Managed Service Providers for Mid-Sized Companies:

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Managed Service Providers for Mid-Sized Companies:"

Transcription

1 Managed Service Providers for Mid-Sized Companies: How companies spending less than $100 million a year on contingent labor can achieve greater efficiency, compliance and cost savings Monument Consulting. All rights reserved.

2 Contingent Labor: A Growing Trend Over the last decade, contingent, or contract, labor has grown as a percentage of the overall workforce. A leading temporary placement service provider predicts the growth rate among contingent workers to be three to four times that of traditional workforces, and that the contingent labor force may one day represent nearly 25% of the global workforce 1. It s a trend driven by workers and employers being drawn to the greater flexibility contract labor allows. Attitudes, too, are changing. Being a contractor no longer carries a stigma. In fact, to many it s more in tune with today s modern, more agile, more balanced, more mobile workforce. In short, the world has become comfortable contracting, and many Fortune 500 companies have embraced contingent labor and successfully implemented a variable model across entire global networks. Large companies spending upwards of $100 million or more a year on contingent labor can afford to create their own HR/procurement infrastructure to support their contingent labor needs, investing time and resources into optimizing their hiring processes. Increasingly, small to mid-sized companies, those spending less than $100 million a year on contingent labor, are moving toward augmenting their HR departments by turning to MSPs to outsource key management functions. Managed Service Provider: a company hired to manage procurement, selection and engagement, and provide ongoing tracking and reporting on contingent (non-employee) labor and staffing vendors. In addition to day-to-day labor management, MSPs also consult businesses on reducing costs and issues such as supplier management, life cycle tracking, compliance, co-employment and other regulatory issues. While growing your contingent workforce has its benefits, managing the requisition, procurement, hiring and onboarding of contractors can shift these administrative activities to internal team members. This is especially true for small to mid-sized companies that often lack the resources and standardized processes required for an efficient, centralized contingent workforce program. These circumstances lead to an overall lack of visibility and fragmented hiring processes. It s common for companies not to know exactly how many contractors they have working for them at a given time, let alone how much they re spending each month. Without being able to predict and share this data, decision-making, strategic development and planning for the business becomes difficult. Mid-sized companies also face challenges related to compliance. Onboarding processes are rarely standardized especially if there are multiple hiring managers or vendors submitting candidates. Companies sometimes inadvertently become exposed to liabilities and penalties that add to the expense of engaging contract resources. 1 Erickson, Tammy. The Rise of the New Contract Worker. Harvard Business Review. Web edition. September

3 MSP s Offer a Solution MSPs provide HR departments and hiring managers a single point of contact for managing vendors and contractors. By bringing together all of these functions, companies can streamline their hiring processes and often achieve significant cost savings. Selecting an MSP If you re like most mid-sized companies who hire MSPs, you may not know the full extent of the services they provide. But don t worry initial conversations with a prospective MSP should be about your goals, not their capabilities. As you explore your options, you ll find a range of sizes, approaches to services and tools offered. The important thing is to find the provider who feels like the right fit for your company. What to look for Working with an MSP can be a transformative process for your company, but it doesn t have to be disruptive. Look for an MSP that can be a true partner, one you d trust to consult on critical business issues. One that complements your corporate culture, shares your sense of urgency and whose approach to change management mirrors your own. In addition to compatibility, you should look for vendor neutrality in your MSP. Some MSPs have their own VMS or offer staffing services. Our belief is that companies get the best results when they work with an MSP that doesn t have a bias toward or business interest in a particular VMS tool or staffing vendor. 2

4 Who s involved It s important to have early input from key stakeholders at your company. They may come from multiple departments and levels within your organization. A good place to start is by identifying the business units that currently have a hand in the contingent labor process. For most companies this includes: Human Resources Procurement Legal (if you will be migrating contracts) Facilities and Access Control (if equipment, badging and security are concerns) Finance/Accounts Payable (their role is most critical at implementation) CFO (if cost savings is the primary focus of the initiative) Heavy users of contingent labor Costs (The Good News) MSPs are paid by your staffing vendors. There are no up-front or ongoing direct costs to you. To make sure a prospective MSP is putting your needs first, try bringing up these topics: Culture Get to know them. Ask them to discuss and cite examples of their client service in action. Does their approach reflect your own? Responsiveness What is their feedback cycle? How do they communicate with you and your vendors? Vendor Neutrality Are they affiliated with or owned by a staffing firm? Do they offer their own staffing services? Do they have a good reputation with staffing partners? Tool (VMS) Agnostic Do they have a proprietary system? If so, are they willing to look at other VMS options? HR Focus Make sure your MSP has roots in the HR industry. At its core, this is about talent, not a commodity. Results This is a data-driven business, so ask to see some numbers, specific success stories, case studies, even references. Companies are often (pleasantly) surprised to learn this. It s not too good to be true. Staffing vendors absorb these costs because the efficiencies of MSPs create significant value for vendors such as standardizing requisitions to accelerating payment schedules to helping them grow and expand their relationships. The right MSP will be embraced by the vendor community. 3

