New Research from Part of the Consulting Service Line Research Series Overall global demand for HR Outsourcing services is strong and growing. From a 2006 base of $27 billion, the global market is forecasted to reach $43 billion in 2010 a projected CAGR of 10% over the period. provides unique data and analysis on the critical developments that are driving demand for HRO. This all-new market research includes: Market trends and sub-trends the factors affecting the uptake of HRO services Analysis of the HR outsourcing landscape recent actions by leading players in response to client demand Profiles of leading HRO providers and vendors each firms respective service strengths and rankings of the largest providers Plus! Current market size and growth forecasts through 2010 for key HRO service lines including: HR BPO Benefits Outsourcing Payroll Outsourcing Talent Management/HR Outsourcing and geographic market projections for: North America Europe Asia Pacific Latin America For a Report Summary, call 800.531.0007 (+1.603.924.0900) ext. 628 or e-mail research@kennedyinfo.com
On the broader HR BPO side, the trend over the past couple of years that has become most apparent is the shift in terms of attacking the administration of HR from a lift-and-shift approach to the one- to-many approach that is used by total benefits outsourcers. Chris Herman, Global Director of Strategic Development at Oliver Wyman (formerly Mercer HR Services) Part of Kennedy s Consulting Service Line Research Series Through proprietary analysis and interviews with HRO firm leaders and HRO client organizations, 2007-2010 delivers unprecedented detail on the factors that are shaping today s HR outsourcing market. You ll determine the current characteristics of demand, and define the purchasing trends with unique data and analysis across the spectrum of HRO services, including: Benefits outsourcing Payroll outsourcing Learning management Recruitment process outsourcing Compensation management Competency management Performance management Employee or career development Succession planning Workforce planning and management Revenue ($Billions) $60 $55 $50 $45 $40 $35 $30 $25 $20 Global HR Outsourcing Market Size and Growth 2006 2007 2008 2009 2010 Source: Kennedy Information s HR Outsourcing Marketplace 2007-2010, abridged figures PLUS details on new offerings from HRO suppliers including: New middle-market solutions Integrated talent management solutions Expansion of benefits outsourcing to Asia A codified HR transformation process Multi-tower BPO investments 161-page report, supported by 47 tables and charts Questions regarding report content or our 100% satisfaction guarantee?
TABLE OF CONTENTS I. Executive Summary II. Introduction A. Overall 1. Breadth of Services 2. Depth of Services B. Report Layout III. Market Trends A. HR BPO Supplier Issues B. New Middle-Market Solutions C. Integrated Talent Management Solutions D. Selective Outsourcing Message E. HR Transformation Process F. Multi-Tower BPO Investments IV. HR Outsourcing Market Data and Forecasts A. Overall Growth Projections B. Segment Growth Projections 1. HR BPO 2. Benefits Outsourcing 3. Payroll Outsourcing 4. Talent Management/HR Outsourcing C. Geographic Region Projections 1. North America 2. Europe 3. Asia Pacific 4. Latin America V. The HR Outsourcing Landscape A. Ranking the Largest HR BPO/HR Outsourcing Providers 1. Ranking Details B. Global HR BPO Players Redefine or Refocus to Achieve Profitable Growth C. HR Consulting Firms With HRO Practices That Remain Focused and Profitable D. Payroll Providers Are Focused on Growing Their HR Businesses E. Firm Focus and Challenges 1. Accenture HR Services 2. ACS HCMS 3. ADP Employer Services 4. Aon Consulting s HR Outsourcing 5. ARINSO People Services 6. Ceridian HRS 7. CitiStreet 8. Convergys Employee Care 9. ExcellerateHRO 10. Fidelity Employer Services 11. Hewitt Outsourcing 12. IBM Global Technology Services/HR BTO 13. Mercer HR Services 14. Oracle PeopleSoft Enterprise On Demand 15. Watson Wyatt Technology and Administration Solutions F. Talent Management Outsourcing Is in High Demand G. ERP Providers New On-Demand Solutions H. Indian-based Providers VI. Details on Select HR Outsourcing Vendors A. HR Outsourcing Company Profiles B. Accenture HR Services C. ACS HCMS (Affiliated Computer Services) D. ADP Employer Services E. Aon HR Outsourcing F. ARINSO People Services G. Capita HR & Payroll Group H. Ceridian Human Resources Solutions (HRS) I. CitiStreet LLC J. Convergys Employee Care Group K. ExcellerateHRO L. Fidelity Employer Services M. Hewitt Outsourcing N. IBM Global Technology Services/ HR BTO O. Mercer HR Services P. Oracle On Demand Q. Paychex Payroll