ThinkStation User Guide

ThinkStation User Guide

Note Before using this information and the product it supports, be sure to read and understand the ThinkStation Safety and Warranty Guide that came with this product and Appendix C, Notices, on page 61. Third Edition (May 2010) Copyright Lenoo 2009, 2010. LENOVO products, data, computer software, and serices hae been deeloped exclusiely at priate expense and are sold to goernmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or serices are deliered pursuant a General Serices Administration GSA contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Contents Introduction............. Chapter 1. Important safety information 1 Chapter 2. Arranging your workspace.. 3 Comfort................ 3 Glare and lighting............ 3 Air circulation.............. 4 Electrical outlets and cable lengths....... 4 Chapter 3. Setting up your computer.. 5 Connecting your computer......... 5 Turning on computer power......... 12 Finishing the software installation....... 12 Completing important tasks......... 12 Updating your operating system....... 13 Installing other operating systems....... 13 Updating your antiirus software....... 13 Shutting down the computer........ 13 Installing external options......... 13 Installing the computer on a rack shelf..... 14 Features............... 14 Specifications.............. 17 Chapter 4. Software oeriew..... 19 Software proided with your Windows operating system................ 19 Software proided by Lenoo....... 19 Lenoo ThinkVantage Toolbox....... 20 PC-Doctor for Rescue and Recoery..... 20 Adobe Reader............ 20 Chapter 5. Using the Setup Utility... 21 Starting the Setup Utility program....... 21 Viewing and changing settings........ 21 Using passwords............ 21 Password considerations......... 22 User Password............ 22 Administrator Password......... 22 Setting, changing, and deleting a password... 22 Enabling or disabling a deice........ 23 Selecting a startup deice.......... 23 Selecting a temporary startup deice..... 23 Selecting or changing the startup deice sequence 24 Adanced settings............ 24 Exiting from the Setup Utility program..... 24 Chapter 6. Installing hard disk dries and configuring RAID........ 25 Installing SATA hard disk dries and configuring RAID................ 25 Installing SATA hard disk dries...... 25 Configuring the system BIOS to enable SATA RAID functionality........... 25 Creating RAID olumes......... 26 Deleting RAID olumes......... 26 Installing SAS hard disk dries and configuring RAID................ 27 Installing SAS hard disk dries....... 27 Entering the Marell BIOS Setup to configure SAS RAID.............. 27 Configuring the Marell BIOS Setup to enable SAS RAID 0, 1, or 5 functionality...... 27 Configuring the Marell BIOS Setup to set an optional hot spare hard disk drie...... 28 Configuring the Marell BIOS Setup to delete an optional hot spare hard disk drie...... 28 Configuring the Marell BIOS Setup to delete an array............... 28 Chapter 7. Updating system programs 31 Using system programs.......... 31 Updating (flashing) the BIOS from a disc.... 31 Updating (flashing) the BIOS from your operating system................ 32 Recoering from a POST/BIOS update failure... 32 Chapter 8. Troubleshooting and diagnostics............. 35 Basic troubleshooting........... 35 Diagnostic programs........... 36 Lenoo ThinkVantage Toolbox....... 37 PC-Doctor for Rescue and Recoery..... 37 PC-Doctor for DOS........... 37 Cleaning an optical mouse......... 38 Chapter 9. Recoery information... 39 Creating and using recoery media...... 39 Creating recoery media......... 39 Using recoery media.......... 40 Performing backup and recoery operations... 40 Performing a backup operation....... 41 Performing a recoery operation...... 41 Using the Rescue and Recoery workspace.... 42 Creating and using rescue media....... 43 Creating rescue media.......... 43 Using rescue media........... 44 Creating and using a recoery repair diskette... 44 Creating a recoery repair diskette..... 44 Using a recoery repair diskette...... 45 Installing or reinstalling deice driers..... 45 Setting a rescue deice in the startup sequence.. 46 Soling recoery problems......... 46 Chapter 10. Getting information, help, and serice............. 47 Information resources........... 47 Online Books folder.......... 47 Copyright Lenoo 2009, 2010 iii

Lenoo ThinkVantage Tools........ 47 Lenoo Welcome........... 47 Safety and Warranty.......... 48 Lenoo Web site (http://www.lenoo.com)... 48 Help and serice............ 48 Using the documentation and diagnostic programs.............. 48 Calling for serice........... 48 Using other serices.......... 49 Purchasing additional serices....... 50 Appendix A. Manual modem commands............. 51 Basic AT commands........... 51 Extended AT commands.......... 53 MNP/V.42/V.42bis/V.44 commands...... 54 Fax Class 1 commands.......... 55 Fax Class 2 commands.......... 55 Voice commands............. 56 Appendix B. System memory speed.. 59 Appendix C. Notices......... 61 Teleision output notice.......... 62 European conformance CE mark....... 62 Trademarks.............. 62 Index............... 63 i User Guide

Introduction This ThinkStation User Guide contains the following information: Chapter 1, Important safety information, on page 1 proides information about where to find safety information for this product. Chapter 2, Arranging your workspace, on page 3 proides information about setting up your computer for comfort and the impact of light sources, air circulation, and electrical outlets. Chapter 3, Setting up your computer, on page 5 proides information about setting up your computer, and also installing the operating system and other software. Chapter 4, Software oeriew, on page 19 proides information on the operating system and software applications that might be preloaded on your computer. Chapter 5, Using the Setup Utility, on page 21 proides instructions on how to iew and change the configuration settings of your computer. Chapter 7, Updating system programs, on page 31 proides information about updating POST/BIOS and how to recoer from a POST/BIOS update failure. Chapter 8, Troubleshooting and diagnostics, on page 35 proides information about basic troubleshooting and diagnostic tools for your computer. Chapter 9, Recoery information, on page 39 proides instructions on how to use the ThinkVantage Rescue and Recoery program to create product recoery discs, back up data, recoer software, and restore the entire contents of your hard disk drie to a preiously saed state. Chapter 10, Getting information, help, and serice, on page 47 proides information about the wide ariety of helpful resources aailable from Lenoo. Appendix A, Manual modem commands, on page 51 proides commands for manually programming your modem. Appendix B, System memory speed, on page 59 proides information on the supported system memory speed for your computer model. Appendix C, Notices, on page 61 proides notices and trademark information. Copyright Lenoo 2009, 2010

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Chapter 1. Important safety information CAUTION: Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the ThinkStation Safety and Warranty Guide that you receied with this product for the latest safety information. Reading and understanding this safety information reduces the risk of personal injury and or damage to your product. If you no longer hae a copy of the ThinkStation Safety and Warranty Guide, you can obtain a Portable Document Format (PDF) ersion from the Lenoo Support Web site at: http://www.lenoo.com/support Copyright Lenoo 2009, 2010 1

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Chapter 2. Arranging your workspace To get the most from your computer, arrange both the equipment you use and your work area to suit your needs and the kind of work you do. Your comfort is of foremost importance, but light sources, air circulation, and the location of electrical outlets can also affect the way you arrange your workspace. Comfort Although no single working position is ideal for eeryone, here are a few guidelines to help you find a position that suits you best. Sitting in the same position for a long time can cause fatigue. The backrest and seat of your chair should adjust independently and proide good support. The seat should hae a cured front to reliee pressure on the thighs. Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or on a footrest. When using the keyboard, keep your forearms parallel to the floor and your wrists in a comfortable position. Use a light touch on the keyboard and your hands and fingers relaxed. Change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard feet. Viewing Distance Lower Back Support Seat Height Glare and lighting Adjust the monitor so the top of the screen is at, or slightly below, eye leel. Place the monitor at a comfortable iewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can iew it without haing to twist your body. Also, position other equipment you use regularly, such as the telephone or a mouse, within easy reach. Position the monitor to minimize glare and reflections from oerhead lights, windows, and other light sources. Reflected light from shiny surfaces can cause annoying reflections on your monitor screen. Place the monitor at right angles to windows and other light sources, when possible. Reduce oerhead lighting, if necessary, by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or blinds to block the sunlight. You can adjust the brightness and contrast controls on the monitor as the room lighting changes throughout the day. Copyright Lenoo 2009, 2010 3

Where it is impossible to aoid reflections or to adjust the lighting, an antiglare filter placed oer the screen might be helpful. Howeer, these filters might affect the clarity of the image on the screen; try them only after you hae exhausted other methods of reducing glare. Dust buildup compounds problems associated with glare. Remember to clean your monitor screen periodically using a soft cloth as directed in your monitor documentation. Air circulation Your computer and monitor produce heat. The computer has a fan that pulls in fresh air and forces out hot air. The monitor lets hot air escape through ents. Blocking the air ents can cause oerheating, which might result in a malfunction or damage. Place the computer and monitor so that nothing blocks the air ents; usually, 51 mm (2 inches) of air space is sufficient. Also, make sure the ented air is not blowing on people. Electrical outlets and cable lengths The location of electrical outlets, the length of power cords and cables that connect to the monitor, printer, and other deices might determine the final placement of your computer. When arranging your workspace: Aoid the use of extension cords. When possible, plug the computer power cord directly into an electrical outlet. Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally. For more information about power cords, refer to the ThinkStation Safety and Warranty Guide that came with your computer. 4 User Guide

Chapter 3. Setting up your computer Connecting your computer Be sure to read and understand the ThinkStation Safety and Warranty Guide before you set up your computer. Reading and understanding the safety information reduces the risk of personal injury and or damage to your product. Set up your computer in the best possible work area that suits your needs and the kind of work you do. For more information, see Chapter 2, Arranging your workspace, on page 3. Use the following information when connecting your computer. Look for the small connector icons on the back of your computer. Match the connectors to the icons. If your computer cables and connector panel hae color-coded connectors, match the color of the cable end with the color of the connector. For example, match a blue cable end with a blue connector or a red cable end with a red connector. Notes: 1. Depending on your model type, your computer might not hae all the connectors that are described in this section. 2. Your computer automatically detects the oltage and sets the power supply to the correct setting. To connect your computer, do the following: 1. Connect the Uniersal Serial Bus (USB) keyboard cable to the USB connector. Note: Some models will hae keyboards with a fingerprint reader. Copyright Lenoo 2009, 2010 5

2. Connect the USB mouse cable to the USB connector. 3. Connect the monitor cable to the monitor connector. Note: Depending on your model type, your computer might come with a Low Force Helix (LFH) connector on the rear panel, which enables you to connect up to four monitors. The standard LFH connector has two breakout Video Graphics Array (VGA) cables or Digital Video Interface (DVI) cables. This solution proides you with flexibility for a ariety of monitor configurations. To use the LFH connector, your computer must hae a graphics card with multi-monitor capabilities. Connect the breakout cables to the LFH connector as shown, then connect the VGA or DVI cables to the breakout cables. 6 User Guide

4. If you hae a modem, connect the modem using the following information. PHONE PHONE PHONE LINE PHONE LINE LINE LINE 1 This illustration shows the two connectors on the back of the computer that are needed to set up your modem. 2 In the United States and other countries or regions that use the RJ-11 telephone outlet, attach one end of the telephone cable to the telephone and the other end to the telephone connector on the back of the computer. Attach one end of the modem cable to the modem connector on the back of the computer and the other end to the telephone outlet. 3 In countries or regions that do not use RJ-11 telephone outlets, a splitter or conerter is required to attach the cables to the telephone outlet, as shown at the top of the illustration. You can also use the splitter or conerter without the telephone, as shown at the bottom of the illustration. Chapter 3. Setting up your computer 7

8 User Guide 5. If you hae audio deices, attach them using the following instructions. For more information about speakers, see step 6 and step 7 on page 10.

