Technology Project Management EME 6936/EME 7631 Instructor Location/Time Office Hours Dr. Lisa Anderson, PhD Blackboard/ Audio bridge Virtual Office Hours: 7pm-8pm (Thursdays via audio bridge) Dial-In Number: 712-429-0690 Participant PIN: 245944 Possible planned periodic synchronous sessions depending on class demographics and schedules - finalized week 1. On-campus Q & A sessions (will finalize on our synchronous call week 1) E-mail andersonlisa@hotmail.com Phone 813-431-7424 after 5:00 Course Description This course focuses on: This course is an introduction to the basic processes of project management for instructional design projects. Students will be introduced to organizational issues, methods of planning, and techniques for managing the business and creative processes that determine the success of a project. Students will learn to use project management software for organizing, scheduling and monitoring project progress. By the end of the course students will have opportunities to: 1. Understand the role of Project Management in instructional technology and project development Apply theoretical aspects and approaches to managing technology based projects 3. Identify major stakeholders and organizational dynamics in a projects life cycle Identify potential factors that impact successful project management including scope creep, budgeting, team dynamics and working with overseas development vendors Recognize the importance of evaluating emerging technology in technology project management 6. Recognize the importance of consulting skills in working with clients and teams to properly manage and guide technology based projects Apply knowledge and skills to create a formal project planning document Students will dialogue with experts to acquire real-world insights into project management 9. Create and manipulate a projects specifics using Microsoft Project. Identify the technical requirements of project management using MS Project The experiences provided in the class will provide real-world examples and ask students to apply and expand their student s academic program of study. The overall purpose of the class is to blend theoretical aspects of project management to the pragmatic situations the student will face in industry or in academic environments. The outcome of the course will provide the foundation for developing technology-based project plans, management and experience in project management. 1
Required Resources There is one required text book for the course Course Structure Required Text: Project Management for Mere Mortals Claudia M Baca. Addison-Wesley. ISBN-13: 978-0-321-42345-0 $595 (please obtain a copy of the book and not the DVD learning discs) Software: Microsoft Project student versions available via the USF bookstore Delivery format Blackboard, Illuminate, Audio Bridge Weekly readings textbooks, applied practical readings Weekly assignments/projects (problem solving & applied technical projects) Synchronous sessions as needed Quizzes (2) applied and practical - from readings, assignments and class discussions Mid -term project Final project note: additional paper is required in addition to the final project for doctoral students Course Objectives and Metrics The table illustrates the timeline and linkage between the course objectives, the performance activities, and metrics that will be used to measure and indicate the proficiencies of the course. Date Subjects Week of: Week 1 Topic 1: Introduction, Syllabus, Text and Software The Role of a Project Manager Assignment 1: Introduction to Training Project: Contracts Read: Baca, Chapter 1 Setting the Project Management Context Activity Assignment Assignment 1: Review contracts provided by instructor, identify scope creep and complete the reflective planning assignment. Objectives 1. Metric Audio bridges: Weekly on Thursdays 7 8 (for those of you who can, please join in) Dial-In Number: 712-429-0690 Participant PIN: 884362 Attendance - discussion board #1 Please obtain your books this week, review the contracts and reflective planning assignment that I will provide you and join the audio bridge so we can discuss the course structure and planned times for synchronous session and when I will be on campus. Week 2 Topic 2: Project Initiation and Planning Assignment Defining a project. Read: Baca, Chapter 2 You ve Been Assigned a Project Turn in Assignment 1 Assignment 2: Defining a project. Review Midterm Assignment (I will post it) 1. 2
