Internet Bank with certificates First steps

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Internet Bank with certificates First steps"

Transcription

1 Internet Bank with certificates First steps

2 2 Content BEFORE YOU START...3 Minimum requirements for your computer...3 Support for service Internet Bank...3 Useful links...3 Security...3 Parameters of certificates...3 Important warning...3 WHAT DOES INTERNET BANK OFFER YOU...4 Advantages of Internet Bank...4 Internet Bank in a Mobile allows you...4 BEFORE FIRST LOGIN...5 Procedure for generation of certificate...5 Import of SSL Certificate into the browser in your computer...10 QUICK START...14 First login to Internet Bank...14 Registration of signature certificate...15 HOW TO ISSUE A PAYMENT INSTRUCTION...18 GE MONEY MANAGER...20 Keep your money under control...20 History of balances...20 Category of transactions...21 Personal budget...22 PERSONAL SETTINGS...24 Configure Internet Bank according to your needs...24 Change of password...24 Change of contact address...24 estatements...24 SMS and Servis...24 Templates of payments...25 CERTIFICATE RENEWAL...26 MOST FREQUENT QUESTIONS AND ANSWERS...29 WHAT TO DO IF...30 BLOCKING AND UNBLOCKING OF INTERNET BANK...31

3 3 Before you start Minimum requirements for your computer Internet Bank places the minimum demands on your computer equipment. Before you start to use it, make sure that your computer and its software correspond at least to the following configuration. Operating system: Microsoft Windows XP and higher Internet browser: Microsoft Internet Explorer 8.0 and higher, Google Chrome 5 and higher, or Mozilla Firefox 4 and higher Current version of Java Oracle Support for service Internet Bank (+420) Mon. Fri. 8:00 21:00, Sat. Sun. 8:00 17:00 Difficulties with login, technical support, blocking and unblocking of Internet Bank. Questions, suggestions, comments, suspicion of fraudulent page or fraudulent . Useful links A detailed description and instructions for the service Internet Bank has been prepared for you in the section Downloads. Do you want to see how Internet Bank works? Visit the Virtual guide to the Internet Bank. Security Internet Bank is protected using the latest technology. The identity of the bank's pages is verified by the independent certification authority Symantec (previously VeriSign). By clicking on the Norton Secured logo you can easily check that you are logging into Internet Bank on the right page. Access to Internet Bank with certificates is possible only after entering the identification number and password on a computer with an imported SSL certificate. You authorize all active operations performed in Internet Bank using the signature certificate. The transfer of data over the internet is protected by encryption (SSL, 128 bit). Parameters of certificates Length of the generated keys: 1024 bits Validity period of the certificates: 2 years Important warning Please pay increased attention to preserving the confidentiality of your passwords. Don t give them to other people, not even family members. If you are worried that you will not remember them, note them down in such a way that only you will have access to your records. Beware of fraudulent s and web pages (phishing and pharming). GE Money Bank never asks for your confidential information, for example login to Internet Bank, by .

4 4 You can find more detailed information about security in the Rules for the safe use of Internet Bank. Should you have a suspicion of abuse of your access rights, contact the GE Money Bank Customer Service immediately on the telephone number (+420) and ask for the access to Internet Bank to be blocked. What does Internet Bank offer you Advantages of Internet Bank Operating Internet Bank is very simple. All you need is a computer with internet access, and your accounts are available to you at any time, even from the comfort of your own home or office. You aren t limited by the opening hours. Internet Bank is open for you 24 hours a day, 7 days a week, and without queues either. You save money with Internet Bank. The charges for transactions are lower than at a branch. Communication with the bank is secure. You confirm all active operations with your signature certificate. Internet Bank in a Mobile allows you To check the balances on your accounts (current account, savings account, foreign currency or loan accounts - Express loan, mortgage etc.). To have a detailed overview of the transactions on your accounts and payment orders, including information about whether they have already been implemented. To plan out your personal budget, to look into future economies or to classify your income and outgoings according to categories thanks to the unique tool GE Money Manager. To issue payment instructions in CZK or foreign currency. To send several payments at once using bulk payment. To configure, change or cancel - standing orders or regularly repeating payments (rent, telephone, electricity etc.), - permission for direct debit, - permission for SIPO payment. To create templates for frequently used payments. Pay Vodafone invoices. Top up a prepaid SIM card for yourself or friends and family. To monitor payment card transactions (debit and credit cards). To open or cancel a savings account, single term deposit or revolving term deposit. To set up warning or text messages for your account or cards (balances, movements, notification of new statements etc.). To have regular information about how much you can borrow thanks to the service Infolimit. To buy and sell investment participation certificates, to monitor the state of your portfolio. To configure the electronic statement for the account or credit card. To apply for various banking services and products online. And you can find many others in the complete overview of all services.

5 5 Before first login What you have to do before first login to Internet Bank First generate digital certificates The SSL certificate serves for access to Internet Bank. You confirm active operations in Internet Bank using the signature certificate. The certificates are not mutually substitutable. Generate the certificates via the internet application Registration Authority. Procedure for generation of certificate Type into the internet browser and click the button INTERNET BANK, and in the new window click the link Registration Authority. If the window Client Verification appears, click the Cancel button. Warning: If an empty window appears after you click the Cancel button, you probably do not have the Java program installed on your computer. You can download the Java program from this link: The application will first ask you to install the Java applets from the company BSC Praha, spol. s r.o., which created the application. The Applets are essential for the correct functionality of the Internet Bank with certificates. In the displayed window select Always install software from the publisher BSC Praha, spol. s r. o., and then click on button Install. Warning: If in the future, during login to the Registration Authority you see a screen Warning securing with publisher BSC Praha, spol. s r. o., tick the option Always install software from the publisher BSC Praha, spol. s r. o., and then click the button Install.

6 6 The login page to the application Registration authority appears. Select the possibility Certificate generation (First login). Enter the ID from your contract in the column ID (account number). In the column Password from secured envelope enter the password from the security envelope. Click the button Login. Warning: Keep the security envelope with password. You will need it when you renew the certificates (they are valid for 2 years). Now you have successfully logged into the application Registration Authority, and you can generate 2 digital certificates, SSL Certificate and Signature Certificate, which are essential for work with Internet Bank. First generate the SSL Certificate. In the level menu select the item New Certificate. As the Type of Certificate, leave the pre-selected SSL Certificate. Then select its location. You can leave the pre-selected path C:\GE SSL certifikat.p12. If you generate the certificates on a computer at work you will probably not be allowed to use this location because you will not have permission for files in this location. So choose a different location of the

7 7 certificates, for example on a flash disk. In order to select another location for the certificate, click on the button Browse. If you select a location other than the pre-configured one, it is necessary to add the name of the file. Preferably as SSL_certifikat.p12. Then select the Security password of the certificate for the certificate you have generated, enter it again on the next line as Confirmation of password and click on button Continue. Warning: If in the course of the generation of SSL certificates you leave the Registration Authority, close the internet browser or the computer "freezes", and you will no longer be able to log into the Registration Authority again for security reasons. The access to the Registration Authority (without proof via SSL Certificate) is a one off, and after access it is automatically blocked. For its unblocking contact GE Money Bank Customer Service on the telephone line (+420) (If you already have an SSL Certificate imported into your computer, you can log into the Registration Authority at any time later using this certificate. For logging in use the password from the security envelope which you received at the bank branch when setting up your Internet Bank) Warning: The generation of SSL certificate can take tens of seconds. For the successful completion of generation and saving of SSL certificate it is necessary once again to enter the Security password of the certificate which you selected for the given SSL certificate in the preceding step and click on button Save.

