Holiday and business trips of the Austrian population

Transcription

1 Holiday and business trips of the Austrian population Questionnaire Quarterly survey on domestic and outbound holiday and business trips Peter Laimer Statistics Austria Deputy Director, Directorate Spatial Statistics Guglgasse Vienna, Austria Phone: Fax: peter.laimer@statistik.gv.at Johanna Ostertag Statistics Austria Adviser, Tourism Statistics, Directorate Spatial Statistics Guglgasse Vienna, Austria Phone: Fax: johanna.ostertag@statistik.gv.at 1

2 QUESTIONNAIRE: QUARTERLY SURVEY ON HOLIDAY AND BUSINESS TRAVEL (For the 1st quarter 2009) My name is On behalf of Statistics Austria and the Austrian National Bank I m conducting a survey on the travel behaviour of Austrians. This survey is conducted on a quarterly basis. I would like to talk to (name of the person in the sample)! When the designated person is on the phone, some basic information about the survey topic should be provided: You are kindly requested to answer some questions about holiday and business trips, as well as, day trips. Your information will be used solely for statistical purposes. It will be treated confidentially. May I ask you for some minutes of your time for the interview? In the first and the second section of the survey, information on your foreign and domestic trips is collected. In the third section I will ask you some questions concerning day trips. Question 0 First I would like to ask you some questions about yourself! 2

3 Question 0.1 What is the highest level of education completed? 1 Compulsory school incomplete 2 Compulsory school and/or pre-vocational year (polytechnic school, polytechnic year) 3 Vocational school 4 Intermediate technical and vocational school (without Matura without exams qualifying for university entrance) 5 Academic secondary school (with Matura - with exams qualifying for university entrance) 6 Course, post-secondary course (university or university related institute educational or medical technical academies) 7 University, college, universities of applied science (incl. Bachelor Curriculum) Question 0.2 What was your occupation between January 1st and March 31st 2009? 1 Self employed: Agriculture or forestry 2 Self employed: Other sector 3 Worker 4 Employee 5 Civil servant, Vertragsbedienstete 6 Apprentice 7 Retiree 8 Household 9 Student 10 Unemployed 11 Other Question 0.3 How many persons, yourself included, are living in your household? Question 0.4 Among these, how many children, are younger than 15 years? 3

4 HOLIDAY AND BUSINESS TRIPS ABROAD INCLUDING AT LEAST ONE OVERNIGHT STAY Question A1 Did you go on a holiday and/or business trip ABROAD between January 1st and March 31st 2009? HOLIDAY and BUSINESS TRIPS include all trips outside the usual environment for leisure or business purposes (also trips to friends and relatives or second homes) with AT LEAST ONE OVER- NIGHT STAY. Question A2.1 How many trips abroad did you go on during this period of time? Now I would like to ask you some questions concerning each single trip! Please think of your first trip: Question A2.2 Was it a holiday or a business trip? 1 Holiday trip 2 Business trip 4

5 Question A2.2.1 What was the main purpose of travel? Read travel motives and let respondents decide. 1 Beach holiday: Swimming and bathing 2 Activity holiday: Hiking, mountain climbing, skiing, sailing, horse riding, other sport activities 3 Recreation holiday: Relaxation, taking walks, enjoying the landscape, less sport activities 4 Wellness and beauty holiday 5 Health treatment or cure: Cures, stays at health spas, stays in recovery and convalescent homes, other health and/or therapeutic treatments recommended by a medical doctor and privately paid 1 ) 6 Visit to friends and/or relatives 7 Training courses (non-vocational): Language courses, study visits, other non-vocational courses 8 Cultural visit, city trip, excursion, round trip 9 Shopping 10 Events, festivals (sport, music, arts, film, carnival, etc) for leisure purposes 11 Other leisure travel purposes 12 Congresses, conferences, exhibitions, training courses, for business purposes 13 Other business travel purposes Question A2.2.2 Was this a package tour? Question A2.3 What was the month of departure? 1 January February March 2009 Question A2.4 How many nights did you stay? 1 Cures and stays in health spas ordered by a medical doctor and paid for by a social insurance carrier are not considered holiday trips in the conceptual framework of this survey. 5

