THE 2011 HAYS SALARY GUIDE

THE 2011 HAYS SALARY GUIDE

WE SHAPE THE PROFESSIONAL LIVES OF INDIVIDUALS AND THE SUCCESS OF THE ORGANISATIONS IN WHICH THEY WORK 150,000 CVs per day are analysed by HAYS consultants worldwide 20,000 hours per day is the time we spend on meetings with Clients and Candidates 300,000 Candidates developed professionally thanks to HAYS during the last year

CONTENTS 5 Introduction 6 Finance & Accountancy / Legal Services & Taxes 8 Construction, Property & Energy 10 IT & Telecommunications 12 Manufacturing, Procurement & Logistics 14 Pharmacy & Medical Devices 16 Sales & Marketing 18 Retail 19 Office Support, HR & Call Centre 20 Business Services 23 About HAYS Poland THE 2011 HAYS POLAND SALARY REPORT 3

The grip of 2009 crisis has softened in the current year on the Polish specialists and managers labour market. In the first half of 2011, we observed a significant increase in the number of orders, reviving of previously shelved recruitment projects and an elevated number of open positions show that the labour market has returned to normal at a higher pace. In 2011 employers were no longer holding back from recruiting new employees because of the economic situation. International recruitment company HAYS Poland prepared a salary report based on the projects carried out in selected voivodeships in the first half of 2011. Wages are becoming more stable, although in many sectors, employers remain cautious about raising wages due to the difficult experience gained during the economic downturn, However, in some industries, we can observe definite signs of recovery, growth of financial expectations of candidates and thus an increase in the wage levels offered by companies. Michał Młynarczyk Managing Director CEE HAYS Recruiting Experts Worldwide Those who can count on higher wages are invariably the employees of the pharmaceutical, IT, financial and industrial construction industries. The pharmaceutical industry continues to offer the highest levels of wages and the widest range of non-wage benefits. In this industry, the economic crisis has not affected the level of salaries and the number of vacancies available on the market as much as in other industries. Employers are aware of the necessity to raise pay ranges if they want to attract qualified employees from the IT industry, particularly in the area of programming positions where the demand for such employees is enormous. In the last six months, we could notice a significant increase in salaries of professionals and managers in the IT and telecommunications sectors. At the same time, in recent months, there was an increased demand for traders who know the IT industry. Lack of investment in IT infrastructure over the past two years is the reason why the companies must now catch up and why they plan a lot of investments for the next few quarters. Salaries in industrial construction in the first half of the year 2011 increased on average by 15% compared to the first quarter of 2010. The biggest changes could be seen in the case of work managers, site managers and project managers. The level of wages in financial sector is gradually increasing as well. In the recent years, we could also observe an increase in wages for positions of financial analyst and financial auditor. Industries in which wages for these positions have risen notably include FMCG (fast moving consumer goods), real estate, manufacturing and media. We hope that you find the information included both interesting and useful. Michał Młynarczyk Managing Director CEE HAYS Recruiting Experts Worldwide HAYS Poland salary overview presents data based on gross monthly salaries in PLN (full time). The analysis is based on the recruitment projects carried out by HAYS Poland in selected voivodeships in the first half of 2011.

Finance & Accountancy / Legal Services & Taxes FINANCE AND ACCOUNTANCY Recently, we could observe an increase in wages for positions of financial analyst and financial controller. Industries in which wages have risen notably include FMCG, real estate, manufacturing and media. The level of wages in the financial sector gradually increases. The level of wages in the area of controlling and financial analyses has increased by an average of one thousand PLN gross per month, while in the audit sector about seven hundred PLN gross per month. Financial expectations of candidates at all levels are rising. The demand for accountants increases in companies in the energy industry. These are usually companies just entering the Polish market. Therefore, recruitment is usually associated with creating a new team from scratch or with expanding the existing departments. Employers pay attention to the studies completed by the candidates. Graduates from the more famous and renowned universities are more often invited to job interviews and receive job offers, but do not earn more than graduates from the less preferred universities. Only the license of a certified auditor, ACCA, CIMA and CPA allow obtaining higher earnings. Manager with an MBA degree usually has much higher financial expectations, but the employers do not always meet those expectations. The financial terms offered by companies with foreign and Polish capital are similar (with gentle upward trend in foreign companies), but the Polish companies at a similar level of remuneration do not offer additional nonwage benefits, and if so, to a lesser extent. BANKING AND INSURANCE In banking and insurance, there are no significant changes in the level of wages. Banking employees, whose wages were reduced during the crisis, despite the stabilisation on the market, very often has not yet been restored to their pre-crisis wages. The importance of purchasing departments and sales departments grows, resulting in more vivid employers interest in specialists with expertise in these areas. It is also related to the rising expectations of candidates, especially experts in sales. The level of remuneration offered is highly influenced by the knowledge of foreign languages, and completed courses and certificates. Specialists who are certified by ACCA, CIA or CFA can count on higher wages. For example, the salary of an actuary could rise by up to several tens of percent after passing actuarial examinations, just like the salary of an investment banking manager after passing the CFA. LEGAL SERVICES AND TAXES Compared to the crisis, recently, there has been an increase in the level of remuneration on the legal services market. Currently, candidates with extensive experience receive several attractive job offers at a time, their financial expectations are growing, and with them, automatically, the level of wages on the labour market. The salary is dependent on the sector and the area of law: the employees of banking, capital markets, energy industries can count on higher salaries. There is an increasing demand for in-house lawyers, as a result of cost reduction and withdrawal of employers from the outsourced services of law firms. On the other hand, the trend of high demand for lawyers specialising in M&A, capital markets, energy and real estate continues. Observing network law firms, it can be clearly seen that there is a growing demand for trainees and junior lawyers (as opposed to Associates or Senior Lawyers). The level of the financial expectations is undoubtedly influenced by licenses of Legal Adviser/Attorney or Tax Adviser. Even starting the apprenticeship for a legal advisor/lawyer raises the financial expectations of the candidates. In addition, some employers pay attention to the type of studies completed (state universities preferred), studies abroad and student exchanges, during which graduates gain international experience, at the same time perfecting their knowledge of the foreign language. Studies of British or American Law conducted in English are also highly regarded, as in addition to the knowledge of the laws, graduates learn legal English. Masovian Voivodeship Lesser Poland Voivodeship Lower Silesian Voivodeship CFO / Board Member 35 000 25 000 50 000 35 000 20 000 50 000 30 000 20 000 40 000 Finance Manager 16 000 13 000 20 000 15 000 10 000 20 000 16 000 12 000 20 000 Finance Controller 13 000 10 000 16 000 10 000 6 000 15 000 12 000 8 000 16 000 Financial Analyst 9 000 6 000 12 000 7 000 4 500 9 000 7 000 5 000 11 000 Internal Auditor 8 000 6 500 12 000 8 000 5 000 11 000 8 000 5 000 12 000 Accountant 5 500 4 500 6 500 4 500 2 500 5 000 4 500 3 000 6 000 Independent Accountant 7 000 6 000 8 500 6 000 5 000 7 000 5 500 4 000 7 000 Chief Accountant 13 000 12 000 17 000 12 000 10 000 16 000 13 000 10 000 16 000 Retail Office Manager 8 000 6 000 12 000 7 000 5 500 10000 7 000 5 000 10 000 Leasing Specialist 6 000 3 000 9 000 5 000 3 000 8 000 5 000 4000 9 000 Claim Analyst 6 000 4 500 10 000 5 000 4 000 6 000 5 000 4 000 8 000 Actuarial Analyst 8 000 6 500 9 000 7 000 6 000 9 000 5 000 4 000 6 500 Actuary 15 000 9 000 30 000 12 000 10 000 20 000 12 000 8 000 20 000 Life Underwriter 7 000 6 000 10 000 6 000 5 000 7 000 6 000 5 000 10 000 THE 2011 HAYS POLAND SALARY REPORT 6

