Each ievo reader needs its own network cable, as each reader has its own IP address. Ensure this has been taken into consideration

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2 WELCOME ievo would like to thank you for purchasing our product. ievo advise the use of a. Ensure you have calculated the correct power supply amp rating if you are connecting the ievo board and other controllers/locking mechanisms to the same supply, The ievo unit must be used with an EN or an equivalent IEC standard complaint PSU. This is to establish adequate safety testing of the PSU to ensure that there is sufficient isolation provided from the mains. ievo is designed to shut down as a protection precaution is detected. ievo will reboot straight away after shutdown. The use of a correct power supply will prevent this from taking place. Warning: When installing the IEvo control box, follow ESD Safety Procedures. Ground yourself to prevent any damage to the electronic components. Ensure you have selected the correct reader for internal or external use. The external reader is supplied with a built in thermostat controlled heating system. An internal reader, placed externally will not perform to it s required capabilities. If you are fitting a flush mounted reader ensure you have the correct cut out template and have the correct mounting and fixing plates provided in the box. ievo also recommend that you install the ievo reader at the DDA height of between 1.00m and 1.20m. This will be the perfect height for finger placement. If you remove the Ferrites to shorten cable length of the reader please replace Ferrites back onto the cable. Ensure you use at all times.. NOTE: If you are using the door controller to control ievo LED s, we recommend using 6core shielded beldon cable for Wiegand. Ensure that the control box is installed on the protected side of the door/turnstile.please do not exceed 5 in cable length from the reader to the control box. You are provided with. Ensure are used if cable is extended. The control box is not IP rated, it can be installed inside the power supply unit. There is a green heartbeat LED to show power to the box. The ievo reader button is illuminated blue to show power to the reader. Only use for network communication. Each ievo reader needs its own network cable, as each reader has its own IP address. Ensure this has been taken into consideration before commencing with installation. ievo also recommend using a. Please see network pages for further information Please ensure you yellow triangle. before commencing installation. These are indicated with a Ensure you read the software set up section to help configure each installed reader. ievo has been designed to integrate into other manufacturers controllers and control boards. Our software has also been integrated to ensure a smooth and seamless operation for the end user. We can support you with software and hardware but we are unable to support you with other manufacturers hardware and software. Please ensure you contact the correct manufacturer if you require assistance. Note: ievo is an independent company and manufacturer of ievo products only. Although ievo has integrated into other manufacturers products with their consent, ievo has no affiliation nor representations of the companies we have integrated into. All companies that we have integrated into have no affiliation or representations of ievo. None of the companies that we have integrated into have endorsed ievo in anyway nor do they have any legal attachment to any claims made by ievo. ievo has no legal attachments to any claims made by the companies we have integrated into.

3 Please read this manual, It will help guide you through using the ievo reader and software INTRODUCTION: This Manual will cover the following areas in detail: The minimum specs for your PC should be: CPU: Hard Drive: Memory: Integrated Software: Network: Microsoft.NET : OS: Dual Core 2.0+ GHz (or equivalent) 10 GB 2 GB Net2 v4.19 or higher NIC (Static IP) Version 3.5 or greater. Windows XP SP3, Vista, Windows 7. (32bit / 64bit) To get the best performance from our software, please make sure your PC meets our minimum specification. Please be aware malware and viruses on the PC may also effect ievo software.

