Duurzaam Supply Management Risico s en kansen NEVI Inkoopdag 24 juni 2014
Programma FIRA: De 3 minuten van de sponsor Opwarmen, wat is MVO/MVI eigenlijk? ING: De uitdaging van transparantie Vragen en discussie ING Spirit Hosting: Wat komt er af op een leverancier Vragen en discussie Spirit Hosting Discussie
De 3 minuten van de sponsor Lex de Bruijn -DirecteurFIRA
FIRmus Agnitio: Duurzaamheid & Zekerheid
Ketentransparantie
Digitaal MVO-register
Het FIRA Platform Uitgangspunten De leverancier is accountable Beste selecteren - niet perse de grootste impact MVO niet altijd leidend in de tender MVO doe je niet in één dag Criteria vs ruimte voor innovatie Aanpak Rapporteren Monitoren Stimuleren
MVO & MVI
Stelling 1: Duurzaamheid. Dat gaat over milieu
Oefening Bedenk voor de volgende categorieën welke MVO kernthema s relevant zijn. Denk aan risico s en kansen! Plenaire discussie 1. Facility Management beveiliging (>500 med.) 2. Professional Services uitzendbureau (>500 med.) 3. IT hardware (multi-national, vestigingen in China) 4. IT hardware (25 personen, verkoop maatschappij)
ING Kaitlin Crouch- Sustainability Program Lead
ING Sustainable Procurement Program Global Procurement Bank
ING s Sustainable Procurement Program (SPP) Transparency. Opportunity. Progress. Summary 1. ING s approach to Sustainability 2. Aligning Procurement with ING s Strategy 3. The ING Sustainable Procurement Program and FIRA 4. Ambitions and Challenges 2
ING s Approach to Sustainability Past Approach and Thinking Forward
Maturing Beyond (only) Risk Management A natural progression towards opportunity Risk Management Opportunity Seeking START ING s Commitment to Sustainability Procurement Policy Alignment Monitoring transparency Transparency Dialogue Dialogue improvement & engagement Engagement Opportunity Thesis: transparency as the answerto risk mitigation and the beginningof engagement and opportunity 4
A New Purpose a New Vision Driving Progress in Society 5
ING s Sustainability Strategy 6
ING Sustainable Procurement Program Aligning with ING Bank Sustainability Strategy
Aligning with ING s Corporate Sustainability Strategy ING Business Principles ING Group Business Principle: We are Socially and Environmentally responsible ING Group CSR Strategy Pillars Better Business, Better Footprint Better Workplace, Better Communities Principles applied to Procurement via Procurement Charter Sustainable Procurement means taking into account the environmental and social aspects of the products and services to be procured as well as the attitude of the supplier towards sustainability. Application Objectives Minimize harm Do Good Drive Progress SPP Activities IPSS/SQ ESR Policies Procurement Charter MVO Product Criteria Circular Purchasing Initiative FIRA Integration Embedding these values in the SPP requires operationalizing them in our procurement practices (KPIs) and equipping procurement professionals with the tools to carry out these practices. 8
The Sustainable Procurement Program
The ING Sustainable Procurement Program The ING Sustainable Procurement Program is made up of threephasesof integration: - Supplier qualification (IPSS); - Supplierperformance assessment (FIRA); - Andproduct/service assessment MVO product-specific criteria applied Phase 3 Supplier Sustainability Performance Assessments Phase 2 IPSS as minimum requirements Phase 1 10
Phase 1 solution: ING Procurement Sustainability Standards Minimum Requirements for Social and Evnironmental Responsibility 3rd Parties In 2012, the ING Procurement Sustainability Standards were approved by the Management Board of ING Bank. Within six weeks the IPSS were implemented in the Netherlands and within four months they were implemented globally. Policy Owner: ING Group Sustainability Document Owner: Legal IPP Process Owner: Global Procurement Bank. 11
Phase 2 Solution: FIRA Sustainability FIRA is a sustainability performance assessment tool for 3 rd parties. It is a means for heightening transparency in our supplier base as it will make sustainability information of ING suppliers available. FIRA applies a methodology based on ISO26000 and GRI standards and assumes an engagement-centered approachto suppliers. The FIRA platform will provide ING with the opportunity to connect with sustainable suppliers through FIRA s database of assessed suppliers. FIRA will provide verification services for assurance of suppliers sustainability commitments and claims. Claims Verificatie Faciliteren Ontwikkel programma Kennismakelaar duurzaamheid Samenwerking versterken Meer zekerheid voor inkoper Bevindingen - Statement Het FIRA Platform Maakt Duurzaamheid Bespreekbaar 12
Phase 3 Solution: Circular Purchasing From product criteria to circular purchasing Stepping away from Linear to Circular Purchasing - Results-based contracts - C2C products - Renting/leasing vs. Owning - Minimum 2 projectsin 2014 Green Deal "Our global economy is driven by taking material out of the ground, making something out of them, and ultimately they get thrown away. And with the sudden rise of 3 billion new middle-class consumers around the world, that model simply cannot function in the long term. 13
FIRA Implementation Two-tiered approach: Current and New Suppliers ING asks suppliers to be accountable for their sustainability commitments Scope: Procurement managed and contracted suppliers with an annual spend > 50K Current Suppliers Onboarding Approach: Suppliers are selected by the business in waves based on priority level and invited to introduction meetings. New/Renewed Supplier Relationships Scope: All new/renewed suppliers with annual spend > 50K Onboarding Approach: FIRA is applied to the RfPprocess and the contracted supplier will be required to become a Bronze-level assessed member within 3 months of the contract signing. 14
Ambitions and Challenges
Ambitions Ambtions: Keep our commitments to sustainable procurement Strive for continuous improvement Achieve transparency in our supplier base Allow our drive to be the most sustainable procurement organization we can be to steer us towards new opportunities Partner with suppliers that can think forward with us The importance of dialogue for collaboration and opportunity FIRA provides ING the opportunity to hold suppliers accountableso ING can keep the commitment to consider our suppliers attitude towards sustainability when tendering. Via transparency anddialogue, FIRA points ING to suppliers whom we can partner with to achieve new best practices and sustainable solutions to drive progress in ING and society. 16
Challenges Challenges: A lack of transparency due to scattered and high-level data ING unable to locate suppliers with ideas or solutions that can help us achieve our goals A what s in it for us mentality among suppliers Supplier skepticism shaped by past experiences A fear of transparency anything but an audit! FIRA has supported ING by making suppliers sustainability data more accessible to our buyers. We have been connecting with suppliers under the banner of sustainability via FIRA on an increasingly frequent basis. 17
Thank you! Trust is the foundation of a relationship, and transparency is the currency of trust. - Christopher S. Penn, CTO Edvisers Network 18
Spirit Hosting Joyce Visser- Managing Director Aridj Jaber- Commercial Manager
Panel Discussie