Masovian Voivodeship Lesser Poland Voivodeship Lower Silesian Voivodeship Underwriter 6 000 5 000 8 000 5 000 4 500 6 500 5 000 4 000 8 000 Claim Specialist 6 000 4 500 8 000 5 500 4 000 7000 5 000 4 000 7 000 Securities Broker 12 000 5 000 25 000 4 500 3 000 7 000 6 000 5 000 8 000 Investment Analyst 8 000 6 000 15 000 6 000 4 500 9 000 6 000 4 500 8 000 Manager Capital Markets 15 000 12 000 30 000 13 000 10 000 20 000 14 000 11 000 25 000 Tax Advisor 12 000 9 000 18 000 11 000 9 000 14 000 11 000 9 000 14 000 Legal Advisor / In-house Lawyer (1 3 years of experience) 15 000 10 000 18 000 11 000 8 500 14 000 8 000 6 000 12 000 Legal Department Manager 27 000 17 000 40 000 24 000 14 000 35 000 18 000 12 000 26 000 Junior Lawyer / Legal Trainee (1 2 years of experience) (law firm) 5 500 3 500 8 000 5 000 3 000 7 000 3 000 2 000 3 500 Lawyer / In-house (No permissions / apprenticeship) 12 000 8 000 14 000 5 000 4 000 8 000 5 000 4 000 8 000 Legal Advisor / Associate (more than 3 years of experience) 17 000 12 000 24 000 9 000 5 000 12 000 6 500 4 500 7 500 Senior Lawyer / Law Firm 25 000 15 000 35 000 21 000 12 000 26 000 8 000 6 000 10 000 Tax Manager 22 000 15 000 28 000 18 000 15 000 25 000 18 000 15 000 25 000 Tax Specialist 7 000 6 000 10 000 7 000 4 500 10 000 6 000 4 500 9 000 Silesian Voivodeship Pomerania Voivodeship Greater Poland Voivodeship CFO / Board Member 30 000 20 000 45 000 35 000 20 000 45 000 30 000 20 000 45 000 Finance Manager 19 000 12 000 20 000 15 000 10 000 20 000 16 000 12 000 20 000 Finance Controller 12 000 8 000 15 000 10 000 6 000 15 000 12 000 8 000 16 000 Financial Analyst 6 500 5 000 9 000 7 000 4 500 10 000 7 000 5 000 11 000 Internal Auditor 8 000 6 500 11 000 8 000 5 000 12 000 8 000 5 000 12 000 Accountant 3 500 2 800 5 000 4 000 2 500 5 000 4 500 3 000 6 000 Independent Accountant 5 500 4 000 7 000 5 500 4 500 7 000 5 000 4 000 8 500 Chief Accountant 12 000 9 000 14 000 11 000 8 000 16 000 13 000 11 000 16 000 Retail Office Manager 5 000 4 500 6 500 5 000 4 500 7 000 7 000 5 000 10 000 Leasing Specialist 5 000 3 000 8 000 5 000 3 000 8 000 5 000 3 000 9 000 Claims Analyst 4 500 4 000 5 000 4 000 3 500 5 000 5 000 4 000 8 000 Actuarial Analyst 6 000 5 000 6 500 6 000 5 500 7 000 5 000 4 000 6 500 Actuary 12 000 10 000 20 000 10 000 8 000 20 000 9 000 6 000 12 000 Life Underwriter 6 000 5 000 7 000 6 000 5 000 7 000 6 000 5 000 10 000 Underwriter 5 000 4 500 6 500 5 000 4 500 6 500 5 000 4 500 7 000 Claim Specialist 4 000 3 000 6 000 4 000 3 000 6 000 5 000 4 000 6 500 Securities Broker 4 500 4 000 7 000 4 500 3 000 7 000 6 000 5 000 8 000 Investment Analyst 6 000 4 000 8 000 6 000 4 500 8 000 6 000 4 500 8 000 Manager Capital Markets 11 000 9 000 22 000 11 000 9 000 20 000 13 000 10 000 20 000 Tax Advisor 11 000 9 000 14 000 11 000 9 000 14 000 11 000 9 000 14 000 Legal Advisor / In-house Lawyer 10 000 7 000 12 000 10 000 7 000 12 000 8 000 6 000 12 000 Head of Legal Department 18 000 12 000 26 000 24 000 12 000 35 000 18 000 12 000 26 000 Junior Lawyer / Legal Trainee 4 000 3 000 7 000 5 000 3 000 8 000 3 000 2 000 3 500 Lawyer / In-house 5 000 4 000 8 000 5 000 4 000 8 000 5 000 4 000 8 000 Lawyer / Associate 6 000 4 000 7 000 12 000 10 000 15 000 6 500 4 500 7 500 Senior Lawyer/ Law Firm 7 500 5 500 9 500 11 000 8 000 15 000 8 000 6 000 10 000 Tax Manager 13 000 15 000 22 000 18 000 15 000 22 000 20 000 15 000 26 000 Tax Specialist 6 500 4 500 9 000 6 500 5 500 9 000 6 000 4 500 9 000 THE 2011 HAYS POLAND SALARY REPORT 7

Construction & Property CONSTRUCTION Salaries in the building construction industry in the first half of the year 2011 increased on average by 15% compared to the first quarter of 2010. The biggest changes can be seen in the case of work managers, site managers and project managers. Due to the increasing number of contracts and increased demand for candidates with experience in building construction, we have also observed increasing expectations of the candidates in the areas of management of works (building construction, water, sewage and electrical systems), construction sites, projects and contracts. The highest wage levels are traditionally offered by companies with foreign capital, but the candidates looked for constructions that are to bring high returns can count on wages significantly above the market average even in Polish companies. Engineering staff of design offices and engineering consulting firms has not experienced any noticeable increase in wages in the first half of 2011 compared to the same period in 2010. Despite some improvement on the labour market for the engineering and construction sectors in terms of the number of vacancies offered, it will not be possible to speak about a clear trend in the level of salaries until the next year. However, even now we can observe certain stiffening of the expectations of candidates and their lower propensity to consider less financially attractive jobs. Higher wages are traditionally observed in private enterprises with foreign capital operating in large cities. In the construction industry, an MBA can be considered as an asset at higher managerial positions, but it certainly is not the primary criterion. What is much more popular among engineers are courses and studies related to project management methodology. We also observe an increased interest among companies in professionals authorised to carry out ecologic certification of buildings. REAL ESTATE Remuneration of employees in the real estate industry is growing slowly. The most wanted are experts specializing in areas such as commercial leasing or development projects management, working on positions such as: Development Manager, Leasing Manager, etc. Changes in the level of wages are due primarily to unfreezing of a number of projects suspended as a result of the crisis and the need to conduct rerecruitment for the impoverished departments. Also the sales department of housing developers and development departments at network clients are developing. High hopes on the market are also associated with asset management, particularly related to investment funds. Additionally completed courses or postgraduate studies constitute an advantage for the candidate, but do not affect the height of the proposed salary. In real estate, the trend continues for higher wages to be offered in private companies with foreign capital. Real estate market may undergo quite an interesting period in the next six months if the rumours of mergers of some of the leading players on the market prove to be correct. Polish managers and specialists will be able to expect various personnel reshufflings, and above all new professional challenges. ENERGY In the energy industry, we can observe growing importance of engineers with experience in project management based on FIDIC procedures and having experience in energy construction. Also specialist from the shale gas exploration industry and experts on environmental and administrative permits enjoy a more vivid interest of employers. Regardless of the location of specialists with similar experience and education can expect remuneration at a similar level. Masovian Voivodeship Lesser Poland Voivodeship Lower Silesian Voivodeship Architecture and Construction Junior Architect 3 500 3 000 5 000 4 000 3 000 5 000 3 500 3 000 5 000 Architect 8 000 6 000 12 000 6 500 5 500 9 000 7 500 5 500 11 000 Senior Architect / Team Leader 14 000 10 000 17 000 14 000 10 000 17 000 13 000 9 000 16 000 Technical Director 22 000 18 000 30 000 12 000 9 000 25 000 15 000 12 000 25 000 Site Supervisor 9 000 6 000 12 000 7 000 4 500 10 000 6 500 4 500 10 000 Site Engineer 4 500 3 500 7 500 4 500 3 500 7 000 5 000 4 000 7 000 Site Manager 12 000 7 000 15 000 10 000 7 000 15 000 10 000 5 500 14 500 Works Manager 8 000 6 000 10 000 8 000 6 000 10 000 8 000 6 000 10 000 Project Manager 16 000 12 000 25 000 12 000 8 000 22 000 12 000 8 000 20 000 Quantity Surveyor 9 000 8 000 15 000 8 000 5 000 12 000 7 000 5 000 9 000 Tender Specialist cube 8 000 5 000 10 000 5 000 4 000 8 000 4 500 4 000 8 000 Tender Specialist roads 9 000 6 000 13 000 5 000 4 000 8 000 4 500 4 000 8 000 FIDIC Specialist / Claim 12 000 9 000 20 000 12 000 9 000 20 000 12 000 9 000 20 000 Road Laboratory Specialist 5 000 3 000 7 000 5 000 3 000 7 000 4 500 2 500 7 000 Designer 9 000 6 000 14 000 9 000 5 500 13 000 8 000 5 000 13 000 Designer Assistant 4 000 2 500 7 000 4 000 2 500 6 500 3 500 2 500 6 500 Real Estate Shopping Mall Manager 15 000 12 000 18 000 15 000 12 000 18 000 14 000 12 000 17 000 Development Manager 18 000 15 000 25 000 15 000 10 000 25 000 14 000 12 000 20 000 THE 2011 HAYS POLAND SALARY REPORT 8

