global workplace solutions Meet us, join us, grow with us

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1 global workplace solutions Meet us, join us, grow with us

2 Contents Welcome letter from Stephen N. Terrano 1 Working for Johnson Controls 2 Opportunity abounds 4 What does this mean for me and my career? 5 Success stories from people like you 9 Rewards shaped just for you 11 Benefits shaped just for you 12 Applicant online process overview 13 Next steps c0412 Copyright 2012 Johnson Controls, Inc. All rights reserved. Any unauthorized use or copying is strictly prohibited.

3 Welcome Dear Colleague, I am delighted that Johnson Controls Global WorkPlace Solutions has been awarded this new contract with New York Health and Hospitals Corporation and hope that you will soon be joining our company. As part of Johnson Controls Building Efficiency division, we create buildings and environments that help people achieve. We do that by delivering healthier environments, energy savings, operational savings and sustainable solutions for our partners. This is an exciting time to join our company. If you choose to join us you ll be a part of a business that is a leading global provider of real estate and facilities management services. The Johnson Controls team believes the key to our future success is having an engaged and expert workforce to help deliver exceptional service to our customers. Much of our expertise has been gained through the transfer and recruitment of employees from our customers, who have chosen to further their careers with Johnson Controls. That is why this contract win represents a huge opportunity for development not just for you, but also for us. The next few months will represent a period of change; however I truly believe that this will be an exciting time, with many opportunities. Our aim is to manage a seamless transition that will ensure New York Health and Hospitals Corporation feels confident in Johnson Controls. Together, our team will help HHC achieve their objectives ultimately ensuring patient safety while improving operational costs and efficiencies. I wish you all the best during this period of change and look forward to working with you. Regards, Stephen N. Terrano Customer Business Director New York Health and Hospitals Corporation 1

4 Working for Johnson Controls A US Fortune 100 company, Johnson Controls Inc (JCI) is a highly successful, global company that blends financial stability with an entrepreneurial spirit. Johnson Controls has over 162,000 employees in more than 1,300 locations serving customers in more than 150 countries. Founded in 1885, with headquarters in Milwaukee, Wisconsin; Johnson Controls has three main business divisions. Building Efficiency $14.9 billion, Global Automotive Experience $20 billion, Global Power Solutions $5.9 billion, Global Global WorkPlace Solutions Our Global Workplace Solutions (GWS) business has 22,000 people serving customers in over 75 countries, managing over 1.8 billion square feet of corporate real estate globally for some of the world s largest companies. GWS is part of Johnson Controls Building Efficiency division. At Global WorkPlace Solutions, we are committed to attracting and retaining the best people in our industry through our methods of recruitment, reward, motivation and development. We offer a competitive salary and comprehensive benefits together with genuine opportunities for you to develop your skills and build on your career. Over 70% of Johnson Controls Global WorkPlace Solutions employees have joined us from our clients or from suppliers, and we work hard to retain the best talent available. At Johnson Controls Global WorkPlace Solutions, we are committed to: Attracting and retaining talent to fuel the growth of our business Positively embracing the development and progression of talent within our business Delivering innovative learning and development programs Encouraging structured career advancement Enhancing employee engagement Retaining our Investors in People accreditation Did you know... Corporate Responsibility Magazine recently recognized Johnson Controls as the #1 company in its annual 100 Best Corporate Citizens list. 2

5 Our vision A more comfortable safe and sustainable world. Top interview tip If you decide to interview with Johnson Controls, become familiar with our values and think about how you have demonstrated these values in your career so far. Our values Integrity Honesty, fairness, respect, and safety are of the utmost importance. Customer Satisfaction Our future depends on us helping to make our customers successful. We are proactive and easy to do business with. We offer expert knowledge and practical solutions, and we deliver on our promises. Employee engagement We foster a culture that promotes excellent performance, teamwork, inclusion, leadership and growth. Innovation We believe there is always a better way. We encourage change and seek the opportunity it brings. Sustainability Through our products, services, operations and community involvement, we promote the efficient use of resources to benefit all people and the world. 3

6 Opportunity abounds Johnson Controls is committed to employee development and as such, there are various opportunities available to ensure you have access to the training needed to perform your job to the best of your ability and at your fullest potential. Johnson Controls operates a full-time educational institute where thousands of employees each year enhance job skills and grow personally, providing the necessary tools for a lifelong career. Our specific and customized employee development programs include: Leadership training Training in specific functions and processes Technical and regulatory training Environmental training Safety training Our dedication to excellence in employee training and education has earned us a ranking in the top 100 of the world s best training organizations according to Training magazine, for three years in a row 4

