Organisations need performing, competent, efficient and effective employees. Times are changing and workplace demands are becoming complex every day. Total Business Training Institute has developed so many employee development programmes that will make you to perform better at work with required efficiency and effectiveness. Make it your 2014 resolution to enhance your skills with Total Business Training Institute. Book for a programme that is in line with your work today! Call our office or mobile phone numbers given for course outlines and formal quotations JULY OCTOBER 2014 TRAINING SCHEDULE LEADERSHIP, PUBLIC ADMINISTRATION AND MANAGEMENT DEVELOPMENT PROGRAMMES COURSE TITLE DURATION COURSE DATES COURSE VENUE LEGISLATURES CAPACITY BUILDING PROGRAMME (LCBP) 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT OTJIWARONGO PLANNING & ORGANISING SKILLS FOR PUBLIC LEADERS 5 DAYS 14-18 JULY; 11-15 AUG; 15-19 SEPT; 13-17 OCT OTJIWARONGO PUBLIC POLICY FORMULATION PROCEDURES 5 DAYS 21-25 JULY; 18-22 AUG; 22-26 SEPT; 20-24 OCT OSHAKATI ASSET MANAGEMENT PRINCIPLES 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT OTJIWARONGO TARIFF ANALYSIS, SIMULATION AND TRADE REMEDIES 5 DAYS 21-25 JULY; 18-22 AUG; 22-26 SEPT; 20-24 OCT OTJIWARONGO SUPERVISORY SKILLS DEVELOPMENT PROGRAMME 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT SWAKOPMUND EFFECTIVE TEAM BUILDING AND MANAGEMENT SKILLS 5 DAYS 21-25 JULY; 18-22 AUG; 22-26 SEPT; 20-24 OCT SWAKOPMUND PUBLIC PROCUREMENT AND TENDER PROCEDURES 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT OTJIWARONGO CONFLICT MANAGEMENT & RESOLUTION TECHNIQUES 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT SWAKOPMUND CORPORATE GOVERNANCE 3 DAYS 28-30 JULY; 25-27 AUG; 22-24 SEPT; 27-29 OCT OSHAKATI STRATEGIC HUMAN RESOURCES MANAGEMENT 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT OTJIWARONGO LEADERSHIP CHANGE & ORGANISATIONAL RENEWAL 3 DAYS 21-23 JULY; 18-20 AUG; 15-17 SEPT; 20-22 OCT WINDHOEK BASIC MANUAL FILING AND RECORDS MANAGEMENT 5 DAYS 14-18 JULY; 11-15 AUG; 15-19 SEPT; 13-17 OCT ONGWEDIVA Page 1
TRANSPORT MANAGEMENT FOR ADMINISTRATIVE STUFF 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT OTJIWARONGO EXECUTIVE LEADERSHIP DEVELOPMENT PROGRAMME 3 DAYS 28-30 JULY; 25-27 AUG; 22-24 SEPT; 27-29 OCT SWAKOPMUND PROJECT PLANNING & MANAGEMENT FOR EXECUTIVES 3 DAYS 14-16 JULY; 11-13 AUG; 8-10 SEPT; 6-8 OCT SWAKOPMUND WORKPLACE STRESS MANAGEMENT TECHNIQUES 5 DAYS 14-18 JULY; 11-15 AUG; 15-19 SEPT; 13-17 OCT