Part Code Connectivity Description SRP Install Partner Install ADSL-21CNS ADSL2+ SOHO up to 24Mbps 21CN broadband with 50Gb per month usage limit - - 22.20 18.50 ADSL-21CNB ADSL2+ Business up to 24Mbps 21CN broadband with 100Gb per month usage limit - - 31.20 26.00 ADSL-21CNU ADSL2+ Business Unlimited up to 24Mbps 21CN broadband unlimited usage subject to fair usage - - 64.80 54.00 ADSL-21CN-AM ADSL2+ Annex M Add-on Annex M add-on to ADSL2+ to provide upload up to 2.5Mb (subject to line length) - - 12.96 10.80 ADSL-SMAXB ADSL Max Business up to 8Mbps 20CN broadband with 100Gb per month usage limit - - 31.20 26.00 ADSL-SMAXU FTTC-40BUS-U FTTC-80BUS-U ADSL Max Business Unlimited Fibre Broadband 40Mb Unlimited Fibre Broadband 80Mb Unlimited up to 8Mbps 20CN broadband with unlimited usage subject to fair usage policy FTTC Up to 40Mb download, 10Mb Unlimited (fair use policy) (24 month contract)* FTTC Up to 80Mb download, 20Mb Unlimited (fair use policy) (24 month contract)* *requires Talk Internet PSTN line. Non Talk PSTN line FTTC rental is an additional 3.00 per month - - 64.80 54.00 - - 33.60 28.00 - - 36.00 30.00 DSL-ECARE ADSL/FTTC Enhanced Care DSL Enhanced care providing 24x7 fault reporting 20 hour clock fix - - 10.20 8.50 DSL-ECARE14 ADSL/FTTC Enhanced Care level 14 DSL Enhanced care level 14 24x7 fault reporting and 7 hour clock fix - - 14.40 12.00 ADSL-RTR4W FTTP-80BUS-U FTTP-100BUS-U 4 Port Router ADSL Wireless Fibre Premise Broadband 80Mb Unlimited Fibre Premise Broadband 100Mb Unlimited 4 Port wireless ADSL/FTTC router (1xADSL, 1xWAN 4x Ethernet) preconf & delivered FTTP Up to 80Mb download, 20Mb Unlimited (fair use policy) (24 month contract) FTTP Up to 100Mb download, 30Mb Unlimited (fair use policy) (24 month contract) 72.00 60.00 - - 120.00 105.00 63.00 54.00 120.00 105.00 113.40 97.20 ETHERNET Ethernet Connectivity 10/100/1Gb Ethernet connectivity via EFM, EoGEA or fibre Quote Quote Quote Quote Page 1 of 9
Part Code Sharedband Broadband Bonding Description SRP Install Partner Install SB-TALK Sharedband line Sharedband service per line (For Talk Internet ADSL) - - 15.00 12.50 SB-3RD20 Sharedband line 3rd party 20Gb Sharedband per line (Install on 3rd party ADSL) 50Gb usage Limit per line - - 21.60 18.00 SB-RTR2L Sharedband router standard Sharedband compatible router 74.00 65.00 - - SB-RTRPWR Sharedband power router Sharedband power router for Ethernet and FTTC 198.00 165.00 Part Code Managed VPN/MPLS Description SRP Install Partner Install MVPN-ASA5505 Managed VPN Router ASA5505 Managed VPN/MPLS Router for Ethernet (20 tunnels) 180.00 150.00 63.00 53.00 MVPN-ASA5510 Managed VPN Router ASA5510 Managed VPN/MPLS Router for Ethernet (50 tunnels) 600.00 500.00 180.00 150.00 Part Code Cloud Email Description SRP Install Partner Install Per User Per User CLOUDM-HEB Cloud Hosted Exchange Basic Exchange Email, Web Access Only (OWA), 5Gb mailbox per user - - 4.00 2.90 CLOUDM-HEP Cloud Hosted Exchange Premium Exchange Email, Full MAPI Access, 25Gb mailbox per user includes email SPAM & AV protection and AD Sync - - 5.50 4.00 CLOUDM-HEA Cloud Hosted Exchange Archiving Exchange Email archiving per user (10Gb storage) - - 4.50 3.00 CLOUD-O365B Cloud Office 365 Business Office 365 Business (Word, Excel, Powerpoint and Outlook) per user - - 7.00 6.70 CLOUDM-US Talk Cloud Email User Standard Zimbra Hosted Cloud Email with 25Gb mailbox per user (Standard) - - 2.59 2.16 CLOUDM-UP Talk Cloud Email User Premium Zimbra Hosted Cloud Email with 25Gb mailbox per user includes SPAM & AV protection(premium) - - 3.79 3.16 Page 2 of 9
