Conference 2015 3 & 4 June 2015 Cape Town



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Attend and gain insight on the latest trends and innovations in the insurance data & predictive analytics industry Conference 2015 3 & 4 June 2015 Cape Town Key issues to be addressed include: Role of data analytics in the South African insurance industry Big data and analytics: what is it and when is it relevant? Applying best practice data analytics principles to traditional actuarial domains Building driven scoring models from telematics data Balancing regulatory and ethical standards Future of actuarial business: future actuarial roles enabled by technological advances Developing innovative solutions for pension funds Fraud detection & prevention opportunities if not for the obstacles of data privacy Legal and Policy provisions that guide insurance companies information management activities Speaker companies

gain structure guesswork fraud efficiency Unstructured data Customer Big data underwriting technology Credit scoring Actuarial sciences web analytics Financial modelling documentation telematics build Insurance Data and Predictive Analytics Conference records management Insurance connect Analysis Patterns Marketing Finance compliance social media Ranking Telecommunications understand network Prediction Behaviour strategies forensic Trade Conferences International hosted its inaugural Insurance Data and Predictive Analytics Conference, in Johannesburg on the 11 & 12 of February 2015. The event attracted delegates across the data and analytics spectrum; including banks, service providers, insurance organisations and consultancies from different parts of the country. Following the successes of the Insurance Claims Management, Medical Aid & Insurance, Document Management and Workflow conferences, TCI s entry into the insurance industry has thus far been met with avid interest from professionals within this multifaceted sector. In line with TCI s standards, the overall content from the high-calibre speaker panel was met with great enthusiasm from the attending delegates, adding the Insurance Data and Predictive Analytics Conference to TCI s arsenal of industry affirming events. It is with these contributing factors that TCI is proud to announce that the event will be moving to Cape Town, in joining some of the leading insurance companies in the industry. Dealing with how analytics, data and actuarial sciences are optimised in insurance operations on the whole. The event will be looking at the developments and innovations in data and predictive analytics, and how the insurance landscape is changing due to analytics and the future of the industry. Advancements in predictive strategies for analysing data for insurance purposes have been ongoing, locally and internationally. Predictive analytics is used in many of the large insurance companies in the marketing, claims and underwriting sectors in appraising and controlling risk. Having a grasp on data analytics is also an essential aid in preparing for the imminent future, which brings with it continuous fraud and surfacing insurance crime concerns. The conference seeks to equip attendees with valuable insights for their field of work. Our top class speaker panel will highlight implementation and management of developments and innovation in both data and predictive analytics; giving delegates an update on fraud, segmentation and regulation, as well as the prospective future for the industry. Trade Conferences International together with our expert speakers invites all industry professional dealing with analytical sciences, data science, actuarial sciences, financial risk analysis, investment analysis, insurance forensics, claims management, business analytics, fraud risk management, legal and assessing, data management, to attend another informative TCI event. Yolisa Nyoka Project Manager Uses of predictive modeling Source: Earnix/ISO September survey Benefits of Attending Network Improve Role of data and predictive analytics in the Insurance industry and connect with peers in the industry and build valuable contacts your products, services and interactions through advanced analytics To register Call: 011 803 1553 Email: yolisa@tci-sa.co.za Obtain Excel valuable knowledge to enrich your organisations daily operations insight to identify customer trends and helpful information to avoid risks in extracting and acting on data insights