6 Question A2.5 What was the country of destination? Where did you spend MOST of your stay? EUROPE 1 Belgium 2 Denmark 3 Germany 4 Finland 5 France (incl. Monaco) 6 Greece 7 Great Britain (England, Scotland, Wales, Northern Ireland) 8 Ireland 9 Italy (incl. Vatican, San Marino) 10 Luxembourg 11 The Netherlands (Holland) 12 Portugal 13 Sweden 14 Spain (incl. Andorra, Gibraltar) 15 Iceland 16 Norway 17 Switzerland, Liechtenstein 18 Estonia 19 Croatia 20 Latvia 21 Lithuania 22 Malta 23 Poland 24 Romania 25 Slovakia 26 Slovenia 27 Turkey 28 Czech Republic 29 Hungary 30 Cyprus 43 Bulgaria 53 Russia 31 Other European countries (Albania, Bosnia-Herzegovina, Serbia, Montenegro, Macedonia, Moldova, other European GUS-countries Ukraine, Belarus etc.) AFRICA 54 Egypt 55 Tunisia 56 Algeria, Morocco 57 South Africa 32 Other African countries (Libya, Kenya, Tanzania, Madagascar, Ghana, Senegal, Mauritius, Seychelles, etc.) 6

7 AMERICA 33 USA 34 Canada 58 Argentina 59 Brazil 35 Other North-, Central- and South American countries (e.g. Mexico, Dominican Republic, Cuba, Jamaica, Chile, Peru, Bolivia etc.) ASIA 36 Japan 60 China (People s Republic; incl. Hong Kong and Tibet) 61 South Korea 62 Arab States of Asia (e.g. Syria, Lebanon, Israel, Jordan, Saudi Arabia, United Arab Emirates (e.g. Dubai), Iran, Iraq, Pakistan, Kuwait, and other Arab States of Asia 37 Other Asian Countries (e.g. India, Sri Lanka, Maldives, Nepal, Taiwan, Thailand, Myanmar (=Burma), Indonesia, Philippines, Malaysia, Asian CIS countries such as Kazakhstan, Kyrgyzstan, Armenia, Azerbaijan, Georgia, Tajikistan, Turkmenistan, Uzbekistan other Asian countries) AUSTRALIA and OCEANIA 38 Australia 39 New Zealand 40 Pacific Islands, Oceania and other regions 41 NOT APPLICABLE including round trips (through many countries, whereby the stays in the individual countries show only slight differences) and cruises 42 OTHER (e.g. Antarctica, polar regions, Greenland) Question A2.6 How was the trip organised? 1 Individual organisation 2 By a travel agency/tour operator 3 Partly by a travel agency/tour operator Question A2.7 What was the MAIN mode of transportation? 1 Plane 2 Ship 3 Train 4 Bus 5 Car 6 Other 7

8 Question A2.7.1 For travellers who travelled by plane: Did you use an Austrian carrier? For example: Austrian Airlines Group: Austrian Airlines, Lauda Air, Tyrolean, Rheintalflug,? If your ticket was issued by a foreign airline, but the flight was operated by a national carrier, the flight is considered to be national. Question A2.8 What kind of establishment were you MAINLY accommodated at? COLLECTIVE ACCOMMODATION 1 Hotels and similar establishments (e.g. hotels, apartment hotels, motels, inns and similar establishments) 2 Campsites 3 Other collective tourist accommodation establishments (e.g.: holiday apartments, holiday villages, bungalows, mountain shelters, marina, youth hostels, holiday homes for senior citizens, holiday homes and hotels owned by companies or trade unions, student homes - with limited service) 4 Specialized accommodation establishments (e.g. medical establishments, scout camps, accommodation in public transportation such as sleeping cars or cabins, conference centres etc. offering additional activities besides accommodation) PRIVATE ACCOMMODATION 5 Private rental accommodation (rented rooms in family homes, privately rented apartments or houses, rented rooms or apartments in farm houses) 6 Second homes 7 Other private accommodation free of charge (e.g. accommodation with relatives or friends) OTHER ACCOMMODATION 8 Other accommodation establishments (e.g. tent, ) Question A2.9 How many members of your household, including yourself, were in the travel party? Question A2.9.1 Please indicate the number of children, younger than 15 years, in the travel party! 8

