Resale POTS USOC Guide. West Virginia Residence Standard Class of Additional



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Resale POTS Guide West Virginia Residence Standard Class of Additional Service Line Lifeline Class of Service Lifeline FID Blocking Comments Description Dial Tone Line DTL Flat Rate to entire Local Service Area (Frequent Caller) FQQ AF8 Flat Residence RUA Flat Rate in Home Exchange Only (Community Caller) RUD AWB Flat Rate in Specified Areas (Community Plus Caller) RUQ AWD Measured Rate (Thrifty Caller) RVM AQG LW3 RTVXN, RTVXP, HBS, HBQ Circle Calling SCF Maximum Value Plan TGX Social Security Income TP-A Aid to Families w/dependent Children TP-B AFDCU TP-E Lifeline Credit LNKLX Touch Tone - Low use TTV Maximum Value Plan - MVP Plus TUX Community Caller AAY Community Plus Caller 1UB Features Home Intercom E1N Three Way Calling (3WC) ESC Speed Calling 30 (SC30) ESF Speed Calling 8 (SC8) ESL Call Forwarding Variable (CF) ESM Call Waiting (CW) ESX CW,CF ES7 CW, CF, 3WC ETC CW, CF, SC8 ESA CW, CF,SC30 ESG CW, 3WC,SC8 ET8 CW,SC8 ES6 CW, 3WC ER9 Ultra Forward FRM Select forward NCE Remote Call Forwarding RCF Remote Call Forwarding RCFR+ Remote Call Forwarding - EAC RFER+ Remote Call Forwarding - Local Measured RM3R+ Call Forwarding Features Fixed CF - CF Busy Line / Per Line EVB Fixed CF - CF Don't Answer - Per Line EVD Fixed CF - CF Busy Line and Don't Answer E5E Frontier Resale POTS Guide

Resale POTS Guide West Virginia Residence Phonesmart Features Anonymous Call Rejection (w/ Caller ID or Caller ID w/ name AYW Caller ID Name and Number NDF Caller ID with Name NNK Caller ID-Number Only NSD Priority Call NSK Busy Redial & *69 NSP Prohibited with NSQ, Repeat Dialing (Repeat Call) NSQ Prohibited with NSP, HBS Call Return *69 NSS Prohibited with NSP, HBS Call Trace NST Call Waiting ID with Name NWT Custom Calling Volume Discount One Feature ESY1F Two Features ESY2F Three Features ESY3F Four Features ESY4F Five Features ESY5F Six Features ESY6F Seven Features ESY7F Eight Features ESY8F Nine Features ESY9F Ten Features ESYAF Eleven Features ESYBF Twelve Features ESYCF Thirteen Features ESYDF Fourteen Features ESYEF Fifteen Features ESYFF Sixteen Features ESYGF Seventeen Features ESYHF Premium Package EWY38 Miscellaneous Do Not Disturb D7TL1 Intercom Extra E125B Guardian Enhanced Maintenance Plan GSD Hunting HTG Resale Premise Work KSTPW DA exemption NCA Network Interface New Construction NW2 See Footnote NID Move NW1 Network Interface Device Outside NW1O1 Network Interface Device NW2 Call Gate OC4 Optional Wire Maintenance Plan OWM Preferred Telephone Number RNCSP NID Move RWW Sentry II Maintenance Plan US24X Optional Wire Maintenance Plan WMR Frontier Resale POTS Guide

Resale POTS Guide West Virginia Residence Distinctive Ring/Ringmate Distinctive Ring-1st number DRS1X Distinctive Ring-2nd number DRS2X RSVP - Residence Service Variety Package Automatic Call Transfer - Busy E6GNC Automatic Call Transfer - Busy Line Incoming and Intercommunicating Calls E6GUR Automatic Call Transfer - Don't Answer E9GNC Automatic Call Transfer - Don't Answer - Incoming and Intercommunicating Calls E9GUR User Transfer E2H Call Pickup EAB Call Hold EPH Inter-line Calling PAK Listings Non Listed NLT Non Published NPU Non Published - No Charge NP3 Additional Listing RLT Expanded Variety Package Long Distance Message Restriction -Common Eqp. LDE Netsaver Plus Calling Plan OLVXX See Footnote Call Intercept FID Details Call Intercept Voice Mail FID & 10-digit Voice Mail access number Call Intercept Override FID and 4-digit PIN Call Intercept: Spanish-language version S8V /ASA0 CIVM XXXXXXXXXX /ASA1 CIOC XXXX /TN XXX XXX-XXXX /TIID 00 Footnote Frontier will no longer honor requests for new installs or moves of these grandfathered products. Migrations of accounts containing these s will be allowed, provided the exists on the customer service records prior to the migration. Revised 7/1/2010 Frontier Resale POTS Guide