Masovian Voivodeship Lesser Poland Voivodeship Lower Silesian Voivodeship Expansion Specialist 12 000 8 000 15 000 10 000 7 000 12 000 10 000 7 000 12 000 Leasing Manager 15 000 10 000 20 000 15 000 10 000 18 000 12 000 10 000 18 000 Residential Sales Manager 12 000 8 000 15 000 10 000 8 000 15 000 9 000 7 000 14 000 Asset Manager 20 000 15 000 25 000 20 000 15 000 25 000 20 000 15 000 25 000 Facility Manager 12 000 8 000 15 000 8 000 6 000 15 000 8 000 6 000 13 000 Property Manager 15 000 8 000 15 000 10 000 8 000 15 000 10 000 8 000 15 000 Valuation Specialist 7 000 10 000 15 000 7 000 10 000 15 000 7 000 10 000 15 000 Power Industry Permitting Specialist Oil & Gas 9 000 7 000 15 000 7 000 7 000 15 000 7 000 7 000 15 000 Geologist Oil & Gas 9 000 7 500 12 000 9 000 7 000 12 000 9 000 7 000 12 000 Drilling Manager 27 000 10 000 40 000 25 000 10 000 40 000 25 000 10 000 40 000 Project Manager Biogas 15 000 13 000 23 000 15 000 13 000 23 000 15 000 13 000 23 000 Development Director Biogas 20 000 15 000 25 000 17 000 15 000 25 000 17 000 15 000 25 000 Wind Project Developer 15 000 7 000 20 000 10 000 6 000 12 000 12 000 7 000 25 000 Commissioning Engineer 11 000 7 000 15 000 8 000 7 000 12 000 8 000 7 000 12 000 Electrical & IC Supervisor 10 000 7 000 15 000 8 000 5 000 14 000 10 000 8 000 12 000 Piping & Mechanical Supervisor 10 000 7 000 15 000 10 000 7 000 15 000 10 000 7 000 15 000 Silesian Voivodeship Pomerania Voivodeship Greater Poland Voivodeship Architecture and Construction Junior Architect 3 500 3 000 5 000 2 700 2 000 3 500 2 700 2 000 3 500 Architect 7 000 5 000 11 000 5 500 3 500 7 000 5 500 3 500 7 000 Senior Architect / Team Leader 13 000 9 000 16 000 10 000 8 000 15 000 10 000 8 000 15 000 Technical Director 15 000 9 000 20 000 20 000 9 000 27 000 20 000 9 000 27 000 Site Supervisor 7 000 4 500 9 000 8 000 4 500 12 000 8 000 4 500 12 000 Site Engineer 4 500 3 500 7 000 3 000 2 500 4 000 3 000 2 500 4 000 Site Manager 10 000 6 000 16 000 10 000 7 000 14 000 10 000 7 000 14 000 Works Manager 8 000 5 500 13 000 7 500 4 500 10 000 7 500 4 500 10 000 Project Manager 12 000 9 000 15 000 12 000 10 000 20 000 12 000 10 000 20 000 Quantity Surveyor 6 000 4 500 12 000 8 000 6 000 11 000 8 000 6 000 11 000 Tender Specialist cube 5 000 3 500 8 000 7 000 4 000 9 000 7 000 4 000 9 000 Tender Specialist roads 5 000 3 500 8 000 4 000 3 000 5 000 4 000 3 000 5 000 FIDIC Specialist / Claim 12 000 9 000 20 000 8 000 8 000 12 000 8 000 8 000 12 000 Road Laboratory Specialist 4 500 3 000 8 000 2 000 2 000 5 000 2 000 2 000 5 000 Designer 8 000 5 000 13 000 7 000 5 000 11 000 7 000 5 000 11 000 Designer Assistant 3 500 2 500 6 500 3 000 2 000 6 000 3 000 2 000 6 000 Real Estate Shopping Mall Manager 14 000 12 000 17 000 12 000 8 000 15 000 12 000 8 000 15 000 Development Manager 15 000 10 000 25 000 15 000 12 000 20 000 15 000 12 000 20 000 Expansion Specialist 10 000 8 000 13 000 8 000 5 000 12 000 8 000 5 000 12 000 Leasing Manager 12 000 9 000 18 000 12 000 10 000 15 000 12 000 10 000 15 000 Residential Sales Manager 9 000 7 000 14 000 8 000 5 000 10 000 8 000 5 000 10 000 Asset Manager 20 000 15 000 25 000 20 000 15 000 20 000 20 000 15 000 20 000 Facility Manager 8 000 5 000 12 000 8 000 5 000 12 000 8 000 5 000 12 000 Property Manager 10 000 8 000 12 000 8 000 6 000 10 000 8 000 6 000 10 000 Valuation Specialist 7 000 10 000 15 000 7 000 6 000 10 000 7 000 6 000 10 000 Power Industry Permitting Specialist Oil & Gas 9 000 7 500 12 000 9 000 7 500 12 000 9 000 7 500 12 000 Geologist Oil & Gas 9 000 7 500 12 000 9 000 7 500 12 000 9 000 7 500 12 000 Drilling Manager 27 000 10 000 40 000 27 000 10 000 40 000 27 000 10 000 40 000 Project Manager Biogas 13 000 10 000 18 000 13 000 10 000 18 000 13 000 10 000 18 000 Development Director Biogas 18 000 15 000 22 000 18 000 15 000 22 000 18 000 15 000 22 000 Wind Project Developer 15 000 10 000 20 000 12 000 6 000 15 000 12 000 6 000 15 000 Commissioning Engineer 12 000 8 000 14 000 10 000 6 000 12 000 10 000 6 000 12 000 Electrical & IC Supervisor 9 000 6 000 12 000 9 000 5 000 12 000 9 000 5 000 12 000 Piping & Mechanical Supervisor 10 000 8 000 16 000 9 000 5 000 12 000 9 000 5 000 12 000 THE 2011 HAYS POLAND SALARY REPORT 9

IT & Telecommunications IT AND TELECOMMUNICATIONS In the last six months, we could notice a significant increase in the salaries of professionals and managers in the IT and telecommunications industry. Employers are aware of the necessity to raise the pay ranges if they want to attract qualified employees from the IT industry, particularly in the area of programming positions, where the demand for such employees is enormous. The effects of the crisis were most acutely felt by the sector related to the sale of IT solutions (software and hardware). At the moment, however, we can observe an increased demand for traders. Lack of investments in IT infrastructure over the past two years now requires the companies to catch up, and that is why they need skilled employees. Firms increase their IT teams, or create new ones. Employers most frequently look for specialists in e-commerce solutions. This is related to the growing importance of the Internet as a tool for communication with clients. Companies are developing new solutions, such as Internet banking, online payments, etc., mainly seeking programmers with knowledge of JAVA, J2EE, or SharePoint. Also persons with knowledge of the Cognos platform, Oracle databases and solutions offered by IBM could count on more offers. The smallest number of vacancies is directed to managers, but to some extent it is associated with generally lower rotation on these positions. The level of remuneration is influenced by each received diploma or certificate. A person whose experience is supported by a passed examination can count on a higher salary. However, candidates may fall into a trap in this regard: it happens that the financial expectations of a person holding, for example, a doctorate and not having much experience are much higher than those of other candidates. However, the labour market quickly verifies excessive expectations. Graduates from technical schools can expect more interest from employers than those with a university diploma. Meanwhile, graduates from the most recognized business schools are sought primarily for business analysts positions. THE 2011 HAYS POLAND SALARY REPORT 10

Masovian Voivodeship Lesser Poland Voivodeship Lower Silesian Voivodeship Java Developer 10 000 5 000 18 000 7 500 4 000 15 000 7 000 4 500 9 000 C++ Developer 8 000 4 500 15 000 6 000 4 000 9 000 5 500 4 000 6 500.NET Developer 9 000 5 500 16 000 7 000 4 000 10 000 6 000 4 500 7 000 SQL Developer 8 000 6 000 16 000 6 000 4 000 9 000 6 500 6 000 8 000 Application Architect/Designer 18 000 14 000 25 000 14 000 9 000 23 000 8 000 7 000 12 000 System Administrator 7 000 4 500 15 000 6 000 4 000 12 000 5 000 3 000 10 000 Database Administrator 7 000 4 500 15 000 6 000 4 000 12 000 5 000 3 000 12 000 Network Administrator 6 500 4 000 14 000 5 500 3 500 10 000 5 000 3 500 7 500 System Analyst 8 000 6 000 15 000 5 000 4 000 10 000 8 000 7 000 12 000 IT Business Analyst 12 000 9 000 20 000 6 000 4 500 9 000 12 000 10 000 16 000 Project Manager 14 000 12 000 25 000 10 000 7 000 15 000 9 000 6 000 15 000 Network Security Engineer 12 000 7 000 18 000 5 000 3 000 9 000 8 000 5 000 10 000 Technical Support Engineer 5 500 3 500 10 000 4000 3000 6 000 3 500 3 000 5 000 IT Manager/IT Director 18 000 10 000 40 000 11 000 6 000 25 000 10 000 6 000 25 000 CRM/ERP Consultant 14 000 10 000 30 000 11 000 6 000 25 000 12 000 8 000 22 000 WEB Designer 8 000 5 500 13 000 6 000 4 000 9 000 4 800 3 000 6 800 Sales Support Consultant (presales) 12 000 9 000 22 000 8 000 4 000 12 000 8 000 3 500 9 000 Sales Specialist (basic salary) 11 000 6 000 15 000 6 000 3 000 10 000 10 000 5 000 13 000 Key Account Manager (basic salary) 14 000 10 000 25 000 12 000 9 000 25 000 12 000 6 500 16 000 Silesian Voivodeship Pomerania Voivodeship Greater Poland Voivodeship Java Developer 5 500 3 000 14 000 6 000 4 000 14 000 7 000 4 000 10 000 C++ Developer 5 500 3 000 14 000 6 000 4 000 12 000 5 500 4 000 8 000.NET Developer 5 500 3 000 13 000 5 000 3 000 10 000 6 000 4 000 9 000 SQL Developer 4 300 3 000 8 000 5 000 3 000 9 000 5 000 4 000 9 000 Application Architect/Designer 13 000 9 000 16 000 10 000 8 000 15 000 11 000 9 000 15 000 System Administrator 6 000 4 500 10 000 5 500 3 000 12 000 5 000 3 000 10 000 Database Administrator 6 000 4 500 10 000 5 500 3 500 12 000 5 000 3 000 12 000 Network Administrator 5 000 4 000 9 000 4 500 3 000 9 000 5 500 3 500 9 000 System Analyst 7 500 4 500 12 000 5 500 3 500 11 000 5 000 4 000 8 000 IT Business Analyst 7 500 4 500 12 000 7 000 4 500 15 000 7 000 4 500 10 000 Project Manager 10 000 7 500 20 000 10 000 7 000 18 000 9 000 6 000 14 000 Network Security Engineer 5 000 3 000 9 000 5 000 3 000 9 000 5 000 4 000 8 000 Technical Support Engineer 5 000 3 000 10 000 5 000 3 000 10 000 5 000 4 000 6 000 IT Manager/IT Director 12 000 7 500 22 000 12 000 6 000 30 000 10 000 6 500 25 000 CRM/ERP Consultant 10 000 7 000 22 000 11 000 6 000 25 000 13 000 8 000 20 000 WEB Designer 5 000 3 000 10 000 4 500 2 500 9 000 5 000 4 000 8 000 Sales Support Consultant (presales) 7 000 3 500 10 000 6 000 4 000 10 000 6 000 4 000 7 000 Sales Specialist (basic salary) 6 000 3 000 12 000 5 000 3 500 10 000 4 000 3 500 12 000 Key Account Manager (basic salary) 6 000 4 000 9 000 5 000 4 000 9 000 5 000 4 000 9 000 THE 2011 HAYS POLAND SALARY REPORT 11