8 8 As confirmation of successful establishment you will see a new page.

9 9 Then in the left menu select the item New Certificate, and as the second of the certificates generate the Signature Certificate. The procedure is identical to that for the generation of the SSL Certificate, but in the option Type of Certificate you choose the possibility Signature Certificate. You should save this to the same place as the SSL Certificate. After the end of certificate generation, click on the button Logout in the upper right corner. Warning: Always generate both certificates during the first visit. The access to the Registration Authority without the use of a certificate is a one off! If you already have an SSL certificate generated, you can use it for access to the Registration Authority (the certificate proves your identity). You can find detailed instructions in this manual in the part Certificate renewal. Warning: If you cannot generate a certificate the first time (in the course of generation of the certificates you leave the Registration Authority, you close the internet browser or your computer freezes), contact the service GE Money Bank on the telephone line (+420) for the unblocking of the access password.

10 10 Import of SSL Certificate into the browser in your computer In the internet browser select Tools Internet options Content, button Certificates. The certificate manager opens. Click the button Import. The home page Certificate Import Wizard will appear. Click the button Next. In the next window select the path for the location of the SSL Certificate. Click the button Continue.

11 11 The window which you use to specify the path to the certificate appears. In the option Search area select the place where you saved the SSL Certificate SSL (e.g., C:\), in the lower part of the window in the option Files of type select the possibility All files (*.*). Double click SSL Certificate. In this way you will automatically return to the Import Certificate Guide. The path to the certificate will appear in the column Name of file. To continue click on the button Next. Enter the Password (the password which you yourself chose when generating the SSL Certificate) and click on the button Next.

12 12 Then click the button Next again and the button Finish. Then confirm the announcement Import successfully performed by clicking on the button OK. Your SSL Certificate will appear in the list of certificates.

13 13 Then all you have to do is click on buttons Close and OK and then close all the windows of the internet browser. Now you can use the passive services of Internet Bank, such as checking bank balances. In order to use active operations, such as issuing a payment order, it is also necessary to register the signature certificate in your Internet Bank. Warning: Do not import Signature certificate into the browser! Warning: After the first login to the Internet Bank it is necessary to restart MS Internet Explorer. Close all the windows of your internet browser and then open it again.

14 14 Quick start First login to Internet Bank Login to Internet Bank is very simple. 1st step Prepare the documents which you received at the branch, the contract containing your identification number (ID) and envelope with password. 2nd step In the internet browser enter the address You will find the actual login to Internet Bank in the right part of the screen in the main navigation, the orange button INTERNET BANK. The login page will appear in a new window.

15 15 3rd step Enter your identification number (ID) and password and click on the button Login. 4th step On the screen Client verification select the certificate which you wish to use and click the button OK. Information: We recommend that you change your password after first login. Warning: Do not use your internet browser s navigation buttons such as Back, Forwards or Refresh, or you will be logged out from Internet Bank for security reasons. Registration of signature certificate If you want to perform active operations in your Internet Bank, such as the issue of payment instructions, it is necessary to register your signature certificate immediately after login. In the left menu select the item Personal settings and select the possibility Signature certificate.

16 16 In the part Registration of signature certificate click on link Browse. In the column Area of search select the location of the Signature Certificate on your computer. Double click the Signature Certificate. The path to the certificate will be copied into the field Enter location of certificate. Then fill in the Security password for signature certificate which you selected for it during its generation and click the button Register.

17 17 The following screen will confirm for you that the registration of the Signature Certificate was successful. During each further login to the Internet Bank you will no longer need to generate any certificates, and you can use all the services which Internet Bank offers.

18 18 How to issue a payment instruction Do you need to settle a postal order or issue a payment instruction? Use your Internet Bank. 1st step In the tab Accounts and transactions in the left menu select the item New payment order. A page with a form for issuing a payment instruction will appear. 2nd step Fill in all the necessary payment data (recipient's account number, amount, payment date). Fill in any optional data - such as variable, specific or constant symbol and click the button Continue. 3rd step On the next page check that you have entered all the data correctly. If everything is alright, it is necessary to authorize your requirement with a signature certificate. In the column Path to signature certificate you have the location already filled in from the settings Registration of signature certificate. If you log in from another computer, or you have changed the location of the signature certificate, click the button Browse. In the column Where to search select the location of the signature certificate on your computer. Double click the signature certificate. The path to the certificate will be copied into the field Enter location of certificate.

19 19 Then fill in the Security password for signature certificate which you selected for it during its generation and click the button Send. 4th step A page with confirmation of the sending of the payment instruction is displayed. In the Overview of payment instructions you can check your payment again.

20 20 GE Money Manager Keep your money under control Does it happen to you too? You just can't work out where all the money has gone again? Do bank statements seem unclear to you? We present to you the service GE Money Manager, which will give you a perfectly clear overview of your finances. GE Money Manager is a set of several useful tools allowing you to keep an eye on your income and outgoings broken down into categories or to look into your future savings. And all information is also displayed in clear graphs and tables. History of balances Are you interested in how the balances developed on your current and deposit accounts? The balance history is a tool which you can use to monitor the development of balances on your accounts for up to a year in the past in a clear table and graph. You yourself can decide for which of your deposit accounts you want to display the sum of balances in a column graph. Where will you find the balance history? In the left menu select the item GE Money Manager and select the possibility Balance history.

21 21 Category of transactions Would you like to know which items represent the greatest burden for your family budget or are the greatest source of your income? GE Money Manager will make it clear for you. You can classify incoming and outgoing payments on your account or credit card according to predefined categories or categories which you yourself define, such as wages, rent, electricity or holiday. Then you need only monitor their current state on pie graphs. In addition to these graphs with categories, on the page Overview of transactions you can also find a graph displaying the incomes and outgoings for a period which you choose.

22 22 How to configure the category of transactions? There are several ways to configure the transaction categories. You can assign them manually, for example when assigning payments, or automatically using the configured rules. You can find more detailed information about the way of configuring categories in the Virtual guide to Internet Bank. Personal budget Are you interested in how the balance on your account will develop? Using the services of GE Money Manager you can assemble your own personal budget. Enter your regular monthly income and outgoings. Fill in the income and outgoings which you are planning over the year and your initial balance. In a clear graph and table you will see the probable development of your finances over the next 12 months. The personal budget will remain saved automatically and you can return to it at any time. How to configure a personal budget?

