CURRICULUM VITAE PERSONAL DETAILS Name: Gender: Nationality: Marital Status: Address: Isabella Mulemia Cheloti-Mapelu Female Kenyan Married P. O. BOX 5403, ELDORET, KENYA. Telephone: +254721225939 E-mail: immapelu@yahoo.com CAREER OBJECTIVE My Career Objective is to Nurture young Scholars so that they become World Class researchers and Creators of Knowledge in the area of Hospitality Operations Management. EDUCATION AND QUALIFICATIONS 2011: Graduated with a D. Phil in Tourism Management; Moi University Thesis titled: Analysis of Tourist Expenditures and Its Implications on Tourism Enterprises. A Case Study of the North Coast of Kenya. 1997 to 1999: M.ED (Home Economics degree Awarded in 2000; Kenyatta University, Kenya. Thesis title: The Influence of Feeding Practices on the Nutrition Status of Preschool Children: A Case of Ndivisi Location, Bungoma District, Western Kenya 1991 to 1995: B.ED (Home Science and Technology); Moi University, Eldoret, Kenya. Qualification: Second Class Honours, Upper Division) Project Title: Integration of Indigenous Foods in Meeting Nutritional Demands in Togareni Division, Bungoma, Kenya. 1
1987 to 1990: Kenya Certificate of Secondary Education; Alliance Girls High School, Kikuyu, Kenya. Qualification: C+ 1978 to 1986: Kenya Certificate of Primary Education; Lugulu Boarding Primary School, Bungoma, Kenya. Qualification: A- 1976 to 1977: Mukuyuni Primary School Nursery, Kenya LANGUAGE & SKILLS PROFILE I can communicate effectively in English, Kiswahili and Kibukusu. I can also understand 10% of French. PROFESSIONAL EXPERIENCE Teaching Experience at the University 2014 to Date Appointed Senior Lecturer 2007 Promoted to the Position of Lecturer 2003 to 2007: Employed as an Assistant Lecturer Department of Hotels and Hospitality Management, School of Business and Economics; Moi University Courses taught: 2003 to Present 1. BHM 101: Introduction to Hospitality Operations 2. BHM 201: Principles of Hospitality Management 3. BHM 204: Introduction to Front Office Operations 4. BHM 302: Food and Beverage Production 5. BHM 303: Food and Beverage Service 6. BHM 305: Housekeeping Operations 7. BHM 301: Food and Beverage Management 8. BHM 101: Introduction to Hotel Economics 9. BHM 403: Hospitality Law 10. BHM 405: Events and Conventions Management 11. BHM 407: Hotel Economics 12. MTM 800: International Tourism Management 13. MHM 801: Hospitality Management 14. MHM 812: Advanced Human Nutrition 2
15. MHM 813: Events Management 16. MHM 806: Hospitality Law 17. MHM 816: Advanced Research Methods 18. MHM 824: Quality Control in Hospitality Management 19. MHM 826: Research Proposal Writing and Presentation 20. MCM 802: Food Science, Safety and Protection 21. MTT 823: Economics of Transport and Travel 22. HOS 912: Training of Educators in Hospitality 23. HOS 998: Research Proposal Writing 2001 to 2003: Part time Lecturer Department of Tourism Moi University Causes Taught: 1. TOU 221: Introduction to Food Hygiene. 2. TOU 316: Diet and Nutrition. 3. BTM 207: Introduction to Hospitality Services Management. 2000 to March, 2003: Tambach Teachers Training College - Lecturer in Home science and HIV/AIDS Education. 1999: Moi Girls Secondary School, Nangili - Home Science and Biology Teacher 1996: Butere Girls High School - Home science and Biology Teacher 2001: Appointed Assistant Dean of Curriculum, Tambach Teachers' Training College. SUPERVISION 1. Dorothy Onyango (Admission No. SBE/D.PHIL/TOU/05/11: Has Submitted) Research Topic: Determinants of Food Safety Management: The Case of Food Handlers in Selected Hotels in Uasin Gishu County, Kenya. 2. Frimar Kiama (Admission No. SBE/PGH/04/07: Has Graduated) Research Topic: The Influence of Traditional Food on Social Integration among Ethnic Communities in Kenya 3. James Muchiri Kamwea No. SBE/PGH/11/07: Has Graduated) Research Topic: Effect of Corporate Social Responsibility Initiatives by Hospitality Establishments on Socio-Economic Well-being of Local Community Living Adjacent to Maasai Mara National Reserve, Kenya 4. Lucy Juma (Admission No. SBE/PGH/07/07: Has Graduated) Research Topic: Effects of Human Resource Practices on Employee Turnover in Selected Medium Size Hotels in Kisumu City in Kenya 5. Mengo Nyabisi (Admission No. SBE/PGH/009/010: Has Graduated) 3
