Engage. Growing Your Business. Business Advice Workshops Consultancy Services Coaching Programmes. Business, Leadership and Management Specialists

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1 Engage Workshops, seminars, training courses & qualifications October 2015 to March 2016 Starting a New Business Enterprise Clubs Start Up Training Networking Events New Enterprise Allowance Growing Your Business Business Advice Workshops Consultancy Services Coaching Programmes Training & Development Taught & Online Training Qualifications Degree Programmes DiSC Psychometrics Business, and Management Specialists

2 Welcome to our Autumn Engage Brochure... We have over 260 training days scheduled in the next 6 months, each of which is designed to improve performance. Furthermore, most courses contribute towards national qualifications via our pick & mix flexibility. Contact us to arrange for a FREE Training Needs Analysis meeting. Customer Service Sales, Marketing & PR Finance Dealing with Difficult Customers Delivering Outstanding Customer Service Effective Telephonist / Receptionist WorldHost: Principles of Customer Service Introduction to Marketing Managing Marketing Activities - 2 Days (day 2) (day 1) 4 3 Presentation Skills Professional Presentations - 2 Days 340 6, Selling with Ease Budgetary Planning & Control Development Programmes Supervisor (L3) Study for an AWARD in & Management and develop foundation skills in the following: Motivation Problem Solving Decision Making 12 Nov 19 Nov 30 Nov 09 Dec 17 Dec Choose to study an extra 5 credits and top up to a CERTIFICATE in & Management Costs & Budgets (1) Performance Management (2) Planning & Organising (2) Delegation Skills (1) Reducing Stress (1) Coping with Change (2) Training & Coaching Others (3) Cost dependent on units selected 07 Jan 04 Feb 18 Feb Costs & Budgets Making a Financial Case - 2 Days 340 2, 17 3, Understanding Financial Management Human Resources Appraisal Skills Dealing with Difficult Employees Essential Employment Law Managing Grievance & Disciplinary Issues Managing Performance Managing Remote Workers Managing Sickness Absence ½ Day (am) Recruitment, Interviewing & Induction Reducing Stress in the Workplace Team Leader (L2) Study for an AWARD in Team Leading and develop foundation skills in the following: Team Working 02 Nov 09 Nov 25 Nov Choose to study an extra 8 credits and top up to a CERTIFICATE in Team Leading Setting Objectives (2) Customer Service (1) Influencing & Negotiating (1) Planning & Organising (2) Coping with Change (2) Resolving Conflict (1) Presentation Skills (2) Cost dependent on units selected 21 Jan Resolving Conflict in the Workplace Training Vouchers Make your training budget go further with GEL Training Vouchers. Available in packs of 10, vouchers are valid for 12 months from date of purchase and can be used with most one day, short courses. So useful... to spend from this year s budget for training & development in the next financial year. save 20% on the standard day delegate rate (conditions apply) Contact us at info@glosenterprise.co.uk