23 23 In the left menu select the item GE Money Manager, choose the possibility Personal budget and fill in the data according to the onscreen instructions. Information: Do you want to see how GE Money Manager works? Visit virtual guide to Internet Bank.

24 24 Personal settings Configure Internet Bank according to your needs The tab Personal settings lets you adapt Internet Bank to your own needs. Here you can change some settings (for example means of login), make changes (for example, password or contact data) or configure additional services (for example, text message and Service). Change of password Do you know when and how often you should change the password to your Internet Bank? For security reasons we recommend that you change the password which you received from us upon the signature of the contract immediately after the first login. Then change your password regularly, preferably once a month. Change your password immediately if you have even the slightest suspicion that an unauthorized person knows it. How to change a password? In the left menu select the item Personal settings and select the possibility Change password and channels administration. Change of contact address Have you moved and changed only your contact address, do you want to merge the contact address for all products which you have from us? Change the contact address simply via Internet Bank. How to change the contact address? In the left menu select the item Personal settings and select the possibility Contact information. estatements Who you like to be more considerate to our forests? Would you like to do away with excess paper? Configure electronic statement in your Internet Bank. This is a fully valid alternative to the paper statement which we currently send to your letter box or which you pick up in person at your branch. Moreover, you will get it faster than a printed statement. It is at your disposal anytime and from anywhere in the formats pdf, txt or xml, and you can save it to your computer or even print it out. How to configure estatement? In the left menu select the item Personal settings and select the possibility Statements preferences. SMS and Servis Do you want to keep an eye on your account and card? In Internet Bank configure the service SMS and Servis. We can send a message to your address or mobile telephone: When the balance changes Regularly about the current level of the balance In the case of an unauthorized available balance When an incoming payment is accounted When an outgoing payment is accounted When a new statement is generated in your Internet Bank

25 25 When a card is used When the end of a card's validity is approaching If you want to be warned in good time of the maturity date and minimum repayment of a credit card When credit card repayments are received How to configure SMS and Servis? In the left menu select the item Personal settings, select the possibility SMS and Servis, and using the tick boxes select the information you want to receive. Templates of payments Do you issue many payment orders repeatedly? Set them up as templates and have them ready for future use. In this way you will make the specification of payment operations easier. You will not have to write out all the particulars repeatedly. You can change the data given in the template even during its use if, for example, the transferred amount or variable symbol will differ for the individual payments. How to generate a template? There are several ways of creating a template. All you have to do is add the name of a template when you are issuing a payment order or standing order, and the template is ready for further use. Or in the left menu select the item Personal settings, select the possibility Payment templates and click on New template. Information: Are you interested in more detailed information about the possibilities of the person configuration of Internet Bank? Try out the Virtual guide to Internet Bank.

26 26 Certificate renewal Each certificate is valid for two years. Before validity expires it is necessary to renew the SSL and signature certificate. Thirty days before your certificates expire, we will inform you after login to Internet Bank that it is necessary to renew the validity of your certificates. After they expire they cannot be renewed, and it is necessary to generate completely new certificates. Type into the internet browser and click the button INTERNET BANK, and in the new window click the link Registration Authority. Client verification will appear, where you select from the list the certificate you want to use and then click OK. Warning: If your certificate s validity has already expired, it is necessary to generate a new one. Contact the GE Money Bank customer service on the telephone line (+420) and ask for unblocking of access to the Registration Authority, delete your certificates from the disk, delete the SSL certificate from your browser and then generate new certificates. After the login page for the Registration authority loads, for certificate renewal it is necessary to select the item Certificate renewal (Entry with a certificate). In the column Signature Certificate enter the path to your still valid Signature Certificate. In the items Security password for selected certificate enter the password which you selected during the generation of certificates (you also use this password to sign transactions). The last item which must be filled in is the Password from the security envelope which you received at the branch of GE Money Bank, then click the button Login.

27 27 Warning: If you no longer have the envelope with security password, please contact the branch of GE Money Bank. In the left menu select tab My certificates. A page with list of your certificates will be displayed. Select the certificate you wish to renew. In the column Security password of certificate enter the password which you selected during its generation and then click on the button Renew validity. On the following page select the location of the certificate and password for the new certificate. Click the button Browse and select the Location of renewed certificate. Preferably the same one where the original certificate was located (for example C:\). Then in the column Security password of certificate enter the password for the renewed certificate, confirm its entry in the column Confirm password and click on the button Continue.

28 28 For the completion of the certificate renewal process it is necessary once again to enter the Security password of the certificate which you selected for the renewed certificate in the preceding step and click the button Save. After certificate renewal it is necessary to import the certificate to the browser and then register the new signature certificate in Internet Bank in the same way as during the generation of a new SSL certificate.

29 29 Most frequent questions and answers How do I discover if a transaction I specified has been performed? Via the Overview of transactions you can monitor the state of instructions which you have issued. After a payment instruction is sent, the state of the requirement Sent is shown. As soon as the payment is received in the banking system, the balances on your accounts are automatically updated, and the status of the payment instruction changes to Performed. How on my computer can I discover the type and version of the operating system and internet browser? You can discover the type and version of the operating system for example by clicking on This computer Control panels System. You can find out the version of Internet Explorer by going to the bar and clicking on Help About application Internet Explorer. Can I use Internet Bank from several computers? Yes. But for successful login you have to import your SSL certificate, and for performing active operations, you have to have your signature certificate saved on a flash disk or other media. Can I use Internet Bank in internet cafes or kiosks? Yes. But for successful login you have to import your SSL certificate, and for performing active operations you have to have your signature certificate saved on a flash disk or other media. But we do not recommend the import of certificates to public computers!.please adhere strictly to the Rules of safe use of Internet Bank. What do I have to do before first login to Internet Bank with certificate? For the use of Internet Bank with certificate one must first generate two digital certificates (an SSL and signature one) and import the SSL certificate to the internet browser..detailed procedure for generation and installation of certificates. What are the particulars of the password? In Internet Bank you will meet the following types of passwords: password to Internet Bank must have 8 16 characters and comply with the following conditions: the password contains at least one small letter, at least one capital letter and at least one number (for example Banka2005). No characters other than the following are permitted: A a B b C c D d E e F f G g H h I i J j K k L l M m N n O o P p Q q R r S s T t U u V v W w X x Y y Z z password for Registration authority is given in the security envelope which you got after the signature of the contract at the branch. The password cannot be changed. The valid SSL certificate serves for the next and further access to the registration authority (for example when the certificate is renewed). password for digital certificates the client has two digital certificates (SSL and signature one). The password must comply with the same criteria as the password for login to Internet Bank. The password for the certificates cannot be changed, but it is possible to generate a new certificate with new password and then terminate the validity of the old one. Caution! It is always necessary at first to generate a new certificate and only then terminate the validity of the old one!