Resale POTS Guide West Virginia Residence Calling Packages Description Comments Local Package-Choice of the most popular features (up to 3). HVM is compatible (with required contract). Local Directory Assistance is unlimited. Regional Toll and Long Distance are not included. The Local Zone calling area is not extended. (See separate tab for VAS features.) PGORS Local Package Extra-Choice of the most popular features (4 or more). HVM is compatible (with required contract). Local Directory Assistance is unlimited. Regional Toll and Long Distance are not included. The Local Zone calling area is not extended. (See separate tab for VAS features.) PGORP Regional Package-Local Directory Assistance is not included. The Local Zone calling area is extended. Regional Toll is unlimited. Long Distance is not included. (See separate tab for VAS features.) PGO3E Regional Package Extra-Choice of the most popular features, including premium features (where available): Call Intercept, Internet Call Manager, Talking CW and HVM (with required contract). Local Directory Assistance is unlimited. The Local Zone calling area is extended. Regional Toll is unlimited. Long Distance is not included. PGO3A Regional Value-This package includes Dial tone line/class of service, Touch tone, Unlimited local calling, Unlimited IntraLATA Intrastate and IntraLATA/Interstate regional calling. PGO6R See Footnote Regional Essentials-Package includes Dial tone line/class of service, Touch tone, Unlimited local calling, Unlimited IntraLATA Intrastate and IntraLATA/Interstate regional calling, Choice of any or all of the following VAS: HVM (with required contract), Caller ID Number Only, Caller ID with Name, Call Waiting, Call Waiting ID Deluxe, Fixed Call Forwarding (does not count toward 3 VAS). PGO8R See Footnote Footnote Frontier will no longer honor requests for new installs or moves of these grandfathered products. Migrations of accounts containing these s will be allowed, provided the exists on the customer service records prior to the migration. Frontier Resale POTS Guide

Resale POTS Guide West Virginia Business Description Comments Class of Service Standard Auxiliary EAC Message Rate (No allowance) 1BZ ALJ Non EAC Flat Rate (Unlimited usage) 1FB AFK See Footnote Business Thrifty Caller RUB Thifty Caller AQE Features Fixed CF - CF Busy Line/Don't Answer E5E Call Forwarding Variable ESM Fixed CF - CF Busy Line EVB Fixed CF - CF Don't Answer - Per Line EVD Standard Voice Mail - 30 Minutes VMN1X Available by contract only Standard Voice Mail - 45 Minutes VMN2X Available by contract only Business Answer Call - 30 Minutes - Voice Mail MBJ1X Available by contract only Business Answer Call - Multiple - 30 Minutes - Voice Mail MBJ1S Available by contract only Business Answer Call - Multiple - 45 Minutes - Voice Mail MBJ2X Available by contract only Three Way Calling ESC Speed Dialing 8 (Speed Calling 8) ESL Ultra Forward FRM Call Gate OC4 Preferred Telephone Number RNCSP Touch-tone - Res/Bus TTV Phonesmart Select forward NCE Caller ID NSD Priority Call NSK Repeat Dialing (Repeat Call) NSQ Prohibited with NSP, HBS Busy Redial & Call Return*69 NSP Prohibited with NSQ, NSS, HBQ, HBS Call Return *69 NSS Prohibited with NSP, HBS Call Trace NST Custom Calling Volume Discount One Feature ESY1F Two Features ESY2F Three Features ESY3F Four Features ESY4F Five Features ESY5F Six Features ESY6F Seven Features ESY7F Frontier Resale POTS Guide

Resale POTS Guide West Virginia Business Description Eight Features ESY8F Nine Features ESY9F Ten Features ESYAF Eleven Features ESYBF Twelve Features ESYCF Thirteen Features ESYDF Fourteen Features ESYEF Fifteen Features ESYFF Additional Features Hunting HTG Subscriber Line Charge Dial Tone Line DTL Long Distance Message Restriction -Common Eqp. LDE DA Exemption NCA Optional Toll Main SCF Maximum Value Plan TGX MVP Plus TUX Listings Additional Business CLT Joint User - Flat JUM Additional listing other LLT Non Listed Name NLT Non Published NPU Non Published - no charge NP3 Routing Specialized Routing using line class codes SRPLC Specialized Routing using routing nodes SRPND Customized Routing UROLZ Operator Services Operator Revert - 2nd level ORM Operator Revert ORV Inside Wire Maintenance Wire Maintenance WMR Miscellaneous Distinctive Ringing 1st Number DRS1X Distinctive Ringing 2nd Number DRS2X Network Interface New Construction NW2 Comments Frontier Resale POTS Guide

Resale POTS Guide NID Move Description West Virginia Business RWW Comments Frontier Resale POTS Guide

Description Optional Calling Plans Business Bonus Discount Plan (12 Month) Footnote AFK is known as "Frequent Caller in West VA. Revised 7/1/2010 Resale POTS Guide West Virginia Business OVQCX Comments Frontier Resale POTS Guide

