Virginia Section 3 Original Sheet 14 BUNDLED SERVICES

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1 Original Sheet 14 Effective: June 16, 2012 S3.2 Verizon Local Package Extra sm (Effective 6/16/12 LA**) S3.2.1 Application Verizon Local Package Extra sm is an optional residential service package which provides customers with a combination of offerings for one flat monthly rate. S3.2.2 General Terms and Conditions a. Verizon Local Package Extra sm consists of the following offerings: - local exchange line with unlimited usage - unlimited directly dialed local Directory Assistance - choice of specific Custom Calling Services - waiver of the non-recurring service charges b. There are two Verizon Local Package Extra sm options: Verizon Local Package sm and Verizon Local Package Extra sm. Verizon Local Package sm Option offers customers a choice of up to three compatible Custom Calling features while Verzion Local Package Extra sm Option offers a choice of four or more such features. The following is the list of available features under both options: Custom Calling Services: - Call Block ** - Call Forwarding - Call Waiting - Caller ID - Distinctive Ring ** - Call Forwarding Busy Line - Call Forwarding Busy Line/Don t Answer - Call Forwarding Don t Answer - Automatic Busy Redial ** - Automatic Call Return (*69) ** - Three-way Calling - Caller ID Number Only ** - Anonymous Call Block - Speed Dialing 30 **

2 Original Sheet 15 Effective: September 21, 2013 S3.2 Verizon Local Package Extra sm (Effective 6/16/12 LA**) (Continued) S3.2.2 General Terms and Conditions (Continued) S3.2.3 c. Customers subscribing to Verizon Local Package Extra sm cannot have Big Deal Calling Service option A, Big Deal Calling Service Option B, Smart Call/Smart Call PAK Plans, Teenline Service, Verizon Basic Pack, Verizon Complete Pack, Verizon Easy Savings Plan or Verizon Between Friends Service on the same line. On a multi-line account, a customer may subscribe to Verizon Local Package Extra sm on one line, and have Verizon Sensible Minute Plan for Residence apply to any other lines on the same account. d. Verizon Local Package Extra sm is not available with Virginia Universal Service Plan, PBX trunks or Residential Integrated Services Digital Network (ISDN) - Basic Rate Interface (BRI) lines. e. Verizon Local Package Extra sm is a flat rate unlimited service option only. There is no message/measured service option available. Rates Monthly Rate Verizon Local Package Extra sm Verizon Local Package sm Option, per line $44.99 Verizon Local Package Extra sm Option, per line (I) (I)

3 Original Sheet 16 Effective: June 16, 2012 S3.3 Verizon Regional Package Extra sm (Effective 6/16/12 LA**) S3.3.1 Application Verizon Regional Package Extra sm is an optional residential service package which provides customers with a combination of offerings for one flat monthly rate. S3.3.2 General Terms and Conditions a. Verizon Regional Package Extra sm consists of the following offerings: - local exchange line with unlimited usage - unlimited direct distance dialed intralata toll - unlimited directly dialed local Directory Assistance - choice of specific Custom Calling Services - Home Voice Mailbox - waiver of the non-recurring service charges. b. Verizon Regional Package Extra sm offers customers a choice of compatible Custom Calling Services and Home Voice Mailbox*. The following is the list of available features: Custom Calling Services: - Call Block ** - Call Forwarding - Call Waiting - Caller ID - Distinctive Ring ** - Call Forwarding Busy Line Don t Answer - Automatic Busy Redial ** - Automatic Call Return (*69) ** - Three-way Calling - Caller ID Number Only ** - Anonymous Call Block. - Speed Dialing 30 ** Home Voice Mailbox

