Townsville Mental Health Services Directory

Transcription

1 Townsville Mental Health Services Directory

2 The Community Information Centre Townsville and NQ Alliance for Mental Health provide this directory as a source of information. The Directory is intended to enable users to easily locate and connect with Mental Health Services locally. It focuses on not-forprofit and government organisations that provide mental health services in Townsville. It does not include private practitioners or providers of these services. We understand that people who use mental health services often have a range of complex needs for which they may require support from other types of services. This Directory is not an exhaustive list of those related services, although there are existing directories that can be utilised to provide links to a broader range of services (e.g. domestic violence, housing) beyond the scope of this Directory. Contact the Community Information Centre for FREE information and referral to other services not listed here: Community Information Centre Townsville Inc Level 1 Northtown, 280 Flinders St Townsville Phone cic@townsville.qld.gov.au Facebook Web Published September 2014 Abbreviations used in the Directory: ATODS - Alcohol, Tobacco & Other Drugs Services JCU - James Cook University MHSG - Mental Health Service Group TAIHS - Townsville Aboriginal & Islander Health Services TMML - Townsville-Mackay Medicare Local

3 Mental Health First Aid Mental Health First Aid is the help provided to a person developing a mental health problem or who is having a mental health crisis. First aid is given until professional treatment is received or until the crisis resolves. The aims of Mental Health First Aid are to: 1. Preserve life where a person may be in danger to themselves or others 2. Provide help to prevent the mental health problem developing into a more serious state 3. Promote recovery of good mental health 4. Provide comfort to a person suffering a mental illness

4 Contents Immediate Crisis.1 Assessment Services.2 Counselling Services 3-4 Community Services & Information 5-9

5 Immediate Crisis In a life threatening situation call 000 police, fire, ambulance MH CALL ( ) 24 hours a day, 7 days a week Advice. Referrals. Crisis. Support Around-the-clock mental health support and crisis intervention. Allows consumers of mental health services who may be in crisis access to a mental health clinician at any time of the day or night. Partners in mental health care service provision and others who provide services for mental health consumers are also able to phone this number for advice and support in accessing the most appropriate service as well as for crisis intervention. Kids Helpline hrs/7days Free, private and confidential telephone and online counselling service for young people aged 5-25 years. Lifeline hrs/7 days Telephone counselling. Online one-onone crisis support chat available 8pm - 12midnight 7 days. Poisons Information Centre hrs/7days Phone for advice in poisoning situations - medications, poisons, bites and stings. Suicide Call Back Service hrs/7days enquiries@ontheline.org.au Telephone counselling for people 18 years and over who are suicidal, caring for someone who is suicidal or for people bereaved by suicide. The Townsville Hospital 100 Angus Smith Dr Douglas Public hospital incorporating specialist services, clinics, allied health services, outreach services, accident and emergency department. VSM Safe Place - TAIHS 12 Turnbull St Garbutt krolfe@taihs.net.au 24hr safe place for youth aged years, intoxicated from volatile substances.

6 Assessment Services Adolescent Inpatient Unit & Day Service - MHSG Kirwan Health Campus An 8 bed unity dedicated to the provision of mental health care to adolescents aged and their families. Adult Acute Mental Inpatient Unit - MHSG Townsville Hospital A 36 bed acute inpatient service for people experiencing serious episodes of mental illness and who cannot be adequately supported in the community environment. Child & Youth Mental Health Service - MHSG Kirwan Health Campus Assessment and therapeutic services for children and young people aged 0-18 years and their families. Homeless Health Outreach Team (HHOT) - MHSG Cambridge St Facility Provides comprehensive assessment, care coordination and clinical intervention for homeless persons in the community who are experiencing mental illness. NQ Community Forensic Mental Health Service - MHSG Cambridge St Facility Provides a consultation liaison service to assist with the assessment and management of mental health consumers who either have committed, are alleged to have committed, or at risk or committing an offence, or re-offending. Older Persons Mental Health Service - MHSG Kirwan Health Campus Assessment and treatment services for the different and varying needs of older people with mental illness. Palm Island Mental Health Service - MHSG Joyce Palmer Health Service Assessment and treatment for consumers and their families/carers in both inpatient and outpatient areas. Young Peoples Early Intervention Team - MHSG Kirwan Health Campus Assessment, treatment and support for young people aged with first presentation of psychosis. NQ Adolescent Forensic Mental Health Service - MHSG Kirwan Health Campus Support for young people who are involved with the juvenile justice system or who are at risk of involvement, to access mental health services.