Manufacturing, Procurement & Logistics MANUFACTURING In the manufacturing sector, there were no significant changes in wages as regards middle and senior management positions in manufacturing, purchases and logistics in the first half of 2011 as compared to the same period in 2010. There are recruitment projects with an increased budget designated for a given position, but these are individual cases associated rather with specific requirements, job location and other market conditions. What is noticeable, however, is the increase in recruitment in the areas of manufacturing, purchases and logistics, which in the long term can result in changes in the expectations of candidates. Part of the new positions are a freshly created vacancies, others, however, are due to the dusting off of previously shelved projects (e.g. for Project Managers, Project Engineers, Engineers for new start-ups, etc.). PROCUREMENT AND LOGISTICS Along with the changing economic situation, we see a significant recovery on the labor market. Candidates can choose between several job offers. This situation results in an increase of the financial expectations of candidates with respect to the new employer, who pay more attention when choosing a suitable offer. As for the demands of employers, for positions in the area middle and senior management in manufacturing, purchases and logistics, the most valued characteristics are experience in a given industry and knowledge of English. In the case of positions related to quality and occupational safety, candidates with knowledge of English can usually count on higher salaries. Better working conditions and opportunities for development will be obtained by persons engaged in production management, who in addition to knowledge and experience, develop their soft skills, such as human resource management, motivation and interpersonal skills. As regards positions such as constructor/designer, candidates certified to use specialized programs, i.e. Catia, Nastran or Solid Edge, are highly valued and better paid. The number of new positions in the area of purchases is increasing. Purchasing departments started to be more valued by employers, who noticed that a good buyer can make big savings in the organization. Another area of increased demand for employees is logistics, where after a period of slowdown employers recruit more often and more willingly. Masovian Voivodeship Silesian Voivodeship Position Most frequent Minimum Maximum Most frequent Minimum Maximum Manufacturing Plant Manager (more than 100 people) 25 000 17 000 35 000 20 000 18 000 35 000 Plant Manager (up to 100 people) 16 000 14 000 18 000 15 000 14 000 18 000 Production Director 18 000 16 000 25 000 18 000 16 000 20 000 Production Manager 12 000 10 000 15 000 12 000 10 000 14 000 Shift Manager 8 000 6 500 10 000 7 000 6 500 8 000 Production Planner 7 000 5 000 9 000 5 500 4 500 6 500 Engineering Manager 15 000 14 000 17 000 15 000 11 000 17 000 Project Manager 15 000 10 000 18 000 15 000 11 000 17 000 Project Engineer 7 000 6 000 8 000 6 500 6 000 8 000 Maintenance Department Manager 12 000 8 000 18 000 12 000 10 000 14 000 Maintenance Engineer 6 000 4 500 7 000 4 000 3 500 5000 Process Automation Engineer 7 000 5 000 10 000 4 500 3 500 5 000 Service Manager 15 000 8 000 18 000 7 000 10 000 13 000 Master Black Belt 18 000 15 000 18 000 20 000 15 000 20 000 Lean Manager/Director 18 000 15 000 20 000 15 000 10 000 20 000 Lean Coordinator 12 000 7 000 15 000 8 500 7 000 10 000 Lean Manufacturing Engineer 8 000 6 000 10 000 6 500 6 000 8 000 R&D Manager 17 000 13 000 20 000 18 000 15 000 20 000 R&D Engineer 8 000 5 000 10 000 6 500 5 500 7 000 Process Engineer 7 000 6 500 9 000 6 500 6 000 7 000 Quality Director 22 000 18 000 25 000 22 000 18 000 25 000 Quality Manager 15 000 10 000 20 000 15 000 12 000 18 000 Quality Engineer 7 000 4 500 9 000 6 500 5 000 8 000 Procurement Indirect Buyer 10 000 8 000 15 000 8 000 6 000 10 000 THE 2011 HAYS POLAND SALARY REPORT 12

Masovian Voivodeship Silesian Voivodeship Position Most frequent Minimum Maximum Most frequent Minimum Maximum Purchasing Director 25 000 20 000 35 000 22 000 18 000 30 000 Purchasing Manager 15 000 10 000 20 000 15 000 10 000 18 000 Commodity Buyer 12 000 8 000 15 000 10 000 7 000 12 000 Commodity Manager 15 000 12 000 18 000 12 000 10 000 18 000 Project Buyer 10 000 8 000 12 000 9 000 7 000 10 000 Purchasing Specialist 8 000 6 000 9 000 6 000 4 500 8 000 Logistics Supply Chain Manager 22 000 18 000 25 000 22 000 18 000 25 000 Logistics Director 18 000 16 000 25 000 20 000 18 000 25 000 Logistics Manager 13 000 10 000 18 000 12 000 10 000 16 000 Logistics Specialist 6 000 5 000 8 000 5 500 4 500 6 500 Demand Planner 8 000 6 000 10 000 5 000 4 000 6 000 Warehouse Manager 9 000 7 000 13 000 11 000 9 000 15 000 Logistics Solutions Sales Specialist 7 000 5 000 9 000 5 000 3 500 7 000 Distribution Centre Manager 13 000 10 000 16 000 12 000 9 000 14 000 Transport Manager 10 000 7 000 13 000 9 000 6 000 12 000 Forwarding Manager 8 000 6 000 11 000 7 000 5 000 8 000 OH&S/HSE OH&S Specialist 6 000 5 000 8 000 6 000 4 500 8 000 HSE Coordinator 10 000 8 000 12 000 10 000 8 000 12 000 HSE Manager 13 000 10 000 18 000 13 000 10 000 17 000 Position Most frequent Lower Silesian Voivodeship Pomerania Voivodeship Greater Poland Voivodeship Lesser Poland Voivodeship Minimum Maximum Most frequent Minimum Maximum Most frequent Minimum Maximum Most frequent Manufacturing Production Director 15 000 9 000 25 000 15 000 8 000 20 000 15 000 8 000 20 000 15 000 13 000 18 000 Service Manager 15 000 8 000 18 000 12 000 6 000 16 000 12 000 6 000 16 000 11 000 8 000 13 000 Shift Manager 8 000 6 000 9 000 7 000 5 000 9 000 7 000 5 000 10 000 7 000 6 000 9 000 Process Engineer 6 000 4 000 8 000 5 000 4 000 8 000 5 000 4 000 10 000 6 000 4 500 7 000 Quality Manager 15 000 12 000 20 000 13 000 8 000 18 000 12 000 5 000 18 000 14 000 10 000 18 000 Quality Engineer 6 000 4 500 8 000 5 000 4 000 8 000 4 500 3 000 10 000 5 500 4 000 7 000 R&D Manager 15 000 10 000 20 000 12 000 8 000 16 000 12 000 8 000 16 000 17 000 14 000 20 000 Maintenance Department Manager 12 000 8 000 18 000 10 000 7 000 16 000 10 000 6 000 16 000 12 000 10 000 14 000 Procurement Indirect Buyer 6 000 4 500 8 000 6 000 4 000 8 000 5 000 3 500 8 000 6 000 5 000 8 000 Purchasing Director 20 000 15 000 25 000 16 000 13 000 22 000 14 000 10 000 22 000 20 000 18 000 30 000 Purchasing Manager 13 000 8 000 25 000 13 000 8 000 18 000 10 000 6 000 18 000 15 000 10 000 18 000 Purchasing Specialist 5 500 4 000 7 000 6 000 4 000 8 000 6 000 3 500 8 000 6 000 4 500 8 000 Logistics Logistics Director 12 000 10 000 18 000 18 000 12 000 20 000 18 000 10 000 20 000 20 000 18 000 25 000 Logistics Manager 14 000 10 000 18 000 14 000 10 000 18 000 14 000 8 000 18 000 12 000 10 000 16 000 Logistics Specialist 5 000 4 500 6 000 5 000 4 000 6 000 5 000 3 500 6 000 5 000 4 000 6 000 Logistics Solution Sales Specialist 4 500 3 500 7 000 5 000 3 500 7 000 5 000 3 500 7 000 5 000 3 500 7 000 Distribution Centre Manager 14 000 10 000 18 000 13 000 10 000 16 000 13 000 9 000 16 000 13 000 10 000 16 000 Transport Manager 8 000 6 000 12 000 8 000 6 000 12 000 8 000 6 000 12 000 9 000 7 000 12 000 Forwarding Manager 8 000 6 000 10 000 8 000 6 000 10 000 8 000 6 000 10 000 8 000 6 000 10 000 Minimum Maximum THE 2011 HAYS POLAND SALARY REPORT 13