9 Question A2.10 Now I would like to ask you some questions concerning your travel expenses. Please note, that they include ALL expenses related to the trip, made for ALL household members in the travel party. Question A Please indicate the amount of your travel expenses for package tours. Question A Please indicate the amount of your transportation expenses made through a travel agency. Particularly airline tickets, train tickets for arrival and departure etc. bought in a travel agency including ticketing fees and airport charges. Only expenses paid in Austria are relevant here. Question A Please indicate the amount of other expenses made for services through a travel agency. E.g.: Expenses for accommodation, rental cars, travel insurance and other services provided by the travel agency. Only expenses paid in Austria are relevant here. Question A Please indicate the amount of your transportation expenses NOT made through a travel agency. E.g.: Airline tickets, train tickets, bus tickets for arrival and departure etc. including ticketing fees and airport charges that were not bought through a travel agency. If you used a car, please indicate the amount paid for fuel. Only expenses paid in Austria are relevant here. 9

10 Question A Please indicate any other travel expenses. E.g.: Expenses for accommodation, rental car, travel insurance etc. that were made before departure but NOT through a travel agency. Only expenses paid in Austria are relevant here. Question A Please indicate the amount of travel expenses made ABROAD? Please think of the following:: o Accommodation o Food and groceries (supermarkets and/or restaurants) o Goods for your personal use: Tobacco, cosmetics, clothes, sports goods, jewellery, pharmaceuticals, works of art, household articles, photographic equipment, building material, tools, furniture, electrical appliances and other commodities o Fuel o Typical touristic expenses: Cultural expenses: Entrance fees in museums, art galleries, historical buildings, sightseeing, tickets for musicals, operas, theatres, cabarets, concerts etc. Courses: Especially language courses und sport courses incl. charges for rented equipment (skiing course, tennis course, diving course, golf course etc.) Entrance fees to sports and other leisure facilities such as in- and outdoor pools, golf courses, tennis courts, amusement parks etc. o Health services: Medical and therapeutical treatments/services, (dental treatment such as crowns, bridges, plastic surgery etc.), which were not refunded by a social insurance company o Other services such as hairdresser, cosmetician, car repair services etc. o Expenses for public transportation at the destination: Taxi, bus, train, tickets for ships and ferry boats, expenses for airline tickets bought at the destination (especially domestic flights) o Other expenses at the destination 10

11 Goods and services, bought in the name of the traveller and made available without compensation (ie, as a gift or invitation) should be included (for example invitations to dinner, expenditures for goods and services, as noted above). Imaginary rent for free accommodation in private households should not be included. All expenses paid in Austria in advance (or) after the trip are to be excluded. Expenses for transportation for arrival and departure, accommodation or for the food paid abroad are to be included. Question A Total expenditure: All expenses for every household member, in connection with the trip. This question is not asked, but is a sum of: o Package tour: A A o Not a package tour: A A A A A Repeat from question A2.2 on, for each trip abroad! 11

12 DOMESTIC HOLIDAY AND BUSINESS TRIPS INCLUDING AT LEAST ONE OVERNIGHT STAY Question B1 Did you go on a DOMESTIC holiday and/or business trip between January 1st and March 31st 2009? HOLIDAY and BUSINESS TRIPS include all trips outside the usual environment for leisure or business purposes (also trips to friends and relatives or second homes) with AT LEAST ONE OVER- NIGHT STAY. Question B2.1 How many domestic trips did you go on during this period of time? Now I would like to ask you some questions concerning each single trip! Please think of your first trip: Question B2.2 Was it a holiday or a business trip? 1 Holiday trip 2 Business trip 12