Review: Billows Step 1 Broadbrush Project Plan I will post your midterm project prior to this session. Week 3 Topic 3: Identifying and Understanding the Project Scope Developing a Work Breakdown Structure Read: Baca, Chapter 3 and 4 How Big is This Project, Laying Out the Work Review: Billows Step 2 Work Breakdown Structure Week 4 Topic 4: Estimating /Budgeting and Establishing Quality Read: Baca, Chapter 5, 6 and The Art of Estimating, Quality, Budgeting How Much Week 5 Topic 5: Project Planning, Scheduling and Execution Read: Baca Chapter 9 and 11 Creating the Schedule, The Rhythm of Project Execution Review: Billows Step 3 - Dynamic Schedules Week 6 Topic 6: Working with Vendors and Overseas Development Houses Quiz 1 board # 2 Turn in Assignment 2 Assignment 3: Scope creep in the real world. Attendance - discussion board # 3 Turn in Assignment 3 Assignment 4: Estimating and budgeting board # 4 Turn in Assignment 4 Assignment 5: Creating the project plan board # Turn in Assignment 5 Assignment 6: Quiz review. Quiz 1 3. 6. 20 Special synchronous presentation Week 7 Topic 7: Managing Communication, Leadership Styles and Personality Styles, Assigning People Week 8 Read: Baca, Chapter 7 - Communication Review: Billows Step 4 Assigning People to Tasks Review of MS Project Plan and Midterm Assignment board # 6. Turn in Assignment 6. Assignment 7: Communication styles and leadership. board # 7 Turn in Assignment Mid Term Project Review 3. Week 9 Midterm Presentation please note virtual presentation note 20 300 Week Managing Development Tools Special synchronous presentation Assignment 8: Understanding development tools. Week 11 Change Orders and Project Tracking Read: Baca, Chapter 13 Controlling Changes Turn in Assignment Assignment 9: Predicting and managing change. 3
Review: Billows Step 5 Tracking Results Week 12 Testing, Deploying & Closing the Project Turn in Assignment 9. Assignment : Quiz review Week 13 Read: Baca, Chapter 14 Success, Closing a Project Managing Emerging Deliverables Quiz 2 Turn in Assignment. Assignment 11: Trends in project management - the changing roles. 6. Week 14-15 Specialized readings instructor provided. Summary Impact Statement Quiz #2 Presentations* Communication 1. 20 0 Final Project Post Mortem Final Research Paper (7631 only*) Due Final Project Presentation Final projects/research paper (doctoral students only*) Week16 Final Exam week Presentation* - please note virtual presentation note 300 (0*) Points Letter Grade Percentage 980-00 A+ 0% 930-979 A 93-99% 900-929 A- 90%-99% 880-899 B+ 88%-89.9% 830-879 B 83%-89% 800-829 B- 80%-89% 780-799 C+ 78%-79.9% 730-779 C 73%-79% 700-729 C- 70%-79% 680-699 D+ 68%-69.9% 630-679 D 63%-69% 600-629 D- 60%-69% <599 F <59% Attendance/Discussion Board /Assignments 160 Quizzes (20 pts x 2) 40 Communications/Presentation 0 Mid-Term Project 300 Research Paper 0(Doctoral Students Only) Final Project Plan 300 (200-DoctoralStudents Only) Performance Activities Basic style and formatting are to be followed in correct American English grammar and syntax and follow the 3-tiered style: Introduction, Body, and Conclusion. Grades are based on correctness, insight, and critical thinking skills. All work must be original and include proper citation of references and follow basic formatting (APA-Style). Reaction papers, projects, and the research paper must be typed and presented in hardcopy and softcopy. 4
Attendance: Your attendance and participation on-line through discussion board postings, attending audio bridge phone conferences or virtual classroom sessions through Elluminate is essential. Quizzes: Written short practical quizzes that measure a student s retention of particular subject matter in an applied context. Mid-Term research and job aid project: Mid-term that that measures a student s ability to conduct comparative research, review the classes input and collaborate with a fellow team member is a course requirement. Research paper (Doctoral Only): An original manuscript covering an area that is of the student s interest and is directly linked to project management. Eight to twelve pages with at least five reference sources. Final project: A finished and comprehensive final project following the specification listed is a course requirement. Virtual Presentation Note (Presentations): Since this is an online course, for your midterm and final project presentations you will create a virtual walkthrough (similar to a job aid) of your project, post it to our course blackboard space, review other students virtual walkthroughs and respond with specific questions provided by your instructor to 1 student (specific instructions to follow). We will review a variety of techniques for how to create your virtual presentations. Final Project Please ensure that specific written components of your final project follows APA standards (including properly citing research to support your findings) Your final project should be a well written document and comprised elements from our weekly discussion board postings, past assignments and specific criteria that support your individual project. The Final Project will consist of: Impact statement no more than 1 comprehensive paragraph Introduction and background o Historical perspective o Why your project is important to you, to instructional design etc. Completed project plan of your project in MS Project Analysis of your project s performance and impact Issues and resolutions? Scope creep? Problems and solutions? Post-mortem detailing Best practices? Areas for improvement and refinement? Identify and discuss the types of communication that would be necessary to manage and track your project and project team o Mobile? o Social networking? o Virtual conferences / meetings? o Traditional communication specify the form? o Meetings proposed dates? Project Executive Summary Introduction (Project profile) 5