OTJIWARONGO BUILDINGS MAINTENANCE & FACILITIES MANAGEMENT 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT WINDHOEK STRATEGIC PLANNING FOR EXECUTIVES 3 DAYS 28-30 JULY; 25-27 AUG; 22-24 SEPT; 27-29 OCT OSHAKATI IMPORT AND EXPORT CONTROLS 5 DAYS 21-25 JULY; 18-22 AUG; 22-26 SEPT; 20-24 OCT OTJIWARONGO ISO 9001 QUALITY MANAGEMENT STANDARDS 5 DAYS 14-18 JULY; 11-15 AUG; 15-19 SEPT; 13-17 OCT WINDHOEK WORKPLACE ATTITUDE AND STRESS MANAGEMENT 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 20-31 OCT OTJIWARONGO PRODUCTS PACKAGING AND LABELLING 5 DAYS 14-18 JULY; 11-15 AUG; 15-19 SEPT; 13-17 OCT WINDHOEK GEOGRAPHIC INFORMATION SYSTEM (GIS) TRAINING 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT WINDHOEK SETTLEMENT PLANNING AND DISASTER MANAGEMENT 5 DAYS 21-25 JULY; 18-22 AUG; 22-26 SEPT; 20-24 OCT OSHAKATI PUBLIC REVENUE COLLECTION AND MANAGEMENT 5 DAYS 14-18 JULY; 11-15 AUG; 15-19 SEPT; 13-17 OCT WINDHOEK GENERAL DEVELOPMENT AND EMPLOYEE WELLNESS PROGRAMMES WORKPLACE CLEANING PROCEDURES AND HYGIENE 5 DAYS 21-25 JULY; 18-22 AUG; 22-26 SEPT; 20-24 OCT WINDHOEK PUBLIC SERVICE INDUCTION PROGRAMME 5 DAYS 14-18 JULY; 11-15 AUG; 15-19 SEPT; 13-17 OCT WINDHOEK DEVELOPMENTAL PROGRAMME FOR STATE DRIVERS 5 DAYS 21-25 JULY; 18-22 AUG; 22-26 SEPT; 20-24 OCT WINDHOEK OCCUPATIONAL HEALTH AND SAFETY PROCEDURES 5 DAYS 14-18 JULY; 25-29 AUG; 15-19 SEPT; 27-31 OCT WINDHOEK DEVELOPMENTAL PROGRAMME FOR MESSENGERS 5 DAYS 21-25 JULY; 25-29 AUG; 15-19 SEPT; 27-31 OCT OKAHANDJA DEVELOPMENTAL TRAINING FOR GENERAL WORKERS 5 DAYS 14-18 JULY; 11-15 AUG; 15-19 SEPT; 13-17 OCT OTJIWARONGO EMOTIONAL INTELLIGENCE AT WORKPLACE 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 20-31 OCT OSHAKATI SAFETY AND MANUAL HANDLING PROCEDURES 5 DAYS 21-25 JULY; 18-22 AUG; 22-26 SEPT; 20-24 OCT WINDHOEK WORKPLACE ETHICS AND BEHAVIOUR 5 DAYS 14-18 JULY; 11-15 AUG; 15-19 SEPT; 13-17 OCT WINDHOEK ABC OF PERSONAL MONEY MANAGEMENT 5 DAYS 21-25 JULY; 25-29 AUG; 15-19 SEPT; 27-31 OCT WINDHOEK PERSONAL HYGIENE AND PROFESSIONAL GROOMING 5 DAYS 14-18 JULY; 11-15 AUG; 15-19 SEPT; 13-17 OCT WINDHOEK BASIC OCCUPATIONAL FIRST AID 5 DAYS 21-25 JULY; 25-29 AUG; 15-19 SEPT; 27-31 OCT WINDHOEK Page 2