4 Original Sheet 17 Effective: September 21, 2013 S3.3 Verizon Regional Package Extra sm (Effective 6/16/12 LA**) (Continued) S3.3.2 General Terms and Conditions (Continued) S3.3.3 S3.3.4 c. Customers subscribing to Verizon Regional Package Extra sm cannot have Verizon Local Package Extra sm Option, Verizon Local Package sm Option, Big Deal Calling Service option A, Big Deal Calling Service Option B, Smart Call/Smart Call PAK Plans, Teenline Service, Verizon Basic Pack, Verizon Complete Pack, Verizon Easy Savings Plan or Verizon Between Friends Service on the same line. On a multi-line account, a customer may subscribe to Verizon Regional Package Extra sm on one line, and have Verizon Sensible Minute Plan for Residence apply to any other lines on the same account. d. Verizon Regional Package Extra sm is not available with Virginia Universal Service Plan, PBX trunks or Residential Integrated Services Digital Network (ISDN) - Basic Rate Interface (BRI) lines. e. Verizon Regional Package Extra sm is only available with the following local service options: Flat Rate Service, Community Plus Local Calling Plan, and Premium Local Calling Plan. f. The monthly rate for Verizon Regional Package sm will initially be charged at the start of the first billing cycle after the service has been installed. Rates Monthly Rate Verizon Regional Package Extra sm Per Residence Exchange Access Line $53.95 (1) Reserve for Future Use (I) (1) The Regional Package Extra may also be purchased as part of the Verizon Freedom Extra Bundle that includes unlimited interlata long distance service in the U.S., Canada and Puerto Rico. The Verizon Freedom Extra Bundle is $72.99 per month. The interlata long distance service is provided by Verizon Long Distance and is not regulated under this tariff. - Registered Trademark of Verizon sm -Registered Servicemark of Verizon

5 Original Sheet 18 Effective: June 16, 2012 S3.4 Verizon Regional Package sm (Effective 6/16/12 LA**) S3.4.1 Application Verizon Regional Package sm is an optional residential service package that provides customers with a combination of offerings for one flat monthly rate. S3.4.2 General Terms and Conditions a. Verizon Regional Package sm consists of the following offerings: - local exchange line with unlimited usage - unlimited direct distance dialed intralata toll - choice of specific Custom Calling Services - Home Voice Mailbox - waiver of the non-recurring service charges. b. Verizon Regional Package sm offers customers a choice of compatible Custom Calling Services and Home Voice Mailbox*. The following is the list of available features: Custom Calling Services: - Call Waiting - Caller ID - Call Forwarding Busy Line Don t Answer - Three-way Calling - Anonymous Call Block - Speed Dialing 8 or 30 ** Home Voice Mailbox c. Customers subscribing to Verizon Regional Package sm cannot have Verizon Local Package Extra sm Option, Verizon Local Package sm Option, Verizon Regional Package Extra sm, Big Deal Calling Service Option A, Big Deal Calling Service Option B, Smart Call/Smart Call PAK Plans, Teenline Service, Verizon Basic Pack, Verizon Complete Pack, Verizon Easy Savings Plan or Verizon Between Friends Service on the same line. On a multi-line account, a customer may subscribe to Verizon Regional Package sm on one line, and have Verizon Sensible Minute Plan for Residence apply to any other lines on the same account. d. Verizon Regional Package sm is not available with Virginia Universal Service Plan, PBX trunks or Residential Integrated Services Digital Network (ISDN) - Basic Rate Interface (BRI) lines. e. Verizon Regional Package sm is only available with the following local service options: Flat Rate Service, Community Plus Local Calling Plan, and Premium Local Calling Plan. f. The monthly rate for Verizon Regional Package sm will initially be charged at the start of the first billing cycle after the service has been installed.

6 Original Sheet 19 Effective: September 21, 2013 S3.4 Verizon Regional Package sm (Continued) S3.4.3 S3.4.4 Rates Monthly Rate Verizon Regional Package sm Per Residence Exchange Access Line $48.95 (1) Reserve for Future Use (I) (1) The Regional Package may also be purchased as part of the Verizon Freedom Bundle that includes unlimited interlata long distance service in the U.S., Canada and Puerto Rico. The Verizon Freedom Bundle is $67.99 per month. The interlata long distance service is provided by Verizon Long Distance and is not regulated under this tariff. - Registered Trademark of Verizon sm -Registered Servicemark of Verizon