30 30 What to do if I cannot log into Internet Bank Make sure you are entering the correct login data and that your computer does not have CapsLock on. After three invalid attempts to log in, access to Internet Bank is blocked for security reasons. For its unblocking please contact GE Money Bank Customer Service on the telephone line (+420) Or you can visit any branch GE Money Bank. Another reason may be that during the renewal of the validity of the SSL certificate you did not import your renewed SSL certificate to the browser and now you are trying to log in via an invalid SSL certificate. Detailed procedure for renewal and import of certificates. If from your computer you use several accounts with certificates kept at GE Money Bank, check that you have selected the certificate for the correct account. If the window Client verification does not appear at all after entering the login data (ID and password), close all Internet Explorer windows and try to log in again. Access to Internet Bank was refused You do not have an imported SSL certificate on your browser, or you have not restarted the computer after its import. If you have not imported an SSL certificate at all, it is necessary to import this certificate. Detailed procedure for renewal and import of certificates. I cannot log in to the Registration authority The password from the security envelope can only be used once for successful login to the registration authority with SSL certificate. For unblocking the password contact GE Money Bank Customer Service on the telephone line (+420) The specified amount exceeds the permitted limit Sending payment instructions is restricted to the daily limit for security reasons. The permitted limit differs individual according to the client or method of securing which is used for access to Internet Bank. You can find the level of your limit in your Internet Banka (Personal settings / Change password and channels administration). An error occurred on the page / the security applet could not be initialized For correct functioning of Internet Bank with certificate it is necessary to have the current version of Java Oracle installed on your computer. You can discover which version of Java you have by clicking Tools Internet possibilities Detail in Internet Explorer. If you have two Javas installed, it is necessary to have only one switched on. If both possibilities are checked, it will not be possible to register a signature certificate and send money. The picture cannot be displayed This error announcement is displayed if you log in via an invalid or damaged SSL certificate. Sometimes a certificate is damaged only in your browser and it will be necessary to remove it from the certificate administrator via the item Tools Internet possibilities Content Certificates. Mark the certificate using the left button, in the lower part select Remove and then confirm the following message. Then it is necessary to reimport a valid SSL certificate. If this procedure does not help, this error announcement is evidently caused by an invalid SSL certificate, and it will be necessary to generate the certificate again in the Registration authority. Detailed procedure for generation of new certificate.

31 31 Blocking and unblocking of Internet Bank Blocking of Internet Bank Do you need to block Internet Bank? Please contact GE Money Bank Customer Service on the telephone line (+420) , or you can enter the password incorrectly three times. The Internet Bank service will be blocked immediately. Unblocking of Internet Bank Do you need to unblock Internet Bank? Please contact GE Money Bank Customer Service on the telephone line (+420) , or you can visit any branch of GE Money Bank. How to proceed in the case of difficulty with login to Internet Bank? Please contact GE Money Bank Customer Service on the telephone line (+420) , or you can visit any branch of GE Money Bank. Revocation of certificates In case of loss or destruction of the certificate, and especially if you suspect that someone could get a copy of your certificate, the certificate is immediately invalidate in registration authority and generate a new certificate.

Internet Banking with Certificates

Internet Banking with Certificates Internet Banking with Certificates Content Useful Documents... Support... Certificate Parameters... Logging in to Internet Banking for the First Time... Generation of Digital Certificates... Importing

More information

Mojebanka. First steps with Mojebanka service

Mojebanka. First steps with Mojebanka service Mojebanka First steps with Mojebanka service CONTENTS: What Mojebanka offers to you 3 Login 4 How to display transaction history 5 Sending a payment 5 Multiple authorizations of payment orders 7 How to

More information

Internet Banking with a Mobile Key

Internet Banking with a Mobile Key Internet Banking with a Mobile Key Content Useful Documents...3 Support...3 Logging in to Internet Banking for the First Time...3 Activating Internet Banking...4 Transaction Limit...4 Configure Internet

More information

Member FAQ. General Information: Security:

Member FAQ. General Information: Security: General Information: Security: Why did you change Robins Federal Online Banking? Great question! We listened to an overwhelming response from you, our members that we needed to make these changes. We are

More information

SMS for Outlook. Installation, Configuration and Usage Guide

SMS for Outlook. Installation, Configuration and Usage Guide SMS for Outlook Installation, Configuration and Usage Guide INTRODUCTION Installing TxTStream s SMS for Outlook is easy and will only take a minute or two. We will be using screen shots from a Windows

More information

VeriSign PKI Client Government Edition v 1.5. VeriSign PKI Client Government. VeriSign PKI Client VeriSign, Inc. Government.

VeriSign PKI Client Government Edition v 1.5. VeriSign PKI Client Government. VeriSign PKI Client VeriSign, Inc. Government. END USER S GUIDE VeriSign PKI Client Government Edition v 1.5 End User s Guide VeriSign PKI Client Government Version 1.5 Administrator s Guide VeriSign PKI Client VeriSign, Inc. Government Copyright 2010

More information

Vodafone Bulk Text. User Guide. Copyright Notice. Copyright Phonovation Ltd

Vodafone Bulk Text. User Guide. Copyright Notice. Copyright Phonovation Ltd Vodafone Bulk Text User Guide Copyright Notice Copyright Phonovation Ltd Important Notice: The Information contained in this document is subject to change without notice and should not be construed as

More information

DOCUMENT MANAGEMENT SYSTEM

DOCUMENT MANAGEMENT SYSTEM DOCUMENT MANAGEMENT SYSTEM USER S MANUAL By: MIS Department Software Division Page 1 of 14 1. Overview Document Management System is a powerful web based file manager and storage utility. It was developed

More information

Rules for Secure Use of Internet Banka

Rules for Secure Use of Internet Banka Rules for Secure Use of Internet Banka Content TECHNICAL SECURITY FOR YOUR INTERNET BANKA... 3 Encryption... 3 Automatic Logging Off from Internet Banka... 3 Web Application Firewall... 3 Regular Checks

More information

USER MANUAL FOR INTERNET BANKING (IB) SERVICE

USER MANUAL FOR INTERNET BANKING (IB) SERVICE USER MANUAL FOR INTERNET BANKING (IB) SERVICE Content: Introduction and General questions. Accessing and using Internet Banking. 1. Log In, Log Out and Printing screen/transaction information 2. Inquiries

More information

Using Remote Web Workplace Version 1.01

Using Remote Web Workplace Version 1.01 Using Remote Web Workplace Version 1.01 Remote web workplace allows you to access your Windows XP desktop through Small Business Server 2003 from a web browser. 1. Connect to the Internet in your remote

More information

Wealth and Investment Management Intermediaries. Online Banking. Bulk Payments User guide

Wealth and Investment Management Intermediaries. Online Banking. Bulk Payments User guide Wealth and Investment Management Intermediaries Online Banking Bulk Payments User guide Contents Contents 1. Introduction 3 2. Log in steps 4 3. Make BACS payments 5 3.1 Select BACS from account 6 3.2

More information

Online Backup by Mozy. Restore Common Questions

Online Backup by Mozy. Restore Common Questions Online Backup by Mozy Restore Common Questions Document Revision Date: June 29, 2012 Online Backup by Mozy Common Questions 1 How do I restore my data? There are five ways of restoring your data: 1) Performing

More information

Reading an email sent with Voltage SecureMail. Using the Voltage SecureMail Zero Download Messenger (ZDM)

Reading an email sent with Voltage SecureMail. Using the Voltage SecureMail Zero Download Messenger (ZDM) Reading an email sent with Voltage SecureMail Using the Voltage SecureMail Zero Download Messenger (ZDM) SecureMail is an email protection service developed by Voltage Security, Inc. that provides email

More information

Internet Banking - FAQ -

Internet Banking - FAQ - Internet Banking - FAQ - About Hong Leong Connect services Q1. What is Hong Leong Connect? A1. Hong Leong Connect brings you a host of digital banking services offered by Hong Leong Bank (Cambodia) Plc.

