Professional Development. Short Programs. Designed to fi t around your business needs

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Professional Development Short Programs Designed to fi t around your business needs

Executive Programs COURSE COST DURATION Give yourself the competitive edge in business. Whether you want to take your career to the next level or develop your team s capabilities, our professional development short programs will empower you with the strategies and skills to succeed Give in the yourself workplace. the competitive edge in business. Whether you want to take your career to the next EXECUTIVE level or develop PROGRAMS your team s capabilities, our professional development short programs Business leaders face new leadership will empower you with the strategies and skills to challenges that demand innovation and succeed in the workplace. motivation. Our Executive Programs The are Northern for leaders Sydney seeking Institute, to deepen part of TAFE their NSW, is understanding one of Australia s and leading skills providers around leading of vocational training change and at tertiary both a education. team and organisational level. Tap into our wealth of experience and resources as you join like-minded professionals in an innovative PROFESSIONAL SKILLS and pragmatic learning environment. Our Professional Skills courses target key performance areas to improve your productivity and add value to your business. COMPUTER SKILLS Stay connected with our suite of Microsoft training programs to enhance your computer skills. Tap into our wealth of experience and resources as you join like-minded professionals in an innovative and pragmatic learning environment. Thought Leaders Advantage (Product Code: 158-41001V01) Transform your expertise into thought leadership to enhance your profile and drive performance. Learn how to powerfully connect your ideas. Leave with ready-to-deploy commercial thinking and an understanding of how thought leadership can give your business the winning edge. Leading Change (Product Code: 158-41002V01) Change has changed! Understand the new paradigms of change and the skills and behaviours you need to succeed in 2015. Get into shape to lead. Learn how to stay resilient and motivate others over the long-term. Build your highperformance team and influence others to support you. Content Creation Workshop Blog or Die (Product Code: 158-41003V01) Sharing brilliant content with your customers and stakeholders is now a business imperative. Trouble is most of your experts don t know how. Learn how to create a continuous stream of high quality content that will help your customers and position you as a market leader. ABOUT MARK HODGSON $675 $1,750 $895 4 7 Mark comes from a corporate leadership background. He s worked in the UK, Central Europe, Russia and Australia and is an expert in change and leadership. Mark is a mentor in Thought Leaders, an organization committed to helping clever people leverage their expertise for greater commercial success. Strategy and Strategic Thinking (Product Code: 158-41004V01) The workshop commences with an introductory session on strategy and strategic thinking. Participants will explore strategy and the strategic thinking process; understand the language of strategy and learn the whole strategy model. Key outcomes» Learn how to create a strategic vision that will inspire and empower your team/organisation.» Learn how to produce strategic intelligence in order to analyze the current strategic position.» Discover how to develop compelling strategies that will achieve your vision and objectives. $895 7

Professional Skills Professional Skills BUSINESS SKILLS Personal Assistant Essentials All the key management skills to manage your time and communicate better to get more out of your day as a PA. Manage Meetings The latest tips and tools to give you that professional edge to prepare and manage effective meetings. Presentation Skills Confidently deliver successful presentations every time with this practical short Report Writing Your reports will be clear, comprehensive and yet concise on completion of this hands-on short course using Microsoft Office. Time Management Set goals and prioritise your time effectively after completing this relevant one-day Writing Effective Emails Learn to communicate your message every time with this essential business skills 25722 $830 25724 $550 7 25723 $440 7 25721 $310 7 25718 $240 4 25719 $220 4 Writing Skills for Business Industry-recognised techniques on planning, structure and writing style will be your strengths on completion of this 25720 $380 7 COMMUNICATION SKILLS Dealing with Difficult Situations Develop strong conflict resolution skills through practical knowledge and 25737 $300 7 application in this essential communication Negotiation Skills Manage conflict and collaboration for professional development as you master the skills to get to yes with this program for professionals. Conflict Resolution Apply successful conflict resolution processes and techniques in your personal and professional life following completion of this fundamental program. 25734 $310 7 25779 $350 4 MANAGEMENT AND LEADERSHIP Project Management Practitioner Learn the essential tools, processes and techniques that will help you succeed and formalise your knowledge and skills as a project management practitioner through this key Risk Management Learn how to design and use a risk matrix and how risk analysis processes are embedded in workplace WHS policies and procedures. Strategic Leadership Successful managers are strategic leaders. This course builds your skills to examine the characteristics of great leaders and the frameworks that help them succeed. Strategic Planning Plan, measure and forecast like an expert after this insightful one-day Team Building Measure, motivate and manage your team effectively after absorbing the easy-to-relate-to material in this insightful one-day Human Resources Fundamentals Improve your leadership capabilities or kick start your career in human resource management after mastering the essentials of HR functions and processes in this two-day Safe Work Practices Develop strategies for safe work practices and gain a working knowledge of the current Work Health & Safety (WHS) Act. 25805 $690 25785 $830 25786 $420 7 25787 $700 25788 $420 7 25733 $720 25732 $500 7 Change Management - Making the Transition Discover the essential principles and tools of how you can effectively lead change within your organisation. 25804 $370 7 Professional Development Short Programs