7 What does this mean for me and my career? You have attended an introductory meeting with Johnson Controls and / or received this information because you may be eligible to apply and interview for a position with Johnson Controls. This brochure is designed to help answer some of your initial questions, talk you through the next steps in the process and provide you with a point of contact at Johnson Controls. Who is Johnson Controls? Johnson Controls is a US and Global Fortune 500 company who works to provide workplace solutions to organizations and create a more comfortable, safe and sustainable world. Johnson Controls Global WorkPlace Solutions is currently going from strength-to-strength and has enjoyed significant growth as clients put their trust in our ability to deliver innovative solutions to their business. It is an exciting organization that values innovation, partnership and human achievement. Why do companies outsource services to Johnson Controls? Johnson Controls is a leading provider of equipment, controls and services for heating, ventilating, air-conditioning, refrigeration and security systems. Global WorkPlace Solutions offers facilities management and integrated corporate real estate services to our clients. Facilities management and real estate is a specialist business covering a wide range of disciplines, which in most cases do not form part of a company s core activities. To ensure that facilities receive the most cost-effective service and one that provides a full range of support, companies outsource this service to a specialist provider - Johnson Controls. What are the advantages of being a Johnson Controls employee? Johnson Controls provides specialist training as well as career advancement opportunities. We provide facilities management and real estate services to a number of global companies, and our future success is dependent on recruiting and retaining the most qualified individuals in the business. We offer a competitive salary and comprehensive benefits together with genuine opportunities for you to develop your skills and build on your career. 5

8 Why is Johnson Controls a great company to work for? Johnson Controls is renowned as a world-class employer and was recently named: Number one in Corporate Responsibility Magazine s 100 Best Corporate Citizens list Industry Week s 100 Best-Managed Companies Global Outsourcing 100 by The International Association of Outsourcing Professionals (IAOP on the Dow Jones Sustainability Index) How can I find out what jobs are available? You will be provided with a list of open positions which includes the requisition number, position title and brief description of responsibilities. These positions can also be found on our website at: If I am unsure of which Johnson Controls position aligns with my current role? Contact a Johnson Controls HR Representative for assistance. They are available to support you through the entire interviewing and hiring process. Do I have to apply for all the positions I am interested in or will Johnson Controls match me to other positions if they are a better fit? Applying for all positions of interest up front is preferred. This will help us to schedule your interview with the appropriate manager or Subject Matter Expert. However, we do understand that comparing the Johnson Controls job descriptions with your current job descriptions may not be easy. Therefore, we will do our best to assess your skills and capabilities during your interview and will then discuss with you any other positions that may be a better fit for your skill set.`` It is highly recommended that you first apply for the position that most closely aligns with your current role, then apply for other positions of interest. 6

9 What is the turnover rate for Johnson Controls? While turnover rates vary by position, we hold employee engagement in the highest regard and strive to retain an engaged and expert workforce. Our annual Global Employee Survey gives employees an opportunity to share their comments and opinions. From employee input, action plans are put into place resulting in nearly 21,000 workplace improvements around the world. Also important to note, we are proud that 70% of our talent in the Global WorkPlace Solutions business has joined us from our clients. How do I apply? Johnson Controls is a global company dedicated to incorporating sustainability concepts and practices into all of our actions. Therefore, many of the steps required during the recruitment process are performed online in lieu of paper forms. Below is an overview of how to use our online system to apply for a job with Johnson Controls. Log onto: and click on careers located on the top toolbar Then click on US JOBS Using the dropdown boxes, you can narrow your search by Job Number, Keyword and or Location To select by job number, type the job number directly into the box. The job numbers for the open positions can be found on the following pages. Once you have have selected the role and clicked on apply, you will be asked to create a username and password for the system. Once this has been completed, you will then be asked to submit the following information in support of your application: Personal Information Resume Education Prescreening questions EEO information IMPORTANT: To have officially applied you need to reach the Thank You page. 7

10 Do I need a resume to apply? Resumes are welcome but are not necessary. If you do not have a resume, you will be given a job profile form. However, all candidates will need to fill out an online job application. What is the interview process? Candidates will receive information regarding the interview process and expectations at the introductory meeting. You can also reach out to any member of the transition team for specific questions relating to the role you are applying to. I am nervous about the interview process do you have any advice? It s completely natural to feel nervous and anxious. To prepare for an interview, try to relax and think or write about successes you ve had in your career, skills you ve acquired and where you see yourself in the future. It s also important to think about potential questions you may want to ask the interviewer. This is as much your opportunity to find out about us as ours to find out about you. What am I expected to prepare for the interview? Please come prepared with a resume or profile. As noted above, you may also want to come prepared with any notes you may have made, to reference during the interview. When will I find out if I ve been hired? The time it takes to inform applicants whether they have been successful or not in the interview process varies and can take up to a few weeks. You are welcome to contact a member of the transition team for an update. Your patience is appreciated throughout the process. How long must I wait before I can transfer to another position within Johnson Controls? There are a variety of opportunities to grow within Johnson Controls, we believe it s important for employees to wait one year to develop their skills and experience before transferring to another position. 8

