Project Management ESSENTIALS For Architects, Engineers and Other Built Environment Design Professionals Melbourne - 5 & 6 March 2014 Perth - 19 & 20 March 2014 Sydney - 2 & 3 April 2014 Brisbane - 9 & 10 April 2014 www.psmj.com.au
Day One COMPLETE CONTROL IN PROJECT MANAGEMENT Action Plan Getting the most out of this seminar How to create your own Seminar Implementation Plan What is a Project Manager Traits of the best project managers How PMs work with principals Your financial role Your cash flow role Overcoming obstacles for effective project management How many projects can you manage? Business Development Marketing vs. Sales vs. Business Development Leveraging existing client relationships Client relationship development Cross-selling How to win more proposals Leading the Project Team Resource planning Effective team organisation Why teams fail Management vs. Leadership Evaluating your team Motivating your team Identifying and dealing with difficult personality types Managing your Clients Satisfaction vs. Loyalty Why clients defect Client responsibility matrix How to improve your relationship with your clients Using freeze milestones to manage clients Creating the right image Proactive client communication techniques Managing Quality & Risk Why traditional QA/QC approaches fail Understanding professional liability Risk management for non-lawyers Analysing and mitigating risk The best contract clauses Lessons learned about claims management Personal Productivity Increasing your team s output Organising your time Making every meeting count Effective phone and email communication The principals of reinforcement How to achieve higher performance Using delegation to get promoted Controlling interruptions The assistant project manager Exceptional presentation of extremely useful tools to improve me personally and benefit our company in the long term. Ken Dyer, Principal, Suters Architects, Sydney Client and profit maximisation focus: excellent! Ron Marchant, Director, Zuideveld Marchant Hur Architects, Perth Fantastic course. Charles is very knowledgeable and very engaging. Highly recommended. Chris Taylor, Senior Consultant, Allen Jack + Cottier, Sydney Fantastic course that has significantly increased my project management knowledge and equipped me with skills to be a great project manager. Joel Stevenson, Civil Engineer, Brown Consulting, Sydney Very thorough course and engaging presentation style. Looking forward to implementing these strategies. Leon Tejcek, Interior Designer, Geyer Pty Ltd, Brisbane Very valuable course. I am confident my projects will run more efficiently with better profits as a result. Andrea Jarvis, Civil Engineer, Holmes Consulting Group, Christchurch Highly valuable training for anyone involved in project management. Gavin Dixon, Project Manager, Woodhead Pty Ltd, Melbourne An extremely thorough and wholistic course that outlines simple actions and approaches and couples them with validation/management tools. Mark Sanders, Managing Director, Third Ecology, Melbourne Great delivery. Fantastic references to real situations. Extremely valuable. Agnes Durlik, Development Assistant, SMEC Urban, Sydney
Day Two On Time. On Budget. Planning Projects When to begin planning Setting project goals Elements of a good work plan Small projects vs. large projects Preparing a task outline and work breakdown structure What is design quality? Balancing quality and budget Project Scheduling Elements of a good schedule Milestone charts vs. Bar charts vs. Full-wall scheduling Selecting the best scheduling method Avoiding common pitfalls in establishing a project schedule Understanding the sequence of work Minimising rework Delivering an efficient delivery process Project Financial Plan Four ways to budget a project Balancing scope and fee Multipliers you should use Prices you should quote Where have all your profits gone? Best and worst contact types Negotiating the best contract The critical issues for firm financial success Proven collection techniques Managing Multiple Projects How many projects can you really manage? Managing multiple projects for the same client Keys to managing multiple projects Client management plan Controlling the Project Maintaining situational awareness Monitoring critical project elements PlanTrax method of earned value analysis The five numbers you need from accounting Controlling small projects Managing your sub-consultants Getting Out of Trouble Avoiding problems Strategies for recovering from a bad situation Crisis management techniques How to manage change better What to do when you re behind schedule or over budget How to go to the client for more money Wrapping Up the Project How to close out your projects How the best PMs and firms finish Planning to