Meet some of your distinguished conference speakers Marlize Pistorius Data Manager Hollard Insurance Christa Smith Director: BI Specialist Knowing Now Ros Siddle Marketing & Loyalty Manager Truth Jannie Coffee Senior Consultant Eighty20 Dr Antonie van Rensburg Owner Visualitics Yurika Pistorius Managing Director Complire Risk Advisory Consultants Marius van der Westhuizen Founder & Chief Solutions Architect Business Optics Farai Muronda Head: Product Strategy Stanlib Karin Kruger Associate Director KPMG Brendan Hughes Director of Legal Governance Infology Professionals you can expect to meet include those dealing with: analytical science data science actuarial sciences financial risk analysis investment analysis insurance forensics There was strategic focus of data, big data and analytics -Khanyi Mdhluli, Discovery Holdings The event was extremely well organised -Tracy Dunbar, BITanium claims management business analytics fraud risk management risk management claims legal & assessing data management Some comments from delegates who attended the Insurance Data & Predictive Analytics Conference in Johannesburg The topics were relevant to my line of work and I learned alot about how important data is in an organisation and how to use it to your advantage -Patrick Rankoane, Marsh The conference had an open forum to ask questions and to discuss specific problems - Linda van der Poll, Old Mutual There was well informed and experienced speakers -Nishkar Singh, Hollard Insurance All the speakers were conversant in the topics and enthusiastic -Jacob Rachoene, Hollard The conference was very well organised, with competent and friendly staff and a good venue -Jannie Els, Consulta Research Everything was well organised, every staff member was friendly and eager to assist, great team, great conference -Sonja Marais,Old Mutual The speakers were experts in their fields -Modiehi Mokoena, Standard Bank The conference was very informative -Marlize Pistorius, Hollard Insurance Previous attending companies Aon South Africa Council for Medical Schemes Deloitte Dicovery Life Econet Telecom emd Technologies First National Bank Insurance Hollard Investec JDG Micro-Insurance KGA Life KPMG Liberty Life Marsh Risk Consulting Momentum STI Mutual and Federal Nedgroup Medical Aid Scheme PwC South Africa Sanlam Life Insurance South Africa Insurance Association TransUnion Woolworths Financial Services Zest Life Investment Zurich Insurance Clientele Life Assurance Datacentrix idatix Infology Innovation Group Newgen Software Technologies Ninzi-Connect Software Crawford and Company Digicall Solutions Health and Accident Underwriting Managers Hollard Insurance KGA Life Momentum Short Term Insurance Standard Bank - Group Financial Crime Control First National Bank Enterprise Content Management Nedbank Transactional Banking Ricoh Izazi Solutions First Coast Technologies Datacentrix Innovation Group Reserve Bank Newgen ABSA Bankserv Africa Integrated Solutions SA Post Office Postbank Sanlam Health Distribution Services Completemed Healthcare Consultants Metropolitan Health Momentum Medical Schemes Administrators Liberty Health Universal Healthcare Administrators Council for Medical Schemes Universal Healthcare Administrators Bestmed Afrique Healt Bankmed Standard Bank Group Financial Crime Control ABSA Records Management BITanium Business Optics Standard Insurance Deloitte Brolink Direct Axis SA Ovations Technologies PBT Technology Services KPMG Risk Consulting South African Insurance Crime Bureau BSG Truth Consulta Research P-Cubed Eighty20

Day 1 Wednesday 3 June 2015 Day 2 Thursday 4 June 2015 08:00 Morning tea & refreshments 08:50 Opening remarks Overview of insurance data and analytics 09:00 Role of data analytics in the South African insurance industry generating a strategic focus for insurance companies developing capacities to deal with big data growing role of predictive analytics data and predictive modelling Marlize Pistorius, Data Manager, Hollard Insurance Data and insurance 9:40 Big data and analytics: what is it and when is it relevant? so what exactly is big data analytics? how is it impacting analytics in the workplace? who cares about big data? what can you expect next? Christa Smith, Director: Business Intelligence Specialist, Knowing Now 10:20 Leveraging external data to significantly improve predictive modelling in insurance how relevant is your insurance brand in the customer s life? navigating big data to create brand/product relevance consumption of external data at the appropriate level to create the personalised customer journey facets of information for excellence measurement what metrics matter Edward Bothma,Regional Business Lead, Effective Intelligence 11:00 Mid-morning refreshments An analytical approach to success 11:20 Applying best practice data analytics principles to traditional actuarial domains actuaries have been doing big data predictive analytics for a long time however, best practice has changed with new technology in light thereof current operations processes deserve review using all available information to produce better predictive analytics better business solutions through better use of actuarial information Jannie Coffee, Senior Consultant, Eighty20 12:00 The burden of foresight understanding the legal concept of reasonable foreseeability correlating the legal concept of reasonable foreseeability to big data and predictive analytics exploring the legal interplay between foreseeability, negligence & liability Brendan Hughes, Director & Chief Executive Officer, Infology 12:40 Lunch Analytics, data and actuarial sciences 13:40 Cross-convergence of strategy - financial services, insurance & big data insight into vision, opportunities and challenges of the three in African long term game big data and developed market theories as a double edged sword in Africa institutional investor s expectations of the African insurance sector story Africa focussed innovation for long term competitive