Web Based Fingerprint Time & Attendance Service Users' Guide (version 2.01 ) All Rights Reserved I.Q.S. Shalev Ltd. 1
Table of Contents: Introduction... 3 System Requirements:... 4 Warning... 5 Initial connection to the Attendance Site... 5 Site Service Registration... 6 Attendance Software Installation on Designated Computer... 8 Software Activation... 10 Software's Main Menu... 12 Using the Site... 27 System... 29 Currently Inactive.... 29 Authorizations... 29 Company Data Update... 29 Reports... 30 Personnel Real Time Status report... 31 Employee's Monthly Report... 32 This report can be printed so it could be distributed among the... 32 employees in order to update or correct the data.... 32 Branch's Monthly Report... 32 Employee's Management... 34 Employee Addition via the Site... 34 Employee Editing via the Site... 34 Possible Problems and their solutions... 35 All Rights Reserved I.Q.S. Shalev Ltd. 2
Introduction Dear Client, We thank you for choosing to use the advanced TimeNeto biometric web based time and attendance service. This web based biometric employee time and attendance service is an easy to use attendance clock. The Internet clock avails the gathering of work hours by a small USB finger print reader attached to the computer. Employees will punch IN and punch OUT by using their fingerprints, utilizing any computer connected to the internet. It will become possible to gather accurate time attendance of your employees in real time. Reading the data, printing it and exporting it to a suitable form or already existing attendance software are possible within seconds, hence, verifying accurate employee payment. This biometric web service was designed to save you money due to two factors; reliable data no more transfer of attendance card between employees, and low maintenance and liability costs. The web service does not require maintenance or installation or technician a waiting time. We hope that this guide will facilitate a quick installation of the system. I.Q.S.'s service department is available with any additional questions. Tel: 001-646-205-4162 All Rights Reserved I.Q.S. Shalev Ltd. 3
System Requirements: Pentium 4 computer Window XP Operation System Dot Net 2.0 environment components are part of service pack 2 Available USB2 socket Recommended Voice outlet and speakers Available Internet connection Connection Options Finger Print readers can be connected to any of the firm's computers, which adhere to the system's requirements, without interruption to its usual activity. Www.timeneto.com USB Fingerprint Reader Any PC at the factory Employee punch IN & OUT Lobby emploeeys All Rights Reserved I.Q.S. Shalev Ltd. 4
Warning In order to avoid fire, physical harm, electric shock or damage to the product, please note the following: - Do not dip the product in water or any other fluid. - Do not spray the product, in order to avoid water penetration. - Do not use the product in case of damage to the product; such as a faulty cable. - Disconnect the product prior to cleaning it. This software, along with the finger print reader is not security products. These items serve solely for employees' attendance report. Do not use these products to protect networks and sensitive information such as financial data. The usage of this software, all its components along with the finger print reader, is protected by a US patent application. Any illegal usage or sale of a part of the software or any of the components, or duplication and copying, may infringe the firm's copy rights. Initial connection to the Attendance Site The system utilizes the site: www.timeneto.com The TimeNeto site is used for the following matters: Firm establishment; general information, number of employees, method of payment. Deciding and setting firm laws. Editing firm's data upon change. Receiving real time attendance reports. Manager's report correction system. Activate the Internet surfing program Windows Explorer. In the commend line surf to: www.timeneto.com site. All Rights Reserved I.Q.S. Shalev Ltd. 5
The following main menu appears upon the site's appearance: Kindly click on: Register for service Site Service Registration Kindly fill out the details as required on the form. Upon completion click on "Register". A message, containing a password and user's name, will be sent via e-mail to your e-mail address. This password and user's name will provide entrance, as registered users to the entire system. After receiving the e-mail message confirming the registration, please By completing the registration form you may use the Administrator user name and the chosen password to login. Click the Login tab. The Log In page: This page is designated for the System's Managers to register employees, prepare report and for other managerial tasks. All Rights Reserved I.Q.S. Shalev Ltd. 6
Kindly fill out the user's name and password as were entered to the "Firm Registration Page". In the future it will be possible to gain entrance to this page by using the finger print reader. In the event that you encountered a problem, please contact the support staff. Your inquiry will be replied within 24 from the time your e-mail message was received. support@biometric-center.com Inquires can also be placed by calling: 001-646-205-4162 All Rights Reserved I.Q.S. Shalev Ltd. 7
