2014 SEASON SCHEDULE. All games Central Time, HOME GAMES IN CAPS AND BOLD * Game time subject to flexible scheduling. See replays of.

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1 GAMEDAY A-Z GUIDE

2 2014 SEASON SCHEDULE PRESEASON FRI AUG 8 EAGLES 7:00PM FOX THU AUG 14 JAGUARS 7:00PM ESPN Fri Aug Seattle 9:00pm FOX Thu Aug Cleveland 7:00pm FOX REGULAR SEASON SUN SEP 7 BILLS NOON FOX Sun Sep San Francisco 7:30pm NBC Mon Sep New York Jets 7:30pm ESPN SUN SEP 28 PACKERS NOON FOX Sun Oct Carolina Noon* FOX Sun Oct Atlanta Noon* FOX SUN OCT 19 DOLPHINS NOON * CBS Sun Oct New England Noon* FOX Sun Nov 2 Bye Sun Nov Green Bay 7:30pm* NBC SUN NOV 16 VIKINGS NOON * FOX SUN NOV 23 BUCCANEERS NOON * FOX Thu Nov Detroit 11:30am CBS THU DEC 4 COWBOYS 7:25PM NFLN MON DEC 15 SAINTS 7:30PM ESPN SUN DEC 21 LIONS NOON* FOX Sun Dec Minnesota Noon* FOX All games Central Time, HOME GAMES IN CAPS AND BOLD * Game time subject to flexible scheduling See replays of Every Play this season. On game days, use the Chicago Bears Official Mobile App to access in-stadium video with live camera angles, replays, and NFL RedZone - available exclusively inside Soldier Field. Chicago Bears Official Mobile app for your phone

3 IMPORTANT CONTACT INFORMATION Bears Administrative Office (847) Halas Hall, 1920 Football Drive Lake Forest, IL ChicagoBears.com Soldier Field Management (SMG) Lost & Found (312) S Museum Campus Drive, Gate 14 Chicago, IL SoldierField.net Soldier Field Gameday Security Text the keyword BEARS followed by the issue and location where assistance is needed to or call (312) Bears Ticket Sales & Service (847) 615-BEAR (2327) (888) 79-BEARS (23277) Ticket.Office@Bears.nfl.net ClubSeats@Bears.nfl.net Bears Pro Shop (312) (866) Customer Service Store.ChicagoBears.com Aramark (Concessions) (312) Standard Parking Museum Campus Lots 31st Street / McCormick Place (312) SoldierField.ClickandPark.com LAZ Parking Chicago Millennium Garages (312) MillenniumGarages.com

4 We will consistently deliver the best gameday experience for the best fans in the NFL in a safe, clean and friendly environment. Fans First! Chicago Bears Stadium Experience Team s Mission Statement

5 A-Z GUIDE Alcohol/Drugs Alcohol is strictly prohibited from being carried into Soldier Field, and violators are subject to ejection without refund. The use of illegal drugs, underage drinking and drinking alcohol on the public way and surrounding parklands is prohibited and violators are subject to arrest or citation from the Chicago Police Department. Individuals must be 21 years of age or older and show proper identification to purchase or consume alcoholic beverages. There is a maximum of two alcoholic beverages per purchase from a concession stand, portable or an in-seat vendor. Guests may be in possession of a maximum of two alcoholic beverages at one time. Alcohol sales begin two hours prior to kickoff and are discontinued at the end of the third quarter for day games and five minutes into the third quarter for night games or earlier at the discretion of stadium management. GAMEDAY A-Z Automated Teller Machines (ATMs) Chase ATMs are conveniently located in the following areas throughout the stadium: Dr Pepper Patio located in the South Courtyard, Section 128, United Club Section 314, Section 350, North Garage near the Bears Pro Shop. Soldier Field ATMs are also located: outside Gate 10, Sections 101, 117,138, 321, 342, 439, inside Gate 38 - North Garage Level 3. Bag Policy... Based on recommended NFL public safety best practices, we strongly encourage fans to not bring any bags. One (per person) of the bags listed below will be permitted inside Soldier Field. Bags that are clear plastic, vinyl or PVC and do not exceed 12 x6 x12 One-gallon re-sealable 10 x10 x2 clear freezer bag Women s clutch purse (small bag roughly the size of a hand) with one of the clear plastic bags Medical bags for accompanying patron All items subject to search. All other bags will be denied. Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, non-clear cinch bags, luggage of any kind, seat cushions with zippered covers, pockets or flaps, computer bags, camera bags, and any bag larger than the permissible size. For a complete list of Prohibited Items, see Prohibited Items. Guests must return unauthorized items to their vehicles. The Bears and SMG/Soldier Field Management cannot safeguard items which are not permitted to be brought into the stadium. There will be no exceptions. Be Chicago Loud When we re on defense, you, the fans, have one job. You live in the Windy City, a town nicknamed for noise. Whether it s the L roaring through the city, or spirited debates at corner bars, Chicago is a city with the volume turned up. So this year, when the other guys are on offense, we need to hear you. You re an extra player on the field. A loud, screaming, 61,500 man advantage. We need the Second City to disrupt every third down. We need you to wear your passion in your throat. Are you ready to be Chicago Loud? 3