7 Original Sheet 20 Effective: August 1, 2011 S3.5 Unlimited Local and Toll Usage for Business S3.5.1 Application Unlimited Local and Toll Usage for Business is an optional calling plan which includes unlimited local and toll voice usage for a flat monthly rate. Unlimited Local and Toll Usage for Business is only available to business customers with Business exchange service, CentraNet and/or CustoPak Service, as set forth below. Exchange Access line rate is not included. S3.5.2 General Terms and Conditions a. Unlimited Local and Toll Usage for Business is available on Business exchange service, CentraNet,and CustoPak lines where facilities permit. b. Unlimited Local and Toll Usage for Business is available only to customers who subscribe to the Telephone Company as their carrier for all local and intralata toll calls. c. Unlimited Local and Toll Usage for Business applies per telephone line. d. Unlimited Local and Toll Usage for Business includes Community Plus and Premium Local Calling Plans. e. Unlimited Local and Toll Usage for Business packages are available to business customers who subscribe to 25 or fewer Telephone Company lines (voice grade or voice grade equivalent) per customer location at the time service is initiated. f. Eligible business customers may subscribe to the Unlimited Local and Toll Usage for Business plan for a maximum of ten (10) lines per customer location. g. Detailed IntraLATA toll billing is not provided with Unlimited Local and Toll Usage for Business. h. Unlimited Local and Toll Usage for Business is not available with FlexGrow Service, Enhanced FlexGrow Service, PBX trunks, ground start lines or trunks, ISDN Single Line Service, ISDN Basic Rate Service, ISDN Primary Rate Service, Remote Call Forwarding Service, Foreign Exchange Service, Foreign Central Office Service*, Foreign Zone Service* and Coin or Pay Telephone Service. i. Unlimited Local and Toll Usage for Business is not available with the following business packages or optional plans: Corporate Rewards, Customer Specific Pricing Plans (CSP), Virtual Private Network Service (VPNS), Easy Savings Plan sm for Business, Easy Savings Flat Rate Plan for Business and discontinued Optional Calling Plans. j. Unlimited Local and Toll Usage for Business does not apply to the following calls and services: - Collect Calls - Emergency Interrupt - Calling Card - Repeat Calls, Return Calls (per activation) - Time and Weather - Person-to-Person calls - 555, 700, 900, 976 Service - Busy Line Verification - Third Number Billed - Intercept Call Completion - Directory Assistance Call Completion - All Other Operator Handled Calls - Directory Assistance - Three-Way Calling (per activation) - Group Bridging Service * Effective May 18, 2005, Unlimited Local and Toll Usage for Business is no longer available to new customers with, Foreign Zone Service and Foreign Central Officer Service. Moves, additions or changes to subscribers' existing service are not permitted. sm -Registered Servicemark of Verizon.

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9 Original Sheet 21 Effective: August 1, 2011 D. BUNDLE DISCOUNTS A monthly discount may apply when Regional Value is bundled with or without an unlimited long distance calling plan plus other services as specified by Verizon below: With an unlimited long distance calling plan: Regional Value Discount for Customers enrolling before November 1, Discount ONE-BILL with Verizon Wireless 200 Minute Plan* $ 5.00 Regional Value Discount for Customers enrolling on or after November 1, Discount With Verizon Online Broadband (less than 1Mb per sec) $ 9.00 With DirecTV (Total Choice or Higher) 9.00 With Verizon Online Broadband (less than 1Mb per sec) and DirecTV * (Total Choice or Higher) Regional Value Discount for Triple and Quad Play with Verizon Wireless One-Bill * With Verizon Online Broadband (less than 1Mb per sec) and Verizon Wireless One-Bill * 8.00 With Verizon Online Broadband (less than 1Mb per sec) and DirecTV * (Total Choice or Higher) and Verizon Wireless One-Bill * 8.00 With an unlimited long distance calling plan. Regional Value Discount for Customers enrolling on or after August 26, Discount With Verizon Online Broadband (less than 1Mb per sec) $10.04 With DirecTV (Total Choice or Higher) With Verizon Online Broadband (less than 1Mb per sec) and DirecTV * (Total Choice or Higher) 9.03 * - Service not regulated under local state tariff. - Registered trademark of Verizon.

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