1 Audio line-in connector Used to receie audio signals from an external audio deice, such as a stereo system. When you attach an external audio deice to your computer, connect the cable to the audio line-out connector of the deice and the audio line-in connector of the computer. 2 Audio line-out connector (front speaker connector) Used to send audio signals from the computer to external audio deices, such as powered stereo speakers (speakers with built-in amplifiers), multimedia keyboards, or the audio line-in connector on a stereo system or other external recording deices. When used with 5.1 or 7.1 surround speakers, this connector should be attached to the front left and right speakers. 3 Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech-recognition software. 4 Headphone connector Used to attach headphones to your computer when you want to listen to music or other sounds without disturbing anyone. This connector might be located on the front of the computer. 5 Audio line-out connector (subwoofer/center speaker connector) When used with 5.1 or 7.1 surround speakers, this connector should be attached to the center speaker and subwoofer. 6 Audio line-out connector (rear speaker connector) When used with 5.1 or 7.1 surround speakers, this connector should be attached to the rear left and right speakers. 7 Audio line-out connector (side speaker connector) When used with 7.1 surround speakers, this connector should be attached to the side left and right speakers. 8 Optical SPDIF (Sony Philips Digital Interconnect Format) in connector Used to receie 5.1 digital audio signals from an external deice, such as a receier or other multimedia deices, through a TOSLINK (ToshibaLink) optical cable. 9 Optical SPDIF out connector Used to send 5.1 digital audio signals from a computer to an external deice, such as an amplifier or a receier, through a TOSLINK optical cable. Chapter 3. Setting up your computer 9

6. If you hae powered speakers with an ac power adapter: F_LR a. Connect the cable that runs between the speakers, if necessary. On some speakers, this cable is permanently attached. b. Connect the ac power adapter cable to the speaker. c. Connect the speakers to the computer. d. Connect the ac power adapter to the ac power source. 7. If you hae unpowered speakers with no ac power adapter: F_LR a. Connect the cable that runs between the speakers, if necessary. On some speakers, this cable is permanently attached. b. Connect the speakers to the computer. 10 User Guide

1394 1394 8. Connect any additional deices that you hae. Your computer might not hae all the connectors that are shown. 1 USB connector Used to attach a deice that requires a Uniersal Serial Bus (USB) connector, such as a USB keyboard, a USB mouse, a USB scanner, or a USB printer. If you hae more than 10 USB deices, you can purchase a USB hub, which you can use to connect additional USB deices. 2 Serial port Used to attach an external modem, a serial printer, or other deices that use a 9-pin serial port. 3 Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable. 4 IEEE 1394 connector (optional) Used to send and receie IEEE 1394 signals between the computer and other compliant deices, such as a ideo camera or an external storage drie. This connector is sometimes called Firewire. 5 esata connector Use this External Serial Adanced Technology Attachment (esata) connector to attach an external hard disk drie. Chapter 3. Setting up your computer 11

9. Connect the power cords to properly grounded electrical outlets. Turning on computer power Turn on the monitor and other external deices first, and then turn on the computer. When the power-on self-test (POST) is finished, the logo window closes. If your computer has preinstalled software, the software installation program starts. If you experience any problems during startup, refer to Chapter 10, Getting information, help, and serice, on page 47. You can get additional help and information by telephone through the Customer Support Center. For the latest Serice and Support worldwide telephone list, go to: http://www.lenoo.com/support Finishing the software installation Important Be sure to read and understand the license agreements carefully before using the programs on this computer. These agreements detail your rights, obligations, and warranties for the software programs on this computer. By using these programs, you accept the terms of the agreements. If you do not accept the agreements, do not use the programs. Instead, promptly return the entire computer for a full refund. Completing important tasks The first time you start your computer, follow the instructions on the screen to complete the software installation. If you do not complete the software installation the first time the computer is turned on, unpredictable results might occur. Note: Some models might hae a multilingual ersion of Microsoft Windows operating system preinstalled. If your computer has the multilingual ersion, you will be prompted to choose a language during the installation process. After installation, the language ersion can be changed through the Windows Control Panel. After you hae set up your computer, perform the following tasks, which could sae you time and trouble in the future: Create a diagnostic CD/DVD image or rescue medium. Diagnostic programs are used to test hardware components of your computer and report operating-system-controlled settings that can cause hardware failures. Making a 12 User Guide

diagnostic CD/DVD image or rescue medium beforehand assures that you will be able to run diagnostics if the Rescue and Recoery workspace becomes inaccessible. See PC-Doctor for DOS on page 37 and Creating and using rescue media on page 43 for more information. Record your computer machine type, model, and serial number. If you need serice or technical support, you will probably be asked for this information. For further information, refer to the safety and warranty information that is proided with your computer. Updating your operating system Microsoft makes updates aailable for arious operating systems through the Microsoft Windows Update Web site. The Web site automatically determines what Windows updates are aailable for your specific computer and lists those updates only. Updates could include security fixes, new ersions of Windows components (such as media player), fixes to other portions of the Windows operating system, or enhancements. Installing other operating systems If you want to install your own operating system rather than the operating system preinstalled, follow the instructions that come with your operating system discs or diskettes. Remember to install all deice driers after you hae installed the operating system. You can find the deice driers together with the installation instructions for ThinkStation at: http://www.lenoo.com/support Updating your antiirus software Shutting down the computer Installing external options Your computer comes with antiirus software that you can use to detect and eliminate iruses. Lenoo proides a full ersion of antiirus software on your hard disk drie with a free 30-day subscription. After 30 days, you must renew the license to continue receiing the antiirus program updates. When you turn off your computer, always follow the shutdown procedure for your operating system. This preents the loss of unsaed data or damage to your software programs. To shut down the Microsoft Windows 7 operating system, open the Start menu from the Windows desktop and click Shut down. To shut down the Microsoft Windows Vista operating system, open the Start menu from the Windows desktop, moe the cursor to the arrow next to the lock workstation button, and select Shut Down. To shut down the Microsoft Windows XP operating system, open the Start menu from the Windows desktop and click Shut Down. Then, select Shut down from the drop-down list box and click OK. For information about installing external options for your computer, refer to Installing external options in the ThinkStation Hardware Installation and Replacement Guide. Chapter 3. Setting up your computer 13

Installing the computer on a rack shelf Features Your ThinkStation computer can be used on a rack shelf. When installing the computer on a rack shelf, make sure to leae at least a 12.70 cm (5 inches) space between the front edge of the rack shelf and your computer for fire protection. This section proides an oeriew of the computer features. System information The following information coers a ariety of models. For information for your specific model, use the Setup Utility. See Chapter 5, Using the Setup Utility, on page 21. Microprocessor Intel Xeon dual-core processor Intel Xeon Quad Core processor Intel Xeon six-core processor Internal cache (size aries by model type) Memory Supports up to six DDR3 ECC UDIMMs (double data rate 3 error correction code unbuffered dual inline memory modules) Note: The Intel Xeon microprocessor families compatible with this ThinkStation computer feature an integrated memory controller, which proides the microprocessor with direct access to the system memory. Because of this design, the system memory speed will be determined by a number of factors, including the microprocessor model and the type, speed, size (capacity), and number of DIMMs installed. Refer to Appendix B, System memory speed, on page 59 for the information on the supported system memory speed for your own computer model. Internal dries 3.5-inch standard half-high diskette drie (optional) Card reader (optional) Serial Adanced Technology Attachment (SATA) internal hard disk drie or Serial attached SCSI (SAS) internal hard disk drie Optical drie Video subsystem Graphics card (aries by model type) Audio subsystem Integrated high-definition (HD) audio Headphone connector and microphone connector on the front panel Eight audio connectors on the rear panel (audio line-in connector, audio line-out front speaker connector, microphone connector, audio line-out subwoofer/center 14 User Guide

speaker connector, audio line-out rear speaker connector, audio line-out side speaker connector, optical SPDIF in connector, and optical SPDIF out connector) Internal speaker Connectiity Two 10/100/1000 Mbps integrated Ethernet connectors Peripheral Component Interconnect (PCI) V.90 Data/Fax modem (some models) System management features Ability to store POST hardware test results Alert Standard Format (ASF) 2.0 Automatic power-on startup Preboot Execution Enironment (PXE) Remote Administration System Management (SM) Basic Input/Output System (BIOS) and SM software Wake on LAN Wake on Ring (in the Setup Utility program, this feature is called Serial Port Ring Detect for an external modem) Input/Output (I/O) features 9-pin serial port Eight audio connectors on the rear panel (audio line-in connector, audio line-out front speaker connector, microphone connector, audio line-out subwoofer/center speaker connector, audio line-out rear speaker connector, audio line-out side speaker connector, optical SPDIF in connector, and optical SPDIF out connector) Eight rear and two front USB connectors esata connector One Ethernet connector Two rear IEEE 1394 connectors (optional) Two audio connectors on the front panel (microphone connector and headphone connector) VGA or DVI monitor connector (requires ideo card) Expansion Two optical drie bays One drie bay for either a 3.5-inch diskette drie or a card reader One 32-bit PCI card slot One PCI Express x1 card slot One PCI Express x4 card slot (mechanical x16) Two PCI Express 2.0 x16 card slots Three hard disk drie bays Power 625-watt auto-sensing power supply Automatic 50/60 Hz input frequency switching Adanced Configuration and Power Interface (ACPI) support Security features Chapter 3. Setting up your computer 15

Coer presence switch (also called intrusion switch, some models) Keyboard with fingerprint reader (some models) Support for the addition of an integrated cable lock (Kensington lock) Serial port and parallel port I/O control Startup sequence control Startup without diskette drie, keyboard, or mouse Support to enable or disable a deice Trusted Platform Module (TPM) User and administrator passwords for BIOS access Software programs, preinstalled Your computer might come with preinstalled software programs. If it does, an operating system, deice driers to support built-in features, and other support programs are included. For more information, see Chapter 4, Software oeriew, on page 19. Operating system, preinstalled Microsoft Windows 7 Microsoft Windows Vista Microsoft Windows XP Professional (preinstalled through downgrade rights in Windows 7 Professional, Windows 7 Ultimate, Windows Vista Business, or Windows Vista Ultimate) Operating systems, certified or tested for compatibility 1 (aries by model type) Linux 1. The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenoo as compatible with your computer following the publication of this booklet. Corrections and additions to this list are subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system endor. 16 User Guide

Specifications This section lists the physical specifications for your ThinkStation computer. Dimensions Width: 175 mm (6.9 inches) Height: 478 mm (18.8 inches) floor to top of handle Depth: 460 mm (18.1 inches) Weight Maximum configuration: 16.33 kg (36 lbs) Dimensions rack mounted: Width: 427 mm (16.8 inches) Height: 210 mm (8.0 inches) Depth: 579 mm (22.8 inches) Enironment Air temperature: Operating at 0-3000ft(914.4 m): 10 to 35 C (50 to 95 F) Non-operating: -10 to 60 C (14 to 140 F) Humidity: Operating: 10% to 80% Non-operating: 10% to 90% Transit: 10% to 90% Maximum altitude: 7 000 ft (2 133.6 m) Electrical input Input oltage: Range 100 V - 240 V Input kiloolt-amperes (kva) (approximate) Minimum configuration as shipped: 0.17 kva Maximum configuration: 0.8 kva Chapter 3. Setting up your computer 17