Professional Skills Professional Skills MANAGEMENT AND LEADERSHIP Coaching and Mentoring (CONTINUED) Learn practical strategies to motivate and engage employees at all levels with this dynamic and relevant Coaching and Mentoring 25789 $320 4 Develop High Performing teams Achieve results above and beyond normal expectations with this insightful and relevant course focusing on high performance teams. Giving and Receiving Feedback Give constructive feedback to grow and develop your team, regardless of their levels of experience and expertise. Leading Teams Learn practical tools to motivate and equip teams aligned with your business s vision and goals. Leading the Front Line Apply all the essentials to lead your team with confidence and achieve your organisational goals after attendance at this key Managing Team Budgets Become an expert in planning and monitoring your team or project budget with this practical one-day Performance Management Drive a high-performance culture that motivates employees and aligns to organisational goals in this leading-edge course on performance management. Project Management Fundamentals Master the terminology, processes and techniques of project management through this practical, hands-on 25790 $700 25791 $320 4 25780 $390 7 25781 $420 7 25782 $490 7 25783 $490 7 25784 $690 CUSTOMER SERVICE Building Client Relationships Transform your client interactions with useful techniques and strategies to build strong client relationships and repeat sales opportunities. Dealing with Difficult Customers (Behaviours and Complaints) Understand customer behaviours that lead to complaints and become an expert in developing solutions. Managing your Sales Team Harness the potential of your sales team with motivational and support strategies. Establish performance standard systems, plan objectives and drive your staff to success. Sales Essentials All the tools you need to know to manage your sales plan and performance are delivered in this practical one-day Sales Skills for Non Sales Managers Boost your sales skills and learn to analyse business and market trends to add value to your current role. 25774 $830 25776 $420 7 25771 $690 25772 $390 7 25773 $490 7 Professional Development Short Programs

Computer Skills Computer Skills MICROSOFT EXCEL Excel 2013/2010 Introduction Learn to create workbooks and undertake basic calculations in this essential introductory Excel 2013/2010 Intermediate Learn to manage data, advanced formatting plus charts and graphs. Excel 2013/2010 Advanced A one-day advanced course to help you master complex calculations, data analysis, linking and export. MICROSOFT PROJECT Project 2013/2010 Introduction Create tasks, set timeframes, manage resources and produce reports for your next project. Project 2013/2010 Intermediate Build on your general Microsoft Project skills to manage project timelines and unlock advanced functionality. Project 2013/2010 Advanced Improve your ability to manage complex projects by unlocking the advanced features in Microsoft Project. 25740 $380 7 25742 $380 7 25741 $380 7 25746 $380 7 25745 $380 7 25744 $380 7 MICROSOFT VISIO PROFESSIONAL Visio Professional 2013/2010 Introduction Learn to create basic flowcharts and diagrams in this hands-on one-day course for professionals. Visio Professional 2013/2010 Advanced Master technical layouts, workflow charts and fishbone diagrams. MICROSOFT WORD Word 2013/2010 Introduction Unlock the basic features of this powerful program through creating and editing documents, learning to format with tabs, indenting, line spacing, graphics and tables. 25746 $380 7 25747 $380 7 25750 $380 7 MICROSOFT WORD Word 2013/2010 Intermediate Learn to use borders, graphics and styles, format documents including headers and footers plus develop templates. This one day course will upgrade your existing skills. CONTINUED 25749 $380 7 Word 2013/2010 Advanced Create tables of contents, index, outline and track changes, insert endnotes, 25748 $570 footnotes and captions, plus learn to customise styles and develop macros. MICROSOFT OFFICE Office 2013 New Features Get ahead in your workplace by brushing up on Microsoft Office 2013 s latest features in Word, Excel, PowerPoint and Outlook. 25751 $380 7 MICROSOFT OUTLOOK Outlook 2013/2010 Advanced Maximise your skills by utilising the potential of Microsoft Outlook to manage your communications and workflows by learning the advanced features of this time management tool. 25752 $380 7 Outlook 2013/2010 Introduction Improve your efficiency and manage your mailbox in this introductory course using 25753 $380 7 the key features of Microsoft Outlook. POWERPOINT PowerPoint 2013/2010 Introduction Impress your colleagues through PowerPoint presentations. Learn the key skills of this powerful program in just one day. 25739 $380 7 PowerPoint 2013/2010 Advanced Deliver persuasive and professional presentations every time after mastering PowerPoint s potential in this advanced one-day 25738 $380 7 Professional Development Short Programs

Call 131 674 Visit nsi.edu.au/professional Speak to one of our Business Capability Specialists about how we can assist you in achieving your business goals by tailoring a training package to meet your needs. Courses and their availabilities are subject to change based on sufficient demand and resources. Call us on 131 674 to make sure your chosen course is running at the location desired. Information correct as of March 2015. RTO Provider Number 90011 / CRICOS Provider Code 00591E / 150031 MAR 2015