6 CHICAGO BEARS Bears Playbook Your interactive guide to every Chicago Bears home game. Pay attention to the Soldier Field videoboards throughout the game for special offers and discounts. GAMEDAY A-Z Code of Conduct Courteous behavior and being respectful of others is expected of all guests at Chicago Bears games. Unruly or inconsiderate behavior will not be tolerated and may be grounds for ejection from the stadium and/or revocation of ticket privileges. Such behavior includes, but is not limited to: abuse of intoxicants, profane, disruptive or abusive language or gestures, offensive or disorderly conduct, throwing any object, excessive standing in the seating area, standing or sitting in the aisles, smoking anywhere in the stadium, bringing any prohibited items into the stadium, possessing alcohol in a No Alcohol section, possessing more than two alcoholic beverages at a time, entering or attempting to enter the field level or playing field, wearing or displaying any apparel with profane or abusive language, failure to follow the instructions of stadium security and/ or crowd management personnel, actions that may harm or endanger others and any other conduct that is deemed inappropriate in a public setting. Visiting teams fans are our guests; harassment of any fans will be considered unruly behavior and grounds for ejection. Each guest should hold his or her ticket and be ready to display it to stadium personnel to verify their seat location. Guests sitting in un-ticketed areas are subject to ejection from the stadium. Sending prank text messages can lead to the revocation of ticket privileges. Guests who cannot conform their conduct to these rules are not welcome at Chicago Bears games. The Season Ticket Holder is responsible for the conduct of users of tickets issued to the Season Ticket Holder, even if the Season Ticket Holder gives away or sells their tickets to a game. Guests committing an extreme violation of our Code of Conduct will result in ejection and may result in the revocation of season ticket privileges and Permanent Seat Licenses. Those offenses include, but are not limited to entering or attempting to enter the playing field or assaulting any guest or staff member. Any repeated violations of our Code of Conduct can result in forfeiture of season ticket privileges and Permanent Seat Licenses. Based on NFL Best Practices, fans that are ejected from Bears games for fan conduct violations may be subject to take an online Fan Conduct Awareness Class and pass the exam before being given the opportunity to return to Soldier Field for Bears games. Concessions Aramark is the exclusive food and beverage concessionaire at Soldier Field. For a complete listing of food and beverages available, please check the Chicago Bears Mobile App, visit ChicagoBears.com, or any Fan Services booth on gameday. Designated Driver Stop by a Fan Services booth and pledge to be a designated driver. Participants must show a valid driver s license and be 21 years of age or older. Participants will sign a pledge form promising not to drink alcohol at the game and to provide safe transportation home for their group. Designated Drivers receive a giveaway, coupon for a complimentary Dr Pepper Snapple Group foun- 4

