Professional Indemnity Insurance

Extremely useful in providing an overview of the PII industry and the competing interests of all the stakeholders Clare Munro, Capita, PII London, October 10, 2010 Business Information In A Global Context Essential PII feedback from over 30 leading industry experts 9 th Forum on Professional Indemnity Insurance Strategies for Maximising Profitability and Minimising Risk in a Challenging Market 19 th &20 th October 2011 Kingsway Hall Hotel, London, UK Gain valuable insights from leading industry experts including: Hiscox Chartis Brit Insurance Travelers Howden Insurance Brokers Ltd FINPRO Marsh Capita Commercial Insurance Services Ltd RICS Regulation Intermediary Mortgage Lenders Association Carillion PLC CONFERENCE CHAIRS Gary Head ACII UK Underwriting Director Hiscox Torus Insurance Ltd Zurich Professional and Financial Services Association of British Insurers CFC Underwriting Ltd Munich RE Heath Lambert Beazley Group Nationwide RSA Insurance JLT Speciality Ltd Roger Flaxman Chartered Insurance Practitioner Flaxman & Partners Post-Conference Master Class Friday 21 st October 2011 Tips and Traps: When Writing PII Cover for Professionals in China FOR THIS YEAR! Get a clear understanding of what lenders claims to expect in the near future as well as their impact on different PII lines Assessing the impact of alternative business structures on the PII market Learn the best practices that D&O underwriters use to examine the health of a company and how PII underwriters can benefit Understand the challenges facing underwriters in the Middle East PII market and how it compares to the UK market The challenges and best approaches to writing PII for small and medium sized enterprises BENEFITS OF ATTENDING Network with key industry peers at the UK s leading PII conference Benchmark your experiences of market trends against other coverage providers to stay competitive Maximise profitability by getting practical strategies to minimize risk Utilise the latest claims trends statistics to adapt your policies and client procedures Media Partners: Up to 14.9 CPD To register call +44 (0) 20 7878 6888 or register online at www.c5-online.com/indemnity

Excellent insights into trends and developments in the market Peter Wilkinson, PII Underwriter, QBE, PII London, October 2010 WHY YOU SHOULD ATTEND These are testing times for professional advisers and their insurers. With lenders looking to recoup losses arising from mortgage frauds and falling property prices, surveyors, valuers and solicitors are facing a barrage of claims. Meanwhile, with the UK construction industry still in distress, contractors, engineers and other construction professionals also face great exposures. There are also new opportunities and risks facing PII professionals, with the emergence of alternative business structures in October heralding great change for the Solicitors profession, not to mention the increased exposures facing IT, Media and Telecommunications insurers. Keeping abreast of this rapidly evolving professional liability landscape is crucial for insurers and their advisers so that they can achieve sustainable profits. C5 has brought together a unique faculty of industry experts to give you their insights and guidance on some of the hottest topics in PII including: Assessing the latest market trends for PII to determine where underwriters can make profits in the year ahead Examining the extent to which recent changes to Solicitors terms and conditions will create a sustainable PII market Managing the exposures facing construction professionals Understand the emerging risks facing underwriters in the TMT market Analyzing the latest trends in claims by profession and the changing landscape of defence costs WHO SHOULD ATTEND Professional Indemnity Insurance Underwriters Claims personnel Brokers Reinsurers Insurance buyers, risk management and compliance personnel In-house lawyers Insurance/reinsurance lawyers in private practice 2010 Delegates Profile by Region UK & Ireland Southern Europe Western Europe Other 2010 Delegates Profile by Job function Underwriters Insurance Brokers Reinsurers Claims Handlers Other ie. Lawyer, Regulatory Bodies, Consultants GLOBAL SPONSORSHIP OPPORTUNITIES C5, along with our affiliate organisations in New York, American Conference Institute (ACI) and in Toronto, The Canadian Institute (CI), works closely with sponsors to create the perfect business development solution catered exclusively to the needs of any practice group, business line or corporation. With over 500 conferences held in Europe, Russia and the CIS, China, India, the US and Canada, C5, ACI and CI provide a diverse portfolio of first-class events tailored to the senior level executive. For more information about this program or our global portfolio, please contact: Mahir Al-Jaf, on +44 (0)20 7878 6911 or email m.jaf@c5-online.com