11 Success stories from people like you Melissa Gibson, Executive Administrative Assistant Client joined from: UPS (currently at Humana) How would you describe the hiring process (how did you feel before, during and after)? I researched Johnson Controls while going through the hiring process and ultimately decided it was a positive move. During the account transition I felt surrounded by caring and thoughtful people and I still feel that way today. Everyone acts with integrity, which is not something you find in many corporations today. Johnson Controls knows the type of employee they want working for them and how to attract and retain them. While it was a big change, I m looking forward to a challenging, bright and happy future with Johnson Controls. Highlights since joining Johnson Controls Every day I become more engaged with Johnson Controls by taking part in conference calls and site visits. With every new project I meet more people, all of whom are very helpful, knowledgeable and offer guidance above and beyond what I expected. I am learning the Johnson Controls culture everyday and feel I am on the fast track! What advice would you give someone who is considering applying to Johnson Controls? Johnson Controls will make you feel passionate about your career, so come and join our team! Thomas O Connell, Operations Manager Client joined from: Key Bank How would you describe the hiring process (how did you feel before, during, after)? Prior to being hired I was nervous about the process. I had grown comfortable with my company and their policies, however after being hired by Johnson Controls I soon came to realize that my current company did not have the opportunities Johnson Controls offers. Highlights since joining Johnson Controls: Since my employment with Johnson Controls I have advanced into two progressive leadership positions and am very optimistic about the direction my career is heading. What advice would you give someone who is considering applying to Johnson Controls? Investigate what you are looking for in your career. I am sure you will find the answers here at Johnson Controls. 9

12 Stephen Scott, CMMS Analyst Client joined from: Humana How would you describe the hiring process (how did you feel before, during and after)? Prior to the transfer, were had the opportunity to meet with Johnson Controls and questions. Everyone was a bit fearful of the unknown but they were able to answer our questions and make us comfortable. The onboarding experience was great and benefits started on day one. I felt that my opinions were valued because of my experience and that I played a key role in the account transition. Highlights since joining Johnson Controls Advancement opportunities, compensation, benefits and job security. What advice would you give someone who is considering applying to Johnson Controls? Make sure to communicate your goals to your prospective manager, as it will help get you where you strive to be in your career path at Johnson Controls. Jill Lettier, Sr. O&M Facilities Site Manager Client joined from: Bristol Myers Squibb How would you describe the hiring process (how did you feel before, during, after)? I felt a sense of anxiousness at first. I was leaving a job where I knew my work was appreciated and was entering into a new position with a new company. Those feelings quickly subsided once I began the hiring process at Johnson Controls. Everyone I came in contact with were genuinely interested in my well being. I was made to feel that my talents and skill sets were an important addition to the Johnson Controls team. Highlights since joining Johnson Controls: As an employee, it s important for me to work for an organization that values its employees, and their professional contributions. It s clear from Johnson Controls vision and culture that they are 100% committed to the success of each of their employees. What advice would you give someone who is considering applying to Johnson Controls? Do your research, understand the size, scope and core business of Johnson Controls. Also, speak with current employees, ask questions about the company and what their experience has been. 10

13 Rewards shaped just for you Merit and Chairman s Awards The Johnson Controls Merit Awards program recognizes employees who have excelled based on one of the eight categories in the company s 10-Year Marker. Any Johnson Controls employee can nominate themselves, another employee, their own team or another team. In 2010, a record number of 900 Merit Award nominations were submitted, and of those nominations nearly 500 earned Merit Awards. Each business unit president, along with the Merit Award review team, then recommend Merit Award winners for Chairman s Award consideration. Chairman s Award winners receive $10,000 from Johnson Controls to contribute to the charity or charities of choice, and are invited to attend the annual Global Management Meeting with Chairman and Chief Executive Officer, Steve Roell. Long Service Awards The long service awards recognize employees who have served Johnson Controls for five to more than 50 years. Signature awards from the company are presented at five and 10 years of service. From milestones of 15 through to 50 years, employees have a choice of awards, ranging from jewellery, watches, electronics, crystal and name-brand merchandise. Local recognition Johnson Controls local recognition programs are designed to recognize employees on different levels within their immediate location. Regions, countries or accounts may each have their own recognition programs, such as which provides employees a way to thank or recognize someone for going above and beyond. Please consult with HR to find out which one(s) relates to your place of work.. 11

