IST 645 Managing Information Technology Projects

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1 Semester: Fall 2014 Class date/time: Wednesdays 5:15pm 8:05p.m. Class location: Hinds Hall 117 Office hours: by appointment Instructor: Tom Uva Phone: (M) Course Objectives This is an introductory undergraduate and graduate level course in the management of Information Technology projects. Specifically, we will be focusing on the different knowledge areas of Project Management in addition to providing exposure to the individual components of the project lifecycle. During the second half of the semester, we will then learn how to apply these knowledge areas against the different phases of the project lifecycle. The primary objectives of this course are for the student to; Achieve a strong understanding of the different knowledge areas that are required when managing an Information Technology (IT) project. Understand the content & sequencing of the necessary phases of the project lifecycle. Enable students to leverage the simultaneous use of the PM knowledge areas and the PM lifecycle components in ways that increase the probability of project success. Prepare you for industry Text and Readings There are three required textbooks for the course (listed below). Throughout the semester, students will be provided with supplemental reading material and case studies. Students will also be encouraged to find and share current material concerning the management of IT related projects from journals, periodicals, and the Internet. Required texts: Guide to the Project Management Body of Knowledge (PMBOK) Fifth Edition by: The Project management Institute ISBN: Publisher: Project Management Institute publishing division Year published: 2013 Information Technology Project Management Seventh edition By: Kathy Schwalbe ISBN: Publisher: Thomson Learning Date published: 2013

2 Required texts (cont.): Software Project Survival Guide By: Steve McConnell ISBN: Publisher: Microsoft Press IST 645 Please contact me if you are interested in intermediate and/or advanced level texts Class schedule for readings, assignments & focus areas: Class Deliverables/Items Due Readings to be completed Focus areas Class 1 No reading assignment Introduction to Project Management Class 2 Individual assignment #1 due In class Quiz #1 PMBOK ch 1-3, Schwalbe ch 1-3 PMBOK ch 4, Schwalbe ch 4 PMBOK overview Project Integration Management Class 3 Finalize team assignments PMBOK ch 5, Schwalbe ch 5 Scope Management In class Quiz #2 PMBOK ch 6, Schwalbe ch 6 Time Management Class 4 In class Quiz #3 PMBOK ch 7, Schwalbe ch 7 Cost Management PMBOK ch 8, Schwalbe ch 8 Quality Management PMBOK ch 9, Schwalbe ch 9 HR Management Class 5 In class Quiz #4 PMBOK ch 10, Schwalbe ch 10 Communications Management PMBOK ch 11, Schwalbe ch 11 Risk Management Class 6 Case study #1 due PMBOK ch 12, Schwalbe ch 12 Procurement Management In class Quiz #5 PMBOK ch 13, Schwalbe ch 13 Stakeholder Management Class 7 Progress report #1 due Supplemental readings Case study review Mid-term review Vendor management (Time permitting) Conflict/Issue Management (Time perm.) Class 8 Mid-term exam Class 9 Progress report #2 due McConnell ch 1-5 Project lifecycle overview Project team updates Mid-term exam review

3 Class schedule for readings, assignments & focus areas (cont.): Class Deliverables Readings to be completed Focus areas Class 10 Project team updates McConnell ch 6-9 Pre-launch Schwalbe appendix A Launch Class 11 Case study #2 due McConnell ch Requirements analysis Project team updates Schwalbe appendix D Design review Case study review Class 12 Progress report #3 due McConnell ch 14, 15 & 16 Construction Project team updates Testing Training Class 13 Project team updates McConnell ch 17, 18 & 19 Implementation Operate/maintain Close-out Class 14 Final project presentations All assignments and readings are to be completed prior to the beginning of class as referenced above or, in the case of additional individual assignments, as assigned during the semester. Grading Final grading for the course will be distributed as follows: In class quizzes * 10% Class participation** 10% Case studies 20% Individual assignments*** 10% Mid-term exam 20% Team projects 30% * Quizzes There will be a total of 5 quizzes given in the first half of the semester. The quizzes will be given at the end of class. You will be given 10 minutes to complete each quiz. The lowest of these quiz grades will be dropped. Make up quizzes will not be given for any unexcused absences, any instances of arriving late to class, or the first excused absence. If you have an additional excused absence a makeup quiz will be given. ** A note on class participation & attendance due to the anticipated level of class discussion and group interaction that will occur during the semester, a significant amount of the value that you will receive from this class will be obtained in class, during scheduled class hours. Therefore, it is essential that you be in class, each week, to participate in these activities. Any student missing 3 or more classes will be subject to 0% credit in the area of class participation for the semester. This will be enforced regardless of the amount of participation observed during the other classes in the semester. Additionally, it is the responsibility of each student to sign-in each week of class, as an official record of attendance. Students will only be allowed to sign-in for the current week of class & retro-active updating of attendance records is not permissible. In order for an absence to be considered by the instructor for an excused occurrence, prenotification is required and an electronic message must be sent to both the instructor & the class assistant. This message must be time stamped no later than 3:00 pm (eastern time) the