5 Benefits (The Better News) Partnering with the right MSP can be truly transformative for your contingent labor workforce. Let s look at the areas where MSPs can have the most impact: 1. Centralization Fragmented contingent labor hiring isn t just a headache it s inefficient and can even result in errors that expose a company to compliance-related liabilities. Centralizing these functions creates consistency, and standardizes recruitment and hiring processes, reducing the amount of time your team has to spend on each engagement. By outsourcing the contingent labor process to a single partner, hiring managers are free to focus on the business at hand and more strategic goals. An MSP also makes your company s contingent labor data easily accessible to multiple departments or locations. Greater access to this data can benefit decision making across your entire organization. 2. Efficiency An MSP brings experience and tools to streamline your contracting process. By implementing the right Vendor Management System, many previously manual tasks can be automated, reducing redundancies and errors. A more efficient hiring process means faster onboarding and offboarding. Positions are filled faster and compliantly. You ll also see greater efficiency in your dealings with staffing vendors. With a standardized evaluation process in place, you can manage your vendor pool to focus on the high-performers. Your MSP will help you screen out unqualified candidates, saving your hiring managers time. And single vendor invoicing means you ll have the opportunity to consolidate to one invoice for all your staffing vendors instead of dozens. Hiring Efficiency Data An MSP can help you monitor how long it takes a manager to hire someone after they ve been supplied with candidates. You ll get detailed data on each manager s TTP (Time To Present) and TTF (Time To Fill) so you can identify bottlenecks and improve efficiency within your organization. 3. Profitability When every dollar counts and everything is on the table, MSPs can help your company discover cost savings in new ways. MSPs have a unique vantage point working with many vendors across their client base. This increased visibility allows for better information to help negotiate and optimize bill rates. Promoting appropriate levels of vendor competition, MSPs combine saving strategies that include do not exceed hourly rates, tenure and volume discounts, single-sourcing blocks of positions, and more. Greater visibility also gives companies more control over contractor engagement, labor budgets and other project milestones. This information can be used either to justify overtime pay or to plan for an increase in the workforce to meet a greater workload. 4

6 4. Visibility Visibility is often something many companies don t realize they lack. However, once they begin receiving real-time reporting and key metrics from their MSP, the importance of visibility becomes clear across the entire organization. Because an MSP has line of sight on every aspect of the hiring process both internal and external detailed information and insights are provided, often daily. An MSP will provide a dashboard and other analytic tools that companies can use to monitor contractor performance, yearly budgets and spending. By implementing a VMS, companies can access this data any time from anywhere. 5. Quality of Hires MSPs take a comprehensive approach to helping hiring managers find the right candidate for the right job. It starts with refining the vendor pool to those with a track record of performance. An MSP will implement metrics to assess, compare and evaluate vendor productivity in this regard. By standardizing and improving job descriptions and requisitions, vendors are better able to find candidates that meet your specific requirements more precisely. Examples of key metrics MSPs provide to help businesses make performance-based decisions: Vendor score cards ongoing evaluations of each vendor to determine the top performers Seasonal usage monitoring trends in order to become more effective at projecting and meeting seasonal hiring needs Overtime providing reports and alerts to help minimize spending or identify if more contractors are needed Enhanced and consistent screening of candidates including background, security and other compliance-related checks results in higher-quality contractor engagements. Once on the job, contractor performance is reviewed and reported to optimize talent quality and productivity. Finally, MSPs provide improved invoicing and payroll processes, keeping workers satisfied and reducing turnover. 6. Compliance Most MSPs will tell you, when it comes to compliance, something is always missing. This isn t because companies are negligent, it s just that compliance spans so many areas, and regulations change frequently. Greater compliance not only helps companies avoid costs associated with fines and fees, it helps protect them from certain liabilities. 2 MSPs have both the experience and industry knowledge to help companies navigate the contingent labor laws and regulations. This expertise emphasizes the need for each contractor s taxes to be managed appropriately and that the proper withholdings are being made by the payor. An MSP can also avoid or resolve co-employment issues by clearly defining and differentiating contractor and full-time employee roles. Onboarding is the primary area where MSPs can establish or improve compliance standards. In addition to standardizing the protocols for background and credit checks, drug screenings, confidentiality agreements and credentials verification, an MSP can make sure a contractor goes through the same philosophical screening as the full-time employees to ensure they re a good fit for your company s corporate culture. Compliance Today: A moving target. Why is compliance such a challenge for mid-sized companies? Imagine dozens of staffing vendors, each supplying dozens of contractors, across dozens of locations. That makes for a lot of paperwork. Without a standardized process, there are pretty good odds that eventually someone somewhere is going to forget a form. And that s all it takes to get fined or worse. Furthermore, keeping up with constantly changing employment regulations is practically a full-time job of its own. MSPs help keep HR managers up to date and make any changes before there s an issue. 2 United States Department of Labor website. 5

7 Making the First Step How To Build A Contingent Labor Solution 1 Engage a Managed Service Provider It s not just capabilities that make a successful partnership. Look for an MSP that understands your company s contingent labor goals and complements your corporate culture and size. 2 Select a Vendor Management System Working with your MSP, review your options and choose the system that suits your company s specific requirements. A system-agnostic MSP will help with the evaluation and make sure you get the solution that s the right fit for your company. Technology is a tremendous enabler for managing the contingent labor workforce, but the VMS shouldn t be the primary solution and shouldn t be a substitute for personal service. Brad Cummings, Monument Consulting 3 Evaluate Your Staffing Partners Your MSP will provide you with performance data on all of your vendors based on criteria you set. Identify the top performers and narrow down your list to the vendors who deliver the best results. Tip: Some consultants or organizations may try to wrap all three steps into a single RFP. We highly recommend choosing an MSP first so you can leverage their expertise and resources to guide the following steps. 6