13 Question B2.2.1 What was the main purpose of travel? Read travel motives and let respondents decide. 1 Beach holiday: Swimming and bathing 2 Activity holiday: Hiking, mountain climbing, skiing, sailing, horse riding, other sport activities 3 Recreation holiday: Relaxation, taking walks, enjoying the landscape, less sport activities 4 Wellness and beauty holiday 5 Health treatment or cure: Cures, stays at health spas, stays in recovery and convalescent homes, other health and/or therapeutic treatments recommended by a medical doctor and privately paid 2 ) 6 Visit to friends and/or relatives 7 Training courses (non-vocational): Language courses, study visits, other non-vocational courses 8 Cultural visit, city trip, excursion, round trip 9 Shopping 10 Events, festivals (sport, music, arts, film, carnival, etc) for leisure purposes 11 Other leisure travel purposes 12 Congresses, conferences, exhibitions, training courses, for business purposes 13 Other business travel purposes Question B2.3 What was the month of departure? 1 January February March 2009 Question B2.4 How many nights did you stay? 2 Cures and stays in health spas ordered by a medical doctor and paid for by a social insurance carrier are not considered holiday trips in the conceptual framework of this survey. 13

14 Question B2.5 In which Austrian Bundesland (province) did you spend MOST of your stay? 44 Burgenland 45 Lower Austria 46 Carinthia 47 Upper Austria 48 Salzburg 49 Styria 50 Tyrol 51 Vorarlberg 52 Vienna 41 NOT APPLICABLE (especially round trips) Question B2.6 How was the trip organised? 1 Individual organisation 2 By a travel agency/tour operator 3 Partly by a travel agency/tour operator Question B2.7 What was the MAIN mode of transportation? 1 Plane 2 Ship 3 Train 4 Bus 5 Car 6 Other 14

15 Question B2.8 What kind of establishment were you MAINLY accommodated at? COLLECTIVE ACCOMMODATION 1 Hotels and similar establishments (e.g. hotels, apartment hotels, motels, inns and similar establishments) 2 Campsites 3 Other collective tourist accommodation establishments (e.g.: holiday apartments, holiday villages, bungalows, mountain shelters, marina, youth hostels, holiday homes for senior citizens, holiday homes and hotels owned by companies or trade unions, student homes - with limited service) 4 Specialized accommodation establishments (e.g. medical establishments, scout camps, accommodation in public transportation such as sleeping cars or cabins, conference centres etc. offering additional activities besides accommodation) PRIVATE ACCOMMODATION 5 Private rental accommodation (rented rooms in family homes, privately rented apartments or houses, rented rooms or apartments in farm houses) 6 Second homes 7 Other private accommodation free of charge (e.g. accommodation with relatives or friends) OTHER ACCOMMODATION 8 Other accommodation establishments (e.g. tent, ) Question B2.9 How many members of your household, including yourself, were in the travel party? Question B2.9.1 Please indicate the number of children, younger than 15 years, in the travel party! Question B2.10: Now I would like to ask you some questions concerning your travel expenses. Please note, that they include ALL expenses related to the trip, made for ALL household members in the travel party. 15

16 Question B Please indicate the total amount of your travel expenses for accommodation, food and beverages, transportation, as well as goods and services at the destination. Please think of the following: o Package tours o Accommodation o Food and groceries (supermarkets and/or restaurants) o Transportation (to and from the destination, even if paid before departure) o Goods for your personal use: Tobacco, cosmetics, clothes, sports goods, jewellery, pharmaceuticals, works of art, household articles, photographic equipment, building material, tools, furniture, electrical appliances and other commodities o Fuel o Typical touristic expenses: Cultural expenses: Entrance fees in museums, art galleries, historical buildings, sightseeing, tickets for musicals, operas, theatres, cabarets, concerts etc. Courses: Especially language courses und sport courses incl. charges for rented equipment (skiing course, tennis course, diving course, golf course etc.) Entrance fees to sports and other leisure facilities such as in- and outdoor pools, golf courses, tennis courts, amusement parks etc. o Health services: Medical and therapeutical treatments/services, (dental treatment such as crowns, bridges, plastic surgery etc.), which were not refunded by a social insurance company o Other services such as hairdresser, cosmetician, car repair services etc. o Expenses for public transportation at the destination: Taxi, bus, train, tickets for ships and ferry boats, expenses for airline tickets bought at the destination (especially domestic flights) o Other expenses at the destination Goods and services, bought in the name of the traveller and made available without compensation (ie, as a gift or invitation) should be included (for example invitations to dinner, expenditures for goods and services, as noted above). Imaginary rent for free accommodation in private households should not be included. 16

