TRAVIS COUNTY invites applications for the position of: Social Services Program Coordinator - Victims Services Unit SALARY: $42,382.08 - $52,977.60 Annually OPENING DATE: 06/12/15 CLOSING DATE: 07/03/15 11:59 PM JOB SUMMARY: Coordinates all phases of activities and functions associated with a Victim Services Unit (VSU) Volunteer and Intern programs. Performs consultative, technical and administrative work in the planning, development, coordination, implementation and monitoring of a program. Ensures that program goals and objectives are accomplished in accordance with established priorities. Analyzes program issues, completes policy/program analysis, conducts program research and presents program-related training and education. Supervises volunteers/interns assigned to the VSU. Provides crisis stabilization support services to individuals impacted by crime and crisis circumstances. Support services include assistance with exercising constitutional/statutory rights, establishing/maintaining personal safety, Crime Victim Compensation applications, referrals to community agencies, and educational/emotional support throughout the criminal justice process. This position serves as a liaison with sworn personnel and representatives of criminal justice and community agencies. DISTINGUISHING CHARACTERISTICS: This is the third in a series of three social services program-related job
classifications within the Social Services job family. This classification is responsible for coordinating, participating in and monitoring the activities and functions of a social services program or programs. This classification is distinguished from a Social Services Manager which has responsibility for an entire work unit. The Social Services Program Coordinator typically coordinates larger and more complex programs than a specialist, senior or lead staff position. This classification may require a flexible work schedule in order to meet the needs of the department. DUTIES AND RESPONSIBILITIES: Develops, coordinates, and provides oversight to the Volunteer Program within the Victim Services Unit. Develops, coordinates, and provides oversight to the Intern Program within the Victim Services Unit. Stimulates interest in the Volunteer/Intern programs and recruits participants. Maintains safety and security of classroom and workspace. Coordinates, supervises, trains, monitors and evaluates program activities and staff. Plans, develops and recommends new or revised programs and goals and objectives. Develops and schedules program work plans, oversees daily operations and coordinates program activities. Determines, or assists in determining program priorities. Evaluates program effectiveness to develop improved methods. Devises evaluation methodology and coordinates implementation. Analyzes results and recommends or takes appropriate action. Monitors and approves program expenditures within established budget. May prepare or assist in preparing proposals for funding or funding continuation. Serves as technical consultant for program and related policy and provides technical and problem solving assistance on program services. Analyzes and reviews analysis of program and program policy issues. Prepares periodic reports, financial analysis and statistical reports on program activities and program progress. Serves as liaison with, and resource for community outreach and advocacy groups, service providers and others. Plans, develops and conducts program-related educational sessions and training. Speaks to community and other groups. Participates in providing services to clients. Performs other job-related duties as assigned. MINIMUM REQUIREMENTS: Education and Experience: Bachelor's degree in Social or Behavioral Sciences or a directly related field
AND five (5) years experience in social services or a directly related field, including experience coordinating a program; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job. Licenses, Registrations, Certifications, or Special Requirements: Valid Texas Driver's License. Preferred: Master's degree in Social Work. Bilingual in English/Spanish. Crisis and trauma counseling experience. Knowledge, Skills, and Abilities: Knowledge of: Supervisory principles, practices and techniques. Program coordination and oversight techniques. Policies, practices and procedures within area of assignment. Federal, State and Local program laws and requirements. Advocacy groups, social service providers and community outreach organizations. Computer equipment to include word processing, spreadsheets, databases and a variety of software packages. Skill in: Program planning, development, monitoring and evaluation. Conducting education and training sessions and public speaking presentations. Referring clients to appropriate social services organizations and programs. Problem-solving and decision-making. Monitoring and recommending program expenditures. Both verbal and written communication. Ability to: Coordinate, supervise and evaluate program staff and activities. Analyze, research, and evaluate findings. Prepare administrative and statistical reports. Serve as technical consultant and liaison.
Work with clients to facilitate access to social services programs and resources. Work independently. Manage time well and meet timelines. Communicate effectively. Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, community outreach and other organizations, clinical service providers, and the general public. WORK ENVIRONMENT & OTHER INFORMATION: Physical requirements include the ability to lift/carry up to 25 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, driving, client/customer contact, and squatting to perform the essential functions. This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position. Work Hours: 8:00 AM to 5:00 PM; Monday through Friday. Works some holidays, nights, and weekends. Subject to On-Call status on a rotating schedule. Department: Sheriff Location: 5555 Airport Blvd., Austin Drug Test Required. Criminal, Credit, Driving, Education, and Employment Background Check Required. APPLICATIONS MAY BE FILED ONLINE AT: http://www.traviscountyjobs.org OUR OFFICE IS LOCATED AT: 700 Lavaca Street, Suite 420 Austin, TX 78701 Position #15-02433 SOCIAL SERVICES PROGRAM COORDINATOR - VICTIMS SERVICES UNIT TH
512-854-9165 Social Services Program Coordinator - Victims Services Unit Supplemental Questionnaire * 1. Do you have a Master's Degree in Social Work? Yes No * 2. How many years of experience do you have in volunteer/intern management? Less than a year 1 to 2 years 3 to 6 years More than 6 years * 3. How many years of experience do you have in victim services/advocacy? Less than 1 year 1 to 2 years 3 to 6 years More than 6 years * 4. Are you bilingual in English/Spanish? Yes No * Required Question