7 A-Z GUIDE tain beverage and a promo code to enter into the Responsibility Has Its Rewards Sweepstakes for a chance to win a trip to the Pro Bowl or Super Bowl sponsored by the NFL and TEAM Coalition. They are also entered for a chance to win Designated Driver of the Game, including $50 in Bears Bucks to use at the Bears Pro Shops. Elevators/Escalators One elevator is located in the southeast corner of the Dr Pepper Patio in the South Courtyard inside Gate 6 providing service from the Grand Concourse to the Verizon Mezzanine Level. A second elevator is located in the southwest corner of the stadium on the Verizon Mezzanine Level behind Section 128 providing access from the Verizon Mezzanine Level to the Media Deck and the West Grandstand. All elevators are ADA accessible. Due to limited availability, we ask that only those guests with special needs use the elevators. GAMEDAY A-Z Evacuation Should there be an immediate need to evacuate the stadium, fans will be given instructions via the public address system and/or the video board. It is recommended that you familiarize yourself with the two exits nearest to your seats. An evacuation plan video will be displayed on the video boards pre-game to educate fans. EVACUATION ROUTES: VERIZON MEZZANINE LEVEL: Sections 101 through 108 or 154 and 155 proceed up to the Verizon Mezzanine concourse, turn right or left and continue toward the northeast corner of the stadium and exit through the East Gates. In Sections 110 through 153 proceed up to the Verizon Mezzanine Concourse and turn right or left to the nearest stairs or ramp, down to the Grand Concourse and exit out the nearest gate. MEDIA DECK LEVEL: Sections 228 through 246 proceed up to the Media Deck Concourse, turn right or left and exit down the ramp or stairs in the southwest or west side of the stadium. Continue to the Grand Concourse and exit out the South or West Gates. END ZONE LEVELS: Sections 248 through 256 and Sections 348 through 357 proceed either up or down your aisle to the North Colonnade Level Concourse, turn either right or left and exit out the nearest gate. In Sections 218 through 226 and Sections 318 through 326 and Miller Lite Loft sections 422 through 426 proceed either up or down your aisle to the South Colonnade Level Concourse, turn either right or left to the nearest ramp or stairs and down to exit out the nearest gate. WEST GRANDSTAND LEVEL: Sections 330 through 344 and Sections 427 through 447 proceed either up or down your aisle to the West Colonnade Level Concourse, turn either right or left to the nearest ramp or stairs and down to exit out the North Gates, South Gates or West Colonnade Exterior Stairs. 5

8 CHICAGO BEARS GAMEDAY A-Z UNITED CLUB LEVELS: Sections 202 through 216 proceed up to the United Club 200 Level Concourse, turn right or left and exit down through the nearest stairs to ground level, out through the East Gates. Sections 301 through 317 proceed either up or down to the United Club 300 Level Concourse and continue through the exit doors to the East Colonnade Concourse and exit down the East Colonnade Exterior Stairs. Or, take the nearest interior stairs down to ground level, out through the East Gates. PRESS BOX OR A SUITE: Exit out through the back of the press box or Suite, turn either right or left to the nearest stairs down to the East Colonnade Concourse and proceed to the East Colonnade Exterior Stairs. Continue down to ground level. GUEST WITH A DISABILITY: If you require assistance, please see the nearest usher. Our usher staff has been trained to assist you to the nearest exit or Area of Refuge during an evacuation. Once you have left the stadium, proceed as far away from the gates as possible. Family Restrooms Family restrooms are located in the Dr Pepper Patio in the South Courtyard, as well as near Sections 121, 146, 154, 320, 354, 435, 437, 439; as well as the United Club 100 level (south end), and Sections 202, 216. Fan Services To assist with questions and listen to fans concerns, Fan Services team members will be stationed at eight Fan Services booths located throughout the stadium in the areas outlined below. The Fan Services staff will also be roving the concourses throughout the stadium to provide added customer service. Among the services provided are the Designated Driver program, identification wristbands and First Game certificates, assistive listening devices and pagers (Gate 0 only), feedback forms and Gameday A - Z Guides. Fan Services Booths are located: inside Gate 0, Xfinity Bears Den inside Gate 19, Verizon Mezzanine Concourse - Sections 119, 138, Colonnade Level Sections 320, 332, 350, Grandstand Level Section 444, Concierge desks in the United Club. Feedback We want to hear from you! Visit ChicagoBears.com and click on the Contact Us link at the bottom of the page. You can also call our Ticket Sales and Services Team directly at (847) 615-BEAR (2327). Fight Song BEAR DOWN, CHICAGO BEARS Composed by Al Hoffman Bear down, Chicago Bears, make every play clear the way to victory; Bear down, Chicago Bears, put up a fight with a might so fearlessly. We ll never forget the way you thrilled the nation with your T-formation. Bear down, Chicago Bears, and let them know why you re wearing the crown. You re the pride and joy of Illinois, Chicago Bears, bear down. 6