MAIN CONFERENCE DAY ONE Wednesday 19 th October 2011 8.00 Registration and Coffee 9.00 Chair s Opening Remarks Gary Head ACII, UK Underwriting Director, Hiscox 9.15 Industry Outlook for the UK PII Insurance Market When Will the Market Turn? Panel Discussion Moderator Gary Head, ACII UK Underwriting Director, Hiscox Panellists Steve Bonnington, Corporate Manager, Chartis Daniel Mitchell, UK Portfolio Manager, Brit Insurance Neil Pointon, Director Retail Division, Howden Insurance Brokers Limited Andreas Geuer, Head of Section Lloyd s Casualty Treaty Munich RE David Parry, European Specialist for Professional Indemnity Insurance, Finaccord How does the PII market in the UK compare to last year? Why are rates still depressed? What appetite do underwriters have to write various books of business? How do the various lines compare in terms of losses and premiums? How do premiums for the newer/emerging professions compare to the more established professions? What is the most lucrative market? What is the least profitable market? Exploring how insurers can recover profitability in the current market climate - to what extent is current pricing sufficient to exceed expected claims and past notified claims deterioration? How do reinsurers view the outlook for the PII market? To what extent are reinsurers being hit by demands for additional capacity? Where does PII fit in within a whole insurer s portfolio and in that respect what would trigger a hard market for PII? The effect of Solvency II on the PII market 10.30 Morning Refreshments Assessing the State of Solicitors PII 10:50 PART A: The Solicitors PII Renewal Season 2011 The Latest on the Assigned Risks Pool, Current Market Conditions and the Outlook Ahead Panel Discussion Sandra Neilson Moore, European Practice Leader Law Firms Professional Indemnity, FINPRO Marsh Tracey Garrett, Manager of the Assigned Risks Pool Capita Commercial Insurance Services Ltd John Kunzler, Senior Product Manager, Professions Travelers Jenny Screech, Underwriting Manager Professional & Financial Lines, Zurich Professional and Financial Services Review of the 2011 Solicitors renewal season - how much has been written? - what proportion of the premium was written by the various players? Who are the new entrants to the Solicitors market? How many firms are predicted to be in the ARP as at 31 October 2011 and what is the predicted level of premium income? What premiums have been collected from firms which have been in the ARP over the last year? What proportion of firms in the ARP are actually paying premiums? What types of claims have there been in the ARP? To what extent was there any difference this year to the market dynamics of 2010? To what extent is there a two tier insurance system for law firms? What effect does this have on the profession? How motivated are insurers to write primary solicitors PII? How profitable is solicitors PII in the current market? 11:50 PART B: To What Extent Will Recent and Proposed Reforms Make Solicitors PII Insurance More Attractive to Underwriters? Panel Discussion Matthew Young, Policy Adviser, Association of British Insurers John Kunzler, Senior Product Manager, Professions, Travelers Elliott Vigar, Head of Regulation, The Law Society Overview of recent and proposed SRA reforms How will the SRA reforms impact upon the Solicitors PII sector? Will the reforms encourage underwriters to write this class of business again? To what extent will the reforms alleviate the problems facing Solicitors PII? What else needs to be done to make Solicitors PII a sustainable and attractive market for PII underwriters? What is going to happen to the single renewal date? What further reforms are likely to be made in the near future? 12.45 Networking Lunch 14.00 Regulation of Solicitors in the New Age How can PII Underwriters Adapt to the Challenges Arising from Insuring Alternative Business Structures Rowan Williams, Partner, Baker Tilly Neil Rose, Editor, Legal Futures Colin Taylor, Director and Head of Risk Management Services, Prime Professions Brokers Which companies are set to embrace alternative business structures? Understanding the regulatory structure for multidisciplinary practices How will Solicitors be regulated in ABS s and what effect will being part of a multidisciplinary practice have on the Solicitors minimum terms and conditions? Assessing the effect ABS s may have on the PII industry and the claims landscape What will be the effect of ABS on the solicitors profession? Will there be a small handful of firms who will dominate the market? How will insurance cover operate in respect of multidisciplinary practices? - will there be a separate policy for each profession? - how will that work in practice? - will the policies be aggregated? What does ABS mean for insurers? How are insurers going to approach underwriting the business? To register call +44 (0) 20 7878 6888 or register online at www.c5-online.com/indemnity

