Emergency Relief & Support Services



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Emergency Relief & Support Services Compiled by TAFE Student Scott McPhail Last updated September 2015 Neighbourhood Centre 2 Dodds Street 6583 8044 or 6584 1914 pmncinfo@midcoast.com.au www.pmncinfo.org.au 16

ACCOMMODATION/HOUSING SERVICES PMNC SERVCES & PROGRAMS Community Housing Limited YP Space-Kempsey 2444 House, 3/66 Lord St 6583 6717 6563 1238 6584 0066 Fair Trading 133220 Cnr Central Rd & Barton Cres Domestic & Family Violence Specialist Service - Galbaan House Liberty Cottage 6583 2155 6584 9102 Affordable community housing Accommodation for homeless youth. General tenancy & park resident enquiries. Crisis Accommodation for woman and children escaping domestic violence. Outreach Support Program Volunteer Centre Toy Library Neighbourhood Centre Various other activities & projects each year Provides training, assistance & referral for volunteers to 100 local not-for profit volunteer organisation. Provision of toys & education resources for children 0-5 Various services & programs provided to & outlying areas. Women s circle, money minded, computer courses, NSW Transport Project Housing NSW 6582 9222 2/143a Horton St Housing solutions, Rentstart, Bond applications. Housing NSW Temporary Accommodation Line 1800 152 152 After hours assistance with emergency accommodation. Hastings Accommodation Solutions (McCosker House) 6584 2630 Crisis accommodation refuge for woman, men and families Mid Coast Tenants Advice Service 6583 9866 1800 777 722 All enquiries for social housing, private tenants and park residents including Tribunal representation. New Horizons Supporting & Securing Tenancies (SST) 1800 188 890 Accommodation assistance for homeless or those at risk of homelessness. Case management support. 2 15

PMNC SERVCES & PROGRAMS CARAVAN PARKS/BACKPACKERS PMNC Web Site Community Directory www.pmncinfo.org.au + Facebook Contact re changes or new listings Aquatic Caravan Centre 259 Hastings River Drive 6584 9155 Tax Help EAPA Vouchers Kids Holiday Activities Free service to complete & lodge yearly personal tax returns. Vouchers to assist with paying electricity. Enquire about various activities in the school holidays Dunbogan Caravan Park 16A Bell St, Dunbogan 6559 9375 Edgewater Caravan Park 211 Hastings River Drive PMQ 1800 228 800 Jacaranda Caravan Park 85 The Parade North Haven 6559 9470 Jordan's Caravan Park 11 McInherney Drive PMQ 6583 1005 Legal Aid Child Support Free appointment with Legal Aid solicitor Laurieton Gardens Caravan Park 478 Ocean Drive Laurieton 6559 9256 Literacy Assistance Traffic Offenders Program Mid Coast Tenants Advice & Advocacy Service (TAS) OOSH Assistance filling out forms. Assistance reading or writing letters to the Government Departments or others Re-education program for drink driving and traffic offenders. Information & advocacy to private and public housing tenants and caravan park residents. Gloucester to Woolgoolga Before & After School Care & Vacation Care Leisure Tourist Park 202 Hastings River Drive PMQ 6584 4555 Lighthouse Beach Caravan Park 140 Matthew Flinders Drive PMQ 6582 0581 Marina Holiday Park 52 Settlement Point Road PMQ 6583 2353 Ocean View Tourist Park 1621 Ocean Drive Lake Cathie 6585 5295 River Lodge Tourist Park 340 Blackmans Point Road 6585 0264 Sundowner Breakwall Tourist Park Beach Side Backpackers YHA 1 Munster Street PMQ 6583 2755 40 Church street PMQ 6583 5512 Ozzie Pozzie Backpackers Backpackers 36 Waugh St PMQ 6583 8133 2 Hastings River Drive PMQ 1800 688 882 14 3