Part Code Email Hosting Description SRP Install Partner Install EMAIL-POP3 Email Hosting Single user Email hosting for single users including POP3 access, webmail and SMTP 5.00 4.00 5.00 4.00 EMAIL-SMTPFD SMTP Feed SMTP feed to accept mail for domains and forward to a set destination - - 70.00 56.00 EMAIL-5USR Email hosting 5 users Email hosting for up to 5 users POP3 access, webmail and SMTP 5.00 4.00 22.00 18.00 EMAIL-10USR Email hosting 10 users Email hosting for up to 10 users POP3 access, webmail and SMTP 5.00 4.00 40.00 35.00 EMAIL-20USR Email hosting 20 users Email hosting for up to 20 users POP3 access, webmail and SMTP 5.00 4.00 55.00 45.00 EMAIL-30USR Email hosting 30 users Email hosting for up to 30 users POP3 access, webmail and SMTP 5.00 4.00 60.00 50.00 EMAIL-50USR Email hosting 50 users Email hosting for up to 50 users POP3 access, webmail and SMTP 5.00 4.00 72.00 60.00 EMAIL-100USR Email hosting 100 users Email hosting for up to 100 users POP3 access, webmail and SMTP 5.00 4.00 120.00 100.00 EMAIL-SMTPAUTH SMTP Authentication SMTP authentication for users external to Talk Internet network 5.00 4.00 15.00 10.00 Part Code Email Filtering Description SRP Install Partner Install EMAIL-SPAM1 Email Filtering single user Email SPAM and anti-virus filtering single user 20.00 16.00 19.50 15.60 EMAIL-SPAM5 Email Filtering up to 5 users Email SPAM and anti-virus filtering up to 5 users 20.00 16.00 95.00 76.00 EMAIL-SPAM10 Email Filtering up to 10 users Email SPAM and anti-virus filtering up to 10 users 20.00 16.00 185.00 148.00 EMAIL-SPAM20 Email Filtering up to 20 users Email SPAM and anti-virus filtering up to 20 users 20.00 16.00 360.00 288.00 EMAIL-SPAM30 Email Filtering up to 30 users Email SPAM and anti-virus filtering up to 30 users 20.00 16.00 525.00 420.00 EMAIL-SPAM50 Email Filtering up to 50 users Email SPAM and anti-virus filtering up to 50 users 20.00 16.00 850.00 680.00 EMAIL-SPAM100 Email Filtering up to 100 users Email SPAM and anti-virus filtering up to 100 users 20.00 16.00 1,600.00 1,333.00 Page 3 of 9
Part Code Web Filtering Description SRP Install Partner Install WEBFILT1 Web Filtering single user Web content filtering Single User (home) 15.00 12.00 30.00 24.00 WEBFILT5 Web Filtering up to 5 users Web content filtering up to 5 users (business) with custom policies 15.00 12.00 145.00 116.00 WEBFILT10 Web Filtering up to 10 users Web content filtering up to 10 users (business) with custom policies 15.00 12.00 270.00 216.00 WEBFILT20 Web Filtering up to 20 users Web content filtering up to 20 users (business) with custom policies 15.00 12.00 520.00 416.00 Part Code Web Hosting and Domain Description SRP Install Partner Install DOMREG-COUK Domain Registration.co.uk.co.uk domain registration for 2 years 15.00 12.00 12.00 9.60 DOMREG-COM Domain Registration.com.com.net.org.biz domain registration for 2 years - - 34.00 27.20 DOMREG-EU Domain Registration.eu.eu domain registration for 2 years - - 34.00 27.20 DOMREG Domain Registration Other Range of domain registration (see domains