4 CONTENTS:

5 IMPORTANT! Setup

6 Setup RUNNING THE IEVO SOFTWARE (A) (B) The password is the same as Net2 Software NOTE: If you have lost your password please contact Paxton support (C) KEY Please note, if this is a new installation there will be no users as shown above

7 Setup SETUP Please have your new ievo reader connected and ready to use on the network before proceeding. There are two ways to setup your ievo reader/s. (A) connect reader straight into computer, once setup put reader on the network if required. (B) Have readers already on the network and setup readers one by one. Remember to only have one reader powered up to start with and then setup, power up next reader and setup, power up next reader and setup etc... A) B) Cat5 Shielded cable Cat5 Shielded cable ievo ievo ievo ievo img 1 Img 2

8 Setup Once you have reached this window you will notice that there is one reader in the list as default, if this is the first reader to be setup on the system you can use this reader by highlighting the reader and clicking setup. (img 3) If you have just added an extra reader or have more then one reader on the system, please highlight the reader you want to edit then click Setup to edit that reader. img 3 If you are adding a new reader please make sure the fields match this image, only once connected and in the settings option can you change reader details such as the IP address. If this is an existing reader and you know the IP address is different, simply update the fields. If there is already an ievo reader sitting on the network with the default IP address ievo recommend changing that readers IP address to something different, this is because when you connect a new reader and try to connect to it you may be connecting to the reader originally on the network. KEY Logs: Ping IP: Connect: Restart: Settings: Enrol Count(after click connect): See event logs from ievo reader. Ping IP Address to test it is up. Connects to ievo board and retrieves how many users are registered. Restarts the ievo reader you are connected to. Allows settings of the reader to be edited. User count on reader

9 Setup ADDING A READER This is only needed if you require adding another reader to the system, if not please skip and see next page. If there is already a reader on the system sitting on the default IP address of then ievo recommend changing that readers IP address to something different before adding another reader. Please see page 7 settings section to do this. NOTE: Engineers only, Please make note of any changes on the test sheet supplied (A) (B) (C)

10 READER SETTINGS Setup NOTE: Engineers only, Please make note of any changes on the test sheet supplied This is only needed if changes to the reader are required, for example if you have more then one reader and need to set the IP address of a reader to be different from the others. if not please skip to next page. The ievo reader needs to be on the same subnet and IP range as the PC running the ievo software, unless it is configured by the network router. So remember if you change the IP address of the reader/s now you may need to change the computer to match the IP range you are changing the reader/s to, once finished setting up the readers. To change any settings of the ievo reader please click in the field and change to what you require. Once you have done this click save the settings. to A B KEY A C Device ID can be between (Each reader needs to have the same ID) IP address of ievo board. Subnet of Network ievo board is connected to. Default network gateway. Port to use to communicate to ievo board. Password can be set to lock ievo board. Mac address of ievo board. Dynamic Host Configuration Protocol Name of the reader If you have edited any settings here please remember to edit how the reader looks in the list by going to if you require adding another reader please turn to B C

11 Setup EDITING A READER This is only needed if you require editing a readers details, if not please skip and go to next page. Please remember this is only editing how the reader looks in the list, to edit the actual reader settings please see. This would be carried out after an IP address has been changed for example. NOTE: Engineers only, Please make note of any changes on the test sheet supplied (A) (B) (C)

12 REMOVING A READER Setup This is only needed if deletion of a reader is required, if a reader has been removed from the system for example. If not please skip and move to next page. NOTE: Engineers only, Please make note of any changes on the test sheet supplied (A) (B) (C)

13 Setup LOGS This is only needed if you require looking at reader logs, if not please skip and see next page. Logs KEY

14 Setup RESTART/MASTER RESET Restart Master Reset (Board) Board Reset switch (Rocker Switch) Now when powered up the ievo board will be reset to default of:

15 Setup Complete SETUP COMPLETE Congratulations you have now completed the installation of the ievo reader, please turn over for guidance on using the ievo software. SETUP COMPLETE Congratulations you have now completed the installation of the ievo reader, please turn over to get guidance on using the ievo software.