COUNSELLING SERVICES SUPPORT SERVICES Alcoholics Anonymous 6585 2494 (or) 65823582 Drug & Alcohol Services Intake Line After Hours Interrelate Family Services North Coast Area Health Service 1300 662 263 1800 422 599 Hastings AA Groups Phone to talk to a counsellor or make an appointment 5525 3200 Personal & family counselling. Various programs. 6588 2882 1800 725 997 Various health services People Builders Youth Hub Rural Mental Health Support Line Suite 1/1 Bay St 6583 2566 140 Horton St 65847569 Drop in centre. Counselling services, local community support. Family food assistance. Youth drop in centre Mon Fri 3pm-7pm (10am-4pm school holidays) 1800 201 123 24/7 mental health support line for farmers & other rural people Samaritans Gambling Counselling Service Mission Australia Mental Health 0456816829 Free counselling service for problem gamblers, family and friends. 8/27 Grant St 6589 5000 Outreach support for people with mental health issues. Skills Link Training 6583 7288 Business training and Development and Pathway to Higher Education Stand By Response Service 0417 119 298 Suicide Bereavement Support Suicide Call Back Service Women s Information & Referral Service 1300 659 467 24/7 free telephone support service. Qualified counsellors will call back at a time convenient to you. 1800 817 227 24 hr M-F 4 13

SUPPORT SERVICES Mental Health Line 1800 011 511 24/7 access to mental health advice Migrant Settlement Project Worker Mission Australia Brighter Futures Mission Australia Youth Connections New Horizons NILS (No Interest Loan Scheme) 6553 5121 Info & referral service for migrants & CALD residents Gloucester to Kempsey 6589 5000 6589 5002 2/137 Gordon St 6588 8100 6584 3200 Horton St (above ANZ bank) 12 The Brighter Futures program provides you with support and services that will help you give your children a good start in life. Youth Connectins provides flexible and personal support to help young people engage with education and make positive life choices Support services to aged, disability, employment, indigenous, homelessness & mental health No interest loans for whitegoods EMERGENCY RELIEF SERVICES 4Life Care & Training & Living Skills Hope Shop Mid Coast Care Neighbourhood Centre Salvation Army Lord St St Vincent De Paul St Vincent De Paul Laurieton 6584 2951 Referral required & by appt only. 3 Milton Circuit 6581 3303 0478 558 079 6583 8044 or 6584 1914 Assessment Line 1300 371 288 Must phone for an initial assessment 9am-5pm M-F PM Welfare section 6583 7604 for further assistance only after calling the above assessment line. 116 Gordon St 65 84 1168 18 Lake Street 6559 8319 6585 1963 Centacare 6581 6800 10-12 Short Street Neighbourhood Centre 3 Waugh St 6586 4055 5 Food packages. Pension card or health care card necessary. Joining fee applies. Training Op shop, furniture, clothing, welfare support EAPA vouchers. Appointment required. Food Connect free food rescue Tuesday & Thursday 9am (bread, rolls, fruit & veg) Food, EAPA, Telstra, furniture, whitegoods, chemist After assessment, vouchers can be picked up Mon, Wed, Thurs, Fri 9.30am-12.30 pm from PM or Tues at. M,W,F 9.30am - 12pm Centrelink income statement required. Food, Telstra & Chemist vouchers, furniture & appliances budget counselling Tu, W, F 9.30-11.30 Tues, Thurs, 930 12.00 Care Packages Free breakfast & shower facilities Tuesdays 8am 9am EAPA vouchers. Food Connect free food rescue Monday 9am

FINANCIAL COUNSELLING SERVICES SUPPORT SERVICES Kempsey N Hood Centre Financial Counselling Outreach Service Kempsey N Hood Centre Financial Counselling Outreach Service Christians Against Poverty (CAP) 0457 628 300 Appointment required. Appointments held at Centacare, Short St PMQ (old PCYC building) 1300 662 540 Appointment required. Appointments held at Neighbourhood Centre, 3 Waugh St 1300 227 000 Struggling with debt? Free help. Not Christian based. Grow 1800 558 268 Caring and supportive group for improving & maintaining mental wellbeing HACC (Home and Community Care) Hastings Valley Neighbourhood Aid Headspace 6588 7300 10-12 Short St PMQ (downstairs old PCYC building) Home Assistance Services 65883150 Assistance for seniors people with a disability and their carers 6584 5295 Home assistance (shopping, errands, appts etc) for aged or people with a disability (not cleaning) Mental health & wellbeing support, info & other services for young people 6582 2722 Home care & home help. Aged care, home assistance & cleaning Insight 0429 812 708 Bern Coady Men's Domestic Violence Behaviour Change Program Lifeline ( Counselling) Lifeline Support After Suicide Men s Sheds 131114 6581 2800 6581 4421 0448 504 312 24 hour telephone crisis support. Online crisis support Support group for loved ones. 5/25 Central Rd PMQ mensshed@gmail.com Kendall 0427 207 359 6559 4876 Showgrounds Batar Creek Rd Camden Haven Showground 6 11

