The Aging & Disability Resource Center has the following employment opportunity open. Posted: Tuesday, May 19, 2015

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1 The Aging & Disability Resource Center has the following employment opportunity open. Posted: Tuesday, May 19, 2015 Submission Deadline: Tuesday, June 2, 2015 Midnight Long Term Care Information & Assistance Specialist Full-time position available to provide information, assistance and options counseling for adults with long term care needs. Knowledge and experience working in long term care systems, including nursing homes, and with Medicaid related programs for persons who are elderly, blind or disabled is required. Ability to represent ADRC in the community through professional interaction, public speaking and participation in community advisory groups is necessary. Bachelor s degree in social work/human services/health care or related field and two years experience working with older adults and adults with disabilities required. Experience working with public benefit programs and bi-lingual in Spanish is a plus. Valid driver s license and access to insured vehicle required. Benefits included. Applications are accepted on-line only. Apply online at and click on the Employment Link on the top banner. Applications must be completed online on or before Tuesday, June 2, 2015 Midnight. If you are a person with a disability and need accommodation at any time during the recruitment or hiring process, please inform the Brown County Human Resources of your need. Due to the high volume of applications received, only candidates that are selected to interview or test will be contacted. The Aging & Disability Resource Center of Brown County is an equal opportunity employer working under an affirmative action plan.

2 ADRC CLASS SPECIFICATION June 2013 JOB TITLE: DEPARTMENT: REPORTS TO: LONG TERM CARE INFORMATION AND ASSISTANCE SPECIALIST AGING AND DISABILITY RESOURCE CENTER I & A COORDINATOR JOB SUMMARY: Provides information and assistance, assessment, and long-term care options counseling services to older adults and adults with disabilities in Brown County. Offer options counseling built on the strengths of individuals, families and the community. Works collaboratively with internal and external services in order to advocate for consumer needs to assure services are delivered. MAJOR RESPONSIBILITIES: Consumer Services: Provides consumer driven prompt, accurate and friendly customer service responses to requests for information about an array of topics and for access to long term care resources. Collects consumer information and assesses clients/family needs in order to provide information and assistance over the phone, in office or at home that best meets the needs/demands of the consumer s schedule. Provide follow up as needed to determine outcomes and provide additional assistance in locating resources and arranging services. Develops and implements action plans, short term, to organize and direct in-home supportive services for individuals with a limited support network according to ADRC policy. Assists in the identification of individualized, cost-effective, outcome-oriented service options (Options Counseling) that reflect goals that are personally meaningful and attainable by consumers and address immediate as well as longer term needs. Administer the Long Term Care Functional Screen to determine functional eligibility. Provide information about the publicly funded long-term care and assist consumers throughout the eligibility determination and enrollment process.

3 Page 2 Collect preliminary financial data (including medical and remedial expenses) and refer to Economic Support Unit for financial eligibility determination. Participate in various transition activities designed to help youth who have a disability transition from school to the adult service system. Participates in prevention activities to include: evidence based classes, support groups and/or presentations. Arranges or provides transportation for consumers, if necessary, for service coordination. Problem solves with internal and external agencies on any concerns with clients as they relate to the independence and needs of the consumers served. Has a Duty to Report during a community emergency/disaster according to the ADRC Emergency Preparedness Plan. Documentation/Reporting Completes and maintains appropriate and timely documentation on consumers in the consumer records and databases. Completes and maintains required agency documentation for 100% Time Reporting purposes. Outreach and Community Collaboration Participates on special task forces, internal and community committees, in order to assist coordination of programs and services. Provides outreach activities in the form of booths and/or public speaking engagements for educational purposes on aging and disability services in the community. Represents ADRC of Brown County to the community at large through professional interaction, public speaking, media presentations, and participation in community advisory groups as requested. As an Information and Assistance service, works collaboratively with other Information and Referral programs to provide specialty assistance to agency target populations. Professional Growth and Development Attends and participate in staff development programs, including in-service training, staff meetings, and professional seminars including certification requirements in I & A through AIRS, and Functional Screen Certification.

4 Page 3 Comply with applicable federal and state laws, administrative rules, established agency procedures and accepted professional standards. MATERIALS AND EQUIPMENT USED: Typewriter Calculator Computer Telephone Fax Copy Machine MINIMUM QUALIFICATIONS REQUIRED: Education and Experience: Bachelor s Degree from an accredited college or university in a human service or related field is mandated. In addition, two years experience in human services or social services, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Licenses and Certifications: Valid State of Wisconsin driver s license and a satisfactory motor vehicle record. AIRS-CIRS Certification within first year of hire. Functional Screen Certification within 6 months of hire. KNOWLEDGE, SKILLS, ABILITIES Knowledge of and demonstrated compliance with professional ethics and boundaries standards and codes of conduct. Knowledge of standards and principles of Information and Assistance including a willingness to become certified as an I & R Specialist through AIRS. Knowledge of community resources and referral procedures. Knowledge of assessment and care management techniques. Knowledge of planning, organizing and problem solving strategies. Knowledge of personnel management and policies. Knowledge of public service agencies, laws and regulations governing or affecting aging and community services. Knowledge of HIIPPA, privacy, and confidentiality standards of practice. Ability to relate to older people and people with disabilities and assess their needs. Ability to deal tactfully with difficult situations. Ability to communicate effectively, both orally and in writing including the ability to communicate effectively to a variety of types of persons, both individually and in groups

5 Page 4 Ability to proficiently use a computer and related office equipment; demonstrating familiarity with required software and data base programs. Ability to establish priorities for service intervention. Ability to be decisive and to make sound decisions under the pressure of crisis or emergency situations. Ability to participate in a work setting as a team player. PHYSICAL DEMANDS: Lifting 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds. Extended periods of sitting; intermittent standing, walking and driving. Using hand(s) for single grasping, fine manipulation, pushing and pulling, and operating controls. Occasional bending, twisting, squatting, climbing, reaching and grappling. Communicating orally in a clear manner. Distinguishing sounds at various frequencies and volumes. Distinguishing people, objects or injuries at varied distances under a variety of light conditions. This class specification should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Aging & Disability Resource Center of Brown County 300 S. Adams Street, Green Bay, WI (920) Fax: (920) TTY: (920)

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