How to Register for Training We have created a Training Console to help you manage your Tenable training from the Tenable Support Portal. You will be able to enroll in On Demand Training Course(s) or Certification exam(s) directly from the Training Console. You will need to retrieve the On Demand Training or Certification Activation URL that you should have received with your purchase. Create Your Training Console Click on the provided URL to create your account. If the link does not work, please cut and paste the entire URL into your browser. Click on Click Here to Start.
Note: Tenable recently updated the training activation process to better provide support to students. After you activate the training class/certification, you will need to enroll in the class/certification using the Training Console, which is available in the Tenable Support Portal. If you do not already have a Tenable Support Portal account (this is not the same as a Tenable Store account, which is for purchasing only and not providing support services), click on New Customer. Fill in the requested information with a valid corporate email address that will be used for the login to the Tenable Support Portal. Note: Only Work Email Addresses are Accepted No Free or ISP Email Addresses. 2
If you already have an account on the Tenable Support Portal, you still need to click on the URL to add the Training Console with your existing account by selecting Existing Customer. You will need to provide your Registered Email Address, Tenable Support Portal Password, and Customer ID, which can be found at the upper left corner when logged in to the Tenable Support Portal, and then click on Search to view the registered contact(s) list for your customer ID. From the provided list, select the register contact that will participate in the class/certification, and then click on Submit. 3
Sign into your account on the Tenable Support Portal to access your Training Console, which can be directly accessed by clicking Tenable Support Portal to access the Training Console or here: https://support.tenable.com/. Enrolling a Student in On Demand Class or Certification Exam Click on Training Console from the main page of your Tenable Support Portal. 4
Click on Enroll in Course next to the specific training part number. Note: Click on More Info for course overview. You will have the ability to choose Option 1: Enroll Student Directly in Course or Option 2: Send Activation Link to Student for Self-Enrollment. Note: This is not restricted to work only email addresses. Option 1: Enroll Student Directly in Course: Enter student information (this can be for yourself or you can enroll someone else in your organization), and then select Enroll Student Directly in Course. Each new student will receive an enrollment confirmation and a second email that contains the username, temporary password, and link to the elearning Portal. Existing students will simply receive the enrollment email. 5
Directly enrolling in a course will move the course from Unused Courses to Activated Courses status. Option 2: Send Activation Link to Student for Self-Enrollment (this will send a Student URL): Enter student information, and then select Send Activation Link to Student for Self Enrollment. The student will receive an email that contains the activation link that is the Student URL for the course. The student will then have the ability to self-enroll for the course when ready. Please note this course must be registered within 6 months of purchase and completed within 90 days of registration. 6
This process will move the course from Unused Courses to Pending Courses. Once the student enrolls in the course, it will be moved to Activated Courses status. Create your elearning Portal Account Note: this is only for a Student URL. Click on the URL provided to create your account. If the link does not work, please cut and paste the entire URL into your browser. You will need to choose New Customer or Existing Support Customer. If you do not already have a Tenable Support Portal account (this is not the same as a Tenable Store account, which is for purchasing only and not providing support services), click on New Customer. 7
Enter the name and email address for the student(s) that will attend the On Demand training Course or Certification Exam. Review the information and click on Yes if it is correct. Each new student will receive an email that contains the username, temporary password, and link to the elearning Portal. The Student will receive a second email confirming enrollment in the course. If the student already has an elearning account, they will simply receive the enrollment email. If you already have an account on the Tenable Support Portal, click on Existing Support Customer. You will need to provide your Registered Email Address, Tenable Support Portal Password, and Customer ID. The Customer ID can be located at the upper left corner of the Tenable Support Portal (https://support.tenable.com/). 8
Existing Support Customers will be provided a list of registered contacts from which you can select student(s) that will be registered for the On Demand Training course or Certification Exam. Once the correct registered contact is selected, click on the right directional arrow to add the contact to the course. Review the information and click on Yes if it is correct. Each new student will receive an email that contains the username, temporary password, and link to the elearning Portal. The Student will receive a second email confirming enrollment in the course. If the student already has an elearning account, they will simply receive the enrollment email. 9
Each new student will receive an email that contains the username, temporary password, and link to the elearning Portal. The Student will receive a second email confirming enrollment in the course. If the student already has an elearning account, they will simply receive the enrollment email. Once the student is registered, the student can create an account and log in to their elearning Portal account to access their On Demand Training Course or Certification Exam: http://elearn.tenable.com/moodle/. There are prerequisite software requirements depending on the specific course. To review those requirements please go to the following link: http://static.tenable.com/training/tenable_student_training_guide.pdf More information about Tenable Product Training can be found here: http://www.tenable.com/training-certification http://static.tenable.com/prod_docs/training_services_agreement.pdf If you experience any problems with the registration process or have support related questions, please contact training@tenable.com. About Tenable Network Security Tenable Network Security provides continuous network monitoring to identify vulnerabilities, reduce risk, and ensure compliance. Our family of products includes SecurityCenter Continuous View, which provides the most comprehensive and integrated view of network health, and Nessus, the global standard in detecting and assessing network data. Tenable is relied upon by more than 24,000 organizations, including the entire U.S. Department of Defense and many of the world s largest companies and governments. We offer customers peace of mind thanks to the largest install base, the best expertise, and the ability to identify their biggest threats and enable them to respond quickly. For more information, please visit tenable.com. 10