tab) See Domains Tab DOMREG-UKCOM Domain Registration.uk.com.uk.com domain registration for 2 years - - 60.00 52.00 WEBH-100M Web Hosting 100Mb Basic web hosting with 100Mb of disk space - - 60.00 48.00 WEBH-200M Web Hosting 200Mb Basic web hosting with 200Mb of disk space - - 80.00 66.66 WEBH-MYSQL MySQL Hosting Hosting for MySQL database upto 200Mb Db with web access 25.00 20.00 80.00 64.00 Part Code Web SSL Description SRP Install Partner Install WEBH-SSL-D Secure Web SSL Domain Secure SSL for webhosting with domain validation 1 year - - 65.60 54.66 WEBH-SSL-V Secure Web SSL Validated Secure SSL for webhosting with company validation 1 year - - 150.00 125.00 WEBH-SSL-EV Secure Web SSL EV Validated Secure SSL for webhosting with extended validation 1 year - - 395.00 329.16 WEBH-SSL-WC Secure Web SSL Wildcard Secure SSL for wildcard webhosting cert validation 1 year - - 465.00 387.50 Page 4 of 9
Part Code Cloud Virtual Servers Description SRP Install Partner Install 1x vcpu cloud virtual server, 1Gb RAM, 40Gb HDD, 100Mb Internet port VCLOUD-VM1 Entry level cloud virtual server with 500Gb data transfer 50.00 41.60 58.34 48.62 VCLOUD-VM2 Mid range cloud virtual server 1x vcpu cloud virtual server, 4Gb RAM, 100Gb SAN storage, 100Mb Internet port with 500Gb data transfer 99.00 82.50 103.61 86.34 VCLOUD-VM3 Mid range cloud virtual server with dual vcpu 2x vcpu cloud virtual server, 8Gb RAM, 100Gb SAN storage, 1Gb Internet port with 1000Gb data transfer 99.00 82.50 180.34 150.28 VCLOUD-VM4 Enterprise cloud virtual server with 4vCPU 4x vcpu cloud virtual server, 16Gb RAM, 500Gb SAN storage, 1Gb Internet port with 1000Gb data transfer 99.00 82.50 407.70 339.75 VCLOUD-VMC Cloud virtual server hosting Cloud virtual server hosting custom spec Quote Quote Quote Quote VCLOUD-1GBMEM Cloud VM Additional 1Gb Memory Additional 1Gb Memory for cloud virtual machines - - 9.60 8.00 VCLOUD-100GBDSK Cloud VM Additional 100Gb Disk space Additional 100Gb disk space for cloud virtual machines - - 26.88 22.40 VCLOUD-VCPU Cloud VM Additional vcpu Additional vcpu for cloud virtual machines - - 21.08 17.57 VCLOUD-MAN-STD Hosting Management Standard Dedicated server standard management services 50.00 41.60 60.00 50.00 VCLOUD-MAN-SQL Hosting Management App Dedicated server Application (exchange/sql) management services 50.00 41.60 120.00 100.00 VCLOUD-BACK-VM cloud virtual server backup Cloud virtual server backup per VM - - 10.80 9.00 VCLOUD-BACK-VM-ST cloud virtual server backup storage Additional 100Gb backup storage - - 10.80 9.00 Part Code Cloud Virtual Data Centre (VDC) Description SRP Install Partner Install VCLOUD-VDC1 VCLOUD-VDC2 VCLOUD-VDC3 Base Virtual Data centre Mid range Virtual Data Centre Enterprise Virtual Data Centre Base Virtual Data centre (VDC) 4x VCPU, 16GB RAM 500Gb Storage, 1000Gb data transfer Mid Range Virtual Data Centre (VDC) 8x VCPU, 20GB RAM 1Tb Storage, 1000Gb data transfer Enterprise Virtual Data centre (VDC) 16x VCPU, 64GB RAM 2Tb Storage, 2000Gb data transfer 99.00 82.50 378.58 315.48 99.00 82.50 617.76 514.80 99.00 82.50 1,530.24 1,275.20 VCLOUD-VDCC Custom Virtual Data Centre Customer specification Virtual Data Centre (VDC) Quote Quote Quote Quote Page 5 of 9