More information

Swedbank Business Internet Banking User Manual

Swedbank Business Internet Banking User Manual Swedbank Business Internet Banking User Manual Content Introduction 1. HOW TO START 1.1 USING INTERNET BANKING 1.2 TERMINATING INTERNET BANKING SESSION 2. INTERNET BANKING SECURITY 2.1 PASSWORD SYSTEM

More information

Complete Citibank Online Internet Banking Manual

Complete Citibank Online Internet Banking Manual Complete Citibank Online Internet Banking Manual 2 Contents 1. INTRODUCTION... 5 2. STARTING AT CITIBANK ONLINE... 5 2.1. REGISTER FOR THE FIRST TIME... 5 2.2. EASY SIGN ON... 6 2.2.1. ACCESS BLOCKING,

More information

Kaspersky Password Manager USER GUIDE

Kaspersky Password Manager USER GUIDE Kaspersky Password Manager USER GUIDE Dear User! Thank you for choosing our product. We hope that this documentation helps you in your work and provides answers you may need. Any type of reproduction or

More information

Baylor Secure Messaging. For Non-Baylor Users

Baylor Secure Messaging. For Non-Baylor Users Baylor Secure Messaging For Non-Baylor Users TABLE OF CONTENTS SECTION ONE: GETTING STARTED...4 Receiving a Secure Message for the First Time...4 Password Configuration...5 Logging into Baylor Secure Messaging...7

More information

Mobile Banking Frequently Asked Questions

Mobile Banking Frequently Asked Questions Mobile Banking Frequently Asked Questions What types of Mobile Banking does Midwest BankCentre offer? We offer three types of Mobile Banking: Mobile Apps allows you to easily connect to Midwest BankCentre

More information

3 Easy Steps to Get Started

3 Easy Steps to Get Started Quick Start Guide Contents 1. What is icafe Manager?... 4 1.1. Server... 4 1.2. Client Terminal... 4 2. Downloading, Registering & Activating Cafe Code... 5 2.1. Downloading icafe Manager:... 5 2.2. Registering

More information

Online Business Banking FREQUENTLY ASKED QUESTIONS

Online Business Banking FREQUENTLY ASKED QUESTIONS Online Business Banking FREQUENTLY ASKED QUESTIONS» BSP Online Business Banking» Frequently Asked Questions GENERAL Q. What is BSP Online? A. BSP Online allows customers to securely access their BSP Bank

More information

How do I contact someone if my question is not answered in this FAQ?

How do I contact someone if my question is not answered in this FAQ? Help Where may I find the answers to my Internet Banking questions? How do I contact someone if my question is not answered in this FAQ? Enrolling How do I enroll in Internet Banking? Logging In How do

More information

SECURE EMAIL USER GUIDE OUTLOOK 2000

SECURE EMAIL USER GUIDE OUTLOOK 2000 WELLS FARGO AUTHENTICATION SERVICES DATED: MAY 2003 TABLE OF CONTENTS GENERAL INFORMATION... 1 INSTALLING THE WELLS FARGO ROOT CERTIFICATE CHAIN.. 2 INSTALLING THE CERTIFICATES INTO IE... 3 SETTING UP

More information

Blackhawk Online Banking Frequently Asked Questions Get to know a little more about Blackhawk s new online banking service.

Blackhawk Online Banking Frequently Asked Questions Get to know a little more about Blackhawk s new online banking service. Smart Advice. Friendly Service. Locally Owned. Blackhawk Online Banking Frequently Asked Questions Get to know a little more about Blackhawk s new online banking service. Existing Online Banking Users

More information

INTERNET BANK SERVICE USER MANUAL

INTERNET BANK SERVICE USER MANUAL SERVICE 2014 INDEX 1. KEY QUESTIONS... 4 2. GENERAL INFORMATION... 6 3. SECURITY... 6 4. ACCESS TO THE SYSTEM... 7 4.1 MAIN STEPS TO CONNECT TO THE SYSTEM... 7 4.2. LOGIN BY IDENTIFICATION CARD NUMBER...

More information

Parallels Panel. Parallels Small Business Panel 10.2: User's Guide. Revision 1.0

Parallels Panel. Parallels Small Business Panel 10.2: User's Guide. Revision 1.0 Parallels Panel Parallels Small Business Panel 10.2: User's Guide Revision 1.0 Copyright Notice ISBN: N/A Parallels 660 SW 39 th Street Suite 205 Renton, Washington 98057 USA Phone: +1 (425) 282 6400 Fax:

More information

Online Services User Guide

Online Services User Guide Online Services User Guide Welcome to online banking! Whether you re online or using a mobile device, access your accounts whenever and wherever it s convenient for you. Log In: BankMidwest.com Online

More information

First Data Global Gateway Virtual Terminal User Manual. Version 1.0

First Data Global Gateway Virtual Terminal User Manual. Version 1.0 First Data Global Gateway Virtual Terminal User Manual Version 1.0 Table of Contents 1 Introduction 5 1.1 First Data Global Gateway Virtual Terminal Overview 5 1.1.1 Processing Transactions 5 1.1.2 Managing

More information

Verizon Remote Access User Guide

Verizon Remote Access User Guide Version 17.12 Last Updated: August 2012 2012 Verizon. All Rights Reserved. The Verizon names and logos and all other names, logos, and slogans identifying Verizon s products and services are trademarks

More information

NASDAQ Web Security Entitlement Installation Guide November 13, 2007

NASDAQ Web Security Entitlement Installation Guide November 13, 2007 November 13, 2007 Table of Contents: Copyright 2006, The Nasdaq Stock Market, Inc. All rights reserved.... 2 Chapter 1 - Entitlement Overview... 3 Hardware/Software Requirements...3 NASDAQ Workstation...3

More information

What does the First Mobile app do for me? What else can I do with the mobile banking app beyond the basics? Why should I use the mobile banking app?

What does the First Mobile app do for me? What else can I do with the mobile banking app beyond the basics? Why should I use the mobile banking app? What does the First Mobile app do for me? What else can I do with the mobile banking app beyond the basics? Why should I use the mobile banking app? How do I sign up to use mobile banking? What type of

More information

Secure Email Client Guide

Secure Email Client Guide PRESIDIO BANK 33 Secure Email Client Guide THE BUSINESS BANK THAT WORKS 8/2013 Table of Contents Introduction.....3 Our Responsibility to Protect Confidential Information....4 Registering and Accessing

More information

Table of Contents. Welcome... 2. Login... 3. Password Assistance... 4. Self Registration... 5. Secure Mail... 7. Compose... 8. Drafts...