9 A-Z GUIDE First Aid/Medical Services Soldier Field First Aid Stations are located in the following areas: Inside Gate 17 on the Grand Concourse in the Xfinity Bears Den Colonnade Concourse, behind Section 339 United Club 300 Level, across from north elevators, behind Section 304 Several roving medical teams throughout the stadium Automated External Defibrillators (AEDs) are located throughout the stadium and at First Aid stations. GAMEDAY A-Z Gates Don t Wait, Get to the Gate: The Game Starts with the Anthem. Enhanced NFL public safety measures may lead to increased entry times to the game, and we don t want you to miss any of the pre-game excitement. Stadium gates open two hours prior to kick-off. We STRONGLY ENCOURAGE fans to arrive early and be patient when entering the stadium. The enhanced public safety procedures at stadium gates recommended by the NFL will increase comfort and safety of fans at the game, but will require extra time for inspections and screening. You and your belongings may be searched upon entry into Soldier Field. We suggest you not bring any bags; only one NFL approved bag per person will be permitted (see Bag Policy ). By tendering your ticket and entering the stadium, you consent to such searches and waive any related claims that you might have against the NFL, its member clubs, their affiliates, and stadium landlord their agents. If you elect to not consent to the searches, you will be denied entry to the stadium. Every guest must pass through a security checkpoint. No re-entries are permitted. All gates at Soldier Field are ADA accessible. Kids Club The Chicago Bears Kids Club is open to young Bears fans ages 5 to 12. There are two membership types with great offerings including special Kids Club only items, events, and contests. To register, visit ChicagoBears.com/kidsclub. Lost & Found During the game lost and found is located at the Gate 1 Guest Services office; after the game all lost items found will be taken to the Soldier Field management office at Gate 14. The item will be held by stadium management for 30 days before being discarded. To claim your item, please call (312) Lost Children & Missing Persons Lost children and missing persons will be escorted to the Gate 1 Guest Services office. A youth officer will be present to handle the report of a lost child and assist with locating their parent or guardian. Identification wrist bands for children are available at all Fan Services booths. Merchandise/Bears Pro Shops Bears Pro Shops are located at the north entrance of the stadium inside Gate 47 (from inside up the ramp from Section 148, northwest corner of the Verizon Mezzanine Level), south end of the United Club 100 level (Club and Suite holders only), and the Dr Pepper Patio in the South Courtyard inside Gate 3 next to the Mezzanine ramp. 7

10 CHICAGO BEARS GAMEDAY A-Z News/Announcements Stay connected! Keep up to date with official Chicago Bears news and announcements while you re at Soldier Field: 1. Download the Chicago Bears Official Mobile App. For the latest news, exclusive videos, team stats, live scoring, replays of every play (available exclusively inside Soldier Field) and more, text BEARS to or search for Chicago Bears in the Android Marketplace, Apple App Store or Blackberry App World. 2. Follow our three Twitter accounts for up-to-the minute alerts for team news and for events, player appearances and promotions for Season Ticket Holder updates and news. Parking Most parking facilities immediately surrounding the stadium require a pre-paid parking coupon. These facilities open four hours prior to kickoff and close two hours after the game. Parking lots may close earlier at the discretion of the Chicago Park District and stadium management. A limited number of single game parking passes for various lots servicing Soldier Field may be purchased in advance by visiting SoldierField.ClickandPark.com. Fans without full season coupons can also park at the Southwest Parking Facilities at McCormick Place Lot B ($30) or in the Millennium Park Garages ($32) and utilize the free shuttles to the stadium. The parking shuttles drop-off and pick-up area is located on 18th St., just west of Lake Shore Drive. Both shuttles continue until 2 hours after the game. There is also cash parking available at McCormick Place Lot C - Lakeside ($21). No shuttle service available. For more information on cash/individual game parking lots and garages, visit the Fan Services page at ChicagoBears.com, SoldierField.ClickandPark.com or MillenniumGarages.com. Buses, taxi cabs, and limousines will not be allowed to enter Soldier Field Campus starting 90 minutes after kick-off until one hour after the game is over. Violators are subject to ticketing, towing and prosecution. No exceptions. Buses may drop-off and pick-up guests on Columbus Drive, north of Balbo. Buses cannot drop off or pick up guests on any other area roadway. Oversized Vehicles / Limousines: Cash parking is located at the Adler Planetarium Lot, on a first-come, first-served basis for $121. Oversized vehicles (bus, campers, etc.) can be reserved at the Adler Lot for $121 plus a $5 transaction fee by visiting SoldierField.ClickandPark.com. When available, buses and RVs can also park at the 31st St. McCormick Place Lot B for $50. Family Friendly (Alcohol Free) Parking Lots: Family Friendly parking is located south of the Adler Planetarium ($49), and at the 31st Street Beach Lot ($25). No alcohol consumption is permitted in these lots. For information, visit SoldierField.ClickandPark.com. 8 Prohibited Parking in Residential Areas: Parking is prohibited in the residential areas surrounding Soldier Field. The area is bordered by Roosevelt Road on the north, Cermak Road on the south, Lake Shore Drive on the east and Clark Street on the west. Violators are subject to ticketing and towing.