Part Code Cloud Server Add-Ons Description SRP Install Partner Install CLOUD-SPLA-WINS VM Windows OS Licence Windows 2003/2008 Server Licence per 4 vcpu - - 29.83 24.85 CLOUD-SPLA-SQLS VM SQL Licence Standard SQL Server 2005 /2008 Standard Edition per 4 vcpu - - 290.88 242.40 DSVR-SPLA-SQLS-U VM SQL Licence Standard per user SQL Server 2005 /2008 Standard Edition per user - - 15.78 13.15 DSVR-SPLA-TS VM remote desktop licence Microsoft remote desktop licenses (per User) - - 4.19 3.49 DSVR-SPLA-OFFS VM office standard licence Microsoft office standard (Per User) - - 12.53 10.44 DSVR-SPLA-EXCH VM exchange licence Microsoft Exchange per users licence - - 4.20 3.50 DSVR-SPLA-XP Citrix XenApp Base User Citrix XenApp Base user licence for application hosting per user (requires SPLA-TS) 6.56 5.46 Part Code Co-location Description SRP Install Partner Install COLO-HALF5 1/2 Rack co-location 5amps 1/2 lockable Rack with 5amps power (Includes 2Mb Transit) (Talk DC2) Quote Quote Quote Quote COLO-FULL8 Full Rack co-location 8amps Full 42U lockable Rack with 8amps power (Includes 5Mb Transit) (Talk DC2) Quote Quote Quote Quote COLO-RACKC Full Rack co-location custom Full Rack with custom power requirements (Talk DC1) Quote Quote Quote Quote COLO-BW0-5 IP Transit 0-5 Mb Bandwidth 0-5Mb (price per Mb) 250.00 100.00 36.00 30.00 TRANSIT-MB IP Transit 10Mb + Bandwidth 10Mb+ Quote Quote Quote Quote COLO-SGL-1AMP Server co-location 1amp co-location single server (1u/2u server) 1amp power 100.00 83.00 180.00 150.00 Page 6 of 9
Part Code Telephony Services Description SRP Install Partner Install Partner Rental VOICE-PSTN-B PSTN Line Basic Single PSTN Basic Line - Care Level 1 106.37 96.70 13.20 11.00 VOICE-PSTN-P PSTN Line Premium Single PSTN Premium Line - Care Level 2 106.37 96.70 13.71 12.46 VOICE-ISDN2e ISDN 2e line ISDN 2e Line with 2 channels 299.00 271.81 26.40 22.00 VOICE-ISDN30-IB ISDN 30 channel install ISDN 30 Channel Install (bearer) 1,296.00 1,080.00 n/a n/a VOICE-ISDN30-IC ISDN 30 channel install ISDN 30 Channel Install (per channel) 8.40 7.00 n/a n/a VOICE-ISDN30-C ISDN 30 channel rental ISDN 30 Channel Rental n/a n/a 14.88 12.40 VOICE-DDI-PLAN ISDN DDI planning fee ISDN DDI planning fee for ISDN30 and ISDN2e 113.83 94.86 - - VOICE-DDI-I ISDN DDI install DDI install for ISDN30 and ISDN2e 1.14 0.95 - - VOICE-DDI-R ISDN 30 DDI rental DDI rental for ISDN 30 and ISDN2e n/a n/a 0.12 0.10 VOICE-PSTN-C3 PSTN Enhanced Care Level 3 Reported by 12:59 cleared same day, 7 days per week (per PSTN line) - - 7.20 6.00 VOICE-PSTN-C4 PSTN Enhanced Care Level 4 Reported by 12:59 cleared within 6 hours, 7 days per week (per PSTN line) - - 9.00 7.50 VOICE-ISDN30-C3 ISDN 30 Enhanced Care Level 3 Reported by 12:59 cleared same day, 7 days per week (per channel) - - 5.40 4.50 VOICE-ISDN2e-C3 ISDN 2e Enhanced Care Level 3 Reported by 12:59 cleared same day, 7 days per week (per ISDN2e) - - 14.40 12.00 Page 7 of 9
