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- Table of Contents 1. Introduction 04 2. Our Homepage 05 3. Login 06 4. View Prices 4.1 Obtain Stock Prices 4.2 Advanced Search 07 07 5. Watchlist 5.1 Edit Watchlist 08 6. Trade 6.1 Place Order 09 7. Order Book 7.1 Check Order Status 7.2 Amend Orders 7.3 Withdraw Orders 7.4 Most Recent Orders Displayed in Place Order Page 10 11 12 12 8. Power Trader II 13 9. Stock Alert 9.1 Add Stock Alert 9.2 Edit/Delete Stock Alert 10. Portfolio Management 10.1 Unrealised Profit/Loss 10.2 Add Entry to Portfolio 10.3 Realised Profit/Loss 14 14 15 16 17 11. Margin Report 18 12. Account Management 12.1 Outstanding Position 12.2 Account Balance 19 19 13. Change of User ID & Password 20 14. Preferences 14.1 Alert Configuration 14.2 Set Price Mode 14.3 Set Font Size 14.4 Set Trading Account 21 21 22 22 2

15. Information 15.1 Research 15.2 News 15.3 Announcement 23 23 24 16. Calculator 25 17. Useful Tips 26 3

1 INTRODUCTION Thank you for choosing UOB Kay Hian online trading system, which offers you a hassle-free online trading experience with its reliable features and tools to assist you in capitalising market opportunities around the world. Giving you 24 hours access to SGX, Bursa Malaysia, HKEX, NASDAQ, NYSE and AMEX from the comfort of your home or overseas, you can also access our extensive research publications at your fingertips. Before attempting to login to the online trading system, please take note of the following: 1.1 System Requirements The minimum recommended system requirements for trading with us online are: A Pentium III 500 MHz or above SGVA monitor configured to 1024 * 768 resolutions with 256 colors or more 512 MB of RAM or above 56 kbps modem or more Windows 98/ME/NT/2000/XP Internet Explorer 5.5 or above with JavaScript enabled Mozilla Firefox 1.0 or above (for Mac users) The following software should be installed: - An Internet browser capable of supporting Java and Javascripts (Microsoft Internet Explorer 5.5 and above) Adobe Acrobat Reader As content on our website and system is constantly updated, we recommend that you adjust your browser cache settings to check for newer versions of stored pages upon every visit to a page. 1.2 Customer Service For enquiries and online trading assistance, please contact our Client Services at (65) 6536 9338 or email us at cs@uobkayhian.com. 4

2 OUR HOMEPAGE To access our homepage, please enter www.uobkayhian.com.sg as the URL address. Knowledge Centre for FAQ, User Guides and More Link to Other UOBKH Site Login to SGX/Bursa Internet Trading Platform Login to HK Internet Trading Platform Login to US Internet Trading Platform 5

3 LOGIN To log into UOBKH Internet Trading System, click on the login button on the top left hand corner of our homepage. You will be directed to the login page as shown below. You will also be able to select the post-login start page. For security purposes, you will be prompted to change your password upon your first login. The password is case sensitive. It must be alphanumeric and between 6 to 12 characters. 6

4 VIEW PRICES Depending on the price mode setting, you will have access to streaming or snapshot price movements to multiple markets. 4.1 Obtain Stock Data Alphabetical listing of stocks Select the exchange from the dropdown menu 4.2 Advanced Search View the Top 30 Volume, Top Gainer, Top Loser, Top % Gainer & Top % Loser Search for the stock by entering the first few characters of the stock To search for the stock using the Advanced Search function. Enter the first few characters of the stock A list of results matching your search criteria will be listed. 7

5 WATCHLIST Our Watchlist function on the Prices page provides a quick retrieval on quotes for your favourite stocks. Bringing you more flexibility, you can now add local and foreign stocks within the same Watchlist. You can create up to 5 Watchlists (maximum 30 stocks on each watchlist). Select the Watchlist from the dropdown menu. 5.1 Edit Watchlist To edit your watchlist, click on Edit beside the Watchlist dropdown menu. From the Edit Watchlist Page below, you will be able to customise the watchlist name as well as add and delete stocks in the watchlist. Do remember to click on Save to save the settings. 8

6 TRADE You may submit an order anytime of the day. Orders submitted during trading hours will be sent to the exchanges on queue for order execution. You may place overnight orders from 5.10pm onwards, and they will be sent to the exchanges the next trading day. 6.1 Place Order There are two ways you can place an order. You can either go to the Place Order page under the Trade tab or click on the stock name. The maximum quantity is 500,000 shares. For orders of more than 500,000 shares, you can split your order into several orders of smaller quantity. Orders that are not done by end of the trading day will expire automatically. They will NOT be carried forward to the next trading day. For Bursa Malaysia orders, there may be a slight delay in updating the order status. You may contact your Trading Representative to check your order status. 9

7 ORDER BOOK Keep track of your orders with our Order Book page under the Trade tab. View your orders placed for the day, up to 3 days ago and also a history of all your trades done. You can also withdraw up to 10 orders simultaneously with our Quick Withdrawal function. Please note that partially filled orders will be displayed under Filled during trading hours. After partially filled orders are amended or cancelled, they will be filtered to Pending and Unfilled respectively. After trading hours, all partially filled orders, whether cancelled or expired, will appear under Unfilled. Nonetheless, all orders will appear under All. 7.1 Check Order Status The descriptions for the status field can be found in Status Legend. 10