8 Contingent Labor QUIZ How much of what has been covered in this paper applies to your company? Ask yourself the following questions: 1. Do you know how much you re spending on contingent labor? 2. Is it easy for you to obtain and share information about your contingent labor force across your company? 3. Are you confident that your company is protected from workforce compliance issues? 4. Do your hiring managers have a well-documented process for how to request and obtain contractors? 5. Are you using performance metrics to identify your top- and bottom-tier vendors? 6. Are you getting the best possible rates from your vendors? 7. Are you using standardized rate cards and job descriptions? 8. Are you using a Vendor Management System to automate processes? 9. Are you using consistent, best practices for onboarding contractors? If you answered no to most of these questions, your company is a good fit for an MSP. dunlop/section5.htm 10. Do you have a standardized process for background checks? 11. Are you evaluating contractor performance during their engagements? About Monument Consulting We are a Managed Service Provider specializing in helping mid-sized companies achieve greater visibility and efficiency in their contingent labor hiring processes. We are service-driven, highly collaborative and maintain complete vendor neutrality in order to create customized Contingent Labor Solutions scaled to meet your company s needs. Learn more about our company, and what your company can gain by making us Your Contingent Labor Department. After hiring Monument Consulting, our clients ask themselves the same question: Why didn t we do this sooner? Matt Aprahamian, Monument Consulting Contact Matt Aprahamian ( ) to get started. 7

CHOOSING YOUR CONTINGENT WORKFORCE MODEL & BUILDING THE BUSINESS CASE

CHOOSING YOUR CONTINGENT WORKFORCE MODEL & BUILDING THE BUSINESS CASE CHOOSING YOUR CONTINGENT WORKFORCE MODEL & BUILDING THE BUSINESS CASE According to Careerbuilder s national survey, employers recently indicated that contingent hiring is expected to increase 10 percent

More information

better people in a better way sales@pontoonsolutions.com

better people in a better way sales@pontoonsolutions.com Value of a Managed Service Provider (MSP) July 2015 better people in a better way +1 855.881.1533 sales@ better people in a better way Value of a Managed Service Provider Borrowing a quote from Benjamin

More information

Is an MSP right for your company?

Is an MSP right for your company? Is an MSP right for your company? A MSP of one type/model or another should be a beneficial solution for nearly any organization, even one that spends as little as $5 million annually. It s all about aligning

More information

Fieldglass industry-leading Vendor Management System (VMS) powers the flexible workforce.

Fieldglass industry-leading Vendor Management System (VMS) powers the flexible workforce. Fieldglass industry-leading Vendor Management System (VMS) powers the flexible workforce. Take a smarter approach to managing your contingent workforce and services procurement programs. FIELDGLASS Manage

More information

Purchased Services Areas of Opportunity:

Purchased Services Areas of Opportunity: Purchased Services Areas of Opportunity: How Texas Children's Hospital Achieved Significant Cost Savings For Its Contract Staffing Purchased Services Presented by Edward M. Lewis, C.P.M., CMRP Supply Chain

More information

Randstad Managed Services A better brand of managed services

Randstad Managed Services A better brand of managed services Randstad Managed Services A better brand of managed services Staffing procurement plus. In today s world of work, contingent staffing has become a function of both Human Resources and Procurement, reflecting

More information

A Collaborative Approach to Creating an Agile Workforce

A Collaborative Approach to Creating an Agile Workforce A Collaborative Approach to Creating an Agile Workforce In periods of economic uncertainty, every company strives to increase its agility. During past economic downturns, companies employed tighten your

More information

Part 3: Business Case and Readiness

Part 3: Business Case and Readiness The Fundamentals of Managed Service Provider (MSP) Programs Part 3 of 3 Part 3: Business Case and Readiness By Jennifer Spicher contents This is the final of a three-part series designed to outline key

More information

PART 1: THE WHAT, WHO, AND WHY OF MSP BY JENNIFER SPICHER

PART 1: THE WHAT, WHO, AND WHY OF MSP BY JENNIFER SPICHER THE FUNDAMENTAL S OF MANAGED SERVICE PROVIDER (MSP) PROGR AMS PART 1 OF 3 PART 1: THE WHAT, WHO, AND WHY OF MSP BY JENNIFER SPICHER CONTENTS p3 Introduction p4 Why an MSP is Important p6 What Is an MSP?

More information

Global Managed Services A better brand of managed services

Global Managed Services A better brand of managed services Global Managed Services A better brand of managed services Staffing procurement plus. In today s world of work, contingent staffing has become a function of both Human Resources and Procurement, reflecting

More information

Part 2: sourcing models

Part 2: sourcing models The Fundamentals of Managed Service Provider (MSP) Programs Part 2 of 3 Part 2: sourcing models By Jennifer Spicher contents This is the second of a three-part series designed to outline key components

More information

Rapid Global Business Solutions, Inc. www.rgbsi.com HR MANAGED SERVICES GET BACK TO BUSINESS GERMANY INDIA SINGAPORE MEXICO CHINA

Rapid Global Business Solutions, Inc. www.rgbsi.com HR MANAGED SERVICES GET BACK TO BUSINESS GERMANY INDIA SINGAPORE MEXICO CHINA Rapid Global Business Solutions, Inc. www.rgbsi.com HR MANAGED SERVICES GET BACK TO BUSINESS USA CANADA GERMANY INDIA SINGAPORE MEXICO CHINA ABOUT US WHO WE ARE WHO WE ARE Rapid Global Business Solutions,

More information

mitigating and managing risk

mitigating and managing risk mitigating and managing risk contingent labor: What C-Level Executives Should Know Eric s. williams Global companies are increasing their reliance on contingent labor but failing to use the same standards

More information

It s enterprise-class workforce management. Simplified.