complete Elements of a successful project close-out Implementing Your Action Plan The course content made a lot of sense. It was great that it was construction industry focussed. Lisa Oliver, Project Engineer, Holmes Consulting Group, Christchurch It exceeded my expectations a fantastic tool and learning experience. Thank you. Lucinda Mason, Project Architect, John Wardle Architects, Melbourne A great course to adjust and improve the way you work to achieve the most from your job. Padraig Sinnott, Architectural Technician, Woodhead Pty Ltd, Melbourne Excellent course. Wide variety of topical information presented in a streamlined manner. Got far more out of it than I expected. Sarah Rivett, Landscape Architect, Tract Consultants Pty Ltd, Melbourne Instructive and very thought provoking: motivates me to strive for better project management. David Slade, Project Architect, SBA Architects, Sydney Loved the way it was applied very clearly to architects and our issues. Great presenter. Paul Anthony, Team Manager, Suters Architects, Brisbane Very good and enjoyable PM course. Refreshing to learn about the simplicity of tools that can be utilisied to make a difference. Eric Sfyridis, Project Manager, Brown Consulting, Melbourne Very much appropriate for my needs and a good balance of subjects covered. Great learning through interaction with speaker and training group. Wayne Juno, Project Engineer, Holmes Consulting Group, Auckland
MAXIMISING YOUR PROFITS THROUGH STRONG PROJECT MANAGEMENT Who should attend? This seminar is designed to provide architects, engineers and other built environment design professionals of all levels, with the practical tools you need to achieve successful outcomes in all aspects of project management. With years of experience at the forefront of the industry at an international level, PSMJ Resources ensures all attendees leave with clear and practical concepts that can be immediately applied to your own business. Why should I attend? Effective project management is paramount to the success of any firm. For those looking to learn or improve their knowledge on how best to manage a project, the seminar offers invaluable guidance on what routes to follow and how to successfully overcome potential hazards along the way. We ll include all of the bulletproof strategies firms are using to get ahead of the competition, including: The most effective elements in project planning Small vs. large projects and how to define and implement strategies for each How to maintain quality and meet your budget on every element of the project Minimising work (and rework) for you and your client PSMJ Resources International Excellence A global leader with over 30 years experience, PSMJ Resources is dedicated to improving professional practice throughout the international architectural and engineering industries. With a global team of 80 professionals that have successfully run their own design and construction businesses, PSMJ Resources is able to pass on this invaluable experience to industry professionals of all levels through respected publications as well as dedicated seminars and in-house training. Your PSMJ Facilitator PSMJ Resources seminars are conducted by program facilitators with proven track records of success both in Australia and across the globe. Your facilitator for this seminar is Charles Nelson, LFRAIA, AIA. Charles has a BA in Architecture and Psychology (Minnesota), and studied Land Use Law & Legislation and Law of Construction Contracts at Harvard University. He has been involved with the architecture/ engineering design and construction industry for more than 40 years, including a decade as the owner/manager of a Boston-based design/ build firm. Charles has completed the project manuals for nearly A$3 billion of built work in Melbourne, including the A$1 billion Melbourne Central project, and the A$280 million reconstruction of the National Gallery of Victoria. Utilising this valuable hands-on experience, Charles has been providing project, quality, and risk management training since 1989, including pre-convention workshops at ten AIA National Conventions and more than 200 workshops in Project Management and Quality Management across three continents. We provide essential information and advice on how to implement more efficient and effective project management techniques in both the private and government sectors. T: 03 9686 3846 F: 03 9696 1958 E: hcotton@psmj.com W: www.psmj.com.au
