www.agored.org.uk @AgoredCymru Qualification Guide Entry Level Diploma in Hospitality Industry Skills (Entry 3) (QCF) - 601/5871/2
Contents Introduction 3 Agored Cymru Qualifications 3 Qualification Information 3 Qualification overview 4 Entry requirements 4 Delivery Languages 4 Offering the Qualification 4 Progression opportunities 5 Embedding Education for Sustainable Development and Global Citizenship (ESDGC) 5 Funding and Charges 5 Qualification Content 6 Structure and content 6 Recognition of Prior Learning (RPL) 7 Units 7 Quality Assurance Processes 8 Registration 8 Assessment 8 Internal Quality Assurance 9 External Quality Assurance 9 Reasonable Adjustments and Special Considerations 9 Retention of evidence 9 Standardisation 9 Certification 9 2
Introduction Agored Cymru Qualifications Agored Cymru is the Welsh awarding body specialising in meeting the distinct needs of learners, employers and communities. We exist to create flexible learning opportunities and reward achievement to help people of every age and level achieve their full potential. All our units and qualifications are credit based, and flexible enough to meet the needs of learners in any setting from schools to FE and from offender learning to training in the workplace. With over 20 years of experience of designing inclusive learning, our team of specialists provides support in developing accessible and quality assured curriculum. We are a charity and social enterprise: we work collaboratively with partners to maximise the impact of learning in meeting the diverse needs of communities and employers in Wales. Because we work exclusively in Wales, we are ideally placed to respond to the demands of our learners and centres. Our qualifications are uniquely tailored to the needs and priorities of individuals, communities, employers and the aims of a modern Wales. We are the Welsh awarding body, working for the benefit of Wales: our dedicated team of specialists is committed to promoting the Welsh language by encouraging assessment through the medium of Welsh. We offer our recognised centres the opportunity to deliver effective lifelong learning, widen opportunity and enable progression within current education and training frameworks. At all times, we are committed to providing a high quality, responsive service to all our centres and learners. Agored Cymru Qualifications: are charged at certification, which means you only pay for units achieved by learners; are available through the medium of Welsh, including certification; enable accreditation of component units to recognise continuing professional development (CPD), where full qualifications are not required; meet the needs of learners in Wales by developing qualifications that respond directly to the Welsh agenda; provide a range of flexible and responsive provision, designed to help learners achieve their potential; 3 are designed to suit the needs and priorities of individuals, communities, employers and the national aims of a modern Wales.
Qualification Information Qualification Overview Agored Cymru s Entry Level Diploma in Hospitality Industry Skills provides a complete introduction to the wide ranging skills required necessary to succeed in this vocational area. The qualification includes topics traditionally associated with this industry including food preparation, food safety and customer service as well as other equally important skills such as working as a team and study skills. Its wide ranging coverage at an accessible level makes it a valuable stepping stone into the level 1 Professional Cookery Diploma and the level 1 Professional Food & Beverage Service diploma. Students who successfully complete the qualification would also have a foundation of skills and knowledge that employers require. This would enable them to enter industry and progress their learning under the guidance of more experienced colleagues and, if appropriate, through a level 2 apprenticeship programme. Entry Requirements This qualification is classified as suitable for pre-16 learners. Centres planning to offer qualifications to learners under 14 must review the fitness for purpose and appropriateness of the qualification for the younger learner. Potential risks such as health and safety, legal or moral issues should be considered in relation to the maturity of the learner and the suitability of the qualification to meet their needs, experience, development and progression. Delivery Languages This qualification is initially available in English and / or Welsh. If this qualification is required in other languages, please contact the Business Development team at Agored Cymru. BDTeam@agored.org.uk Offering the Qualifications This qualification is only available through Agored Cymru recognised centres. If you would like to find out more about either becoming a recognised centre or working in partnership with a recognised centre, please access the become a centre area of the website or contact a member of the Business Development team for more information. The delivery and assessment of the qualification should be carried out within a professional catering environment possessing appropriate facilities. 4 Staff delivering the qualification must have experience in hospitality. They must have a minimum of 5 years experience in teaching the subject or have skills at level 2 or above in the relevant vocational area.