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Chapter 4. Software oeriew The ThinkStation computer comes with a preinstalled operating system and seeral preloaded applications. The applications can be specified by the customer. Software proided with your Windows operating system This section describes the Windows applications proided with your product. Software proided by Lenoo The following software programs are proided by Lenoo to help you improe productiity and reduce the cost associated with maintaining your computer. Software programs proided with your computer might ary depending on your model type and preinstalled operating system. Lenoo ThinkVantage Tools The Lenoo ThinkVantage Tools program guides you to a host of information sources and proides easy access to arious tools to help you work more easily and securely. For more information, see Lenoo ThinkVantage Tools on page 47. Note: The Lenoo ThinkVantage Tools program is only aailable on computers preinstalled with Windows 7 from Lenoo. Product Recoery The Product Recoery program enables you to restore the contents of the hard disk drie to the factory default settings. ThinkVantage Rescue and Recoery The ThinkVantage Rescue and Recoery program (RnR) is a one button recoery and restore solution that includes a set of self-recoery tools to help you diagnose computer problems, get help, and recoer from system crashes quickly, een if the primary operating system does not start. Fingerprint software The integrated fingerprint reader proided on some keyboards enables you to enroll your fingerprint and associate it with your power-on password, hard disk drie password, and Windows password. As a result, fingerprint authentication can replace passwords and enable simple and secure user access. A fingerprint reader keyboard is aailable with select computers or can be purchased for computers that support this option. Note: The following software programs are supported on your ThinkStation computer. You can find detailed information and download the software programs from the Lenoo Support Web site at: http://www.lenoo.com/support ThinkVantage Productiity Center ThinkVantage Client Security Solution (CSS) ThinkVantage System Update (TVSU) Copyright Lenoo 2009, 2010 19

Lenoo ThinkVantage Toolbox The Lenoo ThinkVantage Toolbox program helps you maintain your computer, improe computing security, diagnose computer problems, get familiar with the innoatie technologies proided by Lenoo, and get more information about your computer. See Lenoo ThinkVantage Toolbox on page 37 for detailed information. PC-Doctor for Rescue and Recoery The PC-Doctor for Rescue and Recoery diagnostic program is preinstalled on your hard disk drie. It is part of the Rescue and Recoery workspace on each Lenoo computer to diagnose hardware problems and report operating-systemcontrolled settings that can cause hardware failures. Use the PC-Doctor for Rescue and Recoery if you are unable to start the Windows operating system. See PC-Doctor for Rescue and Recoery on page 37 for more information. Adobe Reader The Adobe Reader is a tool used to iew, print, and search PDF documents. 20 User Guide

Chapter 5. Using the Setup Utility The Setup Utility program is used to iew and change the configuration settings of your computer, regardless of which operating system you are using. Howeer, the operating-system settings might oerride any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Make sure your computer is turned off. 2. Repeatedly press and release the F1 key when turning on the computer. When you hear multiple beeps or see a logo screen, release the F1 key. Note: If a user password or an administrator password has been set, the Setup Utility program menu is not displayed until you type the correct password. For more information, see Using passwords. The Setup Utility program might start automatically when POST detects that hardware has been remoed or new hardware has been installed in your computer. Viewing and changing settings Using passwords The Setup Utility program menu lists items that identify system configuration topics. To iew or change settings, see Starting the Setup Utility program. When working with the Setup Utility program menu, you must use the keyboard. The keys used to perform arious tasks are displayed at the bottom of each screen. By using the Setup Utility program, you can set passwords to preent unauthorized access to your computer and data. See Starting the Setup Utility program. The following types of passwords are aailable: User Password Administrator Password You do not hae to set any passwords to use your computer. Howeer, using passwords improes computing security. If you decide to set any passwords, read the following sections. Copyright Lenoo 2009, 2010 21

Password considerations A password can be any combination of up to 12 alphabetic and numeric characters (a-z and 0-9). For security reasons, it is recommended to use a strong password that cannot be easily compromised. To set a strong password, use the following guidelines: Hae at least eight characters in length Contain at least one alphabetic character and one numeric character Setup Utility program and hard disk drie passwords are not case sensitie Not be your name or your user name Not be a common word or a common name Be significantly different from your preious passwords User Password When a User Password is set, the computer cannot be used until a alid password is typed from the keyboard. Administrator Password Setting an Administrator Password deters unauthorized users from changing configuration settings. If you are responsible for maintaining the settings of seeral computers, you might want to set an Administrator Password. After you set an Administrator Password, a password prompt is displayed each time you try to access the Setup Utility program. If both the user and administrator passwords are set, you can type either password. Howeer, to change any configuration settings, you must use your administrator password. Setting, changing, and deleting a password To set, change, or delete a password, do the following: 1. Start the Setup Utility program. See Starting the Setup Utility program on page 21. 2. From the Setup Utility program main menu, select Security Set Passwords. 3. Follow the instructions displayed on the right side of the screen to set, change, or delete the password you want. Note: A password can be any combination of up to 12 (1 to 12) alphabetic and numeric characters. For more information, see Password considerations. 22 User Guide

Enabling or disabling a deice You can enable or disable user access to a deice. ICH SATA Controller Marell SATA/SAS Controller Legacy diskette A When this feature is set to Disabled, any optical dries or esata deices are disabled and will not be displayed in the system configuration. When this feature is set to Disabled, all internal hard disk dries are disabled and will not be displayed in the system configuration. When disabling this feature, make sure your system has an alternate boot method, such as LAN PXE boot, or a bootable floppy diskette, memory key, or optical disc. When this feature is set to Disabled, the diskette drie cannot be accessed. Selecting a startup deice To set the ICH SATA Controller or Marell SATA/SAS Controller, do the following: 1. Start the Setup Utility program. See Starting the Setup Utility program on page 21. 2. Depending on which deice you want to set, select either Deices SAS/SATA Drie Setup ICH SATA Controller or Deices SAS/SATA Drie Setup Marell SATA/SAS Controller from the Setup Utility program menu. 3. Select the desired settings and press Enter. 4. Return to the Setup Utility program menu and select Exit Sae and exit the Setup Utility. Note: If you do not want to sae the settings, select Exit the Setup Utility without saing. To set the Legacy diskette A, do the following: 1. Start the Setup Utility program. See Starting the Setup Utility program on page 21. 2. From the Setup Utility program menu, select Deices Legacy diskette A. 3. Select the desired settings and press Enter. 4. Return to the Setup Utility program menu and select Exit Sae and exit the Setup Utility. Note: If you do not want to sae the settings, select Exit the Setup Utility without saing. If your computer does not start up from a deice such as the disc, diskette, or hard disk drie as expected, do one of the following to select the startup deice you want. Selecting a temporary startup deice Use this procedure to start up from any startup deice. Note: Not all discs, hard disk dries, and diskettes are bootable. 1. Turn off your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Startup Deice Menu displays, release the F12 key. Chapter 5. Using the Setup Utility 23

3. Select the desired startup deice from the Startup Deice Menu and press Enter to begin. Note: Selecting a startup deice from the Startup Deice Menu does not permanently change the startup sequence. Selecting or changing the startup deice sequence To iew or permanently change the configured startup deice sequence, do the following: Adanced settings 1. Start the Setup Utility program. See Starting the Setup Utility program on page 21. 2. Select Startup Startup Sequence. See the information displayed on the right side of the screen. 3. Select the deices for the Primary Startup Sequence, the Automatic Startup Sequence, and the Error Startup Sequence. 4. Select Exit from the Setup Utility menu and then Sae Settings or Sae and exit the Setup Utility. If you hae changed these settings and want to return to the default settings, select Load Default Settings on the Exit menu. On some computer models, the Adanced settings menu includes a setting to enable or disable HyperThreading. This feature works only with HyperThreading-aware operating systems, such as Windows 7 and Windows Vista. The default setting for HyperThreading is enabled. Howeer, if you are not using a HyperThreading-aware operating system and you select Set Defaults for HyperThreading, your computer performance might be degraded. Therefore, you should always set HyperThreading to Disabled unless you are sure your operating system supports HyperThreading. Exiting from the Setup Utility program After you finish iewing or changing settings, press Esc to return to the Setup Utility program menu (you might hae to press Esc seeral times). If you want to sae the new settings, select Sae Settings or Sae and exit the Setup Utility. Otherwise, your changes will not be saed. 24 User Guide

Chapter 6. Installing hard disk dries and configuring RAID This chapter contains information about installing hard disk dries and configuring Redundant Array of Independent Disks (RAID) for this product. Note: The information about configuring RAID in this chapter is applicable only for a Windows enironment. For information about configuring RAID in a Linux enironment, contact your Linux software proider. Installing SATA hard disk dries and configuring RAID This section contains information about the required number of SATA hard disk dries for the supported leel of RAID and SATA RAID configuration. Installing SATA hard disk dries Your computer must hae the minimum number of SATA hard disk dries installed for the supported leel of RAID below: RAID Leel 0 Striped disk array Two hard disk dries minimum Better performance without fault tolerance RAID Leel 1 Mirrored disk array Two hard disk dries minimum Improed read performance and 100% redundancy RAID Leel 5 Block-leel striped disk array with distributed parity Three hard disk dries minimum Data striped at the byte leel Stripe error correction information Better performance and fault tolerance To install a new SATA hard disk drie, refer to the installation procedure in Replacing a hard disk drie in the ThinkStation Hardware Installation and Replacement Guide. Configuring the system BIOS to enable SATA RAID functionality This section describes how to configure the system BIOS to enable SATA RAID functionality. Note: Use the arrow keys on the keyboard to make selections. 1. Press F1 to enter the system BIOS setup. See Starting the Setup Utility program on page 21. 2. Select Deices IDE Dries Setup and press Enter. 3. Select SATA RAID Enable and press Enter. 4. Select Enabled and press Enter. 5. Press F10 to sae the new settings and exit. Copyright Lenoo 2009, 2010 25

Creating RAID olumes This section describes how to use the Intel Matrix Storage Manager option ROM configuration utility to create RAID olumes. 1. Press Ctrl+I when prompted to enter the Intel Matrix Storage Manager option ROM configuration utility. Note: To make enough physical hard disk dries aailable to create a RAID olume. 2. Use the up and down arrow keys to select Create RAID Volume and press Enter. 3. Type a proper RAID Volume name in the Name field and press Tab. 4. Use the arrow keys to select a RAID leel in the RAID Leel field and press Tab. 5. If appropriate, use the arrow keys to select a Stripe Size in the Stripe Size field and press Tab. 6. Type a olume size in the Capacity field and press Tab. 7. Press Enter to initiate olume creation. 8. When prompted, press Y to accept the warning message and create the olume. 9. Return to step 2 to create additional RAID olumes, or select Exit and press Enter. 10. Press Y when prompted to confirm the exit. Deleting RAID olumes This section describes how to use the Intel Matrix Storage Manager option ROM configuration utility to delete RAID olumes. 1. Press Ctrl+I when prompted to enter the Intel Matrix Storage Manager option ROM configuration utility. 2. Use the up and down arrow keys to select Delete RAID Volume and press Enter. 3. Use the arrow keys to select the RAID olume to be deleted and press Delete. 4. When prompted, press Y to confirm the deletion of the selected RAID olume. Deleting a RAID olume will reset the hard disk dries to non-raid. 5. After deleting a RAID olume, you can: Return to step 2 to delete additional RAID olumes. See Creating RAID olumes for RAID olume creation. Use the up and down arrow keys to select Exit and press Enter. Use the up and down arrow keys to select Reset Disks to Non-RAID and press Enter. a. Use the arrow keys and the space key to mark indiidual physical hard disk dries to be reset, and then press Enter to complete the selection. b. When prompted, press Y to confirm the reset action. c. After completing the Reset Disks to Non-RAID function, you can: Return to step 2 to delete additional RAID olumes. See Creating RAID olumes for RAID olume creation. Use the up and down arrow keys to select Exit and press Enter. 26 User Guide