Table of Contents. Welcome... 2. Login... 3. Password Assistance... 4. Self Registration... 5. Secure Mail... 7. Compose... 8. Drafts... Table of Contents Welcome... 2 Login... 3 Password Assistance... 4 Self Registration... 5 Secure Mail... 7 Compose... 8 Drafts... 10 Outbox... 11 Sent Items... 12 View Package Details... 12 File Manager...

More information

8x8 Click2Pop User Guide

8x8 Click2Pop User Guide USER GUIDE 8x8 User Guide Getting Started with April 2014 Contents Introduction... 3 What s new.... 3 8x8.... 3 Here is how works...4 8x8 Click2Connect.... 4 Requirements.... 4 Installation on Microsoft

More information

emobile Bulk Text User Guide Copyright Notice Copyright Phonovation Ltd

emobile Bulk Text User Guide Copyright Notice Copyright Phonovation Ltd emobile Bulk Text User Guide Copyright Notice Copyright Phonovation Ltd Important Notice: The Information contained in this document is subject to change without notice and should not be construed as a

More information

U.S. Bank Secure Mail

U.S. Bank Secure Mail U.S. Bank Secure Mail @ Table of Contents Getting Started 3 Logging into Secure Mail 5 Opening Your Messages 7 Replying to a Message 8 Composing a New Message 8 1750-All Introduction: The use of email

More information

Simplify Your Banking with eservices May 5 th, 2015

Simplify Your Banking with eservices May 5 th, 2015 Important Notice: The following material is intended for the sole use of our members and is the property of Seven Seventeen Credit Union and may not be redistributed or reused by other parties without

More information

Hosted Microsoft Exchange Client Setup & Guide Book

Hosted Microsoft Exchange Client Setup & Guide Book Hosted Microsoft Exchange Client Setup & Guide Book Section 1 Microsoft Outlook Web Access (OWA) access directions Section 2 Windows Mobile Phone ActiveSync setup & configuration Section 3 - Apple iphone

More information

Vodafone Text Centre User Guide for Microsoft Outlook

Vodafone Text Centre User Guide for Microsoft Outlook Vodafone Text Centre User Guide for Microsoft Outlook 1 Contents Introduction 1 System requirements 2 Installation 3 The installation guide 3 First use 5 Send a message 8 Select recipient 8 Enter the message

More information

Frequently Asked Questions Ag Banking Online

Frequently Asked Questions Ag Banking Online Table of Contents Note: To quickly navigate to the answer, click on the question. What is Multi-Factor Authentication (MFA) and its purpose?... 2 This is my first time accessing the online application.

More information

Frequently Asked Questions Ver 1.0

Frequently Asked Questions Ver 1.0 Frequently Asked Questions Ver 1.0 1) How do I create my online account? A: To create your own online account for the policy owned by you with company visit https://customerlogin.maxlifeinsurance.com click

More information

Global Banking and Bill Pay

Global Banking and Bill Pay Global Banking and Bill Pay Quick Start User Guide 468 Industrial Way West Eatontown, NJ 07724 www.fafcu.com 2 Logging in Logging in to Global Banking is as easy as one, two, three. Just launch your web

More information

Release 2.0. Cox Business Online Backup Quick Start Guide

Release 2.0. Cox Business Online Backup Quick Start Guide Cox Business Online Backup Quick Start Guide Release 2.0 Cox Business Online Backup Quick Start Guide i IMPORTANT: You must notify Cox in advance if you would like to move or relocate your telephone Service.

More information

ClicktoFax Service Usage Manual

ClicktoFax Service Usage Manual ClicktoFax Service Usage Manual 1. Log in to Fax Service 2. Configure your account 3. Send a fax 4. Receive a fax/search for Faxes/View Faxes 5. Logout 6. Additional Support 1. Log into fax service: a.

More information

2013 Eon Technologies. 24 Banking Personal Internet Banking U S E R G U I D E

2013 Eon Technologies. 24 Banking Personal Internet Banking U S E R G U I D E 24 Banking Personal Internet Banking U S E R G U I D E CONFIDENTIALITY STATEMENT All materials on this document are protected as the copyrights, trademarks and/ or other intellectual properties owned by

More information

Instructions for Configuring Your Browser Settings and Online Security FAQ s. ios8 Settings for iphone and ipad app

Instructions for Configuring Your Browser Settings and Online Security FAQ s. ios8 Settings for iphone and ipad app Instructions for Configuring Your Browser Settings and Online Security FAQ s ios8 Settings for iphone and ipad app General Settings The following browser settings and plug-ins are required to properly

More information

Client Administrator Quick Reference Guide

Client Administrator Quick Reference Guide Client Administrator Quick Reference Guide Thank you for using ADP's ipaystatements to view your payroll information. Use this Quick Reference Guide to learn how to view your pay statement, understand

More information

Our website Internet Banking

Our website Internet Banking Our website Internet Banking A safe and efficient way of accessing your People s Choice Credit Union accounts, paying bills and transferring money. 1 Contents 1. Security, system requirements and cookies...3

More information

Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice.

Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the readme files,

More information

What s Inside. Welcome to Busey ebank

What s Inside. Welcome to Busey ebank What s Inside Security............................ Getting Started...................... 5 Account Access...................... 6 Account Detail...................... 7 Transfer Funds......................

More information

Learning Management System (LMS) Quick Tips. Contents LMS REFERENCE GUIDE

Learning Management System (LMS) Quick Tips. Contents LMS REFERENCE GUIDE Learning Management System (LMS) Quick Tips Contents Process Overview... 2 Sign into the LMS... 3 Troubleshooting... 5 Required Software... 5 Mobile devices are not supported... 5 Using the Check System

More information

ipko biznes Administrator s Guide

ipko biznes Administrator s Guide ipko biznes Administrator s Guide 1 1. GLOSSARY Client an entity that entered into e-banking agreement with the Bank. User a representative entitled to use e-banking services, that is a person appointed

More information

Mini-Guide for Using MyBRD Net

Mini-Guide for Using MyBRD Net Mini-Guide for Using MyBRD Net BANCA TA. ECHIPA TA Contents: 1. Introduction 2. Conditions of Use and Security 3. Accesing the MyBRD Net Service 4. Autentification and Transaction Signing 5. Main Menu

More information

Online Banking Features

Online Banking Features Online Banking Features Additional information on Online Banking, Mobile Banking, Money Desktop, and Remote Check Deposit can be found at TampaBayFederal.com Accounts Summary The Accounts tab will show

More information

Online account access

Online account access User guide Online account access The best way to manage your accounts, pay bills and stay connected to your finances. osufederal.com 800-732-0173 A quick and easy guide to online account access Table of

More information

Bitrix Site Manager ASP.NET. Installation Guide

Bitrix Site Manager ASP.NET. Installation Guide Bitrix Site Manager ASP.NET Installation Guide Contents Introduction... 4 Chapter 1. Checking for IIS Installation... 5 Chapter 2. Using An Archive File to Install Bitrix Site Manager ASP.NET... 7 Preliminary

More information

Getting Started with Mamut Online Desktop

Getting Started with Mamut Online Desktop // Mamut Business Software Getting Started with Mamut Online Desktop Getting Started with Mamut Online Desktop Contents Welcome to Mamut Online Desktop... 3 Getting Started... 6 Status... 23 Contact...