15.00 Afternoon Refreshments 15.15 Assessing the Current Liability of Professionals Involved in Property Transactions Lessons Learned and the Actions Still Required to Minimize Future Claims Gary Beggan, Investigations Manager, RICS Regulation Mike Mortimer, Senior Risk Manager, Travelers Professional Risks Andrew Baddeley-Chappell, Head of Mortgage Strategy and Policy, Nationwide Peter Williams, Executive Director Intermediary Mortgage Lenders Association What is in store? Are lenders claims reaching the tail end and is the worst over with? What do lenders feel is the root cause of these claims? Assessing the need for increased regulation of the professions? Lenders claims for contributory negligence With commercial property loans up for renewal in the imminent future, will this trigger more negligence claims against surveyors as banks incur write-downs on their asset portfolios? What are lenders strategies for making recoveries? How is the mortgage market changing? What proportion of suspicious transactions have lenders investigated? Do lenders perceive any legislation/regulation change to limit the issues that have happened? How will the changes to the ARP benefit lenders? How has lenders approach to risk changed? What steps are lenders taking to try and reduce the risks? The extent to which lenders will keep the rigorous vetting processes for panel solicitors when the market opens up again How is underwriting changing? - how is coverage changing in particular the definition of employee? 16.30 The Challenges and Best Approaches to Writing PII for Small and Medium Sized Enterprises Steve Abrahams, Professional Indemnity Portfolio Manager UK Underwriting, RSA Insurance What particular risks do SME s pose as opposed to larger companies? How current market conditions are affecting policy terms provided to SME s To what extent is the sector outperforming the cycle? How profitable is the sector to write? Do underwriters write each individual case on its merits or are they taking a commoditized approach to writing this business? To what extent can different industries be commoditized? - what industries has it worked/not worked? Particular considerations for underwriters when writing for small businesses How to handle the large volume of business in an SME book 17.15 Chair s Closing Remarks and Conference Adjourns 8.30 Coffee MAIN CONFERENCE DAY TWO Thursday 20 th October 2011 9.00 Chair s Opening Remarks Roger Flaxman, Chartered Insurance Practitioner Flaxman & Partners 9.15 Analysing the Latest Trends in PII Claims and Defence Costs Adam Kemal-Brooke, SVP, Head of Speciality & Casualty Claims Europe, Torus Insurance James Pollock, Partner, Simmons & Simmons Claims notifications which professions are being hit the hardest? What are the latest/new trends, where are the claims coming from? How do claims compare by size/type of insured? - level of claims by sole practioners - large corporates and multinationals What big ticket claims are occurring? Assessing the potential for claims against accountants and auditors - clampdown on stamp duty avoidance schemes and liability of accountants - claims arising from wills and probate matters The level of recessionary claims from the professions Where do we see the claims falling in the next few years? PII defence costs overview of the latest developments in CFA s How will the implementation of the Jackson reforms affect the funding of PII Litigation? Cost inflation to what extent have the costs of handling claims risen? How costly is it to defend a claim outside of the UK? 10.15 Morning Refreshments 10.30 Understanding The Exposures Facing Professionals in the UK Construction Industry Steve Watson, Head of Commercial Professional Indemnity Zurich Global Corporate UK Andy Kirby, Group Insurance Risk, Carillion PLC Peter Godfrey, Director Professional Risks Practice Heath Lambert Understanding the problems facing the UK construction industry as a whole and how that can impact upon professional liability What problems do contractors see? The risks associated with emerging technologies including green technologies and its impact on professional liability Design and build contracts How are standard contract forms developing from traditional JCT type contracts? What contracts are design and build contractors entering into at the present time? Fitness for purpose & Decennial liability risk - current exposures - demand for this cover - should underwriters be providing this cover? - what is the policy designed to pick up? The effect of insolvency in the construction industry on underwriting risks Contract Rights of Third Parties Act If a contractor goes into liquidation what rights does that confer upon third parties as opposed to the rights of the insured? The effect on risk profiles of construction companies when M&A s occur Fax order form to +44 (0) 20 7878 6885 or register online at www.c5-online.com/indemnity