Installing SAS hard disk dries and configuring RAID This section contains information about the required number of SAS hard disk dries for the supported leel of RAID and SAS RAID configuration. Installing SAS hard disk dries Your computer must hae the minimum number of SAS hard disk dries installed for the supported leel of RAID below: RAID Leel 0 Striped disk array Two hard disk dries minimum Better performance without fault tolerance RAID Leel 1 Mirrored disk array Two hard disk dries minimum Improed read performance and 100% redundancy RAID Leel 5 Block-leel striped disk array with distributed parity Three hard disk dries minimum Data striped at the byte leel Stripe error correction information Better performance and fault tolerance To install a new SAS hard disk drie, refer to the installation procedure in Replacing a hard disk drie in the ThinkStation Hardware Installation and Replacement Guide. Entering the Marell BIOS Setup to configure SAS RAID This section describes how to enter the Marell BIOS Setup to configure SAS RAID. 1. Your computer must hae a Marell SAS adapter card (Marell SAS controller) installed to configure SAS RAID. For installing or replacing a Marell SAS adapter card, refer to Replacing an adapter card in the ThinkStation Hardware Installation and Replacement Guide. 2. Turn on the computer after you hae installed the required number of SAS hard disk dries and the Marell SAS adapter card. 3. Press Ctrl+M when prompted to enter the Marell BIOS Setup to configure SAS RAID. Configuring the Marell BIOS Setup to enable SAS RAID 0, 1, or 5 functionality To enable SAS RAID 0, 1, or 5 functionality, use the Marell BIOS Setup configuration utility as the SAS configuration utility. This utility assumes that the system has the required number of hard disk dries. 1. Turn on your computer and press Ctrl+M when prompted to enter the Marell BIOS Setup. 2. On the Marell BIOS Setup screen, use the arrow keys to select RAID Config and press Enter. The RAID Config menu opens. 3. From the RAID Config menu, select Create array. 4. Use the arrow keys and the Enter key to select each free hard disk drie that you want to include in the array. 5. Select Next and press Enter. Chapter 6. Installing hard disk dries and configuring RAID 27

6. From the Create array menu, select RAID leel and press Enter. Note: Only the alid RAID leels will be actie. 7. Select the SAS RAID leel you want (RAID 0, RAID 1, orraid 5) and press Enter. 8. From the Stripe size menu, you can change the stripe size or keep it as default. 9. Type a proper array name in the Array name field. 10. Select Next and press Enter. When prompted, press Y to complete the array creation and RAID configuration. Configuring the Marell BIOS Setup to set an optional hot spare hard disk drie To configure the Marell BIOS Setup to set an optional hot spare hard disk drie: 1. Turn on your computer and press Ctrl+M when prompted to enter the Marell BIOS Setup. 2. On the Marell BIOS Setup screen, use the arrow keys to select RAID Config and press Enter. The RAID Config menu opens. 3. From the RAID Config menu, select Spare Management. 4. Use the arrow keys to select the hard disk drie you want to set as an optional hot spare hard disk drie. 5. Use the arrow keys to select Next and press Enter. 6. Press Y when prompted to set the optional hot spare hard disk drie. Configuring the Marell BIOS Setup to delete an optional hot spare hard disk drie To configure the Marell BIOS Setup to delete an optional hot spare hard disk drie: 1. Turn on your computer and press Ctrl+M when prompted to enter the Marell BIOS Setup. 2. On the Marell BIOS Setup screen, use the arrow keys to select RAID Config and press Enter. The RAID Config menu opens. 3. From the RAID Config menu, select Spare Management. 4. Use the arrow keys to select the optional hot spare hard disk drie you want to delete. 5. Use the arrow keys to select Next and press Enter. 6. Press Y when prompted to delete the optional hot spare hard disk drie. Configuring the Marell BIOS Setup to delete an array To configure the Marell BIOS Setup to delete an array: 1. Turn on your computer and press Ctrl+M when prompted to enter the Marell BIOS Setup. 2. On the Marell BIOS Setup screen, use the arrow keys to select RAID Config and press Enter. The RAID Config menu opens. 3. From the RAID Config menu, select Delete array. 4. Use the arrow keys and the Enter key to select the array you want to delete from the list. 5. Use the arrow keys to select Next and press Enter. 28 User Guide

6. Press Y when prompted to complete the deletion. Chapter 6. Installing hard disk dries and configuring RAID 29

30 User Guide

Chapter 7. Updating system programs Using system programs This chapter contains information about updating POST/BIOS and how to recoer from a POST/BIOS update failure. System programs are the basic layer of software built into your computer. System programs include the POST, the BIOS, and the Setup Utility program. The POST is a set of tests and procedures that are performed each time you turn on your computer. The BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the computer hardware can execute. You can use the Setup Utility program to iew or change the configuration settings of your computer. See Chapter 5, Using the Setup Utility, on page 21 for detailed information. Your computer system board has a module called electrically erasable programmable read-only memory (EEPROM, also referred to as flash memory). You can easily update the POST, the BIOS, and the Setup Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenoo might make changes and enhancements to the POST and BIOS. When updates are released, they are aailable as downloadable files on the Lenoo Web site at http://www.lenoo.com. Instructions for using the POST/BIOS updates are aailable in a TXT file that is included with the update files. For most models, you can download either an update program to create a system-program-update (flash) disc or an update program that can be run from the operating system. Note: You can download a self-starting bootable CD/DVD image (known as an ISO image) of the diagnostics program to support computers without a diskette drie. Go to: http://www.lenoo.com Updating (flashing) the BIOS from a disc This section proides instructions on how to update (flash) the BIOS from a disc. System program updates are aailable at: http://www.lenoo.com/support To update (flash) the BIOS from a disc: 1. Make sure the optical drie you want to use is set as the first boot deice in the startup deice sequence. See Selecting or changing the startup deice sequence on page 24. 2. Make sure the computer is turned on. Insert the disc into the optical drie. 3. Turn off the computer and back on again. The update begins. 4. When prompted to change the serial number, press N. Note: If you want to change the serial number, press Y when prompted. Type in the serial number and then press Enter. 5. When prompted to change the machine type/model, press N. Copyright Lenoo 2009, 2010 31

Note: If you want to change the machine type/model, press Y when prompted. Type in the machine type/model and then press Enter. 6. Follow the instructions on the screen to complete the update. Updating (flashing) the BIOS from your operating system Note: Because Lenoo makes constant improements to the Web site, the Web page content is subject to change without notice, including the links referenced in the following procedure. 1. Go to http://www.lenoo.com/support. 2. Do the following to locate the downloadable files for your machine type: a. In the Enter a product number field, type your machine type and click Go. b. Click Downloads and driers. c. Select BIOS in the Refine results field to easily locate all the BIOS related links. d. Click the BIOS update link. e. Click the TXT file that contains the instructions for updating (flashing) BIOS from your operating system. 3. Print these instructions. This is ery important because they are not on the screen after the download begins. 4. Follow the printed instructions to download, extract, and install the update. Recoering from a POST/BIOS update failure If power to your computer is interrupted while the POST/BIOS is being updated (flash update), your computer might not restart correctly. If this happens, perform the following procedure commonly called Boot-block Recoery. 1. Turn off the computer and any attached deices, such as printers, monitors, and external dries. 2. Unplug all power cords from electrical outlets, and remoe the computer coer. Refer to Remoing the coer in the ThinkStation Hardware Installation and Replacement Guide. 3. Access the system board. Refer to Accessing system board components in the ThinkStation Hardware Installation and Replacement Guide. 4. Locate the Clear CMOS/Recoery jumper on the system board. Refer to Identifying parts on the system board in the ThinkStation Hardware Installation and Replacement Guide. 5. Remoe any cables that impede access to the Clear CMOS/Recoery jumper. 6. Moe the jumper from the standard position (pin 1 and pin 2) to pin 2 and pin 3. 7. Reconnect any cables that were disconnected. Refer to Completing the parts replacement in the ThinkStation Hardware Installation and Replacement Guide. 8. Close the computer coer and reconnect the power cords for the computer and monitor to electrical outlets. 9. Turn on the computer and the monitor. Insert the POST/BIOS update (flash) disc into the optical drie. 10. Turn the computer off and back on again. 11. The recoery session will take two to three minutes. During this time you will hear a series of beeps. After the update session is completed, there will be no 32 User Guide

ideo, the series of beeps will end, and the system will automatically turn off. Remoe the disc from the optical drie. 12. Repeat steps 2 through 5. 13. Replace the Clear CMOS/Recoery jumper to the standard position (pin 1 and pin 2). 14. Reconnect any cables that were disconnected. Refer to Completing the parts replacement in the ThinkStation Hardware Installation and Replacement Guide. 15. Close the computer coer and reconnect the power cords for the computer and monitor to electrical outlets. 16. Turn on the computer to restart the operating system. Chapter 7. Updating system programs 33

34 User Guide

Chapter 8. Troubleshooting and diagnostics Basic troubleshooting This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see Chapter 10, Getting information, help, and serice, on page 47 for additional troubleshooting resources. The following table proides information to help you troubleshoot your computer problem. Symptom The computer does not start when you press the power button. The monitor screen is blank. The keyboard does not work. The computer does not respond to the keyboard. Action Verify that: The power cord is plugged into the rear of the computer and into a working electrical outlet. If your computer has a secondary power switch on the back of the computer, make sure that it is switched on. The power indicator on the front of the computer is on. If you cannot correct the problem, hae the computer sericed. Refer to the safety and warranty information that is proided with your computer for a list of serice and support telephone numbers. Verify that: The monitor cable is securely attached to the rear of the monitor and to the rear of the computer. The monitor power cord is plugged into the monitor and into a working electrical outlet. The monitor is turned on and the brightness and contrast controls are set correctly. The monitor signal cable is securely connected to the monitor and to the monitor connector on the computer. If you cannot correct the problem, hae the computer sericed. Refer to the safety and warranty information that is proided with your computer for a list of serice and support telephone numbers. Verify that: The computer is turned on. The monitor is turned on and the brightness and contrast controls are set correctly. The keyboard is securely connected to the keyboard connector on the computer. No keys are stuck. If you cannot correct the problem, hae the computer sericed. Refer to the safety and warranty information that is proided with your computer for a list of serice and support telephone numbers. Copyright Lenoo 2009, 2010 35