Attendance Software Installation on Designated Computer The program being installed will provide service executing the following actions: Employee data setup. Employee personal information registration. Employee finger print registration. One-time initial registration. Employee data updating of personal or finger print information. Reporting practice for employee training purpose. Real time attendance report. In the future, the site will be able to provide all the services by the Win Client. A CD was attached to the purchased product, (or a link to download the software), which includes all the programs required to activate the product and the service at the designated computer. In the event that the CD can not be used, it is possible to download the installation program from the site. Save the file downloaded from the link which was mailed to your e- mail address. Recommendation: Save the file on the directory or other easy approach location for future use. In the event that you are performing the installation via the CD: Place the CD in the CD drive. If the programs does not activate automatically, go to the CD drive and activate the TimeNeto-Setup.exe file. The installation requires a most updated Operating System, and there, an automated referral to the Internet to download the current updates. This one-time process takes about ten minutes. Upon completion, a short-cut activation icon will be formed. The program will enter the list of programs which are automatically activated when the computer is being turned on. All Rights Reserved I.Q.S. Shalev Ltd. 8
Note: The finger print reader needs to be installed prior to activating the program via the short-cut. Hardware Installation After program installation the finger print reader should be installed by connection to a USB socket. The operating system will announce the existence of a new USB apparatus. The Driver, stored on the directory, can be used manually by following the path: Program files/iqs/drivers The reader can be installed by the cable up to a two meter distance. If conditions require, the cable may be extended by the following optional methods: - 3 meters by a high quality thick extension cord. - 5 additional meters by a special cable. - In total it is possible to reach a 20 meter distance from the computer by these methods. The reader can also be installed in a water proof box + a hook lock outside the facility. All Rights Reserved I.Q.S. Shalev Ltd. 9
Software Activation Upon installation of both the software and the hardware which were supplied by the CD or via the link after a successful installation You can start the application by START >> ALL PROGRAMS >> TIMENETO. you may want to create a program short cut structure. The program was automatically added to window's Start menu, and will automatically be activated by turning on the computer, but it can always be activated via the short cut placed on the work table. Program activation will prompt the following screen: Enter the user's name and password which you used during the process of establishing the company on the www.timeneto.com site. All Rights Reserved I.Q.S. Shalev Ltd. 10
Click on enter in order to activate the system. (At this stage a connection is formed with the service on the web site. The process lasts approximately 2 seconds.) In the event that there is no communication, or no connection to the Internet, the following message will appear: In this case, the connection to the Internet must be handled. It is possible to verify whether another known site is accessible. All Rights Reserved I.Q.S. Shalev Ltd. 11
Software's Main Menu In the event that the Internet connection is intact, the following screen will appear within 2 3 seconds, depending on the speed of your Internet connection. This is the main screen though which the required actions are chosen. First we will enter by clicking on the "create Employee" tab and establish the company's employees. (Personal data and finger print registration). Employee Registration Employee Registration process can be divided into two parts: - Personal data registration without finger printing as a preliminary process, hence shortening the employee's stay at the registration station and avoiding a gathering. (recommended especially in large organizations). If you choose this option, you must remove the V from the employee registration screen. - It is also possible to register the employee's finger print while recording his personal data. (recommended for small and medium organizations). All Rights Reserved I.Q.S. Shalev Ltd. 12
The Employee registration screens include two defaults, one is the authorization, and the second is the branch to which the employee belongs. If they do not match, they should be correctly accordingly. Note: a new employee is always placed with "Employee" authorizations which will allow him to activate the system, but not view the reports or engage in other activities. (When registering a system or branch manager's finger prints, it is mandatory to change his authorization level, otherwise the manager will lose his system management and report viewing privileges.) It is recommended that an employee will choose his user's name and password in cases in which it is wanted that the employee will be able to operate the Attendance screen when the system is not started. All Rights Reserved I.Q.S. Shalev Ltd. 13
Click on "Reg" upon filling out the required details. All Rights Reserved I.Q.S. Shalev Ltd. 14
