Title VI Service Monitoring Program

Transcription

1 SFMTA Municipal Transportation Agency Image: Historic Car number 1 and 162 on Embarcadero Title VI Service Monitoring Program SAN FRANCISCO, CALIFORNIA

2 Title VI Overview Title VI of the Civil Rights Act of 1964 addressed discrimination in most areas of public life in the U.S. Title VI states: No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance. Federal Transit Administration (FTA) Monitors transit providers for Title VI compliance; updated circular issued October 1, 2012 provides guidance for transit agencies receiving federal funds 2

3 General Program Requirements Title VI Notice to the Public Complaint Procedures Summary of any Lawsuits, Investigations, Complaints Public Participation Plan Language Assistance Plan Advisory groups with membership appointed by SFMTA and minority participation Subrecipient Monitoring 3

4 Transit Specific Requirements 4

5 Transit Specific Requirements Service Standards and Policies Demographic and Service Profile Maps and Charts, and Ridership Information Documentation of Public Engagement Process for Title VI Transit Policies: Disparate Impact, Disproportionate Burden, Major Service Change Fare Equity Analyses and Service Equity Analyses for Major Service Changes 5

6 Service Monitoring Program 6

7 Monitoring Program Required to monitor performance of minority routes compared to non-minority routes compared to service standards Required to perform service monitoring at least every three years SFMTA will perform annually as a best practice Required to monitor from a random sample: On-Time Performance Headways Passenger loads Coverage Amenities Fleet Assignment 7

8 How Does the SFMTA Define Minority Population Census block group with minority residents at or above the Citywide average of 58% On-board passenger survey underway to supplement geographic information (will not be available for 2013 Title VI program update) 8

9 Non-minority Block Group Minority Block Group 9

10 Sample of Route Randomly selected a sample of minority and non-minority lines by service type Based on census data Route Type Minority Route Non-Minority Route Radial 9 San Bruno 14 Mission 31 Balboa 108 Treasure Island T Third 1 California 2 Clement 10 Townsend 27 Bryant 30 Stockton Crosstown Feeder/ Community Express 18 46th Avenue 29 Sunset 44 O'Shaughnessy 52 Excelsior 54 Felton 56 Rutland 8BX Bayshore Express 16X Noriega Express NX N-Judah Express 22 Fillmore 33 Stanyan 49 Van Ness/Mission 17 Park Merced 37 Corbett 39 Coit 30X Marina Express 31BX Balboa Express 81X Caltrain Express 10

11 Monitoring Results Summary Standard On-Time Performance Vehicle Headway Vehicle Loads Service Availability Transit Amenities Vehicle Assignment Results No Minority or Non-Minority lines met the standard. Minority lines met or exceeded the standard across all route types except for Crosstown Minority and Non-Minority lines meet standard Meets standard. All residential areas within a quarter mile of a bus stop. Review underway Meets standard. Vehicles assigned randomly across system by division. Average age of fleet is approximately the same across divisions. 11

12 On-Time Performance Standard: Proposition E on-time performance standard is 85% Performance: No minority or non-minority lines met the standard Actions to improve: Focusing supervision resources on improving on-time performance Reassessing schedules and updating Transit Effectiveness Project will improve route efficiency and implement projects to improve performance like transit only lanes 12

13 Vehicle Headway Service standards for headways (route frequency): Route Type Weekday Weekend Peak Base Evening Owl Base Evening Owl Radial Cross-town Feeder/Community Express Performance: Minority lines met the service standard more often than non-minority lines in all categories except for crosstown. Route Type Minority Non-Minority Radial 73% 50% Crosstown 78% 100% Feeder/Community 89% 72% Express 100% 100% 13

14 Vehicle Loads Standard: No more than 4% of peak period trips experiencing a load factor of 125% during the morning and evening peak Performance: All sampled routes below standard except for the T-Third line Route Type Minority Non-Minority Radial 0.7% 0.4% Crosstown 0.6% 0.2% Feeder/Community 0.3% 0.0% Express 0.1% 0.0% Actions to improve: T-Third crowding is due primarily to overall rail reliability issues and service gaps. Working to rehabilitate system and reduce delays. 14

15 Service Availability All residential areas are within a quarter mile of a bus stop Areas further than a quarter mile are located in the Presidio, Lake Merced, Hunter s Point Shipyard, and Candlestick Point 15

16 Standards: Transit Amenities All stops have a stop ID and are marked Stops with more than 125 daily boardings have a shelter within environmental constraints Powered and sheltered stops should get NextBus displays Performance: Reviewing stop database and will update for the final report 16

17 Vehicle Assignment Vehicles assigned to divisions based on maintenance capabilities Assigned to routes randomly based on division Policy is to distribute new vehicles across divisions to reduce the average fleet age of the divisions New articulated trolley buses will go to Potrero Division starting in 2014/15 New articulated diesel buses will go to Flynn Division starting in 2014/15 Motor Coach Average Age Woods 11 Kirkland 11 Flynn 12 Trolley Coach Average Age Potrero 14 Presidio 13 17

18 Next Steps Present to the Policy and Governance Committee (PAG) October 18 Present to the SFMTA Board of Directors November 5 Complete program update and monitoring report Due December 1 to FTA 18