High-level outline of your timeline Milestones and key dates Conclusion and impact (identify the degree of success and why or why not) Related to the impacts outlined in the Project Profile Presentation to the class covering (please note the Virtual Presentation Note) Overall scope of the project Discussion of issues and resolutions Discussion of problems and solutions Conclusions and Impact (degree of success and why or why not) Proper citations to any outside source, data or reference that you have used to compile your project Research Paper (additional requirement for doctoral and educational specialists students only EME 7631) Please ensure your research paper follows APA standards: The Research Paper for doctoral students is linked to the students Final Project. It incorporates the elements of the Project Lifecycle and interweaves the student s research into the theoretical and practical implications of managing a project. The paper can include such topics as: power, influence, team dynamics, needs, communication, or any other area relevant to the specific project. Specifics of the paper: At least eight pages - a maximum of twelve A minimum of five reference sources APA format Must contain o Introduction/Hypothesis o Body/Argument o Conclusion/Results o Bibliography/Works Cited Policies and Procedures Religious Observances: Religious holidays or accommodations will be allowed upon prior arrangement with the professor and are considered to be excused absences. Course Inclusion: Any special requests will be accommodated upon prior arrangements with the professor. These include those for physical or learning disorders. Attendance: Attendance is mandatory and the course requirement is to have no more than one unexcused absence. Excused absences include sickness, funeral, medical, or family emergency. They must be in writing and on the same day of the course. All other absences that are unexcused will cause a deduction of 2% per unexcused absence. Late Papers: All papers must be submitted in electronic format. Only for extreme circumstances will late papers be accepted by the professor. If you are having any issues please contact your professor. Late Assignments: You are given 2 weeks to submit weekly assignments and discussion posting from the time that they are given out. Because ample time is given for each, late assignments will not be accepted unless you inform your instructor and have a specific reason. If you are having any issues please contact your professor. Plagiarism: Plagiarism is defined as literary theft and consists of the unattributed quotation of the exact words of a published text, or the unattributed borrowing of original ideas by paraphrase from a published text. On written papers for which the student employs information gathered from books, articles, or oral sources, each direct quotation, as well as 6
ideas and facts that are not generally know to the public at large must be attributed to its author by means of the appropriate citation procedure. Citations may be made in footnotes or within the body of the text. Plagiarism also consists of passing off as one s own, segments or the total of another person s work (this includes multi-media and digital works). Punishment for Academic Dishonesty will depend on the seriousness of the offense and may include receipt of an F with a numerical value of zero on the item submitted, and the F shall be used to determine the final course grade. It is the option of the instructor to assign the student a grade of F or FF (the latter indicating dishonesty) in the course. a. ADA Statement: Students with disabilities are responsible for registering with the Office of Student Disabilities Services in order to receive special accommodations and services. Please notify the instructor during the first week of classes if a reasonable accommodation for a disability is needed for this course. A letter from the USF Disability Services Office must accompany this request. b. USF Policy on Religious Observances: All students have a right to expect that the University will reasonably accommodate their religious observances, practices and beliefs. Students are expected to notify the instructor in writing by the second class if they intend to be absent for a class or announced examination, in accordance with this policy. c. Web Portal Information: Why are the NetID and helios account important to students? A helios account, which is the official USF e-mail account, is given to every USF student when enrolled. Every official USF correspondence to students will be sent to the helios account. More information about this and the USF Web Portal can be found at: http://www.acomp.usf/portal.html. ESOL & Florida Accomplished Practices (FAP) Requirements (for ESOL-infused courses and other courses where assignments need to be collected by students to complete their portfolios): Please note certain assignments are marked (e.g., AP4 and 8, and/or ESOL22) or (*) and should be saved once graded, as appropriate documentation for one or more of the Florida Accomplished Practices/ESOL Performance Standard. Examples: Where the assignment is described, a designation such as (AP4 and 8) or (ESOL 22) would be indicated. The asterisk above designates an assignment that is viewed as appropriate for documentation for one or more of the Florida Accomplished Practices/ESOL Performance Standard. 7