Note that the registration process is a highly important process and its correct implementation will contribute significantly to the every day recognition of the employees. The user's most intuitive finger should be chosen, taking into account the reader's location. For example, if the reader is placed on a wall, the thumb could be the most comfortable. When the reader is placed on a table, the user might feel more comfortable using his index finger. It is recommended that the finger print enrollment will be done in a similar position to which the punch IN and OUT will be done in daily practice. (If the attendance will be recorded when the person is standing up, than so should the registration, when attendance is recorded when the person is sitting down, so should be the first fingerprint enrollment.) the enrollment process will guide you to enroll 2 different fingers per user each one of them need to be placed 2 times The finger should be lifted and then same finger should be placed again on the reader. All Rights Reserved I.Q.S. Shalev Ltd. 15
As soon as the finger's image appears on screen the finger should be lifted and after two seconds to placed back. After a successful enrollment, the system will request the enrollment of another finger. (Which will be used primarily for cases in which the first finger could not be used in times of injury etc.) All Rights Reserved I.Q.S. Shalev Ltd. 16
The second most intuitively comfortable finger should be chosen and placed on the reader. As soon as the image appears on screen the finger should be lifted for a second, and than placed back. All Rights Reserved I.Q.S. Shalev Ltd. 17
In the event that the fingers were in order for enrollment, an end of process message will appear on the screen. At the stage the following options are possible: Cancellation of the fingerprint enrollment Repeat the process Ignore or skip over the last action Clicking on Continue will save the fingerprints enrollment. All Rights Reserved I.Q.S. Shalev Ltd. 18
Reporting Practice Employees' Instruction In order to resemble the employee's signing in and signing out, he should be instructed via the "Practice Report'. The employee should now be guided how to correctly place the finger and what is expected. 1. Advise the employee that there is a manual option of reporting arrival or departure. 2. Show the employee a colorful window above the location of the finger print. a. Green symbolizes successful recognition + a specific sound is heard via the speakers + a green bulb is lit in the finger print reader. b. Red symbolizes failure of the system to recognize the finger + a different sound is heard via the speakers + a red bulb is lit in the reader. 3. The employee's name and number will appear together with verification speed at the side of the employee's finger image. All Rights Reserved I.Q.S. Shalev Ltd. 19
The employee should be allowed to place the registered fingers so there will not be questions in real time. Employee Editing In cases in which all the employees were registered not in their presence, it is possible through this system to register their finger prints at a later stage by entering the Edit mode. All Rights Reserved I.Q.S. Shalev Ltd. 20
If needed, this is the place to use in order to enhance the quality of employees finger prints. The specific employee should be selected and Edit should be clicked upon. In any of the tabs on the Employee Management page the first digit or first letter can be typed in, this will prompt the appearance of all names or numbers containing the typed letter or digit. Typing the star symbol * onto the erased tab will display a list of all employees. These activities are in order to ease the system manger's in finding a specific employee in order to edit, delete or retrieve. All Rights Reserved I.Q.S. Shalev Ltd. 21
Verify that the tab "Update Finger" has been chosen by a V. All Rights Reserved I.Q.S. Shalev Ltd. 22
The system indicated that the employee excites and displays the question "are you sure about the update" All Rights Reserved I.Q.S. Shalev Ltd. 23
If we confirmed that indeed we would like to update the employee's data and his finger print, it is possible to register the finger prints again in accordance with the process which was previously explained. Real Time Attendance reporting At the end of a successful employee registration, instruction and a practice period, it is possible to activate the system for a real attendance registration by choosing "Activate" on the main menu. The system is now waiting for the employees to place their fingers on the reader and report their attendance. Starting now the attendance will be reported to the system. The employee must simply place his finger on the reader, verify that the green bulb lights up indicating an identification, and noting the right sound meaning a successful identification, and in addition, verifying his name appearing on screen to approve the action. Employee identification time depend on the following factors: Internet connection time (1.5 Mega is preferable) Computer parameters (Pentium 4 is preferable) Advanced UBS support such as UBS2 Remark: programs such as Emule, Kazza or other P2P programs which load the communication line during downloading songs or other files will interfere with quick identification. It is recommended that such programs will not be activated during the use of the attendance clock. The reasonable employee identification time is 2 seconds. All Rights Reserved I.Q.S. Shalev Ltd. 24
It is possible to minimize the screen and still the system will recognize the employees' reports. Exiting the system is only possible by entering a system manager's name, thus, preventing the possibility that employees will disconnect the system. All Rights Reserved I.Q.S. Shalev Ltd. 25