Symptom The USB Keyboard does not work. Action Verify that: The computer is turned on. The keyboard is securely connected to a USB connector on the front or rear of the computer. No keys are stuck. If you cannot correct the problem, hae the computer sericed. Refer to the safety and warranty information that is proided with your computer for a list of serice and support telephone numbers. The mouse does not work. The computer does not respond to the mouse. Verify that: The computer is turned on. The mouse is securely connected to the mouse connector on the computer. The mouse is clean. Refer to Cleaning an optical mouse on page 38 for further information. If you cannot correct the problem, hae the computer sericed. Refer to the safety and warranty information that is proided with your computer for a list of serice and support telephone numbers. The operating system will not start. Verify that: There is no diskette in the diskette drie. The startup sequence includes the deice where the operating system resides. Usually, the operating system is on the hard disk drie. For more information, see Selecting a startup deice on page 23. If you cannot correct the problem, hae the computer sericed. Refer to the safety and warranty information that is proided with your computer for a list of serice and support telephone numbers. The computer beeps multiple times before the operating system starts. Verify that no keys are stuck down. If you cannot correct the problem, hae the computer sericed. Refer to the safety and warranty information that is proided with your computer for a list of serice and support telephone numbers. Diagnostic programs Diagnostic programs are used to test hardware components of your computer and report operating-system-controlled settings that can cause hardware failures. There are two programs preinstalled on your computer to help you diagnose computer problems: Lenoo ThinkVantage Toolbox (used when you are running the Windows operating system) PC-Doctor for Rescue and Recoery (used when your Windows operating system does not start) Notes: 1. You can also download the PC-Doctor for DOS diagnostic program from: http://www.lenoo.com/support See PC-Doctor for DOS on page 37 for detailed information. 2. If you are unable to isolate and repair the problem yourself after running the diagnostic programs, sae and print the log files created by the diagnostic programs. You will need the log files when you speak to a Lenoo technical support representatie. 36 User Guide

Lenoo ThinkVantage Toolbox The Lenoo ThinkVantage Toolbox program helps you maintain your computer, improe computing security, diagnose computer problems, get familiar with the innoatie technologies proided by Lenoo, and get more information about your computer. You can use the diagnostics feature of the Lenoo ThinkVantage Toolbox program to test deices, diagnose computer problems, create bootable diagnostic media, update system driers, and iew system information. To run the Lenoo ThinkVantage Toolbox program on the Windows 7 operating system, click Start All Programs Lenoo ThinkVantage Tools System Health and Diagnostics. Follow the instructions on the screen. To run the Lenoo ThinkVantage Toolbox program on the Windows Vista operating system or the Windows XP operating system, click Start All Programs ThinkVantage Lenoo ThinkVantage Toolbox. Follow the instructions on the screen. For additional information about running the Lenoo ThinkVantage Toolbox program, refer to the Lenoo ThinkVantage Toolbox help system. PC-Doctor for Rescue and Recoery The PC-Doctor for Rescue and Recoery diagnostic program is part of the Rescue and Recoery workspace on each Lenoo computer. Use the PC-Doctor for Rescue and Recoery if you are unable to start the Windows operating system. To run the PC-Doctor for Rescue and Recoery from the Rescue and Recoery workspace, do the following: 1. Turn off the computer. 2. Repeatedly press and release the F11 key when turning on the computer. When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recoery workspace opens after a short delay. 3. From the Rescue and Recoery workspace, select Launch adanced Rescue and Recoery Diagnose hardware. The PC-Doctor for Rescue and Recoery diagnostic program opens. 4. Select the diagnostic test you want to run. Then, follow the instructions on the screen. For additional information about running the PC-Doctor for Rescue and Recoery, refer to the PC-Doctor for Rescue and Recoery help system. Note: If you encounter failures that preent you from gaining access to the Rescue and Recoery workspace, you can run the PC-Doctor for Rescue and Recoery diagnostic program after using a rescue medium to recoer the computer from failures and gaining access to the Rescue and Recoery workspace. See Creating and using rescue media on page 43. PC-Doctor for DOS You can also download the latest ersion of the PC-Doctor for DOS diagnostic program from: http://www.lenoo.com/support The PC-Doctor for DOS diagnostic program runs independently of the Windows operating system. Use the PC-Doctor for DOS if you are unable to start the Windows operating system or if the two diagnostic programs preinstalled on your computer hae not been successful in isolating a possible problem. You can run the PC-Doctor for DOS from a diagnostic disc that you created. Chapter 8. Troubleshooting and diagnostics 37

Cleaning an optical mouse Creating a diagnostic disc This section proides instructions on how to create a diagnostic disc. To create a diagnostic disc, do the following: 1. Download a self-starting bootable CD/DVD image (known as an ISO image) of the diagnostic program from: http://www.lenoo.com/support 2. Use any CD/DVD burning software to create a diagnostic disc with the ISO image. Running the diagnostic program from a diagnostic disc This section proides instructions on how to run the diagnostic program from a diagnostic disc that you created. To run the diagnostic program from a diagnostic disc that you created, do the following: 1. Make sure the optical drie you want to use is set as the first boot deice in the startup deice sequence. See Selecting a startup deice on page 23. 2. Make sure the computer is turned on and then insert the disc into the optical drie. The diagnostic program opens. Note: You can insert the disc into the optical drie when you are setting the startup deice sequence. Howeer, if you insert the disc into the optical drie when you hae already entered the operating system, you need to restart the computer to access the diagnostic program. 3. Follow the instructions on the screen to select the diagnostic test you want to run. Note: For additional help, press the F1 key. 4. Remoe the diagnostic disc from the optical drie when you complete the diagnostic process. This section proides instructions on how to clean an optical mouse. An optical mouse uses a LED and an optical sensor to naigate the pointer. If the pointer on the screen does not moe smoothly with the optical mouse, you might need to clean the mouse. To clean an optical mouse, do the following: 1. Turn off your computer. 2. Disconnect the mouse cable from the computer. 3. Turn the mouse upside down to check the lens. a. If there is a smudge on the lens, gently clean the area with a plain cotton-tipped swab. b. If there is debris in the lens, gently blow the debris away from the area. 4. Check the surface on which you are using the mouse. If you hae a ery intricate picture or pattern beneath the mouse, it may be difficult for the digital signal processor (DSP) to determine changes in the mouse position. 5. Reconnect the mouse cable to the computer. 6. Turn your computer back on. 38 User Guide

Chapter 9. Recoery information This chapter will help you get familiar with recoery solutions proided by Lenoo. This chapter explains when and how to use the following recoery methods: Creating and using recoery media Performing backup and recoery operations Using the Rescue and Recoery workspace Creating and using rescue media Creating and using a recoery repair diskette Installing or reinstalling deice driers Setting a rescue deice in the startup sequence Soling recoery problems Notes: 1. There are a ariety of methods to choose from when considering how to recoer in the eent of a software- or hardware-related problem. Some methods ary depending on the type of your operating system. 2. The product on the recoery media may be used only for the following purposes: Restore the product preinstalled on your computer Reinstall the product Modify the product using the Additional Files Creating and using recoery media Recoery media enable you to restore the hard disk drie to the factory default settings. Recoery media are useful if you transfer the computer to another area, sell the computer, recycle the computer, or put the computer in an operational state after all other methods of recoery hae failed. As a precautionary measure, it is important to create recoery media as soon as possible. Note: The recoery operations you can perform using recoery media ary depending on the operating system from which they are created. Your Microsoft Windows license permits you to create only one data medium, so it is important that you store the created recoery medium in a safe place. Creating recoery media This section proides instructions on how to create recoery media on different operating systems. Note: On Windows 7, you can create recoery media using discs or external USB storage deices. On Windows Vista and Windows XP, you can create recoery media using discs only. To create recoery media on Windows 7, click Start All Programs Lenoo ThinkVantage Tools Factory Recoery Disks. Then, follow the instructions on the screen. Copyright Lenoo 2009, 2010 39

To create Product Recoery discs on Windows Vista, click Start All Programs ThinkVantage Create Product Recoery Media. Then, follow the instructions on the screen. To create Product Recoery discs on Windows XP, click Start All Programs ThinkVantage Create Recoery Media. Then, follow the instructions on the screen. Using recoery media This section proides instructions on how to use recoery media on different operating systems. To use recoery media on Windows 7 or Windows Vista, do the following: Attention: When you use recoery media to restore the computer to the factory default settings on Windows 7 or Windows Vista, all the files currently on the system drie or the hard disk drie will be deleted and replaced by the factory default settings. 1. Depending on the type of your recoery media, connect your boot medium (memory key or USB hard disk drie) to your computer, or insert the boot disc into your CD or DVD drie. 2. Restart your computer. 3. Repeatedly press and release the F12 key when turning on the computer. When the Startup Deice Menu window opens, release the F12 key. 4. Depending on the type of your recoery media, select the proper startup deice and press Enter. After a short delay, the Product Recoery program opens. 5. Follow the instructions on the screen. After restoring the computer to the factory default settings, you might hae to reinstall some software programs or deice driers. See Installing or reinstalling deice driers on page 45 for details. To use Product Recoery discs on Windows XP, do the following: Attention: When you use Product Recoery discs to restore the computer to the factory default settings on Windows XP, all the files currently on the hard disk drie will be deleted and replaced by the factory default settings. During the restore process, you will be gien the option to sae one or more files currently on the hard disk drie to other media before the data is deleted. 1. Insert the boot disc into your CD or DVD drie. 2. Restart your computer. 3. Repeatedly press and release the F12 key when turning on the computer. When the Startup Deice Menu window opens, release the F12 key. 4. Select the CD or DVD drie as the startup deice and press Enter. After a short delay, the Rescue and Recoery workspace opens. 5. From the Rescue and Recoery menu, click Restore your system. 6. Follow the instructions on the screen. Performing backup and recoery operations 40 User Guide The Rescue and Recoery program enables you to back up all your hard disk drie contents including the operating system, data files, software programs, and personal settings. You can designate where the Rescue and Recoery program stores the backup: On a protected area of your hard disk drie On a secondary hard disk drie installed in your computer

On an attached external USB hard disk drie On a network drie On recordable CDs or DVDs (a recordable CD or DVD drie is required for this option) After you hae backed up the contents on the hard disk drie, you can restore the complete contents of the hard disk drie, restore only the selected files, or restore only the Windows operating system and applications. Performing a backup operation This section proides instructions on how to perform a backup operation using the Rescue and Recoery program on different operating systems. To perform a backup operation using the Rescue and Recoery program on Windows 7, do the following: 1. From the Windows desktop, click Start All Programs Lenoo ThinkVantage Tools Enhanced Backup and Restore. The Rescue and Recoery program opens. 2. From the Rescue and Recoery main window, click the Launch adanced Rescue and Recoery arrow. 3. Click Back up your hard drie and select backup operation options. Follow the instructions on the screen. To perform a backup operation using the Rescue and Recoery program on Windows Vista or Windows XP, do the following: 1. From the Windows desktop, click Start All Programs ThinkVantage Rescue and Recoery. The Rescue and Recoery program opens. 2. From the Rescue and Recoery main window, click Launch adanced Rescue and Recoery Back up your hard drie, and select backup operation options. 3. Follow the instructions on the screen. Performing a recoery operation This section proides instructions on how to perform a recoery operation using the Rescue and Recoery program on different operating systems. To perform a recoery operation using the Rescue and Recoery program on Windows 7, do the following: 1. From the Windows desktop, click Start All Programs Lenoo ThinkVantage Tools Enhanced Backup and Restore. The Rescue and Recoery program opens. 2. From the Rescue and Recoery main window, click the Launch adanced Rescue and Recoery arrow. 3. Click the Restore your system from a backup icon. 4. Follow the instructions on the screen. To perform a recoery operation using the Rescue and Recoery program on Windows Vista or Windows XP, do the following: 1. From the Windows desktop, click Start All Programs ThinkVantage Rescue and Recoery. The Rescue and Recoery program opens. 2. From the Rescue and Recoery main window, click Launch adanced Rescue and Recoery. 3. Click the Restore your system from a backup icon. 4. Follow the instructions on the screen. Chapter 9. Recoery information 41