16 Software USER ACCESS LEVELS To allow or not allow certain tasks/functions within your software to be carried out. This allows you to customize your software to suit your requirements. Note: If this is a new installation there will be no users here Ticking a box will Allow access rights. This example shows all access levels enabled. Once complete, click Save

17 Software ADDING A USER This will add a user to your system, a fingerprint can then be added to the user (A) (B) KEY

18 Software ADD USER FINGERPRINT Once you have added a user into the system you can now add a fingerprint to them (C) (D)

19 Software TEST USB Only needed if you have a USB Registration Unit, if not please skip and move onto next page. If you get this window pop up please check the USB is connected and the correct drivers are installed. If you get this window pop up you can click and the USB is ready to use, please see next page. Drivers can be checked by going to the start button on the bottom left hand side of your screen. Right click on Computer and click properties. Hardware >> click on device manager. If the USB Registration Unit is plugged in you will see in the list of devices Venus v100 Multispectral biometric. If this has a yellow explanation mark (!) symbol next to it then please right click on the device and click Update Driver Software... To find out which operation system you are running, click the windows start button on the bottom left of your screen and right click on computer, click properties. This will be labeled as Windows 32bit = drivers x86 Windows 64bit = drivers x64 Click Browse my computer for driver software Browse to the drivers that match your computer (drivers will be in the ievo folder >> support >> Desktop Drivers) Select correct drivers for your computer, Update with this then restart ievo and try testing USB again

20 Software REMEMBER: A connection to the ievo black control box needs to be complete before you can register users. NOTE: If registering a fingerprint using the ievo reader, the reader you have selected for registration will have down time until registration is complete. (E) USB Registration Have you tested USB? Please see previous page NETWORK Registration Please ensure the top of this window has the correct users name before registering a fingerprint

21 Software DELETE A USER If you want to delete a user completely from the system please follow these steps, if not please see next page (A) (B) (C)

22 Software DELETE USER FINGERPRINT If you want to keep your users record but just remove their fingerprint. Please follow these steps, if not please see next page (A) (B) Highlight the user and click Click (C) (D) Click and then Click then. Clicking will delete every users fingerprint on the system. DO NOT use this unless you want to wipe the readers of all fingerprints. After please run Database Rebuild (E) (F) Click This users fingerprint has now been removed

23 Software EDIT USER Edit a user if you want to change any details about a user, if not please see next page. (A) Highlight user you want to edit -- Then -- Click User (B) (C) You can edit all user information from this screen Once editing is complete you can then click

24 Software EDIT USER/EVENTS To pull events for this user

25 Software EDIT USER FINGERPRINT Edit user fingerprint if you want to scan another fingerprint or replace the existing fingerprint, if not please see next page (A) (B) Edit (C) Scan another

26 Software USER LIST MENU KEY

27 Software FINDING A USER SORTING: You can see which column is sorted by brackets around the title. FILTERING: Clicking cancel or the user list will close the filter box

28 Software BACKUP IEVO SETTINGS Backing up your ievo settings is important in case you lose them, once saved you can simply restore them. Ievo recommend backing up settings on an external hard drive and backing up your settings once a week. NOTE: This will only save readers settings, to save users and there fingerprint details please see next page. (A) (B) Restoring ievo will overwrite all settings, including wiegand settings and user fingerprint information

29 Software BACKUP IEVO USERS This would be used to backup users/fingerprints. This is to ensure you dont lose users/fingerprints from your system, or used to transfer users/fingerprints from one reader to another (A) (B) Click on any user and click Manage Fingerprint Click Edit (C) (D) Click Menu and Transfer User Make sure only the registration reader (Reader with the fingerprints) is ticked. If there are more readers please un-tick these (E) Click Menu >> Backup Users >> Backup fingerprint database

30 Software RESTORE IEVO USERS This would be used for example if you are adding a new reader to a site and need to pass users and their fingerprints to the new reader. Please see previous page first. (A) (B) Click on any user and click Manage Fingerprint Click Edit (C) (D) Click Menu and Transfer User Tick the new reader only (reader you want to insert users onto) leaving all other readers un-ticked (E) Click Menu >> Backup Users >> Restore fingerprint database. From here you can browse to a database you previously saved. This will transfer the saved database to the ticked reader/s To view how many users are on each reader please see Page33