7 Counselling Services ATAPS Counselling Services - TMML mbell@tmml.com.au 8.30am pm Mon - Fri Free counselling for people with mild to moderate mental health issues who are 12 years and above; low income, debt or money problems; pregnant women, women in the first year after birth, or after infant/foetus loss regardless of income; and all Aboriginal and Torres Strait Islander people regardless of income. GP referral. ATAPS For Kids Counselling Services - TMML mhumphris@tmml.com.au 8.30am pm Mon - Fri Free counselling services for children 0-12 years with risk of, or mild to moderate, mental health or behavioural issues. GP referral. Act for Kids Western Campus, JCU townsville@actforkids.com.au Provides free therapy for kids who have experienced harm and abuse, and their families. Centacare North Queensland 410 Ross River Rd Cranbrook am - 5pm Mon - Thurs, 8.30am pm Fri centacarenq@centacarenq.org.au Provides a range of counselling and family support programs. Carers Queensland 210 Ross River Rd Aitkenvale am - 5pm Mon Fri Counselling, support and information for carers. CORES Australia Counselling Service coresqld@kentishrc.com.au Private and confidential counselling service specialising in, but not limited to suicidal feelings, grief and loss, family issues, separation. Evolve Therapeutic Services - MHSG Kirwan Health Campus Therapeutic interventions for children/ young people on interim or finalised child protection orders in out-of-home care, with severe and complex mental health needs. Psychology Clinic - JCU Offers specialised clinical services, including cognitive assessment and therapeutic intervention. Relationships Australia 745 Riverway Dr Thuringowa Central am - 5pm Mon & Tues, 8.30am - 8pm Wed, 8.30am - 7pm Thurs, 8.30am - 3pm Fri generalenquiries@raq.org.au Provides a range of programs including counselling services..

8 Counselling Services Perinatal Informal Support & Counselling 159 Kings Rd Pimlico am - 4pm Mon - Fri ltyson@mifnq.org.au For all mothers and partners experiencing distress prior to and/or after the birth of their baby. Womens Centre Patrick St Aitkenvale am pm Mon, Tues, Thurs, Fri & 9am pm Wed nqcws@thewomenscentre.org.au A safe place for women incorporating support services and counselling. VVCS - Veterans & Veterans Families Counselling Service Nathan Business Centre 340 Ross River Rd Cranbrook am - 5pm Mon - Fri A free and confidential counselling service for veterans of all conflicts and peace-keeping missions and their families. See also: Alcohol and Drug Foundation of Queensland - Page 5 Alcohol, Tobacco & Other Drugs Services (ATODS) - Page 5 Gambling Help Service - Centacare - Page 6 Grace Cottage - The Salvation Army - Page 6 Headspace - Page 6 Kirwan Community Care Team - Page 7 Mental Illness Fellowship North Queensland Inc - Page 7 North Ward Community Care Team - Page 7 Queensland Health Victim Support Service - Page 8 Townsville Aboriginal & Torres Strait Islander Corporation of Health Services Ltd (TAIHS) - Page 9 Private Mental Health Clinicians There are a range of other mental health clinicians who provide counselling services either with or without a Medicare rebate. Discuss with your GP, or search online, the APS or telephone directory.