For more information about performing a recoery operation from the Rescue and Recoery workspace, see Using the Rescue and Recoery workspace. Using the Rescue and Recoery workspace 42 User Guide The Rescue and Recoery workspace resides in a protected, hidden area of your hard disk drie that operates independently from the Windows operating system. This enables you to perform recoery operations een if the Windows operating system cannot be started. You can perform the following recoery operations from the Rescue and Recoery workspace: Rescue files from your hard disk drie or from a backup The Rescue and Recoery workspace enables you to locate files on your hard disk drie and transfer them to a network drie or other recordable media, such as a USB deice, a disc, or a diskette. This solution is aailable, een if you did not back up your files or if changes were made to the files since your last backup operation. You can also rescue indiidual files from a Rescue and Recoery backup located on your local hard disk drie, a USB deice, or a network drie. Restore your hard disk drie from a Rescue and Recoery backup If you hae backed up your hard disk drie using the Rescue and Recoery program, you can restore the hard disk drie from a Rescue and Recoery backup, een if you cannot start the Windows operating system. Restore your hard disk drie to the factory default settings The Rescue and Recoery workspace enables you to restore the complete contents of your hard disk drie to the factory default settings. If you hae multiple partitions on your hard disk drie, you hae the option to restore the factory default settings to the C: partition and leae the other partitions intact. Because the Rescue and Recoery workspace operates independently from the Windows operating system, you can restore the factory default settings een if you cannot start the Windows operating system. Attention: If you restore the hard disk drie from a Rescue and Recoery backup or restore the hard disk drie to the factory default settings, all files on the primary hard disk drie partition (usually drie C:) will be deleted in the recoery process. If possible, make copies of important files. If you are unable to start the Windows operating system, you can use the Rescue files feature in the Rescue and Recoery workspace to copy files from your hard disk drie to other media. To start the Rescue and Recoery workspace, do the following: 1. Make sure the computer is turned off. 2. Repeatedly press and release the F11 key when turning on the computer. 3. When you hear beeps or see a logo screen, release the F11 key. 4. If you hae set a Rescue and Recoery password, type your password when prompted. The Rescue and Recoery workspace opens after a short delay. Note: If the Rescue and Recoery workspace fails to open, see Soling recoery problems on page 46. 5. Do one of the following: To rescue files from your hard disk drie or from a backup, click Rescue files and follow the instructions on the screen. To restore your hard disk drie from a Rescue and Recoery backup or to restore your hard disk drie to the factory default settings, click Restore your system and follow the instructions on the screen.

For more information about the features of the Rescue and Recoery workspace, click Help. Notes: 1. After restoring a hard disk drie to the factory default settings, you might hae to reinstall deice driers for some deices. See Installing or reinstalling deice driers on page 45. 2. Some computers come with Microsoft Office or Microsoft Works preinstalled. If you need to recoer or reinstall your Microsoft Office or Microsoft Works applications, you must use the Microsoft Office CD or Microsoft Works CD. These CDs are proided only with computers preinstalled with Microsoft Office or Microsoft Works. Creating and using rescue media With rescue media, such as a disc or a USB hard disk drie, you can recoer the computer from failures that preent you from gaining access to the Rescue and Recoery workspace on your hard disk drie. Notes: 1. The recoery operations you can perform using rescue media ary depending on the operating system. 2. The rescue discs can be started in any type of CD or DVD drie. 3. You can also run the PC-Doctor for Rescue and Recoery diagnostic program, after using a rescue medium to recoer the computer from failures and gaining access to the Rescue and Recoery workspace. Creating rescue media This section proides instructions on how to create rescue media on different operating systems. To create a rescue medium on Windows 7, do the following: 1. From the Windows desktop, click Start All Programs Lenoo ThinkVantage Tools Enhanced Backup and Restore. The Rescue and Recoery program opens. 2. From the Rescue and Recoery main window, click the Launch adanced Rescue and Recoery arrow. 3. Click the Create Rescue Media icon. The Create Rescue and Recoery Media window opens. 4. In the Rescue Media area, select the type of rescue media you want to create. You can create a rescue medium using a disc, a USB hard disk drie, or a secondary internal hard disk drie. 5. Click OK and follow the instructions on the screen. To create a rescue medium on Windows Vista or Windows XP, do the following: 1. From the Windows desktop, click Start All Programs ThinkVantage Create Recoery Media. The Create Rescue and Recoery Media window opens. 2. In the Rescue Media area, select the type of rescue media you want to create. You can create a rescue medium using a disc, a USB hard disk drie, or a secondary internal hard disk drie. 3. Click OK and follow the instructions on the screen. Chapter 9. Recoery information 43

Using rescue media This section proides instructions on how to use the rescue media you hae created. Note: Make sure your rescue deice (optical drie, USB deice, or the secondary internal hard disk drie) is set as the first boot deice in the startup deice sequence before doing this procedure. See Selecting a startup deice on page 23. To use the rescue medium you hae created, do one of the following: If you hae created the rescue medium using a disc, make sure that your computer is turned on and insert the rescue disc. Then, restart the computer. The rescue medium starts. If you hae created the rescue medium using a USB hard disk drie, attach the USB hard disk drie to one of the USB connectors on your computer. Then, turn on the computer. The rescue medium starts. If you hae created the rescue medium using a secondary internal hard disk drie, set the secondary internal hard disk drie as the first boot deice in the startup deice sequence. Then, the rescue medium starts. When the rescue medium starts, the Rescue and Recoery workspace opens. The help information for each feature is aailable from the Rescue and Recoery workspace. Follow the instructions to complete the recoery process. Creating and using a recoery repair diskette If you are unable to access the Rescue and Recoery workspace or the Windows enironment, use a recoery repair diskette to repair the Rescue and Recoery workspace or repair a file needed to enter the Windows enironment. It is important to create a recoery repair diskette as early as possible and store it in a safe place as a precautionary measure. Note: You need to hae a diskette drie for creating and using a recoery repair diskette. If you do not hae an internal diskette drie, you can use an external USB diskette drie. Creating a recoery repair diskette This section proides instructions on how to create a recoery repair diskette. To create a recoery repair diskette, do the following: 1. Turn on the computer, and make sure that your computer has Internet access. 2. Follow the instructions on the Web site at: http://www.lenoo.com/think/support/site.wss/document.do?lndocid=migr-54483 3. After the recoery repair diskette is created, take out the diskette from the diskette drie and label it Recoery Repair Diskette. Then, store it in a safe place for future use. 44 User Guide

Using a recoery repair diskette This section proides instructions on how to use a recoery repair diskette. To use the recoery repair diskette you created, do the following: 1. Turn off the computer. 2. Insert the recoery repair diskette into the diskette drie. 3. Turn on the computer and follow the instructions on the screen. Notes: 1. If the repair operation completes without any error, you will be able to access the Rescue and Recoery workspace by repeatedly pressing the F11 key while you restart your computer. When you hear beeps or see a logo screen, release the F11 key. You will also be able to access the Windows enironment after the repair operation completes. 2. If an error message appears during the repair operation and the repair operation cannot be completed, you might hae a problem with the partition that contains the Rescue and Recoery workspace. Use a rescue medium to access the Rescue and Recoery workspace. For information about creating and using rescue media, see Creating and using rescue media on page 43. Installing or reinstalling deice driers Before installing or reinstalling deice driers, make sure that you hae a preinstalled operating system and the documentation and software media for the deice. Deice driers for factory-installed deices are located on the computer hard disk drie (usually drie C:) in the SWTOOLS\DRIVERS folder. The latest deice driers for factory-installed deices are also aailable at http://www.lenoo.com/ support. Other deice driers are on the software media that come with indiidual deices. To install or reinstall a deice drier for a factory-installed deice, do the following: 1. Turn on the computer. 2. Use Windows Explorer or My Computer to display the directory structure of your hard disk drie. 3. Go to the C:\SWTOOLS directory. 4. Open the DRIVERS folder. Within the DRIVERS folder, there are seeral subfolders named for arious deices installed in your computer, such as AUDIO or VIDEO. 5. Open the appropriate deice subfolder. 6. Do one of the following: In the deice subfolder, look for a README.txt file or a file with the.txt extension. This file might be named after the operating system, such as WIN98.txt. The TXT file contains information about how to install the deice drier. Follow the instructions to complete the installation. If the deice subfolder contains a file with the.inf extension and you want to install the deice drier using the INF file, click Start Help and Support to enter the Windows Help and Support information system for the detailed information about how to install the deice drier. Chapter 9. Recoery information 45

In the deice subfolder, look for a SETUP.EXE file. Double-click the file and follow the instructions on the screen. Setting a rescue deice in the startup sequence Soling recoery problems Before you start the Rescue and Recoery program from an internal hard disk drie, a disc, a USB hard disk drie, or other external deices, you must first make sure that your rescue deice is set as the first boot deice in the startup deice sequence in the Setup Utility program. Refer to Selecting a startup deice on page 23 for detailed information about temporarily or permanently changing the startup sequence. Note: If you use an external deice, you must first turn off your computer before connecting the external deice. For more information on the Setup Utility program, see Chapter 5, Using the Setup Utility, on page 21. If you are unable to access the Rescue and Recoery workspace or the Windows enironment, do one of the following: Use a rescue medium to start the Rescue and Recoery workspace. See Creating and using rescue media on page 43. Use a recoery repair diskette to repair the Rescue and Recoery workspace or repair a file needed to enter the Windows enironment. See Creating and using a recoery repair diskette on page 44. Use a recoery medium if you want to restore the system drie or the hard disk drie to the factory default settings. See Creating and using recoery media on page 39. Note: If you are unable to access the Rescue and Recoery workspace or the Windows enironment from a rescue medium, a recoery repair diskette, or a recoery medium, you might not hae the rescue deice, diskette drie, or recoery deice set as the first boot deice in the startup deice sequence. For more information, see Setting a rescue deice in the startup sequence. It is important to create a rescue medium, a recoery repair diskette, and a recoery medium as early as possible and store them in a safe place. 46 User Guide

Chapter 10. Getting information, help, and serice Information resources This chapter contains information about help, serice, and technical assistance for products manufactured by Lenoo. This section describes how to access useful resources relating to your computing needs. Online Books folder The Online Books folder preinstalled on your computer contains the ThinkStation User Guide, which proides information about your computer to help you set up, use, and maintain your computer. It requires no Internet access to iew the publication. To iew the publications, click Start All Programs Online Books Online Books, then double-click the appropriate publication for your computer. The publications are also aailable on the Lenoo Support Web site at: http://www.lenoo.com/support Notes: 1. The publications are in Portable Document Format (PDF). To iew the publications, you need to hae the Adobe Reader preinstalled on your computer. If the Adobe Reader has not been installed on your computer, a message will appear when you attempt to iew the PDF file and you will be guided through the Adobe Reader installation. 2. The publications are aailable in other languages on the Lenoo Support Web site at: http://www.lenoo.com/support 3. If you want to install a different language ersion of the Adobe Reader rather than the ersion preinstalled on your computer, download the language ersion you want from the Adobe Web site at: http://www.adobe.com Lenoo ThinkVantage Tools The Lenoo ThinkVantage Tools program guides you to a host of information sources and proides easy access to arious tools to help you work more easily and securely. Note: The Lenoo ThinkVantage Tools program is only aailable on computers preinstalled with Windows 7 from Lenoo. To access the Lenoo ThinkVantage Tools program, click Start All Programs Lenoo ThinkVantage Tools. Lenoo Welcome The Lenoo Welcome program introduces some innoatie built-in features of Lenoo to you and guides you through some important setup tasks to help you make the most of your computer. Copyright Lenoo 2009, 2010 47

