UMMS SSL VPN Instructions The document contains the following sections: 1. Introduction 2. Prerequisites 3. Supported software platforms 4. Browser configuration 5. Logon to the UMMS SSL VPN 6. Launching a Junos Pulse Session 7. Create bookmarks for Remote Desktop sessions to office PCs 8. Create bookmarks to frequently used UMass Medical School internal websites 9. Creating a Secure Meeting 1. Introduction An SSL VPN (Secure Sockets Layer Virtual Private Network) is a solution for offsite faculty and staff to access internal school network resources such as files and business applications. It requires that users log in using their school network account and encrypts the communication between the school network and the user s device. This helps protect any sensitive information that faculty and staff need to access in order to do their job while away from school. The SSL VPN uses a standard web browser. This document will detail the process of connecting to the UMass Medical School SSL VPN for Network Access. SSL VPN will allow you to connect to the school network as if you were onsite, giving you access to network resources such as file shares, e-mail and other applications. If you have a PC located at the school you can connect to it using the Remote Desktop utility (RDP) which lets you interact with it just as you would if you were in the office. SSL VPN also enables you to create links to school internal websites and subscription based websites (ex. online journals) provided at the school. An additional feature of SSL VPN access is Secure Meeting which allows SSL VPN users to securely schedule and hold online meetings between both SSL VPN users and non-ssl VPN users. In meetings, users can share their desktops and applications with one another over a secure connection, allowing everyone in the meeting to instantaneously share electronic data on-screen. Meeting attendees can also securely collaborate online by remote-controlling one another's desktops and through text chatting using a separate application window that does not interfere with the presentation. If you have any questions or concerns please contact the UMMS Help Desk at (508) 856-8643 between the hours of 7am to 6pm Monday through Friday. 1
2. Prerequisites I. If you have never connected to the SSL VPN before you will need to contact the school Help Desk first to request SSL VPN access. II. If you plan on connecting to school file shares you will need to know their location ahead of time, i.e. \\servername\sharename. III. In order to use the Remote Desktop (RDP) utility you will need to know your office computer s IP or Name. Please take note of its Name or IP while at the school. Windows XP: To find your PC s network name: Go to Start -> Control Panel -> System and choose the tab labeled Computer Name Windows Vista and 7: To find your PC s network name: Go to Start button -> Settings -> Control Panel -> System Windows: To find your PC s IP Address: Go to Start -> Select All Programs or Programs -> Select the Accessories Folder -> Click on Command Prompt -> Type ipconfig in the Command Prompt window -> Hit the Enter Key -> Your computer s IP Address will be listed next to IPv4 Address IV. Leave your office PC on when planning to access it remotely. If your PC is not on when trying to connect remotely you will need to contact an associate to go to your PC and turn it on or call the Helpdesk and request that someone from Information Services go to your office and turn it on for you. 3. Supported Software Platforms Verify that your system has the following software to be able to connect to the SSL VPN appliance. Platform Operating System Browsers and Java Environment Windows 8 and 8.1, 32 bit and 64 bit 7, 32 bit and 64 bit Vista, 32 bit and 64 bit XP, 32 bit and 64 bit 2000 Professional SP4 Firefox 2.0 and above Internet Explorer 6.0 and above Sun JRE 5/1.5.07 and above Microsoft JVM for Windows 2000 2
4. Browser configuration Pop-ups will need to allowed from http://remote.umassmed.edu Internet Explorer 6 or higher: 1. On the Tools menu, point to Pop-up Blocker 2. Click Pop-up Blocker Settings 3. Type in the URL http://remote.umassmed.edu then click on the Add button. 4. Then click on the Close button. 3
Mozilla Firefox: 1. Open the Tools menu and click on Options: 2. Click on the Content button on top. 3. Click on the Block pop-ups windows Exceptions button. 4
4. Type in the URL http://remote.umassmed.edu/then click on the Allow button. 5. Then click on the Close button. 5. Log onto the UMMS SSL VPN 1. Bring up your Web browser, Internet Explorer or FireFox and connect to the URL http://remote.umassmed.edu 2. Enter your domain username and password, and then click on the Sign In button. 5
3. You ve now successfully logged in to the UMMS SSL VPN. Please note that the options displayed on the screen below maybe different than yours. 6. Launching a Junos Pulse Session Junos Pulse is a utility that will allow users to connect to UMMS network resources file shares, e-mail and other applications. 1. Verify that your system meets one of the configurations listed under the Qualified Software Platforms on page 2 of this document. If you have any problems please contact the UMMS IS Helpdesk at (508) 856-8643 between the hours of 7am to 6pm Monday through Friday. 2. Verify that you have Java installed and it is up to date. You can download and install Java from their site: http://www.java.com/en/ If it is already installed you can check for updates by selecting Java in the Programs Menu -> then clicking Check For Updates. 3. To launch a Junos Pulse session click on the Start button next to Junos Pulse on your SSL VPN Homepage. 4. Internet Explorer will ask you to install an ActiveX component. Select Always. 6
5. Then window will pop up on your screen as follows. Now the software will download and install. 6. An icon will appear in your system tray as follows. 7. You will now be able to able to run most UMMS applications you would like at this point. 8. Also this will install the application on your system. The next time you want connect to the school s network, click on Start>Programs>Juniper Networks>Junos Pulse. A window like the one below will appear. Click Connect and then Enter your UMASSMED credentials and you will be connected the UMass Medical School network. This way you can avoid having to login via the browser and click the Junos Pulse Start button. 7
7. Creating bookmarks for Remote Desktop sessions to office PCs 1. On the SSL VPN Homepage under the Terminal Session section you click on the Add a Terminal Session button (the one with a Plus over the Computer). 2. In the Add Terminal Session configuration window, you can add Windows Terminal Services. Please enter the appropriate settings that you require for access. Enter your work computer s IP or Name in the Host Field (this is required). You may also want to adjust the Color Depth from 8-bit to 32-bit. Then click on the Add button. This will bring you back to your SSL VPN Homepage. 8. Creating bookmarks to websites ***NOTE*** This function is intended for quick access for UMMS web sites and subscription based websites (ex. online journals). 1. Enter the URL in the browser bar located at the top of the page and then click Browse. 8
2. Once the page is loaded, click on Bookmark this Page button on the floating toolbar. 3. In this display you can customize the bookmark properties before adding them. Then click on the Add Bookmark button, this will bring you back to your SSL VPN Homepage. 9. Creating a Secure Meeting 1. From your SSL VPN homepage click on the Meetings button in the top right corner. 9
2. You can select to either to create a new scheduled meeting or to create an instant meeting which you can start immediately. 3. To create an instant meeting click the Instant Meeting button. A page with the meeting info will then appear. You will need to share this info with the meeting attendees so that they can join after you start the meeting. 10
4. Next click Start Meeting. You will be prompted to install the Junos Pluse Colaboration Application. You will then see a window like the following. You will then be able to chat, share your screen with other meeting attendees after they enter their information to join the meeting. End 11