You can click on Details to view additional details of each order. 7.2 Amend Orders Click on Amend. The amendment screen will appear. SGX/Bursa Msia: Only the number of shares can be amended downwards. HKEX: Prices can be amended upwards or downwards. Quantity can only be amended downwards. NASDAQ/NYSE/AMEX: Amendments are not available. 11

7.3 Withdraw Orders Check the relevant boxes for trades you wish to withdraw Click on Submit after entering your password. For your convenience, you can withdraw up to 10 orders at a time. A withdrawal request does not mean the order has been successfully withdrawn. Please check the Order Book for confirmation. Please note that order amendments and withdrawals can only be done for shares that have not yet been filled. If the order was partially filled, only the unfilled quantity can be amended or withdrawn. 7.4 Most Recent Orders Displayed in Place Order Page Apart from the Order Book page, you are also able to view the 5 most recent orders of the day in your Place Order page under the Trade tab. 12

8 POWER TRADER II The Power Trader II feature allows you to access the three most frequently utilised functions within one screen: 1. Prices 2. Place Order 3. Order Book To place an order, simply double-click on the stock, fill in/edit your order details and password before submitting your order. To access this feature, click on Power Trader II under the Trade tab. 13

9 STOCK ALERT 9.1 Add Stock Alert To create a stock alert, go to the Stock Alert page under the Trade tab. 9.2 Edit/Delete Stock Alert The Alert List shows stock alerts that you have created and allows you to edit and delete the stock alerts. Do remember to click on Save to save the settings. Stock alerts that have been triggered will not be re-sent. Please update the alert to reactivate it. 14

10 PORTFOLIO MANAGEMENT Portfolio Management allows you to keep track of your stock holdings, giving you up-to-date information and valuation of your investments. 10.1 Unrealised Profit/Loss Online and offline contracts traded through UOBKH will be updated into your Unrealised P/L automatically the next trading day. These positions are marked to the last done value of the current trading day. Export your unrealised P/L in Excel format 15

10.2 Add Entry to Portfolio Stocks acquired elsewhere are not automatically updated in the Unrealised Portfolio. You can add the stocks manually. 9999994 16

10.3 Realised Profit/Loss The Realised P/L shows a record of the shares that you have bought and sold so you may keep track of your actual profit/loss minus brokerage charges. It computes your actual profit/loss for buying and selling that particular stock. You can filter your Realised P/L entries according to the exchange or duration. Notes: 1. Avg Cost is calculated based on the total contract amounts of all Buy contracts. 2. Profit/Loss is calculated based on the difference between Last and Avg Cost. 17

11 MARGIN REPORT Clients with margin accounts can view their margin holdings and limits in the Margin Report page under the Portfolio tab. 18

12 ACCOUNT MANAGEMENT Account Management allows you to manage various aspects of your UOB Kay Hian online trading account. 12.1 Outstanding Position A list of all outstanding contracts and contra pending payment will be displayed sorted by date. 12.2 Account Balance Account Balance provides a summary of all your open and closed outstanding positions in monetary terms. 19

13 CHANGE USER ID & PASSWORD You will be able to change your user ID and password for logging in under User ID and Password. It is advisable that you change your password periodically. The password must be alphanumeric and between 6 and 12 characters. Do note that it is case sensitive. For security reasons, you will be prompted to change your password every 300 days. 20

14 PREFERENCES To enhance your online trading experience, you can define your preferences for alert configurations, type of price mode and default trading account. 14.1 Alert Configuration You can view the type of alerts you are entitled to and configure the alerts. 14.2 Set Price Mode The price mode will determine whether data are on a push or pull basis. The streaming mode pushes prices to you automatically. The snapshot mode uses a pull technology where prices are updated when you can click the Refresh button. Clients who may have difficulty accessing streaming prices due to network issues are advised to select the snapshot mode. 21

14.3 Set Font Size Clients may select their preferred font size as the default font size upon every login. 14.4 Set Trading Account For clients with multiple trading accounts, you can select your preferred account as the default account for trading online. 22

15 INFORMATION 15.1 Research Research materials by UOBKH s Research Team are made available for clients to help you make informed trading decisions. 15.2 News To keep you updated on what is happening in the markets, news updates from Reuters are made available at your fingertips. 23

15.3 Announcement Clients are strongly encouraged to check for announcements upon every login. 24

16 CALCULATOR The Calculator allows you to calculate the estimated brokerage charged and the profit/loss position from your share transactions (within next five bids). The Calculator link is at the top-right corner of the trading page. 25

17 USEFUL TIPS Right click on a stock name anywhere in the trading page to access the quick menu: Buy Sell Intraday Chart Add to Watchlist Time & Sales Trade Summary Market Depth (on subscription basis) Interactive Chart (previously Historical Chart; for more information, visit http://www.chartnexus.com/support/appletmanual.php) 26