advantage & equity market interest Mathew John, Quantitative Analyst, Sanlam Investments 14:20 Future of actuarial business: technologies that will shape performance big data application evolving cloud computing models emerging mobility strategies embedded systems Karin Kruger, Associate Director, KPMG 15:00 Open discussion 15:30 End of day one 08:00 Morning tea & refreshments 08:50 Opening remarks Implementing and managing developments and innovations 09:00 Developing innovative solutions for pension funds develop pension fund solutions encourage greater member participation deliver better retirement outcomes by managing risks and lowering costs Farai Muronda, Head: Product Strategy, Stanlib 09:40 Getting to know the new customer, through intimacy introducing the new customer data collection and social media technologies shaping data performance defining social data and how to use it properly creating & enhancing a single view of customer thanks to social data how to significantly enhance what you know about your customers by aggregating data from your customers social graph, behavioural & demographic profile Ros Siddle, Marketing & Loyalty Manager, Truth Technological advancements in data 10:20 Technologies shaping data performance analytical organisations challenge of big data impact of social media expert integrated systems John Mcloughin, Managing Director, J2 Software 11:00 Mid-morning refreshments 11:20 How to build a driven scoring model from telematics data introduction to sensors and big data what fund information can you retrieve from telematics sensor how to reduce the noise and extent value from data construction of basic algorithm s how to enrich the profile with dynamic geospatial data linking the profiling to risk model Dr Antonie van Rensburg, Owner, Visualitics Turning risk into reward- being on top of fraud, segmentation and regulatory concerns 12:00 Balancing regulatory and ethical standards understanding the difference between personalised and de-personalised data data that fosters customer consent and trust customer acquisition and retention customer equity model (CEM) CRM Best Practices Yurika Pistorius, Managing Director, Complire Risk Advisory Consultants 12:40 Lunch 13:40 Proactively averting fraud through data collection and information management data collection and information management adapting and enhancing systems to eliminate fraud adapting and enhancing current systems to suit future needs segmenting risks and consumer profiling Sandra Ackland, Head: IT Governace, Risk and Compliance, Metropolitan Health Group Moving into the future- now 14:20 Future of actuarial business: future actuarial roles enabled by technological advances technical advances shaping the future of prescriptive analytics how this paradigm shift influence the types of problems that can be solved what will the actuarial role look like into future business impact of combining the paradigm shift with actuarial skills Marius van der Westhuizen, Founder and Chief Solutions Architect, Business Optics 15:00 Open discussion 15:30 End of day two

Sponsorship and exhibition opportunities Interested in sponsoring/exhibiting at the Insurance Data and Predictive Analytics Conference? Recent sponsors More about... Trade Conferences International 300 + TCI has organised over 300 top class events since 2002 Did you know? + 8000 Over 8000 delegates have attended TCI events over the last 12 years your professional event organiser Trade Conferences International was established in 2002 and has since been delivering excellence in financial, IT, marketing and retail conferencing. It has fast become one of South Africa s leading and most recognised commercial conference companies, and through in-depth and thorough research TCI has mastered the art of organising highly relevant niche industry events. With the backing of a dedicated team of staff working behind the scene, TCI is committed to bringing delegates exceptionally good quality events. Topics are carefully selected to ensure that attendees are only addressed on subject matter that is solely focused on the opportunities, issues and challenges faced in their specific profession and industry respectively. TCI s signature events include the major Mobile Banking and Payments Southern Africa Conferences and Exhibitions, Online Retailing Conference, Loyalty and Rewards Conference, Banking Channel Management Conference, Core Banking Solutions Conference and the Debt Collections Conference. Upcoming conferences Trade Conferences International is known for bringing representatives from top companies in Southern Africa together. Our financial events in the last 2 years alone were attended by more than 1200 attendees - all representatives of top industry players. TCI offers sponsoring or exhibiting companies the perfect chance to increase awareness, sales leads, extensive exposure amongst our target audience as well as ranking yourself as an industry leader and major role player. This event creates a unique platform for sponsors and exhibitors to reach high powered delegates and receive maximum exposure to their products and services. Exhibiting your company s products or services therefore allow you excellent