Global Banking and Bill Pay

Transcription

1 Global Banking and Bill Pay Quick Start User Guide 468 Industrial Way West Eatontown, NJ

2 2 Logging in Logging in to Global Banking is as easy as one, two, three. Just launch your web browser, (Internet Explorer, or Netscape Navigator e.g.) and go to On the screen you will see the icon Global Banking. Click here to get to the login screen. Open your web browser and go to Click on this Global Banking icon to get started.

3 3 Getting Started Okay, you re ready to start banking online. Follow the steps below and you ll be managing your money online like a pro in minutes. There is no registration process necessary. All FAFCU members are automatically eligible. Enter your Member Number (remember to leave off the suffix and only enter your base account #) Your password is the last 4 digits of your Social Security # Note: One of our security measures is that if you or someone attempting to gain access to your account uses an invalid Member # and Password 3 times in a row, your Global Banking account will be locked. If this occurs, simply call option 5 and a member service specialist will unlock it.

4 4 Internet Banking Overview With Internet Banking from Global Banking it s safe, fast, and easy to manage your finances on your terms. Now you can take care of all your banking needs from home, work, or anywhere you have Internet access. Plus, you re not limited to business hours. Global Banking is available 24 hours, 7 days a week, for 365 days a year. Look at all you can do: Pay anyone, anytime, anywhere with a few clicks of the mouse Transfer funds anytime of the day or night See detailed views of your account activity, including transaction histories Schedule payments up to a year in advance of the due date Set up recurring payments to be made automatically at the frequency you specify Manage your money easily by downloading your account information directly into Quicken or Microsoft Money.

5 5 Account Information This page allows you a quick view of all your accounts. With Account Access, you can view your current deposit and loan balances, view several months of transaction history for each account and transfer funds between your accounts. This is a great reference and filing system. Gain information about any of your accounts by clicking here. Click the Printer Friendly button to make a hard copy of your account information Each account is underlined and is a link to more information about the account. Click on the account name for a more detailed listing of transaction history. (See next page)

6 6 Account History When you click on one of your accounts listed on the previous page, you will be shown a window with detailed information about that account. To download the displayed transaction history into Quicken or Microsoft Money, click here. Select a different date range for the transaction detail or to view a different account click here.

7 7 Account Transfer It s easy to transfer money from one of your statement accounts to another. Click on Account Transfer and you will be taken to a screen that resembles the one below. This will allow you to transfer funds between accounts. 1 Click on Transfers. 2 Enter the amount you wish to transfer. 3 Select the account you wish to transfer FROM. 4 Select the account you wish to transfer TO. 5 Click Transfer Funds to submit the transfer. You ll be taken to a confirmation page where you can double check all the details before completing the transfer.

8 8 Account Management One big benefit of Global Banking Account Access is your access to information about all of your accounts at any time. Management and maintenance of your accounts is much easier when they are right in front of you. Click on Online Forms for Address Changes. Click on User Options to customize pages, change or update your password or address.

9 9 Interface with Quicken or MS Money This page allows you to export your account information into either a QIF or OFX file format. To export your account information into Quicken or Microsoft Money follow the instructions found on the screen below. Choose which account you will want to export Enter the transaction period of time this account should include. Click here to download the data to your hard drive. Exporting account information is a feature of FAFCU s Global Banking service that will enable you to perform online transactions directly from within Personal Finance Management (PFM) software programs such as Microsoft Money and Intuit s Quicken or QuickBooks, without having to log on to First Atlantic FCU s website. FAFCU s Global Banking uses OFX (Open Financial Exchange). OFX is an Internet communication standard developed in conjunction with the Financial Services industry. OFX allows software running on your PC to communicate with First Atlantic FCU s databases using a secure, encrypted session.

10 10 Bill Pay Overview Online Bill Payment offers you convenience, cost-savings and best of all, time savings! No more buying stamps, making out checks and licking envelopes. Pay all your bills online anytime, anywhere just by logging into Global Banking and clicking on the Bill Payment icon. Simply click the Bill Payment icon to get started. Pay anyone, anytime, from anywhere. Payment history is automatically collected for you records. You choose the date you want your payment to be made up to a year in advance. Schedule recurring payments for regularly occurring bills. Edit or delete scheduled payments any time before a payment is processed To register for Online Bill Pay, you must review and accept the disclosure and complete the registration form. Within 3 days from being submitted electronically to FAFCU for processing, you will be able to use the service. Simply click the Bill Payment icon and when you see the screen above, you are ready to start paying bills online.

11 11 Payees A payee is any person or company that you pay, including your utility company, your landlord, or even your babysitter anyone to whom you would normally send a check. The page below lists a sample set of payees. Click Payees icon to view your Payees Payment Type lists method of Bill Payment. From this menu bar you can launch into one of the four main functional areas. See the next page for further details. Clicking the payee name will display detailed information about the payee. This includes account #, address, telephone #, and payment type.

12 12 Payee Setup From the Payees window you can access the window shown below to setup your list of payees. It only takes a minute to set up new payees. Add Payee allows you to create a new payee by searching an electronic database or adding the payee manually. Enter your payee name and the state and our database will do a nationwide search for that payee s information. Click here and the window shown on the next page will open allowing you to fill in the information fields yourself.

13 13 Payee Setup If you are paying a merchant not listed in our database or an individual such as your babysitter, you will need to add them manually by clicking Add Payee Manually. Fill out the fields with your payee s name, payment or billing address, and phone number and enter your account #. You must also give your payee a nickname that will help you easily identify them when scheduling payments. The nickname does not appear on the check. When you have completed the requested information fields, click the Add Payee button and they will be added to your payee list.

14 14 Scheduling Payments Use this feature to make payments to a payee just like writing a check! Specify the payment as either a single or recurring payment. Payees are listed by name, account number and payment type. Payee is listed by name and Account # Payment Type is listed as either electronic or check Enter the payment amount Click the Recurring Date button to specify one of seven recurring payment frequencies. (See next page) Our new built-in calendar function makes scheduling payments a snap! When you are done specifying payments, a single click presents confirmation of all your scheduled payments.

15 15 Scheduling Payments When you have a payee who will receive payments on a recurring basis (i.e. your car payment) you can create a recurring payment for that payee. Click the Recurring Date button on the previous page and the window below will appear. Choose recurring payments options from the pull-down menu items, for day, month etc. Specify if this is a single or recurring payment.

16 16 Scheduling Payments After selecting the payment frequency, click OK and you will be returned to the screen below: Click the Schedule Payments button and a confirmation screen will appear like below. Once you verify that the payment information is correct, click the OK button. The next screen will give you a confirmation # for a successful scheduling and prompt you to continue.

17 17 Schedule Payments Make Edits and Deletions to your payee schedule by following these steps. Check the box in front of the Payee you want to edit Click on the function you wish to perform from the menu bar at the bottom of your screen. This EDIT PAYEE page will come up This window will allow you to edit payments to the account selected

18 18 Payment History By clicking the View Payments button, you will be shown a listing of the payee s scheduled future and historical payments. You ll have the option to edit, delete, or schedule new payments. (Note: If you delete a payee, you have also deleted the history) All payment transactions are listed in columns and by classification. Notice the type of payment: R is recurring, S is single To make a revision to any payment, first click in the box in front of the Payee. Then click on any of the options listed at the bottom of the screen. To change the date range of the payment history, enter a new range and click View Payments.

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