11 A-Z GUIDE Policies: The following elements are prohibited in all parking lots and garages: (includes 31st St. McCormick Place Lot B) Tailgating during games and after night games Consumption of alcohol in the Family Friendly lots Advertising banners or displays Disorderly conduct Deep fryers or any oil-based cooking or frying Picketing or political campaigning Saving parking spaces Tents or canopies of any size Tethered blimps, balloons, and other oversized inflatables Uncovered fire pits Weapons, fireworks Set-ups or games utilizing sidewalks and/or streets Solicitation or distribution of any unauthorized item GAMEDAY A-Z Note: Grills and fire pits are not permitted in enclosed parking garages and the lower level of the Waldron Deck lot. Solicitation/Distribution: Solicitation or distribution of any unauthorized item is not permitted in parking facilities, the stadium s outer perimeter, or within the stadium. Revocable License: A parking coupon is a revocable license. The license is subject to revocation if the user of the coupon engages in unruly or inconsiderate behavior at a Bears home game, or otherwise violates parking, stadium policies or the Bears Fan Code of Conduct. Standard Parking reserves the right to impose at any time rules relating to the conduct of patrons at the facilities they manage. Tailgating: Tailgating is allowed on all surface lots of the Museum Campus, the upper level of the Waldron Deck and the Southwest Parking Facilities (McCormick Place 31st Street Lot B only). Party set-ups and grills that exceed the one designated parking space are prohibited. Tailgate set-ups cannot block vehicles entering or exiting the parking lots; set-ups in violation will be removed. Open containers of alcohol are not permitted outside of the parking lots, on the surrounding parklands or on the shuttles. Chicago Police Officers will issue citations for violators. Tailgating during the games or after night games and consuming alcohol in the Family Friendly No Alcohol lots are all prohibited. Security: For assistance, security teams are located near the parking lots cashier booths or the top and bottom of the ramp in the Waldron Deck. Fans can also text the keyword Bears and describe the issue and location to (available three hours pregame to one hour postgame), call the security hotline or Standard Parking at

12 CHICAGO BEARS GAMEDAY A-Z Prohibited Items For the comfort and safety of all guests the following items are not permitted to be brought into the stadium: Weapons/firearms Alcoholic beverages Any bag, case or purse other than the NFL approved clear bags (see Bag Policy below) Seat cushions with zippered covers, pockets or flaps Balloons and beach balls Cameras with lenses that exceed 6 when fully extended Cans, bottles, or other beverage containers Clothing or signage with offensive or vulgar language Confetti Any coolers and ice chests (includes soft sided) Fireworks, smoke bombs Illegal drugs Laser pens and pointers Noise-making devices (i.e. horns, whistles, etc.) Poles to display banners or flags Strollers Umbrellas Video or movie cameras Smokeless cigarettes/e-cigarettes Any other items deemed to be dangerous or inappropriate Bag Policy...Based on recommended NFL public safety best practices, we strongly encourage fans to not bring any bags. One (per person) of the bags listed below will be permitted inside Soldier Field. Bags that are clear plastic, vinyl or PVC and do not exceed 12 x6 x12 One-gallon re-sealable 10 x10 x2 clear freezer bag Women s clutch purse (small bag roughly the size of a hand) with one of the clear plastic bags Medical bags for accompanying patron All items subject to search. All other bags will be denied. Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, non-clear cinch bags, luggage of any kind, seat cushions with zippered covers, pockets or flaps, computer bags, camera bags, and any bag larger than the permissible size. THERE WILL BE NO EXCEPTIONS! Strollers: Strollers are not permitted in the seating area. Fans can check strollers during games through October outside at Gate 8 or in the United Club at the Concierge desks on the Club 100 level. No other prohibited item can be checked. Public Transportation The Transportation Center, (a.k.a. East Museum Lot ) at the corner of McFetridge and Museum Campus Drive, is where CTA, Metra shuttle, and Pace bus services will be available for fans drop-off and pick-up. For schedule and route information, please contact the Regional Transit Authority at: 10