More information

Apple Bank Online Banking Guide

Apple Bank Online Banking Guide Apple Bank Online Banking Guide 24/7 Banking Financial Management Funds Transfer Bill Payment Convenient, Easy to Use Secure Table of Contents Online Banking Overview - Convenient, Easy, Secure 1 Registration

More information

Our website Internet Banking

Our website Internet Banking Our website Internet Banking A safe and efficient way of accessing your People s Choice Credit Union accounts, paying bills and transferring money. 1 Contents 1. Security, system requirements and cookies...3

More information

USER GUIDE WEB-BASED SYSTEM CONTROL APPLICATION. www.pesa.com August 2014 Phone: 256.726.9200. Publication: 81-9059-0703-0, Rev. C

USER GUIDE WEB-BASED SYSTEM CONTROL APPLICATION. www.pesa.com August 2014 Phone: 256.726.9200. Publication: 81-9059-0703-0, Rev. C USER GUIDE WEB-BASED SYSTEM CONTROL APPLICATION Publication: 81-9059-0703-0, Rev. C www.pesa.com Phone: 256.726.9200 Thank You for Choosing PESA!! We appreciate your confidence in our products. PESA produces

More information

Mellanox Online Renewal System- Frequently Asked Questions

Mellanox Online Renewal System- Frequently Asked Questions Mellanox Online Renewal System- Frequently Asked Questions The Frequently Asked Questions (FAQs) and their responses are grouped into categories. Please click on the topic that you would like to learn

More information

This guide provides information on installing, signing, and sending documents for signature with

This guide provides information on installing, signing, and sending documents for signature with Quick Start Guide DocuSign for Dynamics CRM Online 4.0 Published November 2015 Overview This guide provides information on installing, signing, and sending documents for signature with DocuSign for Dynamics

More information

For further support information, refer to the Help Resources appendix. To comment on the documentation, send an email to support@tk20.com.

For further support information, refer to the Help Resources appendix. To comment on the documentation, send an email to support@tk20.com. Technical Support and Product Information tk20.com Tk20 Corporate Headquarters 10801 MoPac Expressway, Suite 740, Austin, Texas 78759 USA Tel: 512-401-2000 For further support information, refer to the

More information

Contact Treasury Management Support: 866-563-1010 (toll free) Monday through Friday, 7:30 am 5:30 pm (Pacific Time) TreasuryManagement@umpquabank.

Contact Treasury Management Support: 866-563-1010 (toll free) Monday through Friday, 7:30 am 5:30 pm (Pacific Time) TreasuryManagement@umpquabank. Contact Treasury Management Support: 866-563-1010 (toll free) Monday through Friday, 7:30 am 5:30 pm (Pacific Time) TreasuryManagement@umpquabank.com Updated November 2013 - TreasuryPro 3.8 Contents Welcome...

More information

Configuring your email client to connect to your Exchange mailbox

Configuring your email client to connect to your Exchange mailbox Configuring your email client to connect to your Exchange mailbox Contents Use Outlook Web Access (OWA) to access your Exchange mailbox... 2 Use Outlook 2003 to connect to your Exchange mailbox... 3 Add

More information

Business Online. Quick Reference Guide

Business Online. Quick Reference Guide Business Online Quick Reference Guide . All rights reserved. This work is confidential and its use is strictly limited. Use is permitted only in accordance with the terms of the agreement under which it

More information

A guide to Internet Banking

A guide to Internet Banking A guide to Internet Banking 1 www.beyondbank.com.au Contents Getting Started Register for Internet Banking 3 Log in to Internet Banking 4 Using Internet Banking for the First Time 5 Setting up your Internet

More information

Quick Start Guide. DocuSign for Dynamics CRM Online 3.1.3. Overview. Published August 2015

Quick Start Guide. DocuSign for Dynamics CRM Online 3.1.3. Overview. Published August 2015 Quick Start Guide DocuSign for Dynamics CRM Online 3.1.3 Published August 2015 Overview This guide provides information on installing, signing, and sending documents for signature with DocuSign for Dynamics

More information

Volume FIRST WALKTHROUGH. The 10-Minute Guide to Using Newsletter Services. First Walkthrough: the 10-Minute Guide

Volume FIRST WALKTHROUGH. The 10-Minute Guide to Using Newsletter Services. First Walkthrough: the 10-Minute Guide Volume 1 FIRST WALKTHROUGH The 10-Minute Guide to Using Newsletter Services First Walkthrough: the 10-Minute Guide Table of Contents Step - 1... 3 Sign-up for an account... 3 Step 2... 4 Authenticate your

More information

Installing Oracle 12c Enterprise on Windows 7 64-Bit

Installing Oracle 12c Enterprise on Windows 7 64-Bit JTHOMAS ENTERPRISES LLC Installing Oracle 12c Enterprise on Windows 7 64-Bit DOLOR SET AMET Overview This guide will step you through the process on installing a desktop-class Oracle Database Enterprises

More information

DigitalPersona Privacy Manager Pro

DigitalPersona Privacy Manager Pro DigitalPersona Privacy Manager Pro DigitalPersona Privacy Manager Pro is a centrally-managed secure communication solution for businesses. It allows sensitive documents and communications to remain private,

More information

eadvantage Certificate Enrollment Procedures

eadvantage Certificate Enrollment Procedures eadvantage Certificate Enrollment Procedures Purpose: Instructions for members to obtain a digital certificate which is a requirement to conduct financial transactions with the Federal Home Loan Bank of

More information

Procedure for How to Enroll for Digital Signature

Procedure for How to Enroll for Digital Signature Procedure for How to Enroll for Digital Signature In Online Processing System getting to implement Digital Signature and Electronic Token for security and Authentication Purpose. For that bidder must have

More information

User's manual for OTPdirekt Internet Banking. v.1.0

User's manual for OTPdirekt Internet Banking. v.1.0 User's manual for OTPdirekt Internet Banking v.1.0 1 Contents General... 4 Log in... 4 Logging out... 4 Home page... 5 Accounts... 5 Accounts - Overview of movements... 6 Accounts - OTPdirekt transactions...