networking opportunities. It also gives the sponsoring companies an opportunity to penetrate the financial market and position itself as an active participant in the cash industry of South Africa. With sponsorship opportunity packages starting below R5 000, this provides a cost effective way to balance your marketing budget. Sponsorships available include packages such as cocktail sponsor, registration area sponsor, sponsorship of delegate bags, folders, conference material etc. If you are a service provider, dealing with the cash industry, this is your opportunity to align yourself as a major role player. Exhibit or sponsor and gain exposure for your organisation at the Insurance Data and Predictive Analytics Conference 2015! Do you want to position your company s profile as a leader in the banking industry? Do you want to gain direct access to a high quality and niche focused audience consisting of the major players? Do you want to maintain your company s reputation for being involved and committed to the development of the banking industry? Do you want to generate sales leads and add possible clients to your database? Do you want to provide a permanent reminder to attendees of the services and products provided by your company? If you answer yes to any of the questions above, sponsoring/ exhibiting at the Insurance Data and Predictive Analytics Conference 2015 is the right option for your marketing mix. Media partner:

Conference 2015 3 & 4 June 2015 Cape Town DELEGATE REGISTRATION FORM Please Register the following delegates for the above conference Department: Company Name: Company VAT no: Company Tel: Fax no: Person dealing with accounts: Designation: Email: Procurement officer (if applicable): Direct tel: Cell: Email: Postal Address: Type of Business: Dietary Preference (please indicate): REGISTRATION DETAILS: Registration fee Registration fee: R8 900.00. + VAT = R10 146.00 p.p. 12% off discount when you book for 3 or more from the same department Registration cost does not include transport and accommodation 4 Simple ways to register E-mail: info@tci-sa.co.za Tel: 011 803 1553/0009 Trade Conferences International PO Box 665, Fourways, 2055 Fax: 086 582 2981 Please note: Upon receiving the registration form, an invoice will be issued electronically. When payments are made, please supply the bank with your company name as reference. Fees include lunch, refreshments and conference documentation. The organisers reserve the right to make necessary changes to the programmes, speakers, venue or the dates should the need arise. CANCELLATIONS will only be permitted within 5 days of registration. Thereafter your organisation will be held liable for payment of the full amount with no exceptions. Cancellations must be done in writing and forwarded to Trade Conferences International at info@tci-sa.co.za or faxed to 086 582 2981. NB: I hereby acknowledge that I have read and understood all the terms and conditions of registration, and have the authority to approve the registration FULL AMOUNT TO BE PAID : (Inc. VAT) DATE : FULL NAME OF APPROVING MANAGER : DIRECT LINE : DESIGNATION : EMAIL : PLEASE TICK THE BOX WHICH SERVES AS CONFIRMATION OF BOOKING: or SIGNATURE: SPONSORSHIP AND EXHIBITION REGISTRATION FORM The size of your budget doesn t matter. TCI will create the right branding opportunity for you Please tick the option/s you are interested in and either fax or email the form back to TCI: Fax: 086 582 2981, or e-mail to info@tci-sa.co.za GOLD/ SILVER/ BRONZE SPONSORSHIP PACKAGES (Details on request) DELEGATE GIFTS: R10 000 DELEGATE FOLDERS: R8 000 COFFEE & REFRESHMENT AREA: R25 000 NAME BADGES: R8 000 BRANDING OF REGISTRATION AREA: R30 000 BEVERAGE SPONSOR: R5 000 VISITORS & DELEGATES CARRY BAGS: R10 000 PROMOTIONAL INSERTS: R5 000 - R10 000 PROMOTIONAL GIFTS: R10 000+ OPEN EXHIBITION SPACE: R9 300 All the above prices are quoted without VAT. (Open exhibition space includes lunch for two) COMPANY NAME: CONTACT PERSON: COMPANY PHONE NO: COMPANY FAX NO: PERSONA DEALING WITH ACCOUNTS: EMAIL ADDRESS: POSTAL ADDRESS: CODE: APPROVING MANAGER: EMAIL: DATE: SIGNATURE: COMPANY VAT NO: AMOUNT(Inc VAT): Take note: All sponsorship, promotional values, packages are priced without Value Added Tax (VAT). Packages and prices are not final and can be tailored to suit your needs. Prices and packages are subject to change from either the organisers or the sponsoring company pending on agreement, with or without prior notice. Prices are dependant on number of projected attendees, promotional items, design, material, and or manufacturing and printing costs per event. Prices do not include any form of logistics in South Africa or globally. Prices quoted are the promotional value and does not necessarily include the promotional or marketing items. Prices stated are minimum. Upon receiving the signed sponsorship form, an invoice will be issued electronically which must be processed within five days after forwarded. Once the sponsorship form has been completed, the company will be held responsible for payment. When payment is made please supply the company name. The organisers reserve the right to make necessary changes to the venue or programme should the need arise.