13 A-Z GUIDE (312) or rtachicago.com. Due to limited parking on gameday, we strongly encourage utilizing public transportation. Metra Commuter Trains For more information regarding schedules, locations, and fares, log on to Metrarail.com or call (312) From Ogilvie Transportation Center (OTC) and Union Station: From OTC and Union Station, the #128 Soldier Field Express buses travel a non-stop route to Soldier Field. GAMEDAY A-Z South Shore Line: The South Shore Metra line runs trains on the Metra Electric Line from South Bend, Indiana to downtown Chicago. For more information, log on to NICTD.com or call (312) CTA Buses & El Trains Soldier Field can be reached on the #128 Soldier Field Express and the #146 Inner Drive/Michigan Express buses. To exit Soldier Field after the game, board #128 and #146 buses along the west side of the Transportation Center ( East Museum Lot ) at the corner of McFetridge and Museum Campus Drive, just northeast of the stadium. The Red, Orange, and Green Lines stop at Roosevelt Station, between State Street and Wabash Avenue, where transfers can be made to the #146 Inner Drive/Michigan Express bus, or walk east on Roosevelt Road through Museum Campus to the stadium. For more information on CTA, log on to TransitChicago.com. Pace Soldier Field Express Buses Pace operates Soldier Field Express Buses for Bears home games. Free parking is available at each departure location. Buses depart 30 minutes after the game is over from the same location where passengers are dropped off. For more information on Pace buses, visit PaceBus.com or call Taxi Cabs For taxi cab service, please call: Flash Cab (773) Yellow Cab (312) TAXI-CAB Checker Cab (312) Pre-game drop off locations: McFetridge Drive turnaround at Lake Shore Drive (LSD) Southbound LSD exit at 18th Street Northbound LSD entrance ramp at 18th Drive Roosevelt Road and Michigan Avenue 11

14 CHICAGO BEARS GAMEDAY A-Z Post-game pick up locations: (Taxi cabs are not allowed on the Museum Campus for pick up until one hour after the game.) Roosevelt Road and Michigan Avenue Millennium Park Garages One hour after the game on the Museum Campus Security Assistance/Texting For assistance, please utilize the following services: Text keyword BEARS followed by the issue and location to Standard Short Message Services ( SMS ) rates apply. Sending prank text messages can lead to the revocation of ticket privileges. Fan Hotline (312) Contact the nearest Monterrey Security officer, usher or Fan Services Team Member See Something, Say Something The safety of fans at our games is a top priority. The NFL, Chicago Bears and the Department of Homeland Security remind fans that if they see something suspicious to say something to alert stadium personnel. Smoking Policy The Smoke-Free Illinois Act prohibits smoking in Soldier Field for Bears games. There are no designated smoking areas inside or outside the stadium and re-entry is prohibited. The smoking policy will be strictly enforced. Violators are subject to ejection. Repeated violations can result in the forfeiting of season ticket privileges. Smokeless/e-cigarettes are also prohibited. Tailgate Kick off gameday with Bears fans at the Miller Lite Ultimate Tailgate from 9:30am to 11:30am (12pm kickoff) prior to each of the first four (4) regular season games! This event is complimentary, open to the public and features alumni appearances, the WBBM Newsradio 780AM and 105.9FM pregame show, music, giveaways, food and beverages available for purchase and more. The Miller Lite Ultimate Tailgate is located on the Stadium Green (southeast side of the stadium directly outside of Gate 6) and is brought to you by the Chicago Tribune. Water Fountains Locations: Grand Concourse, Gate 0 Verizon Mezzanine Concourse, Sections 106, 113, 120, 125, 130, 141, 148, 155 Media Deck, Sections 228, 243 Colonnade Concourse, Sections 318, 325, 333, 344, 349, 355 West Grandstand Concourse, Sections 430, 433, 438, 441, 444 Water fountains are turned off seasonally to prevent freezing 12