14 Benefits shaped just for you The following benefits and discounts are available to all Johnson Controls employees in the US. These discounts are subject to change at anytime, so be sure to verify the accuracy of this information with the vendor before purchase. Benefits We offer an attractive benefits package featuring health care coverage, tuition reimbursement, a 401(k) retirement plan and much more. Johnson Controls also operates a full-time educational institute where thousands of employees each year enhance their job skills and grow personally. Battery discounts Johnson Controls employees are eligible for a substantial discount on high performance OPTIMA batteries for vehicle starting, marine and deep cycle applications. Cellular phone discounts Family discount plans are available through Verizon and Cingular / AT&T Wireless. Computer discounts Hewlett-Packard, Dell and Microsoft each offer Johnson Controls employees discount pricing on personal purchases. Heating, Ventilation & Air Conditioning (HVAC) rebates Employees who purchase and install one of our residential home comfort systems (York, Luxaire or Coleman brands) through an authorized dealer are eligible for a rebate. Retail & service discounts You will be able to access retail and service discounts with the following vendors: American Red Cross, Barnes & Noble, Brooks Brothers, Costco, Employee Printing Services, FedEx Office, GE, Kodak, Liberty Mutual, Office Max and Philips. Travel & entertainment discounts You ll save money on travel and entertainment with discounts through the following vendors: Alamo Car Rental, Avis Rent-A-Car, Choice Hotels International, Fast Park & Relax, Get Away Today Vacations, Great Wolf Lodge, OnMyTime.com, Travel Leaders and Universal Studios Fan Club. Vehicle discounts Because our automotive customers appreciate the work we do for them, they offer vehicle discounts. This includes vehicles manufactured by Chrysler, Ford, General Motors, Mitsubishi, Nissan/Infiniti, Subaru and Volkswagen. 12

15 Applicant online process overview Below is a list of online processes that will be initiated via requests. Please be sure to take appropriate actions by the appropriate due date, so as to not disqualify yourself from further consideration in the recruitment process. 1. Online submittal of interest Johnson Controls Taleo process All candidates interested in employment with Johnson Controls must apply for open positions online. Please refer to the How To Apply section of this brochure. Also note that this step only expresses your interest in open positions. Completing your Johnson Controls employment application is a separate online process outlined below. Due date: 2. Completion of Johnson Controls job application Once candidates have submitted their interest in open positions (as outlined above), a request to complete an online employment application will be generated and sent to each applicant at the address you provide. Due date: 3. Background verification Selected candidates must satisfactorily complete a background check. They will be required to provide information, online, as outlined in an request that will be generated after face to face interviews are completed. Due date: 4. Drug tests Candidates will be required to satisfactorily complete a drug test. You will be notified of the process by a member of the transition team, and drug tests must be completed within 48 hours of the request. Due date: 5. Offers of employment Final candidates that have successfully completed their background check and drug test will be issued offer letters and new hire packets. You will have five (5) business days to return signed offer letters and completed new hire paperwork to a Johnson Controls Human Resources Representative. Due date: 6. I-9 Employment verification Final candidates/new hires will be required to complete Section I of an electronic I-9 form; prior to first day of employment. An request will be generated that will provide direction on how to complete this task. Appropriate identification for completing the I-9 process must be brought to the Onboarding/Orientation session for inspection and documenting. Please note that this is required by law. Failure to complete this process will result in an employee NOT being able to start work until they have complied with the requirement as outlined. Due date: 13

16 Next steps Take the first step of your journey with Johnson Controls by visiting: johnsoncontrols.com/welcomehhc Learn more about Johnson Controls and Global WorkPlace Solutions Find out what it s like to work with us View job postings Ask a question 14

17 Interview date: Interview time: Notes 15

18 Notes 16

19 Notes 17

20 Notes 18

21 Job profile form Name: Address: Phone number: address: Tell us something about your current position Current employer location: Position title: Rate of pay: Duration: Job duties: Previous position held Position title: Rate of pay: Duration: Job duties: Position title: Rate of pay: Duration: Job duties: Are you interested in working in or applying for any other positions? If so, please write them below (including title and requisition number). Is there any additional information you would like to share (include licenses, certficiations, etc.)

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