9 Community Services & Information Al-Anon Family Groups - Cleveland District Ground Floor 203 Kings Rd Pimlico maygeaney@iprimus.com.au Helps families of problem drinkers through weekly group meetings. Alateen Cleveland District 203 Kings Rd Pimlico cecily,messer@westnet.com.au Offers help and support to anyone aged who feels their personal life has been affected by close contact with a problem drinker. beyondblue Aims to address issues associated with depression and anxiety. Web Chat available 4pm-7pm, 7 days a week. Child & Adolescent Support Program Access Service (CASPAS) - UnitingCare Community Ross River Rd Aitkenvale am pm Mon - Fri townsville_mtisa@uccommunity.org.au A program for children who have a parent with a psychiatric disability. Aims to enhance and support a lifestyle as enjoyed by others in the community. Alcohol and Drug Foundation of Qld am pm Mon - Fri adfq@adfq.org Offers support, counselling, therapy and education for those affected by another s alcohol or drug problem. Alcohol, Tobacco & Other Drugs Services (ATODS) - MHSG North Ward Health Campus hr counselling & referral Provides information, clinical assessment, counselling, treatment and referral for individuals, groups and families with a range of alcohol and other drug related problems. Community Visitor Program - Dept of Justice Attorney-General community.visitorprogram@justice.qld.gov.au A community visitor is someone appointed to visit the residence of an adult with impaired capacity or a mental or intellectual impairment and help them understand their rights. CORES - Community Response to Eliminating Suicide JobTrain 2/22 Hervey Range Rd Kirwan Holds free, one day emotional wellbeing first aid awareness courses.

10 Community Services & Information Dads in Distress am - 5pm Mon - Fri enquiries@dadsindistress.asn.au Aims to raise awareness of the need for support for men going through the trauma of divorce, separation or relationship breakdown and male suicide relating to these traumas. Eating Disorders Association Inc am - 4pm Mon - Thurs admin@eda.org.au An information, education, support and referral service for people with eating disorders, their families, carers and health professionals. Flexi Queensland Chippendale St Ayr am - 4pm Mon - Fri admin@flexiqld.com Supports people with a disability and/or mental illness from rural and remote communities. Provides linkages to Townsville services. Gamanon Telephone support for families of gamblers. Hand-Up Mental Illness Fellowship 159 Kings Rd Pimlico karen@handup.org.au Support group for adults suffering mental health issues. Gambling Help Service - Centacare 410 Ross River Rd Cranbrook am - 5pm Mon - Fri centacarenq@centacarenq.org.au Assistance, counselling and support for individuals and families experiencing the harmful effects of gambling. Grace Cottage - The Salvation Army am pm Mon - Fri claire.twivey@aue.salvationarmy.org For women in addiction, in recovery from addiction, or know people affected by drugs and/or alcohol. Provides counselling, support and residential rehabilitation. headspace Townsville Townsville Youth Hub 2/14 Sporting Dr Thuringowa am - 5pm Mon - Fri headspace@tmml.com.au A free and confidential service for young people aged years seeking help or advice about their physical or mental health concerns. Provides GP consultations, therapeutic interventions, counselling, support and groups. Kith & Kin Association Limited 711 Flinders St Townsville admin@kithandkin.com.au 9am - 5pm Mon - Fri Offers activities and lifestyle programs for people with a disability or mental illness.