Resale POTS Guide West Virginia Business Calling Packages Description Freedom Basic for Business Local - Includes Unlimited Local Calling Freedom Basic for Business Local w/toll - Includes Unlimited Local and Regional Toll Calling Freedom Vertical Package Feature Package 1- This package is available to POTS customers who purchase the Local Only, Local w/toll Package. Includes Call Forwarding, Call Waiting, 3 Way Calling. The customer can select any single feature, a combination of any two (2) of the features or all three (3) features. PGOKJ PGOKM PGOKS Revised 7/1/2010 Frontier Resale POTS Guide

Resale POTS Guide West Virginia Value Added Services Description Comments PGORS - Local Package - Maximum of 3 VAS or PGORP - Local Package Extra - Maximum of 4 VAS Anonymous Call Rejection Alone AYK Anonymous Call Rejection AYW Call Block NSY Call Forwarding Variable ESM Call Return (*69) NSS Call Waiting ESX Call Waiting ID NWT When NWT is requested, ESX is required and this counts as 1 VAS. Caller ID NSD When NSD/NDF is requested, AYW is required and this counts as 1 VAS. Caller ID with Name NDF When NSD/NDF is requested, AYW is required and this counts as 1 VAS. Distinctive Ring 1st Number DRS1X If both DRS1X and DRS2X are requested, this will count as 2 VAS. Distinctive Ring 2nd Number DRS2X If both DRS1X and DRS2X are requested, this will count as 2 VAS. Fixed Call Forwarding E5E, EVB Intercom Extra E125B Not compatible with Three Way Calling or Voice Dialing Repeat Dialing (*66) NSQ Speed Dialing 30 ESF Three Way Calling ESC Ultra Forward FRM If FRM is requested, ESM is required and this will count as 1 VAS. Voice Dialing VWSXX Not available in DMS10 PGO3A - Regional Package Extra - No restriction on the number of features included in the package. Anonymous Call Rejection Alone AYK Anonymous Call Rejection AYW Busy Redial NSQ Call Block NSY Call Forwarding Variable ESM Call Intercept WHO Not Compatible with Distinctive Ring Call Return (*69) NSS Call Waiting ESX Call Waiting ID NWT When NWT is requested, ESX is required and this counts as 1 VAS. Caller ID Number only NSD When NSD/NDF is requested, AYW is required and this counts as 1 VAS. Distinctive Ring 1st Number DRS1X If both DRS1X and DRS2X are requested, this will count as 2 VAS. Distinctive Ring 2nd Number DRS2X If both DRS1X and DRS2X are requested, this will count as 2 VAS. Fixed Call Forwarding E5E, EVB Home Voice Mail MBB1X Only available with required contract Intercom Extra E125B Not compatible with Three Way Calling or Voice Dialing. The Reseller can have Speed Dialing 8 ESL Frontier Resale POTS Guide

Resale POTS Guide West Virginia Value Added Services Description Comments Speed Dialing 30 ESF Talking Call Waiting TW1 Three Way Calling ESC Ultra Forward FRM If FRM is requested, ESM is required and this will count as 1 VAS. Voice Dialing VWSXX Not available in DMS10 PGO3E- Regional Package - No restriction on the number of features included in the package. Anonymous Call Rejection Alone AYK Anonymous Call Rejection AYW Call Waiting ESX Call Waiting ID NWT When NWT is requested, ESX is required and this counts as 1 VAS. Caller ID NDF Caller ID Number only NSD When NSD/NDF is requested, AYW is required and this counts as 1 VAS. Fixed Call Forwarding E5E, EVB Home Voice Mail MBB1X Only available with required contract Speed Dialing 8 ESL Speed Dialing 30 EST Three Way Calling ESC Revised 7/1/2010 Frontier Resale POTS Guide

Resale POTS Guide West Virginia Blocking Description Comments Per Call Blocking Party NGP Block reminders, special deliveries and mailbox to mailbox messaging (w/home Voice Mail) BKG Per Use Call Trace HBG Deny Repeat Call HBQ Call Return Deny HBS Deny Select Forward HBV Line Blocking NG5 Easy Number Pay Per Call (Used also in Coin Resale & Centrex Resale) NR9ZD Call Block NSY Revised 7/1/2010 Frontier Resale POTS Guide

Resale POTS Guide West Virginia Inside Wire Description s Comments 1 Line Modular Desk Jack RJ11C 1 Line Modular Wall Jack RJ11W 2 Line Modular Desk Jack RJ14C 2 Line Modular Wall Jack RJ14W 25 Pair Jack RJ21X Alarm Jack RJ31X Data Jack RJ45S Marina, Dock, Boat, Trailer Jack RJ15C This jack will terminate in the phone closet, acting as the network interface, wired for 25 pairs. Utilize this jack when a network interface is needed; in addition to wall, desk or data jacks ordered on individual lines. s for services offered to Resale customers with signed contract for Resale Inside Wire Installation and Maintenance Revised 7/1/2010 Frontier Resale POTS Guide

Resale POTS Guide Change Log Date of Change Tab Changed & Definition:Added/Removed/Revised 7/1/2010 All Removed Verizon references. Added Frontier references. Please review specific tab within the Guide for details of change. Frontier Resale POTS Guide