Note: The Lenoo Welcome program is only aailable on computers preinstalled with Windows 7 or Windows Vista from Lenoo. Safety and Warranty The ThinkStation Safety and Warranty Guide that is proided with your computer contains information on safety, warranty, and notices. Read and understand all safety information before using this product. Lenoo Web site (http://www.lenoo.com) The Lenoo Web site proides up-to-date information and serices to help you buy, upgrade, and maintain your computer. You can also do the following: Help and serice Shop for desktop and notebook computers, monitors, projectors, upgrades and accessories for your computer, and special offers. Purchase additional serices, such as support for hardware, operating systems, application programs, network setup and configuration, and custom installations. Purchase upgrades and extended hardware repair serices. Download the latest deice driers and software updates for your computer model. Access the online manuals for your products. Access the Lenoo Statement of Limited Warranty. Access troubleshooting and support information for your computer model and other supported products. Find the serice and support phone numbers for your country or region. Find a Serice Proider located near you. This section contains information about obtaining help and serice. Using the documentation and diagnostic programs If you experience a problem with your computer, see Chapter 8, Troubleshooting and diagnostics, on page 35. For information on additional resources to help you troubleshoot your computer problem, see Information resources on page 47. If you suspect a software problem, see the documentation that comes with the operating system or software program, including readme files and online help. Most computers come with a set of diagnostic programs that you can use to help you identify hardware problems. For instructions on using the diagnostic programs, see Diagnostic programs on page 36. You can get the latest technical information and download deice driers and updates from the Lenoo Support Web site at: http://www.lenoo.com/support Calling for serice During the warranty period you can get help and information by telephone through the Customer Support Center. 48 User Guide

The following serices are aailable during the warranty period: Problem determination - Trained serice personnel are aailable to assist you with determining a hardware problem and deciding what action is necessary to fix the problem. Hardware repair - If the problem is caused by hardware under warranty, trained serice personnel are aailable to proide the applicable leel of serice. Engineering Change management - There might be changes that are required after a product has been sold. Lenoo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware aailable. These items are not coered by the warranty. Replacement or use of parts not manufactured for or by Lenoo or non-warranted Lenoo parts Identification of software problem sources Configuration of BIOS as part of an installation or upgrade Changes, modifications, or upgrades to deice driers Installation and maintenance of network operating systems (NOS) Installation and maintenance of application programs Refer to the safety and warranty information that is proided with your computer for a complete explanation of warranty terms. You must retain your proof of purchase to obtain warranty serice. For a list of the Lenoo Support phone numbers for your country or region, go to http://www.lenoo.com/support and click Support phone list or refer to the ThinkStation Safety and Warranty Guide that is proided with your computer. Note: Phone numbers are subject to change without notice. If the number for your country or region is not proided, contact your Lenoo reseller or Lenoo marketing representatie. If possible, be at your computer when you call. Hae the following information aailable: Machine type and model Serial numbers of your hardware products Description of the problem Exact wording of any error messages Hardware and software configuration information Using other serices If you trael with your computer or relocate it to a country where your desktop or notebook computer machine type is sold, your computer might be eligible for International Warranty Serice, which automatically entitles you to obtain warranty serice throughout the warranty period. Serice will be performed by serice proiders authorized to perform warranty serice. Serice methods and procedures ary by country, and some serices might not be aailable in all countries. International Warranty Serice is deliered through the method of serice (such as depot, carry-in, or on-site serice) that is proided in the sericing country. Serice centers in certain countries might not be able to serice all models of a particular machine type. In some countries, fees and restrictions might apply at the time of serice. Chapter 10. Getting information, help, and serice 49

To determine whether your computer is eligible for International Warranty Serice and to iew a list of the countries where serice is aailable, go to http://www.lenoo.com/support, click Warranty, and follow the instructions on the screen. For technical assistance with the installation of or questions related to Serice Packs for your preinstalled Microsoft Windows product, refer to the Microsoft Product Support Serices Web site at http://support.microsoft.com/directory/, or you can contact the Customer Support Center. Some fees might apply. Purchasing additional serices During and after the warranty period, you can purchase additional serices, such as support for hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair serices; and custom installations. Serice aailability and serice name might ary by country or region. For more information about these serices, go to: http://www.lenoo.com 50 User Guide

Appendix A. Manual modem commands The following section lists commands for manually programming your modem. Commands are accepted by the modem while it is in Command Mode. Your modem is automatically in Command Mode until you dial a number and establish a connection. Commands can be sent to your modem from a PC running communication software or any other terminal deices. All commands sent to the modem must begin with AT and end with ENTER. All commands can be typed in either upper or lower case, but not mixed. To make the command line more readable, spaces can be inserted between commands. If you omit a parameter from a command that requires one, it is just like specifying a parameter of 0. Example: ATH [ENTER] Basic AT commands In the following listings, all default settings are printed in bold text. Command Function A Manually answer incoming call. A/ Repeat last command executed. Do not precede A/ with AT or follow with ENTER. D_ 0-9, A-D, # and * L last number redial P pulse dialing Note: Pulse dialing is not supported for Australia, New Zealand, Norway, and South Africa. T touch-tone dialing W wait for second dial tone, pause @ wait for fie seconds of silence! flash ; return to Command Mode after dialing DS=n Dial one of the four telephone numbers (n=0-3) stored in the modem non-olatile memory. E_ E0 Commands are not echoed E1 Commands are echoed +++ Escape Characters - Switch from Data Mode to Command Mode (T.I.E.S. Command) H_ H0 Force modem on-hook (hang up) Copyright Lenoo 2009, 2010 51

Command H1 Function Force modem off-hook (make busy) Note: H1 command is not supported for Italy I_ I0 Display product-identification code I1 Factory ROM checksum test I2 Internal memory test I3 Firmware ID I4 Resered ID L_ L0 Low speaker olume L1 Low speaker olume L2 Medium speaker olume L3 High speaker olume M_ M0 Internal speaker off M1 Internal speaker on until carrier detected M2 Internal speaker always on M3 Internal speaker on until carrier detected and off while dialing N_ Included for compatibility only, proides no effect O_ O0 Return to Data Mode O1 Return to Data Mode and initiate an equalizer retrain P Set Pulse dial as default Q_ Q0 Modem sends responses Sr? Read and display alue in register r. Sr=n Set register r to alue n (n = 0-255). T Set Tone Dial as default V_ V0 Numeric responses V1 Word responses W_ W0 Report DTE speed only W1 Report line speed, error correction protocol, and DTE speed. W2 Report DCE speed only X_ X0 Hayes Smartmodem 300 compatible responses/blind dialing. X1 Same as X0 plus all CONNECT responses/blind dialing X2 Same as X1 plus dial tone detection X3 Same as X1 plus busy detection/blind dialing X4 All responses and dial tone and busy signal detection Z_ Z0 Reset and retriee actie profile 0 Z1 Reset and retriee actie profile 1 52 User Guide

Extended AT commands Command Function &C_ &C0 Force Carrier Detect Signal High (ON) &C1 Turn on CD when remote carrier is present &D_ &D0 Modem ignores the DTR signal &D1 Modem returns to Command Mode after DTR toggle &D2 Modem hangs up, returns to the Command Mode after DTR toggle &D3 Resets modem after DTR toggle &F_ &F Recall factory default configuration &G_ &G0 Guard tone disabled &G1 Guard tone disabled &G2 1800 Hz guard tone &K_ &K0 Disable flow control &K3 Enable RTS/CTS hardware flow control &K4 Enable XON/XOFF software flow control &K5 Enable transparent XON/XOFF flow control &K6 Enable both RTS/CTS and XON/XOFF flow control &M_ &M0 Asynchronous operation &P_ &P0 US setting for off-hook-to-on-hook ratio &P1 UK and Hong Kong off-hook-to-on-hook ratio &P2 Same as &P0 setting but at 20 pulses per minute &P3 Same as &P1 setting but at 20 pulses per minute &R_ &R0 Resered &R1 CTS operates per flow control requirements &S_ &S0 Force DSR Signal High (ON) &S1 DSR off in command mode, on in online mode &T_ &T0 Ends test in progress &T1 Perform Local Analog Loopback Test &T3 Perform Local Digital Loopback Test &T4 Grant Remote Digital Loopback Test request by remote modem &T5 Deny Remote Digital Loopback Test request &T6 Perform a Remote Digital Loopback Test &T7 Perform a Remote Digital Loopback Test and Self-Test &T8 Perform Local Analog Loopback Test and Self-Test &V &V0 Displays Actie and Stored Profiles Appendix A. Manual modem commands 53

Command Function &V1 Display Last Connection Statistics &W_ &W0 Stores the actie profile as Profile 0 &W1 Stores the actie profile as Profile 1 %E_ %E0 Disable auto-retrain %E1 Enable auto-retrain +MS? Displays the current Select Modulation settings +MS=? Displays a list of supported Select Modulation options +MS=a,b,c,e,f Select modulation where: a=0, 1, 2, 3, 9, 10, 11, 12, 56, 64, 69; b=0-1; c=300-56000; d=300-56000; e=0-1; and f=0-1. A, b, c, d, e, f default=12, 1, 300, 56000, 0, 0. Parameter a specifies the modulation protocol desired where: 0=V.21, 1=V.22, 2=V.22bis, 3=V.23, 9=V.32, 10=V.32bis, 11=V.34, 12=V.90,K56Flex,V.34...,56=K 56Flex, V.90,V.34..., 64=Bell 103, and 69=Bell 212. Parameter b specifies automode operations where: 0=automode disabled, 1= automode enabled with V.8/V.32 Annex A. Parameter c specifies the minimum connection data rate (300-56000). Parameter d specifies the maximum connection rate (300-56000); Parameter e specifies the codec type (0= Law, and 1=A-Law). Parameter f specifies robbed bit signaling detection (0=detection disabled 1=detection enabled) MNP/V.42/V.42bis/V.44 commands Command Function %C_ %C0 Disable MNP Class 5 and V.42bis data compression %C1 Enable MNP Class 5 data compression only %C2 Enable V.42bis data compression only %C3 Enable MNP Class 5 and V.42bis data compression &Q_ &Q0 Direct data link only (same as \N1) &Q5 V.42 data link with fallback options &Q6 Normal data link only (same as \N0) +DS44=0, 0 Disable V.44 +DS44=3, 0 Enable V.44 +DS44? Current alues +DS44=? List of support alues 54 User Guide