11 Community Services & Information Life Education (Townsville & District) Committee Inc Level 1 Hermit Park Business Centre 134 Charters Towers Rd Hermit Park am - 4pm Mon, Tues, Thurs life.ed.townsville@bigpond.com Educates young people on the effects that drugs, alcohol and other substances have on the workings of the human body. Mental Health and Wellbeing Townsville Intercultural Centre 2/276 Charters Towers Rd Hermit Park am - 5pm Mon - Fri thez@townsvilleic.com.au Culturally sensitive, personalised mental health support services tailored to meet the needs of the individual. Provided in the home or community. Individual support and group activities. Mental Health Information Line info@mentalhealth.org.au Call to access support, information and referral to mental health related services. Mental Health Legal Service - Qld Advocacy Inc am - 5pm Mon - Fri qai@qai.org.au Provides legal advice and representation to individuals receiving involuntary treatment for mental illness. Mental Illness Fellowship North Queensland Inc 159 Kings Rd Pimlico admin@mifnq.org.au Aims to assist anyone with a mental health concern including family and carers. Provides advice, information, referral and a range of programs as well as education programs and support groups. Mens Health - Health Insite Information on a variety of men s health issues including mental health. Multicultural Mental Health Service - MHSG Responsible for facilitating culturally responsive mental health care to consumers and their families from culturally and linguistically diverse (CALD) backgrounds. Narcotics Anonymous A fellowship of people for whom drugs had become a major problem. North Ward & Kirwan Community Care Teams - MHSG Short, medium & long term services including individual treatment programs, family interventions, therapy, psychology services, psychiatric outpatient clinics and case management.

12 Community Services & Information Obsessive Compulsive Disorders Support Group (Townsville) 159 Kings Rd Pimlico Provides support, advice and education to sufferers and families. Ozcare Personal Helpers & Mentors Program 53 Mooney St, Gulliver Recovery focused support for people whose lives are affected by a mental illness to achieve their goals and link into the community. Ozcare Residential Drug & Alcohol Treatment Service 82 Hammond Way Kelso am pm Mon - Fri info@ozcare.org.au A 16 bed rehabilitation centre for men and women with drug and/or alcohol dependency, followed by a residential rehabilitation program. Perinatal Mental Health Service Cambridge St Facility Provides multidisciplinary assessment, collaborative treatment and evidence based clinical interventions for women, infants and their families in the perinatal period and during infancy. Queensland Health Victim Support Service Cambridge St Health Campus 59 Cambridge St Vincent am pm Mon - Fri karen.harris@health.qld.gov.au A free, confidential service that provides information, advocacy, counselling and support to victims and their families or others who have been harmed or affected by an offence of mentally ill offenders. Queensland Transcultural Mental Health Centre am - 5pm Mon - Fri qtmhc@health.qld.gov.au Provides consultation regarding mental health issues. Can engage bilingual/ bicultural professionals to work with clients on mental health related issues. SANE Australia Helpline am - 5pm Mon - Fri helpline@sane.org Helps people affected by mental illness through education, applied research and campaigning for improved services and attitudes. Secure Mental Health Rehabilitation Unit - MHSG Townsville Hospital Accommodation for 21 consumers, providing a secure, structured environment for rehabilitation.

13 Community Services & Information Stagpole Street Drug and Alcohol Rehabilitation Unit 7-9 Stagpole St West End am - 5pm Mon - Fri ssdaru@bluecare.org.au Inpatient rehabilitation for people who suffer from drug and/or alcohol problems and who want to recover from their addiction. Residential care and detox unit. Supported Options in Lifestyle & Access Services Inc (SOLAS) Charles St Aitkenvale am pm Mon - Fri administration@solas.org.au SOLAS is a community based organisation delivering personalised wellbeing and mental health services for people aged Townsville Aboriginal & Torres Strait Islander Corporation for Health Services (TAIHS) Gorden St Garbutt am - 6pm Mon - Fri bwilson@taihs.net.au Health care service that is culturally appropriate to the Indigenous community. Provides a range of services including mental health, counselling and allied services. Townsville Community Care and Acquired Brain Injury Unit - MHSG Kirwan Health Campus A 30 bed residential facility with a recovery model that focuses on a return to community living and community inclusion. Townsville Hospital & Health Service - MHSG Care Coordination Model imhs-sic-care-coordination.asp The Care Coordination Model emphasises the need for cross-sector collaboration between Government agencies, non-government organisation and the private sector in providing support services to individuals with severe mental illness and complex care needs. Townsville Recovery Services, Drug & Alcohol Rehabilitation Centre - The Salvation Army 312 Walker St Townsville A case managed, residential rehabilitation program for men and women in the areas of alcohol, drugs and gambling dependency.

14 Notes

15 Notes

16