15 A-Z GUIDE TICKET INFORMATION Bears Share The Bears Share ticket donation program has been in effect since 1993 benefiting numerous local charities. Tickets can be donated online through MY BEARS SEASON TICKET ACCOUNT. Simply log in to your personal account and select Manage My Tickets. Select the ticket(s) you wish to donate and select Donate To Charity. The tickets will automatically be forwarded to net. The original ticket(s) become invalid. Donors will receive an acknowledgement which should be retained for tax purposes. Tickets can also be mailed to the following address: Chicago Bears Football Club, c/o Bears Share, 1920 Football Drive, Lake Forest, IL Donations must occur at least four (4) business days prior to the game to allow for distribution. For more information regarding local agencies that are supported through Bears Share, please visit ChicagoBears.com/BearsCare. Child Ticket Policy Children under 32 tall are permitted entry inside Soldier Field without a ticket provided they obtain a complimentary lap pass prior to entry. Ticketed patrons will need to obtain a lap pass at the Gate 10 Ticket Office at Soldier Field on gameday. The child receiving the lap pass must be present when the pass is issued. There is a limit of one lap pass per game ticket. The child will have to sit on a ticketed patron s lap for the game and may not occupy a seat. Individual Game Tickets Individual single-game tickets are sold by Ticketmaster via phone and internet only. Fans may charge by phone at (800) or online at Ticketmaster.com. TICKET INFORMATION Lost, Stolen, or Destroyed Tickets Season tickets which are lost or destroyed may be reprinted by logging into MY BEARS SEASON TICKET ACCOUNT at ChicagoBears.com/Tickets. Season Ticket Holders can also replace tickets on gameday for a $25 cash reprinting fee. Please contact the Ticket Sales and Services Team at (847) 615-BEAR (2327) to report stolen tickets. NFL Ticket Exchange Bears fans can buy and sell Bears tickets with NFL Ticket Exchange at NFL.com powered by Ticketmaster. Fans are able to purchase tickets direct from Season Ticket Holders and other fans, or sell tickets that can t be used. For more details, visit the NFL Ticket Exchange at NFL.com/TicketExchange. No Alcohol No Alcohol seating is located in Sections 148 and 155 in the north end zone. The possession of alcoholic beverages is not permitted in these sections, and guests who violate this policy will be ejected from the stadium. For more information, please contact the Ticket Sales and Services Team during regular business hours at (847) 615-BEAR (2327). Ticket Sales and Service Department The Bears Ticket Office on gamedays is located at Gate 10, at the southeast corner of the stadium. The office opens two hours prior to kickoff and representatives from the Ticket Sales and Services Team can be reached by calling (847) 615-BEAR (2327). 13

16 CHICAGO BEARS Revocable License A game ticket is a revocable license, and the license is subject to revocation if the user of the ticket brings into the stadium or attempts to bring into the stadium any prohibited items, engages in unruly or inconsiderate behavior at a Bears home game, or otherwise violates Bears ticket policies or stadium policies. The Chicago Bears reserve the right to impose at any time rules relating to the conduct of guests at games and establish other policies for the stadium. Will Call The Will Call for tickets and media is located outside Gate 10, at the southeast corner of the stadium. A valid picture identification is required to pick up tickets. Will Call opens two and one-half hours prior to kickoff and closes at halftime. TICKET INFORMATION 14