3 Personal Development Assertiveness Coaching in the Workplace s at Work Coping with Change Data Protection Act Delegation Skills Effective Minute Taking ½ Day (am) Increasing Self Confidence Influencing & Negotiating at Work Make the Most of your Retirement Managing Meetings ½ Day (am) Planning & Organising Skills Report Writing Skills Setting Objectives Time Management ½ Day (am) Train the Trainer Writing Business Letters & s with Confidence & Management Becoming an Effective Leader - 2 days (Day 2) 22, Change Management - 3 Days , Creating Lean Services - 2 Days ,26 10, Delegation & Empowerment & Developing Teams Leading Innovation & Change - 3 Days 480 5,12 3 4, 14, Managing Improvement - 2 Days 340 5,16 11, Managing Projects - 2 Days 340 4,11 21,25 4, Managing Risk Project Management Supervisory Skills Understanding Quality in Organisations Understanding the Management Role - 2 Days , Award Qualifications ILM (L4) This is a 3 day course (7 credits) Understanding the Management Role (4) Delegation & Empowerment (3) Cost 520+VAT (plus ILM reg) ILM (L3) This is a 5 day course (8 credits) Motivation Skills Problem Solving Decision Making ILM (L3) Coaching This is a 3 day course (10 credits) Understanding Coaching Coaching Skills Coaching Practice Cost 495+VAT (plus ILM reg) ILM (L3) Enterprise This is a 5 day course (9 credits) Business Planning Marketing Innovation Operations Finance Cost 700+VAT (plus ILM reg) ILM (L2) Team Leader This is a 3 day course (5 credits) Team Working 12 Nov 19 Nov 30 Nov 09 Dec 17 Dec Cost 700+VAT (plus ILM reg) 02 Nov 09 Nov 25 Nov 15 Jan 22 Jan 26 Feb 07 Jan 04 Feb 18 Feb 08 Jan 15 Jan 29 Jan 03 Nov 10 Nov 17 Nov 24 Nov 08 Dec 21 Jan Key: L = Level of Qualification C = Credit Value Cost 475+VAT (plus ILM reg) DiSC and Effective leaders are multi-dimensional. They not only understand their own strengths and weaknesses, but the strengths and weaknesses of others too. We are all driven by different motivations and priorities, we all communicate in different ways and we certainly have different aspirations and ambitions. Good leaders do more than recognise this... they know exactly how to modify their behaviour and then do it. The DiSC Management Profile will show you how and when to become a multi-dimensional leader. Call us to discuss which report will suit your objectives for you and your team. Behaviour Profiling Challenge Results Accuracy Action Dominance Influence Conscientiousness Steadiness Stability Enthusiasm Support Collaboration Check website for new courses

4 Senior Manager Programmes ILM (L5) Study for an AWARD in & Management and develop skills in the following: Becoming an Effective Leader (5) Managing Improvement (3) Cost 680+VAT (plus ILM reg) ILM (L5) Certificate Choose to study an extra 5 credits and top up to a CERTIFICATE in & Management: Leading Innovation & Change (5) Managing Projects (4) Professional Presentations (2) Creating Lean Services (8) Making a Financial Case (3) OR Why not study for an ILM (L5) CERTIFICATE in Coaching & Mentoring (6 day course) Costs as listed against each course (plus ILM reg) Progress onto a 1-year degree Degree Programmes In partnership with: IT Skills Access Beginners Adobe InDesign Excel Advanced Users Excel 2007/10 - Beginners Excel 2007/10 - Intermediate Excel Advanced Users Outlook Photoshop - Beginners PowerPoint PowerPoint Project Project Publisher Visio Web Design using WordPress Word 2007/10 - Beginners Word 2007/10 - Intermediate Social Media Be Remarkable with Social Media Effective Blogging for Business (pm) FaceBook for Advanced Users (am) FaceBook for Beginners (am) Get The Website Your Business Needs (am) Get your Business Noticed in the Press Harness Your Market using Social Media (pm) BA in Business & Enterprise Study your degree locally with 10 workshops over 12 months. Innovation, Creativity & Enterprise Business Processes Business Growth Issues Cohorts start Jan, May, Sep Cost 4,500 (Student Loan Available) LinkedIn for Business (pm) Pinterest for Business (pm) Search Engine Optimisation (pm) Twitter for Business (am) Understanding Google Analytics (pm) Using Marketing in your Business (am) Video Marketing With YouTube (pm) Who said you can t have your cake and eat it? MSc in Entrepeneurial Study for 10 days over 20 months: Strategic Strategic Decision Making Professional Practice Signature Project Cohorts start May, Sep Cost 7,500 (Student Loan Available) An in-work 3 year degree programme enables you to recruit talented young people and provide them with a career path on which they can bring benefits to your organisation and achieve a business degree. At GEL we have the degree programmes & the flexible solutions Year 1 - ILM Level 3 Certificate in & Management Year 2 - ILM Level 5 Certificate in & Management Year 3 - BA in Business & Enterprise Call now on

