6/4/14 Samson V.
1. Configure Outlook 2011 for Exchange Online Step 1 First we need to verify that your Office 2011 is up-to-date. Launch any Office 2011 product (Word, Excel, Outlook) and click on the Help menu. Then click on Check for Updates 2
Step 2 Click on the Check for updates button, download and install any available updates. Note: You will need to close out of any open Office applications and internet browsers. 3
Step 3 Open up Outlook and click on the Tools menu, then on Accounts. Step 4 On the left hand side of the Accounts page you will have a listing of the Accounts on your computer. 4
Note: If you had Outlook setup for an on-premises account then you will most likely need to remove the current account by clicking on the minus - symbol in the bottom left corner and recreating it using the following directions. Step 5 To create a new account click on the + symbol in the bottom left-hand corner. It will then prompt you to enter your Exchange account information. Leave the check mark checked for Configure automatically. Once you enter you information click on the Add Account button. 5
Note: If the automatic configuration is unable to find your information then you will need to enter the server name Outlook.Office365.com Step 6 A box will pop-up with the following message, click on the Always use my response for this server. It might pop-up twice, choose the same response both times. 6
Step 7 With Exchange Online you will be prompted for your password again. This behavior will occur every time you launch Outlook unless you check the box Remember this password in my keychain. Click OK and you can close out of the Outlook Accounts page. Outlook is now configured for Exchange Online. Step 8 Note: You will need to update your keychain password each time you have to update your expired password. After you have your mailbox reconfigured you can change the way your mailbox is displayed. a. Go to the Outlook drop-down menu, click on Preferences. 7
b. In the personal settings section, Click on the General. 8
c. Under Folder list, by default the Group similar folders and Hide On My Computer folders are checked. Uncheck these to turn both off if you prefer not having them enabled. Note: You can only see your archived folders (.pst,.rge files) if you uncheck the option Hide On My Computer folders 9