Pharma & Medical Devices PHARMACY Pharmaceutical industry still offers the highest levels of salaries and the widest set of non-wage benefits. In this industry, the economic crisis has not affected the level of salaries and the number of vacancies available on the market as much as in other industries. SALES AND MARKETING In sales and marketing in the pharmaceutical industry, the demand for managerial and senior management positions has increased. This is due to the restructuring carried out by pharmaceutical companies (mergers, acquisitions). As a result of these changes, the emerging companies resign from lower positions in favor of managerial positions. Therefore, the availability of candidates with less experience is greater. People who are looking for a new job for an extended period are likely lower their financial expectations. It is becoming a trend that the salaries offered are diversified depending on the type of pharmaceutical company. And so, generic companies offer higher wages than innovative companies (for equivalent positions). CLINICAL RESEARCH In the first half of 2011, we observed lowering of salaries in clinical research, especially in the case of CRA positions. Currently, we do not observe fluctuations in the rates of salaries, but employers are not very flexible and are not willing to negotiate financial terms. The highest salaries are still offered in the Masovian Voivodeship. Those who may count on higher rates are the employees of medium and large companies, i.e. companies employing more than 40 50 people. Over the last year, as a result of a loss of projects in Clinical Research Organizations (CRO), we observed reductions in Senior Clinical Research Associates and Clinical Research Associates with the shortest length of service. Therefore, the availability of these candidates on the job market is higher. The requirements of the employers with respect to the candidates have also changed. Companies are looking for people with specific expertise, e.g. CRA with experience in therapeutic area, oncology, etc. New methods of research coming to Poland from abroad cause an increase in demand for experienced specialists educated in a given field, among others for Clinical Research Associates. It is much easier to find work for people with directional education (biotechnology, biology, chemistry, medicine, pharmacy), and several years of experience (3 4 years). MEDICAL DEVICES Medical devices have been a stable industry already for a few years, so there was no decline in salaries. Medical devices industry is constantly evolving and is expected to continue its development over the next 2 3 years. Pharmaceutical companies, due to shorter registration periods for medical devices than for medicines, begin to invest in medical devices sales departments. Specialists, in addition to high basic salaries, can count on considerable bonuses, sometimes earning a total of more than company executives. Employees also are increasingly interested in new opportunities and leaving current employers. Masovian Voivodeship Silesian Voivodeship Lesser Poland Voivodeship Clinical Research Clinical Research Associate I 8 000 5 500 10 500 7 000 4 500 8 000 7 000 4 500 8 000 Clinical Research Associate II 10 500 9 000 12 500 9 000 7 500 11 000 9 000 7 500 11 000 Senior Clinical Research Associate 13 000 10 000 15 000 12 000 9 500 13 000 12 000 9 500 13 000 Lead CRA 16 000 13 500 18 000 14 500 12 500 16 000 14 500 12 500 16 000 Clinical Research Manager 18 000 16 000 22 000 17 000 15 000 19 500 17 000 15 000 19 500 Clinical Team Manager 17 000 15 000 19 000 16 000 14 000 17 000 16 000 14 000 17 000 Clinical Line Manager 17 000 15 000 20 000 16 000 14 000 17 000 16 000 14 000 17 000 Clinical Project Manager 20 000 17 000 23 000 18 000 16 000 20 000 18 000 16 000 20 000 Associate Clinical Operations Manager 21 000 18 000 26 000 19 000 16 500 22 000 19 000 16 500 22 000 Clinical Operations Manager 23 000 18 000 28 000 20 500 17 000 24 000 20 500 17 000 24 000 Medical Director 29 500 22 000 40 000 25 000 19 000 32 000 25 000 19 000 32 000 Quality Assurance Auditor 22 000 19 000 25 000 20 000 17 000 23 000 20 000 17 000 23 000 Regulatory Affairs Manager 18 000 15 000 22 000 16 000 14 000 19 000 16 000 14 000 19 000 Medical Advisor 15 000 13 000 19 000 13 500 12 000 18 000 13 500 12 000 18 000 Pharmacy Sales Representative 6 000 4 500 8 500 5 500 4 500 7 500 5 500 4 500 7 500 Key Account Manager 9 500 7 500 11 000 8 500 7 000 10 000 8 500 7 000 10 000 Sales Manager 18 000 15 000 20 000 17 000 15 000 19 000 17 000 15 000 19 000 Marketing Manager 19 000 15 000 23 000 18 000 15 000 22 000 18 000 15 000 22 000 General Manager 40 000 25 000 70 000 40 000 25 000 70 000 40 000 25 000 70 000 Business Unit Manager 25 000 20 000 28 000 23 000 20 000 27 000 23 000 20 000 27 000 THE 2011 HAYS POLAND SALARY REPORT 14

Masovian Voivodeship Silesian Voivodeship Lesser Poland Voivodeship Brand Manager 16 000 10 000 19 000 16 000 10 000 19 000 16 000 10 000 19 000 District Sales Manager 12 000 9 000 16 000 12 000 9 000 15 000 12 000 9 000 15 000 Product Manager 13 000 11 000 18 000 13 000 11 000 18 000 13 000 11 000 18 000 Medical Devices Sales Representative 8 000 6 000 10 000 8 000 6 000 10 000 8 000 6 000 10 000 Application Specialist 10 000 8 000 12 000 10 000 8 000 10 000 10 000 8 000 12 000 Product Manager 12 000 10 000 15 000 10 000 10 000 12 000 10 000 10 000 12 000 Service Engineer 8 000 6 000 10 000 8 000 6 000 10 000 8 000 6 000 10 000 Sales Manager 12 000 10 000 15 000 12 000 10 000 15 000 12 000 10 000 15 000 Business Development Manager 20 000 18 000 22 000 20 000 18 000 22 000 20 000 18 000 22 000 Product Specialist 10 000 8 000 13 000 10 000 8 000 13 000 10 000 8 000 13 000 General Manager 60 000 50 000 80 000 60 000 50 000 80 000 60 000 50 000 80 000 Lower Silesian Voivodeship Pomerania Voivodeship Greater Poland Voivodeship Clinical Research Clinical Research Associate I 6 000 3 700 8 000 7 000 4 000 8 000 7 000 4 000 8 000 Clinical Research Associate II 8 500 7 000 10 000 9 000 7 500 10 000 9 000 7 500 10 000 Senior Clinical Research Associate 11 500 9 000 12 500 11 000 9 500 12 500 11 000 9 500 12 500 Lead CRA 14 000 12 500 15 000 14 000 12 500 15 000 14 000 12 500 15 000 Clinical Research Manager 16 000 15 000 18 500 16 000 15 000 18 500 16 000 15 000 18 500 Clinical Team Manager 15 000 14 000 16 000 15 000 14 000 16 000 15 000 14 000 16 000 Clinical Line Manager 15 000 14 000 16 000 15 000 14 000 16 000 15 000 14 000 16 000 Clinical Project Manager 17 000 15 500 19 000 17 000 15 500 19 000 17 000 15 500 19 000 Associate Clinical Operations Manager 18 000 16 500 21 000 18 000 16 500 21 000 18 000 16 500 21 000 Clinical Operations Manager 19 500 17 000 23 000 19 500 17 000 23 000 19 500 17 000 23 000 Medical Director 23 000 19 000 30 000 23 000 19 000 30 000 23 000 19 000 30 000 Quality Assurance Auditor 19 000 17 000 22 000 19 000 17 000 22 000 19 000 17 000 22 000 Regulatory Affairs Manager 16 000 14 000 18 000 16 000 14 000 18 000 16 000 14 000 18 000 Medical Advisor 13 500 12 000 16 000 13 500 12 000 16 000 13 500 12 000 16 000 Pharmacy Sales Representative 5 500 4 500 7 500 5 500 4 500 7 500 5 500 4 500 7 500 Key Account Manager 8 500 7 000 10 000 8 500 7 000 10 000 8 500 7 000 10 000 Sales Manager 17 000 15 000 19 000 17 000 15 000 19 000 17 000 15 000 19 000 Marketing Manager 18 000 15 000 22 000 18 000 15 000 22 000 18 000 15 000 22 000 General Manager 40 000 25 000 70 000 40 000 25 000 70 000 40 000 25 000 70 000 Business Unit Manager 23 000 20 000 27 000 23 000 20 000 27 000 23 000 20 000 27 000 Brand Manager 16 000 10 000 19 000 16 000 10 000 19 000 16 000 10 000 19 000 District Sales Manager 12 000 9 000 15 000 12 000 9 000 15 000 12 000 9 000 15 000 Product Manager 13 000 11 000 18 000 13 000 11 000 18 000 13 000 11 000 18 000 Medical Devices Sales Representative 8 000 6 000 10 000 8 000 6 000 10 000 8 000 6 000 10 000 Application Specialist 10 000 8 000 12 000 10 000 8 000 12 000 10 000 8 000 12 000 Product Manager 10 000 10 000 12 000 10 000 10 000 12 000 10 000 10 000 12 000 Service Engineer 8 000 6 000 10 000 8 000 6 000 10 000 8 000 6 000 10 000 Sales Manager 12 000 10 000 15 000 12 000 10 000 15 000 12 000 10 000 15 000 Business Development Manager 20 000 18 000 22 000 20 000 18 000 22 000 20 000 18 000 22 000 Product Specialist 10 000 8 000 13 000 10 000 8 000 13 000 10 000 8 000 13 000 General Manager 60 000 50 000 80 000 60 000 50 000 80 000 60 000 50 000 80 000 THE 2011 HAYS POLAND SALARY REPORT 15