How to manage exposures from overseas projects, as construction projects go further afield Novation agreements in construction projects what are the exposures and what claims are likely to arise out of these agreements? Single project cover - how is the market developing for this? - is it just UK? - is it more international? - what are the implications of writing on a single project basis? - where is the market likely to develop and how is it likely to develop? 11.45 The Importance of Assessing the Health of a Company before Placing Cover What Red Flags Do PII Underwriters Need to Be Aware of? Will Davies, Forensic Insurance Partner, Grant Thornton Michael Rieger-Goroncy, International Underwriter, Speciality Lines, Beazley Group Companies in distress how can this impact upon their risk management practices and how can you spot the warning signs? Examples of how companies survival strategies can cut across their professional services exposing them to professional liability Why do D&O underwriters examine the financial statements of a company but many PII underwriters do not? Why should they? Does the matrix approach to underwriting in PII work? Where to find relevant information to assist you in your assessment of risk Factors to consider when reviewing companies financial statements including operating environment, accounting policies, exceptional costs or revenues, financial position, key performance trends, investment expenditure and cash flow analysis Relevant questions to ask yourself and the insured when examining the health of a company 12.45 Lunch 14.00 How is the TMT Market Developing and What are the Emerging Risks Facing Insurers of This Market? Matthew Webb, Senior Technology and Media Underwriter, Hiscox Graeme Newman, Business Development Director CFC Underwriting Limited Peter Hacker, Partner & CEO Global CTM Practice JLT Specialty Ltd * How is the sector performing from an underwriting perspective? What are the most common risks associated with IT/ media and telecoms professionals? What types of wording are being offered by insurers? What requests are brokers seeing in relation to IT coverage? How are insurers addressing them? Understanding IT technology and the potential exposures from cloud computing - how do you manage those exposures as an underwriter? What sorts of products are out there at the moment and is anyone offering anything new? What claims are occurring? - what are the US IT exposures? - why do insurers accept US exposures on IT risks? - what areas within TMT are the claims falling? 15.00 The Middle East PII Market What are The Challenges Facing Underwriters and How Does it Compare to the UK PII Market? Peter Englund, Regional Manager Professional Liability Middle East & Africa, Zurich Financial Services Understanding the liability regime for designers and professionals in the construction industry in the ME The civil code how does that interact with the construction PI arena, how is the contractor covered under the law as opposed to the design firm? How do professional liability exposures for construction professionals in the Middle East compare to the US or the UK? Where are the growth regions in the Middle East and Africa? What is driving the demand for PII cover and what professional segments are in most need? What are PII insurers experiences of writing in the Middle East? - what are the exposures and how is it different from writing in the UK? How do standard PI policy wordings in the Middle East compare to the UK? Are the wordings sufficient to counter the extended reporting periods in the region? How does the pricing differ between standard UK and Middle East PII policies? Fronting arrangements how does this work? Economic outlook what are the projects on the horizon is the ME still the place to go after construction business? 16.00 Chair s Closing Remarks 16.05 Conference Ends POST CONFERENCE MASTER CLASS Friday 21 st October 2011 9.00 AM 12.30 PM 9.00 Registration and Coffee 9.30 Tips and Traps When Writing PII Cover for Professionals in China Attend this practical and interactive master class to benefit from an in-depth analysis of the risks and opportunities for you to consider when entering this potentially lucrative market place. Don t miss the opportunity to participate in an interactive discussion on the special risks facing PII insurers of professionals operating in China and get answers to your most pressing questions. Hear about real life exposures and gain vital tools and resources that you can use back in the office when providing PII cover for this market. Leading experts in this field will guide you through the crucial issues and will explain the specific policy wordings in depth using real life case studies. Special PII risks that are specific to China The PII exposures facing UK companies operating in China The implications for PII insurers when one of their UK clients enters into contracts under Chinese law How the Chinese courts operate and how litigation is conducted Enforceability of standard PII policies in China PII insurers experiences of writing in China the good and the bad 12.30 Session Ends * Subject to confirmation To register call +44 (0) 20 7878 6888 or register online at www.c5-online.com/indemnity C5, 2011