Qualification Information Progression Opportunities Level 1 VRQ Level 1 NVQ Level 2 NVQ within an apprenticeship. Embedding Education for Sustainable Development and Global Citizenship (ESDGC) Agored Cymru is committed to the embedding of ESDGC within learning in Wales. ESDGC recognises that everyone s actions are interlinked: the decisions and lifestyles of learners impact on the lives of other people throughout the world. By integrating ESDGC within the curriculum, Learning and Development practitioners can present impartial and practical views that allow learners to make informed choices. ESDGC is not an additional subject : it should be integrated into all areas of the curriculum wherever possible. There are seven interconnected key themes that have been identified within ESDGC: further information can be found on the Welsh Government website. Each unit includes suggestions for embedding the different ESDGC themes. Please note that this is for guidance only and is not intended to restrict the ways in which ESDGC can be incorporated. Funding and Charges Current funding information is available at the Database of Approved Qualifications in Wales (DAQW). http://www.daqw.org.uk The current cost of each Agored Cymru qualification depends on the number of credits it contains. A minimum charge of 5 applies to any award of 1 credit. More information can be found on the charges section of the Agored Cymru website. A discount may be available for organisations registering learners for the full qualification from the outset. For further information regarding discounted charges and incentives please contact a member of the Business Development team on BDTeam@agored.org.uk 5
Qualification Content Structure and Content Learners must achieve at least 44 credits to gain the qualification. To do this they must achieve all units from Mandatory Group A. The qualification consists of the following units: Group A Mandatory Units 44 Credits QCF Reference Agored Cymru Unit Title Level Credit Number Unit Code Value K/502/5042 NF11CY001 Basic Food Preparation and Cooking 1 3 L/507/0930 NA1E3CY005 Being Security Conscious E3 2 in a Hospitality Environment F/507/0942 NB2E3CY001 Beverage Knowledge E3 2 D/502/4874 NA1E3CY008 Customer Service E3 1 in the Hospitality Industry H/502/0132 NA12CY009 Food Safety in Catering 2 1 K/502/4957 NB11CY003 Food Service 1 3 Y/507/0932 HD4E3CY060 Handling Payments E3 2 H/506/4437 HB7E3CY009 Interpersonal Skills for the Individual E3 3 A/502/5059 NA11CY011 Introduction to Food Commodities 1 1 K/502/5008 NA11CY010 Introduction to Healthy Eating 1 3 A/502/4834 NA1E3CY007 Introduction to the Hospitality Industry E3 1 K/507/0935 NA3E3CY001 Knife Skills for the Catering Industry E3 2 D/507/0933 HD4E3CY059 Measure for Cooking E3 2 F/506/6809 NE1E3CY005 Preparing a Meal E3 3 H/507/0934 NB1E3CY001 Preparing and Cleaning a Dining Area E3 3 A/506/1060 HC7E3CY013 Study Skills E3 3 T/507/0937 NA31CY001 Using Kitchen Equipment 1 5 M/507/0936 NA1E3CY006 Vocabulary for the E3 1 Hospitality Industry 6 A/505/4366 HB7E3CY006 Working as a Team E3 3
Qualification Content Recognition of Prior Learning (RPL) For these qualifications, units can be recognised through RPL. All evidence for RPL must be internally and externally verified. Centres must follow the Recognition of Prior Learning (RPL) Policy and Procedure. Units Agored Cymru Entry Level Diploma in Hospitality Industry Skills (Entry 3) (QCF) - 601/5871/2 http://www.agored.org.uk/qualifications/agored-cymru-qualifications/ Qualification/127478 7
Quality Assurance Processes Registration Centres are required to register all learners within 40 working days of the start date of the course/learner as appropriate. Assessment Centres design and deliver the assessment for these qualifications and must adhere to Agored Cymru s quality assurance requirements. Centres must ensure that the assessment is fit for purpose. The assessment must allow all learners to generate evidence to meet all assessment criteria and all learning outcomes see Guide to Assessment. Centres must use the prescribed assessment methods, where stated. Assessors must: have current and/or relevant experience in assessing; have undertaken relevant training if new to assessing (see website for Agored Cymru Introduction to Assessment courses); have good knowledge and understanding of Agored Cymru assessment requirements; be familiar with the level of the unit(s)/qualification(s) being delivered; have good subject knowledge and understanding and/or experience of the unit(s)/ qualification(s) being assessed. Assessors do not currently need to have a formal assessment qualification to assess Agored Cymru and/or NOCN units and/or qualifications, unless stated in the qualification guide or unit specification. However, Agored Cymru strongly recommends that assessors work towards formal accreditation (e.g. Level 3 Certificate in Assessing Vocational Achievement). In addition, Agored Cymru strongly recommends that assessors attend Agored Cymru s Introduction to Assessment training that is free of charge to recognised centres. Dates of when training events are held can be found here. 8
Quality Assurance Processes Internal Quality Assurance Centres are required to verify all assessments through their internal quality assurance processes - Guide to Internal Verification. Internal quality assurers must: have current and/or relevant experience in assessing and internal verification; have undertaken relevant training if new to internal quality assurance (see website for Agored Cymru Introduction to Internal Verification courses); have good knowledge and understanding of Agored Cymru internal verification requirements. External Quality Assurance These qualifications are subject to external quality assurance by Agored Cymru. Reasonable Adjustments and Special Considerations Centres must consult the Reasonable Adjustments Policy and Special Consideration for Adjustments Policy if learners require any adjustments to the assessment process. Retention of Evidence Current information on retention of evidence can be found at http://www.agored.org.uk/getfile.aspx?fileid=357 Standardisation Current information on Agored Cymru standardisation workshops can be found on our website http://www.agored.org.uk/default.aspx?id=517&group=2 Certification Centres receive certificates from Agored Cymru within 15 working days of the submission of a correctly completed recommendation for the award of credit (RAC) form. Centres are required to distribute certificates to all learners promptly. 9
Agored Cymru Entry Level Diploma in Hospitality Industry Skills (Entry 3) (QCF) - 601/5871/2 Operational start date: 01-Apr-2015 Review date: 31-Jan-2019 North 3-4 Llys Onnen Parc Menai Bangor Gwynedd LL57 4DF Tel: 01248 670011 Fax: 01248 670011 10 South 3 Purbeck House Cardiff Business Park Llanishen Cardiff CF14 5GJ Tel: 02920 747866 Fax: 02920 741079 www.agored.org.uk Cyfieithiad o r ddogfen hon ar gael ar gais: BDteam@agored.org.uk Translation of this document on request: BDteam@agored.org.uk