Sales & Marketing MARKETING AND PR The labor market is slowly coming back to normal. In 2009 and in the first half of 2010, we observed a decline in the number of work offers in marketing. During the economic downturn, many organizations limit their expenditure on marketing and advertising. Recruitment for many positions is suspended and sometimes even entire marketing departments are reduced. Multinational companies centralize their units responsible for marketing activities, thereby reducing the number of vacancies on the local markets. However, in 2011, the number of open recruitment projects has increased by more than a half compared with the previous year. Not only do the employers resume recruitment for previously frozen projects, but they also offer new vacancies. The recovery concerns both product marketing and trade marketing in the FMCG sector, as well as technical marketing and PR. Promotional activities in the Internet gain importance, so many new jobs are related to e-marketing and communications in the network. The most sought-after are candidates engaged in e-mail marketing, Internet search engines (SEO, SEM), advertising and recently the most trendy social networking services. The companies that most preferably invest in marketing related to social media are organization belonging to the sector of services and FMCG. The largest number of vacancies is addressed to people who already have several years of professional experience and who can independently manage projects, that is, to experienced specialists. The lowest number of vacancies is available for top executives and those without work experience. On the other hand, recovery in the marketing sector is not accompanied by an increase in wages in this sector. Salaries remain at a similar level as last year. Currently, on the labor market, there are many experts in the field of marketing and PR, and after a period of slowdown, companies cannot always afford to have higher budgets related to recruitment. The exceptions are people with unique experience and competences related, for example, to marketing of new products or marketing activities in the network. The financial expectations of selected candidates, especially those dealing with e-marketing, are much higher than those of specialists from the traditional marketing. The trend of obtaining the highest rates in the Masovian Voivodeship is maintained. Large corporations offer lower pays because in return they offer greater opportunities for development and job prestige (brands of companies known on the market). SALES We have not observed a significant increase in salaries in sales departments in 2011. Some organizations (mainly B2B industry) offer attractive performance-related bonus schemes, but do not change the basic salary. Meanwhile, in the construction and manufacturing industries we can observe a growth in salaries for commercial positions in relation to the year 2009. However, they still have not approached the levels from the years 2007/2008. Salaries of sales engineers are getting closer and closer to the salaries of their colleagues working in Western Europe. Companies in the technology and B2B industries began to strengthen their sales departments by recruiting new tradesmen that are responsible for active sale. THE 2011 HAYS POLAND SALARY REPORT 16

Masovian Voivodeship Lesser Poland Voivodeship Lower Silesian Voivodeship Sales Representative 4 000 3 000 6 000 4 500 3 000 6 000 4 000 2 500 6 000 Account Manager / Senior Key Account Manager 12 000 10 000 16 000 8 500 7 000 10 000 8 500 7 000 10 000 National Key Account Manager 20 000 16 000 25 000 11 000 9 000 15 000 10 000 8 000 14 000 Area Sales Manager 7 000 6 000 10 000 8 500 7 000 10 000 6 500 4 000 10 000 Export Manager 15 000 10 000 18 000 10 000 8 000 13 000 10 000 7 000 14 000 Sales Director 25 000 20 000 35 000 18 000 11 000 25 000 15 000 12 000 25 000 Sales Analyst 7 000 6 000 9 000 4 200 3 500 6 000 4 500 4 000 5 500 Trade Marketing Manager 12 000 10 000 16 000 12 000 10 000 14 000 12 000 10 000 14 000 Trade Marketing Specialist 7 000 5 000 9 000 6 700 5 000 8 000 6 500 5 000 7 500 Marketing Specialist 5 000 3 500 7 000 4 500 3 000 7 000 4 500 3 500 6 000 Marketing Manager 25 000 20 000 35 000 16 000 12 000 20 000 16 000 12 000 25 000 Junior Brand Manager 8 000 7 000 9 000 7 000 6 000 8 000 7 000 5 000 8 000 Brand Manager 11 000 9 000 13 000 10 000 6 000 12 000 10 000 8 000 15 000 Senior Brand Manager 15 000 13 000 18 000 12 000 8 000 17 000 11 000 10 000 16 000 Product Manager 11 000 8 000 15 000 9 000 7 000 12 000 9 000 7 000 12 000 PR Manager 10 000 8 000 15 000 7 000 5 000 10 000 10 000 8 000 12 000 Technical and Commercial Advisor 7 000 5 500 10 000 5 000 3 500 7 000 5 000 4 000 6 000 Silesian Voivodeship Pomerania Voivodeship Greater Poland Voivodeship Sales Representative 4 500 3 000 6 000 4 000 2 500 6 000 4 000 2 500 6 000 Account Manager / Senior Key Account Manager 8 500 7 000 10 000 8 500 7 000 10 000 8 000 6 000 10 000 National Key Account Manager 11 000 9 000 15 000 11 000 9 000 15 000 11 000 10 000 15 000 Area Sales Manager 8 500 7 000 10 000 8 500 7 000 10 000 8 000 6 000 10 000 Export Manager 10 000 8 000 13 000 10 000 8 000 13 000 10 000 5 000 13 000 Sales Director 18 000 11 000 25 000 18 000 11 000 25 000 15 000 10 000 25 000 Sales Analyst 4 200 3 500 5 000 4 200 3 500 5 000 4 000 3 500 5 000 Trade Marketing Manager 12 000 10 000 14 000 12 000 10 000 14 000 10 000 8 000 14 000 Trade Marketing Specialist 6 700 5 000 8 000 6 700 5 000 8 000 6 000 5 000 8 000 Marketing Specialist 4 500 3 000 6 000 4 500 3 000 6 000 5 000 4 000 7 000 Marketing Manager 16 000 12 000 20 000 20 000 15 000 25 000 15 000 13 000 20 000 Junior Brand Manager 7 000 6 000 8 000 7 000 6 000 8 000 6 000 5 000 8 000 Brand Manager 10 000 6 000 13 000 10 000 6 000 13 000 9 000 7 000 12 000 Senior Brand Manager 12 000 8 000 17 000 11 000 10 000 16 000 11 000 9 000 15 000 Product Manager 9 000 7 000 12 000 9 000 7 000 12 000 9 000 7 000 12 000 PR Manager 7 000 5 000 10 000 9 000 7 000 14 000 9 000 7 000 14 000 Technical and Commercial Advisor 5 000 3 500 7 000 5 000 4 000 6 500 5 000 4 000 8 000 THE 2011 HAYS POLAND SALARY REPORT 17