Part Code Hosted VoIP Description SRP Install Partner Install IPVS-HVB Hosted VoIP Basic User Hosted VoIP Basic user account - - 8.58 7.15 IPVS-HVPP Hosted VoIP Advanced User Hosted VoIP Advanced user account (includes Voicemail and Toolbar) - - 10.92 9.10 IPVS-HVMU Hosted VoIP Mobilty User Hosted VoIP Mobility user (includes advanced user account and smartphone app) - - 12.48 10.40 IPVS-HVDDI Hosted VoIP DDI no User Hosted VoIP additional DDI number for hunt group(no user account) - - 1.20 1.00 IPVS-UCB Hosted VoIP UC Business Hosted VoIP UC Business including IM, Presence and desktop aap 4.20 3.50 IPVS-UCT Hosted VoIP UC Team Hosted VoIP UC Team, as business plus conference room and smartphone app - - 8.52 7.10 IPVS-HVBL Hosted VoIP Busy Lamp Hosted VoIP Busy lamp enabled per user (for hardware reception consoles) - - 2.34 1.95 IPVS-HV-MO-TB Hosted VoIP Ipad App Hosted VoIP Mobile Office IPad App - - 1.56 1.30 IPVS-HV-MO-PC Hosted VoIP Softphone Hosted VoIP Mobile Office PC App - - 3.60 3.00 IPVS-HVHUNTP Hosted VoIP Hunt Group Plus Hosted VoIP Hunt Group plus for advanced hung group features - - 5.88 4.90 IPVS-HAUTOA Hosted VoIP Auto Attendant Hosted VoIP Auto Attendant inbound number (charged per level of AA) - - 15.60 13.00 IPVS-HVCALLC Hosted VoIP Call Centre Hosted VoIP Call centre ACD (charged per inbound number) - - 24.00 20.00 IPVS-HCALLR Hosted VoIP Call Recording Hosted VoIP Call Recording with 30 days storage per user - - 11.70 9.75 IPVS-BRAND Hosted VoIP Branded Portal Hosted VoIP Branded Portal with wholesale user rates Quote Quote Part Code SIP Trunking Description SRP Install Partner Install IPVS-SIPT SIP Trunk SIP Trunk channel single concurrent call - - 5.10 4.25 IPVS-SIPTDDI SIP Trunk DDI SIP Trunk DDI Number - - 1.20 1.00 IPVS-SAUTOA Hosted VoIP Auto Attendant Hosted VoIP Auto Attendant inbound number (can also be used without VoIP) - - 15.60 13.00 IPVS-SCALLR Hosted VoIP Call Recording Hosted VoIP Call recording with 30 days storage per trunk channel - - 23.40 19.50 Page 8 of 9
Part Code SIP Hardware Description SRP Install Partner Install HC-C502G IP Phone Cisco502g Cisco SPA 502g+ Preconfigured single line phone 114.00 95.00 - - HC-PVVX300 IP Phone Polycom VVX 300 Polycom VVX 300 entry level IP phone with HD voice 131.00 90.00 - - HC-PVVX300 IP Phone Polycom VVX 400 Polycom VVX 400 business IP phone with HD voice 153.00 127.00 - - HC-T41P IP Phone Yealink T41P Yealink T41P entry level IP phone 99.00 82.50 - - HC-T46G IP Phone Yealink T46G Yealink T46G business level IP phone 163.00 136.00 - - HC-T48G IP Phone Yealink T48G Yealink T48G business touch screen IP phone 219.00 182.00 - - IPVS-PAN500 IP Panasonic IP DECT phone Single port IPVS DECT phone 118.80 99.00 - - IPVS-ATA IP Single port ATA Single port IPVS ATA adaptor 45.60 38.00 - - IPVS-MG2 Media Gateway Media Gateway to allow SIP with older ISDN2e/ISDN 30 phone systems Quote Quote - - Part Code Cloud Backup Services Description SRP Install Partner Install CBACK-ACC-D Cloud Backup Desktop Cloud back desktop edition with 5Gb storage inc - - 3.60 3.00 CBACK-ACC-S Cloud Backup Server Cloud back server edition with 10Gb storage inc - - 8.40 7.00 CBACK-STR Cloud Backup Storage Additional 1Gb of cloud storage - - 0.60 0.50 CBACK-R CBACK-R-STR CBACK-R-STR CBACK-R-STR Cloud Backup Reseller Account Cloud Backup Reseller Account Storage 500Gb Cloud Backup Reseller Storage 500Gb- 1Tb Cloud Backup Reseller Storage 1Tb + Cloud backup reseller account with 20 accounts and 200Gb storage and white label branding (additional user accounts included with additional disk space below) - - 120.00 100.00 Additional 1Gb of cloud storage < 500Gb - - 0.48 0.40 Additional 1Gb of cloud storage 500-1Tb - - 0.36 0.30 Additional 1Gb of cloud storage > 1Tb - - 0.30 0.25 Page 9 of 9