Sub-Committee 10 March 2008 (Health Scrutiny Sub-Committee 10 March 2008) Non-Emergency Transport for Health Patients in Somerset Lead Officer: Keith Wiggins, Scrutiny
CHAPTER III Existing Transportation Services INTRODUCTION This chapter reviews the existing transportation providers within the southeast study area. The chapter discusses elderly transportation service
Effingham County Public Transportation Passenger Handbook 1805 S. Banker Street Effingham, IL 62401 Dispatch Office: 1/855-755-2478 Administrative Office: 217/342-2193 Effingham County Public Transportation
Getting There: Helping People With Mental Illnesses Access Transportation U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES Substance Abuse and Mental Health Services Administration Center for Mental Health
Your consent to our cookies if you continue to use this website.