Research Topic: Effect of Sports Events Management on Crowd Behaviour in Football Kenya Federation Matches 6. Agnes Kwanzu Nyangasi (Admission No. SBE/EMTH/003/12: Has Graduated) Research Topic: Effect of Employee Turnover on Performance of the Hotel Industry. A Case of Selected Starless Hotels in Kakamega Town 7. Daisy Cheptumo (Admission No. SBE/PGH/06/09: Has Graduated). Research Topic: Students Satisfaction with the Quality of Catering Services at the University Cafeteria. A Case of Chepkoilel University College 8. Eunice Otinya Mukolwe (Admission No. SBE/PGH/010/11: Has Graduated) Research Topic: Effects of Interpersonal Conflict on Organisational Performance of Selected Hotels in Kisii 9. Shirandula Duncan (Admission No. SBE/PGH/01/12: Has Graduated) Research Topic: Achieving Service Innovation in the Hospitality Industry. A Pre-requisite to Customer Satisfaction. 10. Judy Musyoki (MHM/101/13: Has Defended Proposal) Research Topic: Human Resource Factors that Influence the Performance of Catering Services at Kenyatta National Hopsital. 11. Lydia Serem (Admission No. SBE/PGH/08/12: Working on Proposal) Research Topic: Food Aid as a Cause of Malnutrition and Low Lifespan. 12. Millicent Njuguna (Admission No. SBE/PGH/12/12: Working on Proposal) Research Topic: Crisis Management in the Hospitality Industry: A Case of Eldoret Town. Administrative Appointments 1. Was departmental secretary from the time I was employed until December, 2007. 2. I was the Curriculum Coordinator at the department since inception of the department till 2012 and oversaw the review of three circles of the undergraduate Hotel and Hospitality Management curriculum 3. I was instrumental in the writing and implementation of the hospitality postgraduate curriculum. 4. I was in charge of postgraduate studies in the department until 12 th May, 2014 5. I was the founding Chair of the School Graduate Studies Committee School of Tourism Hospitality and Events Management and held that position until 12 th May, 2014 6. I was appointed Head of Department, Hotel and Hospitality Management in October, 2014. Important Milestones as Head f Department Overseeing the Set-up and the running of the PhD Programme in Hotel and Hospitality Management Overseeing the smooth running of the School of Tourism, Hospitality and Events Management Guest as a Teaching Lab 4
Overseeing the Curriculum Review of the Masters Curriculum which had not been reviewed since its inception in 2008. Organised a Workshop for all teaching Staff in the Department On coming up with Practicals teaching Manuals OTHER WORK EXPERIENCES 1994: Hospitality Industrial Attachment Golf Hotel, Kakamega, Kenya. 1993: Short Teaching Practice St. Bridget s Girls High School Kiminini 1995: Teaching Practice Loreto Matunda Secondary School, Matunda, Kenya PUBLICATIONS I Book Cheloti, M.I. (2013) Tourist Expenditures and its Implication on Tourism Enterprises. A Focus on the Kenyan Coast. Eldoret: Utafiti Foundation ISBN: 978-9966-26-016-1 II Peer-Reviewed and Refereed Journals 1. Cheloti-Mapelu, I.M. (2014) Effect of Sports Events Management on Crowd Behavior in Football Kenya Federation Matches in African Journal of Tourism and Hospitality Volume 2, Issue 2 ISSN 230-364X 2. Cheloti-Mapelu, I.M. (2014) Catering Components and its Influence on Students Satisfaction at Moi University, Eldoret Kenya in African Journal of Tourism and Hospitality Volume 2, Issue 2 ISSN 230-364X 5