Services R. Watson Wyatt Worldwide TAS VII. Methodology TABLE OF FIGURES (Partial) Global HR Outsourcing Market Size and Annual Growth, HR Outsourcing Market Size and Growth, by Sub- Segment, HR Outsourcing Market Size and Growth by Geographic Region, Trends Shaping Demand for Global HR Outsourcing Market Depth of Services Defined Primary Drivers for HR Transformation in Europe and North America Global HR Outsourcing Market Size and Growth, Estimated Size and Growth of HR Outsourcing, by Sub- Segment, Global HR BPO Market Forecast, Global Benefits Outsourcing Market Forecast, Global Payroll Outsourcing Market Forecast, Global Talent Management/HRO Market Forecast, Estimated Size and Growth of HR Outsourcing, by Geographic Region, North America HR Outsourcing Market Forecast, North America HR Outsourcing Segments Forecast, US Large Company Frequency of HR Outsourcing, by HR Activity, 2006 European HR Outsourcing Market Forecast, European HR Outsourcing Segments Forecast, Asia Pacific HR Outsourcing Market Forecast, Asia Pacific HR Outsourcing Sub-Segments Forecast, Latin America HR Outsourcing Market Forecast, Latin America HR Outsourcing Sub-Segments Forecast, Ranking of the Largest HR Outsourcing Providers, by Revenue ($ Millions) US-Based HR and Payroll Providers, by Revenues European-Based HR and Payroll Providers by Service Provider HRO Service Providers by Target Market and Services Offered Best-of-Breed Vendors by Breadth of Offering and Delivery Model Select Talent Management Best-of-Breed Providers, Including Learning and RPO Providers Range of Services Provided by Select Outsourcing Vendors Contact us at 800.531.0007 ext. 628 or e-mail research@kennedyinfo.com.
Kennedy Information s Assessment of Leading HRO Firms Capabilities Accenture ACS HCMS ADP Employer Services Aon Consulting ARINSO Capita Ceridian CitiStreet Convergys ExcellerateHRO FESCo Hewitt IBM HR BTO Mercer HR Service Oracle Paychex Watson Wyatt Custom Research and Operational Assessments From Kennedy Information Leveraging over 30 years of knowledge in the consulting profession and proprietary databases as a foundation, Kennedy Information offers unparalleled industry expertise and hands-on experience to assist consulting firms and their clients in maximizing the value of their relationships. Our clientele consists of some of the most recognizable brands in the world, from traditional niche management consulting enterprises to multinational IT services and BPO providers. Typical engagements include: Market assessment Competition profiling Client targeting strategies Firm operational evaluations Client satisfaction determination For more information, call us at 800.531.0007 ext. 628 or e-mail research@kennedyinfo.com. Kennedy analysts offer a variety of in-depth market intelligence on the Consulting Profession: Consulting Service Line Series Global Consulting Marketplace Strategy Consulting Marketplace IT Consulting Marketplace Operations Management Consulting HR Consulting Marketplace Business Advisory Services Consulting Around BPO and Transformation Business Advisory Services Series Business Advisory Services Risk Management Consulting Marketplace Merger, Acquisition, and Divestiture Advisory Marketplace Turnaround Management Advisory Business Forensics and Litigation Advisory Marketplace Performance Improvement and Organizational Effectiveness Advisory Marketplace Industry Practices Series Financial Services Consulting Marketplace Healthcare Consulting Marketplace Public Sector Consulting Marketplace Consumer Packaged Goods and Retail Consulting Marketplace Communications and Media Consulting Markets High Tech Consulting Marketplace Energy and Utilities Consulting Marketplace Manufacturing Consulting Marketplace Firm Management Series Consulting Client Satisfaction Fees, Utilization and Other Key Metrics Benchmarks in Management Consulting Compensation in Consulting Marketing and Business Development in Consulting Recruiting, Retention and Benefits in Consulting IT Consulting & Services Series IT Consulting Marketplace IT Strategy and Planning Consulting Marketplace Global Outsourcing Marketplace Alliances in Consulting, IT, and Business Services Geographic/Regional Market Series Asia Pacific Consulting Marketplace UK and Ireland Consulting Marketplace Consulting Opportunities in Germany, Austria and Switzerland Consulting Opportunities in France and Belgium Eastern Europe Consulting The Latin America Consulting Marketplace European Consulting Marketplace For a report summary or to order, call 800.531.0007 (+1.603.924.0900) ext. 628, e-mail research@kennedyinfo.com or visit www.consultingcentral.com/research.
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