COMMUNICATION, OFFICE ADMINISTRATION AND SECRETARIAL PROGRAMMES PUBLIC RELATIONS & COMMUNICATION SKILLS 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT OSHAKATI DEVELOPMENTAL PROGRAMME FOR CLERKS 5 DAYS 14-18 JULY; 4-8 AUG; 1-5 SEPT; 6-10 OCT OTJIWARONGO BUSINESS ENGLISH AND GRAMMER TRAINING 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT WINDHOEK TRADE DIAGNOSTICS AND NEGOTIATING SKILLS 5 DAYS 21-25 JULY; 18-22 AUG; 15-19 SEPT; 20-24 OCT OTJIWARONGO OFFICE ADMINISTRATION & SECRETARIAL SKILLS 5 DAYS 14-18 JULY; 11-15 AUG; 22-26 SEPT; 27-31 OCT SWAKOPMUND ACHIEVING CUSTOMER SERVICE EXCELLENCE 5 DAYS 14-18 JULY; 4-8 AUG; 1-5 SEPT; 6-10 OCT OSHAKATI EFFECTIVE BUSINESS REPORT WRITING SKILLS 5 DAYS 14-18 JULY; 11-15 AUG; 8-12 SEPT; 13-17 OCT OTJIWARONGO MINUTE TAKING AND REPORT WRITING SKILLS 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT OSHAKATI BUSINESS TELEPHONE ETIQUETTE SKILLS 5 DAYS 21-25 JULY; 25-29 AUG; 15-19 SEPT; 20-24 OCT OTJIWARONGO SWITCHBOARD OPERATION AND RECEPTION SKILLS 10 DAYS 14-25 JULY; 11-22 AUG; 8-19 SEPT; 6-17 OCT WINDHOEK ADVANCED BUSINESS COMMUNICATION SKILLS 5 DAYS 21-25 JULY; 18-22 AUG; 15-19 SEPT; 27-31 OCT OTJIWARONGO PROCUREMENT AND STOCK CONTROL 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT OTJIWARONGO GOVERNMENT PROTOCOL & DIPLOMATIC ETIQUETTE 5 DAYS 21-25 JULY; 11-15 AUG; 15-19 SEPT; 13-17 OCT WINDHOEK TRAINING OF TRAINERS 5 DAYS 21-25 JULY; 18-22 AUG; 22-26 SEPT; 20-24 OCT WINDHOEK PUBLIC RELATIONS & EVENTS PLANNING MANAGEMENT 10 YEARS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT OTJIWARONGO ABITRATION PROCESS AND PROCEDURES 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT OTJIWARONGO CORPORATE BRANDING, CULTURE AND IDENTITY 3 DAYS 21-23 JULY; 18-20 AUG; 15-17 SEPT; 20-22 OCT WINDHOEK PRINCIPLES OF MONITORING AND EVALUATION 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT OTJIWARONGO SPEECH WRITING AND PRESENTATION SKILLS 3 DAYS 14-16 JULY; 18-20 AUG; 8-10 SEPT; 6-8 OCT OTJIWARONGO CHAIRING AND HANDLING DISCIPLINARY HEARING 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT WINDHOEK DEVELOPMENT PROGRAMME FOR PRIVATE SECRETARIES 5 DAYS 14-18 JULY; 11-15 AUG; 15-19 SEPT; 13-17 OCT SWAKOPMUND PROBLEM SOLVING AND DECISION MAKING 5 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT OTJIWARONGO LEADERSHIP AND MOTIVATIONAL SKILLS 5 DAYS 14-18 JULY; 4-8 AUG; 1-5 SEPT; 6-10 OCT SWAKOPMUND ADVANCED DEVELOPMENT SKILLS FOR P/ASSISTANTS 3 DAYS 21-23 JULY; 18-20 AUG; 15-17 SEPT; 20-22 OCT OKAHANDJA Page 3
INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) STATISTICAL PACKAGE FOR SOCIAL SCIENCES (SPSS) 10 DAYS 14-25 JULY; 11-22 AUG; 8-19 SEPT; 6-17 OCT WINDHOEK PROJECT MANAGEMENT USING MS PROJECT 2010/13 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 13-24 OCT WINDHOEK DATA BASE MANAGEMENT: MS ACCESS 2010/13 10 DAYS 21-31 JULY; 11-22 AUG; 8-19 SEPT; 6-17 OCT ONGWEDIVA INTERNET COMMUNICATION TECHNOLOGY 5 DAYS 14-18 JULY; 18-22 AUG; 15-19 SEPT; 13-17 OCT SWAKOPMUND BASIC COMPUTER SKILLS: MS 2013 PACKAGE 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 20-31 OCT ONGWEDIVA MS EXCEL 2010/13 - (Level 1, 2 & 3) 10 DAYS 14-25 JULY; 11-22 AUG; 8-19 SEPT; 6-17 OCT OTJIWARONGO MS ACCES 201/13 (Level 1, 2, & 3) 10 DAYS 21 JULY-1 AUG; 18-29 AUG; 22 SEPT-3 OCT WINDHOEK ADVANCED COMPUTER SKILLS: MS 2010/13 5 DAYS 21-25 JULY; 11-15 AUG; 15-19 SEPT; 20-24 OCT ONGWEDIVA ELECTRONIC RECORDS MANAGEMENT - MS ACCESS 2010 10 DAYS 14-25 JULY; 11-22 AUG; 8-19 SEPT; 6-17 OCT OTJIWARONGO COMPUTER NETWORKING AND ADMINISTRATION 5 DAYS 14-18 JULY; 4-8 AUG; 1-5 SEPT; 6-10 OCT WINDHOEK INTERMEDIATE COMPUTER SKILLS: MS 2010/13 10 DAYS 21 JUL-1 AUG; 11-22 AUG; 8-19 SEPT; 6-17 OCT OTJIWARONGO WEBSITE MANAGEMENT & GRAPHIC DESIGN 10 DAYS 4-15 AUG; 1-12 SEPT; 6-17 OCT; 3-14 NOV WINDHOEK ACCOUNTING AND FINANCIAL MANAGEMENT PROGRAMMES MANAGING ACCOUNTS PAYABLES 5 DAYS 14-18 JULY; 18-22 AUG; 22-26 SEPT; 27-31 OCT WINDHOEK ANALYSIS OF FINANCIAL STATEMENTS 5 DAYS 7-11 JULY; 4-8 AUG; 1-5 SEPT; 6-10 OCT WINDHOEK BOOKKEEPING AND BASIC BUSINESS ACCOUNTING 5 DAYS 21-25 JULY; 11-15 AUG; 15-19 SEPT; 20-24 OCT WINDHOEK FORENSIC AUDITING IN THE PUBLIC SECTOR 5 DAYS 21-25 JULY; 18-22 AUG; 15-19 SEPT; 13-17 OCT WINDHOEK PASTEL ACCOUNTING (basic and advanced) 10 DAYS 14-25 JULY; 4-15 AUG; 8-19 SEPT; 6-17 OCT OTJIWARONGO COMPUTERISED FINANCIAL ACCOUNTING 10 DAYS 14-25 JULY; 11-22 AUG; 15-26 SEPT; 13-24 OCT WINDHOEK BUDGETING AND BUDGETARY CONTROL 5 DAYS 7-18 JULY; 4-15 AUG; 15-19 SEPT; 20-24 OCT ONGWEDIVA MANAGING ACCOUNTS RECEIVABLES 5 DAYS 21-25 JULY; 18-22 AUG; 15-19 SEPT; 27-31 OCT WINDHOEK IFMS HANDS ON TRAINING FOR PUBLIC SECTOR 10 DAYS 14-25 JULY; 18-29 AUG; 15-26 SEPT; 20-31 OCT WINDHOEK Page 4
LOCAL CLIENTS INTERNATIONAL CLIENTS LOCAL EXECUTIVES N$3 500.00 (3 Days) US$1 200.00 (5 Days) N$8 500 (3 Days) N$5 800.00 (5 Days) U$2 400.00 (10 Days) N$9 900.00 (5 Days) N$7 800.00 (10 Days) PACKAGE PACKAGE PACKAGE Smart Phone Smart Phone NB: Clients can choose the course dates, venue and duration that suit them. In-house customised course presentations can be done on request. Make a booking today to avoid a last minute scramble. CONTACT DETAILS Saara Halupe or Henry Shava Mobile: +264 81 351 7386; +264 81 488 2693 Email: admin@totalbusinesstraining.co.za Quality Training Without Compromise! Page 5