17 A-Z GUIDE GUESTS WITH DISABILITIES The Bears are committed to meeting the needs of our fans with disabilities, and we welcome members of our disabled community to Soldier Field, which is fully compliant with the Americans with Disabilities Act. ADA Coordinator To contact the Bears ADA Coordinator, please call our Ticket Sales and Services Team at (847) 615-BEAR (2327). ADA Drop-Off/Pick-Up Area is located outside Gate 10 on the southeast side of stadium. An ADA placard or ADA license plate is required for access, and the person to whom the placard or license plate is registered must be an occupant of the vehicle in order to access the Gate 10 drop-off. If the driver does not have a coupon for onsite parking, they will be directed back into the traffic queue to the nearest available cash parking. Assistive Animals Seeing-eye dogs and other assistive animals accompanying the disabled or visually impaired are permitted at Soldier Field. Please contact our ADA Coordinator at (847) 615-BEAR (2327) if any accommodations are required. All other animals are prohibited. Evacuation If you require assistance, please see the nearest usher to register your location. If needed, they will assist you to the nearest exit or Area of Refuge during an evacuation. Areas of Refuge are located at all concourse level emergency stair landings and are visually denoted by illuminated Areas of Refuge signage. Parking Each parking lot is compliant with the Americans with Disabilities Act. A pre-paid parking coupon and ADA placard or license plate is required to park in the Museum Campus parking lot ADA spaces. The person to whom the license plate or placard is registered must be an occupant in the vehicle. Standard Parking will have a limited number of courtesy carts available for transport of the disabled guest to and from the Museum Campus parking lots. Only the disabled guest and one companion will be permitted on the carts. Guests without a pre-paid parking coupon are encouraged to park at the Southwest Parking Facilities at McCormick Place or the Millennium Park Garage and take the free ADA accessible shuttles directly to the ADA Drop-Off/ Pick-up area outside Gate 10. GUESTS WITH DISABILITIES Tickets A guest who needs to exchange his or her ticket for a wheelchair-accessible seat MUST enter the stadium through Gate 10. Wheelchairs A limited amount of wheelchairs and escorts are available for transporting guests with disabilities to their seating locations. For information on accessible seating, contact the Bears Ticket Sales and Services Team at (847) 615- BEAR (2327). 15

18 THROUG THROUGH ROW 15 Single game ticket prices - regular season only

19 H ROW 15 THROUGH ROW 15 SOLDIER FIELD 2014

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22 SOLDIER FIELD AREA COUPON PARKING

23 SOUTHWEST FACILITIES AT McCORMICK PLACE Southwest Facilities at McCormick Place Shuttle Bus Pick-up Location Mines Dr Lot C (Lakeside Underground) McCormick Place South Bldg Lake Shore Drive I-55 Mc8th Dr Fort Dearborn Dr Dr. Martin Luther King Jr. Dr Lot B (31st St) Moe Dr west Facilities at McCormick 31st St Place Shuttle Bus Pick-up Location Mines Dr Lot C (Lakeside Underground) rmick Place uth Bldg Lake Shore Drive I-55 Mc8th Dr Fort Dear

24 MILLENNIUM GARAGES Shuttle Stops Lower Randolph! Randolph Street Wabash Avenue Washington Michigan Avenue Grant Park North Garage (underground)! Millennium Park Garage (underground)! Columbus Drive Millennium Lakeside Garage (underground)! Madison Monroe Street Adams The Art Institute of Chicago Butler Field Lake Shore Drive Grant Park South Garage (underground)! Jackson Street Van Buren Wabash Avenue Michigan Avenue Congress Parkway Columbus Drive N Buckingham Fountain Pedestrian Entrance/Exits: Vehicle Entrance/Exits:

25 DRIVING DIRECTIONS From I-57 I-57 north to I-90/94 west (Dan Ryan Expressway). Merge onto I-55 north (Stevenson Expressway) to Lake Shore Drive/Highway 41 north to the 18th Street exit. From I-55 I-55 (Stevenson Expressway) north to Lake Shore Drive/Highway 41 north. Take LSD north to the 18th Street exit. From I-290 I-290 (Eisenhower Expressway) east to Congress Parkway. Take Congress Parkway east to Columbus Drive. Turn right and take Columbus Drive south to the 18th Street exit. From I-90/94 I-90/94 (Dan Ryan Expressway) north to the Lake Shore Drive/22nd Street exit. Take LSD/Highway 41 north to the 18th Street exit. From I-94 I-94 (Kennedy Expressway) south to the Congress Parkway exit. Take Congress Parkway east to Columbus Drive. Turn right and take Columbus Drive south to the 18th Street exit.

26 BE CLEAR ON GAME DAY SAFETY Welcome! The NFL is enhancing its public safety policy this year to include the typeof bag you can bring into the stadium. This will also speed entry on game day. Here is everything you need to know for a safer, more convenient day at the stadium.

27 NON-APPROVED BAGS BACKPACK BINOCULARS CASE CAMERA CASE CLEAR BACKPACK TINTED PLASTIC BAG PRINTED PATTERN PLASTIC BAG FANNY PACK PURSE SEAT CUSHION WITH POCKET OVERSIZED TOTE BAG DIAPER BAG MESH BAG For a complete list of Prohibited Items visit ChicagoBears.com.

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