More information

BAILLIE GIFFORD. The Baillie Gifford Online Management Service (OMS) Further Information

BAILLIE GIFFORD. The Baillie Gifford Online Management Service (OMS) Further Information BAILLIE GIFFORD The Baillie Gifford Online Management Service (OMS) Further Information This factsheet has been designed to provide you with more information about some of the facilities available through

More information

Rabo Cash Management. Installation Guide. Guide content

Rabo Cash Management. Installation Guide. Guide content Installation Guide Rabo Cash Management The Rabo Financial Logistics Portal (RFLP) offers an integrated solution for liquidity and risk management and simplifies financial logistic processes. The Rabo

More information

ONLINE BANKING - FAQ -

ONLINE BANKING - FAQ - ONLINE BANKING - FAQ - About Hong Leong Connect services... 3 Registering for Hong Leong Connect Online Banking... 5 Login Hong Leong Connect Online Banking... 9 Manage My Accounts... 12 Payments & Transfers...

More information

Chapter A5: Creating client files and attaching bank accounts

Chapter A5: Creating client files and attaching bank accounts Chapter A5: Creating client files and attaching bank accounts This chapter is aimed at BankLink Administrators It covers the set up of your BankLink Practice clients. A BankLink Practice user needs BankLink

More information

Empathy. ITSI Online ebook Purchasing and Activation System

Empathy. ITSI Online ebook Purchasing and Activation System Empathy ITSI Online ebook Purchasing and Activation System Contents Overview Empathy Registration and Login What is Empathy? Getting Started: Registration and Login Empathy Account Creation (Registration)

More information

The IceWarp SSL Certificate Process

The IceWarp SSL Certificate Process IceWarp Unified Communications The IceWarp SSL Certificate Process Version 10.3 Printed on 26 November, 2010 Contents The IceWarp SSL Certificate Process 1 Choosing the Proper Certificate Type... 2 Creating

More information

IceWarp SSL Certificate Process

IceWarp SSL Certificate Process IceWarp Unified Communications IceWarp SSL Certificate Process Version 10.4 Printed on 26 June, 2012 Contents IceWarp SSL Certificate Process 1 Choosing the Proper Certificate Type... 2 Creating your

More information

Entrust Managed Services PKI Administrator Guide

Entrust Managed Services PKI Administrator Guide Entrust Managed Services PKI Entrust Managed Services PKI Administrator Guide Document issue: 3.0 Date of issue: May 2009 Copyright 2009 Entrust. All rights reserved. Entrust is a trademark or a registered

More information

Frequently asked questions.

Frequently asked questions. Frequently asked questions. What is Bath Online? Bath Online is the online savings service from Bath Building Society that provides you with 24-hour access to view your existing savings accounts and the

More information

ADFS Integration Guidelines

ADFS Integration Guidelines ADFS Integration Guidelines Version 1.6 updated March 13 th 2014 Table of contents About This Guide 3 Requirements 3 Part 1 Configure Marcombox in the ADFS Environment 4 Part 2 Add Relying Party in ADFS

More information

Online Banking Frequently Asked Questions

Online Banking Frequently Asked Questions HOME BANKING Q. What is Freedom's Home Banking? A. Freedom s Home Banking allows you to bank anywhere, at any time, electronically. Our system allows you to securely access your accounts by way of any

More information

Figure 1: Restore Tab

Figure 1: Restore Tab Apptix Online Backup by Mozy Restore How do I restore my data? There are five ways of restoring your data: 1) Performing a Restore Using the Restore Tab You can restore files from the Apptix Online Backup

More information

A Quick and Easy Guide to Business Online Banking. By Paul A. Murphy

A Quick and Easy Guide to Business Online Banking. By Paul A. Murphy A Quick and Easy Guide to Business Online Banking By Paul A. Murphy A Quick and Easy Guide to Business Online Banking Welcome Welcome! Whether you re at home, at work or on the road, we are here for you

More information

Ajera 7 Installation Guide

Ajera 7 Installation Guide Ajera 7 Installation Guide Ajera 7 Installation Guide NOTICE This documentation and the Axium software programs may only be used in accordance with the accompanying Axium Software License and Services

More information

Remedy ITSM Service Request Management Quick Start Guide

Remedy ITSM Service Request Management Quick Start Guide Remedy ITSM Service Request Management Quick Start Guide Table of Contents 1.0 Getting Started With Remedy s Service Request Management. 3 2.0 Submitting a Service Request.7 3.0 Updating a Service Request

More information

QUANTIFY INSTALLATION GUIDE

QUANTIFY INSTALLATION GUIDE QUANTIFY INSTALLATION GUIDE Thank you for putting your trust in Avontus! This guide reviews the process of installing Quantify software. For Quantify system requirement information, please refer to the

More information

Schools Remote Access Server

Schools Remote Access Server Schools Remote Access Server This system is for school use only. Not for personal or private file use. Please observe all of the school district IT rules. 6076 State Farm Rd., Guilderland, NY 12084 Phone:

More information

Employee Quick Reference Guide

Employee Quick Reference Guide Employee Quick Reference Guide Thank you for using ADP's ipaystatements to view your payroll information. Use this Quick Reference Guide to learn how to view your pay statements, W-2s, 1099s, and adjustments.

More information

Business Online Banking & Bill Pay Guide to Getting Started

Business Online Banking & Bill Pay Guide to Getting Started Business Online Banking & Bill Pay Guide to Getting Started What s Inside Contents Security at Vectra Bank... 4 Getting Started Online... 5 Welcome to Vectra Bank Business Online Banking. Whether you re

More information

Single Sign-On Administrator s Guide

Single Sign-On Administrator s Guide Single Sign-On Administrator s Guide Released 11/22/2013 About this Guide This guide is designed for the people who handle software administrative duties for their agency or organization, and have the

More information

Background Information

Background Information User Guide 1 Background Information ********************************Disclaimer******************************************** This is a government system intended for official use only. Using this system

More information

Fax User Guide 07/31/2014 USER GUIDE

Fax User Guide 07/31/2014 USER GUIDE Fax User Guide 07/31/2014 USER GUIDE Contents: Access Fusion Fax Service 3 Search Tab 3 View Tab 5 To E-mail From View Page 5 Send Tab 7 Recipient Info Section 7 Attachments Section 7 Preview Fax Section

More information

BT 24 User Manual 1. Useful information... 4 2. Application access... 6 2.1 First log into BT24... 6 2.2 Subsequent logins into BT 24... 6 2.

BT 24 User Manual 1. Useful information... 4 2. Application access... 6 2.1 First log into BT24... 6 2.2 Subsequent logins into BT 24... 6 2. BT 24 User Manual 1. Useful information... 4 2. Application access... 6 2.1 First log into BT24... 6 2.2 Subsequent logins into BT 24... 6 2.3 Password changing... 7 2.4 How I reset the password... 8 2.5

More information

Manual Rabo Corporate Connect Rabo Cash Management. Installation Manual

Manual Rabo Corporate Connect Rabo Cash Management. Installation Manual Manual Rabo Corporate Connect Rabo Cash Management Installation Manual Content 1 PREFACE 3 2 CONFIGURATION REQUIREMENTS 4 3 USB CARD READER INSTALLATION 5 4 INSTALLATION OF SAFENET DRIVERS 6 5 JAVA INSTALLATION

More information