3. Cheloti-Mapelu, I.M. (2014) Determinants of Expenditure by International Tourists in the North Coastal Region of Kenya in International Journal of Advanced Research Volume 2, Issue 3, 963-970. 4. Cheloti-Mapelu, I.M. et al. (2013) Determinants of the Level of Revenue of Tourist Enterprises within the North Coastal Region of Kenya in Journal of Tourism Hospitality and Sports Volume 1. ISSN 2312-5179 5. Cheloti-Mapelu. I.M & Juma, L. Effect of Training and Development on Employee Turnover in Selected Medium Sized Hotels in Kisumu City Kenya. in Journal of Tourism Hospitality and Sports Volume 1. ISSN 2312-5179 6. Mukolwe, E. & Cheloti, I. M. (2016) Getting Entangled : A Focus on the Hotel and Hospitality Curriculum Implementation in Kenya in Journal of Education and Practice Vol. 7, No. 23 ISSN 2222-1735 (Paper) ISSN 2222-288X (Online) Drafted Policy Documents I have been involved in developing and writing the following Modules and Manuals for Teaching Feasibility Study Report for Labokat and Kataboi Eco-lodges in Turkana County BHM 204: Front Office Operations and Management BHM 302: Food and Beverage Production BHM 302: A Recipe Manual for the Food Production Practicals. BHM 306: Housekeeping Operations BHM 101: Introduction to Hotel Economics BHM 405: Events and Conventions Management BHM 407: Hotel Economics BHM 222: Food and Beverage Production Manual WORKSHOPS AND CONFERENCES ATTENDANCE/ PRESENTATIONS 1. The Influence of Food Related Cultural Believes and Practices on Child Morbidity and Mortality: A case of Ndivisi location Bungoma district, Western Kenya. Paper Presented at A Conference at Western University College of Science and Technology from the 22 nd -24 th November 2005. 6
2. Realizing the Full Potential of the Scenic Kerio Valley: A Perception of Local and International Tourists. Paper submitted and presented to Atlas African Conference which was held in Kenya at the White sands Hotel Mombasa in February, 2006. 3. Challenges Facing Women Managers/Supervisors in the Hospitality Industry: A Case of Selected Hotels in Nairobi and the North Rift. Paper Submitted and Presented to the 2 nd Moi University Annual Conference 4. Motivation of Employees as a Factor That Enhances Customer Satisfaction: A Case Study of Holiday Inn, Nairobi. Paper Submitted and Presented To the 2 nd Moi University Annual Conference) 5. Determining the Nutritional Status of Children in Ndivisi Location, Bungoma District, Western Kenya. (Submitted and Presented To the 3 rd Moi University Annual Conference) 6. Determinants of Expenditure by International Tourists. A Case Study of the North Coastal Region of Kenya. (Submitted For Presentation to the 7 th Annual Atlas Africa Conference, Makerere University, In June 2011) 7. Gastronomy as a Tool of Social Integration: A Case of Selected Hospitality Establishments of Nairobi, Kenya. (Presented To the 7 th Annual Atlas Africa Conference, In June 2011) 8. Stakeholder Participation; a Strategy for Sustainable Tourism Development in Kenya (Presented To the 7 th Annual Atlas Africa Conference, In June 2011) 9. Corporate Social Responsibility Initiatives for Local Communities Socio-Economic Well-Being in Maasai Mara, Kenya (Presented To the 7 th Annual Atlas Africa Conference, In June 2011) 10. Determining of Expenditure by International Tourists. A Case of the North Coastal Region of Kenya, (Presented At the 7 th Annual Atlas Africa Conference in June, 2013) 11. Adoption of Information Technology Key to Tourist Decision Making Process: A Case of Research Done at The Kenyan Coast (Presented to the Africa Atlas Conference 2013 African Tourism in Global Society: Central or Peripheral? Kigali Rwanda June, 2013) 12. Impacts of Proliferation of Accommodation Facilities at Masai Mara National Reserve in Kenya (Presented to the Africa Atlas Conference 2013 African Tourism in Global Society: Central or Peripheral? Kigali Rwanda June, 2013) 13. Motivation of Front Office Personnel in Hospitality Establishments as a Key in Attaining Customer Satisfaction. A Case of Holiday Inn. (Presented to the 2 nd Moi University Annual International Conference. ASSOCIATIONS AFFILIATED TO: 1. Am a member of the Hospitality Association of Kenya 7
REFEREES 1. Prof. Philip Nyangweso Ag. Principal Odera Akang o Campus College, Moi University, P.O. Box 3900, Eldoret 2. Prof. B. E. L. Wishitemi Former DVC- Academics, Research and Extension, Moi University, P. O. Box 3900, Eldoret Tel: +254721342510 8