9 th Forum on Professional Indemnity Insurance Strategies for Maximising Profitability and Minimising Risk in a Challenging Market 19 th & 20 th October 2011 Kingsway Hall Hotel, London, UK Business Information In A Global Context DELEGATE DETAILS NAME APPROVING MANAGER ORGANIZATION ADDRESS CITY POSTCODE PHONE EMAIL TYPE OF BUSINESS FOR MULTIPLE DELEGATE BOOKINGS PLEASE COPY THIS FORM PAYMENT DETAILS BY CREDIT CARD Please charge my AMEX VISA MasterCard NUMBER CARDHOLDER BY CHEQUE I have enclosed a cheque for made payable to C5 BY BANK TRANSFER C5 Communications Limited Account Name: C5 Communications Limited Bank Name: HSBC BANK Plc Bank Address: 31 Chequer Street, St Albans Herts AL1 3YN, UK Bank Branch: St Albans Branch BIC ( Bank Identifier Code ): MIDLGB22 GBP Account (VAT num: 913 0992 30) IBAN: GB41 MID L 4040 0182 1816 22 Sort Code: 40-40-01 POSITION POSITION COUNTRY EXP. DATE If you wish to pay in Euros or USD$ please contact Customer Service FAX Priority Service Code FEE PER DELEGATE Register & Pay by 23 September, 2011 Register & Pay after 23 September, 2011 ELITEPASS*: Conference & Master Class 1799 1899 Conference Only 1399 1499 PLEASE ADD VAT TO ALL ORDERS *ELITEPASS is recommended for maximum learning and networking value. 627I12_E Event Code: 627I12-LON 5 EASY WAYS TO REGISTER WEBSITE: www.c5-online.com/indemnity REGISTRATIONS & ENQUIRIES +44 20 7878 6888 EMAIL: registrations@c5-online.com FAX: +44 20 7878 6885 PLEASE RETURN TO C5, Customer Service 6th Floor, Trans-World House, 100 City Road London EC1Y 2BP, UK CALL FOR GROUP DISCOUNTS Book 4+ places and save. Call +44 (0) 20 7878 6888. ADMINISTRATIVE DETAILS Date: 19 20 October 2011 Time: 9.00 17.15 Venue: Kingsway Hall Hotel Address: 66 Great Queen Street, Covent Garden, London, WC2B 5BX Telephone: +44 (0)207 309 0909 An allocation of bedrooms is being held for delegates at a negotiated rate until 16 September 2011. To book your accommodation please call Venue Search on tel: +44 (0) 20 8541 5656 or e-mail beds@venuesearch.co.uk. Please note, lower rates may be available when booking via the internet or direct with the hotel, but different cancellation policies will apply. DOCUMENTATION IS PROVIDED BY CD The documentation provided at the event will be available on CD only. If you are not able to attend, you can purchase a CD of the presentations provided to delegates on the day of the event. Please send us this completed booking form together with payment of 350 per copy requested. For further information please call +44 (0) 207 878 6888 or email enquiries@c5-online.com. CONTINUING EDUCATION 11.4 hours (conference only) plus 3.5 hours per master class towards Continuing Professional Developments hours (Solicitors Regulation Authority). Please contact C5 for further information on claiming your CPD points. PAYMENT POLICY Payment is due in full upon your registration. Full payment must be received prior to the event otherwise entry will be denied. All discounts will be applied to the Main Conference Only fee (excluding add-ons), cannot be combined with any other offer, and must be paid in full at time of order. Group discounts available to individuals employed by the same organisation. TERMS AND CONDITIONS You must notify us by email at least 48 hours in advance if you wish to send a substitute participant. Delegates may not share a pass between multiple attendees without prior authorization. If you are unable to find a substitute, please notify C5 in writing no later than 10 days prior to the conference date and a credit voucher will be issued to you for the full amount paid, redeemable against any other C5 conference. If you prefer, you may request a refund of fees paid less a 25% service charge. No credits or refunds will be given for cancellations received after 10 days prior to the conference date. C5 reserves the right to cancel any conference for any reason and will not be responsible for airfare, hotel or any other costs incurred by attendees. No liability is assumed by C5 for changes in programme date, content, speakers or venue. INCORRECT MAILING INFORMATION If you receive a duplicate mailing of this brochure or would like us to change any of your details, please email data@c5-online.com or fax the label on this brochure to +44 (0) 20 7878 6887. To view our privacy policy go to www.c5-online.com/privacy_policy_statement.