It s enterprise-class workforce management. Simplified. It s enterprise-class workforce management. Simplified. ---.. ' ---- - ---t -- - - - - -....-,~ - r.- -- How can you best grow in today s tough economic climate? A key strategy in the current economic

More information

Best Practices of the Most Effective Workforce Management Solutions

Best Practices of the Most Effective Workforce Management Solutions White Paper Recruitment Process Outsourcing Best Practices of the Most Effective Workforce Management Solutions MSP or Contractor RPO? Today, organisations recognise that managing their contingent workforce

More information

Streamline your staffing process with a vendor management system that fits your business

Streamline your staffing process with a vendor management system that fits your business Peopleclick VMS Streamline your staffing process with a vendor management system that fits your business Peopleclick VMS is web-based, enterprise-wide vendor management software that automates, tracks

More information

Solutions for Today. Success for the Long Run. 1/8 Next

Solutions for Today. Success for the Long Run. 1/8 Next Solutions for Today. Success for the Long Run. 1/8 Next Our local Austin office has had the pleasure of working with Integrated Human Capital for the past three years, and have found them to be an excellent

More information

Kronos. Workforce Ready for small and midsize businesses. It s enterprise-class workforce management. Simplified.

Kronos. Workforce Ready for small and midsize businesses. It s enterprise-class workforce management. Simplified. Kronos Workforce Ready for small and midsize businesses It s enterprise-class workforce management. Simplified. How can you best grow in today s tough economic climate? A key strategy in the current economic

More information

PROFESSIONAL EMPLOYERS FOR SMALL COMPANIES December 1998

PROFESSIONAL EMPLOYERS FOR SMALL COMPANIES December 1998 1 PROFESSIONAL EMPLOYERS FOR SMALL COMPANIES December 1998 Small and mid-sized companies can rid themselves of time-consuming administrative functions and save costs on benefits packages by outsourcing

More information

Managed Solution. for Staffing Industry

Managed Solution. for Staffing Industry Managed Solution for Staffing Industry Abstract As staffing industries are being challenged with revenue growth, the focus area for them is to reduce their back office costs continually, streamline the

More information

Risk Mitigation: The X Factor in Contingent Workforce Management

Risk Mitigation: The X Factor in Contingent Workforce Management Risk Mitigation: The X Factor in Contingent Workforce Management Perspective Article In this perspective article, Bartech the leading workforce management solutions provider examines the pivotal role of

More information

HRStaffers. Your best resource to strengthen your company. Human Resource Process Solutions. www.hrstaffers.com

HRStaffers. Your best resource to strengthen your company. Human Resource Process Solutions. www.hrstaffers.com HRStaffers Your best resource to strengthen your company. Outplacement Employment Services HR consulting Services has been a leader in the recruiting industry for over twenty-two years. We have met the

More information

The 2012 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs

The 2012 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs The Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs s Baker s Dozen rankings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion

More information

Co-employment and Managed Service Providers. A new way to think about navigating co-employment

Co-employment and Managed Service Providers. A new way to think about navigating co-employment Co-employment and Managed Service Providers A new way to think about navigating co-employment The U.S. job market consists of 939,000 accounting professionals; 812,000 people are employed by the publishing

More information

Insperity Workforce Solutions

Insperity Workforce Solutions Insperity Solutions Insperity Solutions At Insperity, our goal is to help businesses run better, grow faster and make more money. Whether you re looking to align employee performance with company goals

More information

Extending Contingent Workforce Management (CWM) ROI with Services Procurement Management

Extending Contingent Workforce Management (CWM) ROI with Services Procurement Management Extending Contingent Workforce Management (CWM) ROI with Services Procurement Management A TAPFIN White Paper a Extending Contingent Workforce Management (CWM) ROI with Services Procurement Management

More information

Organization and Operations. Metric Name Formula Description

Organization and Operations. Metric Name Formula Description Metric List Organization and Operations *Revenue Factor Revenue / Regular FTE Revenue per FTE. Workforce s Revenue Factor Revenue / Workforce On Payroll FTE Revenue per FTE (including all regular employees

More information

ATS. The. The Staffing Agency s Guide to Buying an Applicant Tracking System

ATS. The. The Staffing Agency s Guide to Buying an Applicant Tracking System ATS The Advantage: The Staffing Agency s Guide to Buying an Applicant Tracking System 87 % of North American recruiting professionals agree that using ATS/CRM technology is important to the success of

More information

DOES YOUR TALENT SUPPLY CHAIN MEASURE UP?

DOES YOUR TALENT SUPPLY CHAIN MEASURE UP? DOES YOUR TALENT SUPPLY CHAIN MEASURE UP? APPLYING ADVANCED DATA ANALYSIS TO YOUR HUMAN RESOURCE NEEDS TOM TISDALE IT skills: 8.3 Reliability: 6.4 Affordability: 3.0 Engineering skills: 7.3 Reliability:

More information

Introduction to Managed Service Providers (MSPs) Managed Service Providers: Valuable Contributors to Contingent Workforce Management

Introduction to Managed Service Providers (MSPs) Managed Service Providers: Valuable Contributors to Contingent Workforce Management Introduction to Managed Service Providers (MSPs) Managed Service Providers: Valuable Contributors to Contingent Workforce Introduction to Vendor In today s rapidly evolving global economy, it is critical

More information

VMS OVERVIEW AND INDUSTRY TRENDS. May 29th, 2014

VMS OVERVIEW AND INDUSTRY TRENDS. May 29th, 2014 VMS OVERVIEW AND INDUSTRY TRENDS May 29th, 2014 INTRODUCTION Brian Hoffmeyer VP Product Marketing» 9 + years at IQNavigator» Product Marketing and Management, Professional Services, Industry Solutions

More information

UNLOCKING THE VALUE OF THE TOP SUPPLIERS

UNLOCKING THE VALUE OF THE TOP SUPPLIERS UNLOCKING THE VALUE OF THE TOP SUPPLIERS THE POWER OF OPTIMIZING YOUR TALENT SUPPLY CHAIN TOM TISDALE TABLE OF CONTENTS 3 Introduction 4 Analytics considers the continuous flow of talent through a business

More information

P rovi di ng th e tale nt that dr ive s you r b us i n e s s s uc ce s s

P rovi di ng th e tale nt that dr ive s you r b us i n e s s s uc ce s s P rovi di ng th e tale nt that dr ive s you r b us i n e s s s uc ce s s When other companies are finished, we re just getting started. At Veritude we understand the importance of having a great team and

More information

ORACLE HUMAN RESOURCES ANALYTICS

ORACLE HUMAN RESOURCES ANALYTICS ORACLE HUMAN RESOURCES ANALYTICS KEY FEATURES & BENEFITS FOR BUSINESS USERS Oracle Human Resources Analytics intelligence dashboards provide strategic workforce performance information. Determine key factors

More information

Your Business. Stronger.