17 Question B From the above mentioned total travel expenses, please indicate the amount you spent on package tours! Expenses for package tours are payments to a travel agency and/or a tour operator for package tours, stays and round trips. Repeat from question B2.2 on, for each domestic trip! 17

18 SAME DAY TRIPS FOR LEISURE AND BUSINESS PURPOSES Question C1 Did you go on a day trip for leisure or business reasons between January 1st and March 31st 2009? A SAME DAY TRIP is defined as any trip outside the usual environment (municipality of residencecommunity) for leisure or business reasons without an overnight stay. Same-day trips for leisure reasons include excursions, visits and shopping tours (to shopping malls, duty-free shops, designer outlets or other bigger shopping trips) outside the municipality of residence (community area). Daily trips for vocational and/or business reasons are considered same-day trips for business purposes. Please note: o Routine and RECURRENT TRAVEL (= e.g. every second week on average or more frequently) should be EXCLUDED. o Travel activities to maintain normal life (doctor appointments, government authorities, ) should be EXCLUDED. Question C1.1 Did you go on a DOMESTIC day trip for leisure or business reasons between January 1st and March 31st 2009? Question C1.1.1 Please indicate the number of domestic day trips for leisure reasons! Question C1.1.2 Please indicate the number of domestic day trips for business reasons! 18

19 Question C2.1 Did you go on a day trip ABROAD for leisure or business reasons between January 1st and March 31st 2009? Question C2.1.1 Please indicate the number of day trips abroad during the mentioned period of time! Now I would like to ask you some questions concerning each single day trip abroad! Please think of your first trip: Question C2.2 Was it a leisure or business trip? 1 Leisure trip 2 Business trip Question C2.2.1 What was the main purpose of travel? Read travel motives and let respondents decide. 1 Beach holiday: Swimming and bathing 2 Activity holiday: Hiking, mountain climbing, skiing, sailing, horse riding, other sport activities 3 Recreation holiday: Relaxation, taking walks, enjoying the landscape, less sport activities 4 Wellness and beauty holiday 5 Health treatment or cure: Cures, stays at health spas, stays in recovery and convalescent homes, other health and/or therapeutic treatments recommended by a medical doctor and privately paid 3 ) 6 Visit to friends and/or relatives 7 Training courses (non-vocational): Language courses, study visits, other non-vocational courses 8 Cultural visit, city trip, excursion, round trip 9 Shopping 10 Events, festivals (sport, music, arts, film, carnival, etc) for leisure purposes 11 Other leisure travel purposes 12 Congresses, conferences, exhibitions, training courses, for business purposes 13 Other business travel purposes 3 Cures and stays in health spas ordered by a medical doctor and paid for by a social insurance carrier are not considered holiday trips in the conceptual framework of this survey. 19

20 Question C2.2.2 What was the month of the day trip? 1 January February March 2009 Question C2.3 What was the country of destination? EUROPE 1 Belgium 2 Denmark 3 Germany 4 Finland 5 France (incl. Monaco) 6 Greece 7 Great Britain (England, Scotland, Wales, Northern Ireland) 8 Ireland 9 Italy (incl. Vatican, San Marino) 10 Luxembourg 11 The Netherlands (Holland) 12 Portugal 13 Sweden 14 Spain (incl. Andorra, Gibraltar) 15 Iceland 16 Norway 17 Switzerland, Liechtenstein 18 Estonia 19 Croatia 20 Latvia 21 Lithuania 22 Malta 23 Poland 24 Romania 25 Slovakia 26 Slovenia 27 Turkey 28 Czech Republic 29 Hungary 30 Cyprus 43 Bulgaria 53 Russia 31 Other European countries (Albania, Bosnia-Herzegovina, Serbia, Montenegro, Macedonia, Moldova, other European GUS-countries Ukraine, Belarus etc.) 20