Fax Class 1 commands +FAE=n +FCLASS=n +FRH=n +FRM=n +FRS=n +FTH=n +FTM=n +FTS=n Data/Fax Auto Answer Serice Class Receie data with HDLC framing Receie data Receie silence Transmit data with HDLC framing Transmit data Stop transmission and wait Fax Class 2 commands +FCLASS=n +FAA=n +FAXERR +FBOR +FBUF? +FCFR +FCLASS= +FCON +FCIG +FCIG: +FCR +FCR= +FCSI: +FDCC= +FDCS: +FDCS= +FDIS: +FDIS= +FDR +FDT= +FDTC: +FET: +FET=N +FHNG +FK +FLID= +FLPL +FMDL? +FMFR? Serices class. Adaptie answer. Fax error alue. Phase C data bit order. Buffer size (read only). Indicate confirmation to receie. Serice class. Facsimile connection response. Set the polled station identification. Report the polled station identification. Capability to receie. Capability to receie. Report the called station ID. DCE capabilities parameters. Report current session. Current session results. Report remote capabilities. Current sessions parameters. Begin or continue phase C receie data. Data transmission. Report the polled station capabilities. Post page message response. Transmit page punctuation. Call termination with status. Session termination. Local ID string. Document for polling. Identify model. Identify manufacturer. Appendix A. Manual modem commands 55

+FPHCTO +FPOLL +FPTS: +FPTS= +FREV? +FSPT +FTSI: Phase C time out. Indicates polling request. Page transfer status. Page transfer status. Identify reision. Enable polling. Report the transmit station ID. Voice commands #BDR #CID #CLS #MDL? #MFR? #REV? #TL #VBQ? #VBS #VBT #VCI? #VLS #VRA #VRN #VRX #VSDB #VSK #VSP #VSR #VSS #VTD #VTM #VTS #VTX Select Baud Rate Enable Caller ID detection and reporting format Select Data, Fax or Voice/Audio Identify Model Identify Manufacturer Identify Reision Leel Audio output transmit leel Query Buffer Size Bits per sample (ADPCM or PCM) Beep Tone Timer Identify Compression Method Voice line select Ringback goes away timer Ringback neer came timer Voice Receie Mode Silence deletion tuner Buffer skid setting Silence detection period Sampling rate selection Silence deletion tuner DTMF tone reporting capability Enable timing mark placement Generate tone signals Voice transmit mode 56 User Guide

Attention Switzerland User: If your Swisscom phone line does not hae Taxsignal switched OFF, modem function may be impaired. The impairment may be resoled by a filter with the following specifications: Telekom PTT SCR-BE Taximpulssperrfilter-12kHz PTT Art. 444.112.7 Bakom 93.0291.Z.N Appendix A. Manual modem commands 57

58 User Guide

Appendix B. System memory speed The Intel Xeon microprocessor families compatible with this ThinkStation computer feature an integrated memory controller, which proides the microprocessor with direct access to the system memory. Because of this design, the system memory speed will be determined by a number of factors, including the microprocessor model and the type, speed, size (capacity), and number of DIMMs installed. Refer to the following table for the information on the supported system memory speed for your own computer model. Table 1. System memory speed DIMM Type and Speed PC3-10600U PC3-8500U 1 GB, 2 GB, DIMM Size (Capacity) 1 GB, 2 GB, 4GB 4GB Number of DIMMs Installed 1to3 4to6 1to6 Microprocessor Model Intel Xeon E5502 Intel Xeon E5503 Intel Xeon E5504 Intel Xeon E5506 Intel Xeon E5507 Intel Xeon E5520 Intel Xeon E5530 Intel Xeon E5540 Intel Xeon E5620 Intel Xeon E5630 Intel Xeon E5640 Intel Xeon X5550 Intel Xeon X5560 Intel Xeon X5570 Intel Xeon X5650 Intel Xeon X5660 800 MHz 800 MHz 800 MHz 800 MHz 800 MHz 800 MHz 800 MHz 800 MHz 800 MHz 800 MHz 800 MHz 800 MHz 800 MHz 800 MHz 800 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1333 MHz 1066 MHz 1066 MHz 1333 MHz 1066 MHz 1066 MHz 1333 MHz 1066 MHz 1066 MHz 1333 MHz 1333 MHz 1066 MHz 1333 MHz 1333 MHz 1066 MHz Copyright Lenoo 2009, 2010 59

Table 1. System memory speed (continued) Intel Xeon X5667 Intel Xeon X5670 Intel Xeon X5677 Intel Xeon X5680 Intel Xeon W3503 Intel Xeon W3505 Intel Xeon W3520 Intel Xeon W3530 Intel Xeon W3540 Intel Xeon W3550 Intel Xeon W3565 Intel Xeon W3570 Intel Xeon W3580 Intel Xeon W3680 Intel Xeon W5580 Intel Xeon W5590 1333 MHz 1333 MHz 1066 MHz 1333 MHz 1333 MHz 1066 MHz 1333 MHz 1333 MHz 1066 MHz 1333 MHz 1333 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1066 MHz 1333 MHz 1066 MHz 1066 MHz 1333 MHz 1066 MHz 1066 MHz 1333 MHz 1333 MHz 1066 MHz 1333 MHz 1066 MHz 1066 MHz 1333 MHz 1066 MHz 1066 MHz 60 User Guide

Appendix C. Notices Lenoo may not offer the products, serices, or features discussed in this document in all countries. Consult your local Lenoo representatie for information on the products and serices currently aailable in your area. Any reference to a Lenoo product, program, or serice is not intended to state or imply that only that Lenoo product, program, or serice may be used. Any functionally equialent product, program, or serice that does not infringe any Lenoo intellectual property right may be used instead. Howeer, it is the user s responsibility to ealuate and erify the operation of any other product, program, or serice. Lenoo may hae patents or pending patent applications coering subject matter described in this document. The furnishing of this document does not gie you any license to these patents. You can send license inquiries, in writing, to: Lenoo (United States), Inc. 1009 Think Place - Building One Morrisille, NC 27560 U.S.A. Attention: Lenoo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenoo may make improements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenoo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenoo or third parties. All information contained in this document was obtained in specific enironments and is presented as an illustration. The result obtained in other operating enironments may ary. Lenoo may use or distribute any of the information you supply in any way it beliees appropriate without incurring any obligation to you. Any references in this publication to non-lenoo Web sites are proided for conenience only and do not in any manner sere as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenoo product, and use of those Web sites is at your own risk. Any performance data contained herein was determined in a controlled enironment. Therefore, the result obtained in other operating enironments may Copyright Lenoo 2009, 2010 61

Teleision output notice ary significantly. Some measurements may hae been made on deelopment-leel systems and there is no guarantee that these measurements will be the same on generally aailable systems. Furthermore, some measurements may hae been estimated through extrapolation. Actual results may ary. Users of this document should erify the applicable data for their specific enironment. The following notice applies to models that hae the factory-installed teleision-output feature. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macroision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macroision Corporation, and is intended for home and other limited iewing uses only unless otherwise authorized by Macroision Corporation. Reerse engineering or disassembly is prohibited. European conformance CE mark Trademarks The following terms are trademarks of Lenoo in the United States, other countries, or both: Lenoo The Lenoo logo Rescue and Recoery ThinkStation ThinkVantage Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies. Intel and Xeon are trademarks of Intel Corporation in the United States, other countries, or both. Linux is a trademark of Linus Toralds in the United States, other countries, or both. Other company, product, or serice names may be trademarks or serice marks of others. 62 User Guide

Index A administrator, password 22 adanced settings 24 antiirus software, updating 13 arranging workspace 3 AT commands basic 51 extended 53 audio subsystem 14 E electrical outlets 4 enabling, disabling deice 23 enironment, operating 17 Ethernet 15 exiting, Setup Utility 24 expansion adapters 15 external options, installing 13 B backup and recoery operations 40 basic, troubleshooting 35 BIOS, updating (flashing) 31, 32 boot-block recoery 32 C cable lengths 4 changing password 22 startup deice sequence 24 cleaning an optical mouse 38 comfort 3 commands basic AT 51 fax class 1 55 fax class 2 55 manual modem 51 MNP/V.42/V.42bis/V.44 54 oice 56 computer connecting your 5 setting up your 5 shutting down 13 connecting your computer 5 considerations, passwords 22 creating and using a recoery repair diskette 44 and using rescue media 43 creating and using recoery media 39 customer support center 48 D deleting password 22 deice driers installing 45 reinstalling 45 diagnostic CD/DVD image 12 diagnostics programs, using 48 diagnostics, troubleshooting 35 diskette, creating and using a recoery repair 44 documentation, using 48 F failure, recoering from POST/BIOS 32 fax class 1 commands 55 fax class 2 commands 55 features 14 flashing BIOS 31 G getting help 47 information 47 serice 47 glare, lighting 3 H help and serice 48 getting 47 I important safety information 1 information getting 47 important safety 1 resources 47 safety 48 warranty 48 Input/Output (I/O) features 15 installing deice driers 45 operating system 13 software 12 installing external options 13 installing, rack shelf 14 internal dries 14 introduction L Lenoo ThinkVantage Toolbox 37 Lenoo ThinkVantage Tools 47 lighting, glare 3 Copyright Lenoo 2009, 2010 63

M manual modem commands 51 media, creating and using recoery media 39 media, creating and using rescue 43 memory speed 59 MNP/V.42/V.42bis/V.44, commands 54 modem commands basic AT 51 Extended AT 53 fax class 1 55 fax class 2 55 manual 51 MNP/V.42/V.42bis/V.44 54 Voice 56 N notice, teleision output 62 notices 61 O Online Books folder 47 operating system installing 13 updating 13 operations, backup and recoery 40 optical mouse cleaning 38 outlets, electrical 4 oeriew, software 19 P password administrator 22 considerations 22 setting, changing, deleting 22 user 22 passwords, using 21 PC-Doctor for Rescue and Recoery 37 physical specifications 17 power Adanced Configuration and Power Interface (ACPI) support 15 features 15 turning off computer 13 turning on computer 12 power-on self-test (POST) 31 programs, updating system 31 purchasing additional serices 50 R rack shelf, installing 14 recoering from a POST/BIOS update failure 32 software 39 recoery boot-block 32 operations, backup and 40 problems, soling 46 recoery repair diskette, creating and using 44 recoery media, creating and using 39 reinstalling deice driers 45 Rescue and Recoery 39 workspace, Rescue and Recoery 42 Rescue and Recoery workspace 42 rescue deice, startup sequence 46 rescue media, creating and using 43 resources, information 47 S safety 1 safety information 48 security features 15 selecting start up deice 23 temporary startup deice 23 serice and help 48 customer support center 48 getting 47 serices other 49 purchasing additional 50 setting password 22 rescue deice 46 up your computer 5 settings adanced 24 changing 21 iewing 21 Setup Utility 21 Setup Utility program, starting 21 Setup Utility, exiting 24 software installing 12 oeriew 19 recoering 39 soling recoery problems 46 speed, memory 59 starting the Setup Utility program 21 startup deice 23 sequence, changing 24 temporary, selecting 23 system management 15 programs 31 T teleision output notice 62 temporary startup deice 23 trademarks 62 troubleshooting, basic 35 troubleshooting, diagnostics 35 turning on power 12 U updating (flashing) BIOS 31 antiirus software 13 operating system 13 system programs 31 64 User Guide

updating (flashing) BIOS 32 user, password 22 using diagnostic programs 48 documentation 48 other serices 49 passwords 21 recoery repair diskette, creating and using 44 rescue media, creating and 43 Setup Utility 21 V ideo subsystem 14 iewing and changing settings 21 oice, commands 56 W warranty information 48 workspace, arranging 3 workspace, backup and recoery 42 Index 65

66 User Guide

Part Number: 53Y4306 Printed in USA (1P) P/N: 53Y4306