Your Business. Stronger. ADP TOTALSOURCE Your Business. Stronger. HR. Payroll. Benefits. Maximizing Your Success Imagine being able to reduce the costs and complexities surrounding your employment management tasks. The administrative

More information

Staffing Industry Glossary of Terms

Staffing Industry Glossary of Terms Staffing Industry Glossary of Terms These were taken from Staffing Industry Analysts, the foremost research authority of the staffing industry. Contingency Placement The practice of charging a fee to either

More information

The Fundamentals of Managed Service Provider (MSP) Programs

The Fundamentals of Managed Service Provider (MSP) Programs Part 2 of 3 The Fundamentals of Managed Service Provider (MSP) Programs Part 2: Sourcing Models kellyservices.com Table of Contents Introduction / 3 01 Is it a Sourcing Model, or an MSP? / 4 Master Vendor

More information

FACT 10 J Q K A. The good news is you can still beat the house with the cards you ve been dealt.

FACT 10 J Q K A. The good news is you can still beat the house with the cards you ve been dealt. Companies of all sizes struggle with growth. But if you feel like the deck is stacked against you as a small business owner, you may be right. Not only do small businesses have fewer resources to deal

More information

WORKFORCE MANAGEMENT SUITE

WORKFORCE MANAGEMENT SUITE solutions WORKFORCE MANAGEMENT SUITE For Small and Midsize Businesses Enterprise-Class Workforce Management. Simplified. UNIFIED WORKFORCE MANAGEMENT: One database. One user experience. One employee record.

More information

Primed for Growth: Midsize Companies Embrace Modern HR in the Cloud. The Winning Strategy for Hiring, Engaging, and Keeping the Right People

Primed for Growth: Midsize Companies Embrace Modern HR in the Cloud. The Winning Strategy for Hiring, Engaging, and Keeping the Right People Primed for Growth: Midsize Companies Embrace Modern HR in the Cloud The Winning Strategy for Hiring, Engaging, and Keeping the Right People CEOs spend their time ensuring they have practices and processes

More information

10 Tips to Education Assistance Program Excellence

10 Tips to Education Assistance Program Excellence 10 Tips to Education Assistance Program Excellence White Paper by Heidi Milberg Director of Business Development General Physics Corporation www.gpworldwide.com General Physics Corporation 2011 As with

More information

Three Reasons to Integrate ERP and HCM. White Paper

Three Reasons to Integrate ERP and HCM. White Paper Three Reasons to Integrate ERP and HCM White Paper Table of Contents Three Reasons to Integrate ERP and HCM 3 1. Unified Data Wins 3 Releasing the Power of Unified Data 3 2. Employee-Driven Workflows Matter

More information

uplevl Empower data. Improve business ef f iciency. Go Paperless with End-to-End Accounts Payable Automation: An Uplevl White Paper

uplevl Empower data. Improve business ef f iciency. Go Paperless with End-to-End Accounts Payable Automation: An Uplevl White Paper uplevl Empower data. Improve business ef f iciency. Go Paperless with End-to-End Accounts Payable Automation: An Uplevl White Paper Overwhelmed with piles of paper invoices, purchase orders and contracts?

More information

Smart Track s ATS Functionality

Smart Track s ATS Functionality Businesses recognize that their most valuable resource is the people. With the demand for skilled talent continuously growing, it s a competitive necessity to have the best processes in place to attract,

More information

Top Tier Staffing, LLC. General Information

Top Tier Staffing, LLC. General Information 36 General Information What s In It For You Introduction Staffing Services Managed Services Consulting Services RPO FAQs Contact Info Top Tier Staffing, LLC ASA Member American Staffing Association MWBE

More information

9 Trends that will Transform Purchase-to-Pay in 2015 An IOFM White Paper

9 Trends that will Transform Purchase-to-Pay in 2015 An IOFM White Paper 9 Trends that will Transform Purchase-to-Pay in 2015 An IOFM White Paper Executive Summary While the global economy is beginning to bounce back, organizations are still faced with a heightened pressure

More information

Top 7 Reasons Your Company Should Be Using a Contractor Payroll Specialist

Top 7 Reasons Your Company Should Be Using a Contractor Payroll Specialist . Top 7 Reasons Your Company Should Be Using a Contractor Payroll Specialist . Top 7 Reasons Your Company Should Be Using a Contractor Payroll Specialist Presenters Jason Posel: SVP, Strategy and Solutions

More information

THE FREELANCER MANAGEMENT SYSTEM: What Is Required For The Next Frontier of Enterprise Contingent Workforce Management

THE FREELANCER MANAGEMENT SYSTEM: What Is Required For The Next Frontier of Enterprise Contingent Workforce Management WHITE PAPER: THE FREELANCER MANAGEMENT SYSTEM: What Is Required For The Next Frontier of Enterprise Contingent Workforce Management February 2014 Powering the future of business and work WHITE PAPER: THE

More information

QUICK FACTS. Mitigating Co-employment Risk for a Global Interactive Entertainment Company TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES

QUICK FACTS. Mitigating Co-employment Risk for a Global Interactive Entertainment Company TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES [ Information Technology, Managed Services Offering ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES QUICK FACTS Client Profile Industry: Media, entertainment and gaming Revenue: More than $4 billion

More information

HUMAN RESOURCES MATTER:

HUMAN RESOURCES MATTER: HUMAN RESOURCES MATTER: Improving Performance and Managing Costs through Human Resource Outsourcing Building Better Business HUMAN RESOURCES MATTER: Improving Performance and Managing Costs through Human

More information

Infor Healthcare Overview

Infor Healthcare Overview Infor Healthcare Overview Infor Healthcare gets systems and people to work together better, resulting in a high performing, agile organization that adapts quickly to changing realities. Engineered for

More information

Talent DNA that drives your business

Talent DNA that drives your business Talent DNA that drives your business Align your talent DNA and business strategy to achieve real success Accelerate your business with a strategic HCM solution that turns your human capital investment

More information

Towards a Blended Workforce - the Evolution of Recruitment Process Outsourcing (RPO) Models

Towards a Blended Workforce - the Evolution of Recruitment Process Outsourcing (RPO) Models Towards a Blended Workforce - the Evolution of Recruitment Process Outsourcing (RPO) Models The UK s ever-fragmenting workforce and the associated challenges of resourcing With research published in September

More information

10 Must-Track Metrics in Talent Acquisition

10 Must-Track Metrics in Talent Acquisition 10 Must-Track Metrics in Talent Acquisition Talent acquisition continues to be one of the most urgent issues for companies, and the pressure to hire the right people has created an intensely competitive

More information

2016 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs

2016 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs 2016 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs We rank the top providers based on customer satisfaction surveys. By The Editors HRO Today s Baker s Dozen rankings are based

More information

HR as Profit Center = Smart Hiring + Tax Credits

HR as Profit Center = Smart Hiring + Tax Credits News, Insights and Information for Businesses with High Volume Hiring Needs HR as Profit Center = Smart Hiring + Tax Credits How Tech Savvy Hiring Can Impact the Bottom Line and Quarterly Financials A

More information

Contingent Labor Management

Contingent Labor Management The Evolution of the Contemporary Contingent Workforce May 2011 Christopher J. Dwyer ~ Underwritten, in Part, by ~ Page 2 Executive Summary The contemporary contingent workforce has undergone an evolution

More information

Your proven formula for delivering your services to agencies who are managing a company s recruitment activity

Your proven formula for delivering your services to agencies who are managing a company s recruitment activity Working with Managed Service Providers Your proven formula for delivering your services to agencies who are managing a company s recruitment activity Introduction In recent years there has been a growth

More information

Take Your Program to the Next Level: Build a Plan for Continuous Improvement. Webinar Q&A Updated: May 17, 2012

Take Your Program to the Next Level: Build a Plan for Continuous Improvement. Webinar Q&A Updated: May 17, 2012 Take Your Program to the Next Level: Build a Plan for Continuous Improvement Webinar Q&A Updated: May 17, 2012 Q: Our company has a highly successful MSP/VMS program in terms of performance, visibility

More information

The 2014 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs

The 2014 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs The 2014 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs By The Editors HRO Today s Baker s Dozen rankings are based solely on feedback from buyers of the rated services. The ratings

More information

Recruiting Recovery Finding Hidden Budget Dollars in Optimized Recruiting Practices

Recruiting Recovery Finding Hidden Budget Dollars in Optimized Recruiting Practices Recruiting Recovery Finding Hidden Budget Dollars in Optimized Recruiting Practices HRsmart October 3, 2012 2 Introduction Carl Kutsmode Partner Talent Acquisition Management Consultant with over 18 years

More information

Speakers: Barry Asin, President, Staffing Industry Analysts Ron Mester, President & CEO, ERE Media THURSDAY 11:45 AM PACIFICA 11, 12

Speakers: Barry Asin, President, Staffing Industry Analysts Ron Mester, President & CEO, ERE Media THURSDAY 11:45 AM PACIFICA 11, 12 THURSDAY 11:45 AM PACIFICA 11, 12 Concurrent Session: Threats and Opportunities in a Brave New World: Future State Towards the Staffing Singularity The Evolution of Total Talent Management Speakers: Barry

More information

Contingent Workforce Program Management: Global Considerations for the Manufacturing Industry

Contingent Workforce Program Management: Global Considerations for the Manufacturing Industry A ManpowerGroup TM Solutions TAPFIN Technical Brief Contingent Workforce Program Management: Global Considerations for the Manufacturing Industry Contingent Workforce Program Management: Global Considerations

More information

Your Workforce is Changing and So is the way. You Manage it

Your Workforce is Changing and So is the way. You Manage it Optimizing a contingent workforce is humanly possible Managed Service Provider Your Workforce is Changing and So is the way You Manage it In a fast-paced, unpredictable marketplace, organizations must

More information

A Perspective on Contingent Labor Management in Refining

A Perspective on Contingent Labor Management in Refining A Perspective on Contingent Labor Management in Refining 1 2 Objective and background Widely across the energy industry there has been an effort to optimize the use of contingent labor because of cost

More information

Get the Care Your Franchise

Get the Care Your Franchise Get the Care Your Franchise Deserves with HR Services Savvy franchisees and franchisors alike are leveraging partnerships with professional employer organizations in an effort to manage their compliance.