Retail RETAIL In the first half of 2011, there were no visible changes in wages in the broadly understood retail industry, analyzing the average level of earnings in relation to the same period in 2010. The level of wages in retail chains is maintained at a similar level. Lack of significant increases results from the fact that last year companies from this sector recorded a lower level of development due to the economic crisis, which affected the industry already at the end of 2009. Sales Manager) and very good knowledge of English. Language skills are valued primarily by multinational companies operating on our market. Another developing specialty in the structure of apparel companies are positions dedicated to assortment management (merchandising, planning and allocation). Companies are looking for experienced professionals, responsible for planning of demand, purchasing budgets, preparation of pricing and promotion strategies (policy concerning price reductions and sales during the season). Analyzing apparel industry (broadly defined clothing industry, including footwear and jewellery), we observed a steady increase in the demand for candidates with experience in managing stores (Store Manager, Regional Masovian Voivodeship Silesian Voivodeship Lesser Poland Voivodeship Stanowisko Most frequent Minimum Maximum Most frequent Minimum Maximum Most frequent Minimum Maximum Sales/Operations Director 25 000 20 000 35 000 17 000 15 000 25 000 17 000 15 000 25 000 Retail Manager 15 000 11 000 20 000 13 000 9 000 17 000 13 000 9 000 17 000 Regional Manager 10 000 6 000 14 000 8 000 6 000 12 000 8 000 6 000 12 000 Store Director (Hypermarkets) 17 000 11 000 22 000 14 000 10 000 20 000 14 000 10 000 20 000 Store Manager (Apparel sector) 4 500 3 000 8 000 4 500 3 000 8 000 4 500 3 000 8 000 Restaurant Manager 6 500 4 000 11 000 5 500 3 500 8 000 5 500 3 500 8 000 Sales Assistant 2 200 1 500 3 000 2 000 1 500 3 000 2 000 1 500 3 000 Marketing & PR Manager 13 000 11 000 16 000 13 000 10 000 15 000 11 000 9 000 13 000 Visual Merchandising Manager 12 000 10 000 16 000 10 000 8 000 14 000 10 000 8 000 14 000 Head of Collection (Buying) 18 000 14 000 25 000 15 000 12 000 20 000 15 000 12 000 20 000 Brand Manager 10 000 8 000 15 000 10 000 7 000 12 000 10 000 7 000 14 000 Fashion Buyer 7 000 5 000 10 000 7 000 5 000 10 000 7 000 5 000 10 000 Designer 5 500 4 000 8 000 5 000 4 000 8 000 5 000 4 000 8 000 Merchandise Planning Manager 17 000 13 000 20 000 15 000 12 000 17 000 15 000 12 000 17 000 Allocator/ Merchandise Planner 5 500 4 000 7 000 5 000 3 500 6 500 5 000 3 500 6 500 Lower Silesian Voivodeship Pomerania Voivodeship Greater Poland Voivodeship Stanowisko Most frequent Minimum Maximum Most frequent Minimum Maximum Most frequent Minimum Maximum Sales/Operations Director 18 000 16 000 25 000 17 000 15 000 25 000 18 000 16 000 30 000 Retail Manager 13 000 9 000 18 000 13 000 9 000 17 000 13 000 10 000 18 000 Regional Manager 8 000 6 000 12 000 8 000 6 000 12 000 9 000 6 000 12 000 Store Director (Hypermarkets) 14 000 10 000 18 000 14 000 10 000 18 000 15 000 10 000 20 000 Store Manager (Apparel sector) 4 500 3 000 8 000 4 000 3 000 8 000 4 500 3 000 8 000 Restaurant Manager 5 500 4 000 7 000 5 500 3 500 8 000 6 000 4 000 10 000 Sales Assistant 2 000 1 500 3 000 1 800 1 500 3 000 2 000 1 500 3 000 Marketing & PR Manager 11 000 9 000 13 000 11 000 8 000 13 000 11 000 9 000 13 000 Visual Merchandising Manager 10 000 8 000 14 000 10 000 8 000 14 000 10 000 8 000 14 000 Head of Collection (Buying) 15 000 12 000 20 000 15 000 12 000 20 000 15 000 12 000 20 000 Brand Manager 9 000 7 000 15 000 10 000 7 000 14 000 10 000 7 000 15 000 Fashion Buyer 6 000 5 000 10 000 6 000 5 000 10 000 6 000 5 000 10 000 Designer 5 000 4 000 8 000 5 000 4 000 8 000 5 000 4 000 8 000 Merchandise Planning Manager 15 000 10 000 17 000 13 000 10 000 17 000 15 000 12 000 17 000 Allocator/ Merchandise Planner 4 500 3 500 6 500 4 500 3 500 6 500 5 000 3 500 6 500 THE 2011 HAYS POLAND SALARY REPORT 18

Office Support, HR & Call Center OFFICE SUPPORT, HUMAN RESOURCES AND CALL CENTRES The salaries for administrative positions and positions in HR departments and call centers remain at a similar level compared to the same period in 2010. The differences in salaries within these sectors stem from the complexity of the structure of a given organization, the degree of responsibility and multi-tasking required at the position, and the area of activity of the person concerned. Higher salaries can be expected in a multinational company, in the case of positions combining several functions, such as HR and administration, and when the area of activity is broader, e.g. CEE. Typically, higher salaries are also offered to people with knowledge of several languages. When selecting the candidates, particularly for positions in HR departments, companies consider it desirable that the candidates have a very good understanding of the business processes in the industry that the company represents. Expectations of candidates, similarly as the offer of the market, remain at a similar level compared with the last year.rokiem. Masovian Voivodeship Lower Silesian Voivodeship Silesian Voivodeship HR HR Specialist 6 000 3 500 8 000 5 000 3 000 8 000 5 500 4 500 6 500 HR Manager 13 000 10 000 18 000 11 000 8 000 18 000 12 000 10 000 15 000 HR Director 20 000 16 000 25 000 17 000 14 000 25 000 17 000 15 000 25 000 Recruitment Consultant 6 000 3 000 8 000 4 500 2 500 7 000 5 000 3 000 6 000 Office Support Receptionist 3 000 2 000 5 000 3 000 1 500 4 500 2 000 1 500 3 000 Executive Assistant 7 000 5 000 12 000 5 500 4 000 9 000 6 000 4 000 9 000 Administrative Assistant 5 000 3 000 8 000 3 500 2 500 4 500 3 500 2 500 4 500 Office Manager 8 000 4 500 15 000 6 000 4 000 9 000 6 000 5 000 10 000 Call Center Call Centre Agent 2 500 2 000 3 000 2 000 1 500 2 500 2 000 1 500 2 500 Call Centre Agent (with foreign language) 4 000 3 000 4 500 3 000 2 500 3 500 3 000 2 000 4 000 Customer Service Representative 4 300 3 000 5 000 3 500 2 500 4 500 3 000 2 200 5 000 Call Centre Manager 7 500 5 000 14 000 6 500 4 500 8 000 8 000 6 000 10 000 Lesser Poland Voivodeship Pomerania Voivodeship Greater Poland Voivodeship HR HR Specialist 5 000 3 000 8 000 6 000 3 000 8 000 4 000 3 000 7 000 HR Manager 13 000 8 000 18 000 10 000 7 000 15 000 12 000 6 000 20 000 HR Director 17 000 14 000 25 000 17 000 14 000 25 000 18 000 14 000 25 000 Recruitment Consultant 4 500 3 000 7 000 5 000 2 500 7 000 3 000 2 100 5 000 Office Support Receptionist 2 500 1 500 3 000 2 500 2 000 4 500 2 500 2 000 3 500 Executive Assistant 6 000 4 000 9 000 6 000 4 000 10 000 3 500 2 500 5 000 Administrative Assistant 3 500 2 500 4 500 4 500 3 000 7 000 3 000 2 500 5 000 Office Manager 6 000 5 000 10 000 8 000 4 500 15 000 6 000 4 500 10 000 Call Center Call Centre Agent 2 500 2 000 3 000 2 000 1 500 2 500 2 500 2 000 3 000 Call Centre Agent (with foreign language) 4 000 3 000 4 500 3 000 2 500 3 500 3 000 2 500 3 500 Customer Service Representative 3 500 3 000 4 000 4 000 2 500 5 000 4 000 3 000 4 700 Call Centre Manager 9 000 7 000 10 000 6 000 4 500 8 000 7 000 4 500 15 000 THE 2011 HAYS POLAND SALARY REPORT 19

Business Services BUSINESS SERVICES Business Services industry, including business process outsourcing (BPO) companies and shared services centers (SSC), record a continuous growth in demand for professionals and graduates with knowledge of foreign languages. The crisis has not had a negative impact on this sector. What is more, this industry has just begun to develop intensively. Salaries in the Business Services sector remain stable. Overremunerating the employees or inflating the salaries to encourage candidates to change jobs, which was noticeable in 2007, when several SSCs began their expansion, ceased to be a common practice. Currently, such situations do not occur, which may result from the close cooperation of the sector, mainly within the ABSL and ASPIRE associations. In the recent months, the demand has grown for professionals who speak French and German, particularly in the areas of customer service, accountancy and IT support. There are also quite a lot of offers for business analysts and process improvement specialists, as a result of the stabilization period in the centers existing for several years, and thus the search for savings. The SSC/BPO industry is invariably characterized by high mobility of candidates who are willing to talk about the possibilities of changing jobs. Interestingly, financial issues are not always the key condition to change the job, but rather issues related to the scope of responsibility and the complexity of the process in which the person would work. The customer expectations in relation to the candidates are changing as well. A few years ago, it was enough to speak a foreign language fluently in order to pursue a career in the outsourcing/ssc industry. Currently, employers more and more often require the candidates to have solid substantial knowledge, for example, in the area of accounting or computer science. Philological studies are no longer the ticket to a career in SSC they may give those candidates a good start, but in the long term language graduates lack the basis for further development. It comes out of the fact that not only existing but also emerging centers of services perceive the Polish market as extremely attractive in terms of location of advanced processes, which require experience and industry insight Knowledge Process Outsourcing (KPO). Simple processes, for which only industry training is needed, are located on the external markets, which are attractive because of low labor costs. In addition, the range of services which are offered by SSC/BPO centers is still being extended with new processes and branches such as marketing, advertising or lawyer services being added. If we are going to maintain a similar trend, Poland has the chance to stand out on the world s map as a leader in KPO. That is why we will stop to compete with other locations in terms of costs, and therefore start to attract new investments, due to having a large number of perfectly educated workers, specialised in advanced processes and experienced in SSC/BPO. Centers, which offer particular services in % 9% 14% 8% 5% Procurement Accountancy & Finance 28% HR IT Pozostałe Research & usługi, Development w tym KPO Obsługa Customer Klienta Service/Contact (CS, CC) Center B+R Other Services (including KPO) 17% 19% IT HR Finanse Procurement i Ksiegowość THE 2011 HAYS POLAND SALARY REPORT 20