SUPPORT SERVICES ACON 6584 0943 Health & wellbeing. HIV prevention. Health promotion. Support services Beyond Blue 1300 224 636 Assistance for people experiencing anxiety or Depression Centacare 6581 6800 10-12 Short St PMQ Community Health Centre CPADFV Community Partnership Against Domestic & Family Violence 10 Accom support for people with mental illness. Various support services. 6588 2882 Information & direct service provisions from health professionals 6583 2155 Specialist Domestic Violence Support Rooms located at Kempsey, and Taree Police Stations Dads In Distress (dids) 1300 853 437 Help in navigating the future and understanding the past DVA Community Support Service Officer Dept of Human Services 6580 3700 9 Short St PMQ EACH Reconnect 6588 7300 10-12 Short St PMQ Family Referral Service 1800 758 589 0407 816 314 Suite 3, 109 William St PMQ 6586 6608 Assistance for veterans Safety & wellbeing of children & young people. Building stronger family & communities Family Mediation. Community support for individuals and families FRS provides information and links vulnerable children, young people and their families to a range of support services in their local areas. LEGAL SERVICES Community Legal Centre 6580 2111 30 Murray St, PMQ 7 Info & Phone assistance with legal issues (not family or criminal) Law Access N.S.W 1300 888 529 Phone info service. Provides legal info, advice & referral. Legal Aid NSW Legal Aid Civil Law & Bankruptcy Legal Aid Child Support Service Neighbourhood Centre Free Legal Advice Service Woman s Domestic Violence court Advocacy service The Aged-Care Rights Service Inc. (TARS) Mental Health Court Liaison Service. 107 William St, Port Macquarie 5525 1600 Free legal advice & assistance Advice clinics for Criminal, Family and Civil Law matters 1300 888 529 Free legal advice & assistance for civil law & bankruptcy. Appts. held in Taree 1800 451 784 Free appt. with a Legal Aid Solicitor. Appts held at P.M Neighbourhood Centre. Appt. required. 6586 4055 Free 30 min appt. with a local solicitor. Appt. required. 6584 0053 Provides support & advocacy for woman. 1800 424 079 Provides legal advice & referral to older people in NSW 6562 0256 Offering links between the Legal and Mental Health Services.

OP SHOPS SOUP KITCHENS, BBQ s & BREAKFAST ADRA Lifeline Lifeline Warehouse Hope Shop Mid Coast Care 8/1 Bellbowrie St 6584 4376 122 Gordon St 6584 0200 19 Central Rd PM 6581 3644 3 Milton Circuit 6581 3303 M-T 10-3.30pm F 10.30-2.30pm M-F 9am 4.45pm Sat 9am-12pm Same times M-F 8am-4pm Sat 9am 12pm St Thomas Soup Kitchen St Agnes Soup Kitchen St Thomas Anglican Church Hall Cnr Murray & William Sts PMQ Wednesday 12pm-1.15pm Phone 6584 1033 Catholic Men s Club (up from KFC) 124 Horton St Monday 9am-12.30pm Phone 6584 7480 RSPCA Red Cent Shop Royal Far West Salvation Army 3/15 Short St 6584 6329 1/49 Horton St 6583 2788 Hayward St 6583 7659 183 Lake Rd 6581 3776 M-F 9am-4pm Sat 9am-12pm M-F am-4pm Sat 9am-12pm M-F 9am-4.30pm Family BBQ Youth BBQ Centacare Kooloonbung Creek, Gordon St Friday s 4.30 pm Community BBQ. Town Beach every Tuesday 3.30-5pm Big Red Bus 10-12 Short Street. Breakfast available from 7.30am to 9.30am every Tuesday St Vincent de Paul 116 Gordon St PMQ 6584 1168 M-F 9am-4pm The Smith Family 143 Horton St 6583 4230 M-F 9am-4.45pm Sat 9.30am-12.15pm Willing & Able 39 Jindalee Rd 6581 0939 M-F 8.30am-3.30pm 8 9