More information

Understanding the MSP/VMS Marketplace Best Practices: Selecting a Managed Service Program (MSP) Provider

Understanding the MSP/VMS Marketplace Best Practices: Selecting a Managed Service Program (MSP) Provider Understanding the MSP/VMS Marketplace Best Practices: Selecting a Managed Service Program (MSP) Provider Taking the First Step Buyers of contingent workforce solutions have a number of options available

More information

Making the Transition to MSP 2.0

Making the Transition to MSP 2.0 PERSPECTIVE ARTICLE Making the Transition to MSP 2.0 From Implementation Impressario to Innovation Incubator Is Your MSP a Strategic Partner or a Tactical Solutions Provider? A discussion on the changing

More information

The GRL Company. Recruitment Process Outsourcing (RPO) Solutions with a Results Driven Approach. Overview

The GRL Company. Recruitment Process Outsourcing (RPO) Solutions with a Results Driven Approach. Overview Recruitment Process Outsourcing (RPO) Solutions with a Results Driven Approach Overview The GRL Company specializes in Recruitment Process Outsourcing (RPO) solutions that decrease the time and expense

More information

Randstad Enterprise Healthcare Solutions. talent, strategic services, workforce management and technology solutions

Randstad Enterprise Healthcare Solutions. talent, strategic services, workforce management and technology solutions Randstad Enterprise Healthcare Solutions talent, strategic services, workforce management and technology solutions Randstad Enterprise Healthcare Solutions talent, strategic services, workforce management

More information

Operations Excellence in Professional Services Firms

Operations Excellence in Professional Services Firms Operations Excellence in Professional Services Firms Published by KENNEDY KENNEDY Consulting Research Consulting Research & Advisory & Advisory Sponsored by Table of Contents Introduction... 3 Market Challenges

More information

MSP Forward Focus. turning the ordinary into the extraordinary. pontoonsolutions.com

MSP Forward Focus. turning the ordinary into the extraordinary. pontoonsolutions.com MSP Forward Focus turning the ordinary into the extraordinary pontoonsolutions.com Rishi Kapoor Senior Vice President, Sales APAC +65 6538.2597 rishi.kapoor@pontoonsolutions.com turning the ordinary into

More information

Drive Performance and Growth with Scalable Solutions for Midsize Companies

Drive Performance and Growth with Scalable Solutions for Midsize Companies SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business All-in-One s Objectives Drive Performance and Growth with Scalable s for Midsize Companies Manage every aspect of your business in

More information

Infor Human Capital Management Talent DNA that drives your business

Infor Human Capital Management Talent DNA that drives your business Infor Human Capital Management Talent DNA that drives your business 1 Infor Human Capital Management Align your talent DNA and business strategy to achieve real success Accelerate your business with a

More information

Vendor Management System Implementation. Planning to Maximize ROI

Vendor Management System Implementation. Planning to Maximize ROI Vendor Management System Implementation Planning to Maximize ROI Vendor Management System Implementation Planning to Maximize ROI Companies are actively implementing managed services programs and Vendor

More information

What is the realistic outcome of managed learning implementation and is it right for you?

What is the realistic outcome of managed learning implementation and is it right for you? 1 What is the realistic outcome of managed learning implementation and is it right for you? What is the realistic outcome of managed learning implementation and is it right for you? Is managed learning

More information

IS A STAFFING COMPANY REALLY WORTH IT?

IS A STAFFING COMPANY REALLY WORTH IT? IS A STAFFING COMPANY REALLY WORTH IT? What you may not know about the value of using a staffing company could be hurting your productivity, stifling innovation, and impacting your bottom line. THE VALUE

More information

MSP & RPO Masterclass Ciett World Employment Conference Rome, 28 th May 2015

MSP & RPO Masterclass Ciett World Employment Conference Rome, 28 th May 2015 MSP & RPO Masterclass Ciett World Employment Conference Rome, 28 th May 2015 John Nurthen Executive Director Global Research jnurthen@staffingindustry.com Francesca Vassallo-Todaro Operations Development

More information

HIGH IMPACT RECRUITING HIRE HIGHLY ENGAGED EMPLOYEES SMART & STRATEGIC WAYS TO. High Impact Talent Management

HIGH IMPACT RECRUITING HIRE HIGHLY ENGAGED EMPLOYEES SMART & STRATEGIC WAYS TO. High Impact Talent Management HIGH IMPACT RECRUITING 5 SMART & STRATEGIC WAYS TO HIRE HIGHLY ENGAGED EMPLOYEES High Impact Talent Management The new economy has created a new set of rules for Recruiting. There is mounting pressure

More information

Rethinking Talent Management: Where Do We Go from Here?

Rethinking Talent Management: Where Do We Go from Here? LEADING THE WAY IN SPECIAL ADVERTISING SECTION Rethinking Talent Management: Where Do We Go from Here? O BY Is the Great Recession finally over? While economists argue both sides, one thing is certainly

More information

Is Recruitment Process Outsourcing Right for Your Organization?

Is Recruitment Process Outsourcing Right for Your Organization? Is Recruitment Process Outsourcing Right for Your Organization? Here s What to Consider In a move to control costs as well as plan for the future, companies are increasingly turning to recruitment process

More information

Recruitment Process Outsourcing (RPO): Definition, Cost Models and Goals

Recruitment Process Outsourcing (RPO): Definition, Cost Models and Goals Recruitment Process Outsourcing (RPO): Definition, Cost Models and Goals How an RPO program can work for you including keys to selecting an RPO provider 2012 Yoh Services LLC A Day & Zimmermann Company

More information

Automating Workforce Management in Healthcare

Automating Workforce Management in Healthcare Automating Workforce Management in Healthcare Have you considered the benefits of workforce management automation for patient care, employee engagement, and productivity? Automation of workforce management

More information

MSP NEAT EVALUATION FOR KELLYOCG: NEAT Evaluation: MSP (Talent Management Focus) Market Segment: Talent Management Focus

MSP NEAT EVALUATION FOR KELLYOCG: NEAT Evaluation: MSP (Talent Management Focus) Market Segment: Talent Management Focus NEAT EVALUATION FOR KELLYOCG: MSP Market Segment: Talent Management Focus This document presents KellyOCG with the NelsonHall NEAT vendor evaluation for MSP (Wider Talent Management focus market segment).