English Silesian Voivodeship Pomerania Voivodeship Masovian Voivodeship Position (experience) Most frequent Minimum Maximum Most frequent Minimum Maximum Most frequent Minimum Maximum General Ledger Accountant Junior Accountant (up to 6 months) 3 000 2 800 3 500 3 000 2 800 3 500 3 500 3 000 4 500 Senior Accountant (more than 2 years) 4 500 4 000 5 500 4 500 4 000 5 500 5 000 4 500 6 500 Team Leader 7 500 7 000 9 000 7 500 7 000 9 000 9 000 7 000 10000 Accounts Payable / Accounts Receivable / Call Centre Associate (up to 6 months) 2 500 2 000 3 000 2 500 2 000 2 800 3 500 3 000 4 500 Senior Associate (over 2 years) 3 500 3 000 4 500 4 000 3 000 4 500 5 000 4 500 6 000 Team Leader 6 500 6 000 8 500 6 500 6 000 7 500 8 000 6 500 9 000 Other functions Transition Manager 10 000 8 000 14 000 10 000 8 000 14 000 11000 9 000 15000 Reporting Analyst (over 2 years) 5 500 4 500 7 000 5 500 4 500 7 000 6 000 5 000 7 500 Business Analyst 6 000 5 000 7 000 6 000 5 000 7 000 6 000 6 000 7 500 Continuous Improvement Specialist (over 2 years) 6 000 5 000 8 000 6 000 5 000 8 000 7 000 6 500 8 500 PMO Analyst 5 000 4 000 6 000 5 000 4 000 6 000 9 000 7 000 10000 English + French/German/Spanish/Italian Silesian Voivodeship Pomerania Voivodeship Masovian Voivodeship Position (experience) Most frequent Minimum Maximum Most frequent Minimum Maximum Most frequent Minimum Maximum General Ledger Accountant Junior Accountant (up to 6 months) 4 000 3 000 4 500 3 500 3 000 4 000 4 000 3 500 4 500 Senior Accountant (over 2 years) 5 000 4 500 6 000 5 000 4 500 6 000 5 000 4 500 6 500 Team Leader 8 000 7 000 9 000 8 000 7 500 10 000 9 000 7 000 10 000 Accounts Payable / Accounts Receivable / Call Centre Associate (up to 6 months) 3 500 2 800 4 000 3 000 2 500 3 500 3 500 3 000 4 500 Senior Associate (over 2 years) 4 500 3 500 5 000 4 500 3 500 5 000 4 300 3 500 5 000 Team Leader 7 000 6 500 8 000 7 000 6 500 8 000 8 000 6 500 9 000 Other functions Transition Manager 11 000 9 000 15 000 11 000 9 000 15 000 11 000 9 000 15 000 Reporting Analyst (over 2 years) 6 000 5 000 7 500 6 000 5 000 7 500 6 000 5 000 7 500 Business Analyst 7 000 6 000 8 000 7 000 6000 8 000 7 000 6 000 8 000 English + Dutch/Swedish/Norwegian/Finnish/Turkish/Greek Silesian Voivodeship Pomerania Voivodeship Masovian Voivodeship Position (experience) Most frequent Minimum Maximum Most frequent Minimum Maximum Most frequent Minimum Maximum General Ledger Accountant Junior Accountant (up to 6 months) 5 000 4 500 6 000 4 000 3 500 5 500 5 500 4 500 6 000 Senior Accountant (over 2 years) 7 000 6 000 7 500 6 000 5 500 7 000 7 000 6 500 8 000 Accounts Payable / Accounts Receivable / Call Centre Associate (up to 6 months) 4 500 3 800 5 500 4 000 3 500 5 000 5 500 4 500 6 000 Senior Associate (over 2 years) 5 500 4 500 6 500 5 000 4 500 6 000 6 000 5 500 7 000 THE 2011 HAYS POLAND SALARY REPORT 21

English Lesser Poland Voivodeship Greater Poland Voivodeship Lower Silesian Voivodeship Position (experience) Most frequent Minimum Maximum Most frequent Minimum Maximum Most frequent Minimum Maximum General Ledger Accountant Junior Accountant (up to 6 months) 3 500 3 000 4 000 3 000 2 500 4 000 3 500 3 000 4 000 Senior Accountant (over 2 years) 4 500 4 000 5 500 4 500 4 000 6 000 5 000 4 500 6 000 Team Leader 7 500 7 500 9 000 7 000 4 500 8 000 8 000 7 000 8 500 Accounts Payable / Accounts Receivable / Call Centre Associate (up to 6 months) 2 500 2 200 3 000 2 500 2 000 3 000 2 800 2 300 3 500 Senior Associate (over 2 years) 3 500 3 200 4 000 3 500 2 500 4 000 3 800 3 500 4 200 Team Leader 6 500 6 000 8 000 7 000 6 000 8 000 5 000 4 500 5 500 Other functions Transition Manager 10 000 8 000 14 000 10 000 8 000 14 000 10 000 8 000 12 000 Reporting Analyst (over 2 years) 5 500 4 500 7 000 5 500 4 500 7 000 5 500 4 500 7 000 Business Analyst 6 000 5 000 7 000 6 000 5 000 7 000 6 500 5 500 7 000 Continuous Improvement Specialist (over 2 years) 6 000 5 000 8 000 6 000 5 000 8 000 5 000 4 000 7 000 PMO Analyst 5 000 4 000 6 000 5 000 4 000 6 000 4 500 3 800 5 500 English + French/German/Spanish/Italian Lesser Poland Voivodeship Greater Poland Voivodeship Lower Silesian Voivodeship Position (experience) Most frequent Minimum Maximum Most frequent Minimum Maximum Most frequent Minimum Maximum General Ledger Accountant Junior Accountant (up to 6 months) 4 000 3 500 4 500 3 500 3 000 4 500 3 500 3 000 4 200 Senior Accountant (over 2 years) 5 000 4 500 5 500 5 000 4 500 5 500 4 300 3 800 4 600 Team Leader 8 000 7 500 9 000 8 000 7 500 9 000 8 000 7 000 9 000 Accounts Payable / Accounts Receivable / Call Centre Associate (up to 6 months) 3500 2800 4000 3000 2500 3 500 3 500 3 000 4 200 Senior Associate (over 2 years) 4 300 3 500 5 000 4 000 3 500 5 000 4 300 3 800 4 600 Team Leader 7 000 6 500 8 000 7 000 6 500 8 000 8 000 6 500 9 000 Other functions Transition Manager 11 000 9 000 15 000 11 000 9 000 15 000 10 000 8 000 12 000 Reporting Analyst (over 2 years) 6 000 5 000 7 500 6 000 5 000 7 500 5 000 4 000 6 000 Business Analyst 7 000 6000 8 000 7 000 6000 8 000 6 500 5 500 7 000 English + Dutch/Swedish/Norwegian/Finnish/Turkish/Greek Lesser Poland Voivodeship Greater Poland Voivodeship Lower Silesian Voivodeship Position (experience) Most frequent Minimum Maximum Most frequent Minimum Maximum Most frequent Minimum Maximum General Ledger Accountant Junior Accountant (up to 6 months) 5 500 4 500 6 000 5 500 4 500 6 000 4 500 3 800 5 000 Senior Accountant (over 2 years) 7 000 6 500 8 000 7 000 6 500 8 000 5 000 4 000 5 500 Accounts Payable / Accounts Receivable / Call Centre Associate (up to 6 months) 5 500 4 500 6 000 5 500 4 500 6 000 3 500 3 000 4 000 Senior Associate (over 2 years) 6 000 5 500 7 000 6 000 5 500 7 000 4 000 3 500 4 500 THE 2011 HAYS POLAND SALARY REPORT 22

About HAYS Poland HAYS Poland is a recruitment company owned by the international Hays Group, publicly traded on London Stock Exchange, and the world s largest specialised recruitment company. Hays Group has 257 offices in 31 countries and in total employs about 7.100 professionals. HAYS is the leader in Central and Eastern Europe, Asia, South America, Australia, New Zealand, China, Japan, Hong Kong and Canada. The Polish branch of the company has existed since 2002 and has steadily increased its market share. In Poland, HAYS offices are located in Warszawa, Gdynia, Katowice, Wrocław, Kraków, Łódź, Poznań and Szczecin. HAYS offers services in specialist recruitment, executive search and recruitment process outsourcing. The feature that makes HAYS stand out among its competitors is a unique system of recruitment of highly qualified specialists on the basis of a breakdown into the following divisions: Accountancy & Finance, Construction & Property, Energy, IT & Telecoms, Manufacturing & Operations, Office Support, HR & Call Center, Pharma, Sales & Marketing, Retail and Business Services, as well as the departments of Executive Search and Temporary Recruitment. This system guarantees that we can reach top class employees. It also allows the most efficient adjustment of the process to the requirements of employers. THE 2011 HAYS POLAND SALARY REPORT 23

HAYS POLAND OFFICES Warsaw E: warsaw@hays.pl T: +48 22 584 5650 F: +48 22 584 5651 Katowice E: katowice@hays.pl T: +48 32 603 7480 F: +48 32 603 7490 Cracow E: cracow@hays.pl T: +48 12 290 4460 F: +48 12 290 4461 Tricity E: tricity@hays.pl T: +48 58 782 6880 F: +48 58 782 6881 Łódź E: lodz@hays.pl T: +48 42 209 4050 F: +48 42 663 7287 Wrocław E: wroclaw@hays.pl T: +48 71 347 9980 F: +48 71 347 9990 Poznań E: poznan@hays.pl T: +48 61 622 0740 Szczecin E: szczecin@hays.pl T: +48 91 886 4600 TRICITY SZCZECIN POZNAŃ WARSAW ŁÓDŹ WROCŁAW KATOWICE CRACOW hays.pl