4 day of class and clearly identify the reason for missing class. Additionally, consideration will only be given to requests specifying work related travel or personal illness. *** Individual assignments individual assignments may be scheduled and/or made on an ad-hoc basis. These may include, but are not limited to; team proposals, project status reports, peer reviews, project team updates, etc. Typically individual assignments do not receive a letter grade and will receive a credit or no credit designation. Late submission of work All assignments, unless otherwise stated, are to be submitted at the beginning of class on the day due. Assignments that are received after the commencement of class will be subject to the following late penalties; Non-graded individual assignments = 0% credit Non-graded team assignments = 0% credit for all team members Graded individual assignments = one full letter grade for every calendar day late Graded team assignments = one full letter grade for every calendar day late for all team members Policy on earning extra credit The ability to earn extra credit or perform supplementary work (i.e. make-up assignments) will not be allowed for this class. All grading will be determined based on the grading structure and penalty constraints outlined above. Prerequisites This course assumes that students have had no academic or practical experience in project management. Therefore, there are no prerequisites for this course. Students who do have project management experience will be expected to contribute their experiences & insights so that we can benefit from the additional perspectives of other PM practitioners. Learning Management System (LMS) Blackboard is the School of Information Studies learning management system for on-campus and online courses. Each course has its own space in Blackboard where instructors create and post content that enables students to communicate with one another and engage in course materials. It is encouraged to incorporate Blackboard into your course(s) and we have extensive staff expertise to help you find the right blend between traditional and online instruction. Blackboard and many other instructional tools are supported by the ischool For assistance with on-campus and/or online course development within Blackboard, visit Peggy Brown in 114, or call FERPA The Family Educational Rights and Privacy Act of 1974 (FERPA) and SU s FERPA institutional policy ( set forth requirements regarding the privacy of student records. Federal regulations and University policies are fairly complex, but in general, you

5 should err on the side of caution whenever dealing with issues of student privacy. Specific questions may be directed to the ischool Student Services office or to the Registrar s Office ( ). There are a number of rights for students of which instructors must be aware. Statement of Academic Integrity Syracuse University sets high standards for academic integrity. Those standards are supported and enforced by students, including those who serve as academic integrity hearing panel members and hearing officers. The presumptive sanction for a first offense is course failure, accompanied by the transcript notation Violation of the Academic Integrity Policy. The standard sanction for a first offense by graduate students is suspension or expulsion. Students should review the Office of Academic Integrity online resource Twenty Questions and Answers About the Syracuse University Academic Integrity Policy and confer with instructors about coursespecific citation methods, permitted collaboration (if any), and rules for examinations. The Policy also governs the veracity of signatures on attendance sheets and other verification of participation in class activities. Additional guidance for students can be found in the Office of Academic Integrity resource: What does academic integrity mean? Faith-Based Observances Syracuse University recognizes the diverse faith traditions represented among its campus community and supports the rights of faculty, staff, and students to observe according to these. View a detailed student policy. Under this policy, students are provided an opportunity to make up examination, study, or work requirements that may be missed due to religious observance provided they notify the university and their instructors before the end of the second week of classes. Students will have access to an online notification system for this purpose on MySlice during the first two weeks of the semester. Instructors will also have MySlice access to a list of students who have provided notification. We ask that you be as flexible as possible in accommodating these students. View more information within the ischool Faculty Center and a list of the religious traditions on the Syracuse University Chapel schedule. Students with Disabilities If you believe that you need accommodations for a disability, please contact the Office of Disability Services (ODS), located at 804 University Avenue, room 309, or call for an appointment to discuss your needs and the process for requesting accommodations. ODS is responsible for coordinating disability-related accommodations and will issue students with documented disabilities Accommodation Authorization Letters, as appropriate. Since accommodations may require early planning and generally are not provided retroactively, please contact ODS as soon as possible. Updated 8/7/2014

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