More information

Recruitment Process Outsourcing

Recruitment Process Outsourcing 0 Recruitment Process Outsourcing Market Overview Brett Gerard, TPI Julie Kinnear, TPI May 10, 2007 Copyright 2007, Technology Partners Copyright International, 2007, Technology Inc. All Rights Partners

More information

Technology Case Study High Tech: Network Server Manufacture

Technology Case Study High Tech: Network Server Manufacture Technology Case Study High Tech: Network Server Manufacture The client was notified that it would be audited by state taxing authorities related to its independent contractor engagement practices. Industry

More information

ompany Company Four partners. One common goal.

ompany Company Four partners. One common goal. Company ompany Four partners. One common goal. When you start with a clean slate, you get a cleaner software design If you were going to build better staffing software where would you start? That s exactly

More information

To MSP or Not to MSP? Pursuing an Outsourced MSP or an Internally Managed Contingent Workforce Program. Chryseis Constantine February 26, 2015

To MSP or Not to MSP? Pursuing an Outsourced MSP or an Internally Managed Contingent Workforce Program. Chryseis Constantine February 26, 2015 To MSP or Not to MSP? Pursuing an Outsourced MSP or an Internally Managed Contingent Workforce Program Chryseis Constantine February 26, 2015 Housekeeping Items Everyone will be muted throughout the entire

More information

Mission Statement. Provide comprehensive vendor and project management solutions tailored specifically to our clients needs.

Mission Statement. Provide comprehensive vendor and project management solutions tailored specifically to our clients needs. Mission Statement Provide comprehensive vendor and project management solutions tailored specifically to our clients needs. Company History 1997 Founded Icon Information Consultants, LP Market Focus: Contingent

More information

Fully in Control. Management Information. Pomerantz can customize virtually any type of report to meet your productivity requirements.

Fully in Control. Management Information. Pomerantz can customize virtually any type of report to meet your productivity requirements. Pomerantz Can Improve [ Productivity] To help improve your productivity, look to Pomerantz. The Productivity Analysis Report measures daily and weekly goals. The Daily Labor Productivity Report is a valuable

More information

Enabling Agile, Efficient and Reliable Global HCM Through Integrated Payroll

Enabling Agile, Efficient and Reliable Global HCM Through Integrated Payroll ADP STREAMLINE SM Enabling Agile, Efficient and Reliable Global HCM Through Integrated Payroll HR. Payroll. Benefits. Complex legal and tax mazes, cultural differences and labor laws - the complexity of

More information

Make technology your business advantage

Make technology your business advantage Make technology your business advantage $ Make technology your business advantage Microsoft helps small and midsize businesses (SMBs) make the use of technology a business advantage. Modernizing your systems

More information

Speaker. Joni Pulido-Ferrier Value Advisor Expert HR Line of Business Value Engineering Australia, Pacific Japan, SAP

Speaker. Joni Pulido-Ferrier Value Advisor Expert HR Line of Business Value Engineering Australia, Pacific Japan, SAP Speaker Joni Pulido-Ferrier Value Advisor Expert HR Line of Business Value Engineering Australia, Pacific Japan, SAP 2 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All

More information

Workforce Management: Controlling Costs, Delivering Results

Workforce Management: Controlling Costs, Delivering Results Workforce Management: Controlling Costs, Delivering Results Organizations today must balance the need to run an efficient and costeffective operation while remaining agile and flexible to meet both customer

More information

Prestige Staffing Personnel is locally owned and operated and has continuously provided

Prestige Staffing Personnel is locally owned and operated and has continuously provided Company profile The Complete HR package Prestige Staffing Personnel is locally owned and operated and has continuously provided the complete human resources package on a national level since 1998 including:

More information

BUSINESS INTELLIGENCE: IT'S TIME TO TAKE PRIVATE EQUITY TO THE NEXT LEVEL. by John Stiffler

BUSINESS INTELLIGENCE: IT'S TIME TO TAKE PRIVATE EQUITY TO THE NEXT LEVEL. by John Stiffler IT'S TIME TO TAKE PRIVATE EQUITY TO by John Stiffler In a challenging economic environment, portfolio management has taken on greater importance. Private equity firms must look at every possible avenue

More information

The Future of HCM Technology Wim Valstar, SAP SuccessFactors

The Future of HCM Technology Wim Valstar, SAP SuccessFactors The Future of HCM Technology Wim Valstar, SAP SuccessFactors The future of HCM technology. The globalised workforce of today is driving HR organisations to look to technology and thought leaders for solutions

More information

CareerBuilder s Guide to Solving Common Recruitment Problems. Recruitment Software Problems. And 1 solution to fix them

CareerBuilder s Guide to Solving Common Recruitment Problems. Recruitment Software Problems. And 1 solution to fix them CareerBuilder s Guide to Solving Common Recruitment s Recruitment Software s And 1 solution to fix them ou need to find people to staff your open positions. Unfortunately, you lack tools that make it easy

More information

Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care

Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care Healthcare organizations continue to experience an alarming erosion of their operational foundation,

More information

Integrating Contingent Labour into Strategic Workforce Planning

Integrating Contingent Labour into Strategic Workforce Planning Wednesday, 16 May 09:45 Nine Kings D Concurrent Session: Advanced Practitioner Track Integrating Contingent Labour into Strategic Workforce Planning Moderator: Barry Asin, President, Staffing Industry

More information