21 AFRICA 54 Egypt 55 Tunisia 56 Algeria, Morocco 57 South Africa 32 Other African countries (Libya, Kenya, Tanzania, Madagascar, Ghana, Senegal, Mauritius, Seychelles, etc.) Question C2.4 What was the MAIN mode of transportation? 1 Plane 2 Ship 3 Train 4 Bus 5 Car 6 Other Question C2.4.1 For travellers who travelled by plane: Did you use an Austrian carrier? For example: Austrian Airlines Group: Austrian Airlines, Lauda Air, Tyrolean, Rheintalflug,? If your ticket was issued by a foreign airline, but the flight was operated by a national carrier, the flight is considered to be national. Question C2.5 How many members of your household, including yourself, were in the travel party? Question C2.5.1 Please indicate the number of children, younger than 15 years, in the travel party! 21

22 Question C2.6 Now I would like to ask you some questions concerning your travel expenses. Please note, that they include ALL expenses related to the trip, made for ALL household members in the travel party. Question C2.6.1 Please indicate the total amount of your travel expenses. Please think of the following: o Food and groceries (supermarkets and/or restaurants) o Transportation (to and from the destination, even if paid before departure) o Goods for your personal use: Tobacco, cosmetics, clothes, sports goods, jewellery, pharmaceuticals, works of art, household articles, photographic equipment, building material, tools, furniture, electric appliances and other commodities o Fuel o Typical touristic expenses: Cultural expenses: Entrance fees in museums, art galleries, historical buildings, sightseeing, tickets for musicals, operas, theatres, cabarets, concerts etc. Courses: Especially language courses und sport courses incl. charges for rented equipment (skiing course, tennis course, diving course, golf course etc.) Entrance fees to sports and other leisure facilities such as in- and outdoor pools, golf courses, tennis courts, amusement parks etc. o Health services: Medical and therapeutical treatments/services, (dental treatment such as crowns, bridges, plastic surgery etc.), which were not refunded by a social insurance company o Other services such as hair dresser, cosmetician, car repair services etc. o Expenses for public transportation at the destination: Taxi, bus, train, tickets for ships and ferry boats, expenses for airline tickets bought at the destination (especially domestic flights) o Other expenses at the destination Goods and services, bought in the name of the traveller and made available without compensation (ie, as a gift or invitation) should be included (for example invitations to dinner, expenditures for goods and services, as noted above). 22

23 Question C2.6.2 Please indicate the amount you spent on your airline ticket from the total travel expenses mentioned above! Repeat from question C2.2 on, for each trip abroad! 23

24 ADDITIONAL QUESTIONS IN QUARTER 4 YEARLY TRAVEL ACTIVITY (For the year 2009) Up to now we spoke about your travel activity between October and December Now please consider the entire last year, JANUARY until DECEMBER I would like to ask a few questions about your travel activity during this period. ONLY TRIPS WITH AT LEAST ONE OVERNIGHT STAY are included. Day trips (daily excursions and business trips without overnight stay) are not considered. Question D1 We will begin with trips abroad. Did you go on at least one holiday and/or business trip ABROAD between January 1st and December 31st 2009? Question D1.1 Was at least one short holiday trip included in your trips abroad? A short holiday trip is at least one, but at the most 3 overnight stays. Question D1.2 Was at least one main holiday trip included in your trips abroad? A main holiday trip is 4 or more overnight stays! Question D1.3 Was at least one business trip included in your trips abroad? 24

25 Question D2 Now we will briefly consider your domestic trips between January and December Did you go on at least one DOMESTIC holiday and/or business trip between January 1st and December 31st 2009? Question D2.1 Was at least one short holiday trip included in your domestic trips? A short holiday trip is at least one, but at the most 3 overnight stays! Question D2.2 Was at least one main holiday trip included in your domestic trips? A main holiday trip is 4 or more overnight stays! Question D2.3 Was at least one business trip included in your domestic trips? 25