5 club Business Start Up Enterprise Club Cheltenham Free Enterprise Club Gloucester Free Enterprise Club Stroud Free Enterprise Club Tewkesbury Free Business Start Up Course - Day 1 (Finance) Business Start Up Course - Day 2 (Marketing) Business Networking Events Ask the Experts Free BiG Seminar Free Enterprising Women Conference Escalating Enterprise Free Bitesized Evening Courses Blended Learning Time away from work can be a barrier to training, so blended programmes are worth considering. Using a blend of online, taught courses and evening classes, you can build effective programmes that save you time and money. Online Learning We have over 150 online courses designed to provide bite-sized training with easy access. IT Qualifications Level 1 - ECDL Essentials Level 2 - ECDL Extra Level 1 or 2 - Flexi-Quals Cost 270+VAT Virtual Learning Environment (VLE) Delegates can access all course materials, assignments, quizzes, links and more on our VLE. Basics of Effective Blogging Basics of Books & Budgets Create Your Facebook Page Create Your Twitter Account Essentials of Time Management Essentials of Health & Safety First Steps in Marketing First Steps in Social Media Principles of Creating a Website Principles of Selling, Upselling & Cross Selling Health & Safety Fire Marshal ½ Day (am) Health & Safety at Work Law Health & Safety Risk Assessment Key: L = Level of Qualification C = Credit Value Bitesized Sessions Why not try one of our 2 hour evening taster sessions? Packed with practical hints and tips, they run from 6-8pm with refreshments provided If you then decide to progress onto one of our 1-day courses, you will receive a 10 discount. IOSH This four day Managing Safely course will cover the following: Safety Management Risks & Hazards Incidents and Reporting Monitoring and Audit Cost VAT (plus reg fee) 03 Dec 08 Dec 10 Dec 15 Dec Save the Date: 24th November 2015 Take a day out of your workplace or business and join us to network, learn, laugh and connect with other local business women at our 10th annual Enterprising Women Conference When: 9.30am to 3.30pm Where: Hatherley Manor Hotel Who: Business Women Women Conference NEBOSH This is an intensive course run over two five-day blocks with an exam at the end of each block. Exams Cost VAT (plus reg fee) 1 02 Nov 03 Nov 04 Nov 05 Nov 06 Nov 16 Nov 2 17 Nov 18 Nov 19 Nov 20 Nov 23 Nov 02 Dec

6 In-House Courses In-house training brings numerous benefits that are well worth considering: You call the shots on content, dates, times, duration, frequencies, venue and so on. It s integrated right from the start with your policies, procedures, processes and protocols, each becoming better understood and reinforced through the training. Staff become more involved, not just those on the course but their colleagues and managers too Training becomes more strategic when commissioned to meet specific needs. Better value can be achieved too. Not just in terms of cost but the value of learning with/from each other. In-house training can simply be one of our standard open courses that is slightly modified to a closed group of your staff. In-house, tailored or bespoke! Can t find the right course or dates? We can help! Build Your Own Programme Bespoke training is a course or programme that we have designed with you from scratch, which we then deliver to your specifications and parameters. We help you to build your own programmes with solutions that will hit desired targets, and we deliver them via practical, pragmatic training. Our approach is to ensure the balance between theory and practice, flexibility and rigour, and fun and serious learning is achieved. Sales Training Customer Service Managing Improvement Team Building Managing Projects Quality Management Time Management Marketing Negotiations Motivation Finance Pick & Mix Your Own Qualification Inside this brochure you will find 100 short courses that have been designed to equip you with new knowledge, skills, attitudes and confidence. Every one of them is standalone and aims to improve efficiency, productivity and give the highest returns on investment. However, 80 of these courses are mapped to national standards in leadership and management, at a range of levels, meaning they not only develop new skills and confidence but count towards national qualifications too. If you are responsible for developing others, you can now tailor a different programme for each staff member to meet their individual needs and achieve a national qualification. How it works Select your own combination of courses at the same level Add the credits and register for an Award or Certificate Complete the Assignments and achieve your Qualification Scan for more details Unit 3, Twigworth Court Business Centre, Tewkesbury Road, Twigworth, Glos GL2 9PG Visit for more details goo.gl/u3yzuu Call for more details Call us on