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Using the Site After connecting to the www.timeneto.com site, a click on the system entrance tub will open the identification window. User's name and password should be entered prior to receiving permission to use the main menu. After entering the user's name and password the main management menu opens. All Rights Reserved I.Q.S. Shalev Ltd. 27
Business Management Company's Laws All Rights Reserved I.Q.S. Shalev Ltd. 28
Company's Laws include for example other possibilities which influence the format of the attendance data presentation. The Mode most suited for your organization should be selected. System Currently Inactive. Authorizations Currently Inactive Company Data Update This page is designated in case that you want to update the company's details. All Rights Reserved I.Q.S. Shalev Ltd. 29
Reports After entering the main management page, a selection from a few built reports is possible. Report Presentation Rules The reports can be presented based upon three options. For a correct presentation of the data you must choose in the Company Laws the report manner which most suits your company. The first law is used by the system as the default law, such that if no changes are made in the company's laws; this will be the active law first registration of a day is considered the arrival while the second registration is considered leaving, and so forth, the first registration is the arrival, the second id the departure. Second Law any registration made by 12:00 will be considered arrival, any later registration will be considered leaving. Third Law the report will be displayed as arrival or departure in accordance with the choice of the switches on the hourly report's screen. All Rights Reserved I.Q.S. Shalev Ltd. 30
Personnel Real Time Status report Displays only the branch's or company's present employees. This report is particularly helpful to evaluate the real time situation of the personnel in each department or structure or plant etc. The report could, of course, be viewed from any place in the world in real time. Correction Report This report enables the correction of the employee's and personnel department. All Rights Reserved I.Q.S. Shalev Ltd. 31
The employee to which an hourly correction needs to be preformed can be selected from the report. It is possible to correct the reported hours, edit, erase and even add an entry. Employee's Monthly Report This report can be printed so it could be distributed among the employees in order to update or correct the data. Pursuant to the employees' corrections, it is possible to enter the details into the system. In cases in which the system works in parallel to other attendance programs, the correction will be preformed in that system. Branch's Monthly Report This report is designated for the company's managers. The report displays the total work hour per each individual and for the entire staff. All Rights Reserved I.Q.S. Shalev Ltd. 32
These reports are suitable for small and medium businesses. In organizations that have another attendance program, the system exports the data in a structure which will allow the other program to read the data without difficulties. This for example, is what the attendance program Lavi's report looks like. It is possible of course to prepare the report in any format required as to suit any other leading attendance software. All Rights Reserved I.Q.S. Shalev Ltd. 33
Employee's Management This section is currently not available on the site. These capabilities are executed via the software installed on the computer and which can be activated via the short cut. Employee Addition via the Site This feature is currently executed via the software installed on the computer and is represented by the short cut. Employee Editing via the Site This feature is currently executed via the software installed on the computer and is represented by the short cut. All Rights Reserved I.Q.S. Shalev Ltd. 34
Possible Problems and their solutions Problem: The finger print reader does not display my finger's image on the screen. Possible Solution: Please check the reader's connection to the electricity. Problem: I am a system manager but can not view the reports. Possible Solution: During your finger print registration, your classification was changed to "Employee". Please have support reinstate your authorization. Problem: Although I report attendance having a four minute gap, these actions do not appear in the attendance report. Possible Solution: The system ignores reports that are less than five minutes apart. Problem: I changed the time on my computer, while it affect the reported hours? Possible Solution: No. The reported hour is determined by the time at the system's site which is synchronized with the International Clock. Problem: I am trying to take the reader home and report from home, but it does not work. Possible Solution: It is possible to report attendance only on a computer on which the program was installed with the system manager's, (who established the company), password. It is impossible to install the program with a similar name again. Problem: I am trying to register one employee's finger prints, but system does not complete the process. Possible Solution: A few people may have a low grade finger print, it is recommended to repeat the process with the person's other fingers. In the event that also the other fingers will not register, this employee should be allowed to report attendance using a password. All Rights Reserved I.Q.S. Shalev Ltd. 35