REGISTRATION INCLUDES OUR PROJECT MANAGEMENT DIGITAL TOOL BOX Available only from PSMJ Resources and offered only to registered attendees, The Project Management Digital Toolbox includes all the tools covered in the seminar, ready to implement on your projects. The Digital Toolbox contains essential information on how to improve every aspect of your project management, allowing you to share what you ve learned with the rest of your team. The Digital Toolbox covers a wide range of material including: Small project planning and tracking tool Project budgeting worksheets Communication plan Change management plan Risk management plan Proactive client communications tools Client responsibility matrix PlanTrax an easy-to-use Excel template for managing projects Second Person Bonus When you sign up more than one person from your firm, you save $500 on the cost of sending the second person to both days of the Project Management Essentials Seminar. Not only will you benefit financially, but you ll also multiply the number of motivated and trained individuals back to your firm to start working on implementing powerful changes in the way your systems operate. We know from experience that the more people there are in your firm that understand these project management principles, the more likely it will be that the whole organisation starts to change for the better. Six for Five Bonus The six for five bonus means you can bring back a whole team of fully motivated and trained individuals to your firm. The offer includes the benefit of the second person bonus for four of the attendees, as well as enabling you to send a sixth attendee completely free of charge, meaning an overall saving of $3,395. Can t come to us? we will come to you If you feel that a number of your Project Managers would benefit from our Project Management Essentials Seminar, we conduct on-site training, which can represent significant savings for your firm. On-site training has been a popular option for many larger companies including Woodhead, S2F, Brown Consulting, Hassell, Suters Architects, Hansen Yuncken, SMEC, Chow:Hill and BG&E. Alternatively, some of our most effective consulting comes from individualised professional coaching in our Executive Advisor Program, where we target your specific management issues and solve them with you on-site. We demonstrate specific marketing, presentation and negotiating strategies that you can immediately apply to improve your firm s profitability. Contact Charles Nelson at 03 9686 3846, cnelson@psmj.com for more information on customised training. T: 03 9686 3846 F: 03 9696 1958 E: hcotton@psmj.com W: www.psmj.com.au
Project Management ESSENTIALS FOUR EASY WAYS TO REGISTER EARLY BIRD SPECIAL Register and pay 30 or 60 days prior to the seminar date and receive $100 or $200 off registration! T: +61 3 9686 3846 F: +61 3 9696 1958 E: hcotton@psmj.com M: PSMJ Resources Australasia 419 City Road South Melbourne VIC 3205 Registration Includes Attendance, complete instruction, workbook, Digital ToolBox, reference materials, lunch and coffee breaks. Workshop Hours Day One: 8:30am - 5:00pm; Day Two: 8:00am - 4:30pm Select your City & Date MELBOURNE 5 & 6 March 2014 PERTH 19 & 20 March 2014 SYDNEY 2 & 3 April 2014 BRISBANE 9 & 10 April 2014 Complete this Schedule once, for all Applicants Enter the number of participants in each category and enter the appropriate fee in the relevant column No. Super Early Bird Early Bird First person 1 $1275 $1375 $1475 Second through fifth person: $975 each $ $ $ Sixth and twelth person Free Free Free Seventh through eleventh person $925 each $ $ $ Subtotals $ $ $ Add GST 10% (Australian firms only) $ $ $ TOTAL PAYMENT DUE $ $ $ Conditions and Cancellations Standard Super Early Bird: Must be booked and paid 60 days before Training date. Early Bird must be booked and paid 30 days before Training date. Names of participants can be changed up to 48 hours before training date. All fees are in Australian dollars. GST is not charged for participants from firms outside Australia. Cancellations received in writing at least 30 business days prior to the program receive full refunds. Cancellations received in writing at least 11 business days prior to the program receive a credit letter, good for twelve months, towards any PSMJ program or product. Cancellations made 10 or fewer business days prior to the program and/or no-shows are not eligible for refunds or credits. You may substitute attendees at anytime. REGISTRATION APPLICATION Copy and submit one for each applicant. Fax your registrations to 03 9696 1958 or scan & email to hcotton@psmj.com Contact Person Position Firm Name Firm Type Firm Size Office Size Address City State Postcode Phone Fax E-Mail Select Your Payment Option Cheque enclosed for AUD $ Payable to PSMJ Resources Australasia Please bill me/my firm. Invoices must be paid 30 days prior to the seminar date to qualify for the Early Bird Registration price. Charge my: MasterCard VISA (2% Admin Fee applies to credit card payments) Credit Card # Exp. Date Name Signature