31 Software MANAGE FINGERPRINT MENU KEY Select which reader you wish to enrol the user to Select an ID to add, edit or delete View all readers on the system add/edit/delete ievo readers to the software Monitors PC s clipboard for card numbers Test USB Scanner Select a reader to register user Backup ievo software settings Match ievo user with Net2 user About ievo software Exits from the registration software

32 Software TRANSFER USER KEY Menu: Check All/Un-check all: Reader List: Add User: Remove User: (First tick the readers you want to add user to) (First tick the readers you want to remove user from) Pops up simple menu Ticks all reader or Un-ticks all Displays ievo readers connected to software Enrols user fingerprint to ticked readers Removes user fingerprint to ticked readers TRANSFER MENU KEY

33 SELECT USER ID Software

34 VIEW READERS Software

35 MONITOR CLIPBOARD Software

36 Software DATABASE REBUILD Loading Bar

37 Software DATABASE REBUILD (A) (B) This will be the same password as your Net2 login password (C) (D) (E)

38 Software WIEGAND SETUP Engineers only

39 Software ADD TOKEN TO ALL (A) (B)

40 EXPORT TO CSV Software

41 Software ABOUT/EXIT About Exit

42 FAQ

43 FAQ FAQ Net2

44 FAQ FAQ RED, No access rights in Net2 software (Cannot gain access) GREEN, Has access rights in Net2 software (Can gain access) ievo reader GREEN = Token, User registered RED = No token, User not registered If you want the ievo reader s LED s to run off the door controller, please refer to our Controlling ievo LED s, Manual

45 Finger Placement FINGERPRINT REGISTRATION: The reader acquires the fingerprint image Each fingerprint contains unique reference points known as Minutiae These are located where a ridge ends, at a dot or a ridge junction (a bifurcation) A reader can identify and acquire up to 100 points. These reference points along with their relative positioning create a pattern which is as unique as the fingerprint image itself

46 Finger Placement The pattern is then converted into a binary code via an algorithm The binary code is encrypted and transferred onto the ievo board Note: It is impossible to re-create the original fingerprint image from this code or its pattern The reader acquires a poor fingerprint image This can be due to a number of reasons Incorrect finger placement (refer to end user guide) Damaged collagen ridges under the skin Damaged capillaries under the skin Not enough ridge ends, dots or a ridge junctions (a bifurcation) = =

47 Finger Placement = Tip of finger scanned: not enough points for recognition = Incorrect finger placement on the glass registration plate Incomplete finger scanned: Not enough points for recognition

48 Finger Placement = Try to ensure centre of fingerprint is in the middle of the glass registration plate Complete finger scanned: enough points for recognition = Try to ensure centre of fingerprint is in the middle of the image Complete finger scanned: enough points for recognition

49 Finger Placement = Complete finger scanned: enough points for recognition Multi-Spectral Imaging (MSI) quality of fingerprint image Other Biometric Readers Image I Evo Reader Image The image that is captured is encrypted and stored, it can not be reproduced from the database in which it is stored, therefore: ievo does not contravene data protection or human right laws ievo is not the same method the Police use when taking fingerprints NOTE: If you are registered on ievo but the ievo reader illuminates RED this could be down to finger placement, please follow the steps above to ensure you get a good fingerprint image. ievo has 0.1% FRR (false rejection rate) this means the mathematical algorithm can occasionally deny you even though you are on the system. If this does happen please place your finger on the sensor again.

50 STANDARDS Standards

51 Support HELP AND SUPPORT ievo Contact support: Tel: +44 (0) Web: Help & Support: For Support please click Menu on the user list and click Help & Support ievo address: Address: ievo Ltd. Unit 5, Orion Business Park, Mercury Court Tyne Tunnel Trading Estate Newcastle upon Tyne Tyne And Wear NE29 7SN